39 Servicenow Cmdb Jobs - Page 2

We are seeking an experienced IT Asset Management (ITAM) Specialist to manage and optimize the lifecycle of IT assets across the organization. The ideal candidate will be responsible for maintaining accurate asset records, ensuring compliance with licensing agreements, and implementing ITAM best practices to support cost control, risk mitigation, and operational efficiency. Key Responsibilities: Maintain the IT Asset Inventory (hardware and software) across the asset lifecycle from procurement to disposal. Monitor and manage software licenses , usage, compliance, and renewals in line with vendor agreements. Work with procurement and finance teams to support asset procurement , cost tracking, and budgeting. Implement and enforce ITAM policies , standards, and governance processes. Reconcile inventory records with physical audits and correct data discrepancies. Ensure data accuracy and asset tracking using ITAM tools and CMDB (Configuration Management Database). Support audits by preparing reports and documentation related to assets and software licensing. Manage relationships with vendors and internal stakeholders to track SLAs, warranties, and support contracts. Collaborate with IT service management teams to support onboarding, upgrades, and decommissioning processes. Provide regular reporting on asset status, compliance risks, and optimization opportunities. Required Skills & Qualifications: 4 to 5 years of hands-on experience in IT Asset Management or a related IT operations role. Strong knowledge of IT hardware (desktops, laptops, servers, networking devices) and software asset management. Experience with ITAM tools such as ServiceNow , Flexera , Ivanti , Snow Software , or similar. Familiarity with software licensing models (e.g., Microsoft, Oracle, Adobe). Understanding of ITIL framework , especially in relation to Asset and Configuration Management. Proficient in data analysis and reporting using Excel, Power BI, or other BI tools. Strong attention to detail and excellent organizational skills. Excellent communication and collaboration skills. Preferred Skills: ITIL Foundation certification. Experience with ServiceNow CMDB or SAM Pro modules. Knowledge of ISO/IEC 19770 (ITAM standards). Understanding of cloud asset management (e.g., SaaS, IaaS subscriptions).

Job Role: ServiceNow CMDB Consultant Job Location: Remote --candidate must visit the Hyderabad client once or twice a month. Key Responsibilities : Design, implement, and maintain a comprehensive ServiceNow CMDB ensuring data accuracy, completeness, and compliance. Define CI class structures, data models, and relationships. Configure and optimize ServiceNow Discovery and Service Mapping to enhance CI population and visibility. Troubleshoot discovery challenges and enhance coverage and accuracy. Integrate CMDB with external systems using APIs, MID Servers, and ETL tools. Monitor CMDB health via dashboards, audits, and reports. Define and enforce CMDB governance processes and compliance. Align with ITIL best practices and work closely with Incident, Problem, Change, and Asset Management teams. Provide mentorship to junior developers and technical guidance within the team. Maintain documentation and present CMDB compliance/health metrics to stakeholders. Required Skills & Qualifications : 510 years of hands-on experience with ServiceNow CMDB , Discovery , and Service Mapping . Strong knowledge of infrastructure components (servers, networks, cloud, applications). Expertise in JavaScript , Glide scripting , data modeling, and custom integrations. Hands-on experience with MID Servers , REST/SOAP APIs , and data integration tools. Solid understanding of ITIL v3/v4 framework, particularly Configuration Management. Excellent communication, troubleshooting, and stakeholder interaction skills. Preferred Certifications : ServiceNow Certified System Administrator (CSA) ServiceNow Discovery and/or CMDB Specialist Certification

Hello, I hope you are doing well! We have great opportunity for Servicenow CMDB Developer. Exp - 3 yrs to 12yrs Notice period - Immediate - 30 days Location - PAN India Mandatory skillset - Design and develop CMDB data models, CI classes, and relationships in ServiceNow. Implement and maintain Discovery and Service Mapping to populate and update the CMDB. Integrate external data sources with the CMDB using APIs, MID Servers, and ETL tools. Ensure data integrity, normalization, and compliance with CMDB governance policies. Collaborate with stakeholders to define CI requirements and support ITSM, ITOM, and other ServiceNow modules. Develop and maintain CMDB health dashboards, audits, and reconciliation processes. Troubleshoot and resolve CMDB-related issues, including data quality and performance. Document CMDB architecture, processes, and procedures. Stay current with ServiceNow platform updates and CMDB best practices. Required Qualifications: Bachelors degree in Computer Science, Information Systems, or a related field. 3+ years of hands-on experience with ServiceNow CMDB development and administration. Strong understanding of CMDB data models, CI classes, and relationships. Experience with ServiceNow Discovery, Service Mapping, and MID Server configuration. Proficiency in scripting (JavaScript, Glide) and ServiceNow APIs. Familiarity with ITIL and Configuration Management processes. Strong analytical and problem-solving skills. Excellent communication and documentation abilities. Preferred Qualifications: ServiceNow Certified System Administrator (CSA). ServiceNow Certified Implementation Specialist – CMDB or Discovery. Experience with third-party integration tools (e.g., SCCM, SolarWinds, Qualys). Knowledge of ITOM, ITSM, and Asset Management modules. Experience in Agile/Scrum environments. If JD is matching to your profile kindly share below details and updated resume on GAYATRI.RAJESH-GUPTA@CAPGEMINI.COM Total Exp Relevant Exp Notice Period – Current CTC – Expected CTC – Current Company - Having all previous companies documents Offer Letter/Reliving letter/PF/Experience letter – Y/N Available for interview on 12th July pls mention time - Ok with 24*7 Rotational shifts – Y/N PAN Number - Thanks & Regards, Gayatri Gupta GAYATRI.RAJESH-GUPTA@CAPGEMINI.COM

Looking for expert in any ONE of the following skills ServiceNow Architect ServiceNow Lead ServiceNow CMDB ServiceNow HRSD ServiceNow ITSM ServiceNow Service Portfolio Management ServiceNow CSM ServiceNow Developer ServiceNow BPM ServiceNow ITOM

Shit Timings: 1:30 PM to 10:30 PM Experience: 10+ yrs About Us (Ensono) Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize todays systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 3500+ associates globally and is headquartered in greater Chicago. We care about your success, offering comprehensive strategic and managed services for mission-critical applications. Our Advisory and Consulting services can help upfront with an application strategy or find the right places for your applications whether its public, multi or hybrid cloud, or mainframe. And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you dont feel stuck in place. With cross-platform certifications and decades of experience, our technology experts have become an extension of your team so youre continuously innovating doing more with less while remaining secure. And thats just the beginning. Job Description The Expert ITSM CMDB is responsible for maintaining CMDB and should actively involved in day-to-day update of the Configuration Items in CMDB. Also, will be part of the Global Operational Readiness team and actively engage and involve in the onboarding of new services and collaborating with stakeholders. Job Functions Responsible for addition, update, and maintenance of the Configuration Item (CI) types, CI attributes, and CI relationships in the CMDB Defines and documents the processes and procedures for creating and maintaining CIs and CI data Responsible for the execution and continuous improvement of the IT Configuration Mgt. framework including governance and control, standards, processes, procedures, policies, and communications. Works with CI Data Owners and other stakeholders to ensure the quality of the CMDB data is maintained and all CIs are up to date. Manages the continuous improvement of automation and maintenance of non-discoverable CI attributes. Defines, implements, and improves CI data governance processes as needed. Ensures the CI data is managed using the approved processes. Experience with the ServiceNow CMDB and how it supports other ITSM processes (e.g.: Incident, Problem, Change, and Asset Mgt.) Experience defining and documenting governance processes and procedures and ensuring that the processes are followed Manages the design, development, and implementation of process and / or CMDB enhancements. Power BI experience and reporting Team handling Skills Required/Desired Able to influence and convince their peers to support and comply with the Configuration Management process. Tool exposure other than SNOW Willingness to learn new skills. A team player, able to work well with others. Ability to work in a complex, fast paced, multi-client environment. Self-starter who takes the initiative to accomplish goals and objectives Excellent verbal and written communication skills ITIL v3 Foundation Level Certification or later

Shift Timings: 1:30 PM to 10:30 PM IST About Us (Ensono) Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today’s systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 3500+ associates globally and is headquartered in greater Chicago. We care about your success, offering comprehensive strategic and managed services for mission-critical applications. Our Advisory and Consulting services can help upfront with an application strategy or find the right places for your applications – whether it’s public, multi or hybrid cloud, or mainframe. And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you don’t feel stuck in place. With cross-platform certifications and decades of experience, our technology experts have become an extension of your team so you’re continuously innovating – doing more with less while remaining secure. And that’s just the beginning. Job Description The Senior ITSM CMDB is responsible for maintaining CMDB and should actively involved in day-to-day update of the Configuration Items in CMDB. Also, will be part of the Global Operational Readiness team and actively engage and involve in the onboarding of new services and collaborating with stakeholders. Job Functions Responsible for addition, update, and maintenance of the Configuration Item (CI) types, CI attributes, and CI relationships in the CMDB Defines and documents the processes and procedures for creating and maintaining CIs and CI data Responsible for the execution and continuous improvement of the IT Configuration Mgt. framework including governance and control, standards, processes, procedures, policies, and communications. Works with CI Data Owners and other stakeholders to ensure the quality of the CMDB data is maintained and all CIs are up to date. Manages the continuous improvement of automation and maintenance of non-discoverable CI attributes. Defines, implements, and improves CI data governance processes as needed. Ensures the CI data is managed using the approved processes. Experience with the ServiceNow CMDB and how it supports other ITSM processes (e.g.: Incident, Problem, Change, and Asset Mgt.) Experience defining and documenting governance processes and procedures and ensuring that the processes are followed Manages the design, development, and implementation of process and / or CMDB enhancements. Power BI experience and reporting Team handling Skills Required/Desired Able to influence and convince their peers to support and comply with the Configuration Management process. Tool exposure other than SNOW Willingness to learn new skills. A team player, able to work well with others. Ability to work in a complex, fast paced, multi-client environment. Self-starter who takes the initiative to accomplish goals and objectives Excellent verbal and written communication skills ITIL v3 Foundation Level Certification or later

Hello, I hope you are doing well! We have great opportunity for Servicenow CMDB Developer. Exp - 6 yrs to 12yrs Notice period - Immediate - 30 days Location - PAN India Mandatory skillset - Key Accountabilities We are seeking a skilled ServiceNow CMDB Developer to join our IT Service Management team. The ideal candidate will be responsible for designing, implementing, and maintaining the Configuration Management Database (CMDB) within the ServiceNow platform, ensuring data accuracy, integrity, and alignment with ITIL best practices. Key Responsibilities: Design and implement CMDB data models, CI classes, and relationships. Develop and maintain Discovery patterns and probes to populate the CMDB. Integrate CMDB with external systems and monitoring tools. Ensure data quality, reconciliation, and normalization within the CMDB. Collaborate with ITSM, ITOM, and infrastructure teams to align CMDB with business needs. Create and maintain technical documentation, workflows, and data dictionaries. Implement Service Mapping and support impact analysis and dependency views. Perform audits and health checks to ensure CMDB accuracy and compliance. Required Skills & Experience: 5+ years of hands-on experience with ServiceNow CMDB and Discovery . Strong understanding of ITIL Configuration Management processes. Experience with Service Mapping , Event Management , and Orchestration is a plus. Proficiency in JavaScript , REST/SOAP APIs , and ServiceNow scripting . Familiarity with infrastructure components (servers, networks, cloud, etc.). ServiceNow certifications (e.g., CSA, CIS-Discovery, CIS-CMDB) preferred. If JD is matching to your profile kindly share below details and updated resume on GAYATRI.RAJESH-GUPTA@CAPGEMINI.COM Total Exp Relevant Exp – Notice Period – Current CTC – Expected CTC – Current Company - Having all previous companies documents Offer Letter/Reliving letter/PF/Experience letter – Y/N Available for interview on 12th July pls mention time - Ok with 24*7 Rotational shifts – Y/N PAN Number - Thanks & Regards, Gayatri Gupta GAYATRI.RAJESH-GUPTA@CAPGEMINI.COM

Candidates must have experience in any ONE of the following ServiceNow CMDB ServiceNow HRSD ServiceNow ITSM ServiceNow Service Portfolio Management ServiceNow CSM ServiceNow Developer/Admin ServiceNow Architect ServiceNow BPM ServiceNow ITOM

Working with project teams to advise clients on enterprise-wide data integrations Creating ways to better assess analytics, better supporting business decision making Work as a team member with client personnel and other IBM teams to identify functional requirements and subsequently working with or in some instances leading others in the identification, justification, and design of the client's solution. Participate in a wide range of design activities, from requirements analysis through systems, application and/or process design specification and implementation. Gain knowledge across multiple platforms, processes, or architectures Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Lead development of ServiceNow Service Mapping Lead development of ServiceNow CMDB work products and deliverables. Execute unit testing of the features that are build Conduct peer-review of fellow developer development outcome. Provide technical and situation leadership to fellow developers Preferred technical and professional experience Support the build of wholistic and fully integrated HR features. Develop service catalog work products and deliverables native virtual agent, MS Dynamic translation for languages CSA , CAD , minimum 2 CIS certifications

JD for ServiceNow ITOM Admin We are looking for a ServiceNow ITOM expert with a strong background in CMDB, CSDM, Discovery, and Service Mapping. Heres a summary of the key responsibilities and qualifications for this role: What you'll be doing: ServiceNow ITOM Administration : Work as part of the ITOM admin team, developing custom software solutions. Consulting Services : Install, configure, and integrate ServiceNow ITOM products. Data Solutions : Design solutions for data import/export between ServiceNow and other systems. Platform Management : Manage application and platform upgrades, including impact assessments and remediation plans. User Support : Resolve escalated issues/defects within ServiceNow. Documentation : Prepare technical documentation as required. Knowledge Enhancement : Enhance customer knowledge in IT Operations Management using the ITIL v4 framework. What we are looking for: Experience : 3+ years with ServiceNow ITOM products. Platform Knowledge : Deep understanding of ServiceNow Platform, CSDM, CMDB, Discovery, and Service Mapping. Hands-On Skills : Strong experience in troubleshooting and configuring ServiceNow Discovery, Service Mapping, CMDB, and Event Management. Development Skills : Experience in scripting, customizing, and developing the ServiceNow platform, including automation using Flow Designer. Problem-Solving : Ability to troubleshoot platform issues, perform root cause analysis, and recommend corrective actions. Project Experience : Experience with multiple ServiceNow Discovery and Service Mapping projects involving various enterprise and open-source technologies. Preferred Qualifications: Certifications : Accreditations in ServiceNow System Administrator and ITOM products like Discovery and Service Mapping. Personal Attributes: Collaborative : Enjoys working in agile, creative environments. Ambitious : Works independently towards goals with a creative approach. Intuitive : Manages change effectively with strong time management skills. Interpersonal Skills : Contributes to team efforts and maintains up-to-date technical knowledge.

Experience: 7/8+ years Mandatory: Discovery CIS certification and CMDB micro-certification Computer Science or equivalent degree Strong development experience in ServiceNow (minimum 5 years in ServiceNow) Good communication skills Strong Experience in ServiceNow ITSM, CSM (Customer Service Management) implementations Hands on experience with ServiceNow configurations Hands on experience with script based ServiceNow components such as business rules, script includes, client scripts, UI pages etc . Hands on experience with ServiceNow Workflows and customisations Hands on experience ServiceNow UI Builder, Flow designer Knowledge of ServiceNow development best practices. Knowledge of ServiceNow platform administration. Knowledge and experience on service portal with experience coding in Scripts, Angular is a big advantage. Experience with integrations to other systems using the MID server and direct/Scripted web services. ITOM experience is added advantage with ServiceNow CMDB, Asset Management, OMT experience (anyone of these or more) Architectural and hands-on Integrations experience with other Enterprise applications. Knowledge and experience with JavaScript, PowerShell, JSON, REST and SOAP. Desired ServiceNow Trainings/Certifications: ServiceNow System Administration, CSM, ITSM etc.

Job Profile: Should possess understanding of IT infrastructure services (Data Center, End User Computing, Public cloud services such as Azure, AWS etc.) for managing CMDB. Basic awareness of Operational Technology (OT) infrastructure desirable. Should possess understanding of ServiceNow CMDB and related functionality such as Identification/Reconciliation, Common Services Data Model (CSDM), CI Class Manager, CMDB data exchange and update procedures, Application lifecycle management, Multisource CMDB Familiarity with ServiceNow CMDB integration methods (i.e., ServiceNow Service Graph Connector, ServiceNow API etc.), MID servers ServiceNow CMDB micro-certification (Configure the CMDB, CMDB Health) required. Demonstrated understanding of ITIL 3 or ITIL 4 fundamentals Awareness on Agile/Scrum methodologies and working on User stories in JIRA or ServiceNow desirable. Understanding on ServiceNow ITOM - Service Mapping, Discovery applications and related certifications CIS- Service Mapping or CIS-Discovery desirable. Awareness of IT / ITSM processes and workflows in pharmaceutical domain desirable Good communication skills (both written and verbal) to connect and work effectively with diverse IT teams and business stakeholders. Candidates Profile: Hands on in on implementing CMDB capabilities and awareness on Service Mapping / Discovery is needed. BE/MCA/BCA with 4 to 6 years of IT experience and possesses advanced degree / diploma / certificate in a technical discipline. Ready for contract role to work in Hybrid model at Pune Can join within 15 days

Key Responsibilities Technical Lead in implementing ServiceNow HAM Pro and SAM Pro modules along with CMDB, Discovery, Integrations, Model Management, lifecycle processes, normalization, workspace enablement, etc. Leading a team of other ServiceNow developers/administrators, guiding and mentoring junior team members, and developing solutions across the full suite of ServiceNow offerings: IT Asset Management (HAM Pro, SAM Pro), IT Service Management (ITSM Pro), IT Operations Management (ITOM Pro & CMDB), Planning, and implementing solutions for new features, capabilities, and system integrations with ServiceNow to address key user and/or system requirements. Following leading/best practices for configuring, enhancing, and maintaining ServiceNow platform implementations across multiple ServiceNow modules including IT Asset Management (HAM Pro, SAM Pro), IT Service Management (ITSM Pro), IT Operations Management (ITOM Pro & CMDB), Developing solutions across the ServiceNow platform to utilize automation and integration capabilities of ServiceNow, focused on leveraging business services using out of the box capabilities. Participate or Lead weekly meetings with clients to discuss their needs and ensure current work assigned to team is progressing Present, educate and persuade clients on best practices as it pertains to their ServiceNow environment Coordinate with Subject Matter Experts for requests from clients when needed Develop and execute ServiceNow roadmaps as defined and approved by the platform owner. Document development, configuration and technical details & prepare training material Required Experience / Skills ServiceNow CIS-HAM Certification ServiceNow CIS-SAM Certification ServiceNow CSA Certification ServiceNow CMDB MicroCerts JavaScript - 4+ Years Additional Preferred Skills Use of ServiceNow HAM Pro and/or SAM Pro in day to day roles Additional ServiceNow Certifications Flow designer Business rules Script includes GlideRecord and how to build efficient queries Client scripting vs Server side AJAX GlideRecord and how to build efficient queries Previous experience with MS SCCM/Intune Previous experience with JAMF Previous experience with Tanium ITIL V3 or V4 Foundations Certification Strong understanding of ITSM Strong Understanding of Hardware Asset Management processes Strong Understanding of Software Asset Management Processes Strong Understanding of Procurement processes and how they create/update assets Previous experience with ServiceNow CMDB Previous experience with ServiceNow CSDM IAITAM CAMP, CHAMP, or CSAM certification Agile Scrum and/or Kanban experience.

ServiceNow MID Server Support Specialist Company: NexusNow.ai Location: PAN India (Remote | Hybrid) Job Type: Full-time | Immediate Joiners Preferred About NexusNow.ai NexusNow.ai is a fast-growing ServiceNow consulting and implementation partner driving enterprise digital transformation through intelligent automation and platform-led innovation. Our mission is to create impact at scale and were seeking top ServiceNow talent to join us on that journey. Role Overview We are hiring a ServiceNow MID Server Support Specialist who will be responsible for managing, maintaining, and optimizing MID Servers across complex, enterprise-scale ServiceNow environments. You will play a critical role in ensuring seamless and secure integrations between ServiceNow and external systems like LDAP, SCCM, and cloud platforms. Key Responsibilities MID Server Management Deploy, configure, and maintain MID Servers across multiple enterprise environments (AT&T or similar scale). Monitor MID Server health, availability, and performance using native and custom tools. Troubleshoot failures related to connectivity, authentication, certificates, and firewalls. Integration Support Facilitate integrations with systems such as LDAP, SCCM, Orchestration, Discovery , and third-party APIs . Collaborate with development and platform teams to configure MID Servers for optimal integration performance. Ensure secure and efficient data flow across internal and external systems. Security & Compliance Implement best practices for MID Server hardening, certificate management, and encryption. Conduct periodic audits to ensure alignment with enterprise-grade security policies (ASPS or similar). Monitoring & Optimization Leverage Performance Analytics , logs, and clustering strategies to optimize MID Server usage. Proactively identify bottlenecks and implement enhancements for better scalability. Incident & Change Management Resolve MID Server-related incidents within defined SLAs. Coordinate upgrades, patches, and release planning to minimize disruption to ongoing operations. Required Qualifications Strong hands-on experience managing ServiceNow MID Servers in large environments ServiceNow Certified System Administrator (CSA) Proficient with ServiceNow Discovery , Orchestration , and Integration Hub Experience with LDAP, SCCM, REST/SOAP, and other enterprise systems Good understanding of Windows/Linux , networking protocols , and firewall/proxy configurations Experience with scripting in PowerShell , Python , or Shell Familiarity with ITIL processes (Incident, Change, Problem Management) Strong analytical and troubleshooting skills with the ability to work independently Preferred Qualifications 3+ years of hands-on ServiceNow Administration experience Exposure to multi-instance , multi-tenant ServiceNow environments Familiarity with cloud environments like AWS , Azure , and related integrations Experience in managing integrations in highly regulated, secure enterprise networks Why Work With Us? Work on high-impact, enterprise-scale ServiceNow programs Upskilling & certifications support Exposure to cutting-edge integrations and automation use cases A collaborative and innovation-driven culture Interested? Lets Connect! careers@nexusnow.ai | www.nexusnow.ai Apply today and be part of the ServiceNow revolution!