Job Title: Relationship ManagerCompany: Auric Motors (Maruti Suzuki Dealership)Locations: Hanumangarh, Sri Ganganagar.Experience: Freshers & Experienced (MBA/B.Tech Preferred) Send your CV to: hr.sgn@auricmotors.com Contact HR: 9414138510Provident fundAnnual bonusEmployees' state insuranceSales incentives

1. Sales & Business Development:Meet and exceed assigned sales targets by selling Maruti Suzuki cars.Achieve a minimum of 1 car sale in the first month, 3 cars per month from the third month onwards, and maintain an average retail sale of 4+ vehicles per month after six months.Generate leads and inquiries from multiple sources, including:Walk-in customersReferencesHyperlocal marketingEvents and exhibitionsDoor-to-door (D2D) marketing campaignsEnsure effective follow-ups on inquiries and convert leads into bookings within the shortest possible time.Complete retail transactions within 7 days of the initial inquiry to maximize conversion rates.Drive additional revenue by promoting and selling allied business products such as:Maruti Genuine Accessories (MGA)Extended Warranty (EW)Customer Convenience Package (CCP)Vehicle Exchange programsMaruti Suzuki Smart Finance (MSSF)Follow Auric Motors and Maruti Suzuki guidelines in all sales and customer interactions.2. Customer Journey & Satisfaction:Maintain high standards of customer interaction and relationship management.Provide a seamless and satisfying customer experience by ensuring transparency in sales processes.Ensure excellent customer handling and timely resolution of queries and concerns.Maintain high Customer Delight Index (CDI) and Net Promoter Score (NPS).3. Professional Growth & Performance Evaluation:Start as a Sales Consultant/Service Advisor with a structured growth plan.Undergo a six-month review to assess performance on key parameters such as:System adherenceCustomer handling & interactionProblem resolution and effective listening skillsSales productivity & achieving assigned targetsCustomer complaint resolutionLabour earning & selling (for service advisors)Vehicle selling & cross-product salesAchieve performance benchmarks to increase earnings through fixed & variable salary components and attractive incentives.Eligible for promotion to Senior Service Advisor/Managerial roles based on consistent performance.4. Training & Certification:Enroll in Maruti Suzuki India Limited (MSIL) certification programs to enhance career growth.Actively participate in skill development and leadership training programs.Develop capabilities to progress from Relationship Manager (RM) to CEO-level roles within the dealership.Key Performance Indicators (KPIs):Achieve assigned monthly and quarterly vehicle sales targets.Maintain an average retail sales of 4+ vehicles per month after six months.Generate and convert leads effectively within a 7-day inquiry-to-retail timeframe.Ensure high customer satisfaction (CDI & NPS scores).Drive cross-selling of allied products (MGA, EW, CCP, Exchange, MSSF, etc.).Successfully complete MSIL certification programs and in-house training.Growth & Career Path:Start as a Relationship Manager (Sales Executive)Promotion to Senior Service Advisor after 6 months (based on performance)Progress to managerial positions through annual performance evaluationsOpportunity to grow into leadership roles, ultimately reaching CEO-level positions within the dealership

Join Auric Motors Pvt. Ltd. Drive Your Career Forward! Position: Sr. Relationship Manager (Team Leader)Department: Sales – Arena / Nexa Reports To: Showroom Manager / Sales Development Manager Location: Multiple locations across Rajasthan Team Responsibility: 5 Sales Executives About Auric Motors Pvt. Ltd.Auric Motors is a leading and distinguished Maruti Suzuki dealership in Rajasthan with over 100+ customer touchpoints, operating across various cities and towns. As the largest Maruti Suzuki dealership in the state, we are driven by a mission to deliver exceptional service, career growth, and customer delight.We offer:Structured career paths from Relationship Manager to CEOContinuous learning through MSIL certification programsFocused leadership and skill development Job Role: Sr. Relationship Manager (Team Leader)The Sr. Relationship Manager (SRM) is a Team Leader responsible for guiding and managing a team of 5 Relationship Executives (REs) to meet sales and business standard goals. The SRM ensures end-to-end sales process compliance and drives performance in critical Business Standard Components (BSC) and Network Standard Components (NSC). Key Responsibilities: Achieve team-level car retail targets monthly Monitor and improve BSC/NSC parameters Conduct regular performance reviews and team training Manage enquiry handling, follow-ups, test drives, and bookings Promote cross-selling of EW, CCP, MGA, and Finance Ensure high-quality customer engagement and issue resolution Coordinate with Used Car Evaluator, MGA, Delivery Coordinator, and Finance Updated Performance KPIs: ParameterTarget EW (Extended Warranty)85% Attachment CCP (Consumer Convenience Package)70% MGA (Accessories Billing)16,000 per vehicle Exchange (True Value / Used Cars)30% of total sales MSSF (Maruti Suzuki Service Forwarding)55% NPS (Net Promoter Score)Above 95 CDI (Customer Delight Index)Above 130 Growth & Career Path: RM SRM Showroom Manager General Manager Business Head CEO MSIL Training | Leadership Development | Performance-Based Promotions Who Should Apply?MBA / B.Tech graduates (Freshers & Experienced)Confident communicators and customer-centric professionalsPassionate about automobile sales & relationship managementTarget-driven individuals with leadership potential Application Process:Apply now: Email: hr.bkn@auricmotors.com Walk-in: Nearest Auric Motors dealership Contact: 94141 38510 / 94148 23648 Be part of a growing legacy. Your journey from RM to CEO starts here at Auric Motors!