519 Service Now Jobs - Page 14

You will be responsible for implementing, managing, and supporting web-based applications that support Dental Network Administration, Quality Management Program, Clinical AI Review DB, and Cactus. Your role will involve leading the offshore technical team, developing applications, making enhancements, and collaborating with onshore technology teams. Your expertise in Microsoft technologies will be crucial, including ASP.NET, .Net core, Restful API, WCF, MVC, MSSQL, Oracle SQL server, jQuery, JavaScript, CI/CD, Jenkins, Service Now, JIRA, Confluence, React & Angular (basics), Launchpad, AWS services (basics), Swagger, PostgreSQL, Hive & Presto. You must have hands-on experience in building an...

You are required to work as a SAG-SNL, SAA, AWP, HSM Subject Matter Expert (SME) in Pune for the Global Financial Messaging group. Your main responsibility will be managing SWIFT-based applications that connect to the SWIFT infrastructure on a global scale. This role demands a high level of commitment, accountability, and responsibility towards the applications of the global financial messaging team. You need to be dynamic, hands-on, possess technical knowledge, and excel in project, change, release, stakeholders, and vendor management. Due to the constantly changing regulatory framework in different countries, you will encounter high-impact and frequent changes in these global applications....

International Technical Voice Support Min 1Yr Experience in Service Desk /Technical Support Graduates Only WFO-US Shifts CTC Upto 6 LPA + Incentives + Allowances 5 Days Working Contact - 8890492756(HR BHOOMI) E-MAIL - bhoomighrs@gmail.com

The Mainframe Delivery Lead plays a critical role in collaborating with various stakeholders such as Project Managers, Implementation Managers, Product Owners, Service Delivery, Enterprise Release, and Change Management. Your primary responsibility is to oversee the delivery of Mainframes Solution by establishing timelines, forecasting, providing guidance to stakeholders as needed, and ensuring compliance to deliver Mainframes solution for an initiative. You will take ownership and be accountable for end-to-end Technology Delivery for Account Management Projects, aligning with business requirements. Your duties also include ensuring that Mainframes document artifacts are accurately maintaine...

As an HR Service Delivery Senior Analyst at Accenture, you will be responsible for managing Employee Services with a focus on Employee and Labor Relations. With 5 to 8 years of experience, you will play a key role in improving workforce performance, boosting business agility, increasing revenue, and reducing costs. Your primary responsibilities will include query/case management, managing labor laws, and facilitating discussions between employers and employees regarding salary, benefits, and rights. To excel in this role, you should have experience in project handling, a background in people management, HR operations expertise, and familiarity with tools like Service Now and Workday. As a Se...

NTT DATA is looking for a Field Tech Senior Analyst to join the team in Bangalore, Karnataka, India. As a part of this role, you will be responsible for scheduling and dispatching tasks, maintaining communication with field staff, acting as an escalation point for technicians, handling customer inquiries, maintaining documentation, providing emergency support, ensuring quality assurance, and assisting in escalation management. To excel in this role, you should have 4-6 years of experience in End User Computing (EUC) support with expertise in Windows, Office, and Desktop/Laptop Hardware. Experience in an ITIL Process Based Environment is required along with hands-on experience with ITSM Tools...

NTT DATA is looking for a Field Tech Associate - DSS to join the team in Pune, Maharashtra, India. As a member of the EUC Team, you will provide support to End Users in a Client Environment. Your work will be guided by operational and project objectives, focusing on SLAs, CSFs & KPIs aligned with the same. You will be responsible for Day-to-Day Incident Resolution & Request Fulfilment according to the ITIL Framework. Additionally, you will be involved in IMAC activities for various IT hardware and peripherals. To be successful in this role, you should have 1 to 3 years of experience in End User Computing, IT Support, and Asset Management. Strong troubleshooting skills in Windows, Office, COT...

Apply directly to below link Link :: https://www.jobs.global.fujitsu.com/job/ServiceNow-ITSM_Technical-Consultant_2229/2229-en_US/ Experience: 5+ Years Shift: 9 AM to 6 PM Hybrid work Mode Job Description: We are looking for a ServiceNow ITSM and Integration Specialist to identify, design and deliver larger or more complex architectures, strategies and specific solutions through the ServiceNow platform. The role holder will • In-depth knowledge of the ServiceNow Platform, technology, development, integration and modules, to design, develop, implement and test modules in line with agreed timelines, budget, costs, quality and development standards. • Hands on ITSM process implementation experi...

This is a hybrid role that has a requirement of working at least three days a week in the office. What can you expect? The Partner Success Sr Specialist will be responsible for supporting the Partner Success Lead Specialists and the overall partner success strategy by managing their own portfolio of partner relationships (TPM) and delivery against strategic and tactical goals work. This role requires a proactive individual with a strong background in partner success and account management, who can effectively advocate for partners while ensuring their needs are met. The ideal candidate will collaborate with cross-functional teams to enhance customer engagement and satisfaction, while also co...

The Engineer Intmd Analyst is an intermediate level position responsible for a variety of engineering activities including the design, acquisition and development of hardware, software and network infrastructure in coordination with the Technology team. The overall objective of this role is to ensure quality standards are being met within existing and planned frameworks. Responsibilities: Provide assistance with a product or product component development within the technology domain. Conduct product evaluations with vendors and recommend product customization for integration with systems. Assist with training activities, mentor junior team members and ensure teams adherence to all control an...

You should have excellent/good communication skills and team management skills to effectively handle L1/L2 Monitoring and Incident Management. Your responsibilities will include managing shifts independently, monitoring alerts, initiating Bridge Calls, engaging stakeholders, being present throughout the bridge call, and preparing Problem statements. It is crucial to adhere to SLAs and follow up on issues with respective application teams. You should also have experience in ticket creations using Service Now/JIRA Ticketing tools and monitoring server/application alerts using tools like SolarWinds, Opsgenie, Splunk. Basic knowledge of Linux, Windows, and Networks is preferred, with L0 level ex...

As a Level 3 Network Engineer at our company located in Vadodara, you will be required to have a B. Tech/B.E. degree in Computers/IT along with relevant certifications such as CCNA, CCNP, CCIE ITILv3. With at least 10-14 years of experience in the field, you will play a crucial role in our network infrastructure. Your responsibilities will include hands-on experience with various Network Technologies such as Routing, Switching, Firewall, Load Balancers, and Wireless Network. You will be involved in Network designing, Architecting, Troubleshooting, and Integrations. Your expertise in core and edge IP routing technologies including IPv4 and IPv6, BGP, OSPF, MPLS, and more will be essential. In...

You are a clinically oriented individual with experience in Customer Service/Call Center, particularly in a White Glove setting. You are fluent in medical terminology and have familiarity with major Laboratory Information Systems (LIS) and Electronic Medical Records (EMRs) such as Epic, Cerner/Oracle, Meditech, SCCSoft lab, Sunquest, Orchard, and NextGen. Your skills include exceptional proficiency in Microsoft Excel and ticketing systems like Service Now. You are adept at communicating effectively within your peer group, facilitating customer status calls and working sessions, and monitoring the progression of validation testing. You excel at multitasking and meeting stringent customer dead...

As a member of the voice infrastructure team, you will play a crucial role in responding to escalated incidents and driving them to resolution. Your primary responsibility will be to collaborate with various individuals and teams to ensure prompt and accurate resolution of any issues that arise. Utilizing Service Now, you will assist in ticket resolution for MAC or trouble requests. Your expertise will be essential in configuring, maintaining, and supporting various Cisco Unified Communication technologies, including Cisco Unified Communication Manager (CUCM), Cisco Unity Connection (CUC), Cisco Emergency Responder (CER), Cisco Voice Gateways (VG), and Cisco Expressways. You will also troubl...

You will be joining Northern Trust, a globally recognized financial institution that has been in operation since 1889. As a Principal, IT Resiliency Architect, you will play a crucial role in evaluating and designing complex IT infrastructure solutions within the IT Resiliency Team. Your responsibilities will involve working with various teams to ensure the resilience and continuity of operations, especially in the face of unforeseen disasters. In this role, you will need to possess strong program management skills to collaborate effectively with cross-functional infrastructure and application owners. Your expertise in data center, networking, security, storage, virtualization, database, and...

We have a new opportunity for a "CRM Support Product Owner" with our client in India on a 1-year contract. As the CRM Support Product Owner, you will be responsible for managing and supporting live digital assets with a focus on CRM implementation, digital transformation, product management, requirement analysis, data analytics, business process redesign, and project management. To qualify for this role, you should have a Bachelor's degree in computer science, software engineering, or a related field. Additionally, having a product management or ITIL certification would be a plus. You should have at least 6 years of experience in product management or support roles, specifically focusing on ...

As a Technical Specialist - Cloud Engineer, you will be responsible for designing, developing, and delivering significant components of engineering solutions to achieve business goals. Your key responsibilities will include active participation in designing and developing new features, ensuring solutions are maintainable and integrated successfully, assisting junior team members, and controlling their work where applicable. You will develop source code, CI/CD pipelines, infrastructure and application configurations, following detailed software requirements. Additionally, you will provide quality development for technical infrastructure components such as Cloud configuration, Networking, Secu...

Landis+Gyr is a leading global provider of integrated energy management solutions. We measure and analyze energy utilization to generate empowering analytics for smart grid and infrastructure management, enabling utilities and consumers to reduce energy consumption. Our innovative and proven portfolio of software, services, and intelligent sensor technology is a key driver to decarbonize the grid and helped to avoid around 9 million tons of CO2 in FY 2023. With sales of USD 2.0 billion in FY 2023, Landis+Gyr employs around 6,900 talented people across five continents. For more than a century, we've been pioneers in energy innovation, and we continue to lead the way toward a more sustainable ...

The People Services Knowledge Base Manager role, part of the Business Operations team within the People Services Program Management organization, reports to the People Services Connect to Resolve Manager. Your main responsibility will be to ensure that the C2R Golden Rules for Content Management are effectively applied in various countries, focusing on maintaining the quality of the Knowledge Base (KB) within the People Services scope. The Program Management team is dedicated to managing global projects within People Services and ensuring operational excellence, particularly in the Connect to Resolve (C2R) domain. Business Operations (BO) aims to deliver top-notch enterprise services that su...

As a candidate for the position of L1/ L2 Monitoring and Incident Management, you should possess excellent communication skills and the ability to manage shifts independently. Your day-to-day responsibilities will include monitoring alerts, initiating Bridge Calls, engaging with stakeholders, being actively involved throughout the bridge call, and preparing Problem statements. It is essential to adhere to SLAs and follow up on issues with the respective application teams. You should have experience in creating tickets in Service Now/JIRA Ticketing tools and monitoring server/application alerts using Monitoring Tools like SolarWinds, Opsgenie, and Splunk. Additionally, having basic knowledge ...

As an AV & Interactive Technologies Operations Lead at EY, you will play a crucial role in managing and leading a team responsible for Audio Visual and Interactive technologies in meeting rooms and office environments. Your proactive approach to operational excellence will be essential in driving change within a fast-paced, technology-driven setting. Your responsibilities will include overseeing day-to-day operational activities to ensure efficiency, quality, and alignment with strategic goals. You will lead and coordinate global operations, support team transitions, ensure compliance with KPIs and SLAs, develop SOPs, drive continuous improvement initiatives, manage operational budgets, and ...

Technical Support Executive||Virtual Interview 1 Yrs in international Technical support SAL Max 8.4(30% hike on last Package) Gurgaon NP- 0-25 days Troubleshooting, ticketing, service now, service desk, DNS, DHCP, APIPA, DORA, active directory Required Candidate profile Drop Profiles sakshitiwari.img@gmail.com 8448387768

Responsibilities Include but not limited to : 1. Ensure APAC Digital Platform SOP are aligned with Global SOP and maintained in a central location. 2. Working with Auditors, IT Service Owners, IT Security teams and Service Level Managers to ensure Digital Platforms daily operations meet our integrity and service levels. 3. Interview, investigate and report on operational efficiency during post change and post incident reviews. 4. Use all available data to analyze and drive continuous improvement. 5. Provide operational data and reports that can be used by others to improve service quality 6. Develop, maintain, and enhance IT reporting and analytics functions on a scheduled basis and support ...

As an Infoscion, you will play a vital role in the delivery team by engaging with clients to resolve quality assurance issues and ensure exceptional customer satisfaction. Your responsibilities will include understanding client requirements, creating and reviewing designs, validating architecture, and delivering top-notch service offerings in the technology sector. In this role, you will be involved in project estimation, providing insights for solution delivery, conducting technical risk planning, performing code reviews, and reviewing unit test plans. Additionally, you will lead and mentor your teams to produce optimized, high-quality code deliverables while promoting continuous knowledge ...

The Chief Technical Officer (CTO) will be overseeing and managing the operation of Banks network infrastructure, enterprise applications, server infrastructure, storage systems, vendor/telco, data center/cloud infrastructure, and cybersecurity technologies, systems, and applications by reporting to the CEO/Board IT Committee. The desired candidate should have a strong background and hands-on experience in Service Now based IT Operations Management (ITOM) with a specific focus in the banking/fin-tech sector. As a key member of the executive management team of the Bank, the CTO interacts with senior stakeholders and other members of the Bank. **Operations:** - Responsible for monitoring and al...