405 Workflow Analysis Jobs

Job Summary: We are seeking a skilled * Associate Informatica Developer* with *2 - 4 years of experience* in designing, developing, and maintaining ETL processes using *Informatica PowerCenter*. The ideal candidate should have strong SQL knowledge, data warehousing concepts, and hands-on experience in data integration, transformation, and loading. About The Role In this role as Software Engineer, you will: - Analyze business and functional requirements to design and implement scalable data integration solutions - Understand and interpret High-Level Design (HLD) documents and convert them into detailed Low-Level Design (LLD) - Develop robust, reusable, and optimized Informatica mappings, sessions, and workflows - Apply mapping optimization and performance tuning techniques to ensure efficient ETL processes - Conduct peer code reviews and suggest improvements for reliability and performance - Prepare and execute comprehensive unit test cases and support system/integration testing - Maintain detailed technical documentation, including LLDs, data flow diagrams, and test cases - Build data pipelines and transformation logic in Snowflake, ensuring performance and scalability - Develop and manage Unix shell scripts for automation, scheduling, and monitoring of ETL jobs - Collaborate with cross-functional teams to support UAT, deployments, and production issues About You You are a fit for this position if your background includes - 24 years of strong hands-on experience with Informatica PowerCenter - Proficient in developing and optimizing ETL mappings, workflows, and sessions - Solid experience with performance tuning techniques and best practices in ETL processes - Hands-on experience with Snowflake for data loading, SQL transformations, and optimization - Strong skills in Unix/Linux scripting for job automation - Experience in converting HLDs into LLDs and defining unit test cases - Knowledge of data warehousing concepts, data modelling, and data quality frameworks Good to Have - Knowledge of Salesforce data model and integration (via Informatica or API-based solutions) - Exposure to AWS cloud services like S3, Glue, Redshift, Lambda, etc. - Familiarity with relational databases such as SQL Server and PostgreSQL - Experience with job schedulers like Control-M, ESP, or equivalent - Agile methodology experience and tools such as JIRA, Confluence, and Git - Knowledge of DBT (Data Build Tool) for data transformation and orchestration - Experience with Python scripting for data manipulation, automation, or integration tasks. #LI-SM1 Whats in it For You Hybrid Work Model Weve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our valuesObsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound excitingJoin us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

Responsibilities: Monitor the team inbox consistently and acknowledge incoming emails within defined SLAs Thoroughly review each job request to understand client requirements; proactively seek clarification when needed Confirm realistic deadlines with clients based on the current job queue and available resources Assign jobs to designers based on individual skill sets and address any queries they may have Track job progress closely to ensure on-time delivery, maintaining high-quality standards at all times Perform a final quality check to verify that all client requirements have been fulfilled before delivery Actively participate in process improvement initiatives and contribute innovative ideas to support organizational growth Eligibility Criteria: Strong multitasking abilities and a commitment to following established processes Excellent written and verbal communication skills in English High attention to detail and accuracy Positive attitude and enthusiasm for working in a dynamic, fast-paced environment Collaborative mindset with the ability to work effectively with team members Flexible, dependable, and approachable demeanor Strong client orientation with a willingness to go the extra mile Ability to work independently and take full ownership of assigned responsibilities Proficiency in Microsoft PowerPoint, Word, and Excel (experience in PowerPoint design is a plus) Strong comprehension and problem-solving skills Bachelors degree in any discipline Experience Required: 2 to 3 years of experience in a similar role Prior experience in professional services firms such as McKinsey, Ernst & Young, RRD, or similar organizations is preferred

Set up and manage the Project Implementation Unit for a 5-year duration. Improve access for businesses and beneficiaries to e-government services. Undertake Business Process Re-Engineering (BPR) and Government Process Re-Engineering (GPR) for identified service areas. Study existing business processes and organizational structures of government departments. Prepare as-is process maps and workflow charts to identify duplications and inefficiencies. Analyze gaps and propose to-be processes, including layers of decision-making, time analysis at each level, and required documentation. Ensure improved and efficient delivery of G2G (Government to Government), G2B (Government to Business), and G2C (Government to Citizen) services.

At ABB, we help industries outrun leaner and cleaner Here, progress is an expectation for you, your team, and the world As a global market leader, well give you what you need to make it happen It wont always be easy, growing takes grit But at ABB, youll never run alone Run what runs the world, This Position reports to: SAP Domain Manager Sales & Service Your Role And Responsibilities (Mandatory) In this role, you will have the opportunity to own software solution architecture across multiple architecture categories and ensure its alignment with enterprise and data architecture standards Each day, you will be responsible for the design and build, integrity, and quality of an Information Systems (IS) solution and associated IS services delivered to business You will also showcase your expertise by consulting, advising, and supporting on the installation of new IS solutions/services, or changing existing IS solutions/services, The work model for the role is #Onsite This role is contributing to the MO IS Services in India, Bangalore, You will be mainly accountable for: Ensures that the IS solutions/services provides the required functionality, meet the expectations of business and are reliable, maintainable, compliant, and auditable, Manages/monitors software development and analyses data to continually improve solution, Collaborates with and contributes to project setup and delivery and to service operations optimization, Accountable to approve, sign-off, and build any solution to be implemented on ABB production environment, within the respective service line, ensuring required quality and safety standards, Defines the technical IS solution and ensures alignment with other modules and surrounding IS applications through cooperation and collaboration among IS solution architects and IS delivery units, Engages in requirement engineering to decide the requirements to be covered by available standard functionalities, Qualifications For The Role (Mandatory) Strong experience in SAP S/4 Hana ABAP development and related tools, Develop backend ECC functions and configured with OData project Test build from UI5 application as well in ECC system, Advanced ABAP skills to develop APIs, Workflows, RESTful ABAP, HANA ABAP are must, Experience in SAP BTP skills like AI, RPA, CPI and development tools is key for this position selection process, More About Us (Mandatory) It is our mission in Information Systems (IS) to harness the power of information technology to deliver valuable, reliable and competitive IS services for ABB If you have a strong technical and analytical mind and the drive to help us stay ahead of the competition, you are the one we are looking for, It has come to our attention that the name of ABB is being used for asking candidates to make payments for job opportunities (interviews, offers) Please be advised that ABB makes no such requests All our open positions are made available on our career portal for all fitting the criteria to apply, ABB does not charge any fee whatsoever for recruitment process Please do not make payments to any individuals / entities in connection to recruitment with ABB, even if is claimed that the money is refundable ABB is not liable for such transactions, For current open positions you can visit our career website https://global abb/group/en/careers and apply Please refer to detailed recruitment fraud caution notice using the link https://global abb / group / en / careers / how-to-apply / fraud-warning We value people from different backgrounds Could this be your storyApply today or visit abb to read more about us and learn about the impact of our solutions across the globe, Fraud Warning: Any genuine offer from ABB will always be preceded by a formal application and interview process, We never ask for money from job applicants, For current open positions you can visit our career website https://global abb/group/en/careers and apply, Please refer to detailed recruitment fraud caution notice using the link https://global abb / group / en / careers / how-to-apply / fraud-warning, Show

Key Responsibilities: Design and implement scalable, audit-compliant access models across applications and M&A entities. Lead role creation and standardization in partnership with engineering and compliance teams. Configure and maintain MyAccess and SailPoint IIQ modules per security guidelines. Manage access cleanup and remediation to uphold least-privilege principles. Support audit preparation by generating evidence and maintaining compliance documentation. Update centralized knowledge base with role definitions, workflows, and policies. Facilitate SailPoint integrations with PAM and SIEM tools for compliance and operations. Engage in AI-driven pilots for automating access reviews, anomaly detection, and risk scoring. Required Skills: Deep expertise in Identity Governance and SailPoint IIQ. Strong experience in access provisioning, compliance workflows, and audit support. Skilled in MyAccess configuration, workflow design, and integration. Knowledge of access and role lifecycle governance. Experience working in hybrid delivery models with global stakeholders. Required Skills SailPoint, SIEM, IAM

The Sales Technology Team at MSCI plays a critical role enabling internal teams to manage and execute business processes across the Lead to Order value chain (Lead Management, Opportunity pipeline management and Contract Lifecycle Management), Client Services processes as well as Order to Cash processes (integrations with ERP), We are seeking a talented and driven Senior Pardot Marketing Automation Expert to join our growing Business Technology (BT) team This role is integral to creating and optimizing marketing automation processes using Pardot, with a focus on seamless integration with Salesforce The ideal candidate will have strong technical expertise in both Pardot and Salesforce, enabling the design and execution of strategies that enhance collaboration between the marketing and sales teams, streamline lead management, and drive business growth, Your Key Responsibilities Pardot Implementation & Management: Implement, customize, and maintain Pardot campaigns, forms, landing pages, and email templates to ensure alignment with marketing goals, Design and build automation workflows, lead nurturing programs, and engagement programs that drive conversions and qualified lead generation, Leverage Pardot reporting and analytics tools to measure campaign performance, optimize workflows, and improve customer engagement, Pardot platform administration duties such as user/profile/permissions management, platform hygiene, and environment management Develop, execute and maintain QA and Test Automation strategies for the Pardot environment Salesforce Integration: Collaborate with stakeholders to gather, define and document technical requirements for Salesforce development projects, ensuring solutions meet business needs, Develop and maintain integrations between Salesforce and Pardot to ensure seamless data flow, including lead syncing, custom field mappings, and data transformations, Create and optimize Salesforce automation such as process builder flows, approval processes, and task automation to improve business efficiency, Manage and enhance lead syncing, lead scoring, and prospect data synchronization between Pardot and Salesforce to ensure high-quality data flow, Troubleshoot and resolve data discrepancies or sync issues between Pardot and Salesforce, Work closely with sales teams to ensure a smooth lead handoff process from marketing to sales, Cross-Functional Collaboration: Partner with marketing, sales, and BT teams to develop strategies that support both marketing and sales objectives, Ensure marketing automation initiatives are aligned with sales needs and workflows, improving the lead management lifecycle and overall customer journey, Provide training and support to the sales and marketing teams on Pardot and Salesforce best practices, processes, and tools, Technical Expertise & Optimization: Conduct regular audits of Pardot and Salesforce setups to ensure optimal performance, data integrity, and adherence to best practices, Identify opportunities to automate and streamline marketing and sales processes and system integrations using Pardot and Salesforce, Identify opportunities to leverage AI within the Pardot/Salesforce ecosystem Continuously stay updated with new Pardot features, Salesforce releases, and industry trends to implement improvements and innovations, Your Skills And Experience That Will Help You Excel Bachelors degree in computer science, Engineering, or a related field, or equivalent work experience, 5+ years of proven experience as a Pardot Developer or Marketing Automation Specialist, with a deep understanding of Pardot's functionality, Strong experience with Salesforce CRM, including setup, customization, and integration with Pardot, Experience in designing and executing marketing automation campaigns that align with sales and marketing objectives, Familiarity with web technologies such as HTML, CSS, and JavaScript for customizations in Pardot (email templates, forms, landing pages), Expertise in configuring and troubleshooting Pardots integration with Salesforce, Proficiency in Pardot automation features like lead scoring, drip campaigns, and segmentation, Able to design complex automations using Journey Builder, Mobile Studio and Automation Studio based on business requirements Strong knowledge of Salesforce objects, workflows, reports, and dashboards, Familiarity with API integrations, data mapping, and syncing between Pardot and Salesforce, Strong analytical skills with the ability to interpret data and generate actionable insights to improve marketing effectiveness and sales outcomes, Detail-oriented with a proactive approach to identifying issues and resolving technical challenges, Excellent communication and interpersonal skills to work effectively with both technical teams and business stakeholders, Ability to train and support non-technical team members on Pardot and Salesforce features and best practices, Salesforce Marketing Cloud Account Engagement Specialist or Salesforce Marketing Cloud Consultant certification is highly desirable, Salesforce Administrator or Developer certifications are a plus, About MSCI What we offer you Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing, Flexible working arrangements, advanced technology, and collaborative workspaces, A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results, A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients, Global Orientation program to kickstart your journey, followed by access to our Learning at MSCI platform, LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development, Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles, We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups

Newgen Workflow Tool Engineer We are seeking a passionate and skilled Newgen Workflow Tool Engineer . The ideal candidate will have hands-on experience with Newgen BPM (Business Process Management) tools , workflow automation , and enterprise application development . This role requires collaborating with cross-functional teams to design, implement, and maintain workflow-based applications that meet business requirements. Key Responsibilities: Design, configure, and develop workflow-based solutions using Newgen BPM suite . Develop and integrate forms, rules, and business logic within the Newgen platform. Collaborate with business analysts and stakeholders to understand process requirements and translate them into technical solutions. Perform unit testing, troubleshooting , and bug fixes for workflow applications. Integrate Newgen solutions with other enterprise applications via APIs, web services, or connectors. Document technical designs, workflows, and deployment steps. Support and maintain existing workflows, ensuring system stability and performance tuning . Stay updated on the latest features of the Newgen OmniFlow/OmniDocs platform and suggest improvements. Ensure adherence to coding standards, project deadlines, and SDLC best practices . Required Skills & Experience: 23 years of experience with Newgen BPM suite , including OmniFlow, OmniDocs, or OmniApp . Strong understanding of workflow design and automation concepts . Proficiency in Java/J2EE , JavaScript , and SQL . Experience with REST/SOAP APIs integration. Knowledge of document management systems (DMS) and process automation. Familiarity with SDLC processes , Agile methodology , and version control tools (e.g., Git). Ability to debug and optimize workflows for better performance. Excellent problem-solving skills and attention to detail. Good-to-Have Skills: Experience with RPA tools (e.g., UiPath, Automation Anywhere) integrated with Newgen workflows. Knowledge of cloud deployments (AWS, Azure) for Newgen-based applications. Understanding of BPMN 2.0 standards and workflow modeling. Exposure to CI/CD pipelines and DevOps practices. Educational Qualification: Bachelors degree in computer science, Information Technology, or a related field. Soft Skills: Strong communication and collaboration skills to work with cross-functional teams. Ability to handle multiple tasks and meet deadlines. A proactive, problem-solving mindset with a willingness to learn new technologies.

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Siemens eMeter Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a Functional Consultant with Siemens eMeter expertise to support the implementation, configuration, and management of Meter Data Management Systems (MDMS) within a utility business environment. The ideal candidate will possess a strong understanding of the energy domain and deep experience with Siemens EnergyIP (eMeter) platform.As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are optimized for performance and usability. You will also participate in testing and troubleshooting to ensure that the applications function as intended, contributing to the overall success of the projects you are involved in. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application specifications and user guides.- Engage in continuous learning to stay updated with the latest technologies and best practices.- Work closely with business stakeholders to gather and analyze functional and technical requirements for MDMS (EnergyIP/eMeter).- Configure and support Siemens eMeter (EnergyIP) modules.- Analyze and write functional specifications for custom developments and integrations.- Proficiency in SQL and understanding of EnergyIP database structure. Java-based customizations, or scripting within EnergyIP.- Support the design, testing, and rollout of enhancements and change requests within eMeter.- Assist in implementing new meter types, data formats, and interface configurations with upstream (AMI systems) and downstream (billing, analytics, CIS) systems.- Perform functional impact analysis for patches/upgrades and lead UAT with business users.- Collaborate with technical teams for integration with external systems (SAP IS-U, Outage Management, CIS, etc.).- Provide support for troubleshooting, root cause analysis, and issue resolution during BAU operations.- Prepare functional specification documents, configuration guides, and user manuals.- Ensure data integrity, compliance, and adherence to regulatory standards across MDMS operations. Professional & Technical Skills: - Must to Have Skills: Proficiency in Siemens eMeter.- Strong understanding of application development methodologies.- Experience with software testing and debugging techniques.- Familiarity with database management and data integration.- Ability to work collaboratively in a team environment.- Hands-on experience with Siemens EnergyIP (eMeter) platform.- Strong knowledge of utility meter data management processes and workflows.- Experience with VEE rules, billing determinants, load profiling, AMI Integration, interval & register data handling.- Experience working with SAP IS-U or similar CIS systems is a strong plus.- Ability to perform SQL-based data analysis and support data validation activities.- Strong analytical, debugging, and problem-solving skills.- Experience in Agile or waterfall delivery models.- Excellent communication and client interaction skills.Preferred Qualifications:Certification or training in Siemens EnergyIP/eMeter platform.Experience in Smart Meter rollout projects. Additional Information:- The candidate should have minimum 3 years of experience in Siemens eMeter.- This position is based at our Gurugram office.- 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Siemens eMeter Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a Functional Consultant with Siemens eMeter expertise to support the implementation, configuration, and management of Meter Data Management Systems (MDMS) within a utility business environment. The ideal candidate will possess a strong understanding of the energy domain and deep experience with Siemens EnergyIP (eMeter) platform.As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are optimized for performance and usability. You will also participate in testing and troubleshooting to ensure that the applications function as intended, contributing to the overall success of the projects you are involved in. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application specifications and user guides.- Engage in continuous learning to stay updated with the latest technologies and best practices.- Work closely with business stakeholders to gather and analyze functional and technical requirements for MDMS (EnergyIP/eMeter).- Configure and support Siemens eMeter (EnergyIP) modules.- Analyze and write functional specifications for custom developments and integrations.- Proficiency in SQL and understanding of EnergyIP database structure. Java-based customizations, or scripting within EnergyIP.- Support the design, testing, and rollout of enhancements and change requests within eMeter.- Assist in implementing new meter types, data formats, and interface configurations with upstream (AMI systems) and downstream (billing, analytics, CIS) systems.- Perform functional impact analysis for patches/upgrades and lead UAT with business users.- Collaborate with technical teams for integration with external systems (SAP IS-U, Outage Management, CIS, etc.).- Provide support for troubleshooting, root cause analysis, and issue resolution during BAU operations.- Prepare functional specification documents, configuration guides, and user manuals.- Ensure data integrity, compliance, and adherence to regulatory standards across MDMS operations. Professional & Technical Skills: - Must to Have Skills: Proficiency in Siemens eMeter.- Strong understanding of application development methodologies.- Experience with software testing and debugging techniques.- Familiarity with database management and data integration.- Ability to work collaboratively in a team environment.- Hands-on experience with Siemens EnergyIP (eMeter) platform.- Strong knowledge of utility meter data management processes and workflows.- Experience with VEE rules, billing determinants, load profiling, AMI Integration, interval & register data handling.- Experience working with SAP IS-U or similar CIS systems is a strong plus.- Ability to perform SQL-based data analysis and support data validation activities.- Strong analytical, debugging, and problem-solving skills.- Experience in Agile or waterfall delivery models.- Excellent communication and client interaction skills.Preferred Qualifications:Certification or training in Siemens EnergyIP/eMeter platform.Experience in Smart Meter rollout projects. Additional Information:- The candidate should have minimum 3 years of experience in Siemens eMeter.- This position is based at our Gurugram office.- 15 years full time education is required. Qualification 15 years full time education

Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : Business Requirements Analysis Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Analyst, you will engage in a variety of tasks that involve analyzing an organization and designing its processes and systems. Your typical day will include assessing the current business model, identifying customer requirements, and defining the future state or business solution. You will conduct research, gather data, and synthesize information to provide insights that drive decision-making and improve organizational efficiency. Collaboration with various teams will be essential as you work to align business needs with technological capabilities, ensuring that solutions are both effective and sustainable. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate workshops and meetings to gather requirements and ensure stakeholder alignment.- Develop comprehensive documentation that outlines business requirements and proposed solutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Business Requirements Analysis.- Strong analytical and problem-solving skills.- Experience with process mapping and workflow analysis.- Ability to communicate complex ideas clearly and effectively.- Familiarity with project management methodologies. Additional Information:- The candidate should have minimum 5 years of experience in Business Requirements Analysis.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

Description: We are looking for a highly skilled and experienced Over-the-Top (OTT) Subject Matter Expert (SME) to join our dynamic team. In this role, the OTT SME will provide strategic and technical leadership across all facets of our OTT video platform, ensuring the reliable and high-quality delivery of content to our audience. The ideal candidate will have deep expertise in OTT technologies, a strong grasp of industry trends, and a proven ability to apply best practices to drive platform performance and innovation. Requirements: Bachelor’s degree in Computer Science, Engineering, or a related field. 7+ years of hands-on experience in OTT video streaming, with in-depth knowledge of OTT technologies, platforms, and workflows. Proven experience across both frontend and backend OTT ecosystems. Strong understanding of video encoding, transcoding, packaging, and delivery formats (e.g., HLS, DASH, CMAF). Proficiency with OTT video players and SDKs (e.g., JW Player, THEOplayer, ExoPlayer). Experience with cloud-based video streaming services (e.g., AWS Media Services, Azure Media Services, Google Cloud Media CDN). Solid understanding of content delivery networks (CDNs) and streaming protocols. Experience with digital rights management (DRM) technologies such as Widevine, PlayReady, and FairPlay. Knowledge of video advertising integration, tracking, and monitoring. Hands-on experience developing video applications for mobile platforms, browsers, set-top boxes (STBs), and Smart TVs. Strong knowledge of OTT backend systems, including CMS, CDN, billing, ingestion, personalization, and user management. Familiarity with digital content rights, licensing, and restrictions management. Excellent analytical and problem-solving skills, with the ability to troubleshoot complex streaming and platform issues. Strong verbal and written communication skills, with the ability to work effectively across cross-functional teams. Self-motivated with the ability to manage multiple priorities and projects independently. Job Responsibilities: Act as the primary Subject Matter Expert (SME) or Architect for OTT technologies, platforms, and industry trends. Provide expert technical guidance and support to cross-functional teams, including engineering, product management, and operations. Design, implement, and optimize end-to-end OTT video workflows, encompassing encoding, transcoding, packaging, and content delivery. Troubleshoot and resolve complex technical issues related to OTT video streaming and platform performance. Evaluate emerging OTT technologies and make strategic recommendations to enhance platform scalability, reliability, and user experience. Develop and maintain comprehensive technical documentation, including architecture diagrams, specifications, and standard operating procedures. Monitor OTT platform performance, identify bottlenecks or inefficiencies, and drive continuous improvement initiatives. Stay current with evolving industry standards, protocols (e.g., HLS, DASH), and best practices in OTT streaming. Collaborate with third-party vendors and technology partners to integrate new services and innovations into the platform. Contribute to the development of product roadmaps and long-term strategic planning for OTT initiatives. What We Offer: Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them. Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities! Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays. Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings. Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance , NPS(National Pension Scheme ), Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses. Fun Perks: We want you to love where you work, which is why we host sports events, cultural activities, offer food on subsidies rates, Corporate parties. Our vibrant offices also include dedicated GL Zones, rooftop decks and GL Club where you can drink coffee or tea with your colleagues over a game of table and offer discounts for popular stores and restaurants!

Position: AI Engineer / Intern Location: Bangalore Reporting to: Founder Experience : 0–3 years About LoadShare: LoadShare is one of India’s most innovative and resilient logistics platforms, transforming how goods move across the country. Founded in 2017, we’ve grown to become a pan-India, multi-category last-mile network with a unique presence in both Tier 1 metros and deep Tier 2/3 towns. What sets us apart: • Scale with depth: We handle ~400K deliveries/day across food, e-commerce (B2C), B2B retail, and digital commerce, powered by a 20,000+ rider network. • Strong financials, stronger ambition: With 430 Cr in FY25 revenue and support from global investors (Tiger Global, Matrix, BII, Stellaris, BeeNext), we have a long runway and a path to profitability. • Dual-engine model: We not only operate India’s most flexible last-mile delivery network, but also license our in-house logistics tech platform that processes an additional 20 lac orders/day — one of the few in India to enable asset cross-utilization across verticals. • Strategic partner to India’s digital economy: We work with every major digital commerce player (ecomm, quick commerce, food, mobility) , and are expanding wallet share and capabilities within existing giants while co-creating new models with emerging platforms and brands. • Built to scale profitably: We’re not chasing GMV at all costs. We’re building the most capital-efficient, tech-enabled logistics engine in the country. We’re now building for our next phase: a 5X scale-up over the next 5 years, anchored in sharper client focus, deeper solutions, and new growth engines. Founders/ Founding team: Raghu Talluri (CEO) - Formerly at Myntra, McKinsey Pramod Nair (CTO) - Formerly at Freecharge, Snapdeal, MartMobi Rakib Ahmed (Co Founder, Head EComm/ Trucking/Warehousing)- Formerly at ICICI Prudential, Co founder Lunate Eco Overall 500+ employees on roll We believe AI will be a “massive force multiplier” across logistics. We're building a new kind of AI team — embedded directly within business units — to tackle high-impact problems through real-world AI-first solutions. Role Overview: We believe AI will be a massive force multiplier across logistics. We're building a new kind of AI team — embedded directly within business units — to tackle high-impact problems through real-world AI-first solutions. Sample problems you'll work on Automating our call center funnel using AI voice agents for onboarding thousands of riders. AI-enabling our order allocation engine to optimize delivery partner earnings. Solving rider issues in real time using AI agents integrated with our core ops stack. What we’re looking for: You’re AI-native: you’ve built tools, bots, or workflows using AI/LLM tech (not just played with prompts). Strong problem-solving ability with a nose for impact. Comfortable working with people – especially ops and non-tech teams. Portfolio of tinkering projects or GitHub/code/Notion proof-of-work. Bonus: Python, LangChain, voice AI, API experience. Who should apply Final-year students or recent grads from top engineering colleges (or equivalent proof-of-work). Builders with 0–3 years of experience who’ve shipped AI-based automation/tools. Interns looking for a high-impact playground + potential full-time conversion. Roles and Responsibilities Work closely with ops and business leaders to identify and solve real problems using AI tools. Build quick prototypes and MVPs using LLMs, voice agents, APIs, no-code tools, and Python. Push solutions to implementation, working with tech teams when needed. Operate in a fast-paced, ambiguous environment with a builder's mindset.

The Data Science Lead Analyst role at our organization requires you to be a strategic professional who remains updated with the latest developments in the field and contributes to the overall strategy by applying this knowledge to your job and the business. You are considered a recognized technical authority in a specific area within the business, with a basic understanding of commercial aspects. Your role involves providing guidance, influencing others, and making strategic recommendations based on data analysis. You will be responsible for conducting strategic data analysis, identifying insights, and making recommendations based on your findings. Additionally, you will develop data displays to effectively communicate complex analyses to stakeholders. Your responsibilities will include mining and analyzing data from various banking platforms to drive optimization and improve data quality. You will lead analytics initiatives to address business problems, determine necessary data, assess time and effort required, and establish project plans. Collaboration with business clients to identify system functional specifications and understanding how different areas integrate to achieve business goals will be a key aspect of your role. You will lead the system change process from requirements to implementation, providing support to business users. Furthermore, you will be involved in formulating systems scope and goals for complex projects, considering the business implications of technology applications, and driving communication between business leaders and IT. Conducting workflow analysis, business process modeling, developing use cases, test plans, and business rules will also be part of your responsibilities. You will work closely with cross-functional teams to analyze current processes, identify improvement opportunities, and develop target operation models. Documentation maintenance, training new and existing users, and communication of project status to stakeholders are also essential duties. As a Data Science Lead Analyst, you are expected to assess risks when making business decisions, ensuring compliance with laws, rules, and regulations, and safeguarding the organization's reputation and assets. Additionally, you will be responsible for developing strategies to reduce costs, manage risks, and enhance services. You must possess an MBA or an advanced degree in Information Systems, Business Analysis, or Computer Science, along with 6-10 years of experience using tools for statistical modeling of large data sets. Process improvement or project management experience is also required for this role. If you are a person with a disability and require accommodation to use our search tools or apply for a career opportunity, please review the Accessibility at Citi information. Please also refer to Citis EEO Policy Statement and the Know Your Rights poster for further details.,

Basic Requirements: Minimum 5+ years Relevant ServiceNow Experience . Responsible for handling escalations, participates in escalation meetings and should be solution oriented in decision makings. Should have managed a team of ServiceNow resources and is able to manage a team working remotely and on different time zones. Experience in supporting the implementation, administration, configuration, and/or development of the ServiceNow tool. ServiceNow Experience should include extensive scripting in ServiceNow, tool configuration, design work, technical configuration, and deployment. Specifically, candidates should possess the skill to develop on the ServiceNow platform including the creation and/or customization of the core applications such as Incident, Problem, Change, Service Catalog and workflows. System/Process Automation (Orchestration) experience. System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP Experience with working or developing in any one of the following programming languages: JavaScript, CSS, HTML or HTML 5, Angular JS Experience in working on ServiceNow Development using Agile/Scrum methodology. Preferred Skills: Understanding of Configuration Management as it relates to ITIL Experience in the new ServiceNow scoped applications, Virtual agent, Performance Analytics, ATF, Predictive Intelligence, Agent Workspace, Mobile app etc., Web Services Integration (SOAP, REST, JSON, JDBC) Experience implementing systems using the Agile/Scrum methodology Fundamental knowledge of networking including TCP/IP ports and firewalls, network protocols, and IP networks Strong communication, Strong presentation and writing skills. Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members. Administration of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions Minimum ServiceNow CSA certified. ITIL certification / CIS/ CAD ServiceNow certification is an advantage. (1.) To adhere to quality standards, regulatory requirements and company policies (2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (3.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans. (4.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (5.) To provide support for on call escalations orL3 level support and doing incident and problem management (6.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives

Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients acrossbanking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. Location - Bangalore Experience - 7+yrs Skills and Qualifications : 7+ years of experience in backend development with a strong focus on Java, Microservices and Kafka Java Microservices Back end Developer Java Sprint boot Microservices with expected knowledge of Kafka, Basic knowledge of Database. Experience with TDD and BDD. Must have experience with one of cloud (GCP, AWS or Azure). Also experience with Kubernetes and containers Hands-on experience on Spring boot, Webservices, Microservices, SOAP and REST Drive analysis of business requirements, functional requirements, and technical specification documents to design and develop technical solutions that meet business needs Assess opportunities for application and process improvement and obtain broader buy-in across global stakeholders Pro-actively share and report risks, issues, challenges, blockers and forthcoming tasks with the stakeholders and team Expertise in leading and managing technical aspects of API framework design and development Understanding of overall production Incidents / RCA for any feature that is delivered. \ Working knowledge on --Java , Spring boot , microservices , AWS design , KAFKA ,Kubernetes ECS3 , Workflows such as Camunda BPM Preferred Skills: Experience with microservices architecture. Familiarity with CI/CD tools and practices (Jenkins, GitLab). Knowledge of Kafka is preferred. If you are keen to join us, you will be part of an organization that values your contributions, recognizes your potential, and provides ample opportunities for growth. For more information, visit www.capco.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Educational Requirements Bachelor of Engineering Service Line Enterprise Package Application Services Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. You will lead and guide your teams towards developing optimized high quality code deliverables, continual knowledge management and adherence to the organizational guidelines and processes. You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Knowledge of more than one technology Basics of Architecture and Design fundamentals Knowledge of Testing tools Knowledge of agile methodologies Understanding of Project life cycle activities on development and maintenance projects Understanding of one or more Estimation methodologies, Knowledge of Quality processes Basics of business domain to understand the business requirements Analytical abilities, Strong Technical Skills, Good communication skills Good understanding of the technology and domain Ability to demonstrate a sound understanding of software quality assurance principles, SOLID design principles and modelling methods Awareness of latest technologies and trends Excellent problem solving, analytical and debugging skillsLocation of posting - Infosys Ltd. is committed to ensuring you have the best experience throughout your journey with us. We currently have open positions in a number of locations across India - Bangalore, Pune, Hyderabad, Chennai, Chandigarh, Trivandrum, Indore, Nagpur, Mangalore, Noida, Bhubaneswar, Coimbatore,Jaipur, Vizag, Mysore, Kolkata, Hubli.While we work in accordance with business requirements, we shall strive to offer you the location of your choice, where possible. Technical and Professional Requirements: Minimum 5 years of experience in SAP HR- ABAP Environment Strong hands on Experience with OOPs concepts, BADI, Report and Module Pool Programming, LDB and OOPs Experience in handling data transfer mechanism using IDOCs, Interfaces through PI Fair Technical Knowledge of working with WDA, FPM, Workflows, Smart Forms, ADOBE, ESS/MSS Applications Good understanding of the HCM Functionalities to be able to prepare high quality Technical Specifications as per the requirements Good Communication skills and available to mentor the team Any experience on UI5, S/4 HANA will be added benefit Preferred Skills: SAP ABAP-SAP ABAP HR

Educational Requirements Bachelor of Engineering Service Line Enterprise Package Application Services Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to ensure effective Design, Development, Validation and Support activities, to assure that our clients are satisfied with the high levels of service in the technology domain. You will gather the requirements and specifications to understand the client requirements in a detailed manner and translate the same into system requirements. You will play a key role in the overall estimation of work requirements to provide the right information on project estimations to Technology Leads and Project Managers. You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Knowledge of design principles and fundamentals of architecture Understanding of performance engineering Knowledge of quality processes and estimation techniques Basic understanding of project domain Ability to translate functional / nonfunctional requirements to systems requirements Ability to design and code complex programs Ability to write test cases and scenarios based on the specifications Good understanding of SDLC and agile methodologies Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborateLocation of posting - Infosys Ltd. is committed to ensuring you have the best experience throughout your journey with us. We currently have open positions in a number of locations across India - Bangalore, Pune, Hyderabad, Chennai, Chandigarh, Trivandrum, Indore, Nagpur, Mangalore, Noida, Bhubaneswar, Kolkata, Coimbatore, Mumbai, Jaipur, Hubli, Mysore.While we work in accordance with business requirements, we shall strive to offer you the location of your choice, where possible. Technical and Professional Requirements: Minimum 2 years of experience in SAP HR- ABAP Environment Strong hands on Experience with OOPs concepts, BADI, Report and Module Pool Programming, LDB and OOPs Experience in handling data transfer mechanism using IDOCs, Interfaces through PI Fair Technical Knowledge of working with WDA, FPM, Workflows, Smart Forms, ADOBE, ESS/MSS Applications Good understanding of the HCM Functionalities to be able to prepare high quality Technical Specifications as per the requirements Good Communication skills and available to mentor the team Any experience on UI5, S/4 HANA will be added benefit Preferred Skills: SAP ABAP-SAP ABAP HR

Educational Requirements Bachelor of Engineering Service Line Enterprise Package Application Services Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to provide best fit architectural solutions for one or more projects. You would also provide technology consultation and assist in defining scope and sizing of work You would implement solutions, create technology differentiation and leverage partner technologies. Additionally, you would participate in competency development with the objective of ensuring the best-fit and high quality technical solutions. You would be a key contributor in creating thought leadership within the area of technology specialization and in compliance with guidelines, policies and norms of Infosys.If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Knowledge of architectural design patterns, performance tuning, database and functional designs Hands-on experience in Service Oriented Architecture Ability to lead solution development and delivery for the design solutions Experience in designing high level and low level documents is a plus Good understanding of SDLC is a pre-requisite Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborateLocation of posting - Infosys Ltd. is committed to ensuring you have the best experience throughout your journey with us. We currently have open positions in a number of locations across India - Bangalore, Pune, Hyderabad, Chennai, Chandigarh, Trivandrum, Indore, Nagpur, Mangalore, Noida, Bhubaneswar, Kolkata, Coimbatore, Jaipur. While we work in accordance with business requirements, we shall strive to offer you the location of your choice, where possible. Technical and Professional Requirements: Minimum 8 years of experience in SAP HR- ABAP Environment Strong hands on Experience with OOPs concepts, BADI, Report and Module Pool Programming, LDB and OOPs Experience in handling data transfer mechanism using IDOCs, Interfaces through PI Fair Technical Knowledge of working with WDA, FPM, Workflows, Smart Forms, ADOBE, ESS/MSS Applications Good understanding of the HCM Functionalities to be able to prepare high quality Technical Specifications as per the requirements Good Communication skills and available to mentor the team Any experience on UI5, S/4 HANA will be added benefit Preferred Skills: SAP ABAP-SAP ABAP HR

Job Summary: We are seeking a highly experienced Senior Jira Developer with expertise in Confluence integration and Atlassian ecosystem management to join our offshore team in India. This role involves designing, configuring, and maintaining Jira environments, developing custom automation, and enhancing collaboration through seamless integration with Confluence. You will work directly with technical and business teams to optimize workflows, project tracking, documentation, and reporting. Key Responsibilities: Design, implement, and manage complex Jira workflows, custom fields, issue types, screen schemes, and permission schemes to support multiple teams and business functions. Configure and customize Jira Software and Jira Service Management for various project and operational needs. Develop and maintain automated solutions using ScriptRunner, Automation Rules, and Jira REST APIs. Build and manage advanced dashboards and reports tailored for engineering, QA, operations, and leadership teams. Collaborate with teams to optimize usage of Confluence for documentation, team collaboration, knowledge bases, and project tracking. Create custom Confluence templates, macros, and integrated content tied to Jira tickets and workflows. Conduct Jira and Confluence instance audits, performance tuning, and governance. Integrate Jira and Confluence with external tools such as Git, Jenkins, Slack, ServiceNow, and BI/reporting tools. Provide support for user training, onboarding, and troubleshooting within the Atlassian suite. Work with business stakeholders and IT teams to translate requirements into scalable Atlassian solutions. Required Skills: **Bachelors degree in Computer Science,Information Systems, Engineering, or related field.** 8 years of hands-on experience as a Jira Developer/Administrator with strong exposure to enterprise environments. Extensive experience with Jira customization, including workflows, screens, conditions, validators, and post functions. Strong scripting experience using Groovy(ScriptRunner) or similar tools. Deep understanding of Jira REST APIs for custom development and third-party integrations. Proven experience in Confluence space administration, content structuring, macros, and template creation. Proficiency in automation tools, Atlassian plugins, and ecosystem management. Experience with Agile methodologies(Scrum/Kanban) and SAFe practices. Experience with user management, permission schemes, and security best practices. Atlassian Certifications are a Plus

Roles/Responsibilities: Analyse business requirements and translate them into functional specifications for Calypso BackOffice operations. Collaborate with stakeholders to identify and document business processes and system requirements. Oversee the implementation of Calypso solutions, ensuring alignment with business objectives. - Conduct thorough testing and validation of system changes to ensure accuracy and efficiency. Facilitate communication between technical teams and business stakeholders to ensure seamless project execution. Monitor system performance and troubleshoot issues to maintain optimal operation of Calypso systems. Develop and deliver training materials to end-users to ensure effective utilization of Calypso solutions. Ensure compliance with industry standards and regulations in all Calypso-related activities. - Prepare detailed reports and documentation to support decision-making and project management. Support the continuous improvement of business processes through the effective use of Calypso technology. Required Qualifications: Should have hands on working experience as Calypso using Calypso API’s for V16 or above. Should have good knowledge of Calypso Trading Platform and have in depth knowledge of Calypso Architecture and functional understanding. Should have good knowledge of Calypso Frameworks and customization like Messaging, Accounting, Message Matching, Scheduled Tasks, Workflows, Engines etc. Functional working knowledge of Capital Markets concepts, terminologies, and trade lifecycle of various asset classes. Working on Calypso Integrated deployment model & Calypso Custom development. Good understanding of SQL in Oracle 11/12/19 Knowledge of JBoss, Maven, Gradle and basic Linux scripting knowledge

Project Role : Business Process Architect Project Role Description : Analyze and design new business processes to create the documentation that guides the implementation of new processes and technologies. Partner with the business to define product requirements and use cases to meet process and functional requirements. Participate in user and task analysis to represent business needs. Must have skills : SAP CRM Sales Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Process Architect, you will analyze and design new business processes, creating documentation that guides the implementation of innovative processes and technologies. Your typical day will involve collaborating with various stakeholders to define product requirements and use cases, ensuring that business needs are accurately represented and met through effective process design and implementation strategies. You will engage in user and task analysis, working closely with teams to align business objectives with technological solutions, ultimately driving efficiency and effectiveness within the organization. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate workshops and meetings to gather requirements and feedback from stakeholders.- Develop and maintain comprehensive documentation of business processes and workflows. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP CRM Sales.- Strong analytical skills to assess business processes and identify areas for improvement.- Experience in process mapping and documentation techniques.- Ability to communicate effectively with both technical and non-technical stakeholders.- Familiarity with project management methodologies and tools.- Experience in Senior CRM Functional Consultant- Having strong knowledge on TPM ,ECC & BW Additional Information:- The candidate should have minimum 7.5 years of experience in SAP CRM Sales.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

Design tasks and coordination Proficiency in MS Excel and PowerPoint Preparation of Proforma Invoices Payment follow-up Dispatch and packing details coordination with logistics Sample bookings including labels and packing list Updating trackers for dispatch and order details

Responsibilities: Reference Point for Analytics: Serve as the primary reference point for ServiceNow analytics, providing expertise, guidance, and support to all organizations leveraging reporting and analytics capabilities. This includes being familiar with and supporting initiatives such as the ServiceNow Reporting Capabilities. Data Model Expertise: Demonstrate a thorough understanding of the ServiceNow data model, ensuring accurate and efficient data retrieval and analysis. Analytics & Reporting: Led the design, development, and deployment of comprehensive ServiceNow reports, dashboards, Performance Analytics, and Platform Analytics solutions, aligning with business objectives and leveraging tools such as the System Health Dashboard and Periodic Instance Monitoring. Support the transition to Platform Analytics. KPIs & Metrics: Define, track, and report on key performance indicators (KPIs), metrics, and indicators to measure the effectiveness of ServiceNow services and identify areas for improvement. Be aware of the business value of Performance Analytics. ServiceNow Development: Utilize ServiceNow development skills to customize and enhance analytics capabilities, including scripting, configuration, and integration with other systems, aligning with the capabilities of the Now Platform. Stakeholder Collaboration: Collaborate with stakeholders to gather requirements, define analytical needs, and translate business objectives into actionable insights and solutions. Technical Leadership: Provide technical leadership and guidance on ServiceNow Analytics and Development best practices. Documentation: Develop and maintain comprehensive technical documentation for analytics solutions, development efforts, and reporting processes, aligning with the importance of documentation procedures noted in other provided contexts. Continuous Improvement: Proactively identify opportunities to enhance analytics processes, reporting capabilities, and overall ServiceNow platform performance. Required Skills and Qualifications: Customer-oriented mindset with the ability to prioritize and meet customer needs effectively Fluency in English (written and verbal). Proven experience as a Technical Lead with ServiceNow expertise in Analytics and Development. Deep understanding of the ServiceNow data model and platform architecture. Extensive hands-on experience with ServiceNow Reporting, Dashboards, Performance Analytics, and Platform Analytics. Strong knowledge of KPIs, metrics, and indicators relevant to ServiceNow service delivery. Solid ServiceNow development skills, including scripting, configuration, and integration. Excellent communication, interpersonal, and stakeholder management skills. Proactive mindset with a strong sense of ownership and accountability. Ability to analyze complex data, identify trends, and translate insights into actionable recommendations. Strong problem-solving and troubleshooting skills. Certifications: Certified System Administrator Certified Implementation Specialist ITSM Certified Application Developer Certified Implementation Specialist Human Resources Service Delivery - Nice to have Certified Implementation Specialist Data Foundations (CMDB and CSDM) - Nice to have

Teamcenter configuration & customization, client- side customization, server -side customization, AWC customization- Java/Java script , C/C++, BMIDE, ITK, SOA, SQL- Modules ? Structure Manager, Workflows, MCAD Integration, Classification, Change Management, Access control, Organization Basics of Data Migration, TCXML, PLMXML, IPS Uploader etc- MCAD Integration, dispatcher Good communication skills-

About The Role Were looking for passionate and skilled professionals to join our RPA team specializing in WorkFusion . Whether you're a hands-on developer, a strategic consultant, or a technical lead, this role offers the opportunity to design, build, and scale automation solutions that drive real business impact. Youll work on cutting-edge projects involving RPA, Machine Learning, Cloud Infrastructure, and CI/CD pipelines , collaborating with cross-functional teams to deliver high-performance automation solutions. Key Responsibilities Design, develop, and deploy RPA solutions using WorkFusion , including ODF framework and ML components. Leverage Java 8, Spring, Maven, Hibernate , and JavaScript to build robust automation workflows. Integrate backend systems and APIs to enable seamless automation orchestration. Lead or contribute to solution orchestration , technical design, and documentation (PDDs, SDDs). Plan and execute unit testing, integration testing , and code reviews to ensure quality and performance. Document all phases of the automation lifecycle from discovery to deployment. Engage with business stakeholders to analyze processes and identify automation opportunities. Provide technical guidance and mentorship to junior team members (for Lead roles). Collaborate with DevOps and infrastructure teams to ensure scalable and secure deployments. Utilize AWS infrastructure and services for hosting and scaling automation solutions. Implement CI/CD pipelines to streamline development and deployment cycles. Optimize cloud resource sizing and architecture for performance and cost-efficiency. Primary Skills 3+ years of IT experience with minimum 1 year in RPA solutioning (WorkFusion preferred). Strong hands-on experience in Java 8 , Spring , Hibernate , Maven , and JavaScript . Experience with WorkFusion ODF framework and understanding of ML SDK is a strong plus. Solid understanding of RPA, Machine Learning concepts, workflows, backend systems, and APIs . Familiarity with AWS infrastructure , cloud architecture, and CI/CD practices . What Youll Love About Working Here ChoosingCapgeminimeans having the opportunity to make a difference, whether for the worlds leading businesses or for society. It means getting the support you need to shape your career in the way that works for you. It means when the future doesnt look as bright as youd like, you have the opportunity to make changeto rewrite it. When you join Capgemini, you dont just start a new job. You become part of something bigger. A diverse collective of free-thinkers, entrepreneurs and experts, all working together to unleash human energy through technology, for an inclusive and sustainable future. At Capgemini, people are at the heart of everything we do! You can exponentially grow your career by being part of innovative projects and taking advantage of our extensiveLearning & Developmentprograms. With us, you will experience aninclusive, safe, healthy, andflexiblework environment to bring out the best in you! You also get a chance to make positive social change and build a better world by taking an active role in ourCorporate Social ResponsibilityandSustainabilityinitiatives. And whilst you make a difference, you will also have a lot offun. Location - Pune, Noida, Gurgaon, Kolkata (ex Calcutta), Chennai (ex Madras), Hyderabad, Mumbai