Team Leader

Job Description

Join Auric Motors Pvt. Ltd. Drive Your Career Forward! Position: Sr. Relationship Manager (Team Leader) Department: Sales Arena / Nexa Reports To: Showroom Manager / Sales Development Manager Location: Multiple locations across Rajasthan Team Responsibility: 5 Sales Executives About Auric Motors Pvt. Ltd. Auric Motors is a leading and distinguished Maruti Suzuki dealership in Rajasthan with over 100+ customer touchpoints , operating across various cities and towns. As the largest Maruti Suzuki dealership in the state , we are driven by a mission to deliver exceptional service , career growth , and customer delight . We offer: Structured career paths from Relationship Manager to CEO Continuous learning through MSIL certification programs Focused leadership and skill development Job Role: Sr. Relationship Manager (Team Leader) The Sr. Relationship Manager (SRM) is a Team Leader responsible for guiding and managing a team of 5 Relationship Executives (REs) to meet sales and business standard goals. The SRM ensures end-to-end sales process compliance and drives performance in critical Business Standard Components (BSC) and Network Standard Components (NSC) . Key Responsibilities: Achieve team-level car retail targets monthly Monitor and improve BSC/NSC parameters Conduct regular performance reviews and team training Manage enquiry handling, follow-ups, test drives, and bookings Promote cross-selling of EW, CCP, MGA, and Finance Ensure high-quality customer engagement and issue resolution Coordinate with Used Car Evaluator, MGA, Delivery Coordinator, and Finance Updated Performance KPIs: Parameter Target EW (Extended Warranty) 85% Attachment CCP (Consumer Convenience Package) 70% MGA (Accessories Billing) 16,000 per vehicle Exchange (True Value / Used Cars) 30% of total sales MSSF (Maruti Suzuki Service Forwarding) 55% NPS (Net Promoter Score) Above 95 CDI (Customer Delight Index) Above 130 Growth & Career Path: RM SRM Showroom Manager General Manager Business Head CEO MSIL Training | Leadership Development | Performance-Based Promotions Who Should Apply? MBA / B.Tech graduates (Freshers & Experienced) Confident communicators and customer-centric professionals Passionate about automobile sales & relationship management Target-driven individuals with leadership potential Application Process: Apply now: Email: hr.bkn@auricmotors.com Walk-in: Nearest Auric Motors dealership Contact: 94141 38510 / 94148 23648 Be part of a growing legacy. Your journey from RM to CEO starts here at Auric Motors!