Service & Operations Manager

9 - 12 years

1 - 5 Lacs

Posted:2 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled professional with 9 to 14 years of experience to join our team as a Service & Operations Manager in the BFSI industry, specifically at Equitas Small Finance Bank.

Roles and Responsibility
  • Oversee daily operations to ensure efficient service delivery.
  • Develop and implement strategies to enhance customer satisfaction and loyalty.
  • Manage budgets and resources to achieve business objectives.
  • Collaborate with cross-functional teams to drive growth and improvement.
  • Analyze market trends and competitor activity to identify opportunities.
  • Foster strong relationships with stakeholders to promote brand visibility.
Job Requirements
  • Proven experience in managing services and operations within the BFSI sector.
  • Strong understanding of financial products and services.
  • Excellent leadership and communication skills.
  • Ability to analyze data and make informed decisions.
  • Experience in budgeting and resource management.
  • Strong problem-solving skills to resolve operational issues.

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Equitas Small Finance Bank logo
Equitas Small Finance Bank

Banking

Chennai Tamilnadu

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