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Virtusa
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Servicenow Senior Tech Lead

Servicenow Senior Tech Lead

Virtusa

0 years

0 Lacs

Chennai Tamil Nadu India

Posted:1 day ago| Platform:

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Skills Required

servicenow sam saas software management normalization discovery salesforce oracle aws integration support procurement data erp fusion reconciliation analysis checks compliance audit design documentation development licensing optimization automation standardization

Work Mode

On-site

Job Type

Full Time

Job Description

TSTS
We are seeking a highly skilled ServiceNow SAM Pro Specialist with hands-on experience in building custom integrations with SaaS publishers and implementing both Out-of-the-Box (OOB) and custom SAM Pro integrations for major software publishers. The ideal candidate will have deep technical expertise in ServiceNow Software Asset Management (SAM Pro), including license models, entitlement normalization, discovery, and lifecycle managementKey ResponsibilitiesLead and implement ServiceNow SAM Pro integrations with SaaS publishers (e.g., Microsoft 365, Adobe, Salesforce, Oracle, AWS, etc.), including both OOB connectors and custom APIs.Build, configure, and maintain custom integration frameworks to support non-standard or emerging SaaS vendors.Collaborate with procurement, IT asset management, and vendor management teams to ingest procurement and entitlement data from ERP systems (e.g., Oracle Fusion, SAP).Develop and optimize normalization rules, reconciliation jobs, and license metric mappings in SAM Pro.Conduct data analysis and health checks to validate license positions and ensure compliance with publisher audit requirements.Define integration requirements, create technical design documentation, and support the development lifecycle including UAT and production deployment.Guide stakeholder workshops and act as a subject matter expert on SAM Pro licensing models, discovery methodologies, and optimization strategies.Support ongoing operationalization of the SAM Pro module by enabling automation and process standardization.

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Servicenow Senior Tech Lead