ServiceNow - Developer

Siemens

3 - 8 years

7 - 11 Lacs

pune

Posted:1 day ago| Platform:

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Skills Required

servicenow development side javascript servicenow glide api integration cmdb unit testing workflow analysis ui devops debugging api client scripts rest software testing ui policy technical design itil process itsm scrum agile csm soap itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a ServiceNow - Developer

Youll make a difference by:

Design, develop, and implement ServiceNow applications and modules (e.g., ITSM, CSM, HAM/SAM, etc.)
Customize ServiceNow forms, workflows, business rules, client scripts, UI policies, ACLs, and notifications, etc.
Build and optimize Service Portals, widgets, and catalog items with a user-centric design
Integrate ServiceNow with third-party tools and external systems using REST/SOAP APIs, Integration Hub, and spokes
Participate in requirement gathering, technical design, testing, and deployment processes
Troubleshoot, debug, and improve existing ServiceNow implementations
Maintain clear and comprehensive technical documentation for all customizations
Ensure platform security, performance, and compliance with standard methodologies
Collaborate with partners, business analysts, and other developers to deliver high-quality solutions
Handle data imports, transform maps, scheduled jobs, and background scripts
Conduct unit testing, peer reviews, and UAT
Support upgrades and patching activities, ensuring compatibility of custom developments with new releases
Stay updated with the latest ServiceNow features and standard methodologies

Youll win us over by:

3+ years of experience in ServiceNow development, with at least 1+ year in the CSM module
Solid understanding of ServiceNow modules like Incident, Problem, Change, CMDB, Catalog, Knowledge, etc.
Experience with ServiceNow Flow Designer, Integration Hub, and Service Portal
Hands-on experience with REST/SOAP API integrations
Proven knowledge of data security between scopes, including cross-scope privilege management and carrying out scoped access controls
Good understanding of ServiceNow Translation Framework and implementing multilingual support across modules
Proficient in JavaScript, Glide APIs, and Client-side/server-side scripting
Understanding of data models, Access Control (ACL), and CSM-specific roles and permissions
Demonstrable understanding of ServiceNow upgrade process and handling deprecated features
ServiceNow Certified System Administrator (CSA)

Good to have

ServiceNow Certified Application Developer / Implementation Specialist
Experience with DevOps for ServiceNow (ATF, pipelines, source control integration)
Project based experience in data migration/validation
Experience with AI Search, Next Experience UI, and Workspaces
Understanding of ITIL process
Familiarity with Agile/Scrum methodologies

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