CMDB -Contract To hire - Pune/Gurgaon/Bangalore

6 - 8 years

8 - 16 Lacs

Posted:1 month ago| Platform: Naukri logo

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Work Mode

Hybrid

Job Type

Full Time

Job Description

  • Design, develop, and maintain the

    ServiceNow CMDB

    structure, data model, and relationships.
  • Ensure

    data accuracy, completeness, and compliance

    across CI classes and attributes.
  • Integrate

    discovery sources

    (ServiceNow Discovery, SCCM, SolarWinds, AWS, Azure, etc.) to automatically populate CMDB.
  • Implement

    data normalization, reconciliation, and de-duplication

    processes.
  • Collaborate with ITSM, ITOM, and Asset Management teams to align the CMDB with incident, change, and problem management processes.
  • Develop and maintain

    data quality dashboards, reports, and KPIs

    for CMDB health.
  • Support

    audits and governance reviews

    by ensuring data integrity and adherence to configuration management policies.
  • Participate in

    CMDB process improvement

    , automation, and continuous optimization initiatives.
  • Work closely with technical and process owners to

    map business services to infrastructure components

    .
  • Troubleshoot CMDB-related issues and ensure smooth integration with IT workflows.

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