Purpose of the Role: The P&C Coordinator within the People & Culture Shared Services (PCSS) team is responsible for delivering high-quality, centralized HR services across key employee lifecycle processes. This role supports day-to-day HR operations by managing employee data, generating reports, handling Tier 1 inquiries, and ensuring process accuracy and compliance. The P&C Coordinator partners closely with P&C Business Partners, COEs, and employees to enable a consistent and streamlined employee experience Job Responsibilities: Case Management Serve as the first point of contact for Tier 1 employee and manager inquiries via the case management system. Escalate complex or sensitive issues to P&C Business Partners or P&C COEs in a timely manner, ensuring seamless resolution and minimal disruption. Maintain and update case documentation to ensure a complete and auditable service record. Support the knowledge base by identifying common inquiries and suggesting article updates. Dashboards & Metrics: Generate regular reports and dashboards tailored to the specific needs of Managers, P&C BPs, and P&C COEs to enable data-driven decision-making. Support regular operational and compliance reporting (e.g., onboarding status, case volume, SLAs). Track and report on key service metrics and trends to inform continuous improvement. Data quality management: Ensure the accuracy and completeness of all P&C data, maintaining high data quality standards in HRIS and case management systems. Conduct routine audits of employee records and follow up on discrepancies. Support lifecycle events such as promotions, transfers, and terminations by validating and updating employee records. Process Improvement: Streamlining HR processes: Identifying areas for improvement and leveraging technology and innovation to enhance day-to-day operations and improve efficiency. Developing & Updating processes, procedures & workflows to ensure compliance with laws and regulations. Operational support: Collaborative support: Providing necessary support to P&C BPs, P&C CoEs, and Managers, enabling them to focus on strategic initiatives. Day-to-day operations: Assisting with day-to-day HR operations, ensuring seamless delivery of HR services. Stakeholder management: Building strong relationships with stakeholders, understanding their needs, and delivering tailored solutions. Minimum Requirements: 3 or more years preferred experience in overall HR and/or HR Business Partnering Wellbeing certification(s) preferred; bachelor’s degree required Excellent communication skills – written, verbal, and presentation Possess strong problem solving and analytical skills; attention to detail and proven ability to manage set timelines High proficiency with PowerPoint, Excel, Microsoft 365 a plus Show more Show less

As our Data Architect, you’ll play a pivotal role in shaping end-to-end digital and data architecture, driving modernization efforts, and enabling best-in-class customer and team member experiences. You’ll work in close partnership with our Digital, Technology, and cross-functional business teams – as well as global vendors – to deliver scalable, integrated, and future-ready solutions. This role is ideal for someone who thrives in complex, multi-market environments, with a strong track record in MarTech, microservices architecture, and enterprise-level digital transformation within QSR, Retail, or customer-centric industries. Key Responsibilities Lead the development of scalable digital and data architectures across Pizza Hut UK, France, Canada, and Germany, aligned to Yum! Brands’ global architecture principles. Design, assess, and evolve “to-be” state architectures for digital products, including Maverick (new website and mobile app) and supporting backend integrations. Collaborate with key vendors (e.g., Emarsys, Algonomy, Punchh, OneTrust) and internal stakeholders to align solution design with business objectives and customer needs. Own and evolve MarTech and customer data architecture blueprints, including MDM, data remediation, and cross-platform integration strategies. Drive the design and implementation of solutions that enable real-time personalization, AI/ML readiness, and data activation across channels. Embed data governance, data observability, and quality frameworks into architecture planning to ensure robust and scalable pipelines. Ensure compliance with global and regional data privacy regulations (e.g., GDPR, PIPEDA) through privacy- and security-by-design approaches. Translate business needs into architectural requirements and propose optimized solutions that balance performance, scalability, and flexibility. Provide architectural leadership for initiatives in customer identity, consent management, product data, and digital engagement. Design architecture to support campaign orchestration, segmentation, and multi-channel journey design in collaboration with marketing teams. Support cloud-native and DevOps-aligned implementation models, including CI/CD, containerization, and infrastructure-as-code where applicable. Maintain robust architectural documentation, integration diagrams, and governance artifacts in alignment with Yum’s internal review processes. Guide and influence cross-functional teams, third-party vendors, and local market stakeholders to ensure delivery of cohesive, compliant solutions. What We’re Looking For 8 - 12 years of experience in data and digital architecture, with proven delivery of MarTech, microservices, and digital transformation projects. Deep knowledge of customer data platforms (CDPs), CMS platforms, API-first architecture, and microservices design. Experience designing cloud-native and hybrid architectures using AWS and/or Azure platforms. Strong grasp of MDM principles, data modelling, and data integration patterns across distributed systems. Demonstrated success supporting large-scale architecture initiatives across multi-market geographies (ideally including UK, France, Canada, or Germany). Hands-on experience integrating or evaluating tools such as Emarsys, Algonomy, Punchh, OneTrust, Tealium, Adobe Experience Cloud, Salesforce, or similar. Proven ability to manage architecture delivery in a vendor-driven environment, coordinating across internal and external stakeholders. Familiarity with privacy, consent, and customer data protection frameworks, particularly within UK/EU/Canada jurisdictions. Strong communication and stakeholder management skills, with the ability to translate complex architecture into business-aligned insights. Comfortable working across global time zones and with diverse, cross-cultural teams. Preferred Qualifications : Prior experience working in QSR o Retail environments. Exposure to real-time streaming, composable commerce, or AI-enabled data architecture is highly desirable. Experience in global brands such as Pizza Hut, McDonald’s, or similar multi-brand consumer businesses is a plus. Understanding of observability platforms and tools for maintaining data quality and operational transparency . Show more Show less

Purpose of the Role We are seeking a motivated and detail-oriented Total Reward Analyst to join our team. This role will ensure compensation & broader reward delivery excellence for our Brands in India (KFC, Pizza Hut, & Taco Bell), as well as our Non-US based Yum! Corporate and Digital & Technology (D&T) employees. This role will work directly with Brand, Yum!, & D&T partners to bring our programs to life. If you are a proactive individual with an eye for detail, have intellectual curiosity, and a commitment to excellence, we want to hear from you! Responsibilities: Job leveling, offers, & job description management: Work closely with HRBP & talent acquisition teams on job leveling evaluations and pay packages, recommendations & reviews. Compensation process support & analytics: Ensure executional excellence of key compensation programs and processes like the year-end performance review. Provide support through system testing, reporting, end-to-end execution ownership, governance / guideline adherence, and ad-hoc analytics. Local Reward program execution: Partner with local vendors and ensure delivery excellence and compliance of all Total Rewards programs in India, Vietnam, and Israel. Survey / External Reporting Support: Partner with reward and local HR partners to provide accurate and relevant data collection. Spot Bonus Program Management: Help manage nominations for the stock program for the brand globally and execute cash plan for all India & D&T Non-US businesses. Ad-Hoc Reporting & Analysis: Conduct ad-hoc TR reporting and analysis, including compensation reviews, special projects, and program rollouts. Minimum Requirements: Experience: MBA Tier 1 with (2-4) years /MBA with (4-6) years of experience in total rewards (ideally compensation), with a proven track record in a similar role. Experience in supporting technology teams is a plus. Analytical Skills: Strong analytical skills with the ability to interpret data and provide sound actionable insights. Attention to Detail: High level of attention to detail to ensure accuracy and consistency in all tasks. Proactive Approach: A proactive and self-motivated individual who can take initiative, manage multiple requests, and drive results with a sense of urgency. Communication Skills: Excellent communication skills, both written and verbal, with the ability to effectively collaborate with cross-functional teams. Show more Show less

Purpose of the Role: The Total Rewards Wellbeing Coordinator will assist all efforts related to the wellbeing program operations which serve as a center of excellence/knowledge for brands, supporting all above-store employees and US company owned restaurants Programs: Implementation & execution support of all U.S. wellbeing benefit programs (physical, emotional & financial) Job Responsibilities: Wellbeing Program Administration & Coordination (35%) Administer smaller wellbeing programs (WW, A&F, Allstate Identity Protection, SoFi, etc.) Maintain the wellbeing initiatives calendar, tracking participation, and managing logistics, follow up communications Assist in tracking participation and coordinating logistics of wellness activities (Live Well expos, step challenges, emotional health series) Updating content/web portals, managing surveys, and tracking/reporting participation Tuition Reimbursement, Scholarships & Service Awards (35%) Administration of tuition reimbursement, scholarship program, and service awards Assist in employee communications related to tuition and other wellbeing programs Invoice Processing & Compliance Support (20%) Lead invoice processing for healthcare and wellbeing programs Support preparation of and collection of wellbeing program compliance documentation, risk assessments, and file integrations Support for Other H&W Initiatives (10%) Assisting in broader Health & Welfare programs as needed Minimum Requirements: 3 or more years preferred experience in corporate health promotion design OR overall HR and/or healthcare experience Wellbeing certification(s) preferred; bachelor’s degree required Excellent communication skills – written, verbal, and presentation Possess strong problem solving and analytical skills; attention to detail and proven ability to manage set timelines High proficiency with PowerPoint, Excel, Microsoft 365 a plus Working Relationships: This Coordinator will be an individual contributor role with no direct reports.This position will work with the Benefits Manager to ensure a seamless employee experience with benefits utilization. The Wellbeing Coordinator will also work with IT, HR Communications, Legal, Payroll team and HR partners to explore initiatives and administer various wellbeing programs. The Wellbeing Coordinator, will be the first point of contact for operational and day to day escalation and resolution. Show more Show less

Purpose of the Role: The Time Off Analyst role is responsible for the support and administration of the company time off programs and initiatives, including but not limited to, baby bonding paid time off, adoption time off and reimbursement and all brand vacation plans. In addition, this position will be responsible for troubleshooting vacation and sick time issues in Oracle’s Absence Management module. Programs: Execution of all non-disability time-off events such as sick leave, vacation, baby bonding and adoption time off. Job Responsibilities: Absence Management – 35% Timely resolution of absence management HRHD cases to ensure sick and vacation accruals are correct, allowing for payment of employee vacation and sick time. Review and correct absence plan enrollment after batch accrual runs weekly. Implement new vacation initiatives, working with Legal to create policies/forms and IT for absence management configuration and testing. Work closely with compliance manager to identify new or changing mandatory paid sick time plans. Partner with IT to ensure proper set up of new plans in Oracle’s absence management module. Baby Bonding and Adoption Time Off – 65% Timely processing and resolution of baby bonding and adoption time off requests for above store and restaurant general managers, ensuring coordination with state paid family leave plans and payroll partners. Review and maintenance of policies related to baby bonding and adoption assistance, as well as all HRonline communication updates for time off initiatives. Quarterly audits of baby bonding and adoption paid time off payments. Validate state paid family leave offsets to ensure application to the appropriate bank/accounting cost centers. Partner with manager and compliance to provide education assistance to managers and employees regarding Yum paid time off policies. Create and maintain process/procedure documentation for absence accrual resolution and administration of time off program Minimum Requirements: Bachelor’s Degree or combination of education and experience that enables performance in all aspects of the position Minimum of one year HRMS support experience (Oracle) Strong Microsoft Office and Excel skills, with excellent written/verbal communication skills Ability to handle issues involving sensitivity, confidentiality and legal exposure Knowledge of federal and state regulations for HIPAA, FMLA, and State Paid Family Leaves Ability to work with multiple teams across the organization to identify and resolve time off issues Ability to lead complex projects independently with strong prioritization and time management skills Working Relationships: This Analyst will be an individual contributor role with no direct reports. This position will work with the Disability Analyst to ensure a smooth transition to baby bonding paid time off. The Time Off Analyst will also work with IT, HR Communications, Legal, Payroll team and HR partners to explore initiatives and administer time off programs.The Time Off Analyst will be the first point of contact for baby bonding and adoption time off, as well as vacation accrual errors. Show more Show less

Purpose of the Role: Health and welfare (traditional) benefit plans for all US company owned restaurants with global support to IHQ and some international based employees. Support employees from team members to executives, driving education of programs and providing a customer maniac experience and resolution to issues. Job Responsibilities: Administer healthcare plan enrollments and life events, creating/updating cases, and Oracle benefits information. Research, respond to issues and create cases regarding inquiries for all healthcare plans. Communicate with HR Business Partners, employees, retirees, COBRA/LTD members as needed. Coordinate with vendors for issue resolutions. Prepare invoices for Dependent verification, Legal, HSA, Kaiser, Quantum, Tobacco Cessation Point person for HSA matters: member issues, employer/employee funding files, researching account discrepancies/returned funds Act as day-to-day contact with Dependent verification and Tobacco Cessation vendors Prepare health verifications/court orders for all active and terminated employees. Manage benefits email box, handling routine and moderately complex issues via email or phone call. Triage calls to necessary SME’s for non-healthcare related issues. Minimum Requirements: Bachelor’s Degree or combination of education and experience that enables performance in all aspects of the position Minimum of one year HRMS support experience (Oracle) Strong Microsoft Office and Excel skills, with excellent written/verbal communication skills Ability to handle issues involving sensitivity, confidentiality and legal exposure Ability to work with multiple teams across the organization to identify and resolve healthcare-related issues Working Requirements: The H&W Coordinator will be an individual contributor role with no direct reports. This position will work with the Healthcare Analyst to ensure a timely resolution / escalation of member issues. The Health & Wellness Coordinator will also work with IT, Legal, Payroll team and HR partners to administer healthcare programs. The H&W Coordinator will be the first point of contact for Kaiser, Quantum & Tobacco Cessation vendors. Administrative, routine work supporting H&W Analyst and Manager. Work cross-functionally with HRBPs, HRIT, Accounts Payable, payroll as needed Interaction with external vendors in an administration capacity, lead contact for Dependent Verification and Tobacco Cessation Show more Show less

Purpose of the Role We are seeking an experienced and detail-oriented Senior Manager – Finance to lead and manage a team of 10+ finance professionals across four critical verticals: Financial Reporting as per US GAP and IND AS, Gen & Admin Cost Analysis, Budgeting & Planning, Cash Management, Franchise Revenue Accounting, Income & Expense Variance Analysis, Balance Sheet Schedules Reconciliation and Compliance. The ideal candidate will bring strong leadership capabilities, deep domain expertise, and a strategic mindset to drive operational excellence, ensure compliance, and support the financial health of the organization. Key Responsibilities: Financial Reporting: Prepare and review financial statements in compliance with US GAAP and IND AS. Ensure timely and accurate monthly, quarterly, and annual reporting. General & Administrative (G&A) Cost Analysis: Monitor and analyse G&A expenses and Identify cost-saving opportunities and provide actionable insights to department heads. Budgeting & Planning: Lead the annual budgeting and forecasting process. Collaborate with business units to develop financial plans aligned with strategic goals. Cash Management: Oversee cash flow planning and ensure availability of funds. Optimize working capital and support treasury operations. Franchise Revenue Accounting: Manage accounting for franchise revenue streams in accordance with applicable revenue recognition standards. Maintain accurate and timely records. Income & Expense Variance Analysis: Conduct detailed variance analyses comparing actuals vs. budgets/forecasts. Identify drivers of variances and recommend corrective actions. Balance Sheet Schedules Reconciliation: Review and reconcile all balance sheet accounts. Ensure accuracy, completeness, and compliance with internal controls. Compliance: Ensure adherence to internal policies, statutory requirements, and external audit standards. Assist in coordination with auditors and regulators. Team Management: • Lead, mentor, and develop a team of 10+ professionals across the four verticals, fostering a culture of accountability, continuous learning, and high performance. • Ensure workload balance, set clear objectives, and monitor performance metrics. • Promote cross-functional collaboration and drive process improvements across finance operations. Minimum Requirements: CA Qualified + Finance Background 10–12+ years of progressive experience in finance and accounting, with at least 3–5 years in a leadership role. Proven experience managing compliance, revenue accounting, financial reporting and Audit. Strong knowledge of accounting standards (IFRS/US GAAP), SOX, and statutory compliance. Experience in retail, F&B, or franchise-based businesses preferred. Skills & Competencies: • Strong analytical and problem-solving skills. • Exceptional leadership and interpersonal skills. • Excellent communication and stakeholder management. • Ability to manage multiple priorities and deadlines. • Proficient in ERP systems (e.g., SAP, J D Edward, Oracle) and MS Excel. Reporting Tool - HFM. Show more Show less

Purpose of the Role We are looking to hire a candidate with dual qualification of Lawyer and a Company Secretary . The candidate should be a member of ICSI and the candidate should have relevant experience of 4-7 years in Company Secretarial matters, contract drafting and reviews and general legal processes Responsibilities: Company Secretarial: Organize board meetings and shareholders meetings in due compliance with mandatory secretarial standards. Oversee compliance filings on MCA portal. Maintenance and updating statutory register. Maintaining repository of secretarial documents in an organized manner such that they are easily retrievable. Departmental administrative matters: Maintenance and updating vendor MIS. Vendor invoice processing as per SOP. Overall record management. Stakeholder management: Collaborate with cross-functional teams to support them from legal standpoint Contracts: Support drafting, review and red lining of contracts. Ensure compliance with SOP on contract life cycle management. Minimum Requirements: LL.B - Mandatory + CS (Preferred) - with relevant experince working for a corporate firm in legal domain. 4-7 years of relevant experience with either PCS firms, consulting firms or closely held MNCs. Must be hands-on with MS Office suite including Word and Powerpoint. Should be tech-savvy and willing to work on new tools. Impeccable integrity with positive mindset. Show more Show less

Purpose of the Role The Cyber Risk Analyst supports the validation and resolution of risk issues, working closely with system owners and the Crown Jewels Program Manager. This role involves monitoring treatment plans, validating issue closures, and recommending compensating controls. The Risk Analyst plays a crucial role in identifying, assessing, and mitigating cybersecurity risks to safeguard organizational assets. Responsibilities Validate issues and coordinate resolutions with system owners. Monitor and track the progress of treatment plans, ensuring timely remediation. Evaluate and recommend compensating controls to effectively mitigate risk. Conduct risk assessments and analysis to identify emerging threats. Provide risk insights to enhance security posture and compliance efforts. Collaborate with cross-functional teams to improve risk management strategies. Minimum Requirements: BE-BTECH / Bachelor’s degree in Cybersecurity, Risk Management, or a related field. 4-6 years of experience in risk analysis, cybersecurity, or related discipline. Experience in risk frameworks such as NIST, ISO 27001, CIS, or FAIR. Familiarity with compliance standards and regulatory requirements. Strong analytical and problem-solving skills with attention to detail. Effective communication skills to articulate risk findings and recommendations. Ability to remain calm under pressure organization in high-pressure situations Excellent problem solving and analytical skills Preferred Requirements Successful closure and validation of critical risk issues. Ensuring treatment plans progress on schedule with minimal delays. Maintaining high issue closure rates and timely remediation. Proactive identification and mitigation of emerging cybersecurity risks. Clear and effective collaboration with internal stakeholders

Purpose of the Role: Yum! Brands’ Cybersecurity Division is looking for a dynamic candidate to provide Identity and Access Management leadership for our global business enterprise to provide access to digital assets, while mitigating risk to a business acceptable level. We are a company that thrives on innovation, so to be successful you’ll have a great degree of curiosity, as well as deep knowledge of Identity and Access Management systems (primary ISAM and ISIM), Single-Sign-On, Web Services, and Authentication Protocols (SAML, OAuth, OpenID). This role provides significant visibility; not only will you work closely with the corporate IT team, but you will also interact with the Security Architects, the Yum Senior Leadership Team; Global IT Directors and Managers; Yum Infrastructure Leaders, Yum Legal, and various vendors and service providers. Responsibilities Developing strategic plans for securing Yum’s global business operations including new technology research/development/implementation Creating global IAM policies and standards, and updating the rolling 3-year global IAM operation roadmap Working with cross functional teams to ensure the confidentiality, integrity, and availability of Yum’s digital assets and systems Oversee IAM operations, incidence investigation, problem resolution and technical consultation. Provide technical oversight of IAM team to grow their knowhow through mentoring and coaching. Develop operation specifications for new IAM services, applications and service offerings Work with IAM architecture (integrated process, applications, data and technology) team to solve business problems in alignment with the current standards. Lead research of Identity and Access Management (IAM) Systems, Single-Sign-On and Authentication Technologies which lead to higher productivity and easier secure access to Yum’s global digital assets. Assets include information, desktops, servers, web services, applications, contracts and mobile devices. Develop a global 1-3 year road map for Identity and Access Management for in-store, above store, and consumer facing technologies. Ensure development of secure application and authentication standards to enable Yum’s digital growth initiatives in both web based and mobile platforms. Qualifications IAM Subject Matter Expertise with at least 10 - 12 years on operations, implementation and development experience integrating security solution w/ business application and processes. Minimum of 5 years leading technical teams with responsibility for Global IAM operations A deep understanding of Identity and Access Management Architecture and Operations is required. Proven experience with IBM Security (or comparable IAM solutions) and Active Directory required. Knowledge of Web Services Architecture, SSO and Federation is required along with the knowledge of security and Java J2EE specification, Struts, WSDL, Web 2.0/WSRP. Hands on experience in ISIM Customization: Advance Workflow customization, Workflow Extensions, LCR customization, ID policy customization, advance provisioning, and custom UI, custom Adapter Development Detailed familiarity with ISAM and Ping Federation Concepts: Web security, Authentication, Authorization, Kerberos, Session Management, Web Proxy, Risk-Based Access A solid understanding of Information Security Architecture technologies and concepts required: Firewalls, intrusion detection, monitoring tools, encryption, certificate authority, reverse proxy, etc. Strong knowledge of Internet technologies and XML integration, including XML-Schema, XML-RPC, XML-SOAP, and/or Web Services/SOA.

Purpose of the Role: Yum! Brands’ Cybersecurity Division is looking for a dynamic candidate to provide Identity and Access Management leadership for our global business enterprise to provide access to digital assets, while mitigating risk to a business acceptable level. We are a company that thrives on innovation, so to be successful you’ll have a great degree of curiosity, as well as deep knowledge of Identity and Access Management systems (primary ISAM and ISIM), Single-Sign-On, Web Services, and Authentication Protocols (SAML, OAuth, OpenID). This role provides significant visibility; not only will you work closely with the corporate IT team, but you will also interact with the Security Architects, the Yum Senior Leadership Team; Global IT Directors and Managers; Yum Infrastructure Leaders, Yum Legal, and various vendors and service providers. Responsibilities Developing strategic plans for securing Yum’s global business operations including new technology research/development/implementation Creating global IAM policies and standards, and updating the rolling 3-year global IAM operation roadmap Working with cross functional teams to ensure the confidentiality, integrity, and availability of Yum’s digital assets and systems Oversee IAM operations, incidence investigation, problem resolution and technical consultation. Provide technical oversight of IAM team to grow their knowhow through mentoring and coaching. Develop operation specifications for new IAM services, applications and service offerings Work with IAM architecture (integrated process, applications, data and technology) team to solve business problems in alignment with the current standards. Lead research of Identity and Access Management (IAM) Systems, Single-Sign-On and Authentication Technologies which lead to higher productivity and easier secure access to Yum’s global digital assets. Assets include information, desktops, servers, web services, applications, contracts and mobile devices. Develop a global 1-3 year road map for Identity and Access Management for in-store, above store, and consumer facing technologies. Ensure development of secure application and authentication standards to enable Yum’s digital growth initiatives in both web based and mobile platforms. Qualifications IAM Subject Matter Expertise with at least 10 - 12 years on operations, implementation and development experience integrating security solution w/ business application and processes. Minimum of 5 years leading technical teams with responsibility for Global IAM operations A deep understanding of Identity and Access Management Architecture and Operations is required. Proven experience with IBM Security (or comparable IAM solutions) and Active Directory required. Knowledge of Web Services Architecture, SSO and Federation is required along with the knowledge of security and Java J2EE specification, Struts, WSDL, Web 2.0/WSRP. Hands on experience in ISIM Customization: Advance Workflow customization, Workflow Extensions, LCR customization, ID policy customization, advance provisioning, and custom UI, custom Adapter Development Detailed familiarity with ISAM and Ping Federation Concepts: Web security, Authentication, Authorization, Kerberos, Session Management, Web Proxy, Risk-Based Access A solid understanding of Information Security Architecture technologies and concepts required: Firewalls, intrusion detection, monitoring tools, encryption, certificate authority, reverse proxy, etc. Strong knowledge of Internet technologies and XML integration, including XML-Schema, XML-RPC, XML-SOAP, and/or Web Services/SOA.

Purpose of the Role You will be responsible for the strategic and tactical execution of technical solutions tailored for engineers as well as for our brand partners - KFC, Taco Bell, Pizza Hut and The Habit Burger Grill. Responsibilities Partner with Product Owners to plan for infrastructure, platform support, and observability needs for new market launches. Partner with stakeholders and other product teams to gather top-level scope and requirements. Capture, track, and provide status on top risks, actions, issues, and dependencies. Identify key decision points for escalation and maintain decision logs. Communicate regular updates to stakeholders and the Yum! SRE Leadership Team. Establish and monitor key performance indicators (KPIs) to measure product success. Use data-driven insights to make informed decisions and optimize product performance. Drive continuous improvement and innovation within the product team. Encourage experimentation and adoption of new technologies and methodologies. Mandatory Requirements 6-10 years of Technical Product and Project Management experience. Experience with observability tools like Datadog or similar platforms. Hands on experience on Jira and Confluence. Ability to read system diagrams and technical documents Exceptional communication skills , both written and verbal, with strong problem-solving and analytical capabilities.

Purpose of the Role Responsible for troubleshooting and monitoring the rollouts of all Yum Platforms services and products. This role will help ensure that our systems are healthy and will proactively manage communication with multiple internal and external stakeholder groups when problems are detected. This role will also create/define metrics, understand incident management end to end process and know how to analyze the business metrics based on the brands to determine business continuity. Leverage tools for observability and proactive monitoring and improve alerting mechanisms to ensure the health and performance of restaurant technology service and minimize system downtime and enhance user experience. Respond promptly to alerts , opening incident and support tickets as part of a rigorous incident management process. You will also need to coordinate with other teams and stakeholders across different time zones and regions to proactively address potential issues and expedite resolution. Manage case and incident workflows to resolve issues efficiently and minimize impact on services. Conduct root cause analysis and impact assessments to prevent future incidents. Develop new production runbooks to provide clear resolution steps for common issues. Mandatory Skills Minimum 4 - 6 years of experience in a production support role with customer interaction management. Experience in ticket tracking tools such as Service Now and Jira. Hands on exposure on observability tools like Datadog or similar platforms. Exceptional communication skills , both written and verbal, with strong problem-solving and analytical capabilities.

Purpose of the Role Forming the Yum Digital Tech Team, you’ll be working across teams to support the DevOps of the Digital products for web and app as well as the integrations to the many external services. Your focus will be on creating and supporting high quality, highly scalable, infrastructure. Mandatory Skills 4 - 6 years of experience in DevOps with exposure on building CI/CD pipelines. Hands on experience in Jenkins, Kunbernetes, Docker and Terraform. Comprehensive AWS knowledge and experience. Serverless Framework and AWS Serverless knowledge including Step Functions, Lambda, SNS, Dynamo DB and SQS. Exposure on Docker and AWS ECS support / deployment and troubleshooting. Knowledge of Datalake configuration and event streaming including AWS Firehose, Kinesis etc.

Purpose of the Role Design, test, implement, deploy, and support continuous integration pipelines that build and deploy to cloud-based environments (development, stage/testing, production). In this role, you will help us build the foundation for our future technology platforms by setting standards around cloud-native patterns, which will inform and be the driving factor in system wide strategic cloud transformation journey. Write infrastructure code and test cases code Deploy and configure monitoring and logging tools used for generating alerts about the health of our systems and applications Help with the design, building, and automation of cloud-based infrastructure and provide guidance to development teams regarding how they can continually improve their applications cost, performance, and reliability through investigation, analysis, and best practice recommendations Work in a Cloud Native infrastructure environment built to host and support true micro services architecture applications. Mandatory Skills 6 - 10 years in a professional cloud computing role with Kubernetes, Docker and Infra-as-Code experience. Experience in design, implementation, and deployment of large-scale, highly available, cloud-based infrastructure utilizing AWS, GCP, Azure or other public cloud providers. Strong collaboration skills with multiple IT functions, business leaders and vendors, exhibiting excellent teamwork and strong verbal and written communication skills along with expert troubleshooting and analytical skills. In depth knowledge of cloud-native application development paradigms and tools Strong know-how with the current trends of large-scale infrastructure environments with proven success in the deployment of resilient cloud-native solutions. Thorough knowledge of scripting and programming languages such as Bash, Python, Java, C#, NodeJS. Experience with source code control systems, branching and merging strategies, automated unit testing frameworks, automated build tools, and automated deploy frameworks. Deep working knowledge of serverless and container-based technologies such as Lambda, Docker, Kubernetes, and container platforms such as Rancher Labs or RedHat OpenShift.

The role you are applying for involves being responsible for troubleshooting and monitoring the rollouts of all Yum Platforms services and products. Your main tasks will include ensuring the health of systems, managing communication with various internal and external stakeholder groups, defining metrics, understanding incident management processes, and analyzing business metrics to ensure business continuity. You will need to utilize tools for observability and proactive monitoring, enhance alerting mechanisms, and minimize system downtime to improve the user experience of restaurant technology services. Responding promptly to alerts, opening incident and support tickets, and coordinating with teams across different time zones are essential parts of this role. Efficiently managing case and incident workflows, conducting root cause analysis, and developing production runbooks for common issues are crucial responsibilities. The role requires a minimum of 4-6 years of experience in a production support role with customer interaction management, proficiency in ticket tracking tools like Service Now and Jira, hands-on exposure to observability tools such as Datadog, and exceptional communication, problem-solving, and analytical skills.,

Purpose of the Role Yum! Brands’ Administration Division is looking for a dynamic candidate who is responsible for the efficient operation and maintenance of the JDE EnterpriseOne ERP system at Yum. This role involves managing JDE system administration, JDE security/Sox, JDE installing/updates, and providing JDE technical support for users globally. Responsibilities System Administration: Manage Yum's JDE EnterpriseOne ERP for all system administration and CNC activities, including managing SQL servers and Windows servers in Azure along with server and DBA teams. Technical Support: Provide overall JDE technical support for the JDE functional team and end-users during specific hours. Collaboration: Work closely with JDE functional team, customers, and external partners to ensure seamless integrations between JDE and external applications. System Monitoring and Performance Tuning: Ensuring the efficient operation of JD Edwards EnterpriseOne systems by monitoring system performance and tuning it as necessary Project Involvement: Lead projects working with in-country subject matter experts and third-party consultants. Identify the best practice solutions to broaden the functionality and benefits derived from the JDE E1 ERP system install base. Provide business process analysis and JDE E1 application configuration expertise. Technical Expertise: Provide conversion and interface expertise for new market and new module installations on E1. Develop and implement the best practice solutions for business processes and integration through the utilization of E1 functionality. Mandatory Skills 4 – 10 years of experience in Database Administration and System Management. Hands on experience in JDE installation, updates, and upgrades. Extensive experience in JDE Security administration. Proficiency in MS SQL Server Administration and T-SQL Scripts Exposure on managing Microsoft Windows servers in Azure Cloud. Extensive experience in Oracle WebLogic server installation, patching, and management. Strong knowledge of JDE Orchestrator and Rest APIs. Proficiency in JDE development and functional knowledge. Exposure on developing and deploying SQL SSIS/ETL packages. Hands on experience in Disaster Recovery and Failover best practices. Proficiency in Networking and Firewalls. Knowledge with ServiceNow, ReportsNow, Krise, and Jams Scheduler is a plus.

Purpose of the Role We’re looking for a Platform Engineer to lead the design and development of internal self-service workflows and automation for our internal developer platform. This role will: Build reusable workflows using Go, empowering developers to provision infrastructure, deploy applications, manage secrets, and operate at scale without needing to become Kubernetes or cloud experts Drive platform standardization and codification of best practices across cloud infrastructure, Kubernetes, and CI/CD Create developer friendly APIs and experiences while maintaining a high bar for reliability, observability, and performance Design, develop, and maintain Go-based platform tooling and self-service automation that simplifies infrastructure provisioning, application deployment, and service management. Write clean, testable code and workflows that integrate with our internal systems such as GitLab, ArgoCD, Port, AWS, and Kubernetes. Partner with product engineering, SREs, and cloud teams to identify high-leverage platform improvements and enable adoption across brands. Mandatory Skills 4 - 6 years of experience in a professional cloud computing role with Kubernetes, Docker and Infra-as-Code. A BA/BS in Computer Science or equivalent work experience Exposure on Cloud/DevOps/SRE/Platform Engineering roles. Proficient in Golang for backend automation and system tooling. Experience operating in Kubernetes environments and building automation for multi-tenant workloads. Deep experience with AWS (or equivalent cloud provider), infrastructure as code (e.g., Terraform), and CI/CD systems like GitLab CI. Strong understanding of containers, microservice architectures, and modern DevOps practices. Familiarity with GitOps practices using tools like ArgoCD, Helm, and Kustomize. Strong debugging and troubleshooting skills across distributed systems.