275723 Service Jobs - Page 11

Manage incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Job Types: Full-time, Permanent Pay: ₹11,000.00 - ₹18,000.00 per month Benefits: Health insurance Leave encashment Provident Fund Work Location: In person

DESCRIPTION The L2 associate acts as the primary interface between Amazon and our stakeholders, so to our seller POCs - you ARE Amazon. L2 Associates are expected to identify concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Key job responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify trends to suggest process improvements BASIC QUALIFICATIONS Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal) in language. Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications PREFERRED QUALIFICATIONS *Logistics background and Experience in similar role * Proficient in Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Summary : We are seeking a motivated and customer-focused individual to join our team as a Contact Center Executive . The role involves handling customer inquiries, providing information about products or services, resolving complaints, and ensuring an excellent customer experience. The ideal candidate should possess strong communication skills, problem-solving abilities, and a passion for delivering outstanding service. : Customer Interaction: Respond to customer inquiries via phone, email, chat, or other communication channels. Provide accurate information regarding products, services, and policies. Issue Resolution: Handle and resolve customer complaints in a professional and timely manner. Escalate complex issues to the appropriate department or supervisor when necessary. Data Management: Maintain detailed and accurate records of customer interactions in the excel sheet. Ensure customer data confidentiality and compliance with company policies. Team Collaboration: Coordinate with internal teams to address customer needs effectively. Share feedback and insights from customer interactions to help improve processes and services. Performance Goals: Meet or exceed key performance indicators (KPIs) such as response time, resolution time, and customer satisfaction scores. Continuously strive to improve personal performance and contribute to team success. Qualifications and Skills: Educational Background: High school diploma or equivalent; a bachelor’s degree is preferred. Experience: Prior experience in a customer service or contact center role is an advantage. Familiarity with CRM tools and contact center technologies is a plus. Key Skills: Excellent verbal and written communication skills. Strong problem-solving and conflict-resolution abilities. Ability to multitask and work effectively in a fast-paced environment. Empathy and a customer-first attitude. Ability to work in a dynamic, team-oriented environment. * Competitive salary and performance-based incentives. Professional development opportunities. Friendly and inclusive work culture. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Provident Fund Ability to commute/relocate: Badshahpur, Gurugram, Haryana: Reliably commute or willing to relocate with an employer-provided relocation package (Required) Experience: total work: 1 year (Required) Location: Badshahpur, Gurugram, Haryana (Required) Work Location: In person

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Provide Superior Customer Experience to Small Business Card Members who use American Express for several exclusive benefits and services We not only service, we also indulge in value generation to maximize spending by identifying the Mood, Profile & Need of the Customer and leverage these details to offer the best suited benefits/products to the Customer while being compliant with the laid guidelines Resolve all Customer Queries and Follow Established Procedures as Appropriate Provide alternatives and apply Superior Service No, Call Handling Skills To Ensure Best Possible Solutions and FCR to Card Members Deliver to the Customer, Employees and Shareholder Metrics as per Goals Highlight Issues through Feedback and Recommend Changes in Workflows, Procedures, Service Levels, Based on Customer Demands To Meet Their Needs and Ensure Quality Service is given at all times Adherence to Quality and Compliance Guidelines. Ability to Take Quick Decisions and Respond to Customer Inquiries 24/7 & Rotational shifts including night shifts Hybrid environment Minimum Qualifications: Minimum 1 year of meaningful experience in customer service Excellent Verbal Communication Customer Focused, with Strong Ability to resolve Customer Issues and Effectively Address Service No Situations Strong interpersonal, communication and listening skills Demonstrated Dependability/Self Motivating Skills. Change Management Ability Demonstrated Ability to Work effectively within a Team Environment as well as independently Demonstrate personal excellence and resiliency by remaining positive and calm in difficult situations Proven Analytical and Problem Solving with a strong attention to Detail. Workable knowledge of MS Office Applications (Word, Power-point, Excel) We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Job Summary: The Hospital Receptionist will be the first point of contact for patients, visitors, and callers. The role involves managing patient appointments, providing information, and ensuring a smooth and professional experience for all hospital visitors. Key Responsibilities: Greet patients, visitors, and guests in a friendly and professional manner. Manage patient appointments and registrations efficiently. Answer phone calls and respond to inquiries regarding hospital services. Maintain patient records and ensure accurate data entry in the hospital management system. Coordinate with doctors, nurses, and other hospital staff to facilitate patient flow. Handle billing inquiries, payments, and insurance documentation when required. Ensure the reception area is clean, organized, and welcoming. Manage visitor queues and guide patients to appropriate departments. Required Skills & Qualifications: High school diploma or equivalent; a diploma in healthcare administration is a plus. Prior experience in hospital or healthcare reception preferred. Excellent communication and interpersonal skills. Basic computer skills; familiarity with hospital management software is an advantage. Professional and courteous demeanor with strong customer service orientation. Ability to multitask in a fast-paced environment. Job Type: Full-time Pay: ₹15,000.00 - ₹26,035.71 per month Experience: Front Office : 1 year (Preferred) Work Location: In person

Collaborate with clients to craft their perfect travel itinerary. Coordinate transportation, reservations, and accommodations on behalf of clients. Create a positive work environment for fellow employees. Uphold Expocity’s reputation as a top-tier travel agency through quality customer service and good results. Build and maintain positive relationships with tourism organizations, including hotels, restaurants, tour vendors, and event-ticketing companies. Work on GDS & other booking tools to book Air,Hotel,Train & Bus Travel. Job Type: Full-time Pay: ₹16,138.51 - ₹53,967.51 per month Benefits: Commuter assistance Provident Fund Work Location: In person

Hiring for Sn. Customer Care Associate Location- Gurgaon 5 days working, Rotational shift Grad with Min 1 year Int travel experience with Excellent Gds knowledge and travel knowledge required Salary-55k CTC + 8k PLI Retention bonus-1 Lakh both side cabs Need Immediate Joiners with excellent communication skills. Job Types: Full-time, Permanent Pay: Up to ₹50,000.00 per month Work Location: In person

Profile : Customer Service Associate Location : Noida & Gurugram Salary : Upto 35k CTC Qualification : UG / Graduate Experience : Fresher & Experienced Skills : Fluent English (Spoken & Written) Contact : HR Tanya Chauhan (9205608165) Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹35,000.00 per month Language: English (Preferred) Hindi (Preferred) Work Location: In person

Inbound Voice Support – American Process Salary: up to ₹34,000 in-hand per month Work Mode: Work from Office Working Days: 5 Days/Week Weekly Offs: 2 Rotational Cabs : Both sides of the cab provided Education : Undergraduates & Graduates eligible Experience : Freshers and candidates with 6+ months in voice process welcome Communication : Excellent English communication skills are mandatory Availability : Immediate joiners only Job Responsibilities : - Handle inbound customer queries for a leading American service provider - Provide accurate product and service information - Ensure high levels of customer satisfaction - Maintain professional tone and quality in all interactions Interview Process: - HR Round - AMCAT Test (Minimum Score: 65 / Level B2) - Operations Round Share Resume to Shubhi 7534990226 and mention Customer Support_Gurgaon . Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Flexible schedule Leave encashment Paid sick time Paid time off Provident Fund Work Location: In person Speak with the employer +91 7534990226

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Have you been wanting to get into IT but don’t have tech experience, this could be your gateway. Do you love how it feels to help someone solve a problem? Want a chance to see lots of career options up close before you choose your path forward? Then there’s a good chance you’ll love being a Customer Service Representative at Kyndryl. Being great in this job is less about your resume and more about your personality. We are looking for friendly, helpful, and empathetic people who have an interest in technology but not necessarily tech experience. As a Customer Service Representative, you’ll be the face and voice of Kyndryl, helping customers solve their problems every day. As a L1 Helpdesk Agent combines the know-how of tech support with problem solving and customer service, so bring your people skills and we’ll teach you the rest. It’s a fun and fast-paced role where you’ll start learning and contributing right away. The first month, you learn the ropes and get set up with one client on production. Soon, you’ll be multi-tasking and providing interactive solutions (chat, email, MS Teams) while treating our customers to concierge-level care. You will also work with back-office teams to handle escalations. This is your chance to work alongside senior co-workers who will share their knowledge. As you interact with many different people on a variety of problems, you’ll grow your experience, skill, and grasp of what other job roles do. In addition, there are plentiful opportunities to find and work with mentors. You can become an expert with Microsoft 365, especially Excel, and get trained on a variety of different platforms. And you can earn certifications including Google Cloud, Azure, Microsoft, etc. In fact, the learning opportunities are what most people like best about this role. It’s fun, challenging, and fast-paced – you definitely won’t be bored! Your future at Kyndryl This is a true “start here, go anywhere” opportunity. As you get a close-up look at a wide variety of Kyndryl job roles, you can choose your career path. Many have moved up to the 2nd or 3rd level escalation team. Others go on to further education/certifications and more senior or technical roles. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills and Experience Graduate in any discipline (including engineering graduates) Minimum experience needed is 1-2 year in IT service desk Should possess excellent English communication skills Should possess basic IT skills/Trouble-shooting skills (No relevant certification necessary) Preferred Skills and Experience. · Experience working with Windows, Mac, or Linux operating systems Troubleshooting and problem-solving expertise Support help desk experience Customer support experience Experience modifying approaches and adapting to customer needs Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Inbound Voice Support – American Process (Gurgaon) Location: Sector 18, Gurgaon, Haryana Salary: up to ₹34,000 in-hand per month Job Type: Full-time Work Mode: Work from Office Working Days: 5 Days/Week Weekly Offs: 2 Rotational Cabs: Both sides of the cab provided Eligibility Criteria: Education: Undergraduates & Graduates eligible Experience: Freshers and candidates with 6+ months in voice process welcome Communication: Excellent English communication skills are mandatory Availability: Immediate joiners only Job Responsibilities: Handle inbound customer queries for a leading American service provider Provide accurate product and service information Ensure high levels of customer satisfaction Maintain professional tone and quality in all interactions Interview Process: HR Round AMCAT Test (Minimum Score: 65 / Level B2) Operations Round How to Apply: Send your resume HR Sayani at +91 8710013318 (Mention: Voice_Gurgaon ) . Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹35,000.00 per month Benefits: Flexible schedule Health insurance Leave encashment Paid sick time Provident Fund Work Location: In person Speak with the employer +91 8710013318

Job Title: International Customer Support Voice – Gurgaon(Work From Office) Work Mode: Onsite Joining: Immediate Joiners Preferred Eligibility Criteria: Undergraduate with experience or Graduate (Freshers welcome) Excellent communication skills (English) Comfortable with rotational and night shifts Salary: ₹21000 to ₹34,000 CTC Interview Process: HR Screening (Phone Call) Operations Round (Video Call) Key Responsibilities: Handle customer interactions via calls and chat Provide accurate product and service information Process customer orders, manage cancellations, and resolve queries effectively How to Apply: Send your resume to Shafaque at 9368089713 (WhatsApp or call) Hurry up – Limited openings! Job Types: Full-time, Permanent, Fresher Pay: ₹21,000.00 - ₹34,000.00 per month Benefits: Provident Fund Work Location: In person Speak with the employer +91 9368089713

Job Title: Store Manager Location: Bhiwani,Haryana Company: Pizza Wings Job Type: Full-time Salary : 27000-32000 Position Overview: We are seeking a highly motivated and results-driven Store Manager to lead daily operations at our Pizza Wings location. The ideal candidate will be an experienced leader who thrives in a fast-paced environment and is committed to driving success through effective team management, customer service excellence, and operational efficiency. Key Responsibilities: Oversee daily store operations, ensuring smooth and efficient functioning. Lead, train, and motivate team members to achieve performance goals. Monitor inventory levels and place orders as needed to maintain stock. Ensure compliance with health and safety regulations, company policies, and quality standards. Manage scheduling, payroll, and labor costs to meet business targets. Resolve customer complaints in a professional and timely manner. Implement marketing strategies and local store promotions to drive sales. Analyze financial reports and performance metrics to identify improvement areas. Maintain a clean, organized, and welcoming store environment. Join Our Team! If you're passionate about food, leadership, and creating a positive customer experience, we want to hear from you! Apply today to become a valued part of the Pizza Wings family. Job Type: Full-time Pay: ₹27,000.00 - ₹32,000.00 per month Benefits: Provident Fund Language: Hindi (Preferred) Work Location: In person

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Have you been wanting to get into IT but don’t have tech experience, this could be your gateway. Do you love how it feels to help someone solve a problem? Want a chance to see lots of career options up close before you choose your path forward? Then there’s a good chance you’ll love being a Customer Service Representative at Kyndryl. Being great in this job is less about your resume and more about your personality. We are looking for friendly, helpful, and empathetic people who have an interest in technology but not necessarily tech experience. As a Customer Service Representative, you’ll be the face and voice of Kyndryl, helping customers solve their problems every day. A Customer Service Representative combines the know-how of tech support with problem solving and customer service, so bring your people skills and we’ll teach you the rest. It’s a fun and fast-paced role where you’ll start learning and contributing right away. The first month, you learn the ropes and get set up with one client on production. Soon, you’ll be multi-tasking and providing interactive solutions (chat, email, MS Teams) while treating our customers to concierge-level care. You will also work with back-office teams to handle escalations. This is your chance to work alongside senior co-workers who will share their knowledge. As you interact with many different people on a variety of problems, you’ll grow your experience, skill, and grasp of what other job roles do. In addition, there are plentiful opportunities to find and work with mentors. You can become an expert with Microsoft 365, especially Excel, and get trained on a variety of different platforms. And you can earn certifications including Google Cloud, Azure, Microsoft, etc. In fact, the learning opportunities are what most people like best about this role. It’s fun, challenging, and fast-paced – you definitely won’t be bored! Your future at Kyndryl This is a true “start here, go anywhere” opportunity. As you get a close-up look at a wide variety of Kyndryl job roles, you can choose your career path. Many have moved up to the 2nd or 3rd level escalation team. Others go on to further education/certifications and more senior or technical roles. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills and Experience 0-1 year experience in customer service or technical support role. Flexible to work in Voice and Chat Process. Willing to work in Night Shifts / Rotational Shifts. Willingness to Work from Office as per Hybrid Work Model. Windows 10 troubleshooting, excellent communication skills and also customer service skills. Preferred Skills and Experience Experience working with Windows, Mac, or Linux operating systems Troubleshooting and problem-solving expertise Support help desk experience Customer support experience Experience modifying approaches and adapting to customer needs Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Provide day-to-day leadership and direction to a team of Operations professionals in the Service & Operations line of Business, dedicated to provide timely and accurate resolution of Service requests submitted by Advisors/clients, as per defined Service Levels and operating procedures Serve as point-person and operational expert and collaborate with Business counterparts, senior Leaders and team members to manage/resolve operational issues on daily basis Key Responsibilities Responsible to lead a team of resources and ensure effective service level adherence through timely and accurate resolution of service requests on a daily basis Implement effective staffing, work allocation and continuous management of work-baskets to ensure adherence to assignment & case deadlines Coordinate with Home Office counterparts and Subject Matter Experts for management of urgent/escalated issues and ensure seamless resolution Collaborate with Home office counterparts and SMEs to streamline processes and accordingly modify operating procedures Conduct knowledge sharing sessions, and discuss/debrief process level issues/updates to ensure dissemination of knowledge to the team Act as the Subject Matter Expert and provide responses to queries raised by Operations professionals, to ensure speedy resolution of cases Liaison with the Risk & Compliance partners and conduct periodic review of procedures to ensure adherence to Regulatory guidelines Ensure adherence to the Service delivery framework established for the Business and also drive adherence to the common minimum practices framework on a daily basis Track and report team/individual performance, along with a summary of highlights/issues/ongoing action plan, on a daily/weekly/monthly basis to various stakeholders Partner with Human Resources and functional Leaders to formulate career progression / employee development plans Provide Leadership guidance and motivate team members to improve/sustain performance through effective coaching and mentoring techniques, individually through periodic 1-0-1 meetings, and also at a team level through regular huddles and team meetings Responsible to collaborate with senior Leaders and Training counterparts to provide adequate learning & development programs for team members to improve operational knowledge, develop product and domain knowledge, and build/enhance skills/competencies Participate in Operational, Domain and soft-skills development Training programs for self development of process and domain knowledge and build/improve soft-skills/competencies Required Qualifications Bachelors degree or equivalent Strong communication, interpersonal, organizational and time-management skills. Good working knowledge of computers, with proficiency in MS Office applications (Word, Power Point and Excel). Strong operations handling experience with great focus on stakeholder/customer management Relevant experience in leading and managing team/s in the Financial Services Industry Effective People manager with high emotional intelligence About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (8:00p-4:30a) India Business Unit AWMPO AWMP&S President's Office Job Family Group Business Support & Operations

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Data Architect and Migration Specialist to join one of our clients ' teams in Riyadh . If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you. NOTE: This is a one-year contract with relocation to Riyadh , relocation costs are covered by the client. About the Role: We are seeking an experienced Data Architect and Migration Specialist to lead the enterprise data architecture strategy and oversee large-scale data migration initiatives. The ideal candidate will ensure alignment with business processes, regulatory standards, and data governance policies while supporting analytics, reporting, and strategic business objectives. Key Responsibilities: Develop, oversee, and maintain the enterprise data architecture strategy, ensuring alignment with business processes, governance, and regulatory compliance (e.g., NCA, NIC). Review, validate, and provide guidance on data models, data storage, integration, and management across databases, warehouses, and other repositories. Lead and oversee data migration strategies and execution, ensuring alignment with program objectives, BRDs, and project timelines. Manage ETL processes to ensure data accuracy, consistency, and quality during migration and integration. Define and enforce data management policies, classification standards, and access controls in line with security and privacy requirements. Evaluate and provide feedback on vendor deliverables related to data architecture, migration, and analytics. Establish and track KPIs and metrics to measure the effectiveness of data migration activities, reporting risks and issues proactively. Collaborate with cross-functional teams to ensure data solutions support analytics, reporting, and business goals. Review vendor compliance with data governance best practices, including data lineage, quality, metadata, and stewardship. Why this position: Be part of a strategic transformation project in a dynamic environment. Collaborate with cross-functional teams and vendors to deliver impactful data solutions. Opportunity to shape enterprise data architecture and migration strategy at scale. Key Requirements: Bachelor’s degree in Computer Science, Data Science, Statistics, or a related field. Minimum 10 years of experience in data architecture, data management, and large-scale data migration initiatives. Proven expertise in data migration execution, ETL validation, and legacy-to-target system transitions. Experience with data visualization tools such as Power BI or Tableau. Familiarity with KSA regulatory and compliance standards (e.g., NCA, NIC). Certifications such as Certified Data Architect (CDA), Microsoft Certified Data Analyst Associate, or equivalent are a plus. Experience in large government transformation or Customs domain projects is highly desirable. Experience with Informatica products is preferred. Must currently reside in Riyadh or be willing to relocate.

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Senior Solutions Architect to join one of our clients ' teams in Riyadh . If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you. NOTE: This is a one-year contract with relocation to Riyadh , relocation costs are covered by the client. About the Role: We are seeking experienced Solutions Architects to design and oversee enterprise-level solutions, ensuring alignment with business requirements, architectural standards, and best practices. This role involves reviewing solution designs, guiding implementation, and supporting large-scale IT transformation initiatives. Key Responsibilities: Contribute to conceptual and logical architecture specifications for enterprise solutions. Oversee architecture decisions across projects and promote consistent, reusable approaches. Review architectural, high-level, and low-level solution designs to ensure alignment with enterprise principles and business requirements. Analyze IT industry and market trends and assess their potential impact on enterprise solutions. Identify enterprise business drivers and define solution architecture requirements. Support impact analysis and assessments. Lead Architecture Review Board sessions to evaluate solution designs and ensure alignment with DTO objectives. Report deviations from agreed target architecture state and standards. Minimum 10 years of IT experience, with strong solutioning and architectural expertise in large-scale enterprise programs. At least 5 years in a formal solution or enterprise architecture role. Prior experience in government or customs transformation initiatives is highly desirable. Strong knowledge of architecture frameworks (e.g., TOGAF) and modern design principles. Familiarity with Saudi enterprise architecture frameworks (e.g., NORA) and regional technology trends is an asset. Bachelor’s degree in Computer Engineering, Information Systems, or related field. Relevant certifications such as TOGAF, AWS Certified Architect, or equivalent are preferred.

Designation- Director - Business Incubator Experience - 5 years Position Description - The Director, Business Incubator will be responsible for coordinating the activities of the Association’s business incubator by working collaboratively with incubator partners and clients, corporates, incubatee., business service providers, economic development entities, and the business community. The Director, Business Incubator will write and administergrants and oversees and facilitate the operation of the business incubator by coordinating services and developing and providing business development assistance to incubators and partners The Impact You'll Make in this Role – 1. Ensure the success of the Associations commitment to supporting economic development by 2. facilitating entrepreneurship and small business development 3. Oversees the day-to-day operation of the business incubator facility, including marketing the facility, recruiting potential partners, and assisting in screening potential clients and making recommendations 4. Works with community stakeholders and advances community partnerships to stimulate economic development in the region 5. Acts as a catalyst to strengthen the region’s small-business support network by coordinating the delivery of services to partners and clients and working closely with other business service providers to facilitate partner and client success 6. Evaluates and seeks potential funding sources through program revenue grant, donors etc. 7. Develops and maintains a client database, prepares periodic reports, and maintains records of projects, progress, and the status of the incubator 8. Coordinates, maintains, and reviews needs to ensure the incubator is meeting current targeted industry needs. 9. Assists in developing and implementing policies governing the operation of the facility consistent with the funding contracts, including meeting performance metrics and goals. 10. Conducts business counseling with partners and clients on an individual basis. 11. Manages funds by planning and developing the incubator budget. 12. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds. 13. Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses as directed 14. Contributes to the overall success of the Research and Economic Development by performing all other duties as assigned Supervision The Director, Business Incubator is supervised by the President for Womennovator and supervises full- and part-time staff Factor 1 : Professional Knowledge, Skill, and Technical Mastery 2300 Points: Knowledge of the principles, concepts, practices, methods and techniques of an administrative, managerial, or professional field such as accounting or auditing, financial management, business administration, human resources, engineering, social sciences, communications, education, law, or medicine. Knowledge permits the employee to complete assignments by applying established methods to recurring types of projects/problems susceptible to well-documented precedents or to schedule, plan, and carry out precedent projects. Alternatively, knowledge at this level might also permit the employee to carry out precedent projects requiring considerable experience in specific areas within higher education. Knowledge at this level is typically acquired through a combination of formal education and/or training and experience that includes a requirement for a college degree in a specific technical or professional specialty along with significant related work experience. Alternatively, equivalent knowledge requirements at this level include a non-technical or general Bachelor's degree requirement with substantial work experience or a non-specific Master's degree requirement with substantial work experience. Knowledge requirements generally also include a significant amount of related work experience and may include administrative or supervisory experience Factor 2: Supervisory Responsibility – 470 Points: Supervision of (a) a moderate number of operative, administrative support, or paraprofessional employees who do not exercise a full range of supervisory responsibilities over other full-time employees, (b) a small number of professional employees who exercise limited supervision of others, or (c) large numbers of student workers or graduate assistants, or some equivalent combination of the above. The incumbent performs a full range of supervisory responsibilities including performance reviews of subordinates. The incumbent is responsible for training, planning, and directing the work of permanent employees, and generally controls hiring decisions. Supervisory responsibilities consume moderate amounts of work time and may include general work planning tasks. Factor 3: Interaction with Others 500 Points: Interactions with others are somewhat unstructured. The purpose may be to influence or motivate others, to obtain information, or to control situations and resolve problems. Interactions may be with individuals or groups of co-workers, students, or the general public, may be moderately unstructured, and may involve persons who hold differing goals and objectives. Individuals at this level often act as a liaison between groups with a focus on solving particular unstructured problems. Interactions at this level require considerable interpersonal skill and the ability to resolve conflict. Factor 4: Job Controls and Guidelines 850 Points: The employee operates under administrative supervision and makes decisions based on broadly-stated Association objectives and available resources. Administrative guidelines are expressed in terms of project or program outcomes and deadlines with few comprehensive guidelines. Decisions are based on inadequate guidelines that require considerable interpretation and force the employee to plan all phases of the assignment. Assignments may be unrelated in function and the work requires many different processes and methods and a great deal of analysis to identify the nature and extent of problems. The work may require the employee to develop new methods and to deal with many variables, including some that are unclear or conflicting. Characteristic jobs at this level may involve directing large and/or complex programs, projects, or departments in which the work cuts across functional lines or requires dealing with unprecedented issues Managerial Responsibility – 1500 Points: Work involves the primary accountability for a smaller department, program, or process. Work activities involve managerial decisions that directly affect the efficiency, costs, reputation, and service quality of the department, program, or process. Work affects a limited range of professional projects or administrative activities of the Association . Work activities have a direct and substantial impact on the department. While work activities do have some effect on the efficiency and reputation of the cost center, departments, programs, or processes at this level represent a relatively minor function within the cost center. Employees in jobs at this level may have responsibility for developing budgets, distributing budgeted funds, and exercising the primary control over a relatively small budget Required skills and Qualification – Education: A Bachelor’s degree in Business Administration or a related field is required; a Master’s degree in Business Administration or a related field is preferred. Experience - At least five years of business development or business counseling experience is required Skills: Strong verbal and written communication skills, excellent interpersonal and organizational skills, knowledge of business management principles, budget formulation and financial management,and computer literacy are required. The ability to work collaboratively with a variety of constituents and organizations is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required. Other: The scope of the position requires evening and occasional weekend work. Occasional overnight, out-of-town travel is required.

Software Build/Install Engineer Jitterbit is seeking a software build/install engineer to join our Platform team. Jitterbit is automation company that provides a Unified AI Infused Low-code platform that consist of iPaaS (Integration as a Service) API Management, LCAP(Low-code Application Platform), EDI in a single unified platform which has been recognized in Gartner MQ for ten straight years. Our customers utilize our Low-code iPaaS, APIM, LCAP, and B2B platform to address mission-critical business automation challenges. What is our challenge? To make it easy to automate our customers’ systems. In order to do this, we need to build and create a SaaS offering that is reliable, stable, and scalable for our customers. Do you have the design, architecting, and code-writing capabilities to take on this challenge and succeed in a big way? ABOUT THE TEAM The engineering team at Jitterbit believes the quality of our code directly reflects on us as professionals. We are relentless in crafting an innovative product that delivers a fast, robust, and memorable user experience. As a key engineer on our team, you will collaborate with other engineers, product management, and operations. Our culture is fun, fast-paced, performance-oriented, open, and collegial. We are constantly pushing the technology envelope to the edge! We are very distributed and our culture is set up to make all of us very effective working remotely. We believe in hiring talent where it exists. ABOUT THE JOB We are seeking a highly skilled and detail-oriented Software Build and Install Engineer to join our team. The ideal candidate will be responsible for designing, implementing, and maintaining robust build and deployment systems to ensure efficient software delivery. You will play a key role in enabling development teams by automating processes, managing software installations, and ensuring the reliability of build pipelines. You will help us build one of the most effective build systems, designed to be easy for our customers to use. You will work with the most modern and advanced technology stack.. You will have full lifecycle responsibilities to create robust, scalable build systems. This is an exciting opportunity to work in a highly innovative environment with new technologies as we continue to extend our market leading position. ABOUT YOU You are an engineer who can turn ideas into extremely reliable and scalable designs. You code in such a way that other engineers find your code easy to comprehend, modify, and build upon. You believe in the power of Integration and APIs to transform how systems are integrated and how applications are built. You will be successful in this role if you: Enjoy helping and mentoring others around you as you grow and become a successful engineer and developer Have excellent written and verbal communication skills Are capable of working in a distributed team and able to excel in a remote culture Are self-driven and able to work on key initiatives Take pleasure in making things happen and listen to the input from peers Are able to make data driven decisions Are a believer in a best idea strategy regardless of where or who ideas come from Qualifications We are looking for: 10+ years of experience in building large scale distributed applications. Strong experience building multi-tenant SaaS applications Strong problem-solving, debugging, and analytical skills with great attention to detail Experience with Microservices and Cloud-based architectures/design patterns Strong analytical and problem-solving skills with an emphasis on automation. Technical Skills and Experience: Proficiency in build tools such as CMake, Make, Gradle, Maven, or similar. Hands-on experience with CI/CD tools like Jenkins, GitLab CI, Azure DevOps, or GitHub Actions. Strong knowledge of scripting languages such as Python, Bash, or PowerShell. Familiarity with version control systems (e.g., Git, SVN) and branching strategies. Experience with software packaging and installation tools (e.g., InstallShield, NSIS, or WiX Toolset). Solid understanding of operating systems, including Linux, Windows, and macOS. Familiar with application deployment via Docker and/or Kubernetes. Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and containerization (e.g., Docker, Kubernetes). Familiar with Java is a plus Experience with top tier RDBMS such as SQL Server and MySQL is a plus Additional Information What You’ll Get: Work for a growing leader within the Integration Platform as a Service (iPaaS) tech space Join a mission-driven company that is transforming the industry by changing the way customers use API creation within business-critical processes. Career development and mentorship A flexible, remote-friendly company with personality and heart Please be advised that Jitterbit does not: Conduct interviews through unsecure messaging platforms. Request sensitive personal information, such as social security numbers or bank details, during initial contact. Require payment or fees from applicants at any stage of the hiring process. Offer unrealistic salaries or benefits packages. Jitterbit is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

We are expanding our business and are looking for Sales / Service Engineers for Marketing/ Servicing Sophisticated Medical Equipment. Qualification: Diploma /B-Tech in Biomedical/Electronics Experience: Location : Placement in Delhi. Minimum 2 years in SALE of Medical Equipment only Salary will commensurate with experience If you meet the above criteria, mail us your resume: info@trustedresources.in Call us: +919911015708 (M) Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Education: Bachelor's (Required) Experience: total work: 2 years (Required) Willingness to travel: 50% (Required) Work Location: In person

Area Business Manager – Small Business Job Role To drive a team of Business and/or Portfolio RMs at Area level To manage a team who can drive New Client Acquisition and/or manage, maintain and enhance assigned portfolio of existing customers To understand client’s business & provide appropriate working capital and business loan solutions across fund/ non-fund based products like Cash Credit, Demand Loan, BG etc. up to limit of Rs. 100 lacs Drive team for new acquisition through Branch Banking and/or Customer referrals To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence. Focus to continually increase the Book size, SOH and profitability of the Location To inculcate in team members understanding of client business models, trade related activities, cash flows etc. and drive identification of opportunities and growing client relationships. Grooming and mentoring team members so that they achieve their desired performance levels (RM productivity) Resolving/Addressing location level concerns Channel Management viz RL, Privy, Wealth etc Drive adoption of various digital initiatives at location level To ensure right sourcing is being done at the location Deepen our market reach through trade meeting, industry associations, local forums etc. Enhance X-sell opportunities such as KLI, KGI, CMS etc Strengthen and build sustainable trade book with healthy mix of importers and exporters at location level To be alert on competitive elements in the target segments (viz. other banks etc.) & Augment the presence and penetration of the Kotak brand in the target market Drive high caliber client service from the Team Manage TAT for the location within specified levels for all aspects such as client onboarding, processing of customer requests, renewals etc Improve efficiency by monitoring & overseeing continuous improvement of processes. Benchmark and adopt best practices used in the Industry to further build efficiency at the location Constantly share rapport with the operating units to customize and develop solutions Mitigate risks and manage them actively Ensure hygiene parameters such delinquency, churn, utilization etc are met at location Job Requirement Preferably MBA/ CA Experience: 7-8 years’ experience in the local market. Background in Credit & Sales Knowledge is required. Prior experience of driving and managing Teams is required. Good Leadership, Self-motivation and communication skills for driving Teams Relationship Management Skill Good influencing skills

ABOUT APML: One of the largest Logistics companies in India, we have evolved from a small-scale business of Agarwal Household Carrier std. in 1987 and functioned particularly for the shifting of household goods, we specialize in executing packing and moving jobs across the country and the world. WEBSITE: http://www.agarwalpackers.com INDUSTRY: Logistics, Relocation, Supply Chain CORE VALUES: · Integrity - in every action · We continue to evolve and keep abreast of changes and developments. · Our motto is “Liberty with responsibility and responsiveness” · Innovative - Open and creative to customer and employee solutions · Quality - Providing value in all that we do · Continuous improvement of our people and services · Respect of individuals & and their contribution to the team. To be the most preferred & and cost-effective logistics partner for all served and underserved territories of India enabling change of quality of life by adopting environmentally sustainable ways. Job Title: Trainer - Product & Process Training (Logistics) Job Location : Delhi Department: Training & Development Reports To: Head HR Job Summary: The Trainer for Product & Procedure Training in a logistics company will be responsible for designing, developing, and delivering training programs to ensure employees understand company products, processes, and operational procedures. The role involves conducting training sessions across multiple locations in India to enhance workforce competency and efficiency. Key Responsibilities:  Develop and implement training modules on company products, services, and logistics procedures.  Conduct classroom, on-the-job, and virtual training sessions for new hires and existing employees.  Standardize training materials and ensure alignment with company policies and compliance requirements.  Deliver training sessions on logistics operations, documentation, supply chain management, and customer service protocols.  Evaluate trainees& performance and effectiveness of training through assessments, feedback, and reports.  Coordinate with department heads to identify training needs and gaps in employee knowledge.  Ensure all employees are well-versed with updated processes, technology, and regulatory requirements.  Maintain training records and generate reports on training completion and effectiveness.  Support the implementation of learning management systems (LMS) for training documentation and tracking.  Work closely with the HR team for training and development planning and execution. CTC Range : Up to 5 LPA + Perks please share your CV at; recruitment3@agarwalpackers.com May share on What's app too : 9310032497

DESCRIPTION Principal Engineers provide technical leadership at Amazon.com. They help establish technical standards and drive Amazon’s overall technical architecture, engineering practices, and engineering methodologies. They work on our hardest problems, building high quality, architecturally sound systems that are aligned with our business needs. They think globally when building systems, ensuring Amazon.com builds high performing, scalable systems that fit well together. Principal Engineers are pragmatic visionaries who can translate business needs into workable technology solutions. Their expertise is deep and broad. They are hands on, producing both detailed technical work and high-level architectural designs. BASIC QUALIFICATIONS 10+ years of non-internship professional software development experience Knowledge of object-oriented design, data structures, and algorithms PREFERRED QUALIFICATIONS Experience designing and building large-scale systems in a multi-tiered, distributed environment (Service Oriented Architecture) Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Designation - Brand Marketing Manager Experience - 5 Years Position Description – Choosing where to start and grow your career has a major impact on your professional and personal life, so it's equally important you know that the company that you choose to work at, and its leaders, will support and guide you. In the capacity of a Brand Marketing Manager, you will ensure the efficient execution of business plans to meet future brand expectations and targets. You will also take part in the development of short-term tactical Brand Management marketing plans. You will ensure brand integrity by guiding efforts across multiple channels and functions and support the development and execution of offline, digital, and paid social advertising programs for the business. The role entails the management of media campaigns from the beginning to the end and is also responsible for the execution across all media channels inclusive of TV, Radio, Digital, Print, and Paid Social. The Brand Marketing Manager reports directly to the Director- Womennovator. The Impact You'll Make in this Role - Strategy : You will play part in the development of the brand marketing strategies in order to establish strategic direction and program positioning. In this capacity, the Brand Marketing Manager, you will develop marketing partnerships with media partners, and other external partners in an attempt to broaden the reach of the business’s brand messaging. You will also play part in the development and execution of paid social programs on advertising platforms inclusive of Facebook, YouTube, Pinterest, and Twitter etc. along with supporting the brand’s paid media programs. At this capacity, you will contribute to the development and execution of all online/offline events, promotions for the business/brand. Management: You will play a managerial role in the production process for all offline marketing materials, for example, project timelines, and so forth. You will be tasked with the maintenance of the lower department’s operational production budget, ensuring that there is a continuous effective and economical allocation of resources. You will also supervises multiple external agencies in developing creative advertising, high-impact promotions, and media planning,event sponsorship. You will additionally manage media timelines and executes plans across all media channels, that is, TV, Social, Radio, and Print etc. you will effectively supervisethe junior marketing staff/team, managing workflow, providing direction, and overseeing constant skill development. You will strike a balance in ensuring all branding and key information strategies are in line with overall business strategy without compromising the brand’s integrity. Collaboration: You will work closely with Director, in reviewing and approving all branded elements for advertising and launch materials inclusive of printed collateral, product packaging, online assets, launch toolkits, product logos, and videos etc.. In this collaboration, he/she also provides feedback and insight on the performance of program campaigns and relays them for further strategic development and solution formulation. You will serves as a collaborative partner and liaison between all internal product departments in ensuring integrated campaigns and cohesive strategies. Youwill also be tasked with collaborating with external partners in ensuring that all media plans are aligned with the business’s values and goals, are executed on-time and on-budget. Analytics: You will also play an analytical role where you will conduct research and analyses, translating campaign performance into communication documents and reports, which are distributed to management and key stakeholders. Some of these documents are marketing briefs, competitive analyses, campaign recap decks, and so forth. At this capacity, You will track spending on all media campaigns for the purpose of ensuring that brand marketing efforts always stay within the allocated budget. Here, you will actualize cost reports per project at the completion of each brand marketing campaign. You will prepare account management, expenditure, progress, and other related reports. Additionally, you will review targeted spends and make real-time adjustments to optimize brand marketing campaign performance. Knowledge and Opportunity: You will also conduct regular and consistent research and keep the business and the brand marketing department informed on best practices and the latest trends in brand marketing that ensure that the business does not lag behind of its competition and also in order to provide growth opportunity for the brand by capitalizing on the acquisition potential that alternative branding strategies/approaches may hold. At this capacity, you will ensure that the product/service maintains a consistent tone that is relevant to the business’s brand and the audience, solidifying the brand identity by ensuring consistent, on-time and accurate development, deliveryfor each brand marketing campaign. Other Duties: You will also performs other tasks as designated by the Director. To set you up for success in this role from day one, Womennovator is looking for candidates who must have the following qualifications: MBA or Master's Degree in Marketing (Completed and verified prior to start) from an accredited university Five (5) combined years’ experience in brand management or integrated marketing Three (3) years people leadership experience Strong communications (written, verbal, presentation and interpersonal) skills, including tact, diplomacy, and ability to influence and navigate across a diverse and complex organization. Highly proficient in Ms Word, PowerPoint, and Ms Excel Age: Preferably below 35 years as on the closing date for receipt of application

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Program Manager to join one of our clients ' teams. If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you. NOTE: This is a one-year contract with relocation to Riyadh , relocation costs are covered by the client. About the Role: We are seeking an experienced Program Manager to oversee and coordinate multiple delivery streams, ensuring alignment with strategic objectives and successful program delivery. This role requires strong leadership, excellent communication skills, and a proven track record of managing complex programs. Key Responsibilities: Manage, oversee, and coordinate multiple delivery streams to achieve strategic objectives. Oversee daily activities across the program lifecycle, addressing emerging issues promptly. Facilitate communication and collaboration among project teams. Develop detailed project plans outlining timelines, milestones, and deliverables; continuously monitor progress and advise corrective actions as necessary. Identify potential risks and implement mitigation strategies to minimize impact. Define performance standards and provide feedback for project team members. Develop and execute a comprehensive communication plan to keep stakeholders informed. Ensure all program deliverables meet quality standards and stakeholder expectations. Prepare and issue monthly status reports. 7+ years of experience in program or project management roles, including large-scale, multi-disciplinary transformation programs. Strong knowledge of program governance frameworks, delivery methodologies (Agile, Waterfall, or Hybrid), and resource/budget planning. Proven ability to manage complex stakeholder environments and align delivery teams with business objectives. Experience managing project portfolios, reporting frameworks, and organizational planning processes. Strong leadership, communication, and facilitation skills with a collaborative mindset. Proficiency in risk and issue management, planning tools, and performance tracking. Project Management certification (e.g., PMP, CAPM) is a plus. Bachelor’s degree in relevant field.