346 Servicenow Itsm Jobs

**Job Description:** As a Senior Associate at PwC, you will work as part of a team of problem solvers, assisting in solving complex business issues from strategy to execution by utilizing Data, Analytics & Insights Skills. Your responsibilities at this management level include but are not limited to: - Use feedback and reflection to develop self-awareness, personal strengths, and address development areas. - Demonstrate critical thinking and the ability to bring order to unstructured problems. - Review work and that of others for quality, accuracy, and relevance. - Adhere to SLAs, experience in incident management, change management, and problem management. - Know how and when to use tools available for a given situation and can explain the reasons for this choice. - Seek and embrace opportunities which provide exposure to different situations, environments, and perspectives. - Use straightforward communication when influencing and connecting with others. - Uphold the firm's code of ethics and business conduct. - Work in a team environment that includes client interactions, workstream management, and cross-team collaboration. - Contribute to COE activities and participate in Escalation/Risk management. **Position Requirements:** **Required Skills:** - **Primary Skill**: ServiceNow ITSM, HRSD, ITOM, ITBM, CMDB, ATF, Javascript. - **Secondary Skill**: Reporting, Selenium, Java, Cucumber, Azure DevOps, Git. **Data Analyst Requirements:** - Should have a minimum of 5 years hands-on experience on ServiceNow Applications like GRC/IRM, ITSM, ITBM. - Must have a minimum of 5 years hands-on experience on ITIL, ITSM modules. - Should demonstrate a working understanding of ServiceNow ATF, Tricentis Tosca. - Ability to understand complex business and functional requirements. - Excellent analytical skills in analyzing user, functional, and technical requirements. - Ability to derive Test Scenarios from Business Requirements. - Proficient in Test Design and writing detailed test cases based on user scenarios. - Experience in analyzing test execution results and creating appropriate test metrics. - Familiarity with the defect management process. - Understanding of ServiceNow Test Management and Agile. - Knowledge of automation testing concepts and hands-on experience with ServiceNow ATF. - Ability to enhance automation scripts to build a regression suite. - Proficient in software testing techniques and strategies. - Understanding of Mobile Testing. - Familiarity with various Test Management and Defect Management tools. - Knowledge of quality assurance and software development processes and methodologies. **Nice to Have:** - Certifications in ServiceNow (CSA, ITIL, ATF), ISTQB Certification. **Soft Skills:** - Exceptional written and verbal communication skills. - Strong problem-solving skills with attention to detail. - Ability to work autonomously and collaborate effectively within diverse teams. - Proactive mindset focused on continuous improvement in quality assurance processes. **Additional Company Details:** At PwC, the focus lies on collaborating with clients to combine technology and human capabilities, creating simple yet powerful solutions. The Managed Services platform delivers scalable solutions grounded in deep industry experience, powered by talented professionals, and leveraging the latest in technology and process advancements. The objective is to provide effective and efficient outcomes, enabling clients to accelerate their priorities, optimize operations, and achieve sustained outcomes. Within the ServiceNow platform, the team provides support for various ServiceNow products, emphasizing quick issue resolution and automated solutions. The goal is to empower clients to navigate their application portfolio effectively while cost-effectively operating and protecting their solutions, allowing clients to focus on accelerating growth dynamically, efficiently, and cost-effectively.,

Position Title Sr. D&T Analyst - ServiceNow Function/Group Digital and Technology Location Mumbai Shift Timing Regular Role Reports to D&T Manager Remote/Hybrid/in-Office Hybrid ABOUT GENERAL MILLS We make foodthe world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Hagen-Dazs, we've been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell. How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out General Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people. With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital & Technology (D&T) Innovation, Technology & Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy & Intelligence (SSI) , Global Shared Services (GSS) , Finance Shared Services (FSS) and Human Resources Shared Services (HRSS). For more details check out We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow. JOB OVERVIEW Function Overview The Digital and Technology team at General Mills stands as the largest and foremost unit, dedica ted to exploring the latest trends and innovations in technology while leading the adoption of cutting-edge technologies across the organization. Collaborating closely with global business teams, the focus is on understanding business models and identifying opportunities to leverage technology for increased efficiency and disruption. The team's expertise spans a wide range of areas, including AI/ML, Data Science, IoT, NLP, Cloud, Infrastructure, RPA and Automation, Digital Transformation, Cyber Security, Blockchain, SAP S4 HANA and Enterprise Architecture. The MillsWorks initiative embodies an agile@scale delivery model, where business and technology teams operate cohesively in pods with a unified mission to deliver value for the company. Employees working on significant technology projects are recognized as Digital Transformation change agents. The team places a strong emphasis on service partnerships and employee engagement with a commitment to advancing equity and supporting communities. In fostering an inclusive culture, the team values individuals passionate about learning and growing with technology, exemplified by the Work with Heart philosophy, emphasizing results over facetime. Those intrigued by the prospect of contributing to the digital transformation journey of a Fortune 500 company are encouraged to explore more details about the function through a provided . Purpose of the role The Sr. ServiceNow Analyst is responsible for enabling effective ITSM and HR solutions by bridging business needs with platform capabilities. This role manages and governs foundational data, ensures process alignment with enterprise standards, and provides consultative guidance to stakeholders. The Analyst leads requirements gathering, backlog prioritization, POCs, and discovery workshops to shape scalable solutions. By analyzing processes, designing workflows, and coordinating testing and adoption, the role drives automation, efficiency, and user experience improvements. Acting as a trusted advisor, the Sr. Analyst helps maximize the value of the ServiceNow platform across the enterprise. KEY ACCOUNTABILITIES . Act as a functional lead for ITSM and HRSD processes on the ServiceNow platform, ensuring solutions align with business objectives, enterprise standards, and compliance requirements. . Partner with business stakeholders, Solution Managers, and technical teams to capture requirements, refine user stories, and translate them into actionable functional specifications. . Manage and govern foundational data (Assignment Groups, Licensing, User/Role Data, Locations, Departments, Cost Centers, etc.), ensuring accuracy, consistency, and alignment with enterprise data policies. . Provide consultative guidance to business stakeholders, advising on ServiceNow best practices, solution options, and process improvement opportunities. . Analyze existing processes to identify opportunities for automation, simplification, and efficiency improvements using ServiceNow capabilities. . Collaborate with technical engineers to design and deliver solutions, providing detailed process flows, acceptance criteria, and test scenarios. . Lead and coordinate Proof of Concepts (POCs) and Discovery workshops, validating solution feasibility and shaping future enhancements. . Lead functional testing, UAT coordination, and validation of new modules, enhancements, and platform upgrades to ensure business readiness and quality outcomes. . Maintain and manage product backlogs for ITSM and HR modules, prioritizing requests based on business impact, user experience, and strategic alignment. . Provide expertise in ITSM processes (Incident, Problem, Change, Knowledge, Service Catalog) and HRSD modules (Case Management, Employee Service Center, Onboarding, and related workflows). . Develop and deliver functional documentation, training materials, and knowledge articles to support adoption, process maturity, and end-user enablement. . Support Incident and Change Management by performing impact assessments, validating fixes, and ensuring alignment with business needs. . Research, evaluate, and recommend new ServiceNow features and industry best practices to maximize platform value and improve employee experience. MINIMUM QUALIFICATIONS . 12+ years of Business Analyst . 8-10+ years of relevant experience of working as Data Engineer or similar levels . Hands on experience on cutting edge cloud data engineering services . Understanding of SAP Landscape . Data Governance Tools (Any) . Basic understanding of Cyber Security requirements . Excellent communication skills- verbal and written . Excellent analytical skills . Excellent stakeholder management skills . Expert level o Stakeholder Management o ServiceNow ITSM o ServiceNow HR . Intermediate Level o Agile Practice o Influencing Skills . Basic Level/Preferred o AI POCs PREFERRED QUALIFICATIONS . Degree in IT related education . ServiceNow Certified ServiceNow Administrator

About The Role Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Operational Technology (OT) Security Good to have skills : Platform Engineering Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Skilled and detail-oriented IT/OT Security Engineer with hands-on experience in Dispel or similar SRA tools for OT Secure Remote Access and Armis or similar tools for asset visibility and risk management across IT and Operational Technology environments. The ideal candidate will also have expertise in ServiceNow ITSM for incidents, problems, and change management processes. This role is critical for ensuring security and operational resilience across both enterprise and industrial networks, supporting continuous monitoring, risk analysis, and workflow automation. You will work closely with IT, OT, and security teams to ensure accurate asset inventory, threat detection, and efficient incident resolution. Roles and Responsibilities:-Deploy, configure, and manage the Armis platform for complete visibility of IT/OT/IoT devices. -Monitor device behavior, identify threats, and respond to anomalies in real time. -Integrate Armis with SIEM and other security tools to enhance detection and response capabilities. -Collaborate with OT/ICS teams to ensure non-intrusive visibility into critical infrastructure. -Conduct asset risk assessments and report on vulnerable or non-compliant devices. -Deploy, configure, and manage the Dispel platform for Remote Access system. -Ensure the platform is running without any issues and facilitate the access to the site people as and when required. -Utilize ServiceNow ITSM for ticket management (Incidents, Problems, Changes). -Automate workflows and ensure timely resolution and proper escalation of security incidents. -Integrate asset and threat data from Armis into ServiceNow for centralized incident management. -Support audits and compliance efforts related to IT/OT security (e.g., NIST, ISO, NERC CIP). Professional and Technical Skills: -Real-time monitoring of OT platform infrastructure, incident triage and investigation, patching, upgrades, and configuration/backup lifecycle management. -Monthly vulnerability assessments and reporting using Armis; asset enrichment, validation, and reporting in alignment with enterprise standards. -Policy and rule maintenance, alert fine-tuning based on SOC feedback, and continuous baseline updates to reflect changes across Client sites. -Support for security incident enrichment, alert prioritization, and collaboration with SOC and Client teams to suppress noise and escalate meaningful events. -Vendor engagement for RMA, feature requests, and escalated troubleshooting; coordination of platform lifecycle activities and tool enhancements. -Experience with security policy governance and compliance frameworks. -Monitor the health of OT platform infrastructure and ensure high availability. -Lead incident management and root cause investigations. -Oversee patch management and platform upgrades. -Manage configuration backups and restoration processes. -Coordinate with vendors for RMA, feature enhancements, and troubleshooting. -Generate and deliver monthly vulnerability assessment reports using Armis in the agreed format. -Track and report remediation progress and risk posture improvements. -Enrich asset metadata and validate asset inventory with client stakeholders. -Provide accurate and timely asset reports for compliance and operational use. -Maintain and update platform security policies and rules. -Fine-tune security alerts based on SOC feedback and operational insights. -Continuously fine tune and update the baseline. -Support alert enrichment by providing contextual data from Armis. -Partner with client stake holders and SOC teams to triage, tune, and respond to alerts. -Deprioritize noisy alarms and escalate meaningful security events. -Demonstrated expertise in Dispel & Armis for asset visibility, vulnerability reporting, and alert enrichment in OT environments. -Strong background in incident management, patching, configuration backup, and vendor coordination. -Ability to stay current with emerging OT threats, security technologies, and industry best practices Additional Information:- The candidate should have minimum 5 years of experience in Operational Technology (OT) Security.- This position is based at our Gurugram office.- A 15-year full time education is required. Qualification 15 years full time education

Role Overview: As a Production Change Manager/ Technology Support Analyst at Deutsche Bank, you will be at the forefront of the Corporate Bank (CB) client franchise, focusing on Cash Management, Trade Finance & Lending, Securities Services, and Trust & Agency services. Your role will involve overseeing and managing the Change Management process to ensure the effective and efficient handling of IT infrastructure and business application changes, ultimately contributing to maintaining service quality and avoiding unplanned downtime. Key Responsibilities: - Own the risk-based change assessment framework and standardize low/medium/high criteria and feedback loops. - Chair/facilitate Change Advisory Board (CAB) meetings to ensure consistent evidence, rollback/validation plans, and business window alignment. - Contribute to post-implementation reviews and systemic remediation actions. - Streamline reporting pipelines if required by setting up scheduled jobs, templates, and PPT/CSV outputs. - Partner with Application Owners, infrastructure leads, and Support teams to plan safe changes and minimize customer impact. - Develop and maintain dashboards, reporting, and statuses to ensure visibility and oversight of key deliverables. - Monitor outcomes and impacts throughout projects, recommend improvements, and drive continuous improvement and KPI across Corporate Bank change management process. Qualifications Required: - Proven experience in IT infrastructure and business application changes. - Good experience in Production Application Support and ITIL Practices is beneficial. - Strong technical background to debug changes related incidents/outages and challenge implementation, rollback, verification plans. - Keen attention to detail and analytical skills. - ServiceNow ITSM expertise (Change/Incident/Problem), report building, and data extraction. - Excellent communication and stakeholder management skills (technical and non-technical). - ITIL qualification (v3/v4) or equivalent practical mastery. - Team player with People Management experience is an advantage. Company Details: Deutsche Bank is committed to empowering its employees to excel together every day, fostering a culture of responsibility, commercial thinking, initiative, and collaboration. The organization promotes a positive, fair, and inclusive work environment, welcoming applications from all individuals. For further information about Deutsche Bank, please visit their company website: [Deutsche Bank Company Website](https://www.db.com/company/company.htm),

We have Great opportunity for ServiceNow ITSM/ITOM Developer at Bangalore location Note- There would be shift timing of APAC working hrs Starting from 3:30am to 12pm IST and 5 days WFO at Bangalore Location Location Bangalore Exp 9yrs to 12yrs Notice period Immediate – 30 days JD as given below: Primary Skills Required ServiceNow ITSM & ITOM Java & Python scripting Power Platform / Low-code platforms Key Responsibilities Ticket Management : Monitor and resolve incidents, problems, and service requests within SLA. Platform Maintenance : Perform patching, monitoring, and annual upgrades. Solution Development : Build and implement ServiceNow solutions based on business requirements. Collaboration : Work with business analysts and project managers to provide expert guidance. End-to-End Delivery : Handle full lifecycle of ServiceNow solutions including configuration, enhancement, release management. Customization : Design forms, workflows, dashboards, reports, integrations, and scripts. Continuous Improvement : Identify improvement areas and contribute to CSI initiatives. Agile & ITIL Compliance : Follow Agile methodology and ITIL processes. Testing & Documentation : Maintain testing protocols and documentation. Knowledge Sharing : Mentor junior staff and create knowledge base articles. Automation & Innovation : Drive automation initiatives using Flow Designer and collaborate on custom solutions. Reporting & Analysis : Extract data and report on KPIs like ROI, adoption rates, and automation effectiveness. Experience & Qualifications 6+ years in ServiceNow administration, development, upgrades, and implementation. Strong knowledge of: ITSM, ITOM, Discovery, Asset Management, Service Catalog Custom app development, CSM, Portal design ServiceNow Support Portal (HI Portal) Experience with Java/Python scripting and Power Platform If JD is matching to your profile kindly share details and updated resume on GAYATRI.RAJESH-GUPTA@CAPGEMINI.COM

Your Role Develop and configure ServiceNow ITSM modules (Incident, Problem, Change, Request, Knowledge, CMDB). Customize workflows, business rules, UI policies, client scripts, and integrations. Collaborate with process owners and stakeholders to gather requirements and translate them into technical solutions. Implement and maintain ServiceNow integrations with third-party tools (e.g., LDAP, SCCM, monitoring tools). Perform upgrades and patches, ensuring platform stability and performance. Create and maintain technical documentation, including design specs, test plans, and user guides. Your Profile 6 to 9 years of enterprise IT experience with advanced expertise in ServiceNow implementations, including design, configuration, and deployment of ITSM solutions. Strong technical knowledge in ServiceNow scripting and system components, including Business Rules, Script Includes, UI Actions, UI Policies, Forms, Menus, Notifications, Imports, Transforms, Web Services, and Content Management. Proven experience in developing, designing, configuring, and rolling out new application modules, workflows, and service catalog requests tailored to business needs. Hands-on proficiency in client-side and server-side JavaScript, ServiceNow APIs, and all scripted aspects of the platform, including Scheduled Jobs and automation routines. Skilled in Service Portal and Widget development, third-party tool integrations, and CMDB data integration, with a solid understanding of ITSM best practices and a track record of delivering scalable, enterprise-grade solutions. What will you love working at Capgemini Work with the latest ServiceNow tools and practices aligned with its roadmap for innovative solutions. Collaborate with cross-functional teams including architects, business analysts, and client stakeholders. Contribute to large-scale rollouts and multi-country implementations of ITSM modules. Location - Bengaluru,Chennai,Coimbatore,Gurugram,Hyderabad,Mumbai,Noida,Pune

We are seeking a highly skilled ServiceNow System Administrator to join our team. The ideal candidate will have a strong understanding of ServiceNow ITSM modules and be able to effectively manage and administer the platform. Key Responsibilities: Platform Administration: Manage user access and permissions Configure and customize ServiceNow ITSM modules (Incident, Problem, Change, Service Request, etc.) Implement and maintain workflows, business rules, and UI policies Troubleshoot and resolve system issues Monitor system performance and optimize as needed Service Catalog Management: Create, maintain, and publish service catalog items Configure approval workflows and notifications Manage service offerings and their lifecycle Reporting and Analytics: Design, develop, and maintain reports and dashboards Analyze data to identify trends and insights Generate ad-hoc reports as needed Integration: Integrate ServiceNow with other systems and applications (e.g., Active Directory, email, etc.) Configure inbound and outbound integrations Upgrade and Patch Management: Plan and execute ServiceNow upgrades and patch installations Test and validate upgrades to ensure system stability Best Practices: Adhere to ServiceNow best practices and standards Stay up-to-date with the latest ServiceNow features and functionalities Required Skills and Qualifications: 5+ years of experience in ServiceNow administration Strong understanding of ITIL processes Expertise in ServiceNow ITSM modules (Incident, Problem, Change, Service Request, etc.) Experience with ServiceNow scripting (JavaScript, Script Includes, etc.) Ability to troubleshoot and resolve technical issues Strong problem-solving and analytical skills Excellent communication and interpersonal skills Ability to work independently and as part of a team Preferred Skills: ServiceNow certifications (e.g., Certified System Administrator) Experience with ServiceNow integration with other systems Knowledge of ITIL v4 Location: Remote Mandatory Key Skills itil,system administration,itsm,active directory,patch management,cmdb,remedy developer,bmc remedy,html,css,incident management,servicenow development,change management,itil processes*,servicenow itsm*,itsm modules*,servicenow*,javascript*

Educational Requirements Bachelor Of Comp. Applications,Bachelor of Engineering,MTech,MBA,BTech,Bachelor Of Science (Tech),Master of Science (Technology) Service Line Cloud & Infrastructure Services Responsibilities Interface with key stakeholders and apply your technical proficiency across different stages of the ServiceNow Implementation Methodology including requirements elicitation, architecture definition and design, solution implementation and roll out. Evaluate multiple products for compliance across Enterprise Service Management and suggest best solution, products, architectures meeting the guiding principles of Greenfield, Cloud based, mobile first and zero customization. define, plan and develop solutions, frameworks, IPs etc. around ServiceNow and Service Management Domain. Evangelize the usage of reusable frameworks and artifacts; create knowledge /certification artifacts and evaluation criteria guide. Guide the team technically and work closely with offshore team acting as a communication medium between the client and offshore. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. Review architectural decisions, architecture solution, re-engineering architectures to meet project requirements. Ability & Experience to define at an architectural ( in consultation with Architects ) and design level of detail, technical solutions aligned with business problems. Experience designing and implementing client facing solutions leveraging involving ServiceNow. Experience of performance compliant design, sustainable solution architecture Experience implementing and integrating enterprise software applications. Analyse and Evaluate alternative solutions and recommends cost effective and efficient solutions Propose data model, design changes to processes and products, exerts significant latitude in determining objectives of an assignment. Design and develop ServiceNow data model to support process integrations Ability to understand ServiceNow lifecycle, multitask, time management skills Support and coordinate scheduling and execution of releases, product upgrades, new technology deployments. Business analysis and requirements gathering abilities. Ability to learn technology quickly through instruction and self-training Practical experience with agile methodologies/tools Additional Responsibilities: ServiceNow ITSM, ITOM, ITAM (HAM/SAM), ITBM, eBonding/ Integrations, Open-Source solutions Minimum 2 ServiceNow Certified Implementation Specialist Certifications, ITIL v3/v4 foundation certified Expert Proficiency of working with ServiceNow platform for Global Customers Design Frameworks and Methodologies; Non-Functional Requirements Architecture definition, design and development tools Scripting, COTS, TMF standards like SID, eTOM, TAM Technical and Professional Requirements: Primary skills:Technology->Infra_ToolAdministration-ITSM->ServiceNow,Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Preferred Skills: Technology->Infra_ToolAdministration-ITSM->ServiceNow Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD

Shift : UK time zone Location : Remote Start Immediate Interview rounds 3 Job Description: ServiceNow Technical Architect Experience Level: 9-15 years in ServiceNow development & solutioning Domain Expertise: ITSM, ITOM, ITAM, ServiceNow Architecture, Performance Optimization Role Overview: As a ServiceNow Technical Architect, you will be responsible for designing and implementing complex ServiceNow solutions with a strong focus on scalability, best practices, and architecture. You will lead technical design discussions, guide junior developers, and ensure adherence to ServiceNow development standards. Key Responsibilities: Architect, develop, and implement end-to-end ServiceNow solutions across ITSM, ITOM, ITAM. • Lead complex scripting, automation, and custom application development. • Define and enforce coding standards, security best practices, and governance frameworks. • Implement advanced scripting using Glide APIs, JavaScript, AngularJS, and Jelly scripting. • Design and optimize Flow Designer, Orchestration, and business process automation. • Ensure optimal instance performance, security, and compliance. • Lead integrations using IntegrationHub, REST/SOAP APIs, Service Graph Connector. • Design enterprise-wide ServiceNow architecture, including data flows and integrations. • Provide technical leadership, mentoring junior developers, and conducting code reviews. • Define best practices for CI/CD pipelines, automated testing, and instance maintenance. Required Skills & Qualifications: • 8+ years of hands-on ServiceNow experience, with expertise in ITSM, ITOM, ITAM. • Strong understanding of ServiceNow architecture, scalability, and security best practices. • Deep expertise in JavaScript, Glide APIs, Flow Designer, and Orchestration. • Experience in ServiceNow integrations, including API security, OAuth, and third-party connectors. • Experience with ServiceNow performance tuning, upgrade strategies, and DevOps pipelines. • Strong leadership, mentoring, and stakeholder communication skills. Preferred Qualifications: • ServiceNow CIS (Certified Implementation Specialist) in ITSM, ITOM, ITAM. • ServiceNow CAD (Certified Application Developer) certification is a plus. • Experience in ServiceNow CMDB health, data governance, and Service Mapping.

As a Siebel CRM GCT (Global Custom Ticketing) Consultant, you will play a crucial role in migrating Siebel ITSM / GCT to ServiceNow ITSM. Your expertise will be pivotal in independently leading this initiative and ensuring its successful implementation. You should have a strong background in working with Siebel CRM's Global Custom Ticketing (GCT) platform, enabling you to decode and reverse engineer existing configurations. Your proficiency in data mapping on ServiceNow will be essential in seamlessly transitioning the system. While experience with ServiceNow ITSM is beneficial, it is not mandatory for this role. Join us in this exciting opportunity to drive innovation and efficiency in our IT service management processes.,

Need Immediate to 15 days joiners only Total Experience : 4+ yrs Minimum two years in Servicenow ITSM & platform Minimum 3 years experience working in HRSD module. strong in scripting, and Service Catalogs Strong knowledge in following areas HR Profiles, Case management, HR Tasks, Record producers, Knowledge Management, Onboarding LIfe cycle Should have good experience in working/ Supporting on customization in HRSD module Certifications - HRSD Certified ( Mandatory ) CSA, CAD ( Good to have )

As an Associate Developer at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for: Your primary responsibilities include: Working on the end to end feature development and solving challenges faced in the implementation. Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Being eager to learn new technologies and implementing the same in feature development Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum 3+ years and 2+ years in ServiceNow Experience in ServiceNow ITSM, CMDB, GRC, HRSD, ITOMmodule with experience in implementation, configuration, updates & troubleshooting. Deep understanding and solutioning capabilities in ServiceNow Global scope and foundational data such as Location, Organization, CMDB In-depth experience and solutioning capabilities using Scoped Application Working knowledge to develop on Service Catalog. Preferred technical and professional experience Expertise in ServiceNow ITSM product Experience in develop integration using JDBC/SQL/SOAP/REST with various type of systems directly or through mid-server Should have CSA, CAD and CIS-ITSM Certifications

As an Associate Developer at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for: Your primary responsibilities include: Working on the end-to-end feature development and solving challenges faced in the implementation. Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Being eager to learn new technologies and implementing the same in feature development Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Experience in Implementation, and design ServiceNow CSM solutions Experience in CSM Application related integration use cases Excellent in client stakeholder and customers management and ServiceNow Certifications will have added advantage Deep understanding and solutioning capabilities in ServiceNow Global scope and foundational data such as Location, Organization, CMDB In-depth experience and solutioning capabilities using Scoped Application Preferred technical and professional experience Expertise in ServiceNow ITSM product Experience in develop integration using JDBC/SQL/SOAP/REST with various type of systems directly or through mid-server Should have CSA, CAD and CIS-ITSM Certifications

Your Role Develop and implement new ServiceNow applications and integrations from initiation to completion, tailored to the customer requirements Develop workflows and scripts to personalize existing ServiceNow applications and automate and improve business processes Understand detailed requirements and own your code from design, implementation, test automation, and delivery of high-quality solutions to our customers Design quality features and thinks about how the applications and solutions will evolve in the future Solving complex problems in a highly dynamic and agile environment Having a strong focus on code quality and reusability Your Profile 9 to 12 years of enterprise IT experience with advanced expertise in ServiceNow implementations, including design, configuration, and deployment of ITSM solutions. Strong technical knowledge in ServiceNow scripting and system components, including Business Rules, Script Includes, UI Actions, UI Policies, Forms, Menus, Notifications, Imports, Transforms, Web Services, and Content Management. Proven experience in developing, designing, configuring, and rolling out new application modules, workflows, and service catalog requests tailored to business needs. Hands-on proficiency in client-side and server-side JavaScript, ServiceNow APIs, and all scripted aspects of the platform, including Scheduled Jobs and automation routines. What you"ll love about working here You can shape yourcareerwith us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders. You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work. At Capgemini, you can work oncutting-edge projectsin tech and engineering with industry leaders or createsolutionsto overcome societal and environmental challenges. Location - Bengaluru,Chennai,Coimbatore,Gurugram,Hyderabad,Mumbai,Noida,Pune

Your Role Develop and configure ServiceNow ITSM modules (Incident, Problem, Change, Request, Knowledge, CMDB). Customize workflows, business rules, UI policies, client scripts, and integrations. Collaborate with process owners and stakeholders to gather requirements and translate them into technical solutions. Implement and maintain ServiceNow integrations with third-party tools (e.g., LDAP, SCCM, monitoring tools). Perform upgrades and patches, ensuring platform stability and performance. Create and maintain technical documentation, including design specs, test plans, and user guides. Your Profile 6 to 9 years of enterprise IT experience with advanced expertise in ServiceNow implementations, including design, configuration, and deployment of ITSM solutions. Strong technical knowledge in ServiceNow scripting and system components, including Business Rules, Script Includes, UI Actions, UI Policies, Forms, Menus, Notifications, Imports, Transforms, Web Services, and Content Management. Proven experience in developing, designing, configuring, and rolling out new application modules, workflows, and service catalog requests tailored to business needs. Hands-on proficiency in client-side and server-side JavaScript, ServiceNow APIs, and all scripted aspects of the platform, including Scheduled Jobs and automation routines. Skilled in Service Portal and Widget development, third-party tool integrations, and CMDB data integration, with a solid understanding of ITSM best practices and a track record of delivering scalable, enterprise-grade solutions. What will you love working at Capgemini Work with the latest ServiceNow tools and practices aligned with its roadmap for innovative solutions. Collaborate with cross-functional teamsincluding architects, business analysts, and client stakeholders. Contribute to large-scale rollouts and multi-country implementations of ITSM modules. Location - Bengaluru,Chennai,Coimbatore,Gurugram,Hyderabad,Mumbai,Noida,Pune

Your Role Develop and configure ServiceNow ITSM modules (Incident, Problem, Change, Request, Knowledge, CMDB).Customize workflows, business rules, UI policies, client scripts, and integrations.Collaborate with process owners and stakeholders to gather requirements and translate them into technical solutions.Implement and maintain ServiceNow integrations with third-party tools (e.g., LDAP, SCCM, monitoring tools).Perform upgrades and patches, ensuring platform stability and performance.Create and maintain technical documentation, including design specs, test plans, and user guides. Your Profile 12 to 15 years of enterprise IT experience with advanced expertise in ServiceNow implementations, including design, configuration, and deployment of ITSM solutions.Strong technical knowledge in ServiceNow scripting and system components, including Business Rules, Script Includes, UI Actions, UI Policies, Forms, Menus, Notifications, Imports, Transforms, Web Services, and Content Management.Proven experience in developing, designing, configuring, and rolling out new application modules, workflows, and service catalog requests tailored to business needs.Hands-on proficiency in client-side and server-side JavaScript, ServiceNow APIs, and all scripted aspects of the platform, including Scheduled Jobs and automation routines.Skilled in Service Portal and Widget development, third-party tool integrations, and CMDB data integration, with a solid understanding of ITSM best practices and a track record of delivering scalable, enterprise-grade solutions What you"ll love about working here You can shape yourcareerwith us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders.You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work.At Capgemini, you can work oncutting-edge projectsin tech and engineering with industry leaders or createsolutionsto overcome societal and environmental challenges. Location - Bengaluru,Chennai,Gurugram,Hyderabad,Mumbai,Noida,Pune

About The Role Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Operational Technology (OT) Security Good to have skills : Platform Engineering Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Skilled and detail-oriented IT/OT Security Engineer with hands-on experience in Dispel or similar SRA tools for OT Secure Remote Access and Armis or similar tools for asset visibility and risk management across IT and Operational Technology environments. The ideal candidate will also have expertise in ServiceNow ITSM for incidents, problems, and change management processes. This role is critical for ensuring security and operational resilience across both enterprise and industrial networks, supporting continuous monitoring, risk analysis, and workflow automation. You will work closely with IT, OT, and security teams to ensure accurate asset inventory, threat detection, and efficient incident resolution. Roles & Responsibilities:-Deploy, configure, and manage the Armis platform for complete visibility of IT/OT/IoT devices. -Monitor device behavior, identify threats, and respond to anomalies in real time. -Integrate Armis with SIEM and other security tools to enhance detection and response capabilities. -Collaborate with OT/ICS teams to ensure non-intrusive visibility into critical infrastructure. -Conduct asset risk assessments and report on vulnerable or non-compliant devices. -Deploy, configure, and manage the Dispel platform for Remote Access system. -Ensure the platform is running without any issues and facilitate the access to the site people as and when required. -Utilize ServiceNow ITSM for ticket management (Incidents, Problems, Changes). -Automate workflows and ensure timely resolution and proper escalation of security incidents. -Integrate asset and threat data from Armis into ServiceNow for centralized incident management. -Support audits and compliance efforts related to IT/OT security (e.g., NIST, ISO, NERC CIP). Professional & Technical Skills: -Real-time monitoring of OT platform infrastructure, incident triage and investigation, patching, upgrades, and configuration/backup lifecycle management. -Monthly vulnerability assessments and reporting using Armis; asset enrichment, validation, and reporting in alignment with enterprise standards. -Policy and rule maintenance, alert fine-tuning based on SOC feedback, and continuous baseline updates to reflect known good changes across Client sites. -Support for security incident enrichment, alert prioritization, and collaboration with SOC and Client teams to suppress noise and escalate meaningful events. -Vendor engagement for RMA, feature requests, and escalated troubleshooting; coordination of platform lifecycle activities and tool enhancements. -Experience with security policy governance and compliance frameworks. -Monitor the health of OT platform infrastructure and ensure high availability. -Lead incident management and root cause investigations. -Oversee patch management and platform upgrades. -Manage configuration backups and restoration processes. -Coordinate with vendors for RMA, feature enhancements, and troubleshooting. -Generate and deliver monthly vulnerability assessment reports using Armis in the agreed format. -Track and report remediation progress and risk posture improvements. -Enrich asset metadata and validate asset inventory with client stakeholders. -Provide accurate and timely asset reports for compliance and operational use. -Maintain and update platform security policies and rules. -Fine-tune security alerts based on SOC feedback and operational insights. -Continuously update baselines to reflect known good changes at client stake holders sites. -Support alert enrichment by providing contextual data from Armis. -Partner with client stake holders and SOC teams to triage, tune, and respond to alerts. -Deprioritize noisy alarms and escalate meaningful security events. -Demonstrated expertise in Dispel & Armis for asset visibility, vulnerability reporting, and alert enrichment in OT environments. -Strong background in incident management, patching, configuration backup, and vendor coordination. -Ability to stay current with emerging OT threats, security technologies, and industry best practices Additional Information:- The candidate should have minimum 5 years of experience in Operational Technology (OT) Security.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Software License Management Good to have skills : ServiceNow ITSM Software Asset Management (SAM) Minimum 5 year(s) of experience is required Educational Qualification : Degree in IT or Business-related discipline; Project Role :Application Support Engineer Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have Skills :Software License ManagementGood to Have Skills :ServiceNow ITSM Software Asset Management (SAM)Job Requirements :Key Responsibilities :1 Manage the delivery of multiple software license compliance reviews to agreed timeframes and budgets;2 Work with end users to assist in the data collection process enabling a smooth and efficient end to end review process that meets our client timescales;3 Drive progress of SAM engagements resolution of compliance issues4 Deliver information to Customers on best licensing practices to enhance knowledge and understanding Technical Experience :1 An understanding of scan tools used to manage software deployment SCCM, CMDB, RV Tools, Map Toolkit, etc;2 Must have Knowledge on Microsoft, Adobe from Tier 2 or Tier 3 publishers ;3 Understanding of Licensing, maintenance and support elements of agreements; and4 Fair understanding of enterprise / server estate configuration4 A technical understanding of networks, the use of licensed software and software deployment; Professional Attributes :1 Excellent communication skills verbal written; 2 Advanced analytical skills using Excel or other software tools3 Strong project management and delegation skills, meeting and enforcing deadlines Educational Qualification:Degree in IT or Business-related discipline;Additional Info :Flexible shift timing Qualification Degree in IT or Business-related discipline;

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow App Engine Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will contribute to the development of custom applications using ServiceNow. Your typical day will involve collaborating with stakeholders to gather requirements, designing and implementing solutions, and ensuring the applications meet the desired functionality and user experience. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Design and develop custom applications using ServiceNow.- Gather requirements from stakeholders and translate them into technical specifications.- Collaborate with cross-functional teams to ensure the applications meet business needs.- Perform code reviews and provide guidance to junior team members. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow Custom Application Creation.ServiceNow Software Asset Management (SAM) or ServiceNow Human Resource Service Management (HR) or ServiceNow IT Operations Management- Good To Have Skills: Experience with ServiceNow ITSM and ITOM modules.- Strong understanding of IT service management processes and best practices.- Experience in designing and implementing ServiceNow workflows and automation.- Knowledge of ServiceNow scripting languages such as JavaScript and Glide.- Familiarity with ServiceNow integration capabilities and RESTful APIs. Additional Information:- The candidate should have a minimum of 5 years of experience in ServiceNow Custom Application Creation.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Operational Technology (OT) Security Good to have skills : Network Security Operations Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Skilled and detail-oriented IT/OT Security Engineer with hands-on experience in Dispel or similar SRA tools for OT Secure Remote Access and Armis or similar tools for asset visibility and risk management across IT and Operational Technology environments. The ideal candidate will also have expertise in ServiceNow ITSM for incidents, problems, and change management processes. This role is critical for ensuring security and operational resilience across both enterprise and industrial networks, supporting continuous monitoring, risk analysis, and workflow automation. You will work closely with IT, OT, and security teams to ensure accurate asset inventory, threat detection, and efficient incident resolution. Roles & Responsibilities:-Deploy, configure, and manage the Armis platform for complete visibility of IT/OT/IoT devices. -Monitor device behavior, identify threats, and respond to anomalies in real time. -Integrate Armis with SIEM and other security tools to enhance detection and response capabilities. -Collaborate with OT/ICS teams to ensure non-intrusive visibility into critical infrastructure.-Conduct asset risk assessments and report on vulnerable or non-compliant devices. -OT Remote Access (Dispel) -Deploy, configure, and manage the Dispel platform for Remote Access system. -Ensure the platform is running without any issues and facilitate the access to the site people as and when required-Utilize ServiceNow ITSM for ticket management (Incidents, Problems, Changes). -Automate workflows and ensure timely resolution and proper escalation of security incidents.-Integrate asset and threat data from Armis into ServiceNow for centralized incident management. -Support audits and compliance efforts related to IT/OT security (e.g., NIST, ISO, NERC CIP). Professional & Technical Skills: -Real-time monitoring of OT platform infrastructure, incident triage and investigation, patching, upgrades, and configuration/backup lifecycle management. -Monthly vulnerability assessments and reporting using Armis; asset enrichment, validation, and reporting in alignment with enterprise standards. -Policy and rule maintenance, alert fine-tuning based on SOC feedback, and continuous baseline updates to reflect known good changes across Client sites. -Support for security incident enrichment, alert prioritization, and collaboration with SOC and Client teams to suppress noise and escalate meaningful events. -Vendor engagement for RMA, feature requests, and escalated troubleshooting; coordination of platform lifecycle activities and tool enhancements. -Armis (OT visibility and asset intelligence). -Monitor the health of OT platform infrastructure and ensure high availability. -Lead incident management and root cause investigations. -Oversee patch management and platform upgrades.-Manage configuration backups and restoration processes. -Coordinate with vendors for RMA, feature enhancements, and troubleshooting. -Generate and deliver monthly vulnerability assessment reports using Armis in the agreed format. -Track and report remediation progress and risk posture improvements. -Enrich asset metadata and validate asset inventory with client stakeholders.-Provide accurate and timely asset reports for compliance and operational use. -Maintain and update platform security policies and rules. -Fine-tune security alerts based on SOC feedback and operational insights. -Continuously update baselines to reflect known good changes at client stake holders sites. -Support alert enrichment by providing contextual data from Armis. -Partner with client stake holders and SOC teams to triage, tune, and respond to alerts. -Deprioritize noisy alarms and escalate meaningful security events. -Demonstrated expertise in Dispel & Armis for asset visibility, vulnerability reporting, and alert enrichment in OT environments. -Strong background in incident management, patching, configuration backup, and vendor coordination. -Ability to stay current with emerging OT threats, security technologies, and industry best practices Additional Information:- The candidate should have minimum 3 years of experience in Operational Technology (OT) Security.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education

Location : Noida, Pune, Bangalore, Chennai, Hyderabad, Thiruvananthapuram, Coimbatore, Mysore, Bhubaneshwar, Chandigarh, Gurugram, Jaipur, Mangalore, Nagpur, Indore. Duration : 12 Months. Timings : Full Time (As per company timings). Notice Period : Immediate Joiners Only. Experience Required : 6-9 Years (Minimum 5+ Years Relevant in ServiceNow SecOps). Job Role : ServiceNow SecOps Vulnerability Response SME. We are looking for an experienced ServiceNow SecOps professional with deep expertise in Vulnerability Response modules to join our dynamic team. The ideal candidate must have hands-on experience with ServiceNow implementations and integrations in a SecOps environment. Key Responsibilities : - Implement and customize ServiceNow Security Operations modules, especially Vulnerability Response and Configuration Compliance. - Develop catalog items, record producers, workflows, and service requests. - Configure integrations with vulnerability scanning tools and external systems. - Automate processes using scripting and ServiceNow Orchestration. - Maintain and manipulate data between ServiceNow and other systems. - Monitor application health, compliance, and usage. - Perform system/integration testing and lead troubleshooting efforts. - Collaborate with clients to analyze their environment and propose optimal solutions. Required Skills & Experience : - 5+ years relevant experience in ServiceNow SecOps (Vulnerability Response). - Expertise in ServiceNow ITSM modules (Incident, Problem, Change, CMDB, Asset). - Strong knowledge in CMDB, Discovery, and external integrations. - Proficient in Glide, Jelly Scripting, JavaScript, HTML, XML, AJAX. - Experience with REST/SOAP integrations, web UI development, and relational databases. - Agile methodology experience is a must. - Ability to handle client discussions and provide recommendations. - ServiceNow Certified Application Developer (preferred). Important Notes : - BGV is Mandatory. - No JNTU Candidates.

Location : Noida, Pune, Bangalore, Chennai, Hyderabad, Thiruvananthapuram, Coimbatore, Mysore, Bhubaneshwar, Chandigarh, Gurugram, Jaipur, Mangalore, Nagpur, Indore Duration : 12 Months Timings : Full Time (As per company timings) Notice Period : Immediate Joiners Only Experience Required: 6-9 Years (Minimum 5+ Years Relevant in ServiceNow SecOps) Job Role: ServiceNow SecOps - Vulnerability Response SME We are looking for an experienced ServiceNow SecOps professional with deep expertise in Vulnerability Response modules to join our dynamic team. The ideal candidate must have hands-on experience with ServiceNow implementations and integrations in a SecOps environment. Key Responsibilities: - Implement and customize ServiceNow Security Operations modules, especially Vulnerability Response and Configuration Compliance - Develop catalog items, record producers, workflows, and service requests - Configure integrations with vulnerability scanning tools and external systems - Automate processes using scripting and ServiceNow Orchestration - Maintain and manipulate data between ServiceNow and other systems - Monitor application health, compliance, and usage - Perform system/integration testing and lead troubleshooting efforts - Collaborate with clients to analyze their environment and propose optimal solutions Required Skills & Experience : - 5+ years relevant experience in ServiceNow SecOps (Vulnerability Response) - Expertise in ServiceNow ITSM modules (Incident, Problem, Change, CMDB, Asset) - Strong knowledge in CMDB, Discovery, and external integrations - Proficient in Glide, Jelly Scripting, JavaScript, HTML, XML, AJAX - Experience with REST/SOAP integrations, web UI development, and relational databases - Agile methodology experience is a must - Ability to handle client discussions and provide recommendations - ServiceNow Certified Application Developer (preferred) Important Notes : - BGV is Mandatory - No JNTU Candidates

Location : Noida, Pune, Bangalore, Chennai, Hyderabad, Thiruvananthapuram, Coimbatore, Mysore, Bhubaneshwar, Chandigarh, Gurugram, Jaipur, Mangalore, Nagpur, Indore. Duration : 12 Months. Timings : Full Time (As per company timings). Notice Period : Immediate Joiners Only. Experience Required : 6-9 Years (Minimum 5+ Years Relevant in ServiceNow SecOps). Job Role : ServiceNow SecOps Vulnerability Response SME. We are looking for an experienced ServiceNow SecOps professional with deep expertise in Vulnerability Response modules to join our dynamic team. The ideal candidate must have hands-on experience with ServiceNow implementations and integrations in a SecOps environment. Key Responsibilities : - Implement and customize ServiceNow Security Operations modules, especially Vulnerability Response and Configuration Compliance. - Develop catalog items, record producers, workflows, and service requests. - Configure integrations with vulnerability scanning tools and external systems. - Automate processes using scripting and ServiceNow Orchestration. - Maintain and manipulate data between ServiceNow and other systems. - Monitor application health, compliance, and usage. - Perform system/integration testing and lead troubleshooting efforts. - Collaborate with clients to analyze their environment and propose optimal solutions. Required Skills & Experience : - 5+ years relevant experience in ServiceNow SecOps (Vulnerability Response). - Expertise in ServiceNow ITSM modules (Incident, Problem, Change, CMDB, Asset). - Strong knowledge in CMDB, Discovery, and external integrations. - Proficient in Glide, Jelly Scripting, JavaScript, HTML, XML, AJAX. - Experience with REST/SOAP integrations, web UI development, and relational databases. - Agile methodology experience is a must. - Ability to handle client discussions and provide recommendations. - ServiceNow Certified Application Developer (preferred). Important Notes : - BGV is Mandatory. - No JNTU Candidates.

Duration : 12 Months Timings : Full Time (As per company timings) Notice Period : Immediate Joiners Only Experience Required: 6-9 Years (Minimum 5+ Years Relevant in ServiceNow SecOps) Job Role: ServiceNow SecOps - Vulnerability Response SME We are looking for an experienced ServiceNow SecOps professional with deep expertise in Vulnerability Response modules to join our dynamic team. The ideal candidate must have hands-on experience with ServiceNow implementations and integrations in a SecOps environment. Key Responsibilities: - Implement and customize ServiceNow Security Operations modules, especially Vulnerability Response and Configuration Compliance - Develop catalog items, record producers, workflows, and service requests - Configure integrations with vulnerability scanning tools and external systems - Automate processes using scripting and ServiceNow Orchestration - Maintain and manipulate data between ServiceNow and other systems - Monitor application health, compliance, and usage - Perform system/integration testing and lead troubleshooting efforts - Collaborate with clients to analyze their environment and propose optimal solutions Required Skills & Experience : - 5+ years relevant experience in ServiceNow SecOps (Vulnerability Response) - Expertise in ServiceNow ITSM modules (Incident, Problem, Change, CMDB, Asset) - Strong knowledge in CMDB, Discovery, and external integrations - Proficient in Glide, Jelly Scripting, JavaScript, HTML, XML, AJAX - Experience with REST/SOAP integrations, web UI development, and relational databases - Agile methodology experience is a must - Ability to handle client discussions and provide recommendations - ServiceNow Certified Application Developer (preferred) Important Notes : - BGV is Mandatory - No JNTU Candidates

Duration : 12 Months. Timings : Full Time (As per company timings). Notice Period : Immediate Joiners Only. Experience Required : 6-9 Years (Minimum 5+ Years Relevant in ServiceNow SecOps). Job Role : ServiceNow SecOps Vulnerability Response SME. We are looking for an experienced ServiceNow SecOps professional with deep expertise in Vulnerability Response modules to join our dynamic team. The ideal candidate must have hands-on experience with ServiceNow implementations and integrations in a SecOps environment. Key Responsibilities : - Implement and customize ServiceNow Security Operations modules, especially Vulnerability Response and Configuration Compliance. - Develop catalog items, record producers, workflows, and service requests. - Configure integrations with vulnerability scanning tools and external systems. - Automate processes using scripting and ServiceNow Orchestration. - Maintain and manipulate data between ServiceNow and other systems. - Monitor application health, compliance, and usage. - Perform system/integration testing and lead troubleshooting efforts. - Collaborate with clients to analyze their environment and propose optimal solutions. Required Skills & Experience : - 5+ years relevant experience in ServiceNow SecOps (Vulnerability Response). - Expertise in ServiceNow ITSM modules (Incident, Problem, Change, CMDB, Asset). - Strong knowledge in CMDB, Discovery, and external integrations. - Proficient in Glide, Jelly Scripting, JavaScript, HTML, XML, AJAX. - Experience with REST/SOAP integrations, web UI development, and relational databases. - Agile methodology experience is a must. - Ability to handle client discussions and provide recommendations. - ServiceNow Certified Application Developer (preferred). Important Notes : - BGV is Mandatory. - No JNTU Candidates.