ServiceNow BCM Developer / Implementation Consultant

3 - 8 years

17 - 25 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role & Responsibilities:

  • Lead full lifecycle implementation of the ServiceNow BCM module (requirements gathering deployment post-go-live support).
  • Conduct workshops, perform Business Impact Analyses (BIAs), and gather business, functional, and technical requirements.
  • Configure and customize BCM module (forms, workflows, business rules, UI policies, automated reporting).
  • Integrate BCM with other ServiceNow modules (ITSM, CMDB, ITOM) and third-party systems via APIs/web services.
  • Develop & execute UAT, integration, and regression test cases.
  • Create system documentation, process flows, training materials, and conduct workshops.

Preferred Candidate Profile:

  • 3+ years of ServiceNow development & implementation experience, with 2+ years on GRC/IRM suite (BCM module preferred).
  • Strong knowledge of ServiceNow core platform, CMDB architecture, and JavaScript scripting (client & server side).
  • Solid understanding of business continuity, disaster recovery, BIAs, RTOs, RPOs, and crisis management.
  • Certifications:

    Required:

    ServiceNow CSA;

    Desired:

    ServiceNow GRC BCM Implementer, CBCP.

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