275723 Service Jobs - Page 10

We are seeking a courteous, professional, and customer-focused Guest Service Associate to join our front office team. The ideal candidate will be the first point of contact for guests, ensuring a warm welcome, smooth check-in/check-out process, and prompt handling of guest queries. Qualifications & Skills Education: Graduate / Diploma in Hotel Management or related field preferred. Experience: 0–2 years in front office or customer service (hotel industry preferred). Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Job Types: Full-time, Fresher Benefits: Food provided Provident Fund Work Location: In person

Job Title : Customer Success Representative Gritty Tech Location- Madhapur, Hyderabad Job Overview We are hiring an experienced and customer-oriented professional to join our Post-Sales Team as a Customer Support Executive. This role requires a minimum of 1 year of experience in a client-facing or customer support role. You’ll be responsible for resolving post-sale queries, maintaining strong client relationships, and driving customer satisfaction. Key Responsibilities 1. Customer Support Provide timely, proactive support to customers post-purchase through phone, email, and chat. Address and resolve customer issues to ensure satisfaction. 2. Account Management Build and maintain strong relationships with customers to drive retention. Act as the go-to contact for escalated queries and ensure personalized service. 3. Complaint Resolution Identify customer concerns and work with internal teams to provide effective solutions. Document customer interactions accurately in CRM systems. 4. Upselling & Cross-Selling Recognize opportunities to enhance customer value through upselling and cross-selling. 5. Collaboration Coordinate with sales, product, and technical teams for smooth post-sales support. Provide valuable customer feedback for service and product improvement. 6. Reporting Prepare and submit daily and weekly reports on support metrics and customer feedback. Meet targets related to response time, resolution time, and customer satisfaction. Qualifications & Requirements 1. Education Bachelor’s degree in any field (preferred). 2. Experience Minimum 1 year of experience in a customer support or client-facing role. Prior experience with escalations and CRM systems is essential. 3. Skills & Competencies Excellent English communication skills (spoken & written); additional languages are an asset. Strong interpersonal skills with a solution-oriented mindset. Proficiency in CRM tools and Microsoft Office Suite. Ability to multitask in a fast-paced environment. 4. Work Ethic Ability to work both independently and collaboratively. Willingness to work on weekends during the probation period. Compensation & Benefits During Probation (5 Months) Stipend: ₹15,000/month Schedule: Monday to Saturday (6 days/week) Why Join Us? Work in a customer-first organization that values professional growth. Exposure to cutting-edge tools and support strategies. Friendly, collaborative work culture with real career advancement opportunities. o Ability to multitask and work effectively in a fast- paced environment. o Empathy and a customer-first mindset. 4. Work Ethic: o Ability to work independently and collaboratively within a team. o Willingness to work on weekends during the probation period. Job Type: Full-time Pay: ₹12,000.00 - ₹22,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Health insurance Internet reimbursement Leave encashment Life insurance Paid sick time Language: English (Preferred) Hindi (Preferred) Work Location: In person

Outbound calls To explain our products and services to customers Resolving queries and issues related to the universities and courses. Required Candidate Profile: Proficient in both verbal and written communication skills. Capable of efficiently managing multiple critical tasks. Strong communication abilities, with prior experience in customer care within any service-oriented industry being advantageous. Possesses good computer literacy. Proficiency in English, Hindi, and Telugu, along with a drive for professional advancement, is essential. Ability to handle customer inquiries, provide product explanations, and offer relevant information. Mandatory follow-up with leads through phone calls, emails, and WhatsApp messages. REQUIREMENTS: Experience: 0 to 2 years Female candidates are preferred Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Language: English (Preferred) Hindi (Preferred) Work Location: In person

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. RSM US LLP is looking for a Tax Senior Manager to join our expanding Real Estate Tax practice in India. RSM provides services to real estate owners, developers and investors, real estate opportunity funds, hotel companies, homebuilders, and public and private REITS (Real Estate Investment Trusts). Our people work on key client issues in domestic federal taxation, with a focus on implementing tax strategies that align with the client’s business objectives. This role provides an opportunity to join a high-performing, high-growth team while working with complex clients in the real estate industry. As a Tax Senior Manager for RSM, you will be responsible for the following job duties, which are focused around three core concepts: Technical & Quality Expertise, People & Talent Management, and Client Service/Business Development. Responsibilities: Provide detailed second and final level review and analysis of simple to medium complex tax returns with or without partner review for: Real estate fund, holding entity and property partnership returns (Form 1065); REIT (Form 1120-REIT); and corporate blockers (Form 1120) Detail reviewing and analysis state and local tax returns, composite and withholding filings for client in the real estate industry Detail reviewing and analysis of quarterly and annual REIT Testing compliance Serve as a Career Advisor, mentor or coach to one or more employees, which will include providing honest and timely performance feedback Assess and identify training needs. Train and develop staff members coordinating with senior managers and managers Work on multiple complex issues while communicating in a non-technical manner to facilitate communication between the client and the service team while managing the risk for both the client and the firm Lead and manage the business relationship of complex engagements with a focus on high-value quality tax advice and seek to expand services to clients Drive growth and profitability of industry/specialty area by generating new revenue on existing client portfolio, cross selling, and new clients for the tax practice Interact directly with clients handling questions, planning, consulting, etc. Serving as Tax client service coordinator while developing and executing the firm’s client service plan Reviewing research findings and ensure conclusions are consistent with firm policies and professional standards Build relationships across lines of business to ensure excellent client service through an integrated service approach Manage corporate client needs with respect to tax services and federal and state tax compliance Remain up-to-date on current tax practices and changes in tax law Other duties as assigned Some travel may be required (varies based on location, line of business and client need) Basic Qualifications: 12+ years of experience in business taxation working for a Big 4 or a large national, regional or local accounting firm in the real estate industry Bachelor’s Degree in Accounting CPA, or EA mandatory Prior tax compliance & consulting experience serving real estate clients Must be able to support financial growth efforts and manage a book of business. Ability to work closely with clients and onshore teams to answer questions or to collect necessary information for tax service requirements Effective verbal and written communication skills Preferred Qualifications: A proven record of simultaneously managing multiple projects and engagement teams for various clients Project management and critical thinking skills Working knowledge of tax code and technical aspects of tax preparation and compliance Strong technical skills in accounting and tax preparation, industry specialization a plus Ability to handle multiple tasks simultaneously Experience preparing or reviewing accounting for income taxes in accordance with ASC 740’s Experience in dealing with international tax matters a plus Experience in dealing with real estate debt matters a plus At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html. RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. Responsibilities : Provide detailed second level review and analysis of complex tax returns for: Real estate fund, holding entity and property partnership returns (Form 1065); REIT (Form 1120-REIT); and corporate blockers (Form 1120) Detail reviewing and analysis state and local tax returns, composite and withholding filings for client in the real estate industry Detail reviewing and analysis of quarterly and annual REIT Testing compliance Manage client, internal and statutory deadlines Serve as a guide by providing mentorship or coaching to one or more employees, which will include providing honest and timely performance feedback Train and develop staff members Work on multiple complex issues while communicating in a non-technical manner to facilitate communication between the client and the service team while managing the risk for both the client and the firm Serve as the Tax client service coordinator for appropriate clients Advise clients on a full spectrum of corporate/partnership tax services, including planning, research, compliance, and general mergers and acquisitions activities Reviewing research findings and ensure conclusions are consistent with firm policies and professional standards Assist with new business development, extended service and tax issue recognition for existing clients Attracting, developing, and retaining staff Manage corporate client needs with respect to tax services and federal and state tax compliance Remain up-to-date on current tax practices and changes in tax law Other duties as assigned Some travel may be required (varies based on location, line of business and client need) Basic Qualifications : 9+ years of experience in business taxation working for a Big 4 or a large national, regional or local accounting firm in the real estate industry Bachelor’s Degree in Accounting CPA or EA mandatory Prior tax compliance & consulting experience serving real estate clients Ability to work closely with clients and onshore teams to answer questions or to collect necessary information for tax service requirements Effective verbal and written communication skills Preferred Qualifications : Working knowledge of tax code and technical aspects of tax preparation and compliance Strong technical skills in accounting and tax preparation, industry specialization a plus Ability to handle multiple tasks simultaneously Experience preparing or reviewing accounting for income taxes in accordance with ASC 740’s At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html. RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. Provide detail review and analysis of complex tax returns for: Real estate fund, holding entity and property partnership returns (Form 1065); REIT (Form 1120-REIT); and corporate blockers (Form 1120) Detail reviewing and analysis state and local tax returns, composite and withholding filings for client in the real estate industry Detail reviewing and analysis of quarterly and annual REIT Testing compliance Meet client, internal and statutory deadlines Work on multiple complex issues while communicating in a non-technical matter to facilitate communication between the client and the service team, all while managing risk for both the client and the firm Interact directly with clients and onshore teams handling questions, planning, concerns, etc. Develop, motivate, and train staff level and intern team members Performing, documenting, and summarizing research and conclusions regarding specific tax issues Remain up-to-date on current tax practices and changes in tax law Other duties as assigned Some travel may be required (varies based on location, line of business and client need) Qualifications: BA/BS Degree – preferably in Accounting or related field of study 4+ years of experience in business taxation working for a Big 4 or a large national, regional or local accounting firm in the real estate industry CPA, JD/LLM or EA Prior tax compliance & consulting experience serving real estate clients Ability to work closely with clients to answer questions or to collect necessary information for tax service requirements Comprehensive understanding of tax law/rules and implications Experience preparing and reviewing returns Effective verbal and written communication skills At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html. RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.

DESCRIPTION Amazon is the most customer-centric company. In the light of this, the company is offering to our most engaged customers – sellers/vendors (and not only) the highest level of services, encouraging them to participate to grow their businesses on Amazon. Amazon Vendor Services (AVS) in partnership with Retail Business Services (RBS) are a paid B2B service that aims to help key Vendors partner with Amazon. Vendor Consultant (VC) will help shape and deliver on a strategy for managing key metric pillars for Amazon AVS vendors. Soft Skills: bright, customer centric, driven, and creative. Vendor Constant will interface internally with leaders from RBS, Retail and Vendor Services teams and will be responsible for certain aspects of the vendor’s business with Amazon. Will engage directly with multiple internal teams to optimize business for key manufacturers (vendors) on Amazon.com. Will conceive, create and analyze a wide range of data, to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also, will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. Vendor Consultant will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. Key job responsibilities Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience. Partnering with Retail (AVS) Team to manage vendor relationship by championing the vendor’s needs at Amazon. Build communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors. Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon. Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience. Conduct deep analysis on the handled issues for the vendors and develop recommendations and action plans based on data to improve vendor experience. Provide thought leadership around planning, roadmaps and execution. Establish long term partnerships with key vendor partners for the group of vendors handled. Support the launches of new programs and features. Conduct regular WBR, MBRs with the vendors highlight business metric performance and building action plans. Metric influencing (ability to understand a metric and create realistic forecasts. Take calculated risks, and quick to react with new action plans) BASIC QUALIFICATIONS B2 Certification minimum (German) 2+ years of experience in vendor/account/catalog management, buying/sourcing/sales, product management, supply chain 2+ years of experience interacting with customers/stakeholders 1+ years of program or project management experience Experience using data to influence business decisions Knowledge of advanced Excel (Array and Statistical formulas) Experience using data to influence business decisions Excellent business communication and interpersonal skills Ability to work independently and in a team environment Fast learner and ability to deal with ambiguity PREFERRED QUALIFICATIONS Knowledge of macros and data analytics Ability to drive process or procedure improvements Knowledge of tools such as Sharepoint, SIM-ticketing and project management tools as well as experience using scripts. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION Are you an experienced cloud architect/developer who can assist our customers in design and development of cloud native applications and/or re-engineering applications that can fully leverage the AWS Cloud? Do you like to work on a variety of game changing projects, at the forefront of application development and cloud technology adoption? This role is open for Mumbai/Pune/Bangalore/ Hyderabad. In order for applications to be cloud optimized they need to be well-architected enabling them to reap the benefits of elasticity, horizontal scalability, automation and high availability. On the AWS platform services such as Amazon EC2, Auto Scaling, Elastic Load Balancing, AWS Elastic Beanstalk, Amazon Elastic Container Services to name just a few, provide opportunities to design and build cloud ready applications. AWS ProServe India LLP is looking for highly talented hands on technical architects to help accelerate our growing Professional Services business in India. This is an excellent opportunity to join Amazon’s world class technical teams, working with some of the brightest engineers while also developing your skills and furthering your career within one of the most innovative and progressive technology companies. Professional Services engage in a wide variety of projects for internal customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the internal customers. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs. Amazon aims to be the most customer centric company on earth. Amazon Web Services (AWS) provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers critical applications for hundreds of thousands of businesses in 190 countries around the world. Key job responsibilities We are looking for hands on application architects/developers who are passionate about: Previous experiences as Software / Solution Architect, Lead Architect or similar role Experience in architecting, designing and developing applications that leverage AWS services Experience in designing scalable, highly available applications using containers, serverless technologies and event-driven architectures Prior consulting experience working directly with customers and partners. Acting as a trusted advisor to customers on industry trends, emerging technologies and assist customer in infrastructure and application development Providing technical guidance and troubleshooting support throughout project delivery Expert level proficiency in at least one programming language (Typescript/ NodeJS/AngularJS/ReactJS/ Java/C#/GOLang) Familiarity with AWS Storage, SQL and No SQL databases with awareness of protocols such as gRPC, Web-sockets and graphql Knowledge of cloud architecture design patterns, Event driven, Micro-services architecture Preferred experience in optimize cloud systems for scalability, security, and performance Experience in agile software development Advising and implementing AWS best practices About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS echnical degree or equivalent experience; Computer Science or Engineering background preferred; Masters Degree desired. 15+ years of an application programming and/or hands-on technical application architecture experience 15+ years of experience as a technical specialist in Customer-facing roles. Ability to travel to client locations as needed (25-40%) PREFERRED QUALIFICATIONS Extensive experience architecting, designing and programming applications in an AWS Cloud environment Experience with designing and building application using AWS services such as EC2, AWS Elastic Beanstalk, AWS OpsWorks o Experience architecting highly available systems that utilize load balancing, horizontal scalability and high availability Hands on programing skills in any of the following: Python, Java, Node.js, Ruby, .NET or Scala Agile software development expert Experience with continuous integration tools (e.g. Jenkins) Hands on familiarity with CloudFormation Experience with configuration management platforms (e.g. Chef, Puppet, Salt, or Ansible) Strong scripting skills (e.g. Powershell, Python, Bash, Ruby, Perl, etc.) Strong practical application development experience on Linux and Windows-based systems Extra curricula software development passion (e.g. active open source contributor) Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION Amazon India Advertising is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions - including sponsored, display, video, and custom ads - leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. Our programmatic advertising platform, the Amazon Demand Side Platform (DSP), is becoming increasingly popular with major advertisers and agencies worldwide. We believe we understand e-commerce advertising better than anybody else and want to turn it into a science of its own that all users can leverage for their programmatic advertising. Our programmatic advertising platform team, is looking for an Programmatic Solutions Consultant to join Amazon Advertising's growing team. As a Programmatic Solutions Consultant, DSP, you will manage the end to end experience of our enterprise trading desk and large agency customer, driving the overall expertise for our programmatic advertising DSP. The PSC has expertise in advertising technology, programmatic advertising, and the Amazon DSP, and is leveraging this expertise to develop our customers into proficient users. You will work closely with internal sales, product and, support teams to address customer needs, acting as the voice of the customer to help drive product enhancements, and create solutions on behalf of your customers. You will be passionate about understanding customer objectives, and finding solutions to address them, via training, product deep dives, and adopting Amazon technologies, for a diverse set of customers. Your ownership, curiosity, and industry knowledge will allow you to comprehensively understand the technical details of our offerings and be able to speak to customers, including traders and product managers.. Your customer obsession and ability to influence internal stakeholders will allow you to drive the right solution for our customers. You will be involved in both customer-facing interactions (with agency and advertiser trading desks) as well as internal stakeholder teams. Specific Responsibilities include: Own the relationship with trading desk managers and provide consultative services such as onboarding, feature training, continuous product usage consultation, and industry best practices. Drive efficiency of the trading desk based on client need and by providing troubleshooting support when needed. Engage with multiple customer organizational levels to understand business objective Analyze and interpret data to identify improvement areas, root causes, and formulate enablement and adoption recommendations Help drive the evolution of Amazon Advertising Self-Service DSP via product beta participation, ongoing client feedback loop, and close collaboration with cross functional Amazon teams (Product Management, Engineering, Analytics, and Specialists) Define and improve processes and tools for the PSC team to better serve client. BASIC QUALIFICATIONS Bachelor's degree or equivalent 3+ years of driving end to end delivery, and communicating results to senior leadership experience Experience in online advertising or high-tech products/services Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience using data and metrics to determine and drive improvements PREFERRED QUALIFICATIONS Understanding of programmatic advertising, DSPs, SSPs Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Requisition Id : 1633371 As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that it’s your career and ‘It’s yours to build’ which means potential here is limitless and we'll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self. The opportunity : Senior Analyst-FS-Business Consulting Risk-CNS - Risk - Actuarial - Gurgaon FS : Amid comprehensive regulatory change, today’s financial services institutions are focusing on digital transformation, convergence and disruption from an array of non traditional competitors — all while meeting greater demands for trust and transparency. To address this delicate balance of issues, our proficient team of business strategists, technologists and industry leaders bring fresh thinking and sector knowledge across banking and capital markets, insurance, and wealth and asset management. The results are seamless collaboration, innovative problem solving, breakthrough performance gains and sustainable value creation. We recruit, train and foster a diverse set of people who give their minds to building the future of financial services. Together, we explore new perspectives with innovative and innovative thinking to deliver exceptional client service and ensure that what we do today, counts for tomorrow. CNS - Risk - Actuarial : EY Consulting is building a better working world by transforming businesses through the power of people, technology and innovation. Our client-centric approach focuses on driving long-term value for our clients by solving their most strategic problems. EY Consulting is made up of three sub-service lines: Business Consulting (including Performance Improvement and Risk Consulting), Technology Consulting and People Advisory Services. We help our clients in identifying and managing the interplay between upside and downside risk in order to make the long-term decisions to prevent risk and impact on their organization's ability to meet its future business strategy and objectives. The 3 key fields of play are : Enterprise Risk - helps clients identify and address key risk areas, while building the agility to respond quickly. The areas of focus include Enterprise risk and resilience, Internal audit, Compliance and Internal controls Technology Risk - helps clients to achieve sustainable growth by supporting their efforts to protect their business performance and by providing trusted communications on internal control and regulatory compliance to investors, management, regulators, customers and other stakeholders. EY teams accomplish this by assessing the technology risks that are introduced to businesses. Financial Services Risk - helps clients in the financial sector to identify, manage and monitor the risks in their business. It is done through a transformative and agile approach including process and procedures, risk, data modeling and analytics, reporting to stakeholders and third parties, business requirements (for software selection and IT implementation), analysis of assets and liabilities, and capital and liquidity management. Your key responsibilities Technical Excellence basic understanding of concepts studied in actuarial exams Skills and attributes To qualify for the role you must have Qualification Minimum 4 actuarial exams Active member of IAI or IFoA, UK Experience 0+ years of relevant experience What we look for People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful and able to sustain postivie energy, while being adaptable and creative in their approach. What we offer With more than 200,000 clients, 300,000 people globally and 33,000 people in India, EY has become the strongest brand and the most attractive employer in our field, with market-leading growth over compete. Our people work side-by-side with market-leading entrepreneurs, game- changers, disruptors and visionaries. As an organisation, we are investing more time, technology and money, than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills and opportunities. EY is equally committed to being an inclusive employer and we strive to achieve the right balance for our people - enabling us to deliver excellent client service whilst allowing our people to build their career as well as focus on their wellbeing. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Apply now.

DESCRIPTION Amazon India Advertising is dedicated to driving measurable outcomes for brand advertisers, agencies, authors, and entrepreneurs. Our ad solutions - including sponsored, display, video, and custom ads - leverage Amazon’s innovations and insights to find, attract, and engage intended audiences throughout their daily journeys. With a range of flexible pricing and buying models, including self-service, managed service, and programmatic ad buying, these solutions help businesses build brand awareness, increase product sales, and more. Our programmatic advertising platform, the Amazon Demand Side Platform (DSP), is becoming increasingly popular with major advertisers and agencies worldwide. We believe we understand e-commerce advertising better than anybody else and want to turn it into a science of its own that all users can leverage for their programmatic advertising. Our programmatic advertising platform team, is looking for an Programmatic Solutions Consultant to join Amazon Advertising's growing team. As a Programmatic Solutions Consultant, DSP, you will manage the end to end experience of our enterprise trading desk and large agency customer, driving the overall expertise for our programmatic advertising DSP. The PSC has expertise in advertising technology, programmatic advertising, and the Amazon DSP, and is leveraging this expertise to develop our customers into proficient users. You will work closely with internal sales, product and, support teams to address customer needs, acting as the voice of the customer to help drive product enhancements, and create solutions on behalf of your customers. You will be passionate about understanding customer objectives, and finding solutions to address them, via training, product deep dives, and adopting Amazon technologies, for a diverse set of customers. Your ownership, curiosity, and industry knowledge will allow you to comprehensively understand the technical details of our offerings and be able to speak to customers, including traders and product managers.. Your customer obsession and ability to influence internal stakeholders will allow you to drive the right solution for our customers. You will be involved in both customer-facing interactions (with agency and advertiser trading desks) as well as internal stakeholder teams. Specific Responsibilities include: Own the relationship with trading desk managers and provide consultative services such as onboarding, feature training, continuous product usage consultation, and industry best practices. Drive efficiency of the trading desk based on client need and by providing troubleshooting support when needed. Engage with multiple customer organizational levels to understand business objective Analyze and interpret data to identify improvement areas, root causes, and formulate enablement and adoption recommendations Help drive the evolution of Amazon Advertising Self-Service DSP via product beta participation, ongoing client feedback loop, and close collaboration with cross functional Amazon teams (Product Management, Engineering, Analytics, and Specialists) Define and improve processes and tools for the PSC team to better serve client. BASIC QUALIFICATIONS Bachelor's degree or equivalent Experience in online advertising or high-tech products/services 3+ years of driving end to end delivery, and communicating results to senior leadership experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience using data and metrics to determine and drive improvements PREFERRED QUALIFICATIONS Understanding of programmatic advertising, DSPs, SSPs Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION At AWS, we are looking for a Delivery Practice Manager with a successful record of leading enterprise customers through a variety of transformative projects involving IT Strategy, distributed architecture, and hybrid cloud operations. AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs. 10034 Key job responsibilities - Engage customers - collaborate with enterprise sales managers to develop strong customer and partner relationships and build a growing business in a geographic territory, driving AWS adoption in key markets and accounts. - Drive infrastructure engagements - including short on-site projects proving the value of AWS services to support new distributed computing models. - Coach and teach - collaborate with AWS field sales, pre-sales, training and support teams to help partners and customers learn and use AWS services such as Amazon Databases – RDS/Aurora/DynamoDB/Redshift, Amazon Elastic Compute Cloud (EC2), Amazon Simple Storage Service (S3), AWS Identity and Access Management(IAM), etc. - Deliver value - lead high quality delivery of a variety of customized engagements with partners and enterprise customers in the commercial and public sectors. - Lead great people - attract top IT architecture talent to build high performing teams of consultants with superior technical depth, and customer relationship skills - Be a customer advocate - Work with AWS engineering teams to convey partner and enterprise customer feedback as input to AWS technology roadmaps Build organization assets – identify patterns and implement solutions that can be leveraged across customer base. Improve productivity through tooling and process improvements. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS Bachelor’s degree in Information Science / Information Technology, Computer Science, Engineering, Mathematics, Physics, or a related field. 15+ years of IT implementation and/or delivery experience, with 5+ years working in an IT Professional Services and/or consulting organization; and 5+ years of direct people management leading a team of consultants. Deep understanding of cloud computing, adoption strategy, transition challenges. Experience managing a consulting practice or teams responsible for KRAs. Ability to travel to client locations to deliver professional services as needed PREFERRED QUALIFICATIONS Demonstrated ability to think strategically about business, product, and technical challenges. Vertical industry sales and delivery experience of contemporary services and solutions.Experience with design of modern, scalable delivery models for technology consulting services. Business development experience including complex agreements w/ integrators and ISVs .International sales and delivery experience with global F500 enterprise customers and partners Direct people management experience leading a team of at least 20 or manager of manager experience in a consulting practice. Use of AWS services in distributed environments with Microsoft, IBM, Oracle, HP, SAP etc. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. Overview RSM US India (USI) supports RSM U.S. risk consulting, transaction advisory, technical accounting, financial consulting, technology and management consulting, tax and assurance engagement teams by providing access to highly skilled professionals for repeatable business processes over an extended business day. USI is a member of RSM International, the sixth largest global network of independent accounting, tax and consulting firms. Dynamics 365 Customer Engagement – Senior Functional Consultant RSM’s Dynamics 365 Customer Engagement practice (D365), is a group of highly specialized, multi-disciplined individuals with experience in business application implementations, industry, technology consulting, and project management. We desire a confident individual who can think strategically and works well in a team environment. This individual should be versed in business process mapping, while also being task oriented and capable of meeting the tight deadlines that often come with implementation-related work. We are seeking an individual looking for career growth in a fast-paced environment, with accelerated leadership opportunities, and a rewarding work-life balance with this role. Ideally, we are looking for candidates with 4+ years of experience with implementing D365. Key Responsibilities Setup and configuration of the D365 application Unit testing business processes Technical writing and documentation Data conversion, including transformation and loading data into D365 Work closely with US counterparts to manage workload and client deliverables Coach and mentor junior resources (talent development) Oversee client delivery and quality on assigned projects Qualifications 3+ years of functional hands-on experience with D365 Fluent in English Strong communication and interpersonal skills Knowledge and experience deploying solutions using Power Platform applications Knowledge of key end to end business processes including but not limited to: Lead to Order Field Service Knowledge and experience deploying solutions using Power Platform applications Expertise in Power Automate, Power Pages, Power BI, Power Apps Candidates who have experience in solution design and architecture. Implementation experience with CE Apps and in their order. CE Apps are – Sales, Customer Service, Marketing, Field Service, Project Operations At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html. RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.

Bartender With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Bartender is concerned with the efficient and professional service of food and beverages, while ensuring guests receive optimum service in accordance with the standards, policies and procedures of the hotel and Hilton. What will I be doing? As the Bartender, you will be responsible for performing the following tasks to the highest standards: Maintain a high customer service focus by approaching your job with the customers always in mind. Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues. Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel. Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel. Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace. Serve beverages and / or food to guests in a friendly, courteous and timely and manner, resulting in guest satisfaction. Prepare beverages for other servers to serve to guests, and act as the cashier for the lounge. Confidently knowing the beverage menu contents and able to explain them in detail to guests. Maintain proper and adequate set-up of the bar on a daily basis, including requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet. Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices and other perishables daily to ensure product quality. Greet guests in a courteous and friendly manner, promote and document orders for drinks. Mix, garnish and present drinks using standard ingredient recipes and practice prudent portion control. Check guests for proper identification, detect and act upon guest inebriation as trained, demonstrating knowledge of liquor laws. Input orders into the register at the point of sale and create a check for each guest, including those served by other beverage servers, to maintain accountability of all beverages served. Receive cash from guests, return any change needed, verify validity of charges, record charges, and ensure that vouchers are properly executed in order to balance all cash. Lock up and store all beverage, food and other equipment, depositing cash drops and secure bank. Complete checklists on product knowledge. Know menu items of all other outlets to recommend guests to other outlets. Confidently know opening hours of all restaurants and hotel outlets. Recommend other restaurants and city attractions to hotel guests. Follow-up on any guest questions or queries immediately and if you don’t know the answer, check with your Manager. Ensure that all service procedures are carried out to the standards required. Make sure that all areas are cleaned and maintained in accordance with operating procedures. Take personal responsibility for the service experience of all guests in your designated area. Smile and greet all guests as they enter and exit the restaurant, even if they are not designated to your section. Give guest service the highest priority. Display professional behaviour at all times. Avoid offensive or impolite language. Report any accidents / incidents to the Supervisor / Assistant Manager / Manager. Carry out any other reasonable duties and responsibilities as assigned. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. What are we looking for? A Bartender serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Senior High School education or specialty in Hospitality. 1-2 years in a managerial position in a 4 / 5-star category hotel. Good English skills to meet business needs. Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance. Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you. Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals. Must have basic knowledge of food and beverage preparation and service of various alcohol. Able to remember, recite and promote the variety of menu items. Open minded and outgoing personality. Willing to work for long hours. Positive attitude. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

a fast-growing outsourcing call center providing top-tier services like telemarketing, customer support, data collection, and market monitoring looking for a motivated Business Development Executive (Tamil/Telugu) to drive new client growth. About the Role As a BPO Call Center Executive, you will be the first point of contact for our customers and prospects, managing both inbound and outbound interactions. Your mission is to deliver exceptional service, foster strong relationships, and drive business outcomes. This role is vital to our brand reputation and customer retention strategy. Location: Gurugram, Haryana (Hybrid/On-site) Position/Employment type: Full-time/Hybrid - Shift Timings: 10 AM – 7 PM IST Salary + bonuses: 16.000-18.000 Rs Net/month Experience: 1+ years in BPO, call center Key Responsibilities: ● Inbound Call Management: ○ Promptly answer and respond to customer queries via phone, email, and chat. ○ Provide accurate information about products, services, and policies. ○ Resolve issues efficiently, escalating complex cases as needed. ● Outbound Outreach: ○ Proactively contact potential or existing customers for sales, follow-ups, surveys, or lead generation. ○ Identify customer needs, pitch relevant offerings, and close transactions when applicable. ● CRM & Documentation: ○ Maintain comprehensive records of all interactions in the CRM system. ● Track call details, resolutions, and lead outcomes. Quality, Metrics & Feedback: ○ Adhere to scripts and quality standards, meeting KPIs like AHT, FCR, conversion rates, and CSAT. ○ Participate in coaching sessions, attend training, and contribute to process improvement initiatives. Requirements: Languages: English, Tamil/Telugu – both fluent; Multilingual abilities to support diverse customer demographics are preferable. High school diploma or equivalent; bachelor’s degree preferred. 1–2 years of experience in a BPO, call center, or customer service environment. Strong verbal and written communication with excellent active listening ability. Customer-centric attitude with empathy, patience, and adaptability. Effective problem-solving, multitasking, and time management skills What We Offer: Competitive salary with performance bonuses 28 paid vacation days Growth in an international, collaborative team Internet costs compensation Job Type: Full-time Pay: ₹16,000.00 - ₹18,000.00 per month Work Location: In person

DESCRIPTION Role Description Technical Program Managers(TPM) define the product strategy, requirements and influence the design, development, testing, deployment and maintenance of the company’s software applications, systems, services and other technology projects end-to-end. As a key contributor throughout the engineering lifecycle, TPMs ensure consistent delivery of high-quality software and influence technical decisions on architecture and implementation of software systems and services. They thrive in entrepreneurial environments and are not hindered by ambiguity or competing priorities. They understand the customer and work backwards to define roadmaps and drive execution across stakeholders. They clearly communicate goals, roles, responsibilities and desired outcomes to internal cross-functional and remote project teams as well as have the ability to influence cross-team and from individual contributors to senior leadership. Key job responsibilities Skills of a successful TPM System Design: System Design is a crucial competency for Technical Program Managers at Amazon, requiring a comprehensive understanding of both technical architecture and scalable solutions. TPMs must ensure business and technical stakeholder needs are aligned while driving meaningful discussions that lead to clear decisions. They are expected to collaborate with Senior/Principal Engineers to develop architectures that scale effectively and match ambitious business objectives. When approaching system design, TPMs must consider multiple critical factors including scalability, performance, security, and technical trade-offs between different technologies. They need to be proficient in distributed systems, Service-Oriented Architecture (SOA), and n-tiered software architecture. Program Management: Program Management at Amazon TPMs involves managing complex cross-functional programs with significant organizational impact. TPMs are accountable for overseeing program lifecycles, which may focus on either a single critical technology product or broader initiatives spanning multiple organizations and geographies. They define the program's mission, vision, and tenets while setting clear objectives and driving teams both within and outside their organization to deliver results. Their role includes managing organizational roadmaps, contributing to different narratives, and owning organizational goals. TPMs play a vital role at Amazon by defining and executing technical strategy while serving as a bridge between business needs and technical implementation. They are critical because they define the technical strategy, functional requirements, and influence the entire technology lifecycle from design to maintenance of Amazon's software applications, systems, and services. TPMs drive mindful discussions leading to crisp decisions while providing crucial context for business and technology choices from past, current, and future perspectives. Their importance is heightened by their responsibility to partner with customers and engineering teams to determine project prioritization and ensure architecture scales to match Amazon's "think big" business case. A day in the life In this role you will work to define requirements, clarify scope, plan, track delivery and oversee strategic programs. You will be the primary point of contact to provide a holistic view of these cross-cutting programs for our partners teams and leadership by writing crisp and concise program reports. You will actively look out for risks and dependencies and take steps to mitigate them by escalating until it is resolved. You will collaborate with engineers, Software Development Managers (SDM), partner teams and stakeholders and ensure projects are delivered as per schedule with highest quality. BASIC QUALIFICATIONS 5+ years of technical product or program management experience 7+ years of working directly with engineering teams experience 3+ years of software development experience 5+ years of technical program management working directly with software engineering teams experience Experience managing programs across cross functional teams, building processes and coordinating release schedules PREFERRED QUALIFICATIONS 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Support complex network connectivity architectures by developing, designing, configuring, implementing, and maintaining detailed network engineering strategies/solutions that meet and/or exceed capability, flexibility, scalability, performance, and reliability objectives for a variety of large projects, across multiple technologies, within technical area of expertise. Provide technical leadership to team/vendor/contractor resources, ensuring viability of designs, flawless execution, and seamless transition into the production environment and maintained for ongoing BAU activities. Responsibilities: Independently and team environment perform Medium/highly complex assignments. Lead proper execution of network changes & updates in accordance with corporate security policies to meet business requirements. Responsible for network performance monitoring in addition to being able to lead troubleshooting complex network-related issues in a logical manner. Research, recommend, and establish innovative solutions supporting service availability targets with proper capacity planning that scale with the business growth. Identify monitoring gaps and work with product owners to develop alerting targeting a proactive approach to Incident prevention. Collaborates with all Information Technology (IT) disciplines. Creates, maintains, and updates documentation with most relevant information. Escalation resource during major incidents and outages as needed. Perform other special project and duties as assigned. Perform problem diagnosis, initiate problem resolution, and provide ongoing life-cycle support for network deployments and upgrades. Collaborate with team members to ensure project scoping activities are aligned with architectural objectives. Participate and provide input into the continual refinement of processes, policies, and best practices to ensure optimal performance and availability of technologies. Continuously develop specialized knowledge and technical subject matter expertise by remaining apprised of industry trends, the direction of emerging technologies, and their potential value to the business. Required Qualifications: Bachelor’s degree in computer science or related field; or equivalent work experience. Minimum 4-7 years of relevant networking experience required. Strong analytical and customer service abilities. Ability to communicate and articulate technical information across various organizational levels. Strong thought leadership abilities and a highly innovative problem solver. Ability to coach and mentor experienced Network staff. Preferred Qualifications: Primary skillset - Routing and Switching - Hands-on knowledge of Cisco Platforms: Routing and Switching (ISR/ASR/Nexus/Catalyst), wireless, ACI, Meraki, SDWAN, ISE Working knowledge in security devices Firewalls - Palo Alto, Cisco, Checkpoint F5 - Big IP, Infoblox - DNS, DHCP, NTP Cloud Networking - AWS, Azure Network monitoring, NetFlow, capacity management Packet Broker – Gigamon Packet capture and analysis - Gigastor, Wireshark Automation & scripting About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (8:00p-4:30a) India Business Unit AWMPO AWMP&S President's Office Job Family Group Technology

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects. I. Job Summary This experienced position is part of a team responsible for the HR Organization’s reporting and analytics needs. Most specifically this position will be aligned with the HR Data Architecture team and will assist with creating the HR Organization’s data architecture within the Enterprise Data Warehouse (Snowflake). With experienced team members, may provide input for delivering data products both internal to the HR Organization as well as external to the broader organization at WM. Will be responsible for analyzing and interpreting data to define requirements for new or existing data pipelines as relates to HR data, understand meaningful patterns, and will work closely with the HR Data Architects to document the HR data lineage and provenance. II. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned. Monitor HR Reporting and Analytics daily tasks, troubleshoot data related issues and report to Data Management Team for resolution as needed Analyze requirements and translate to technical specifications Manage ETL pipeline tickets with cross-functional teams, reviews open cases and troubleshoots as needed Create test plans and test scenarios for ETL pipeline Execute unit/integration/acceptance testing Collaborate with data engineers, data architects and business stakeholders to ensure data quality and integrity Design and maintain data models that support business needs and assist as-needed with ad-hoc report requests Create and maintain documentation related to data models, data products, data catalogs, dataflow diagrams and transformation diagrams Create and maintain data definitions and data catalogs III. Supervisory Responsibilities No formal supervisory responsibilities in this position. Provides informal assistance such as technical guidance and/or training to coworkers. May lead project teams and/or plan and supervise assignments of lower level employees. IV. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. A. Education and Experience Education: Any Graduate Experience: Three (3) years of previous experience (in addition to education requirement). B. Knowledge, Skills and Abilities KSAsProficiency Strong project management and organization skills Critical thinking Adaptable Strong multi-tasking skills Execution mentality Self-starter Excellent written and verbal communication skills Strong analytical skills Ability to provide efficient, timely, reliable and courteous service to business partners General HRIS system experience Knowledge of HR data Strong Microsoft product experience Knowledge of data modeling, relationship database, data warehousing, database architecture, and SQL Knowledge on data stewardship/governance Strong troubleshooting and problem solving skills Some experience in business intelligence tools a plus (Power BI, Tableau) V. Work Environment Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day; Required to exert physical effort in handling objects less than 30 pounds rarely; Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely; Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely; Normal setting for this job is: office setting. Must be available to work standard business hours, as well as be available to work non-standard hours in case of emergency (natural disasters, power outages, etc.). May need to attend after hours calls with the offshore team. Benefits At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. If this sounds like the opportunity that you have been looking for, please click "Apply.

The Business Development Executive at LIVXS supports the entire client conversion journey—from preparing sales materials and meeting decks to managing Zoho CRM and assisting in pitch calls. This role is ideal for someone who’s proactive, well-organized, and comfortable speaking to clients while staying sharp behind the scenes. You’ll work directly with the Sales & Marketing Manager and assist across all verticals—Weddings, Films, and Club. Key Responsibilities 1. Sales Material Preparation Keep all company sales collaterals ready and up to date—PPTs, company profile, rate cards, albums, and project showcases. Organise sample albums (physical + digital), highlight reels, client testimonials, and videos. Make sure every meeting has the correct, updated material aligned with the client profile. 2. Assisting in Sales Meetings Join client calls and meetings to take notes, track requirements, and assist in queries. Send timely follow-ups after meetings with relevant material, links, and payment terms. Help coordinate in-office client walk-ins—set up meeting spaces, play reels, and keep refreshments ready if needed. 3. Preparing Pitches & Sales Decks Help build custom pitch decks or highlight slides for high-value clients using LIVXS templates. Draft pointers for the Sales Manager for pitch calls or mailers. Support in writing short descriptions, intro lines, or visual ideas for showcasing projects. 4. CRM & Lead Management (Zoho) Enter and update all lead details on Zoho Bigin—no missed entries. Track deal stages and make sure every active lead is followed up on time. Tag leads with proper source and service type, and maintain notes of past interactions. Notify the team if a hot lead is inactive for long or needs escalated attention. 5. Market Research & New Ideas Research competitors, new pricing trends, and latest pitch formats. Share fresh ideas for improving our email follow-ups, welcome mailers, and demo kits. Suggest seasonal offers, pitch templates, or follow-up angles that can help boost conversions. 6. Creating & Improving Sales Process Flow Help map the full client journey—from inquiry to final booking—and update internal flow charts. Identify any common drop-off points and share suggestions to improve. Support in documenting internal FAQs or SOPs for sales. Key Skills Required Good communication—written and spoken Basic knowledge of Zoho CRM or any CRM software Confident in Google Slides, Canva, and simple Excel tracking Attention to detail and habit of pre-checking every document Comfortable speaking with clients and listening actively Qualifications Preferred 1–3 years in sales, client servicing, or business development (events/media preferred) Graduate in Marketing, Hospitality, Mass Comm, or Business Basic understanding of weddings, creative services, or luxury customer behavior Willing to work from LIVXS HQ (Gurgaon) and attend physical meetings when needed Job location - Sector 43, Gurgaon, 122003 Shift time- 10 am to 6:30 pm No. of working days - 6 days Salary - 15k -40k Note:- Need a candidate who can join immediately and have personal laptop Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹40,000.00 per month Benefits: Cell phone reimbursement Flexible schedule Internet reimbursement Application Question(s): Do you have your personal laptop for work? Do you know how to drive? Location: Gurugram, Haryana (Preferred) Work Location: In person

Sr Operations Analyst role will support the infrastructure environment by pro-actively monitoring infrastructure events, effectively respond to and coordinate resolution of issues, and manage change within the VMware, AWS, Server and storage environments. Perform the tasks related to the VMware & AWS daily operations tasks. Familiar with VMware, AWS and Windows/Linux production environments support. Should have experience in development like Ansible, Terraform, cloud formation, PowerShell etc. Perform the New VM provisioning, Decommissioning and windows upgrade etc. Pro-actively monitor the stability and performance of various technologies within area of expertise and drive appropriate corrective action prior to an incident or problem occurring. Actively collaborate with fellow members of the team and contractors/vendors on bridge calls to prevent or resolve incidents/problems in an expeditious manner. Should have experience or knowledge of Windows Patching tools like SCCM, SCOM & SCVMM. Independently identify key issues, patterns and deviations during the analysis. Participate and provide input in the continual refinement of processes, policies and best practices to ensure the highest possible performance and availability of technologies. Create, maintain and update documentation including troubleshooting guides, procedure/support manuals, and communication plans. Continuously develop specialized knowledge and technical subject matter expertise by remaining apprised of Industry trends, the direction of emerging technologies, and their potential value to the business. Perform ITIL operations like change, Incident & problem management within the Service Now. Contribute development of execution of operational reporting including daily health check reports, capacity/performance reports, and incident/problem reports. Data Collection, Tracking & Analysis Use a variety of data collection techniques and systems to collect technology operations performance data. Analyze to draw accurate conclusions regarding performance, trends and issues (current and/or potential). Monitor compliance with defined SLA/OLA’s. Monitor consumption/usage metrics to understand trends to assist in the effective management of vendor partners (as applicable). Perform trend analysis to identify cause of performance and/or usage issues. Continuous Improvement Work with application teams to determine the impact of application changes to the monitors configured for an application and determine if any changes or additions are required. Assist teams in identifying monitoring requirements and implementing the appropriate monitors to achieve the desired results. Use experience, expertise and data analysis to collaborate with manager and team members in the identification of corrective action to increase efficiency, improve performance and meet or exceed targets. Degree in Computer Science, Engineering, or equivalent academic qualification. Ø Mandatory: Should have 4 – 7 years of professional experience in administration, configuration & proficiency in support of in managing VMware vSphere 7.x & 8.x environment (clusters/farms). Ø Mandatory: Should have 4+ years of professional experience in administration, configuration & proficiency in support of in managing Cisco HyperFlex, Cisco UCS & Fabric Interconnects Ø Mandatory: Candidate should have worked in Level 1 (L1) or L2 Server Support Team for minimum 4 years Ø Mandatory Should have adequate experience & skill in manage AWS Cloud Environments & Hybrid Environment. Ø Should be familiar with activities like Patching, Upgrades, Migration, Refresh, etc. Ø Should have experience working with DevOps tools like Terraform, cloud formation, Jenkins, Artifactory, Git/BitBucket etc. Ø Should have hands-on experience in writing Automation in Ansible, PowerCli or PowerShell. Ø Should have experience working with different vendors like VMware, Cisco, Dell & HP. Ø Should have experience with team and project management. Ø Should have worked in the Agile environment and has knowledge of Scrum, sprints etc. Ø Exposure to Microsoft Power BI is a plus. Ø Knowledge to database like SQL, oracle etc. is plus Ø Should be familiar with activities like Patching, Upgrades, Migration, Refresh, etc. Ø Should have ample exposure to IT environments governed by ITIL framework. Change, Incident (RCA) & Problem Management-related activities should be component of candidate’s responsibilities. Ø Prior exposure towards ServiceNow is desirable Ø Strong attention to detail and with ability to focus on quality and efficiency. Ø Ability to communicate and articulate technical information across various organizational levels Ø Highly innovative problem solver with strong analytical and customer service abilities required. Ø High reasoning aptitude and ability to quickly understand complex operating environments. Ø strong thought leadership and motivation with the ability to work independently About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (2:00p-10:30p) India Business Unit AWMPO AWMP&S President's Office Job Family Group Technology

Join Our Team as a Sales Executive! Are you a dynamic, results-driven professional with a passion for sales? Do you thrive in a fast-paced environment and love the thrill of closing deals? If so, we want to hear from you! About the Role:As a Sales Executive, you will be at the forefront of our growth strategy, responsible for driving sales and expanding our customer base. You will identify new business opportunities, build strong relationships with clients, and deliver exceptional service to ensure customer satisfaction. Key Responsibilities:Identify and target new sales opportunities through research and networking.Develop and maintain relationships with key decision-makers and clients.Present and demonstrate our products/services to potential customers.Negotiate and close deals to meet or exceed sales targets.Provide exceptional customer service and follow-up to ensure long-term satisfaction.Collaborate with the marketing team to develop strategies for lead generation and sales growth.Stay up-to-date with industry trends and competitor activities. Requirements:Proven track record in sales, preferably in Real Estate.Excellent communication, negotiation, and interpersonal skills.Strong organizational and time management abilities.Self-motivated with a results-oriented mindset.Ability to work independently and as part of a team.Bachelor’s degree in Business, Marketing, or a related field is preferred. What We Offer:Competitive salary and attractive commission structure.Comprehensive benefits package.Opportunities for career growth and development.Dynamic and supportive work environment.Ongoing training and professional development. How to Apply:If you’re ready to take your sales career to the next level, we want to hear from you! Please send your resume at 8755628732. Job Types: Full-time, Permanent, Fresher Pay: ₹20,000.00 - ₹25,000.00 per month Work Location: In person

Key Responsibilities · Business Development: Identify and acquire new clients in the industrial and commercial sectors, focusing on sectors such as manufacturing, hospitality, and utilities. · ClientRelationshipManagement: Maintain and strengthen relationships with existing clients to ensure repeat business and customer satisfaction. · Sales Targets: Achieve and exceed monthly and annual sales targets set by the management. · Product Demonstrations: Conduct product demonstrations and presentations to potential clients, highlighting the benefits and applications of Neptune Chempastel's products. · Market Intelligence: Stay updated on industry trends, competitor activities, and market demands to identify new business opportunities. · Reporting: Maintain accurate records of sales activities, client interactions, and market feedback. · Collaboration: Work closely with the technical and customer service teams to ensure seamless delivery and support for clients. INDUSTRIAL SALES IS A MUST Job Type: Full-time Pay: From ₹45,000.00 per month Application Question(s): Do you experience in industrial sales? Do you have Bike/car? If yes, mention. Language: English (Preferred) Work Location: In person

Food and Beverage Associate A Food and Beverage Associate is responsible for working in all areas of Food and Beverage as needed to deliver an excellent Guest and Member experience while working to achieve departmental targets. What will I be doing? As a Food and Beverage Associate, you are responsible for working in all areas of Food and Beverage as needed to deliver an excellent Guest and Member experience. A Food and Beverage Associate will also be required to take and deliver customer orders and work to achieve departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards: Able to work in all areas of Food and Beverage including Bar, Restaurant, Room Service and Conference and Events Welcome guests in a polite and friendly manner Take and deliver customer orders, consistently demonstrating high levels of customer service Prepare set ups for tables and/or rooms Follow cash handling procedures Manage guest queries in a timely and efficient manner Up-sell with latest departmental incentives Ensure compliance of brand standards Strive to achieve departmental targets Ensure cleanliness of work areas Comply with hotel security, fire regulations and all health and safety legislation Comply with local licensing laws Be environmentally aware Assist other departments wherever necessary and maintain good working relationships What are we looking for? A Food and Beverage Associate serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Positive attitude Good communication skills Commitment to delivering high levels of customer service Excellent grooming standards Flexibility to respond to a range of different work situations Ability to work on your own or in teams It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous Food and Beverage and/or industry experience Experience with cash handling Knowledge of Food Hygiene Regulations What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Person will be responsible for ensuring the accuracy and completeness of mortgage loan files and working with stakeholders to address opportunity areas, on an ongoing basis. The scope of work involves conducting QC for various loan products like Closed End 2nd Lien, Conventional (Agency), Government (FHA/VA/USDA), Agency High Balance, Jumbo and HELOC. Person is also expected to mentor underwriters, proactively identify any potential gaps and enable appropriate actions to fix them while also providing inputs to enhance the effectiveness/ efficiency of existing controls. A) Review Work: QC specialist is expected to perform following reviews on loan files: 1) Regulatory Compliance Review - Covers i) testing compliance with applicable Qualified Mortgage (QM) and Ability To Pay (ATR) requirements defined under the Dodd-Frank Wall Street Reform and Consumer Protection Act as promulgated by the Consumer Financial Protection Bureau, ii) TRID Review 2) Credit Review: Review each loan file and ascertain conformity with the applicable guidelines and assign a credit event grade accordingly. It includes review of various areas like loan documentation, LTV, CLTV, income, liabilities, debt-to-income ratios (DTI), asset statements, FICO, credit history, validating evidence of borrower's willingness/ ability to repay the obligation, examining income, employment, assets, occupancy status, VOE/ self-employed business documents (if applicable) & verify presence of FND and execution by all parties (for HELOC only) 3) HELOC Regulatory Compliance Review: Covers ROR testing, Fee tolerance testing between Early Disclosure and final HELOC disclosure, TILA APR tolerance testing on the final HELOC disclosure, comparison of fees on HUD to fees disclosed on the final HELOC disclosure (If a HUD is used) 4) Non-HELOC Regulatory Compliance Base Review: Covers testing for i) certain applicable federal, state and local high cost and/or anti-predatory laws, ii) State-specific consumer protection laws including late charge and prepayment penalty provisions, iii) Truth-in-lending/regulation Z (TILA) adherence, iv) Real Estate Settlement Procedures Act (RESPA) laws and regulations 5) Property Valuation Review: Review the original appraisal to ensure completeness and adherence to applicable lending guidelines 6) Effectively communicate and clear any required conditions. B) Resource Development/ Mentoring: Assist in the training and mentoring of Underwriting Assistants, Junior Underwriters, and Underwriters C) Projects & Initiatives: - Research/ Upskilling - Gather information to make appropriate decisions/ Staying up-to-date on applicable guidelines/ business/ systems etc - Value Addition - Suggest/ enable implementation of ideas to enhance control effectiveness, risk elimination/ minimization etc. - Other areas - as assigned from time to time D) Administrative work - responding to emails, managing trainings completion etc. Required Qualification Bachelors degree or equivalent (4-years) Preferred Qualification Masters degree or equivalent (6-years) Additional knowledge, skills, experience or training Bachelor’s degree in Business, Economics, Finance, or a related field; equivalent professional experience in lieu of a degree At least 5 years of mortgage underwriting experience for US based mortgage company Understand Fannie Mae underwriting guidelines Experience reviewing appraisal reports and analyzing complex personal and business tax records Strong and sound decision-making abilities with the ability to work independently & yet collaboratively with the underwriting team Clearly communicate decisions and the justification behind those decisions to the appropriate parties Strong interpersonal and communication skills, both verbal and written Commitment to providing excellent customer service and high-quality output Experience with Microsoft Office applications such as Outlook, Excel, Word, etc PREFERRED additional knowledge, skills, experience or training Master's degree in finance Skills to contribute toward full/ Partial automation of controls etc. FHA Direct Endorsement certification and/ VA Credit Authority About Our Company Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Timings (2:00p-10:30p) India Business Unit AWMPO AWMP&S President's Office Job Family Group Marketing/Product Management

DESCRIPTION At Amazon, we believe that every day is still Day One. We are striving to be Earth's Best Employer and to get there, we need exceptionally talented, bright, and driven people. Amazon’s MyHR Live Support team is seeking customer-focused professionals who thrive in a dynamic contact center environment. Do you excel at real-time communication, problem-solving, and delivering exceptional customer service? The MyHR Live Support Team operates a state-of-the-art contact center, caring for 1.5 million Amazonians worldwide by assisting them with their HR needs. Our organization delivers best-in-class HR support to Amazon employees, applicants, and candidates globally. We specialize in topics related to time-off, employee relocations, offboarding processes, employment verification, benefits, bereavement support, and comprehensive pay and compensation services. As an HR Contact Center Professional, you will be at the forefront of our customer service operations, primarily handling live phone calls and/or chats. You are someone who is skilled at building positive relationships with employees through empathetic and effective communication. You are approachable and able to handle sensitive situations with tact and diplomacy in real-time. You pride yourself on maintaining high ethical standards and confidentiality when dealing with sensitive employee information, conflicts of interest, and compliance issues. You thrive in a fast-paced contact center environment, using your critical thinking and fact-finding skills to resolve issues efficiently. You excel at managing multiple tasks, priorities, and deadlines while maintaining a high level of customer satisfaction. You are adaptable and open to change, quickly adjusting to new policies, technologies, and industry trends. Key job responsibilities Amazon’s MyHR Live Support team is comprised of HR Contact Center Professionals supporting Amazon employees globally within multiple languages, with services 24 hours a day, 7 days a week in some countries. As a MyHR Live Support Advisor, your primary responsibilities will be: Handle a high volume of live contacts, primarily through phone calls and potentially chats, taking ownership in ensuring each interaction is resolved with a high degree of problem-solving and customer obsession. Resolve inquiries holistically by referring to available documentation such as frequently asked questions, knowledge base articles, and standard operating procedures – escalate when these cannot be resolved. Build customer trust through empathetic, personalized conversations by assessing and adjusting resolution plans to each employee's changing needs during live interactions. Respond promptly to employees' urgent issues, ensuring the right communication and documentation occurs, even when information is limited. Use high judgment, critical thinking, and rationale to balance process adherence with employees' needs, analyzing and deciding on resolutions for their requests in real-time. Consistently consult and collaborate with partner teams on process changes to resolve cross-functional issues and improve policies. Maintain high performance metrics in areas such as contact handling time, first-contact resolution, and customer satisfaction scores. Adhere to set schedules, including timed breaks and lunches, to ensure consistent coverage and support for our 24/7 contact center operations. Demonstrate flexibility in working various shifts, including evenings, weekends, and overnight shifts, to support our global workforce across different time zones. This role requires excellent multitasking abilities, strong verbal and written communication skills, and the ability to thrive in a fast-paced contact center environment. If you're passionate about delivering exceptional customer service through live interactions and are ready to make a difference in people's lives, we want to hear from you! BASIC QUALIFICATIONS Must have Bachelor's Degree or Master’s degree 0-10+ years’ experience in contact center, customer service, human resources or equivalent experience. Fluent communication and writing skills in English (+85%). Schedule flexibility (support a 24x7 operations). Internet connection before joining date with a speed range of 50-100 Mbps PREFERRED QUALIFICATIONS 5+ years’ experience in contact center, customer service, human resources or equivalent experience. Basic US legislation Leave of Absence and Accommodations knowledge. Knowledge of US federal and state leave and disability laws. Experience in providing consultation and guidance on human resources, benefits, or complex employee matters. Experience dealing with customers and exceptional use of empathy skills. Proven ability to adjust to constantly changing workloads and manage customer contacts in a fast pace environment. Ability to manage confidential and sensitive employee information and adhere to strict data privacy standards. Detail oriented with ability to analyze, problem solve, organize and manage multiple priorities. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.