179 Servicenow Itsm Jobs

As a ServiceNow Operations Lead at Value Center ERP, your primary responsibility will be to collaborate with the support partner and customers, providing technical and governance support for ServiceNow O&M tasks. You will lead the sustainment efforts performed by engineers and technicians supporting the platform, ensuring that procedures are properly documented and tickets are proactively addressed. Your impact will be significant as you will be responsible for coordinating and governing the proper adjudication and disposition of incident, requests, and change tickets assigned to the team. You will develop, implement, and enforce deployment plans and operation checklists for the sustainment of the platform. Additionally, you will enforce configuration, change, and release management policies and procedures. In this role, you will ensure timely response to system alerts and customer-reported issues, resolving them by exercising independent judgment within established guidelines. You will also be responsible for documenting system administration tasks such as patching, configuring software, responding to service outages, monitoring system performance, fixing system issues, and managing accounts. To be successful in this position, you should have a Masters or Bachelor's degree in IT/Computer Science with at least 5 years of relevant experience. You must hold ServiceNow Certified System Administrator certifications and have strong analytical and critical thinking skills. Effective interpersonal and communication abilities are essential for partnering with business customers, partners, and users to address and fix problems. Join our forward-thinking team at Value Center ERP and be part of a group dedicated to driving digital transformation in manufacturing. Together, we contribute to innovative projects that have a significant impact on our business and the industry. At Siemens Energy, we are committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. If you are a standout colleague with a strong willingness to participate and help others, and you thrive in a fast-paced environment with self-motivation, we invite you to apply for this exciting opportunity. For more information on how you can make a difference at Siemens Energy, visit [1] http://www.siemens-energy.com/employeevideo Siemens Energy celebrates diversity and inclusion, recognizing the power generated through our differences. We do not discriminate based on ethnic background, gender, age, religion, identity, or disability. Join us in energizing society and driving the energy transition forward. We offer a range of rewards and benefits, including automatic coverage under Medical Insurance for all employees. Siemens Energy also provides an option to opt for a Meal Card, which is as per the terms and conditions prescribed in the company policy as a part of CTC, a tax-saving measure.,

About The Job At LSEG we are looking to bring onboard a talented Technical ServiceNow Delivery Lead/Manager to lead and manage our delivery teams. Technical ServiceNow Delivery Lead responsibilities will involve managing communications, ensuring alignment with business stakeholders, and driving the delivery of solutions through Agile and DevOps practices Technical ServiceNow Delivery Lead will lead cross-functional teams in an Agile environment, serving as a coach and mentor to promote continuous improvement. Responsibilities: Oversee process design and evolution of architecture and development standards within Enterprise ServiceNow team Ensure team is following established process and architecture best practices Team leadership and provide thought leadership including technical guidance Serve as technical escalation point for both internal customers and internal team members. Manage team resource capacity and allocation for customer engagements, interview/hire additional resources as required globally Ensure ServiceNow best practices are implemented and recommend out of the box solutions where appropriate Manage implementation partners and vendor to deliver on expectations Ensure proper documentation of ServiceNow solutions according to standards Keep up-to-date on ServiceNow functionality and make recommendations on how new features can be used to enhance and automate business processes Continuously improve methods and practices to achieve increased quality and value delivery Report and analyse metrics on throughput, cycle time, flow efficiency Act as a technical leader and subject matter expert across all aspects of the ServiceNow platform and solutions Build strong relationships with business stakeholders; manage issues through closure Manage global ServiceNow end-to-end delivery team ensuring maximum and efficient delivery of value Lead ServiceNow incident management, service requests and service improvement initiatives Requirements: Excellent interpersonal relations and ability to effectively work with multiple stakeholders ServiceNow Certifications - Certified System Administrator (CSA) or Certified Implementation Specialist (CIS including project management certifications like Scrum Master or PMP will be preffered Thorough understanding of ITIL processes and ITSM 10+ years of experience in solutions delivery with proven experience in agile technical practices and work management Ability to coach team members in end-to-end delivery Experienced with majority of ServiceNow modules, products Years of ServiceNow technical hands-on experience to code, configure and build complex solutions. Required Qualification Bachelor&aposs degree in information technology computer science or other relevant technical degree 10+ years of service delivery experience 10+ years of experience in ServiceNow product specifically within ServiceNow (ITSM, ITOM,HAM,SAM,CMDB) Strong knowledge of Agile methodologies (Scrum, Kanban) and hands-on experience with Agile delivery processes Proven experience with DevOps practices, including Continuous Integration and Continuous Delivery (CI/CD) Excellent communication and stakeholder management skills, with the ability to present complex technical concepts to non-technical audiences Experience in leading cross-functional teams within fast-paced, dynamic environments Preferred Qualifications ServiceNow certifications (e.g., Certified System Administrator, ITSM, or Application Developer). Certified Agile Coach (ICP-ACC or similar) or Scrum Master Certification (CSM or PSM). Experience with ITIL framework and practices. Knowledge of ServiceNow platform capabilities, including ITSM, ITOM, SPM(PPM), and CSM. Strong analytical and problem-solving skills with a focus on driving results. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyones race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what its used for, and how its obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice. Show more Show less

Locations: Bangalore, Hyderabad, Chennai, Pune , Delhi/NCR,Kolkata and Bhubaneswar interviews: 3 Rounds 1st and 2nd round will be technical round 3rd will be HR / Managerial round ServiceNow Developer 1) ITSM (Incident, Problem and Change Management) 2) Scripting (Client side and server side) 3) Integration (Inbond and Outbond Integration), Rest, SOUP or Soup UI Below are the Modules of ServiceNow HRSD CSM FSM TSM CMDB Portal Catalog ITOM ITAM (SAM and HAM) ServiceNow Developer with any combination of modules is fine. HRSD Experience with the ServiceNow HR Service Delivery (HRSD) application Knowledge of HR functions, processes, and best practices Knowledge of Case Management, Knowledge Management best practices and design Experience designing and/or implementing an HR Shared Services center Should be ServiceNow HRSD Implementation specialist with sound knowledge integration with external systems using REST and Web services. OR CSM Must have hands on standard CSM process implementation ServiceNow in depth Process knowledge (CSM Process, integrations etc.) Experience in ServiceNow Integrations with 3rd party tools using (web services, SOAP, email, MID, etc.) Good understanding on Proactive customer service operations, Predictive Intelligence, PA, VA & Continual Improvement Management OR FSM Working experience with FSM application on Work Order management, scheduling and dispatch Configuring Field Agent activities ( Mobile & Desktop) Configuring Field Service Business Process, Assignment, and Add-ons Optimizing Scheduling, Dispatch, and Inventory Operations & Configuring Time Recording Integrations with Applications and Data Sources. Process Integrations Good Knowledge on Field Service Industry good practice

Job Description Advanced experience with Service Now implementations Strong technical knowledge in Scripting System Definition Business Rules Menus UI Forms UI Actions Content Management Imports Transforms Web Services and Notifications Developing designing configuring and rollout of new application modules workflows and catalog requests Experience with Business Rules Script Includes UI Actions Scheduled Jobs all scripted aspects of the Service Now system Experience with ServiceNow client and server-side JavaScript and the Service Now APIs Strong understanding of ITSM best practice processes must be self-motivated with a proven track record in ITSM technologies Experience in the development and implementation of Service Portal and Widgets Experience in Integration with third-party tools Experience with the development and implementation of ServiceNow ITSM modules Incident Management Problem Management Configuration Management Change Management Knowledge Management or other ITSM application Hands-on experience integrating multiple data sources into a unified ServiceNow CMDB as well as integrating data between Primary Skills Service Now implementation/Integration ServiceNow ITSM Module ServiceNow Scripting (Server/Client/Javascript) Secondary Skills CSA Certification is (Good to have) Workflow

Qualifications Total experience of 10 to 15 years out of which 5-10 years required in IT infrastructure, systems architecture, ServiceNow development and architecture with a focus on workflow automation. Education Level: Bachelors degree in Computer Science, or related field (Masters degree preferred). Personal Attributes: Strong analytical skills, leadership capabilities, effective communication, and problem-solving ability Specific Skills: Proficient in ServiceNow platform capabilities, including Flow Designer, IntegrationHub, Orchestration, and Custom Applications. Strong understanding of ServiceNow scripting (JavaScript, Glide APIs). ServiceNow Certified System Administrator (CSA) - required. ServiceNow Certified Application Developer or Certified Implementation Specialist - preferred Mandatory skills Understanding of DevOps practices and CI/CD pipelines within ServiceNow Expertise in integrating ServiceNow with third-party applications using REST/SOAP APIs. Hands-on experience with ServiceNow ITSM, ITOM, HRSD, or similar modules. Knowledge of database management, reporting, and ServiceNow security features.

Qualifications Total experience of 10 to 15 years out of which 5-10 years required in IT infrastructure, systems architecture, ServiceNow development and architecture with a focus on workflow automation. Education Level: Bachelors degree in Computer Science, or related field (Masters degree preferred). Personal Attributes: Strong analytical skills, leadership capabilities, effective communication, and problem-solving ability Specific Skills: Proficient in ServiceNow platform capabilities, including Flow Designer, IntegrationHub, Orchestration, and Custom Applications. Strong understanding of ServiceNow scripting (JavaScript, Glide APIs). ServiceNow Certified System Administrator (CSA) - required. ServiceNow Certified Application Developer or Certified Implementation Specialist - preferred Mandatory skills Understanding of DevOps practices and CI/CD pipelines within ServiceNow Expertise in integrating ServiceNow with third-party applications using REST/SOAP APIs. Hands-on experience with ServiceNow ITSM, ITOM, HRSD, or similar modules. Knowledge of database management, reporting, and ServiceNow security features.

About The Role : Job Title ITIL Change Manager, AVP LocationPune, India Role Description The ITIL Change Manager will be responsible for overseeing and managing all aspects of the Change Management process within the organization. This role involves ensuring the effective and efficient handling of IT infrastructure and business application changes, minimizing downtime, and maintaining service quality. The ITIL Change Manager will work closely with various IT and business stakeholders to ensure changes are implemented smoothly and successfully. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Overall responsibility for the Change Management policy and process. Chair weekly Change Advisory Board (CAB) meetings and seek approval from all resolver groups for planned changes. Chair Emergency CAB meetings as required, seeking approval from all resolver groups. Drive, develop, and manage the major incident process and associated procedures/systems. Provide consolidated production change, incident and problem metrics to the Head of ITSM Operations. Act as the driving force for the Change, Incident and Problem Management Process in line with the ITIL framework. Develop and maintain dashboards, reporting, and statuses to ensure visibility and oversight of key deliverables. Maintain effective working relationships and provide timely updates and escalation; participate in governance meetings as requested. Monitor outcomes and impacts throughout the project and recommend improvements. Drive continuous improvement and KPI across DWS change management process Your skills and experience Proven experience in supporting IT infrastructure and business applications. Strong technical background with the ability to debug production incidents and outages. Excellent communication skills, with the ability to communicate effectively, constructively, confidently, and professionally. Keen attention to detail and excellent analytical skills. Ability to actively manage workloads to meet business and department requirements. Excellent knowledge of the ServiceNow ITSM Platform. ITIL qualification. Proven track record of agile change and release management techniques and communicating results to both technical and non-technical stakeholders. Ability to be on call 24/7 (as part of the Incident Management on-call shift team). How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We at DWS are committed to creating a diverse and inclusive workplace, one that embraces dialogue and diverse views, and treats everyone fairly to drive a high-performance culture. The value we create for our clients and investors is based on our ability to bring together various perspectives from all over the world and from different backgrounds. It is our experience that teams perform better and deliver improved outcomes when they are able to incorporate a wide range of perspectives. We call this #ConnectingTheDots.

Purpose of this role: ServiceNow SME design and architect custom solutions and enhancements within the ServiceNow platform to meet business objectives. Explore new options and implement tailored solutions on the ServiceNow platform aligned with business requirements. Plan and design scalable solutions, identify potential risks, and define mitigation strategies. Provide regular status updates and communicate effectively with stakeholders. Ensure adherence to the full project life cyclefrom initiation and design through development, testing, deployment, and transition to production operations. Key Accountabilities: Extensive expertise in ServiceNow modules including ITSM, ITOM, and GRC. Strong proficiency in Flow Designer and traditional workflows, including optimization and fine-tuning. Hands-on experience with Flow Designer integrations involving various third-party applications. Experienced SME with a strong ability to mentor teams and validate technical solutions. Skilled in JavaScript development for both client-side and server-side scripting in ServiceNow. Experience with ServiceNow UI components, including Service Portal, SLA configuration, and notification management. In-depth knowledge of the ServiceNow platform, with proven ability to troubleshoot and resolve performance issues. Proficient in CMDB Discovery, Service Mapping, and troubleshooting discovery-related issues. Administration experience with the Knowledge Base and Service Catalog modules. Capable of configuring out-of-the-box workflows and developing/maintaining custom workflows. Experienced in configuring application-specific elements such as fields, forms, views, email notifications, approval workflows, roles, and access controls. Expertise in integration, including REST/SOAP APIs and inbound actions with third-party systems and applications. Solid background in administering ServiceNow instances, including group delegation, workflows, and business rule management. Advanced knowledge of UI components, including UI pages, UI actions, UI policies, ACLs, catalog items, and maintaining/updating existing solutions. Strong troubleshooting skills, capable of performing root cause analysis and providing efficient, effective solutions. Ability to work independently, managing high-priority (P1 & P2) incidents and delivering detailed RCA documentation. Self-motivated with a strong sense of responsibility, able to perform with minimal supervision. Excellent communication skills, including presentation, listening, and collaboration. Strong multitasking ability, with experience in working closely with management to prioritize and deliver on key initiatives. Ensure all enhancements, changes, and upgrades comply with requirement specifications and Viatris policies.

Role & responsibilities Responsibilities : • Identify and gather input from stakeholders to define and clarify requirements • Manage concise definition of scope across the entire program • Create and maintain documentation relevant to the management of the program and associated projects • Work closely with ServiceNow Devs, QA, product managers, and other engineering teams to ensure high-quality products and features are delivered on time • Act as scrum master, managing project schedules while identifying and communicating potential issues to stakeholders • Take responsibility for release schedules and milestones, maintaining high velocity in a fast-paced environment Requirements : • 6+ years of experience as a Functional Analyst or Business Analyst with ServiceNow dev projects, with a focus on ITSM/Platform within ServiceNow. • 1+ years of experience in ServiceNow admin/implementation • ITSM/ITOM/HRSD knowledge • Proficiency in Agile software development methodologies • Experience as a Scrum Master and driving development sprints Certifications: ServiceNow certifications in CSA is must and CIS in ITSM or HRSD are strongly preferred. Location : Pune/Hyderabad Work hours : 11AM to 8PM IST. Preferred candidate profile

Job Description: Key Responsibilities Strategic Planning: Collaborate with key stakeholders to understand business objectives and translate them into ServiceNow platform initiatives. Develop and maintain a roadmap for the ITSM, ensuring alignment with organizational goals and industry best practices. Module Configuration and Customization: Lead the design and implementation of ITSM, including configuration, customization, and integration with other systems. Stay abreast of ServiceNow updates and new features to leverage the latest capabilities for improved efficiency and user experience. User Story Definition and Prioritization: Work closely with business units to gather requirements and define user stories for enhancements and new features. Prioritize backlog items based on business value, strategic goals, and user needs. Cross-functional Collaboration: Collaborate with cross-functional teams, including IT, HR, and other business units, to ensure the ServiceNow platform meets diverse needs. Function as a liaison between technical teams and end-users to facilitate effective communication and understanding. Change Management: Implement effective change management strategies to ensure smooth adoption of new features and processes. Provide training and documentation for end-users to maximize platform utilization. Release Planning and Execution: Plan and manage product releases, coordinating with development, testing, and deployment teams. Monitor release progress and resolve any roadblocks or issues that arise during implementation. User Acceptance Testing (UAT): Define clear acceptance criteria for user stories and work closely with ServiceNow teams to ensure comprehensive testing. Coordinate and support user acceptance testing, gathering feedback and ensuring the solution meets business needs. Continuous Improvement: Proactively identify opportunities for process improvements, user experience enhancements, and efficiency gains. Stay up to date with ServiceNow platform capabilities and industry best practices. Stakeholder Engagement and Communication: Communicate project statuses, updates, and progress to stakeholders at various levels of the organization. Address questions, concerns, and feedback to ensure alignment and transparency. Vendor Management: Manage relationships with ServiceNow vendors and stay informed about platform updates, releases, and best practices. Evaluate and recommend third-party applications or integrations to enhance the platform.

You will be responsible for ServiceNow Software Development and Application Design. This includes ServiceNow Platform upgrades and performing tuning, as well as having hands-on experience with ServiceNow ITSM, ITOM events, and CMDB. Your core accountabilities will involve having a minimum of 6 years of ServiceNow relevant experience. You will be responsible for ServiceNow Application development on ITSM workflows, flow designer, Business rules, UI policies, and flow standardization. Additionally, you will work on ServiceNow integrations using REST API, connectors, and custom integration. Managing ServiceNow CMDB discovery for both cloud and on-premise environments and flows to manage CI/Asset lifecycle will be part of your responsibilities. You will also work on ServiceNow events workflows and integrating event sources with ServiceNow, as well as ServiceNow upgrade, patching, and cloning knowledge. Utilizing ServiceNow ATF for automation, handling skip records, troubleshooting, and performance tuning will also be part of your role. Moreover, you will be involved in grooming new team members or engineers and promoting constant knowledge sharing and cross-skilling. To qualify for this position, you should have a Bachelor's or Master's degree.,

Project Role : Security Advisor Project Role Description : Provide enterprise-level advice to make organizations cyber resilient. Assist in navigating the complex landscape of cyber threats, ensuring robust digital asset protection while maintaining trust with stakeholders. Must have skills : Operational Technology (OT) Security Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary Skilled and detail-oriented IT/OT Security Engineer with hands-on experience in Armis for asset visibility and risk management across IT and Operational Technology environments. The ideal candidate will also have expertise in ServiceNow ITSM for incidents, problems, and change management processes.This role is critical for ensuring security and operational resilience across both enterprise and industrial networks, supporting continuous monitoring, risk analysis, and workflow automation. You will work closely with IT, OT, and security teams to ensure accurate asset inventory, threat detection, and efficient incident resolution.Key Responsibilities:IT/OT Security (Armis):Deploy, configure, and manage the Armis platform for complete visibility of IT/OT/IoT devices.Monitor device behavior, identify threats, and respond to anomalies in real time.Integrate Armis with SIEM and other security tools to enhance detection and response capabilities.Collaborate with OT/ICS teams to ensure non-intrusive visibility into critical infrastructure.Conduct asset risk assessments and report on vulnerable or non-compliant devices.ServiceNow ITSM:Utilize ServiceNow ITSM for ticket management (Incidents, Problems, Changes).Automate workflows and ensure timely resolution and proper escalation of security incidents.Integrate asset and threat data from Armis into ServiceNow for centralized incident management.Support audits and compliance efforts related to IT/OT security (e.g., NIST, ISO, NERC CIP). Professional & Technical Skills: Platform Health & Incident Management:Real-time monitoring of OT platform infrastructure, incident triage and investigation, patching, upgrades, and configuration/backup lifecycle management.Vulnerability & Asset Reporting:Monthly vulnerability assessments and reporting using Armis; asset enrichment, validation, and reporting in alignment with enterprise standards.Policy & Alert Management:Policy and rule maintenance, alert fine-tuning based on SOC feedback, and continuous baseline updates to reflect known good changes across ELC sites.Security Event Triage:Support for security incident enrichment, alert prioritization, and collaboration with SOC and ELC teams to suppress noise and escalate meaningful events.Vendor & Lifecycle Coordination:Vendor engagement for RMA, feature requests, and escalated troubleshooting; coordination of platform lifecycle activities and tool enhancements.Tools & Platforms:Armis (OT visibility and asset intelligence).Good-to-Have Skills: Experience with security policy governance and compliance frameworks.Roles and ResponsibilitiesPlatform Support:Monitor the health of OT platform infrastructure and ensure high availability.Lead incident management and root cause investigations.Oversee patch management and platform upgrades.Manage configuration backups and restoration processes.Coordinate with vendors for RMA, feature enhancements, and troubleshooting.Vulnerability Reporting:Generate and deliver monthly vulnerability assessment reports using Armis in the agreed format.Track and report remediation progress and risk posture improvements.Asset Management:Enrich asset metadata and validate asset inventory with client stakeholders.Provide accurate and timely asset reports for compliance and operational use.Policy Management:Maintain and update platform security policies and rules.Fine-tune security alerts based on SOC feedback and operational insights.Continuously update baselines to reflect known good changes at client stake holders sites.Security Incident Management:Support alert enrichment by providing contextual data from Armis.Partner with client stake holders and SOC teams to triage, tune, and respond to alerts.Deprioritize noisy alarms and escalate meaningful security events.Primary SkillOT Platform Security Operations with ArmisExperience8+ years of experience in cybersecurity or infrastructure operations, with at least 3 years in a Specialist role focused on OT platform support and security.Demonstrated expertise in Armis for asset visibility, vulnerability reporting, and alert enrichment in OT environments.Strong background in incident management, patching, configuration backup, and vendor coordination.Ability to stay current with emerging OT threats, security technologies, and industry best practices Educational QualificationBachelors degree in computer science, Information Security, or related field. Vendor Training, certifications or badges like Armis Cyber Defense Core Qualification 15 years full time education

Mandatory skills- ServiceNow ITSM and Integrations Detailed Roles & Responsbilities: • Requirements gathering • Solution Design • Impact assessment on new solutions • configuration changes • Configuring scripts

Duration : 12 Months Timings : Full Time (As per company timings) Notice Period : Immediate Joiners Only Experience Required: 6-9 Years (Minimum 5+ Years Relevant in ServiceNow SecOps) Job Role: ServiceNow SecOps - Vulnerability Response SME We are looking for an experienced ServiceNow SecOps professional with deep expertise in Vulnerability Response modules to join our dynamic team. The ideal candidate must have hands-on experience with ServiceNow implementations and integrations in a SecOps environment. Key Responsibilities: - Implement and customize ServiceNow Security Operations modules, especially Vulnerability Response and Configuration Compliance - Develop catalog items, record producers, workflows, and service requests - Configure integrations with vulnerability scanning tools and external systems - Automate processes using scripting and ServiceNow Orchestration - Maintain and manipulate data between ServiceNow and other systems - Monitor application health, compliance, and usage - Perform system/integration testing and lead troubleshooting efforts - Collaborate with clients to analyze their environment and propose optimal solutions Required Skills & Experience : - 5+ years relevant experience in ServiceNow SecOps (Vulnerability Response) - Expertise in ServiceNow ITSM modules (Incident, Problem, Change, CMDB, Asset) - Strong knowledge in CMDB, Discovery, and external integrations - Proficient in Glide, Jelly Scripting, JavaScript, HTML, XML, AJAX - Experience with REST/SOAP integrations, web UI development, and relational databases - Agile methodology experience is a must - Ability to handle client discussions and provide recommendations - ServiceNow Certified Application Developer (preferred) Important Notes : - BGV is Mandatory - No JNTU Candidates

Duration : 12 Months Timings : Full Time (As per company timings) Notice Period : Immediate Joiners Only Experience Required: 69 Years (Minimum 5+ Years Relevant in ServiceNow SecOps) Job Role: ServiceNow SecOps - Vulnerability Response SME We are looking for an experienced ServiceNow SecOps professional with deep expertise in Vulnerability Response modules to join our dynamic team. The ideal candidate must have hands-on experience with ServiceNow implementations and integrations in a SecOps environment. Key Responsibilities: - Implement and customize ServiceNow Security Operations modules, especially Vulnerability Response and Configuration Compliance - Develop catalog items, record producers, workflows, and service requests - Configure integrations with vulnerability scanning tools and external systems - Automate processes using scripting and ServiceNow Orchestration - Maintain and manipulate data between ServiceNow and other systems - Monitor application health, compliance, and usage - Perform system/integration testing and lead troubleshooting efforts - Collaborate with clients to analyze their environment and propose optimal solutions Required Skills & Experience : - 5+ years relevant experience in ServiceNow SecOps (Vulnerability Response) - Expertise in ServiceNow ITSM modules (Incident, Problem, Change, CMDB, Asset) - Strong knowledge in CMDB, Discovery, and external integrations - Proficient in Glide, Jelly Scripting, JavaScript, HTML, XML, AJAX - Experience with REST/SOAP integrations, web UI development, and relational databases - Agile methodology experience is a must - Ability to handle client discussions and provide recommendations - ServiceNow Certified Application Developer (preferred) Important Notes : - BGV is Mandatory - No JNTU Candidates

Duration : 12 Months Timings : Full Time (As per company timings) Notice Period : Immediate Joiners Only Experience Required: 69 Years (Minimum 5+ Years Relevant in ServiceNow SecOps) Job Role: ServiceNow SecOps - Vulnerability Response SME We are looking for an experienced ServiceNow SecOps professional with deep expertise in Vulnerability Response modules to join our dynamic team. The ideal candidate must have hands-on experience with ServiceNow implementations and integrations in a SecOps environment. Key Responsibilities: - Implement and customize ServiceNow Security Operations modules, especially Vulnerability Response and Configuration Compliance - Develop catalog items, record producers, workflows, and service requests - Configure integrations with vulnerability scanning tools and external systems - Automate processes using scripting and ServiceNow Orchestration - Maintain and manipulate data between ServiceNow and other systems - Monitor application health, compliance, and usage - Perform system/integration testing and lead troubleshooting efforts - Collaborate with clients to analyze their environment and propose optimal solutions Required Skills & Experience : - 5+ years relevant experience in ServiceNow SecOps (Vulnerability Response) - Expertise in ServiceNow ITSM modules (Incident, Problem, Change, CMDB, Asset) - Strong knowledge in CMDB, Discovery, and external integrations - Proficient in Glide, Jelly Scripting, JavaScript, HTML, XML, AJAX - Experience with REST/SOAP integrations, web UI development, and relational databases - Agile methodology experience is a must - Ability to handle client discussions and provide recommendations - ServiceNow Certified Application Developer (preferred) Important Notes : - BGV is Mandatory - No JNTU Candidates

Duration : 12 Months. Timings : Full Time (As per company timings). Notice Period : Immediate Joiners Only. Experience Required : 6-9 Years (Minimum 5+ Years Relevant in ServiceNow SecOps). Job Role : ServiceNow SecOps Vulnerability Response SME. We are looking for an experienced ServiceNow SecOps professional with deep expertise in Vulnerability Response modules to join our dynamic team. The ideal candidate must have hands-on experience with ServiceNow implementations and integrations in a SecOps environment. Key Responsibilities : - Implement and customize ServiceNow Security Operations modules, especially Vulnerability Response and Configuration Compliance. - Develop catalog items, record producers, workflows, and service requests. - Configure integrations with vulnerability scanning tools and external systems. - Automate processes using scripting and ServiceNow Orchestration. - Maintain and manipulate data between ServiceNow and other systems. - Monitor application health, compliance, and usage. - Perform system/integration testing and lead troubleshooting efforts. - Collaborate with clients to analyze their environment and propose optimal solutions. Required Skills & Experience : - 5+ years relevant experience in ServiceNow SecOps (Vulnerability Response). - Expertise in ServiceNow ITSM modules (Incident, Problem, Change, CMDB, Asset). - Strong knowledge in CMDB, Discovery, and external integrations. - Proficient in Glide, Jelly Scripting, JavaScript, HTML, XML, AJAX. - Experience with REST/SOAP integrations, web UI development, and relational databases. - Agile methodology experience is a must. - Ability to handle client discussions and provide recommendations. - ServiceNow Certified Application Developer (preferred). Important Notes : - BGV is Mandatory. - No JNTU Candidates.

Major Responsibilities and Activities: Manages Update Set creation and migration, Schedules and verifies instance clones. Participates ServiceNow upgrade planning and execution. Manages Instance Security, User/Group Access/Access Control Lists Contributes to ServiceNow releases. Overall ownership of our ServiceNow instance including Incident, Knowledge, Problem, Change, Service Request, and CMDB modules. Lead the coordination, design, and execution of integrating standard LDAP & 3rd party apps into our ServiceNow environment. Gaining new knowledge about ServiceNow through self-motivated online learning and through official ServiceNow courses provided. Maintaining the integration for existing customers and offering solutions to those without Implementing LDAP with customer provided systems, domain ownership for external customers. Perform standard daily, weekly, monthly maintenance, and overall system health checks. Validate domain separation compliance for all customers to ensure no cross-contamination. Staying up to date with the latest releases, product enhancements, and plugins. Attending courses provided by ServiceNow to stay current on the technology. Perform routine update set updates within the system for all changes made Perform standard system cloning from production to test environment. Support the creation of custom reports/dashboards. Troubleshoot and resolve problems. Orchestrate and automate tasks. Participate in department on-call rotation. This position may be required to perform other related duties as assigned. Adheres to internal standards, policies, and procedures and performs other duties as assigned

Duration : 12 Months. Notice Period : Immediate Joiners Only. Experience Required : 6-9 Years (Minimum 5+ Years Relevant in ServiceNow SecOps). Job Role : ServiceNow SecOps Vulnerability Response SME. We are looking for an experienced ServiceNow SecOps professional with deep expertise in Vulnerability Response modules to join our dynamic team. The ideal candidate must have hands-on experience with ServiceNow implementations and integrations in a SecOps environment. Key Responsibilities : - Implement and customize ServiceNow Security Operations modules, especially Vulnerability Response and Configuration Compliance. - Develop catalog items, record producers, workflows, and service requests. - Configure integrations with vulnerability scanning tools and external systems. - Automate processes using scripting and ServiceNow Orchestration. - Maintain and manipulate data between ServiceNow and other systems. - Monitor application health, compliance, and usage. - Perform system/integration testing and lead troubleshooting efforts. - Collaborate with clients to analyze their environment and propose optimal solutions. Required Skills & Experience : - 5+ years relevant experience in ServiceNow SecOps (Vulnerability Response). - Expertise in ServiceNow ITSM modules (Incident, Problem, Change, CMDB, Asset). - Strong knowledge in CMDB, Discovery, and external integrations. - Proficient in Glide, Jelly Scripting, JavaScript, HTML, XML, AJAX. - Experience with REST/SOAP integrations, web UI development, and relational databases. - Agile methodology experience is a must. - Ability to handle client discussions and provide recommendations. - ServiceNow Certified Application Developer (preferred). Important Notes : - BGV is Mandatory. - No JNTU Candidates.

Duration : 12 Months Notice Period : Immediate Joiners Only Experience Required: 6-9 Years (Minimum 5+ Years Relevant in ServiceNow SecOps) We are looking for an experienced ServiceNow SecOps professional with deep expertise in Vulnerability Response modules to join our dynamic team. The ideal candidate must have hands-on experience with ServiceNow implementations and integrations in a SecOps environment. Key Responsibilities: - Implement and customize ServiceNow Security Operations modules, especially Vulnerability Response and Configuration Compliance - Develop catalog items, record producers, workflows, and service requests - Configure integrations with vulnerability scanning tools and external systems - Automate processes using scripting and ServiceNow Orchestration - Maintain and manipulate data between ServiceNow and other systems - Monitor application health, compliance, and usage - Perform system/integration testing and lead troubleshooting efforts - Collaborate with clients to analyze their environment and propose optimal solutions Required Skills & Experience : - 5+ years relevant experience in ServiceNow SecOps (Vulnerability Response) - Expertise in ServiceNow ITSM modules (Incident, Problem, Change, CMDB, Asset) - Strong knowledge in CMDB, Discovery, and external integrations - Proficient in Glide, Jelly Scripting, JavaScript, HTML, XML, AJAX - Experience with REST/SOAP integrations, web UI development, and relational databases - Agile methodology experience is a must - Ability to handle client discussions and provide recommendations - ServiceNow Certified Application Developer (preferred) Important Notes : - BGV is Mandatory - No JNTU Candidates

Notice Period : Immediate Joiners Only. Experience Required : 6-9 Years (Minimum 5+ Years Relevant in ServiceNow SecOps). Job Role : ServiceNow SecOps Vulnerability Response SME. We are looking for an experienced ServiceNow SecOps professional with deep expertise in Vulnerability Response modules to join our dynamic team. The ideal candidate must have hands-on experience with ServiceNow implementations and integrations in a SecOps environment. Key Responsibilities : - Implement and customize ServiceNow Security Operations modules, especially Vulnerability Response and Configuration Compliance. - Develop catalog items, record producers, workflows, and service requests. - Configure integrations with vulnerability scanning tools and external systems. - Automate processes using scripting and ServiceNow Orchestration. - Maintain and manipulate data between ServiceNow and other systems. - Monitor application health, compliance, and usage. - Perform system/integration testing and lead troubleshooting efforts. - Collaborate with clients to analyze their environment and propose optimal solutions. Required Skills & Experience : - 5+ years relevant experience in ServiceNow SecOps (Vulnerability Response). - Expertise in ServiceNow ITSM modules (Incident, Problem, Change, CMDB, Asset). - Strong knowledge in CMDB, Discovery, and external integrations. - Proficient in Glide, Jelly Scripting, JavaScript, HTML, XML, AJAX. - Experience with REST/SOAP integrations, web UI development, and relational databases. - Agile methodology experience is a must. - Ability to handle client discussions and provide recommendations. - ServiceNow Certified Application Developer (preferred). Important Notes : - BGV is Mandatory. - No JNTU Candidates.

Overview : We are seeking a highly skilled and motivated ServiceNow Product Manager to lead the strategy, development, and optimization of our ServiceNow platform. The ideal candidate will play a key role in aligning the platforms capabilities with organizational goals, ensuring that ServiceNow delivers maximum value to stakeholders. This role combines technical expertise, strategic thinking, and leadership to drive innovation and efficiency in IT service management and related business functions. Key Responsibilities : Strategic Planning & Roadmap Development : - Define the product vision, strategy, and roadmap for the ServiceNow platform and associated product. - Align platform capabilities with business objectives, focusing on enhancing operational efficiency and user experience. - Identify opportunities for process automation and innovation using ServiceNow. Stakeholder Engagement : - Collaborate with cross-functional teams, including IT, HR, finance, and operations, to gather requirements and define priorities. - Act as the primary liaison between stakeholders and development teams, ensuring alignment and clear communication. Asset Management : - Solid understanding of IT Asset Management, with a strong focus on Hardware Asset Management (HAM). - Familiarity with related modules: CMDB, ITAM, ITSM, Discovery, and Software Asset Management (SAM). - Stay informed about new ServiceNow releases, features, and industry trends to leverage platform capabilities effectively. Project & Program Leadership : - Manage the end-to-end lifecycle of ServiceNow projects, from requirements gathering to deployment and post-implementation support. - Develop detailed project plans, including timelines, budgets, and resource allocation. Team Leadership & Collaboration : - Lead and mentor a team of developers, administrators, and analysts working on the ServiceNow platform. - Foster a collaborative environment to drive innovation and successful project delivery. Performance Monitoring & Reporting : - Establish KPIs and metrics to measure the success and ROI of ServiceNow initiatives. - Provide regular updates and insights to senior management and stakeholders. Change Management & Training : - Develop and execute change management plans to ensure smooth adoption of new features and processes. - Conduct training sessions and create documentation to empower end-users and administrators. Qualifications : Education & Experience : - Bachelors degree in Computer Science, Information Systems, Business Administration, or a related field. - 10+ years of experience managing ServiceNow or similar enterprise platforms. - Proven track record of implementing and managing ITSM or other ServiceNow modules. Required Skills : - Deep knowledge of ServiceNow modules, workflows, and integrations. - Familiarity with scripting languages (e.g., JavaScript) and API integrations is a plus. - Strong grasp of the end-to-end hardware asset lifecycle: procurement, receipt, deployment, maintenance, retirement, and disposal. - Knowledge of hardware compliance, vendor contracts, and regulatory requirements (e.g., data wiping standards, e-waste regulations). - Excellent communication, leadership, and stakeholder management skills. - Strong analytical and problem-solving abilities. - Ability to prioritize tasks and manage multiple projects in a fast-paced environment. - Skilled in translating stakeholder needs into clear requirements and user stories with acceptance criteria. Certifications : ServiceNow Certified System Administrator (CSA) required.

Duration : 12 Months. Notice Period : Immediate Joiners Only. Experience Required : 6-9 Years (Minimum 5+ Years Relevant in ServiceNow SecOps). Job Role : ServiceNow SecOps Vulnerability Response SME. We are looking for an experienced ServiceNow SecOps professional with deep expertise in Vulnerability Response modules to join our dynamic team. The ideal candidate must have hands-on experience with ServiceNow implementations and integrations in a SecOps environment. Key Responsibilities : - Implement and customize ServiceNow Security Operations modules, especially Vulnerability Response and Configuration Compliance. - Develop catalog items, record producers, workflows, and service requests. - Configure integrations with vulnerability scanning tools and external systems. - Automate processes using scripting and ServiceNow Orchestration. - Maintain and manipulate data between ServiceNow and other systems. - Monitor application health, compliance, and usage. - Perform system/integration testing and lead troubleshooting efforts. - Collaborate with clients to analyze their environment and propose optimal solutions. Required Skills & Experience : - 5+ years relevant experience in ServiceNow SecOps (Vulnerability Response). - Expertise in ServiceNow ITSM modules (Incident, Problem, Change, CMDB, Asset). - Strong knowledge in CMDB, Discovery, and external integrations. - Proficient in Glide, Jelly Scripting, JavaScript, HTML, XML, AJAX. - Experience with REST/SOAP integrations, web UI development, and relational databases. - Agile methodology experience is a must. - Ability to handle client discussions and provide recommendations. - ServiceNow Certified Application Developer (preferred). Important Notes : - BGV is Mandatory. - No JNTU Candidates. Location : Noida, Pune, Bangalore, Chennai, Hyderabad, Thiruvananthapuram, Coimbatore, Mysore, Bhubaneshwar, Chandigarh, Gurugram, Jaipur, Mangalore, Nagpur, Indore.

Duration : 12 Months Notice Period : Immediate Joiners Only Experience Required: 69 Years (Minimum 5+ Years Relevant in ServiceNow SecOps) Job Role: ServiceNow SecOps - Vulnerability Response SME We are looking for an experienced ServiceNow SecOps professional with deep expertise in Vulnerability Response modules to join our dynamic team. The ideal candidate must have hands-on experience with ServiceNow implementations and integrations in a SecOps environment. Key Responsibilities: - Implement and customize ServiceNow Security Operations modules, especially Vulnerability Response and Configuration Compliance - Develop catalog items, record producers, workflows, and service requests - Configure integrations with vulnerability scanning tools and external systems - Automate processes using scripting and ServiceNow Orchestration - Maintain and manipulate data between ServiceNow and other systems - Monitor application health, compliance, and usage - Perform system/integration testing and lead troubleshooting efforts - Collaborate with clients to analyze their environment and propose optimal solutions Required Skills & Experience : - 5+ years relevant experience in ServiceNow SecOps (Vulnerability Response) - Expertise in ServiceNow ITSM modules (Incident, Problem, Change, CMDB, Asset) - Strong knowledge in CMDB, Discovery, and external integrations - Proficient in Glide, Jelly Scripting, JavaScript, HTML, XML, AJAX - Experience with REST/SOAP integrations, web UI development, and relational databases - Agile methodology experience is a must - Ability to handle client discussions and provide recommendations - ServiceNow Certified Application Developer (preferred) Important Notes : - BGV is Mandatory - No JNTU Candidates Location : Noida, Pune, Bangalore, Chennai, Hyderabad, Thiruvananthapuram, Coimbatore, Mysore, Bhubaneshwar, Chandigarh, Gurugram, Jaipur, Mangalore, Nagpur, Indore

Duration : 12 Months. Notice Period : Immediate Joiners Only. Experience Required : 6-9 Years (Minimum 5+ Years Relevant in ServiceNow SecOps). Job Role : ServiceNow SecOps Vulnerability Response SME. We are looking for an experienced ServiceNow SecOps professional with deep expertise in Vulnerability Response modules to join our dynamic team. The ideal candidate must have hands-on experience with ServiceNow implementations and integrations in a SecOps environment. Key Responsibilities : - Implement and customize ServiceNow Security Operations modules, especially Vulnerability Response and Configuration Compliance. - Develop catalog items, record producers, workflows, and service requests. - Configure integrations with vulnerability scanning tools and external systems. - Automate processes using scripting and ServiceNow Orchestration. - Maintain and manipulate data between ServiceNow and other systems. - Monitor application health, compliance, and usage. - Perform system/integration testing and lead troubleshooting efforts. - Collaborate with clients to analyze their environment and propose optimal solutions. Required Skills & Experience : - 5+ years relevant experience in ServiceNow SecOps (Vulnerability Response). - Expertise in ServiceNow ITSM modules (Incident, Problem, Change, CMDB, Asset). - Strong knowledge in CMDB, Discovery, and external integrations. - Proficient in Glide, Jelly Scripting, JavaScript, HTML, XML, AJAX. - Experience with REST/SOAP integrations, web UI development, and relational databases. - Agile methodology experience is a must. - Ability to handle client discussions and provide recommendations. - ServiceNow Certified Application Developer (preferred). Important Notes : - BGV is Mandatory. - No JNTU Candidates. Location : Noida, Pune, Bangalore, Chennai, Hyderabad, Thiruvananthapuram, Coimbatore, Mysore, Bhubaneshwar, Chandigarh, Gurugram, Jaipur, Mangalore, Nagpur, Indore.