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Service & Operations Manager

3 - 7 years

5 - 9 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Manage and oversee daily branch operations to ensure efficient service delivery. Develop and implement strategies to enhance customer satisfaction and loyalty. Supervise and guide a team of banking professionals to achieve operational excellence. Coordinate with various departments to resolve customer complaints and issues. Analyze and report on key performance indicators to identify areas for improvement. Implement risk management measures to minimize potential losses. Job Requirements Strong knowledge of branch banking, liabilities, and service operations management. Excellent leadership and communication skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience in managing teams and supervising staff. Familiarity with banking regulations and compliance requirements.

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Equitas Small Finance Bank
Equitas Small Finance Bank

Banking

Chennai Tamilnadu

10001 Employees

3096 Jobs

    Key People

  • Parthasarathi Mukherjee

    Managing Director & CEO
  • Rajesh Kumar Chaturvedi

    Executive Director

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