Servicenow Developer

Qualifications:

Work Location:- Bangalore

Experience:- 7 to 10 years

Role Responsibilities:

• The ServiceNow Assistant Manager is responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond

• Ideal candidate should have good design knowledge and be willing to research new solutions based on the requirements

• Development of ITSM &; other modules (GRC, SECOPS, HRSD, CSM, ITBM) in ServiceNow Platform.

• Always follow best development practices during implementation.

• Support other developers in their work to integrate existing systems with Service Now

• Support business process owners in configuring the platform

• Strong expertise in Design, Development and Integration of ServiceNow in ITSM, CSDM, ITOM, Knowledge Management, GRC, SECOPS, HRSD, CSM, ITBM,

Reporting/Analytics, Custom application.

• Should be proficient to provide functional and Technical insight

• Knowledge in Web Technologies (XML, HTML, JAVA Script, etc.) Will be an added advantage

• Exposure to ITIL Framework, IT Management Tools

• Strong verbal communication skills and ability to Establish a rapport with clients and colleagues

• Strong organizational and analytical skills

• Exceptional Interpersonal Skills & Ability to work Independently and with a team

Ability to flexible to stretch and learn new Technologies/process whenever necessary

Requirement:

• Candidate should have the ability to perform in a dynamically changing environment

• Should have prior working experience in ServiceNow tool

• Very strong and established track record of managing complex ITSM tool deployment involving multiple stakeholders and team members

• Ability to work under pressure and handle crunched timelines

• Excellent verbal/written communication, collaboration, analytical and presentation skills to lead an environment driven by customer service and team work

• Must be able to set goals and participate in strategic initiatives for a team; and foster the development of high performance teams and interface with all levels of the organization.

Must-Have Certifications

• Certified System Administrator (Desired)

• ITIL Certifications (desired)

• Other Service-Now Certifications (Preferred)

• Scrum master (Preferred)