Service Now Developer

4 - 8 years

0 Lacs

Posted:2 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a ServiceNow Engineer with 4-7 years of experience, you will be responsible for designing, developing, and maintaining custom ServiceNow applications and modules. You will work on various aspects of the ServiceNow platform including ITSM, ITOM, SecOps, and App Engine. Your expertise in ServiceNow Now Assist and development of flow for App Engine is mandatory for this role. Your key responsibilities will include configuring and managing ServiceNow modules, workflows, UI policies, business rules, and UI actions. You will be required to write and modify scripts in JavaScript, ServiceNow scripting languages, and integrate ServiceNow with other systems using SOAP, REST, and other web services APIs. Additionally, you will provide ongoing support, troubleshooting, and maintenance of the ServiceNow platform to ensure continuous service availability. Implementing best practices to optimize performance and security of ServiceNow environments will be crucial. You will also assist with ServiceNow version upgrades and patching, ensuring smooth deployment with minimal downtime. Your role will involve developing and maintaining technical documentation for custom applications, workflows, and integrations. You should be ready to explore and quickly learn new things required at work as mandated by project requirements. Good-to-have skills include proficiency in JavaScript, HTML, CSS, and web technologies, experience with ServiceNow Studio, AppEngine, ServiceNow Discovery, Service Mapping, Configuration Management Database (CMDB), and expertise in ServiceNow administration, configuration, and platform setup. You should have strong problem-solving skills, excellent communication, and interpersonal skills, with the ability to work collaboratively with both technical and non-technical stakeholders. The ability to work independently, manage multiple tasks, and prioritize effectively is essential. You should have a strong attention to detail and commitment to delivering high-quality work. Additionally, you should be able to mentor junior consultants or developers and take responsibilities of the tasks assigned to you.,

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