Servicenow Developer

Job Description

Qualifications: Work Location:- Bangalore Experience:- 7 to 10 years Role Responsibilities: • The ServiceNow Assistant Manager is responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond • Ideal candidate should have good design knowledge and be willing to research new solutions based on the requirements • Development of ITSM &; other modules (GRC, SECOPS, HRSD, CSM, ITBM) in ServiceNow Platform. • Always follow best development practices during implementation. • Support other developers in their work to integrate existing systems with Service Now • Support business process owners in configuring the platform • Strong expertise in Design, Development and Integration of ServiceNow in ITSM, CSDM, ITOM, Knowledge Management, GRC, SECOPS, HRSD, CSM, ITBM, Reporting/Analytics, Custom application. • Should be proficient to provide functional and Technical insight • Knowledge in Web Technologies (XML, HTML, JAVA Script, etc.) Will be an added advantage • Exposure to ITIL Framework, IT Management Tools • Strong verbal communication skills and ability to Establish a rapport with clients and colleagues • Strong organizational and analytical skills • Exceptional Interpersonal Skills & Ability to work Independently and with a team Ability to flexible to stretch and learn new Technologies/process whenever necessary Requirement: • Candidate should have the ability to perform in a dynamically changing environment • Should have prior working experience in ServiceNow tool • Very strong and established track record of managing complex ITSM tool deployment involving multiple stakeholders and team members • Ability to work under pressure and handle crunched timelines • Excellent verbal/written communication, collaboration, analytical and presentation skills to lead an environment driven by customer service and team work • Must be able to set goals and participate in strategic initiatives for a team; and foster the development of high performance teams and interface with all levels of the organization. Must-Have Certifications • Certified System Administrator (Desired) • ITIL Certifications (desired) • Other Service-Now Certifications (Preferred) • Scrum master (Preferred)