519 Service Now Jobs - Page 13

NTT DATA is looking for a Field Tech Senior Associate - DSS to join the team in Navi Mumbai, Maharashtra (IN-MH), India. As a member of the EUC Team, you will provide support to End Users in a Client Environment. Your work will be guided by operational and project objectives, with performance measured on SLAs, CSFs, and KPIs aligned to the same. Your responsibilities will include Day to Day Incident Resolution & Request Fulfilment aligned to the ITIL Framework. You will also be involved in IMAC (Install, Move, Add, Change) for Desktops, Laptops, Monitors, Printers, and other IT Equipment and Peripherals as needed. Additionally, you will learn new and emerging technologies as guided by busine...

Imagine what you could achieve at Apple, where new ideas swiftly evolve into groundbreaking products and exceptional customer experiences. Your dedication and passion can lead to remarkable accomplishments. The individuals at Apple don't just develop products; they create wonders that transform entire industries. The diverse workforce and their innovative ideas inspire the technology and environmental efforts that define Apple's operations. By joining Apple, you contribute towards leaving the world in a better state than how we found it. Apple Operations and Supply Chain operates with outstanding precision, accuracy, and scale to fulfill customer promises. Central to this operation are top-n...

NTT DATA is looking for a Field Tech Specialist - Tech Bar to join our team in Hyderabad, Telangana, India. As a Field Tech Specialist, you will be responsible for providing support to the organization's end-user base, responding to service requests and incidents, and collaborating with various teams to resolve issues effectively. You will lead the Hyderabad team and work closely with other tech teams in the region. Key responsibilities include imaging and managing laptops using Intune imaging and Airwatch portal management, managing hardware lifecycle, acting as the 1st Level Point of Contact for escalations, and managing tickets on ServiceNow ITIL tool based on priorities and SLAs. You wil...

You will be part of the EUC Team, providing support to End Users in a Client Environment. Your work will be guided by operational and project objectives and will be measured on SLAs, CSFs & KPIs aligned to the same. You will be responsible for Day to Day Incident Resolution & Request Fulfilment aligned to the ITIL Framework. Additionally, you will be involved with IMAC (Install, Move, Add, Change) for Desktops, Laptops, Monitors, Printers, and other IT Equipment and Peripherals as required. This may involve moving equipment between desks, floors, or buildings as needed. You will also need to learn new and emerging technologies as required by business requirements. The ideal candidate should ...

The Engineer Intmd Analyst is an intermediate level position responsible for a variety of engineering activities including the design, acquisition, and development of hardware, software, and network infrastructure in coordination with the Technology team. The overall objective of this role is to ensure quality standards are being met within existing and planned frameworks. Responsibilities: - Provide assistance with a product or product component development within the technology domain - Conduct product evaluations with vendors and recommend product customization for integration with systems - Assist with training activities, mentor junior team members, and ensure teams" adherence to all co...

As a Mainframe Development and Support professional at FIS, you will play a key role in ensuring the high availability and stability of one or more applications. Your responsibilities will include incident and problem analysis, change deployment, application performance monitoring, and development support. You will be part of a dynamic team that specializes in prepaid card management systems, focusing on card processing and issuing applications for prepaid cards. Your expertise in Mainframe technology will be essential in delivering end-to-end solutions for prepaid card operations. Your day-to-day tasks will involve installing, maintaining, and supporting application/source code and its comp...

You will be part of a global organization that focuses on delivering care, leveraging technology to improve the health of millions of individuals. Your work with the team will directly contribute to enhancing health outcomes by providing individuals with access to necessary care, pharmacy benefits, data, and resources for their well-being. The culture at this organization is characterized by diversity, inclusion, talented colleagues, comprehensive benefits, and opportunities for career development. By joining this team, you will have the chance to make a positive impact on the communities we serve and contribute to advancing health equity globally. Your role will involve working in a US shif...

You are invited to join Infosys BPM Ltd. as a Service Desk - Voice for International Voice Process in Pune. As a member of our team, you will play a crucial role in providing L1 support and resolving client issues through calls, chat, and email. Your excellent communication skills will be key in ensuring effective client interactions. Additionally, experience with ticketing tools like ServiceNow, Remedy, and control M will be advantageous. In this role, you will utilize your expertise in resolving queries related to VPN, Drivers, O365, driver installations, Active directory, operating systems, networking, and cloud computing. Proficiency in using productivity applications such as Microsoft O...

As a SAG-SNL, SAA, AWP, HSM Subject Matter Expert (SME) in Pune for the Global Financial Messaging group, you will play a critical role in managing SWIFT-based applications that connect to the SWIFT infrastructure. Your commitment, accountability, and responsibility towards the applications of the global financial messaging team will be essential. You are expected to be dynamic, hands-on, and possess not only technical knowledge but also skills in project, change, release, stakeholders, and vendor management. Given the ever-changing regulatory landscape in various countries, you will face high-impact and frequent changes in these global applications. You should be comfortable working in a ch...

As a Software Engineer II in HR Tech (Workday HCM) at FC Global Services India LLP, your primary responsibility will be to provide Application Support for Workday applications, focusing on Workday Functional. You will work in the HRIS Center of Excellence, contributing to the HR transformation agenda by designing, developing, and supporting key HR technologies for global locations across multiple continents. The ideal candidate for this position will have hands-on experience in Workday Core HCM, Compensation, Reporting, and Security. You will be expected to efficiently resolve Workday functional support issues for customers, manage customer expectations regarding issue resolution timelines, ...

As a Senior Storage Engineer at AHEAD, you will play a crucial role in maintaining and ensuring the overall health of storage technologies in our managed services customer's environments. You will be an integral part of the Managed Services Infrastructure Practice - Storage and DPS team, focusing on Tier 3 incident management, service request management, and change management infrastructure support for all Managed Services customers. Your responsibilities will include providing enterprise-level operational support for incident, problem, and change management activities, planning and executing maintenance tasks, evaluating customer environments for performance and design issues, collaborating...

You will be responsible for providing operational support for the firm's travel, expense, corporate card, and physical records operations. Your main focus will be on managing daily workflow, administering T&E software, and handling special projects within the Global Corporate Service department. In terms of operational support for travel, you will be resolving requests and issues related to travel, corporate cards, expenses, reporting, user access, and workflow updates using the in-house automated service delivery system (SNOW). You will also monitor expense report preparation/submission to ensure compliance with firm policy, lead support for new technology enhancements or changes in Concur,...

The Manager, Technical Support leads a team of technical support professionals to ensure high-quality technical assistance for customers. You will supervise daily operations, implement efficient processes, and collaborate with cross-functional teams to boost customer satisfaction. Reporting to the Director of Global Support, you will also strategize to enhance support services and optimize customer experience. Your responsibilities include overseeing, mentoring, and guiding the technical support team. Managing first-line managers and leads, setting performance goals, conducting evaluations, and fostering a collaborative team environment for productivity and innovation. You will manage techni...

Are you passionate about service excellence and eager to contribute to a global organization that prioritizes both people and the planet IFF, a renowned leader in food, beverage, health, biosciences, and sensorial experiences, is looking for a dynamic individual to join their Procurement department as a Global Procurement COE Hub Sr. Manager. Based in Hyderabad, as a Global Procurement COE Hub Sr. Manager, your primary focus will be on overseeing the day-to-day operations of the Procurement Hub. You will lead a team of procurement specialists tasked with providing essential procurement support to the organization. Your role involves managing the team's workload, implementing best procurement...

As a Security Managed Services Engineer (L2) at NTT DATA, your primary responsibility is to provide a managed service to clients, ensuring the operational efficiency of their Security Infrastructures and systems. By proactively monitoring, investigating, and resolving technical incidents and problems, you play a crucial role in restoring service to clients while adhering to service level agreements (SLA). Your focus will be on second-line support for incidents and requests of medium complexity, contributing to project work when necessary. Your key roles and responsibilities include proactively monitoring work queues, resolving incidents/requests within agreed SLAs, updating tickets with reso...

You will be responsible for providing IT support services to end users in Australia Time. As a Manager, Senior Analyst, or Analyst in the IT Support team, your main focus will be on end user support and basic endpoint troubleshooting, following ITIL process framework guidelines. Your role will involve utilizing your expertise in products such as Service Now, Intune, Windows OS, Microsoft Teams, Office365, and TeamViewer. To qualify for this position, you should hold a degree in IT along with any additional technical certifications, with a preference for ITIL certification. The ideal candidate will have at least 3+ years of experience for Analyst IT Support, 5+ years for Senior Analyst IT Sup...

As an experienced Application Rationalization Architect, you will play a crucial role in optimizing the application portfolio strategy of our organization. Your responsibilities will include overseeing the rationalization of the application portfolio, driving modernization efforts, and ensuring alignment with organizational goals. You will collaborate with business and technology leaders to streamline the existing application portfolio, identify redundancies, propose cloud-native solutions, and lead the adoption of scalable and secure technologies. Your key responsibilities will involve leading the assessment, streamlining, and modernization of the application portfolio. You will work cross-...

As a Java Lead/Developer with 5+ years of experience, you will be responsible for developing and leading projects using Java Springboot, API development, and microservices. Your primary skills should include: - Proficiency in Java Spring Boot and Spring WebFlux for programming - Strong experience in API-Driven Development, particularly in RESTful and Microservices - Deep understanding of Data Structures and Algorithms - Hands-on experience with concurrency frameworks like Mono, Flux, and Akka - Familiarity with ORM frameworks such as Entity, Hibernate, and Dapper - Expertise in relational databases like Oracle, MS SQL, or Postgres - Good knowledge of queuing or streaming engines like Kafka -...

You will be responsible for managing Onshore stakeholders and building strong relationships with the client. Your role will involve managing the performance of daily, monthly, quarterly, and annual accounting processes and reporting. You will work closely with Vendors and Requestors as needed. It is essential to have excellent accounting knowledge and strong conceptual understanding. Your tasks will include analyzing and researching all discrepancies or exceptions in the process, monitoring key performance parameters to ensure adherence to SLAs, and initiating cross-training to create adequate backups. You will be expected to design or prepare training materials and ensure that all training ...

Job Title : Service Now Test Engineer Location State : Haryana Location City : Gurgaon Experience Required : 2.5 to 4 Year(s) CTC Range : 8 to 13 LPA Shift: Day Shift Work Mode: Hybrid- 3 days WFO Position Type: Contract Openings: 2 Company Name: VARITE INDIA PRIVATE LIMITED About The Client: An American technological research and consulting firm based in Stamford, Connecticut that conducts research on technology and shares this research through private consulting, executive programs, and conferences. Its clients include large corporations, government agencies, technology companies, and investment firms. The Client serves over 12,000 organizations in over 100 countries with an employee stren...

The role you are applying for involves being responsible for troubleshooting and monitoring the rollouts of all Yum Platforms services and products. Your main tasks will include ensuring the health of systems, managing communication with various internal and external stakeholder groups, defining metrics, understanding incident management processes, and analyzing business metrics to ensure business continuity. You will need to utilize tools for observability and proactive monitoring, enhance alerting mechanisms, and minimize system downtime to improve the user experience of restaurant technology services. Responding promptly to alerts, opening incident and support tickets, and coordinating wi...

You are being offered an exciting opportunity to join NTT DATA as a Field Tech Associate - DSS Engineer in Pune, Maharashtra (IN-MH), India. As a member of the EUC Team, you will provide essential support to End Users in a Client Environment. Your work will be guided by operational and project objectives, with performance measured on SLAs, CSFs, and KPIs aligned to the same. Your responsibilities will include Day-to-Day Incident Resolution & Request Fulfilment following the ITIL Framework. You will also be involved in IMAC (Install, Move, Add, Change) activities for various IT equipment and peripherals as required, ensuring seamless operations within the organization. Additionally, you will ...

As a SAP PP & QM Technical Architect at Birlasoft, you will be a key player in leveraging your expertise to deliver successful SAP implementations. With a focus on Logistics tracks such as OTC, PTP, or SCM, you will utilize your deep knowledge of PP and QM module functionalities to drive efficiency and productivity within the organization. With a minimum of 10 years of experience, including 3 to 5 end-to-end ECC and S/4HANA implementations, you will be responsible for ensuring seamless integrations with other modules such as MM, CS, FICO, PP, and PM. Your role will also involve acting as a functional expert, promptly identifying and resolving application issues to provide timely solutions. I...

You are a Senior Systems Engineer with 2 to 4 years of experience, specializing in Dynatrace, ITIL V4, Service Now, and Unix in the context of Retail Banking. Your role involves working in rotational shifts without travel requirements. Your primary responsibility is to maintain and optimize systems for seamless operations. Your tasks include monitoring and ensuring the performance of systems through Dynatrace, providing support and troubleshooting for Unix-based systems, utilizing Service Now for incident management, and implementing ITIL V4 practices for enhanced service delivery. Collaboration with cross-functional teams, conducting system audits, maintaining documentation, and ensuring co...

As a Support Engineer (L3 Support) for ForgeRock OpenAM, you will be an integral part of the IAM managed services team, working on-site at the customer location in Noida, India. Your responsibilities will include incident support, problem management, change management, platform configuration, and performance improvement maintenance related to ForgeRock AM. You should hold a Bachelor's degree in Computer Science/Information Technology or a related field, along with 4-6 years of relevant experience in IAM support, specifically with ForgeRock OpenAM. Your role will involve driving L3 level troubleshooting of IAM solutions, handling change management, and supporting multiple customers" infrastru...