Servicenow ITOM Developer/Lead

6 - 15 years

0 Lacs

Posted:4 days ago| Platform: Shine logo

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On-site

Job Type

Full Time

Job Description

As an experienced ServiceNow CMDB Developer/Lead, your role will involve deep expertise in CMDB design, discovery, integrations, and governance to ensure CMDB data integrity and support core ITSM / ITOM processes across the enterprise. Key Responsibilities: - Implement and manage ServiceNow CMDB with Discovery & Service Mapping - Maintain data accuracy, class design, and CI relationships - Integrate CMDB with monitoring, asset, and external systems via APIs / MID Server - Perform data audits, health checks, and reconciliation - Define and enforce CMDB governance & data quality standards - Collaborate with ITSM, ITOM, and Asset teams for process alignment Qualifications Required: - 6+ years of hands-on ServiceNow CMDB experience - Strong knowledge of Discovery, Service Mapping, CSDM, and ITIL processes - Scripting expertise in JavaScript & Glide API - Experience integrating CMDB with external systems (REST / SOAP / IntegrationHub) - ServiceNow CSA certification required; CSDM or CMDB specialist preferred If you are passionate about CMDB excellence & data integrity, this role as a ServiceNow CMDB Developer/Lead in Bengaluru (Hybrid) with 5-15 years of experience and immediate joiners is an exciting opportunity for you.,

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