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5.0 - 9.0 years
0 Lacs
haryana
On-site
You are looking for experienced ServiceNow ITOM Developers and Architects to join your team. The ideal candidates will have expertise in Discovery, Service Mapping, and CMDB design, along with a passion for scalable, reliable, and high-impact ITOM solutions. As an Architect, you will lead end-to-end ITOM solution architecture, define ITOM roadmap, best practices, data governance models, and design scalable CMDB models aligned with ITIL and business needs. You will collaborate with stakeholders, provide guidance to development teams, and conduct design reviews and health assessments. As a Developer, you will implement and maintain ServiceNow ITOM modules, develop patterns and sensors for automated discovery, customize and enhance ServiceNow ITOM applications using JavaScript, integrate third-party tools with ServiceNow, maintain CMDB data quality, and develop technical documentation. Required skills and qualifications include 5+ years of ServiceNow experience with a focus on ITOM, hands-on experience in Discovery and Service Mapping, understanding of CMDB, CI classes, CI relationships, proficiency in JavaScript, REST/SOAP integrations, and ServiceNow scripting, deep understanding of IT infrastructure, experience with MID Server deployment, and good communication and collaboration skills. Preferred certifications include ServiceNow Certified Implementation Specialist - ITOM, ServiceNow Certified System Administrator, and ITIL Foundation Certification.,
Posted 1 week ago
4.0 - 8.0 years
0 Lacs
ahmedabad, gujarat
On-site
You should have a total of 5+ years of experience with at least 4 years of relevant experience. The shift for this position is general. Your main responsibility will be leading end-to-end ServiceNow ITOM implementations, which includes CMDB design, Discovery configuration, and Service Mapping. You should have hands-on experience with the ServiceNow ITOM suite and a strong knowledge of MID Server deployment, configuration, and troubleshooting. Expertise in CI identification, classification, and relationship mapping is essential. Additionally, you will need experience with scripting and automation within ServiceNow for CMDB data management. A solid understanding of network, server (Windows/Linux), storage, networking, and virtualization technologies relevant to discovery processes is required. You will be responsible for troubleshooting and resolving discovery and service map issues in collaboration with vendors and technical SMEs. Monitoring CMDB health, deduplicating CI data, and implementing data transformation scripts to maintain data accuracy and integrity are also part of the role. Developing and maintaining service maps for infrastructure applications by capturing application blueprints and app-to-app dependencies is crucial. Producing and maintaining comprehensive technical and process documentation, as well as conducting training sessions for business and technical stakeholders, will be part of your responsibilities. Furthermore, driving continuous improvement initiatives to optimize ITOM processes and ensure CMDB data standards with a KPI greater than 99% is expected from you.,
Posted 1 week ago
5.0 - 10.0 years
15 - 30 Lacs
Kolkata, Hyderabad, Pune
Work from Office
Design, develop, and implement solutions within specific ServiceNow modules (ITSM, ITOM, HRSD, CSM, GRC, SecOps, SPM). Configure workflows, develop integrations, create custom apps. Collaborate with stakeholders to optimize module performance. Required Candidate profile Experienced ServiceNow Developer/Consultant with deep functional and technical expertise in specific ServiceNow modules. Proven track record in module implementation, configuration, scripting etc
Posted 1 month ago
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