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0.0 - 3.0 years
1 - 2 Lacs
sujangarh, bikaner, jodhpur
Work from Office
Role & responsibilities Manage disbursement process from loan sanction to final disbursal. Ensure timely processing of loan applications within TAT (Turnaround Time). Coordinate with sales team for lead generation and conversion. Conduct credit operations, including risk assessment and documentation. Maintain accurate records of customer interactions and transactions. Preferred candidate profile 0-4 years of experience in banking or finance industry. Strong understanding of Credit Operations, Disbursement, Sanction processes. Excellent communication skills for effective customer interaction. Ability to work independently with minimal supervision. Interested candidate can share updated resume on shruti.jhamaria@aavas.in or what's up on 7240103827
Posted 4 days ago
2.0 - 4.0 years
4 - 6 Lacs
sujangarh
Work from Office
The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services. About the Role As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Skills Customer Service Skills Excellent communication and interpersonal skills to interact effectively with customers Regulatory Knowledge Familiarity with KYC (Know Your Customer), AML (Anti-Money Laundering), and other compliance requirements Sales and negotiation - Ability to sell financial products and services Attention to detail High level of accuracy in handling cash transactions and financial documents Key Responsibilities Offering solutions and Cross selling Bank s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc.) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank s products. Promoting bank s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc.) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications Graduation/ Post-Graduation from a recognized institute Role Proficiencies Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills.
Posted 5 days ago
1.0 - 3.0 years
0 Lacs
sujangarh, rajasthan, india
On-site
Location Name: Sujangarh - Clock Tower Job Purpose “This position is open with Bajaj Finance ltd.” Duties And Responsibilities Х To achieve given Sales nos through customer walk in Х Work closely with the branch Service executives to drive Gold loan customers for fulfillment Х Ensuring policy adherence and meeting compliance requirementХ Tracking Approval rate & other critical SLA deliverables for Gold loan product. Х Supporting Assayer in Operations /documentation. Required Qualifications And Experience Х Graduate with 1-3 years of relevant experience.Х Knowledge of Cross Sell / Gold Loan SalesХ Good Selling skillsХ Good Interpersonal skills
Posted 5 days ago
0.0 years
0 Lacs
sujangarh, rajasthan, india
On-site
About Branch Banking: The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank's strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank's customer engagement strategy across products and services. About the Role: As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank's products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization's requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Skills: Customer Service Skills - Excellent communication and interpersonal skills to interact effectively with customers Regulatory Knowledge - Familiarity with KYC (Know Your Customer), AML (Anti-Money Laundering), and other compliance requirements Sales and negotiation - Ability to sell financial products and services Attention to detail - High level of accuracy in handling cash transactions and financial documents Key Responsibilities: Offering solutions and Cross selling Bank's retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc.) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank's products. Promoting bank's products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank's products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc.) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank's CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications: Optimal qualification for success on the job is: Graduation/ Post-Graduation from a recognized institute Role Proficiencies: For successful execution of the job, the candidate should possess the following: Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills.
Posted 6 days ago
6.0 - 12.0 years
0 Lacs
sujangarh, rajasthan, india
On-site
Job Requirements Job Requirements Job Title – Branch Manager-Rural Business Unit - Retail Banking Function – Rural Banking Job Purpose The role entails managing and scaling up the Rural banking business for the branch by creating strategies to achieve growth targets for the branch by managing operations and resources in the most cost efficient and technology effective manner. It also entails developing constructive relationships with key local dealers and working closely with them to boost volume of business by establishing a strong foundation with them as their financial partner of choice. It is accountable to ensure expansion of branch footprint, product penetration and delivery of high-quality customer service. The role will closely collaborate with the product and operations teams to drive effective customer acquisition, servicing and deepening. It includes building up teams, systems, process and culture relevant to the branch network scale. Responsibilities Roles & Responsibilities: Own the liabilities for the branch and direct all operational aspects including distribution operations, customer service, administration and sales. Responsible for working towards achieving sustainable profitability for Liabilities sales of the branch. Custodian of people, processes and documents for the branch; expected to manage the liabilities for the branch and work towards achieving sustainable profitability. Manage a team of assistant branch managers and relationship officers to drive client acquisition, deepening of existing relationships and addressing all needs of customers by providing gamut of banking services. Assess and monitor portfolio quality and loan limits, Conduct field audits and customer verifications. Achieve productivity, efficiency, financial (budget and cash flow), customer service targets and ensure statutory compliance for the branch. Assess local market conditions and identify current and prospective sales opportunities. Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs. Adhere to high ethical standards and comply with all regulations/applicable laws. Cultivate relationships with individual and corporate customers. Spearhead manpower planning, recruitment and training processes for both on-roll and off-roll employees to ensure high performing talent across levels. Develop and implement livelihood advancement and community development initiatives. Bring out the best of branch’s personnel by providing training, coaching, development and guidance. Evaluate the feasibility of new initiatives in offering, channel & process point of view and ensure its implementation to improve overall operational efficiency. Collaborate with other branch departments and functions to provide products and service offerings to the customer. Secondary Responsibilities Spearhead manpower planning, recruitment and training processes for all employees to ensure high performing talent across levels. Develop and implement livelihood advancement and community development initiatives. Bring out the best of branch’s personnel by providing training, coaching, development and guidance. Evaluate the feasibility of new initiatives in offering, channel & process point of view and ensure its implementation to improve overall operational efficiency. Collaborate with other branch departments and functions to provide products and service offerings to the customer. Managerial & Leadership Responsibilities Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity. Create environment for team to focus on automation and digital enablement to fulfil customer’s needs holistically. Attract & retain best-in class talent to meet Bank's rapid growth targets. Key Success Metrics CASA and TD growth targets, customer acquisition targets. Educational Qualifications Bachelors in Math’s / Commerce / Arts / Science / Biology / Business / Computers / Engineering / Management / any other. Experience 6 -12 years of relevant experience in Rural Branch Banking or allied Business.
Posted 1 week ago
0.0 - 5.0 years
0 Lacs
sujangarh, rajasthan, india
On-site
Job Requirements Job Requirements Job Title – Associate Relationship Manager-Group Business Unit - Retail Banking-Rural Banking Function - Rural Sales Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support the Relationship Manager in identifying prospective customers and converting them into real business opportunities. The role bearer is responsible for helping create Joint Liability Groups and centres and manage them through the formation, disbursal and collection phases while driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship. Roles & Responsibilities Manage zoning activity to map household needs in villages and areas allocated. Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets. Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements. Contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer. Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship. Maintain high collections efficiency through discipline and drive. Monitor preparation of accurate documentation of loans and saving account. Coordinate with operations officer to ensure timely and accurate data entry. Ensure compliance as per the bank requirements. Conduct field audits and customer verifications to ensure high quality of accounts. Gather Latest Market intelligence and track and benchmark against best practices in competitor banks. Recommend process changes in order to improve service efficiency and quality across the branch network. Provide support for implementation of livelihood advancement and community development initiatives. Secondary Responsibilities Recommend process changes in order to improve service efficiency and quality across the branch network. Provide support for implementation of livelihood advancement and community development initiatives. Key Success Metrics Customer Acquisition targets, Cross sell targets. Educational Qualifications Bachelors in Math’s / Commerce / Arts / Science / Biology / Business / Computers / Engineering / Management / any other. Experience 0 - 5 years of relevant branch banking experience.
Posted 1 week ago
6.0 - 12.0 years
0 Lacs
sujangarh, rajasthan, india
On-site
Job Requirements Job Requirements Job Title – Branch Manager-Rural Business Unit - Retail Banking Function – Rural Banking Job Purpose The role entails managing and scaling up the Rural banking business for the branch by creating strategies to achieve growth targets for the branch by managing operations and resources in the most cost efficient and technology effective manner. It also entails developing constructive relationships with key local dealers and working closely with them to boost volume of business by establishing a strong foundation with them as their financial partner of choice. It is accountable to ensure expansion of branch footprint, product penetration and delivery of high-quality customer service. The role will closely collaborate with the product and operations teams to drive effective customer acquisition, servicing and deepening. It includes building up teams, systems, process and culture relevant to the branch network scale. Responsibilities Roles & Responsibilities: Own the liabilities for the branch and direct all operational aspects including distribution operations, customer service, administration and sales. Responsible for working towards achieving sustainable profitability for Liabilities sales of the branch. Custodian of people, processes and documents for the branch; expected to manage the liabilities for the branch and work towards achieving sustainable profitability. Manage a team of assistant branch managers and relationship officers to drive client acquisition, deepening of existing relationships and addressing all needs of customers by providing gamut of banking services. Assess and monitor portfolio quality and loan limits, Conduct field audits and customer verifications. Achieve productivity, efficiency, financial (budget and cash flow), customer service targets and ensure statutory compliance for the branch. Assess local market conditions and identify current and prospective sales opportunities. Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs. Adhere to high ethical standards and comply with all regulations/applicable laws. Cultivate relationships with individual and corporate customers. Spearhead manpower planning, recruitment and training processes for both on-roll and off-roll employees to ensure high performing talent across levels. Develop and implement livelihood advancement and community development initiatives. Bring out the best of branch’s personnel by providing training, coaching, development and guidance. Evaluate the feasibility of new initiatives in offering, channel & process point of view and ensure its implementation to improve overall operational efficiency. Collaborate with other branch departments and functions to provide products and service offerings to the customer. Secondary Responsibilities Spearhead manpower planning, recruitment and training processes for all employees to ensure high performing talent across levels. Develop and implement livelihood advancement and community development initiatives. Bring out the best of branch’s personnel by providing training, coaching, development and guidance. Evaluate the feasibility of new initiatives in offering, channel & process point of view and ensure its implementation to improve overall operational efficiency. Collaborate with other branch departments and functions to provide products and service offerings to the customer. Managerial & Leadership Responsibilities Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity. Create environment for team to focus on automation and digital enablement to fulfil customer’s needs holistically. Attract & retain best-in class talent to meet Bank's rapid growth targets. Key Success Metrics CASA and TD growth targets, customer acquisition targets. Educational Qualifications Bachelors in Math’s / Commerce / Arts / Science / Biology / Business / Computers / Engineering / Management / any other. Experience 6 -12 years of relevant experience in Rural Branch Banking or allied Business.
Posted 2 weeks ago
0.0 years
0 Lacs
sujangarh, rajasthan, india
On-site
Role description Job Description A Position Overview Position Title Assistant Manager - Agency Business Associates Department Business Associate Model - Agency Sales Level/ Band 301- Assistant Manager Role Summary: Strengthens distribution by identifying potential leaders and ensures compliance to all internal processes and other compliance standards as set by the Company or the Regulator. B Organizational Relationships Reports To Branch Manager Supervises NA C Job Dimensions Geographic Area Covered Defined Branch Stakeholders Internal Agency Sales Training Branch Operations Distribution Operations External BAs and Advisors D Key Result Areas . Strengthen distribution by identifying potential leaders . Support and manage the BAs in Recruitment & Training of Advisors. . Manage Advisor career progressions and create a pool of Premier Advisors . Ensure Retention of Advisors by constantly engaging with them and their leaders . Drive profitable business by maintaining the desired product mix as prescribed by the company from time to time . Drive growth in New Business Premium (NBP) . Ensure good quality of business by ensuring collection of modal FYP as well as Renewal Premiums . Coach, Train and support the reporting managers (if any) as well as monitor and review their performance on a regular basis . Ensure compliance to all internal processes and other compliance standards as set by the Company or the Regulator. . Participate in risk mitigation plans, contingency planning, and business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes . F Skills Required Technical Good Knowledge of MS Office / MS Excel Behavioral Essential Desired Interpersonal skills . Communication skills . Creative thinking skills . Supervising/Leadership skills . Teamwork Skills . Influencing skills . Relationship Building skills . Decision making skills . G Incumbent Characteristics Essential Desired Qualification Graduate Skills
Posted 2 weeks ago
0.0 - 5.0 years
0 - 2 Lacs
sujangarh, bikaner
Work from Office
Job description Designation : Relationship Officer / Sr. Relationship Officer Product : Home Loan / LAP Experience : Minimum One Year Experience in Retail Sales (HL / LAP) Minimum Qualification : Graduate in any stream Desired Candidate Profile: Should have sales orientation Customer retention An immense interest in developing relationship with the customers Good communication skills and coordination skills Good convincing and negotiation skills Able to manage high ticket size of the loans Ability to understand customers need, explain various products and convince them about the product offerings Should be able to manage overall responsibilities including customer expectations, identifying new business markets and recording customer requirements Resolving Customer issues and queries Maintaining customer relationship and cross selling to existing customers Identification of right customer, ability to understand customers need, explain various products and convince them about the product offerings Compensation: As per the last drawn salary + performance based attractive incentives Interested candidate can share their resume on 7240103827 , shruti.jhamaria@aavas.in,
Posted 3 weeks ago
0.0 - 1.0 years
0 Lacs
sujangarh, rajasthan, india
On-site
Job Requirements Job Description Job Title – Associate Relationship Officer Place of work -Karnataka/Chhattisgarh/Odisha/Rajasthan/Gujarat/Madhya Pradesh/Andhra Pradesh Business Unit – Retail Banking-Rural Banking Function - Rural Sales Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in identifying Business owners / entrepreneurs in the defined catchment and assessing their business loan needs. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Responsibilities Roles & Responsibilities: Manage zoning activity to map household needs in villages and areas allocated Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements Contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship Nudge behavioral changes in customers to drive them towards online banking Maintain high collections efficiency through discipline and drive Monitor preparation of accurate documentation of loans and saving account. Coordinate with operations officer to ensure timely and accurate data entry Ensure compliance as per the bank requirements Conduct field audits and customer verifications to ensure high quality of accounts '-Maintain knowledge on all bank products, credit standards, services and trends and provide efficient customer services. Recommend process changes in order to improve service efficiency and quality across the branch network Provide support for implementation of livelihood advancement and community development initiatives. Educational Qualifications 12th –Any Graduation-Any Post Graduation-Optional Experience 0-1 years of relevant branch banking experience, fresher’s can apply.
Posted 3 weeks ago
2.0 years
0 Lacs
sujangarh, rajasthan, india
On-site
Job Requirements Job Requirements Role/Job Title: Branch Relationship Manager-Rural Function/Department: Rural Banking Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer is responsible for understanding the client needs and working with customers to help them make the right decisions with their accounts. The role bearer must maintain updated knowledge on all bank products and services to ensure high quality assistance in resolving customer queries as well as developing new relationships with prospective clients. This is a critical role which leverages business generation opportunities to help achieve larger organizational objectives. Roles & Responsibilities Contribute to penetration of liabilities business in Rural markets through lead generations, account penetration and relationship deepening as per needs of customer. Ensure maintenance of Average Monthly Balance of Relationship of customers mapped to the incumbent. Deepen the relationship with existing customers of the branch. Ensure completion of account opening formalities with strict adherence to KYC norms. (Field verification Mandatory) Engage customers with multiple products at the time of account Opening. (viz: Mobile banking / Net banking registration / Recurring Deposit-Fixed Deposit activation) Ensuring account usage & constantly maintaining health of account. Ensure superior customer service to capture larger wallet share of population. Execute resolution of customer queries and issues. Recommend process changes in order to improve service efficiency and quality across the branch network. Provide support for implementation of livelihood advancement and community development initiatives. Education Qualification Graduation: Any Graduate Experience: 2 years & above relevant branch banking experience.
Posted 3 weeks ago
9.0 - 12.0 years
1 - 5 Lacs
Sujangarh, Jodhpur
Work from Office
We are looking for a skilled professional with 9 to 14 years of experience to join our team as a Service & Operations Manager in the BFSI industry, specifically at Equitas Small Finance Bank. Roles and Responsibility Oversee daily operations to ensure efficient service delivery. Develop and implement strategies to enhance customer satisfaction and loyalty. Manage budgets and resources to achieve business objectives. Collaborate with cross-functional teams to drive growth and improvement. Analyze market trends and competitor activity to identify opportunities. Foster strong relationships with stakeholders to promote brand visibility. Job Requirements Proven experience in managing services and operations within the BFSI sector. Strong understanding of financial products and services. Excellent leadership and communication skills. Ability to analyze data and make informed decisions. Experience in budgeting and resource management. Strong problem-solving skills to resolve operational issues.
Posted 1 month ago
3.0 - 6.0 years
2 - 3 Lacs
Jhunjhunun, Churu, Sujangarh
Work from Office
Join Auric Motors Pvt. Ltd. Drive Your Career Forward! Position: Sr. Relationship Manager (Team Leader) Department: Sales Arena / Nexa Reports To: Showroom Manager / Sales Development Manager Location: Multiple locations across Rajasthan Team Responsibility: 5 Sales Executives About Auric Motors Pvt. Ltd. Auric Motors is a leading and distinguished Maruti Suzuki dealership in Rajasthan with over 100+ customer touchpoints , operating across various cities and towns. As the largest Maruti Suzuki dealership in the state , we are driven by a mission to deliver exceptional service , career growth , and customer delight . We offer: Structured career paths from Relationship Manager to CEO Continuous learning through MSIL certification programs Focused leadership and skill development Job Role: Sr. Relationship Manager (Team Leader) The Sr. Relationship Manager (SRM) is a Team Leader responsible for guiding and managing a team of 5 Relationship Executives (REs) to meet sales and business standard goals. The SRM ensures end-to-end sales process compliance and drives performance in critical Business Standard Components (BSC) and Network Standard Components (NSC) . Key Responsibilities: Achieve team-level car retail targets monthly Monitor and improve BSC/NSC parameters Conduct regular performance reviews and team training Manage enquiry handling, follow-ups, test drives, and bookings Promote cross-selling of EW, CCP, MGA, and Finance Ensure high-quality customer engagement and issue resolution Coordinate with Used Car Evaluator, MGA, Delivery Coordinator, and Finance Updated Performance KPIs: Parameter Target EW (Extended Warranty) 85% Attachment CCP (Consumer Convenience Package) 70% MGA (Accessories Billing) 16,000 per vehicle Exchange (True Value / Used Cars) 30% of total sales MSSF (Maruti Suzuki Service Forwarding) 55% NPS (Net Promoter Score) Above 95 CDI (Customer Delight Index) Above 130 Growth & Career Path: RM SRM Showroom Manager General Manager Business Head CEO MSIL Training | Leadership Development | Performance-Based Promotions Who Should Apply? MBA / B.Tech graduates (Freshers & Experienced) Confident communicators and customer-centric professionals Passionate about automobile sales & relationship management Target-driven individuals with leadership potential Application Process: Apply now: Email: hr.jjn@auricmotors.com Walk-in: Nearest Auric Motors dealership Contact: 8875010525 Be part of a growing legacy. Your journey from RM to CEO starts here at Auric Motors!
Posted 1 month ago
1.0 - 2.0 years
3 - 4 Lacs
Hanumangarh, Sujangarh, Jodhpur
Work from Office
We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 1-2 years of experience in retail mortgages and relationship management, with a strong background in these areas. Roles and Responsibility Manage and maintain relationships with existing clients to ensure customer satisfaction and retention. Identify new business opportunities and develop strategies to acquire new customers. Conduct market research and competitor analysis to stay informed about industry trends. Collaborate with internal teams to provide comprehensive solutions to clients. Develop and implement sales plans to meet or exceed monthly and quarterly targets. Provide excellent customer service and support to resolve client queries and concerns. Job Requirements Strong knowledge of retail mortgages and relationship management principles. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience working with diverse client groups and providing inclusive banking services. Familiarity with SBL's retail mortgage products and services is an added advantage.
Posted 1 month ago
1.0 - 3.0 years
2 - 6 Lacs
Didwana, Sujangarh, Jodhpur
Work from Office
We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 1-3 years of experience in the BFSI industry, preferably in micro mortgages or sales roles. Roles and Responsibility Manage relationships with existing clients to ensure timely payments and minimize defaults. Identify new business opportunities through networking and referrals. Develop and implement strategies to increase sales revenue. Collaborate with internal teams to resolve customer queries and issues. Maintain accurate records of client interactions and transactions. Provide excellent customer service to build strong relationships. Job Requirements Proven experience in relationship management, preferably in micro mortgages or sales roles. Strong understanding of financial products and services, including micro mortgages. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills. Familiarity with banking regulations and compliance requirements.
Posted 1 month ago
0 years
0 Lacs
Sujangarh, Rajasthan, India
On-site
Company Description India Shelter Finance Corporation (ISFC) is an affordable housing company operating across 15 states in India. The company specializes in providing affordable housing and small-ticket loans against property, particularly for self-employed customers with informal income documentation. ISFC offers financing for new house purchases, home expansions, upgrades, and home building loans on previously owned land. With a focus on simple and hassle-free loan management processes, ISFC aims to help middle and lower segment citizens achieve their dream of homeownership with loans up to Rs 30 lakhs. Our head office is located in Gurugram, Haryana. Role Description This is a full-time on-site role for a Branch Operations Manager based in Sujangarh. The Branch Operations Manager will be responsible for overseeing daily operations at the branch, ensuring efficient workflow, and maintaining high levels of customer satisfaction. Duties include managing loan application processes, ensuring regulatory compliance, coordinating with the head office, and supervising branch staff. The role also involves maintaining strong relationships with clients and ensuring the smooth operation of branch activities. Qualifications Operational Management skills: Branch operations management, Workflow management, Team supervision Customer Service skills: Client relationship management, Customer satisfaction assurance Financial Knowledge: Loan application processing, Regulatory compliance, Credit assessment Communication and Coordination skills: Strong verbal and written communication, Coordination with head office Additional skills: Problem-solving abilities, Attention to detail, Time management Bachelor’s degree in Business Administration, Finance, or related field Experience in the housing finance or banking sector is preferred
Posted 2 months ago
1.0 - 31.0 years
1 - 2 Lacs
Sujangarh
On-site
Posted 2 months ago
0.0 - 5.0 years
0 - 2 Lacs
Nagaur, Degana, Sujangarh
Work from Office
Job description Designation : Relationship Officer / Sr. Relationship Officer Product : Home Loan / LAP Experience : Minimum One Year Experience in Retail Sales (HL / LAP) Minimum Qualification : Graduate in any stream Desired Candidate Profile: Should have sales orientation Customer retention An immense interest in developing relationship with the customers Good communication skills and coordination skills Good convincing and negotiation skills Able to manage high ticket size of the loans Ability to understand customers need, explain various products and convince them about the product offerings Should be able to manage overall responsibilities including customer expectations, identifying new business markets and recording customer requirements Resolving Customer issues and queries Maintaining customer relationship and cross selling to existing customers Identification of right customer, ability to understand customers need, explain various products and convince them about the product offerings Compensation: As per the last drawn salary + performance based attractive incentives Interested candidate can share their resume on 7240103827 , shruti.jhamaria@aavas.in,
Posted 2 months ago
0.0 - 4.0 years
2 - 6 Lacs
Sikar, Sujangarh
Work from Office
JOB DESCRIPTION Position/Designation Business Development Executive Grade B2 Department BRANCH Sub Department (if any) N/A-Sub Department Employment Type Probationer Job Role Branch Business Development Reporting to - Designation and Grade Branch Manager No Of Reportees Main Tasks Increase the Branch business 1.Field Marketing. 2.Generate Leads on daily basis. 3.Conversation of leads 4.Sales Calls 5.Generate new customer Business for GL and Third party. Areas of Responsibility 1.Achieve Monthly Sales Target. 2.Cross selling and up selling of third Party and group products to Gold Loan customers. 3.Adhere to lending norms and maintain integrity in customer transactions. 4.Support the branch in interest collection. 5.Conduct branch catchment development activities and generate customer leads and converting them to NCA. Special Requirements (if any) Graduate/Post Graduate. Compensation Band Based on Market Standards/Internal norms Entitlements As per policy Stake Holders MFL Sta , Group Company Sta , Customers Assets Required As per policy Career Progression Null Personal Speci cation Educational Quali cation Graduate (minimum) Technical Certi cation Basic Computer Knowledge, esp.MS O ce applications mandatory. MS Excel preferable. Skill Sets Sales orientation. Good communication skills. Outgoing and confident. Problem solving capabilities, Result oriented, Proactive, Creative, and innovative, Perseverance, Flexibility, Pleasant and Smart, Integrity, Effective, Team player. And Empathetic Communication Skills Conversant in local language and English Total Field Sales Experience 1Year(s)0 Month(s) Behavioral Competencies NA Other Requirements (if any) Null Remarks
Posted 2 months ago
0.0 - 4.0 years
2 - 6 Lacs
Sikar, Sujangarh
Work from Office
JOB DESCRIPTION Position/Designation Business Development Executive Grade B2 Department BRANCH Sub Department (if any) N/A-Sub Department Employment Type Probationer Job Role Branch Business Development Reporting to - Designation and Grade Branch Manager No Of Reportees Main Tasks Increase the Branch business 1.Field Marketing. 2.Generate Leads on daily basis. 3.Conversation of leads 4.Sales Calls 5.Generate new customer Business for GL and Third party. Areas of Responsibility 1.Achieve Monthly Sales Target. 2.Cross selling and up selling of third Party and group products to Gold Loan customers. 3.Adhere to lending norms and maintain integrity in customer transactions. 4.Support the branch in interest collection. 5.Conduct branch catchment development activities and generate customer leads and converting them to NCA. Special Requirements (if any) Graduate/Post Graduate. Compensation Band Based on Market Standards/Internal norms Entitlements As per policy Stake Holders MFL Sta , Group Company Sta , Customers Assets Required As per policy Career Progression Null Personal Speci cation Educational Quali cation Graduate (minimum) Technical Certi cation Basic Computer Knowledge, esp.MS O ce applications mandatory. MS Excel preferable. Skill Sets Sales orientation. Good communication skills. Outgoing and confident. Problem solving capabilities, Result oriented, Proactive, Creative, and innovative, Perseverance, Flexibility, Pleasant and Smart, Integrity, Effective, Team player. And Empathetic Communication Skills Conversant in local language and English Total Field Sales Experience 1Year(s)0 Month(s) Behavioral Competencies NA Other Requirements (if any) Null Remarks
Posted 2 months ago
0.0 - 3.0 years
3 Lacs
Sikar, Sujangarh
Work from Office
Key Job Responsibilities To ensure quality of business and operational e ciency through proper process adherence and facilitate smooth functioning of branches. Promote and maintain positive relations with all contacts, customers, and potential customers Achieve desired level of productivity to meet & contribute towards branch profitability targets. Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. Conduct promotional activities for marketing and drive referral programs for customer acquisition Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions Retain customers, by working towards achieving the higher purpose to transform the life of the common man by improving their financial well being Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Digital Mindset Relationship Building Process Knowledge/ Orientation Effective Time Management Cross Selling / Upselling Skills Business Development Communication Skills Proficiency in local language and English Role Requirements Educational Qualification Graduate Experience 1 year experience in lending / financial services
Posted 2 months ago
3.0 - 5.0 years
4 - 5 Lacs
Sikar, Sujangarh
Work from Office
Key Job Responsibilities Customer Championship Maintain regular & continuous relationship with existing and potential customers. Constant study of market and identify market trends to - aid innovation and/or to meet the need(s) of customers by up-sell/cross sell of products. Initiate, implement/coordinate and participate in marketing for achieving the above. Achieve customer delight through e cient customer service. Retain existing customers and acquire new continuously. Product Process Championship Achieve branch targets and ensure pro tability of the unit (branch). Will involve in Field Visits for Marketing / Collection activities basis to branch requirements Collaborate with various departments to ensure smooth functioning of the branch. Ensure operational adherence as per Manual of Instructions and laid down policies and practices. Mitigation & Prevention of Risk (material & people) by early and timely detection of fraud(s) and up-hold the vision & values of the Organization and goodwill of customers. Recovery of receivables: To ensure organization s revenue ow and protect customer s long-term interest by regular monitoring and follow up. Should adhere to the operation protocols mandated by the organization. E cient maintenance of branch books of accounts, documents and statutory records and upkeep of branch premises and physical Assets. Liaison and coordination with statutory authorities and/or external agencies and ensure compliance adherence, rule of Law. Role will come under the purview of Audit & Gold Inspection. Should focus on branch profitability & ensure that assigned branch is profitable People Championship Ensure proper handholding and timely/continues training of the team. Encourage acquiring and sharing of knowledge by team members and proactively participate in knowledge sharing for the development of business and career progression of team. Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Planning & Forecasting Skills Relationship Building Coaching & Mentoring Market Intelligence Business Development Communication Skills Proficiency in local language and English
Posted 2 months ago
4.0 - 8.0 years
3 Lacs
Sikar, Sujangarh
Work from Office
Ensure timely interest collection and recovery of over dues and asset quality in the branch. Customer Onboarding Monitor day to day operations of the branch, allocate resources and take appropriate security measures to ensure safety of strong room and gold lockers. Ensure maximizing usage of Digital tools / enablers to save time on processing / servicing and use such saved time for business generation. Verify customer related documentation, KYC etc. and approve/sign off on customer application for gold loans. Oversee all procedural and legal requirements related to gold auction, returns, notices, etc. Early adoption to operational changes to streamline branch processes, workflows, and procedures to enhance operational efficiency and improve overall customer satisfaction. Promote and maintain positive relations with both existing and potential customers. Provide information about Muthoot s products or services to prospective customers. Organize marketing/branding activities and events for the branch, maintain relationship with existing and potential customers, Establish network and maintain relationship with existing and potential customers including high value customers to enhance branch presence and reputation of Muthoot FinCorp. Driver broader product portfolio and ensure that customers are made aware of the breadth of offerings from Muthoot Fincorp Address customer queries, grievances, escalations etc. and ensure resolution to deliver customer delight. Interact with customers on a regular basis to ensure satisfaction and gain useful feedback. Engage with customers to identify their needs and suggest suitable products that can benefit the customer. Ensure exceptional customer experiences by maintaining a high level of customer service standards and promptly resolving customer complaints or issues Uphold the vision & values of the organization and establish and implement a strong regulatory and internal compliance culture. Ensure adherence to Manual of Instructions, regulatory and statutory guidelines, and maintenance of records, assets, statutory registers, etc. Ensure prompt intimation of incidents/fraudulent activities and maintain updated data on status of such cases through IMS. Oversee cash handling, fund transfers, account management, and other financial transactions in accordance with MFL policies and regulatory guidelines.
Posted 2 months ago
0.0 - 5.0 years
2 - 3 Lacs
Merta, Sujangarh, Pali
Work from Office
Lonozo Consulting- We are recruiting for leading banks and NBFCs across various locations. We are hiring for multiple positions like Relationship Manager/Branch Sales Manager/Area Sales Manager/ who believe in and maintain long-term relationship with Micro, Medium and Small Enterprise customers and go an extra mile in on-boarding new customers and retaining old ones. Locations- Merta City, Pali, Balotra, Chidava, Sujangarh, Raisingh nagar, Beawar, Delhi, Pune, Mumbai, Chhattisgarh & other places in North Requirement- 100 Profiles needed for Housing Loan & Loan Against property SegmentSend your updated resume to Anuja.n@lonozo.in and specify the role you're interested in! We're hiring for multiple roles like Sales Manager, Branch Sales Manager, and Area Sales Manager. If you enjoy building long-term relationships with real estate builders, DSA channels, and small businesses, this could be a great fit! For more details, connect with us or visit www.lonozo.in Send your updated resume to Anuja.n@lonozo.in Roles & Responsibility- Minimum 1yr experience in LAP or Home loans required Identifying and sourcing new business opportunities from direct sources and open markets. Identifying, onboarding, and managing relationships with builders. Assisting clients in the loan acquisition process by guiding them through the necessary steps. Collecting required documentation for loan applications. Maintaining strong relationships with the Home Finance team to ensure customer satisfaction. Exploring new opportunities and strategies to enhance productivity. Preparing and maintaining MIS reports. Willingness to travel across India as needed Great Fit: Minimum 1 year of experience from financial services (Banks/NBFC) in sales, managing the entire journey of the customer from lead generation till disbursement. Hands-on selling services to customers. Maintain regular and reliable work attendance Excited to earn incentives. Follow us- https://www.linkedin.com/company/lonozo/ Lets shape the future of banking together!
Posted 2 months ago
2.0 - 4.0 years
4 - 6 Lacs
Sujangarh
Work from Office
About Bharat Banking Bharat Banking is a new Department which has been set up to drive different business that the Bank does in Semi Urban and rural markets. The department is expected to drive business outcomes by focusing on partnerships, new products, innovation, reimagining customer journeys and driving / creating new channel. About the Role Sales Managers (SM) are a part of the Banks sales force whose primary responsibility is to get customers for the bank and explore new business opportunities. SMs manage a team of executives responsible for selling loan products to the customers based on their needs. They will ensure mapping of market and customers according to their need and handle queries to ensure customer satisfaction. Key Skills: Communication: Excellent verbal and written communications skills for interacting with team members and customers Sales and negotiation: Strong negotiation skills to close deals and meet targets Customer Service: Ensuring that the sales team provides excellent customer service and addresses customer inquiries and complaints effectively Problem Solving: Identifying issues and developing effective solutions to overcame obstacles Key Responsibilities Ensure achievement of the Top line Business Targets by sourcing business through channel teams, building and nurturing relationships with the bank branches and by cross-selling other products Conduct sales promotion activities in open market and improve relationships through expos and events, various activities etc. Responsible for launching new products in market Ensure key customer satisfaction through customer service of the highest quality Handle all end to end activities related to the product i.e. from Login to Disbursement Liaise with various departments within the system (Credit/Operations etc.) to ensure smooth process flows Responsible for acquisition of channel partners for sourcing products - Connectors etc. Improve relationship with branches and monitor the performance of ARMs and deepen the relationship with existing clients Prevent/ minimize the fraudulent/risky proposals entry into the system Provide timely feedback to central team for improvements in product features and processes Conduct training for Sales executives on selling/product Create a performance oriented environment through effective team management, leading to high employee motivation and productivity Qualifications Optimal qualification for success on the job is: Graduation/ Post-Graduation from a recognized institute Role Proficiencies For successful execution of the job, the candidate should possess the following: Good communication (both verbal and written) skill in both English and the local language Excellent lead generation and conversion skill Ability to handle pressure and meet deadlines High sales orientation to meet the sales targets consistently Ability to manage complex client situations Ability to coach and mentor others Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment.
Posted 2 months ago
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