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Service Now Developer

Service Now Developer

Cozzera

6 years

0 Lacs

Pune Maharashtra India

Posted:12 hours ago| Platform:

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Skills Required

service developer servicenow design ui rest software development analysis coding testing support training documentation stability monitoring technology scripting script server discovery mapping orchestration certifications itil communication teamwork agile scrum analytics

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: ServiceNow Developer

Location: Hybrid

Experience: 6+ years

Job Type: Full-Time

About the Role:

ServiceNow Developer

Key Responsibilities:

Develop, configure, and customize ServiceNow applications and services.
Design and implement solutions within ServiceNow based on business needs.
Create and manage workflows, business rules, UI policies, UI actions, and client scripts.
Develop and maintain integrations between ServiceNow and other systems (REST, SOAP, etc.).
Implement ITSM modules (Incident, Problem, Change, Asset, CMDB, Knowledge, Service Catalog).
Participate in the full software development life cycle (SDLC): requirement analysis, design, coding, testing, and deployment.
Troubleshoot technical issues, perform root cause analysis, and implement corrective actions.
Provide support, training, and documentation to internal teams and users.
Ensure system stability and performance through proactive monitoring and optimization.
Stay updated with new ServiceNow features and best practices.

Required Skills and Qualifications:

Bachelor’s degree in Computer Science, Information Technology, or a related field.
6+ years of experience in ServiceNow development and administration.
Strong expertise in ServiceNow core applications: Incident, Problem, Change, CMDB, Knowledge, Service Catalog.
Experience with scripting in ServiceNow (Business Rules, Client Scripts, UI Policies, Script Includes).
Hands-on experience with ServiceNow integrations using REST, SOAP, MID Server, etc.
Knowledge of ServiceNow Discovery, Service Mapping, and Orchestration (preferred).
ServiceNow certifications like CSA (Certified System Administrator) or CIS (Certified Implementation Specialist) are a plus.
Good understanding of ITIL processes and methodologies.
Excellent problem-solving, communication, and teamwork skills.

Nice to Have:

Experience with Scoped Applications development.
Familiarity with Agile/Scrum methodologies.
Exposure to Performance Analytics and Reporting.

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