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Equitas Small Finance Bank
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Service & Operations Manager

Service & Operations Manager

Equitas Small Finance Bank

7 - 12 years

1 - 5 Lacs

Jaipur

Posted:2 months ago| Platform:

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Skills Required

Finance application software Compliance BFSI auto loans customer service business development retail sales car sales sales marketing sales management car loan refinance automobile sales relationship management auto finance

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled professional with 7 years of experience to join our team as a Service & Operations Manager in Equitas Small Finance Bank Ltd, located in the BFSI industry. Roles and Responsibility Manage and oversee daily operations to ensure efficient service delivery. Develop and implement strategies to enhance customer satisfaction and loyalty. Collaborate with cross-functional teams to achieve business objectives. Analyze operational data to identify areas for improvement and optimize processes. Ensure compliance with regulatory requirements and industry standards. Foster a culture of excellence and continuous improvement within the team. Job Requirements Proven experience in managing services and operations in the BFSI industry. Strong understanding of financial products and services. Excellent leadership and communication skills. Ability to analyze complex data and make informed decisions. Experience in developing and implementing process improvements. Strong problem-solving skills and attention to detail.

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Equitas Small Finance Bank

Banking

Chennai Tamilnadu

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Service & Operations Manager