176 Glide Jobs

We are currently seeking a Senior ServiceNow Developer to join our team in Gurgaon, Delhi (IN-DL), India (IN). Role Overview We are seeking a ServiceNow Platform Solution Consultant with 8+ years of experience in designing, implementing, and optimizing ServiceNow solutions. The role requires expertise in ITSM, ITOM, ITAM, etc, along with strong scripting, integrations, and solution consulting skills. Key Responsibilities- Solution Design & Implementation Architect and implement scalable ServiceNow solutions across multiple modules. Development & Customization Configure workflows, UI policies, business rules, ACLs, script includes, and custom applications.Integrations Develop REST/SOAP-based integrations, manage MID Servers, and leverage Integration Hub. ITOM & ITAM Expertise Implement CMDB, Discovery, Service Mapping, Event Management, HAM, and SAM.Presales & Consulting Conduct client workshops, demos, and provide technical expertise for RFPs. Required Skills - Strong expertise in ITSM, ITOM, ITAM etc. Hands-on experience with JavaScript, Glide APIs, Flow Designer, and Service Portal. Proficiency in ServiceNow integrations (REST, SOAP, OAuth, MID Server, Integration Hub). Experience in Discovery, Service Mapping, and Event Management. Strong client-facing and solution consulting skills. Preferred CertificationsServiceNow CSA, CIS (ITSM, ITOM, ITAM), CAD.ITIL 4 Foundation.

Proficient in ServiceNow development (JavaScript, Glide); holds ITSM certification. Strong leadership, problem-solving, and strategic thinking. Skilled in Agile, communication, collaboration, multitasking, and project prioritization.

As a ServiceNow Developer for our client, you will play a crucial role in designing, developing, and implementing solutions on the ServiceNow platform to enhance business efficiency and user experience. Your responsibilities will include: - Collaborating with client stakeholders to document baseline requirements and working with a team of functional and technical consultants for requirements gathering and sprint design sessions. - Developing detailed implementation plans for deploying ITSM and CSM modules, establishing key milestones, finalizing budget/scope, and defining high-level architecture. - Supporting iterative configuration of the ServiceNow application and engaging stakeholders for reviews through joint design sessions. - Assisting in system validation, preparing the organization for transition, and ensuring readiness for deploying the application build into production. - Building strong relationships with clients and project teams to foster your growth and development. Qualifications Required: - Minimum 5+ years of ServiceNow development experience. - CSA/CAD certifications are compulsory. - CIS-ITSM/CIS-CSM certification is mandatory. - Strong knowledge of JavaScript. - Experience customizing ServiceNow using various tools like Forms, UI Policies, Client Scripts, Workflows, UI Actions, Business Rules, Script Includes, and Inbound Actions. - Hands-on experience with web-based languages such as JavaScript, CSS, Jelly, XML, HTML, and Glide. - Proficiency in integrating ServiceNow with third-party tools through SOAP/REST APIs. - Experience working in agile development environments. - In-depth understanding of ITIL practices and their application in ITSM and CSM solutions. - Proven ability to deliver end-to-end solutions for ITSM and CSM requirements. - Excellent communication and presentation skills. If you possess the required skills and experience, we look forward to welcoming you to our team and collaborating on exciting projects that drive business success.,

Technical skills: *Should have worked on CSM/FSM workspace including configuration and customizations *Proficiency in ServiceNow scripting, including JavaScript and Glide APIs. *Experience with web technologies such as HTML, CSS, and AngularJS. *Hands-on experience with REST and SOAP API integrations. *Strong knowledge of ServiceNow workflows, Flow Designer, and Integration Hub. *Experience with Service Portal development and customization. Certifications: *ServiceNow Certified Implementation Specialist - Customer Service Management (CIS-CSM) is highly preferred. Soft skills: *Strong analytical and problem-solving skills. *Excellent communication and interpersonal skills. *Ability to work both independently and collaboratively in a fast-paced environment. *Knowledge of Agile development methodologies.

Preferred candidate profile Immediate to 15Days or serving notice period 3-8years of experience Location: Hyderabad, Bangalore, Chennai, Pune, Kolkata, Mumbai, Delhi/NCR Role & responsibilities Description: *ServiceNow APM Expertise: Deep understanding of the APM (Application Portfolio Management) module, its functionalities, and how it integrates with the rest of the ServiceNow platform. *CMDB Knowledge: Strong understanding of CMDB principles, CI relationships, and how they apply to business applications and services within APM. *ServiceNow Scripting: Proficiency in JavaScript, Glide API, and other relevant scripting languages for customizing and extending APM functionalities. *Integration Skills: Expertise in integrating ServiceNow with other systems using REST/SOAP *APIs and other integration methods to gather data for APM. *ITBM/CSM Modules: Familiarity with other IT Business Management (ITBM) modules such as PPM (Project Portfolio Management) and Demand Management that often overlap with APM functionalities

SUMMARY Job Title: ServiceNow Developer / Platform Engineer Location: [Hybrid] Experience: 7+ Years Employment Type: Full-time About the Role We are seeking an experienced ServiceNow Developer with Platform Engineering expertise to design, build, and enhance enterprise solutions on the ServiceNow platform. The ideal candidate will have strong development skills, hands-on experience with ServiceNow modules, and a deep understanding of platform engineering concepts to ensure scalability, automation, and seamless integrations. Key Responsibilities Design, develop, configure, and customize applications and workflows on the ServiceNow platform . Implement solutions across modules such as ITSM, ITOM, HRSD, CSM, or GRC . Develop and maintain catalog items, workflows, business rules, UI policies, client scripts, and integrations . Collaborate with platform engineering teams to ensure scalability, reliability, and automation of ServiceNow applications. Work on integration of ServiceNow with external systems using REST, SOAP, APIs, and MID Servers. Build and maintain custom applications on ServiceNow App Engine. Ensure adherence to best practices, coding standards, and security guidelines . Conduct unit testing, peer code reviews, and support QA and UAT activities. Troubleshoot issues, perform root cause analysis, and implement permanent fixes. Contribute to DevOps practices , including CI/CD automation for ServiceNow development and deployments. Stay up to date with ServiceNow releases and recommend adoption of new features. Required Skills & Qualifications 7+ years of experience in IT with strong focus on ServiceNow development and platform engineering . Proven experience in ServiceNow development , including scripting (JavaScript, Glide API), workflows, and integrations. Strong knowledge of ServiceNow data model, ACLs, and security . Hands-on experience in ServiceNow modules (ITSM, ITOM, HRSD, CSM, or others). Proficiency with REST/SOAP APIs, JSON, XML, and integrations . Experience with platform engineering concepts : automation, cloud (Azure/AWS), CI/CD pipelines, Git, and containerization. Familiarity with Agile/Scrum methodology and ITIL processes. Strong problem-solving skills, attention to detail, and ability to work in cross-functional teams. Good to Have ServiceNow Certified System Administrator (CSA) and advanced certifications (CAD, CIS in ITSM/ITOM/HRSD). Exposure to ServiceNow Discovery, Service Mapping, Event Management, or Orchestration . Knowledge of Infrastructure as Code (Terraform, Ansible) and monitoring tools. Experience with microservices architecture and cloud-native solutions. Education Bachelor’s or Master’s degree in Computer Science, Engineering, or related field (or equivalent practical experience).

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Expert knowledge of ServiceNow CMDB, integreation , ITSM applications with at least 5+ years of hands-on experience.7+ years of experience working as a ServiceNow Developer5+ years of experience working in the Discovery module of ServiceNowProficiency with API development (SOAP OR REST)Proficient in core tables, Glide, scripting, UI actions, scheduled jobs, business rules, client scripts, data imports, custom apps, and development methodologiesExpertise in ServiceNow development, JavaScript, Angular JS or React JS Mandatory Skills: Servicenow-Development . Experience: 5-8 Years .

Role Overview: As a ServiceNow developer with a strong focus on UX design, your primary objective will be to create a seamless and intuitive user experience within the custom FinCrime solution developed for the Financial Service Operations module. You will be responsible for translating complex requirements into user-centric designs and implementing visually engaging interfaces that enhance usability and efficiency, particularly leveraging the Node Map component to create complex entity relationship maps. Key Responsibilities: - Design visually appealing and interactive entity relationship maps using the Node Map component to enable users to intuitively understand complex relationships between various records. Utilize colors, shapes, and interactive elements to differentiate between different relationship types and provide users with a clear and meaningful representation of data. - Ensure that the entity relationship maps are optimized for performance and scalability within the ServiceNow platform. Implement best practices for data handling, caching, and rendering to deliver a seamless user experience, even with large datasets. - Design user-friendly interfaces for the alert mechanism, ensuring that notifications are presented clearly and intuitively to users. Implement interactive elements that enable users to respond to alerts promptly and efficiently, fostering proactive engagement with critical information. - Adopt an iterative design process, incorporating user feedback and testing results to refine and enhance the user experience continuously. Collaborate closely with stakeholders and end-users to gather insights and iterate on design solutions based on their input and preferences, particularly focusing on the usability and effectiveness of the Node Map component. - Ensure the application adheres to accessibility standards and guidelines, making it accessible to users of all abilities. Conduct usability testing to identify and address usability issues, optimizing the interface for maximum usability and efficiency. - Provide clear and concise documentation specifying the requirements and elements built to meet those requirements. Qualifications Required: - Professional, approachable, and truly passionate about ServiceNow. - Outstanding ServiceNow configuration, customization, and integration skills. - Proficiency in developing custom solutions within the ServiceNow platform using JavaScript, Glide, Service Portal, and custom application development. - Strong analysis and problem-solving skills. - Strong understanding of user-centered design principles, with experience in conducting user research, creating wireframes, prototypes, and design mockups. - Demonstrable ability to produce high-quality technical documentation. - Expertise in leveraging ServiceNow's Node Map component to create interactive entity relationship maps, including customization of nodes, edges, and graph behavior. - Ability to conceptualize and implement complex entity relationship models within ServiceNow, including various types of relationships and scalability considerations. - Proficiency in designing interfaces with advanced visual manipulation and interactivity features to enhance user engagement and usability. - Strong analytical and problem-solving skills, with the ability to troubleshoot issues, optimize performance, and propose innovative solutions. - Excellent communication skills with the ability to collaborate effectively with cross-functional teams, including business stakeholders, designers, and developers. - Hold a minimum ServiceNow System Administrator certification with Certified Implementation Specialist being preferable. - Demonstrable experience in ServiceNow UX development.,

Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 3 years of relevant experience. Job Description: As a ServiceNow Expert, youll contribute to the design, development, and maintenance of business-critical applications on the ServiceNow platform. Youll work on projects that enhance internal services and automation, gaining exposure to global-scale operations while collaborating with senior developers and architects. Key Responsibilities: Develop, configure, and enhance ServiceNow modules like ITSM, HRSD, and custom apps using best practices. Implement business logic using scripting (client/server side), Flow Designer, and UI policies. Participate in design reviews, peer coding sessions, and sprint planning activities. Support integrations using REST APIs and MID Servers with external enterprise systems. Contribute to testing and deployment activities, including ATF and CI/CD pipelines. Create documentation, user guides, and support materials. Technical Skills & Tools: JavaScript, Glide API, Flow Designer ServiceNow Studio, App Engine Studio ITSM, HRSD, CMDB, Service Catalog, Knowledge Management REST/SOAP integrations Agile tools (JIRA), Git, Jenkins (optional but nice to have) Possesses prior development experience in other programming languages such as Java, C++, and Python, demonstrating versatility and adaptability across different technology stacks Ideal Candidate Profile: 5-7 years of hands-on ServiceNow development experience in a professional setting Strong understanding of platform configuration and customization At least one active ServiceNow certification (CSA mandatory, CAD) Solid problem-solving, communication, and debugging skills Motivated to grow toward a senior developer or architect track Core Competencies: Ownership and delivery mindset Technical curiosity and willingness to learn\ Quality and detail-oriented Team player with effective collaboration skills Good to have Skills : Excellent customer interfacing skills. Excellent written and verbal communication skills. Participating in Daily Standups and weekly reviews Strong attention to detail and outstanding analytical and Problem-solving skills. Understanding of Business, emerging technologies in relevant industry (Banking/CIAM ) , strong understanding of trends (market and technology) in areas of specialization. Skills: ServiceNow Core System ServiceNow Development Continuous Integration Python

SUMMARY Key Responsibilities: Design, develop, and implement Platform Performance Analytics solutions in ServiceNow. Configure data sources, indicators, breakdowns, and widgets in the PA module. Develop interactive dashboards, scorecards, and reports aligned to stakeholder needs. Optimize data collection jobs and ensure the accuracy and timeliness of analytics data. Work with process owners and business analysts to translate business goals into measurable KPIs. Maintain data governance standards and enforce best practices in analytics modelling. Support ongoing enhancement, troubleshooting, and optimization of existing PA solutions. Participate in sprint planning, code reviews, and agile ceremonies as part of a development team. Collaborate with integration teams for cross-platform data modelling (e.g., CMDB, Incident, Change). Provide mentorship to junior developers as needed. Required Skills & Experience: 5+ years in ServiceNow development, with 2+ years in Performance Analytics. Strong knowledge of ServiceNow PA components: indicators, time series, breakdowns, etc. Hands-on experience with JavaScript, Glide APIs, and ServiceNow REST APIs. Expertise in ServiceNow modules: ITSM, CMDB, and Incident/Change Management. Familiarity with data visualization and storytelling best practices. Certified Implementation Specialist Performance Analytics preferred. Desirable: ITIL v4 Foundation certification. Experience with ServiceNow Reporting, CMDB Health, or ITOM integrations. Background in data modelling, ETL, or BI platforms a plus.

Key Responsibilities Architect and implement scalable analytics solutions using ServiceNow Performance Analytics and Platform Analytics modules. Lead performance tuning initiatives across the ServiceNow platform, ensuring optimal response times and system reliability. Design and develop KPIs, dashboards, and reports that provide actionable insights to business stakeholders. Collaborate with platform architects, developers, and business analysts to define data models and analytics strategies. Mentor and guide junior engineers and analytics developers on best practices and architectural decisions. Drive innovation by integrating AI/ML capabilities into analytics workflows where applicable. Ensure data integrity, security, and compliance across all analytics implementations. Participate in platform upgrades, patching, and performance benchmarking. Required Experience 12+ years of software engineering experience, with 5+ years in ServiceNow ITSM, GRC, HRMS, platform development. 3+ years of hands-on experience with Performance Analytics, Platform Analytics, or Operational Intelligence in ServiceNow. Proven experience in JavaScript, GlideScript, and REST/SOAP APIs. Strong understanding of ServiceNow architecture, including CMDB, Flow Designer, and IntegrationHub. Experience with data modeling, ETL processes, and data visualization tools. Familiarity with AI/ML integration in analytics workflows is a plus. Experience working in Agile/Scrum environments. Technical Skills ServiceNow Performance Analytics, Platform Analytics, and Reporting JavaScript, AngularJS, HTML/CSS REST/SOAP Web Services GlideRecord, GlideAggregate, GlideAjax Data visualization and dashboarding ServiceNow Studio and Application Scoping CI/CD tools (Jenkins, Git, etc.) Monitoring tools (e.g., Splunk, Dynatrace) for performance analysis Soft Skills Strong analytical and problem-solving skills Excellent communication and stakeholder management Leadership and mentoring capabilities Ability to work independently and in a team environment

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Imagine you're a superhero, with the power to transform businesses from ordinary to extraordinary. As a Business Process Consultant at Kyndryl, you'll be just that – a trusted advisor helping customers achieve their goals and surpass even their own expectations. As a Business Process Consultant, you will play a crucial role in helping our customers reach their full potential by developing process-driven solutions that drive measurable results. You will work closely with our customers to gain a deep understanding of their unique business needs, challenges, and opportunities. Armed with this knowledge, you will leverage your expertise in aligning processes to technology to design, develop, and deploy custom solutions that exceed their goals. You will be responsible for analyzing our customers' current business processes, identifying bottlenecks, inefficiencies, and areas for incremental improvement. With your strong analytical skills, you will recommend process changes, new technologies, or appropriate organizational changes that drive efficiency, reduce costs, and improve overall business performance. In this role, you will also develop a large-scale strategic vision and ensure that all new business processes align with it. You will manage sales processes beyond day-to-day procurement to maintain strong customer relations and ensure that all stakeholders are on board with the recommended solutions. At Kyndryl, we value collaboration and teamwork. As a Business Process Consultant, you will work closely with all stakeholders, including customers, project managers, and technical teams, to ensure that our solutions meet the highest standards of quality, efficiency, and effectiveness. Our consultants are restless for innovation. They are at the edge of technology, changing the way our customers implement business solutions – so, if you’re a problem-solver, an innovative thinker, and a self-starter with a passion high impact assignments which align technology to business outcomes, then we want to hear from you! Apply today to join our dynamic team that has a host of exciting projects and customers waiting for you to work with them to solve complex transformation puzzles through technology. Roles & Responsibilities : We are seeking a ServiceNow CMDB SME to join our Asset Management practice area as a CMDB Import & Configuration Specialist. This role is critical in ensuring the integrity, accuracy, and performance of our Configuration Management Database (CMDB) within the ServiceNow platform. The ideal candidate will have hands-on experience with CI data imports, integrations, and governance practices, supporting ITSM and ITOM processes across the enterprise. CMDB Import & Configuration: Design and maintain CI import workflows using Import Sets, Transform Maps, Discovery, and Integration Hub. Configure CI classes, attributes, and relationships to align with enterprise architecture. Ensure automated imports are timely, accurate, and aligned with governance policies. CMDB Governance & Quality Control: Maintain high-quality CMDB data through established validation and reconciliation routines. Define, monitor, and report on CMDB health metrics (completeness, correctness, compliance). Execute audits and clean-up routines to remove stale, duplicate, or invalid CI data. Stakeholder Collaboration & Support: Partner with ITSM, ITOM, Infrastructure, and Asset Management teams to align CI data requirements. Serve as the SME for ServiceNow CMDB during project planning, incident response, and change activities. Provide training and guidance to operational teams and end users on CMDB best practices. Documentation & Continuous Improvement: Create and maintain documentation for CMDB processes, policies, and configuration standards. Recommend enhancements to import logic, CI structure, or governance based on evolving business needs. Participate in CMDB roadmap planning and ServiceNow platform upgrades. Your Future at Kyndryl As a Business Process Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts – presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience 8 + years hands on software development experience with ServiceNow platform, CMDB configuration and data management. Deep understanding of CI classes (e.g. Server, Application, Database) and their relationships. Good understanding of the Common Service Data Model and how it aligns CMDB data with ServiceNow applications. Use CMDB data certification modules to maintain data accuracy. How IRE works with identification rules, reconciliation rules, and data sources. Proven expertise in CI imports using ServiceNow Discovery, Import Sets, and integrations. Strong scripting ability in JavaScript, Glide API, and familiarity with Flow Designer. Experience with CMDB Health Dashboards, normalization rules, and reconciliation processes. Solid understanding of ITIL v4, especially Configuration Management and Asset Lifecycle from discovery to decommission. Ability to interpret and implement complex data models and CI relationship mappings. Strong communication and stakeholder engagement skills. Preferred Technical and Professional Experience ServiceNow Certified Implementation Specialist – ITSM ServiceNow Certified Implementation Specialist – Discovery. Experience with ITOM (Event Management, Service Mapping) and HAM/SAM modules. Knowledge of infrastructure technologies, cloud environments, and enterprise architecture. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Role Overview We are seeking a highly skilled and experienced ServiceNow Architect to lead the design, development, and implementation of ServiceNow solutions across our enterprise. The ideal candidate will have a strong background in ITSM Pro , CMDB/CSDM deployment and transformation , and ServiceNow integrations , with a proven track record of delivering scalable and efficient ServiceNow architectures. Key Responsibilities Lead the architectural design and implementation of ServiceNow solutions, ensuring alignment with enterprise standards and best practices. Drive the deployment and transformation of CMDB and CSDM models to support service visibility and operational excellence. Architect and oversee ServiceNow ITSM Pro implementations, including Incident, Problem, Change, Request, and Knowledge Management. Design and manage integrations between ServiceNow and other enterprise systems using MID servers, APIs, and IntegrationHub. Engage with customers and stakeholders to gather requirements and ensure solution designs are aligned with business needs and expectations. Collaborate with stakeholders to define solution architecture and ensure successful delivery. Provide technical leadership and mentorship to development teams and administrators. Conduct architecture reviews, performance tuning, and platform health checks. Stay current with ServiceNow releases and roadmap, and recommend adoption of new features and capabilities. Required Qualifications 6 to 8 years of hands-on experience in ServiceNow architecture and development. Strong expertise in ITSM Pro modules and workflows. Proven experience with CMDB and CSDM design, deployment, and optimisation. Demonstrated experience in ServiceNow integrations with third-party systems. Experience in customer requirement gathering and translating business needs into technical solutions . Solid understanding of ITIL framework and service management principles. Proficiency in scripting (JavaScript, Glide), Flow Designer, and ServiceNow Studio. ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) in ITSM or CMDB. Excellent communication, stakeholder management, and documentation skills. Preferred Qualifications Experience with additional ServiceNow modules such as ITOM, SecOps, or HRSD. Exposure to Agile/Scrum delivery methodologies. Experience in multi-instance and multi-tenant ServiceNow environments. Familiarity with governance, risk, and compliance (GRC) frameworks. Mandatory Skills: ServiceNow Solution Architecture . Experience: 8-10 Years .

As a ServiceNow Developer with over 5 years of experience, you will be responsible for designing, developing, implementing, and supporting ServiceNow solutions to enhance business efficiency in IT Service Management (ITSM), IT Operations Management (ITOM), and Human Resources Service Delivery (HRSD). Your expertise in ITSM, ITOM (Discovery, CMDB), and HRSD modules will play a crucial role in driving innovation and streamlining processes across IT and HR functions. The ideal candidate will have a strong understanding of ServiceNow architecture and APIs, along with hands-on experience in scripting (JavaScript, Glide), integration (REST/SOAP), and using ServiceNow Studio. Familiarity with Agile/Scrum methodology and ITIL framework will be beneficial in ensuring successful project delivery and alignment with industry best practices. Key Requirements: - 5+ years of hands-on experience in ServiceNow development and administration. - Proven expertise in ITSM, ITOM, and HRSD modules. - Strong knowledge of ServiceNow architecture, APIs, and scripting languages. - Experience with Agile/Scrum methodology and ITIL framework. - Excellent problem-solving, communication, and documentation skills. Preferred Qualifications: - ServiceNow Certified System Administrator. - ServiceNow Certified Implementation Specialist in ITSM, ITOM, or HRSD. - Experience with domain separation, multi-tenant environments, or large-scale ServiceNow implementations. - Exposure to HR integrations with platforms such as Workday, SAP SuccessFactors, or similar systems. If you are a dynamic and experienced ServiceNow Developer with a passion for driving business efficiency through innovative solutions, we invite you to apply for this exciting opportunity. Your expertise will be instrumental in shaping the future of IT and HR functions within our organization.,

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : ServiceNow IT Operations Management Minimum 2 year(s) of experience is required Educational Qualification : Bachelors Degree in Computer Science or IT or Engineering or related field Additional InformationA Mandatory Certified ServiceNow ITSM FundamentalsB Optional Certified ServiceNow ITOM or GRC ITAM Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. Your typical day will involve collaborating with stakeholders to understand their needs, developing and implementing solutions, and ensuring the applications are functioning optimally. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Collaborate with stakeholders to gather requirements and understand business processes.- Design and develop applications using ServiceNow IT Service Management.- Configure and customize applications to meet specific business needs.- Perform testing and debugging to ensure the applications are functioning correctly.- Provide technical support and troubleshooting for application issues.- Stay updated with the latest industry trends and technologies.- Assist in training and mentoring junior professionals. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Service Management.- Good To Have Skills: Experience with ServiceNow IT Operations Management.- Strong understanding of IT service management principles and best practices.- Experience in designing and implementing ServiceNow workflows and modules.- Knowledge of ServiceNow scripting languages such as JavaScript and Glide.- Familiarity with ITIL processes and frameworks.- Ability to analyze and troubleshoot complex technical issues.- Excellent problem-solving and communication skills. Additional Information:- The candidate should have a minimum of 2 years of experience in ServiceNow IT Service Management.- This position is based at our Bengaluru office.- A Bachelor's Degree in Computer Science or IT or Engineering or a related field is required. Qualification Bachelors Degree in Computer Science or IT or Engineering or related field Additional InformationA Mandatory Certified ServiceNow ITSM FundamentalsB Optional Certified ServiceNow ITOM or GRC ITAM

About The Role Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : ServiceNow IT Operations Management Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will play a crucial role in ensuring the smooth functioning of the application development process and contribute to the overall success of the project. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Design and develop applications based on business process and application requirements.- Collaborate with stakeholders to gather and analyze requirements.- Create technical specifications and design documents.- Ensure the quality and performance of the applications.- Conduct code reviews and provide feedback to the development team.- Troubleshoot and resolve issues in a timely manner.- Stay updated with the latest industry trends and technologies.- Assist in the implementation and deployment of applications.- Provide technical guidance and support to the team members.- Contribute to the continuous improvement of the application development process.- Train and mentor junior professionals in the team. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Service Management.- Good To Have Skills: Experience with ServiceNow IT Operations Management.- Strong understanding of IT service management principles and best practices.- Experience in designing and developing applications using ServiceNow platform.- Knowledge of ServiceNow modules such as Incident Management, Problem Management, Change Management, and Service Catalog.- Familiarity with ServiceNow scripting languages such as JavaScript and Glide.- Experience in integrating ServiceNow with other systems and applications.- Ability to analyze complex business requirements and translate them into technical solutions. Additional Information:- The candidate should have a minimum of 7.5 years of experience in ServiceNow IT Service Management.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow App Engine Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will contribute to the development of custom applications using ServiceNow. Your typical day will involve collaborating with stakeholders to gather requirements, designing and implementing solutions, and ensuring the applications meet the desired functionality and user experience. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Design and develop custom applications using ServiceNow.- Gather requirements from stakeholders and translate them into technical specifications.- Collaborate with cross-functional teams to ensure the applications meet business needs.- Perform code reviews and provide guidance to junior team members. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow Custom Application Creation.ServiceNow Software Asset Management (SAM) or ServiceNow Human Resource Service Management (HR) or ServiceNow IT Operations Management- Good To Have Skills: Experience with ServiceNow ITSM and ITOM modules.- Strong understanding of IT service management processes and best practices.- Experience in designing and implementing ServiceNow workflows and automation.- Knowledge of ServiceNow scripting languages such as JavaScript and Glide.- Familiarity with ServiceNow integration capabilities and RESTful APIs. Additional Information:- The candidate should have a minimum of 5 years of experience in ServiceNow Custom Application Creation.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Service Management Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process, collaborating with team members, and ensuring project success. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the application design and development process- Ensure timely delivery of projects- Provide technical guidance and mentorship to team members Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow IT Service Management.- Experience with JavaScript, HTML, CSS for customizing ServiceNow applications.- Understanding of the ServiceNow architecture and modules.- Familiarity with ServiceNow administration and development.- Proficiency in JavaScript (client-side and server-side).- Knowledge of Glide API (GlideRecord, GlideAjax, GlideForm, GlideSystem, etc.).- Experience with Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, and Scheduled Jobs.- Experience with CMDB (Configuration Management Database).- Building and customizing workflows using the Flow Designer and Workflow Editor.- Knowledge of ServiceNow Orchestration.- Knowledge of relational databases and SQL queries.- Hands-on experience in integrating ServiceNow with other systems.- Good To Have Skills: Experience with ServiceNow scripting and automation tools. Additional Information:- The candidate should have a minimum of 5 years of experience in ServiceNow IT Service Management- This position is based at our Gurugram office- A 15 years full-time education is required Qualification 15 years full time education

We are seeking a skilled and proactive ServiceNow Developer to design, develop, and optimize solutions within the ServiceNow platform. This role requires strong technical expertise, a problem-solving mindset, and the ability to translate business needs into scalable workflows and automations. Youll collaborate with cross-functional teams to enhance service delivery, streamline operations, and support enterprise-wide digital transformation. Platform Development & Customization Build and enhance ServiceNow applications using JavaScript, HTML, CSS, and AngularJS Configure workflows, business rules, UI policies, client scripts, and access controls Develop and maintain Service Catalog items, portals, and dashboards Integration & Automation Integrate ServiceNow with third-party systems via REST/SOAP APIs Implement automated flows using Flow Designer and Workflow Editor Support CMDB and Asset Management integrations System Administration & Upgrades Perform platform upgrades and patching Monitor performance and troubleshoot issues Maintain documentation and configuration records Stakeholder Collaboration Participate in requirement gathering, design reviews, and SCRUM ceremonies Translate business requirements into technical solutions Preferred Extras Experience with ITSM, ITOM, HRSD, or SecOps modules Familiarity with Agile/SCRUM methodologies Knowledge of LDAP, SSO, and Active Directory integrations Exposure to performance tuning and platform security best practices

Level: B3 Role Overview: We are seeking a skilled and motivated ServiceNow Developer to join our team at the B3 level. The ideal candidate will have a strong background in ITSM Pro , hands-on experience with CMDB and CSDM deployments , and a proven track record of working on ServiceNow integrations . This role demands a proactive individual who can contribute to the design, development, and optimisation of ServiceNow solutions that support our business processes and IT operations. Key Responsibilities: Design, develop, and implement ServiceNow solutions using best practices and platform capabilities. Configure and customise ITSM Pro modules including Incident, Problem, Change, Request, and Knowledge Management. Lead and support CMDB and CSDM deployments , ensuring accurate data modelling and service mapping. Develop and maintain integrations between ServiceNow and external systems using REST/SOAP APIs, MID Servers, and IntegrationHub. Collaborate with stakeholders to gather requirements and translate them into technical specifications. Perform code reviews, unit testing, and ensure adherence to development standards. Troubleshoot and resolve issues related to ServiceNow functionality and performance. Maintain documentation for configurations, customisations, and integrations. Stay current with ServiceNow releases and recommend enhancements aligned with platform updates. Required Qualifications: Minimum 7 years of relevant experience in ServiceNow development and administration. Strong expertise in ITSM Pro and its advanced features. Proven experience with CMDB and CSDM implementation and optimisation. Hands-on experience with ServiceNow integrations using REST/SOAP APIs and IntegrationHub. Proficiency in JavaScript, Glide API, and ServiceNow scripting. Familiarity with Agile/Scrum methodologies and tools like JIRA. ServiceNow Certified System Administrator (CSA) or equivalent certification. Preferred Qualifications: ServiceNow Certified Application Developer (CAD). Experience with Performance Analytics, Flow Designer, and App Engine Studio. Exposure to ITOM, SecOps, or HRSD modules. Knowledge of DevOps practices and CI/CD pipelines for ServiceNow. Soft Skills: Strong analytical and problem-solving skills. Excellent communication and stakeholder management abilities. Ability to work independently and as part of a cross-functional team. Commitment to continuous learning and improvement. Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: Servicenow-Development .Experience: 5-8 Years .

As a ServiceNow Developer specializing in Governance Risk and Compliance, you will be responsible for supporting ServiceNow IRM and Audit module configuration and development within the Cybersecurity Governance Risk and Compliance team. Your key tasks will include development, configuration, technical documentation, and unit testing. It is essential to have experience in management practices, code quality, code standards, code review, and promotion processes. Additionally, you will be expected to deliver code and configuration as per user story requirements and actively participate in Agile Sprint activities. You should possess the following skills and experiences: - Solid ServiceNow GRC Development experience - Knowledge of ServiceNow applications such as Discovery, ServiceNow Orchestration, ITOM, GRC, and Event Management - Design and develop solutions within the ServiceNow environment, including applications, forms, workflow, UI policies, Business Rules, and more - Translate requirements and mock-ups into fully functional features by collaborating with the Development lead - Develop JavaScript server/client code and perform Integration and ServiceNow Scripting - Create and use update sets and XMLs for configuration and data migration between environments - Adhere to source code, configuration management, release management, and software development best practices In addition, for the Servicenow Secops role, you should also have: - Knowledge of Security Incident Response and Vulnerability Response Management OOTB Workflow - Hands-on experience with Security Incident Response Workspace, IT Remediation Workspace, Vulnerability Management Workspace, and workspace customization - Expertise in scripting using Business Rule, Script Includes, and Client Scripts - Industry-standard best practices for Security Incident Response and Vulnerability Response module in ServiceNow - Experience with integrations for SecOps Module like Qualys, Tenable, and Synack - Proficiency in Reporting and Dashboarding using Performance Analytics To qualify for this role, you should have: - A Bachelor's degree in Cybersecurity, Information Security, Computer Science, or Information Systems - 5 years of development experience with the ServiceNow platform - Experience in importing and exporting data to ServiceNow, developing GRC/IRM modules, and various programming languages and Scripting - Database and SQL experience with Oracle and MS SQL - Strong knowledge of Cybersecurity or Information Technology and performing integrations with web services - ServiceNow certifications and Agile certifications are a plus - Excellent teamwork, communication, analytical, and attention to detail skills If you are looking to contribute your expertise in ServiceNow development and GRC specialties within a dynamic cybersecurity team, this role offers an exciting opportunity to grow and excel in the field.,

You are looking for a highly skilled and experienced ServiceNow Principal Consultant to join the team. As a ServiceNow Principal Consultant, you will be responsible for driving the success of the ServiceNow platform by providing strategic guidance, leading enhancements, and managing projects. Your role will involve serving as the subject matter expert for all things ServiceNow, with a focus on ITSM and potentially other relevant modules such as HRSD. Your key responsibilities will include leading the end-to-end implementation and configuration of ServiceNow solutions, working closely with SNOW Product Owners to gather requirements, designing and configuring workflows, business rules, UI policies, and notifications, and conducting thorough testing of configurations and customizations. You will also be responsible for providing technical guidance and mentorship to support team members, partnering with internal teams and external vendors to resolve technical issues, and staying updated with the latest ServiceNow releases. To be successful in this role, you should have a Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience), at least 5 years of experience working with ServiceNow in a developer and administrator capacity, proven experience in leading and managing ServiceNow projects, in-depth knowledge of ITSM best practices and principles, and a strong understanding of ServiceNow configuration options and customization capabilities. If you are passionate about ServiceNow and have a track record of successful project delivery and team collaboration, we would like to hear from you. Join us in driving the success of our ServiceNow platform and making a positive impact on our organization.,

Lead the end-to-end design and technical delivery of ServiceNow implementations across modules such as ITSM, GRC. Define and enforce coding standards, technical design patterns, and development best practices. Architect complex workflows, integrations, and customizations using Flow Designer, JavaScript, and REST/SOAP APIs. Provide technical oversight to a team of developers and ensure high-quality deliverables through reviews and mentorship. Translate business and functional requirements into robust technical solutions with scalability and maintainability in mind. Should be able to guide team during ServiceNow version upgrades. Coordinate with stakeholders, architects, and project managers to ensure successful delivery. Participate in solution governance, security reviews, and compliance initiatives. Develop and communicate a clear vision for the Service Now Product / Services & work-flows that are aligned to the overall HSBC & Cybersecurity Service Management vision, values and goals, and inspires and engages people to create an inclusive, high performing, customer-centered culture. Set goals/objectives, share best practice and manage, monitor, coach and develop leaders/team members and others to ensure that they maximize their performance, meet the required standards, and continuously develop their capabilities and experience. Lead and encourage constructive cross-country and cross-business teamwork by demonstrating collaboration and matrix management in action and taking prompt action to address any activities and behaviors that are not consistent with HSBC's diversity policy and/or the best interests of the business and its customers. Functional Knowledge & Skills Expert experience in Service Now Product / application development Demonstrated experience designing and implementing product strategy Demonstrated experience designing and developing process-based solutions Demonstrated experience building user case processes and workflows Ability to transform Business Requirement into Business Process, End to End experience of ServiceNow -based application design and implementation Well versed with class hierarchy, Updateset set hierarchy, data layer, flows, UI Action /policy, deployment, Integration, SOAP Service, implementation in ServiceNow Development methodologies like SDLC, Safe AGILE, DevOps etc. Expert in operations management from design to implementation 8"“10 years of hands-on experience in ServiceNow development and lead roles. Deep understanding of the ServiceNow platform including custom application development and system integrations. Proficient in scripting (JavaScript, Glide), integration technologies (REST/SOAP), and Flow Designer. Experience managing ServiceNow upgrades and lifecycle activities. ServiceNow certificationsCSA (mandatory), CAD, and at least one advanced domain certification (e.g., ITSM, GRC). Mandatory Skills: ServiceNow SecOps . Experience5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Level: B3 Role Overview: We are seeking a skilled and motivated ServiceNow Developer to join our team at the B3 level. The ideal candidate will have a strong background in ITSM Pro , hands-on experience with CMDB and CSDM deployments , and a proven track record of working on ServiceNow integrations . This role demands a proactive individual who can contribute to the design, development, and optimisation of ServiceNow solutions that support our business processes and IT operations. Key Responsibilities: Design, develop, and implement ServiceNow solutions using best practices and platform capabilities. Configure and customise ITSM Pro modules including Incident, Problem, Change, Request, and Knowledge Management. Lead and support CMDB and CSDM deployments , ensuring accurate data modelling and service mapping. Develop and maintain integrations between ServiceNow and external systems using REST/SOAP APIs, MID Servers, and IntegrationHub. Collaborate with stakeholders to gather requirements and translate them into technical specifications. Perform code reviews, unit testing, and ensure adherence to development standards. Troubleshoot and resolve issues related to ServiceNow functionality and performance. Maintain documentation for configurations, customisations, and integrations. Stay current with ServiceNow releases and recommend enhancements aligned with platform updates. Required Qualifications: Minimum 7 years of relevant experience in ServiceNow development and administration. Strong expertise in ITSM Pro and its advanced features. Proven experience with CMDB and CSDM implementation and optimisation. Hands-on experience with ServiceNow integrations using REST/SOAP APIs and IntegrationHub. Proficiency in JavaScript, Glide API, and ServiceNow scripting. Familiarity with Agile/Scrum methodologies and tools like JIRA. ServiceNow Certified System Administrator (CSA) or equivalent certification. Preferred Qualifications: ServiceNow Certified Application Developer (CAD). Experience with Performance Analytics, Flow Designer, and App Engine Studio. Exposure to ITOM, SecOps, or HRSD modules. Knowledge of DevOps practices and CI/CD pipelines for ServiceNow. Soft Skills: Strong analytical and problem-solving skills. Excellent communication and stakeholder management abilities. Ability to work independently and as part of a cross-functional team. Commitment to continuous learning and improvement Let me know if you have any further queries. Also how soon can we start with the interviews. Mandatory Skills: Servicenow-Development . Experience: 5-8 Years .

As a Senior Technical Consultant, ServiceNow, you will own the end"‘to"‘end solution build, ensuring every deliverable meets platform standards and best practices. You will guide development activities, mentor technical consultants and junior developers, and partner with Principal consultants to refine complex solutions. Beyond core ITSM, you will lead work on at least one additional product suite (ITOM, ITAM, SecOps, IRM, CSM, HRSD, SPM, or ESM) and translate intricate business needs into secure, scalable outcomes. Your deep platform expertise will influence platform"‘wide implementations and drive consistent, high"‘quality results across engagements. Roles and Responsibilities Solution and Stakeholder Leadership Translate documented requirements into secure, scalable solutions that align with platform best practices and standards Conduct client and internal demos, clearly explaining technical approaches and outcomes Actively participate in Agile ceremonies (stand"‘ups, sprint planning, retrospectives), flagging technical risks during planning and helping build new skill capabilities within the team Hands"‘On Development and Delivery Governance Build and extend core"‘platform features, integrations, and application"‘specific functionality while enforcing coding standards and comprehensive documentation Safeguard quality through automated/unit tests, peer reviews, and coordinated promotions across dev, test, and prod"”including cutover and rollback strategies Own defect resolution during UAT and hyper"‘care, driving timely root"‘cause analysis, remediation, and continuous improvement Team Leadership and Mentoring Coach technical consultants and junior developers, providing actionable feedback and structured skills development Coordinate daily development tasks, remove roadblocks, and safeguard delivery timelines Facilitate training sessions and knowledge"‘sharing forums to elevate overall technical capability Innovation and Cross"‘Product Leadership Lead delivery across core ITSM and at least one additional product suite (ITOM, ITAM, SecOps, IRM, CSM, HRSD, SPM, or ESM) Champion platform innovations and reusable accelerators, guiding the team in adopting newly introduced capabilities Contribute lessons learned, best practices, and technical articles to internal knowledge bases and external community forums Qualifications We seek someone with 6+ years of experience in ServiceNow domain. Someone who takes pride in clean, purposeful solutions, knows the platform deeply, and stays curious when new challenges arise. Core"‘platform expertise - Integrations, IntegrationHub, Flows, Portals, Workspaces, Imports, plus an architecture mindset for performance tuning, scalability, and seamless upgrades Product depth - Proven leadership in at least one suite beyond ITSM (ITOM Discovery/CMDB, ITAM, SecOps, IRM, CSM, HRSD, SPM, or ESM) Hands"‘on coding - Advanced JavaScript and Glide API skills, designing and consuming REST integrations, auth schemes, and data"‘import pipelines Modern UI fluency - Building engaging experiences in Service Portal, UI Builder, Workspace, and Catalog/Record Producers Quality & delivery focus - Champions best practices, unit tests, peer reviews, and Agile/Scrum rituals with clear story"‘point estimates Collaborative mentor & lifelong learner - Communicates complex ideas simply, coaches teammates, and eagerly explores new ServiceNow capabilities and out"‘of"‘scope challenges ServiceNow certifications- CSA, CAD, or CIS are welcome, though demonstrated hands"‘on expertise is valued more highly than credentials Broader tech stack awareness- Familiarity with cloud platforms, DevOps toolchains, analytics, RPA, or other enterprise technologies outside the ServiceNow ecosystem Strong vanilla JavaScript skills- Solid coding fundamentals backed by modern best practices, testing habits, and version"‘control discipline