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1.0 years

0 Lacs

Gurgaon

On-site

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You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. How will you make an impact in this role? Provide Superior Customer Experience to Small Business Card Members who use American Express for several exclusive benefits and services We not only service, we also indulge in value generation to maximize spending by identifying the Mood, Profile & Need of the Customer and leverage these details to offer the best suited benefits/products to the Customer while being compliant with the laid guidelines Resolve all Customer Queries and Follow Established Procedures as Appropriate Provide alternatives and apply Superior Service No, Call Handling Skills To Ensure Best Possible Solutions and FCR to Card Members Deliver to the Customer, Employees and Shareholder Metrics as per Goals Highlight Issues through Feedback and Recommend Changes in Workflows, Procedures, Service Levels, Based on Customer Demands To Meet Their Needs and Ensure Quality Service is given at all times Adherence to Quality and Compliance Guidelines. Ability to Take Quick Decisions and Respond to Customer Inquiries 24/7 & Rotational shifts including night shifts Hybrid environment Minimum Qualifications: Minimum 1 year in current role Minimum 1 year of meaningful experience in customer service Excellent Verbal Communication Customer Focused, with Strong Ability to resolve Customer Issues and Effectively Address Service No Situations Strong interpersonal, communication and listening skills Demonstrated Dependability/Self Motivating Skills. Change Management Ability Demonstrated Ability to Work effectively within a Team Environment as well as independently Demonstrate personal excellence and resiliency by remaining positive and calm in difficult situations Proven Analytical and Problem Solving with a strong attention to Detail. Workable knowledge of MS Office Applications (Word, Power-point, Excel) We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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5.0 years

0 Lacs

Pitampura

On-site

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Mindrops is on the lookout for a talented Senior Software Developer with 5+ years of experience to join our in-office team in North West Delhi. Key Skills We’re Looking For: PHP, Laravel Vue.js RDBMS / MongoDB API Development Payment Gateway Integration Location: On-site (North West Delhi) If you’re passionate about building scalable web applications and want to work on exciting tech projects, we’d love to hear from you. Job Types: Full-time, Permanent Schedule: Day shift Morning shift Ability to commute/relocate: Pitampura, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Please note that there will be a service agreement of 18 Months to 24 Months (depending upon the organization) & you need to sign an agreement for the same. So, are you comfortable with that? Education: Bachelor's (Preferred) Experience: PHP Laravel: 6 years (Preferred) Vue.js: 6 years (Preferred) MongoDB: 6 years (Preferred) RDBMS: 6 years (Preferred) API Development: 6 years (Preferred) Payment Gateway Integration: 6 years (Preferred) Sr. Software Engineer: 6 years (Preferred) Language: English (Preferred) Work Location: In person

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6.0 - 8.0 years

0 Lacs

Delhi

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Position Summary We are seeking a Senior Cloud / DevOps Engineer to join our Infrastructure Operations team. In this role, you will be responsible for designing, implementing, and maintaining secure, scalable, and reliable infrastructure and cloud platforms. You will work across public cloud environments (Azure, AWS, or GCP), private data centers, and modern automation ecosystems to support both operational and project-based initiatives. This individual will lead infrastructure automation efforts, support internal service requests through ServiceNow, drive cloud modernization projects via Jira, and ensure systems are performant, secure, and aligned with industry best practices. The ideal candidate is proactive, collaborative, and passionate about operational excellence and infrastructure innovation. Responsibilities & Duties Serve as a technical escalation point for complex infrastructure and cloud-related issues, handling advanced troubleshooting and resolution. Design and deploy scalable cloud infrastructure (AWS, Azure, GCP) using Infrastructure as Code (IaC) tools such as Terraform and Ansible. Develop reusable modules, templates, and scripts to automate the provisioning and maintenance of infrastructure and services. Support and maintain cloud and on-prem environments, ensuring uptime, availability, and security. Lead and contribute to the development and implementation of cloud strategy, operating models, and capability reviews. Respond to and resolve ServiceNow tickets related to infrastructure operations. Execute infrastructure projects and initiatives tracked via Jira. Implement enterprise-grade cloud environments aligned with adoption frameworks and security guidelines. Build and maintain tools for monitoring, alerting, and observability (e.g., Datadog, Prometheus, Grafana). Collaborate with cross-functional teams including architects, developers, and security teams to gather requirements and deliver effective solutions. Create and maintain Standard Operating Procedures (SOPs), technical documentation, and runbooks. Mentor junior engineers and contribute to team knowledge-sharing and process improvement initiatives. Participate in a rotating on-call schedule, performing after-hours implementations or incident response as needed. Ensure adherence to cloud security best practices, identity and access management, and compliance standards. REQUIRED Qualifications Bachelor’s degree with a demonstrated interest in technology, technology issues, and analytical analysis. Vendor Certifications a plus: Azure, AWS, Terraform, GCP, Python EXPERIENCE & TECHNICAL SKILLS : 6–8 years of relevant experience in Cloud Engineering, DevOps, or related roles. Strong expertise in at least one public cloud platform (Azure, AWS, or GCP); experience with hybrid or private data centers is a plus. Proficiency with Infrastructure as Code and automation tools: Terraform, Ansible, GitHub Actions, PowerShell, and Python. Hands-on experience with Docker and Kubernetes for containerization and orchestration. Experience with CI/CD pipelines, deployment automation, and version control practices. Familiarity with monitoring and logging stacks such as Datadog, Prometheus, Grafana, etc. Practical knowledge of Go or Python for platform automation and API integration. Understanding of cloud landing zones and environment provisioning best practices. Experience with HashiCorp tools including Vault and Terraform Enterprise. Knowledge of identity and access management systems such as Active Directory, Azure AD, Okta, or LDAP. Strong grasp of cloud security principles, network security, and compliance frameworks PREFERRED CHARACTERISTICS : Excellent communication and interpersonal skills; able to effectively collaborate across teams and levels of the organization. Strong analytical mindset with the ability to identify and resolve infrastructure and performance bottlenecks. Passion for continuous learning, innovation, and driving operational excellence. Self-motivated, organized, and capable of managing multiple priorities in a fast-paced environment. ADDITIONAL INFORMATION: This role may require occasional work outside of standard business hours for system maintenance or incident response. This is a hybrid position with flexibility depending on organizational needs.

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2.0 years

0 Lacs

Delhi

On-site

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Requisition ID: 285259 Relocation Authorized: None Telework Type: Part-Time Telework Work Location: New Delhi Extraordinary teams building inspiring projects: Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place. Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact. We serve the infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our services span from initial planning and investment, through start-up and operations. Core to Bechtel is our Vision, Values and Commitments. They are what we believe, what customers can expect, and how we deliver. Learn more about our extraordinary teams building inspiring projects in our Impact Report. Our offices in Gurgaon, Vadodara and Chennai will grow significantly and sustainably with exciting career opportunities for both professionals and young graduates who are passionate about creating a cleaner, greener, and safer world; building transformational infrastructure; making decarbonization a reality; and protecting people and the environment. Job Summary: At Bechtel, we are seeking a talented and motivated ServiceNow Developer to join our dynamic team. As a ServiceNow Developer, you will be responsible for the design, development, implementation, and maintenance of solutions on the ServiceNow platform. You will work closely with business analysts, developers, and other stakeholders to design and implement solutions that meet the needs of the organization. The ideal candidate should possess both independent and collaborative working abilities. Major Responsibilities: Ideal candidate must be self-motivated with a minimum experience of 2 years in IT Service Management using ServiceNow. Proficiency in JavaScript, AngularJS, HTML, CSS, and XML, with hands-on experience in ServiceNow scripting. Experience with Business rules, UI Pages, UI Macros, UI Scripts, Client Scripts, Script Includes, UI Actions, UI Policy, Events, Notifications, View, Reports, etc. Hands-on experience with designing and modifying ServiceNow forms, workflows, flow designer, scripts, transform maps, web services, inbound email actions, SLAs, scheduled jobs, and other administrative tasks within ServiceNow. Design, code, test, and deliver software using firm-wide frameworks and best practices for the ServiceNow platform. Expertise with Third-party integrations such as REST/SOAP APIs to integrate ServiceNow with other IT systems. Experience working in a complex ServiceNow environment with integrations such as LDAP, Active Directory, SSO and Service Graph Connector integration. Execute both minor and major enhancement requests to a client’s ServiceNow instance(s), which may involve alterations to the user interface, system properties, foundational content, JavaScript, and adjustments to existing workflows. Facilitate the rollout of new applications and modules in ServiceNow ITSM, such as DevOps, Change Management, Incident Management, Problem Management, and Request Management. Strong hands-on experience with ServiceNow administrative/maintenance activities. Build and manage knowledge articles for various audiences in the system. Follow and enhance the scrum practices for continuous improvement in team processes. Education and Experience Requirements: Bachelor’s degree in computer science, IT, Engineering, or related technical discipline. Minimum 2 years(for Grade 22) and Minimum 4 years( for Grade 23) of experience with ServiceNow in an enterprise environment. Experience with ServiceNow IT Service Management and HR Service Delivery applications. ServiceNow Certified System Administrator Required Knowledge and Skills: We look for the following attributes in our successful candidates: Experience with the IT Operation Management module, including Discovery, Configuration Management Database (CMDB), and Orchestration activities. Experience with Service Portal development and troubleshooting. The ability to work on multiple projects at the same time and under tight deadlines. Strong critical thinking and problem-solving skills. Total Rewards/Benefits: For decades, Bechtel has worked to inspire the next generation of engineers and beyond! Because our teams face some of the world's toughest challenges, we offer robust benefits to ensure our people thrive. Whether it is advancing careers, delivering programs to enhance our culture, or providing time to recharge, Bechtel has the benefits to build a legacy of sustainable growth. Learn more at bechtel.com/total-rewards. Diverse teams build the extraordinary: As a global company, Bechtel has long been home to a vibrant multitude of nationalities, cultures, ethnicities, and life experiences. This diversity has made us a more trusted partner, more effective problem solvers and innovators, and a more attractive destination for leading talent. We are committed to being a company where every colleague feels that they belong-where colleagues feel part of "One Team," respected and rewarded for what they bring, supported in pursuing their goals, invested in our values and purpose, and treated equitably. Bechtel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, disability, citizenship status (except as authorized by law), protected veteran status, genetic information, and any other characteristic protected by federal, state or local law. Applicants with a disability, who require a reasonable accommodation for any part of the application or hiring process, may e-mail their request to acesstmt@bechtel.com

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1.0 years

1 - 4 Lacs

Delhi

Remote

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About Blue Whistle Advertising Blue Whistle Advertising is a fast-growing, full-service marketing and advertising agency specializing in campaign development, brand strategy, media planning, and creative solutions. We work across multiple industries, including FMCG, Jewellery, Hospitality, Healthcare, Ed-Tech, and Lifestyle, delivering impactful advertising solutions. Job Description We are looking for a talented Video Editor & Graphics Designer to join our creative team. The ideal candidate will be responsible for creating engaging visual content for advertising campaigns, social media, and digital platforms. The role requires a mix of video editing and graphic design expertise, with a strong understanding of brand storytelling. Key Responsibilities Edit and produce high-quality videos for ads, social media, and digital marketing campaigns. Design creative visuals, motion graphics, and animated content for brand promotions. Work on video post-production, including color correction, sound editing, transitions, and special effects. Create graphics, thumbnails, banners, and social media creatives using Adobe Illustrator and Photoshop. Develop short-form and long-form video content, including reels, advertisements, and corporate videos. Collaborate with the marketing team to brainstorm new creative ideas for digital campaigns. Ensure all visuals align with brand guidelines and maintain consistency across all platforms. Stay updated with the latest design and video trends to bring fresh creative ideas. Required Skills & Qualifications Minimum 1 year of experience in video editing and graphic designing. Proficiency in Adobe Creative Suite – Premiere Pro, After Effects, Illustrator, and Photoshop. Strong understanding of video storytelling, motion graphics, and transitions. Ability to edit videos with high attention to detail, maintaining brand aesthetics. Creativity and a strong sense of design, color, and composition. Familiarity with social media trends and video content strategies. Ability to work under tight deadlines and manage multiple projects simultaneously. Preferred Skills (Good to Have) Experience in 3D animation or rendering is a plus. Basic knowledge of photography and cinematography techniques. Understanding of UX/UI design principles for digital content. What We Offer Competitive salary and growth opportunities. Opportunity to work with top brands across multiple industries. A creative and collaborative work environment. Access to the latest tools and software for creative development. If you are passionate about video editing, motion graphics, and visual storytelling, we’d love to hear from you! To Apply: Send your resume and portfolio to info@bluewhistle.co.in with the subject "Application: Video Editor & Graphics Designer" . Job Types: Full-time, Internship Contract length: 3 months Pay: ₹15,453.39 - ₹35,245.72 per month Benefits: Flexible schedule Internet reimbursement Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Experience: Adobe After Effects: 1 year (Required) Adobe Premiere: 1 year (Required) Adobe Creative Suite: 1 year (Required) Video editing: 1 year (Required) Work Location: Remote

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0 years

2 - 3 Lacs

India

Remote

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Job Location : Delhi and NCR Job Qualification : Candidate should be a Diploma (Electrical)/ BBA/ B.Sc. Job Description : Meet and exceed sales targets (Closing deals) - Prospecting and generating business from New Customers and Existing Clients. - Responsible for complete sales cycle from enquiry generation to order booking. - Nurturing, building and maintaining healthy relationship with major customers. - Create rapport and manage expectations of the client and have continuous relationship. - Reporting of Sales Activities on weekly/ monthly basis. - Make presentations, attend techno-commercial discussions & negotiations. - Achieve Sales goals on Monthly/ Quarterly/ Yearly Bases. - Preform competitor analysis and keep HO updated about competitor activity in the region. - Assist Collection of Payment and Statutory Documents. - Increase market/customer share in all revenue streams. Job Requirements : - Ability to travel extensively to support internal & external customers. - Ability to multi-task, with effective time management for meeting deadlines. - Should have effective business oral & written communication skills. - Ability to call confidently on the highest – level decision makers in an organization for each represented area, for example: Project Managers, Head Electrical, etc. - Demonstrate success at working in a fast – paced highly competitive, deadline-oriented environment. - Self- motivated individual who exhibits a sense of urgency in all sales and service related activities. - Should be able to convince customers and have attitude to cross all hurdles. - Exceptional communication, presentation, follow-up negotiation, and closing skills. About Us : We introduce ourselves as ‘Trading House’ dealing in various types of Cables, Wires and compatible Jointing Accessories. We cover entire range of Electrical products and Battery for Industry and Government. Note : Apply and send your updated resumes to sscdelhi1@gmail.com(preferably with photos). Shortlisted candidates need to report at Nehru Complex, main Patparganj Road, Delhi for physical interview and further discussions. Any further details will be shared shortly to your registered email ID updated on resumes or phone number. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Compensation Package: Commission pay Performance bonus Quarterly bonus Yearly bonus Schedule: Day shift Work Location: Remote

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0 years

2 - 3 Lacs

Delhi

On-site

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Position Summary: The Customer Care Executive in the travel industry plays a critical role in providing exceptional customer service and support. They are responsible for addressing customer inquiries, resolving issues, and ensuring a positive travel experience. As the primary point of contact, the Customer Care Executive ensures customer satisfaction and fosters strong relationships with travellers. Key Responsibilities: Respond promptly and courteously to customer inquiries via phone, email, or chat. Listen attentively to customer concerns, understand their travel needs, and provide appropriate solutions. Follow up with customers to ensure that their concerns have been resolved to their satisfaction. Effectively communicate travel details, policies, and procedures to customers. Communicate customer feedback, suggestions, and concerns to improve service quality and customer satisfaction. Qualifications and Skills: Bachelor's degree preferred. Previous experience in customer service or a similar role, preferably in the travel industry. Excellent verbal and written communication skills. Strong problem-solving and decision-making abilities. Empathy and patience in addressing customer concerns. Ability to work well independently and as part of a team. Only female candidate will be preferred. Job Type: Full-time Pay: ₹18,000.00 - ₹25,000.00 per month Schedule: Day shift Language: Hindi (Preferred) English (Preferred) Work Location: In person Speak with the employer +91 9220128399

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3.0 years

1 Lacs

Pitampura

On-site

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Roles and Responsibility: We are looking for an experienced IT Project Coordinator to lead and oversee the successful execution of IT projects. The ideal candidate will have expertise in managing large-scale IT initiatives, from planning and execution to delivery. You will work closely with technical teams, business stakeholders, and vendors to ensure projects are completed on time, within scope, and within budget, while meeting high-quality standards. Key Skills: Define project scope, objectives , and timelines to ensure timely delivery of IT solutions. Lead cross-functional teams (developers, analysts, designers, QA) for effective project execution. Act as the primary point of contact for clients and internal teams, providing updates and managing expectations. Identify risks and challenges, develop mitigation plans , and resolve issues to keep projects on track. Monitor budgets , track expenses, and ensure resource optimization to meet project goals. Ensure deliverables meet quality standards and align with business requirements. Expertise in Agile , Scrum , and Waterfall methodologies . Coordinate with external vendors to ensure service level agreements are met. Drive process improvements to enhance project efficiency and success. 3+ years of experience in managing IT projects, especially in software development or IT infrastructure . Proficient in project management tools (Such as MS Project, JIRA, Trello, Asana). Solid experience in budget management , resource allocation , and risk management . CTC: Depends on candidate skills & knowledge – As per industry standards Experience: 3-5 year (Preference to Local Candidate) Location: Delhi How to apply: If interested, kindly share your updated resume at jaya.sharma@mindrops.com, along with following details, · Total Experience - · Technologies Used - · Notice Period - · Current Location - · Hometown - · Current CTC - · Expected CTC - Job Types: Full-time, Permanent Pay: From ₹15,000.00 per month Schedule: Day shift Monday to Friday Morning shift Education: Bachelor's (Preferred) Experience: IT project management: 3 years (Preferred) Language: English (Preferred) Work Location: In person

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0 years

4 - 6 Lacs

Pitampura

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We are seeking a dynamic and experienced Sales Manager to lead our sales team and drive business growth in the service industry. The ideal candidate will have a proven track record in sales leadership, client relationship management, and achieving revenue targets. This role requires a proactive individual with excellent leadership and communication skills who can inspire teams, manage key clients, and deliver consistent business growth. Key Responsibilities: Team Management: Lead, motivate, and mentor a team of sales executives/telecallers. Set clear individual and team targets and ensure achievement through regular reviews and guidance. Conduct regular sales training and development programs to enhance team productivity. Target Achievement: Develop and implement sales strategies aligned with company goals. Take responsibility for meeting monthly, quarterly, and annual sales targets. Monitor sales pipeline, forecast revenue, and track performance against targets. Identify new business opportunities to expand market reach. Client Management: Build and maintain strong relationships with key clients to ensure high levels of satisfaction and retention. Understand client needs and provide customized service solutions. Resolve client issues efficiently, ensuring long-term partnerships. Conduct regular meetings with clients for feedback and business development. Coordination & Reporting: Coordinate closely with internal departments like operations, marketing, and finance to ensure smooth execution of services. Prepare and present detailed sales reports to senior management, including market feedback, competitor analysis, and business opportunities. Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹50,000.00 per month Schedule: Day shift Morning shift Work Location: In person

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5.0 years

0 Lacs

Delhi

On-site

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As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. Oracle IDAM – Job Experience Requirement (5 -10 Years experience) Design, develop, implement, and support Oracle Identity and Access Management (IDAM) solutions including: Oracle Identity Manager (OIM) Oracle Access Manager (OAM) Oracle Unified Directory (OUD) Oracle Internet Directory (OID) Oracle Entitlements Server (OES) Administer and maintain user lifecycle management , role-based access controls, and single sign-on (SSO) mechanisms. Develop and manage custom connectors and provisioning workflows in OIM. Configure and troubleshoot authentication/authorization policies in OAM. Implement integrations with LDAP directories , Active Directory , WebLogic , and external applications . Support incident management , problem resolution , and performance tuning of Oracle IDAM components. Collaborate with internal security, compliance, and infrastructure teams to ensure regulatory compliance (e.g., SOX, GDPR). Execute patching, upgrades, and migrations of Oracle IDAM components. Perform regular health checks, log monitoring , and vulnerability assessments. Required Skills: Hands-on experience with Oracle IDAM Suite (11g/12c) . Strong understanding of SSO, Federation (SAML, OAuth, OpenID Connect) , and multi-factor authentication . Experience with WebLogic Server administration and Oracle DBs. Scripting knowledge (e.g., Shell, WLST, Python ) for automation and operations. Knowledge of REST/SOAP APIs and web service security. Familiarity with RBAC, ABAC, fine-grained access controls , and compliance reporting . Preferred Certifications: Oracle Certified Associate/Professional – Identity and Access Management Relevant security certifications (e.g., CISSP, CISA, CompTIA Security+ ) Oracle IDAM – Job Experience Requirement (5 -10 Years experience) Design, develop, implement, and support Oracle Identity and Access Management (IDAM) solutions including: Oracle Identity Manager (OIM) Oracle Access Manager (OAM) Oracle Unified Directory (OUD) Oracle Internet Directory (OID) Oracle Entitlements Server (OES) Administer and maintain user lifecycle management , role-based access controls, and single sign-on (SSO) mechanisms. Develop and manage custom connectors and provisioning workflows in OIM. Configure and troubleshoot authentication/authorization policies in OAM. Implement integrations with LDAP directories , Active Directory , WebLogic , and external applications . Support incident management , problem resolution , and performance tuning of Oracle IDAM components. Collaborate with internal security, compliance, and infrastructure teams to ensure regulatory compliance (e.g., SOX, GDPR). Execute patching, upgrades, and migrations of Oracle IDAM components. Perform regular health checks, log monitoring , and vulnerability assessments. Required Skills: Hands-on experience with Oracle IDAM Suite (11g/12c) . Strong understanding of SSO, Federation (SAML, OAuth, OpenID Connect) , and multi-factor authentication . Experience with WebLogic Server administration and Oracle DBs. Scripting knowledge (e.g., Shell, WLST, Python ) for automation and operations. Knowledge of REST/SOAP APIs and web service security. Familiarity with RBAC, ABAC, fine-grained access controls , and compliance reporting . Preferred Certifications: Oracle Certified Associate/Professional – Identity and Access Management Relevant security certifications (e.g., CISSP, CISA, CompTIA Security+ )

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2.0 years

2 - 4 Lacs

India

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We are expanding our business and are looking for Sales / Service Engineers for Marketing/ Servicing Sophisticated Medical Equipment. Qualification: Diploma /B-Tech in Biomedical/Electronics Experience: Location : Placement in Delhi. Minimum 2 years in SALE of Medical Equipment only Salary will commensurate with experience If you meet the above criteria, mail us your resume: info@trustedresources.in Call us: +919911015708 Job Type: Full-time Pay: ₹20,000.00 - ₹40,000.00 per month Schedule: Morning shift Education: Bachelor's (Required) Experience: total work: 2 years (Required) Willingness to travel: 50% (Required)

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3.0 - 5.0 years

1 - 3 Lacs

India

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Experience Required: 3–5 Years Industry: Electronics/Appliance Repair Job Description: We are seeking an experienced Coffee Maker Repair Technician to join our service team at Khan Market. The ideal candidate should have strong technical skills in diagnosing and repairing domestic and small commercial coffee machines, mobile phones etc. The technician will be responsible for troubleshooting, and ensuring proper functioning of a wide range of coffee makers. Diagnose and repair smartphones, Laptop and Tablets. Troubleshoot and repair general window/Android systems. Key Responsibilities: Diagnose and repair various models of coffee makers, including drip, espresso, capsule, and bean-to-cup machines. Troubleshoot electrical and mechanical faults, such as pump issues, heating problems, leakage, or grinder malfunctions. Perform routine maintenance, descaling, and part replacements. Handle both in-store repairs and, if required, on-site service calls. Maintain service records, manage repair parts, and order replacements as needed. Requirements: Experienced in small appliance/coffee machine repair. Familiarity with brands like Nespresso, DeLonghi, Philips, Breville, or similar. Strong understanding of electrical circuits, heating elements, and mechanical components. Skilled in using diagnostic and repair tools. Ability to work independently and manage multiple repair jobs efficiently. Good communication skills and customer service orientation. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person Application Deadline: 24/06/2025 Expected Start Date: 01/07/2025

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5.0 years

4 - 6 Lacs

Delhi

Remote

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About TheSqua.re Our mission at TheSqua.re is to be the world’s best loved digital corporate housing and luxury alternate accommodation company. We do this by providing the largest choice of alternate accommodations - beautifully furnished boutique style apartments in every major city on the planet, using our award winning proprietary suite of technology and our best in class customer service / account management levels. It's no wonder we have achieved the highest NPS (Net Promoter Score) levels in leading global corporate travel programs powering our firm’s 50% annual growth for several years in a row. The Role We are looking for an experienced Senior SEO Executive to coordinate SEO efforts, including onsite and offsite optimization and keyword expansion research. You will be managing both internal and external resources. This is a truly exciting opportunity for an experienced SEO Executive to make a big impression. The travel and accommodation industry is heading for a boom, and this is a fantastic opportunity to get on board. We are looking for an analytical and perceptive professional who is a skilled communicator and able to collaborate with various teams. Current knowledge of SEO practices and techniques is essential to this role. Your goal will be to ensure that content is search-engine friendly and optimised to increase our traffic across all of our platforms. Responsibilities Develop and execute successful SEO strategies from conception to implementation. Manage internal and external resources. Conduct keyword research to guide content teams Review technical SEO issues and recommend fixes Optimise website content and landing pages Be proficient in link building. Collect data and report on traffic, rankings and other SEO aspects Work with social media and PPC teams to optimise campaigns Keep abreast of SEO and integrated marketing trends Requirements Proven experience as SEO Executive Worked on a website with over 200,000 monthly visitors from international audiences. Managing a multilingual website. Knowledge of SEO best practices, reporting and relevant tools. Excellent communication skills. Strong organisational and leadership skills. Analytical mindset with numerical aptitude. Experience working in the travel or real estate industry is desirable. Job Types: Full-time, Permanent Pay: ₹40,364.17 - ₹50,809.50 per month Benefits: Flexible schedule Health insurance Paid time off Provident Fund Schedule: Day shift Fixed shift Supplemental Pay: Performance bonus Quarterly bonus Yearly bonus Ability to commute/relocate: New Delhi, Delhi: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Must have worked on an e-commerce website with a minimum of 100K Traffic. Do you have on-page, off-page and good technical SEO experience? 5 days will be work from the Office(a week), and two Saturdays will be working(WFH) in a month. What's your current CTC? What's your expected CTC? Experience: Digital marketing: 5 years (Required) SEO: 5 years (Preferred) Work Location: In person Application Deadline: 15/07/2025 Expected Start Date: 15/07/2025

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0 years

0 Lacs

India

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Company Description Mantegies is a strategic partner for startups, small, and medium businesses, focusing on marketing, HR, finance, and legal aspects to drive profitability. The company offers customized solutions and strategies to maximize success and growth for its clients. Role Description This is a full-time remote role for a Customer Service Representative at Mantegies. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, ensuring customer satisfaction, and providing excellent customer service on a daily basis. Qualifications Customer Service Representatives, Customer Support, and Customer Service skills Customer Satisfaction and Customer Experience skills Strong interpersonal and communication skills Ability to multitask and prioritize workload effectively Problem-solving abilities and patience Experience in customer-facing roles is a plus Knowledge of CRM systems is beneficial High school diploma or equivalent required

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5.0 years

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Delhi

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Marcom Manager With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Marcom Manager is responsible for the promotion of the hotel, its image, facilities and services to the general public, customers, the hotel and the community. He / she is also responsible for gaining positive exposure for the hotel in mass media and the community, as well as building a solid presence in the market by maintaining good relationship with the press and the local community. What will I be doing? As the Marcom Manager, you will be responsible for performing the following tasks to the highest standards: Be familiar with hotel product knowledge and related activities. Responsible for the publicity and promotion of all products of the hotel, including but not limited to rooms, catering, banquets, etc. Assist the relevant departments to achieve the revenue targets and related tasks set by the hotel. Develop and implement the hotel's advertising budget and external advertising. Coordinate and implement communication plans for hotel activities and promotions (sales, catering, etc.) with all operating departments of the hotel. Ensure that the hotel has a good image and corresponding flow on the mainstream platform in the main source area. Establish good relations with the media (publications, broadcasts, etc.) and implement hotel marketing campaigns. Fully monitor all printed products of the hotel to ensure consistency with group guidelines. Ensure the hotel homepage, official Weibo and other online and social media platforms’ information is accurate and updated in a timely manner. Real-time monitoring of guest comments on various network platforms and replying promptly. Plan and execute hotel public relation activities and achieve expected ROI. Design prints according to hotel standards and ensure print quality. Manage a comprehensive targeted database and advertise hotel promotions. Monitor expenses according to the commercial development department budget to maximize return on investment. Liaise with other hotel departments, outside organizations or government departments to coordinate and implement different hotel projects. Assist with photography, video shooting and interviews of domestic and foreign media. Update the gallery and promotional kit in a timely manner to maintain a fixed capital list. Prepare, plan and execute hotel public relations activities. Maintain normal communication with the local media. Monitor the design project. Responsible for the management of the Marcom department. Carry out any other reasonable duties and responsibilities as assigned. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. What are we looking for? A Marcom Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Hospitality: We are passionate about delivering exceptional Guest experiences. Integrity: We do the right thing all the time. Leadership: We are leaders in our industry and in our Communities. Teamwork: We are team players in everything we do. Ownership: We are owners of our actions and decisions. Now: We operate with a sense of urgency and discipline. At least 5 years working experience in the Marketing and Public Relations department of international brand hotels. Possess creative writing skills. Strong knowledge of advertising media planning and printing production. Knowledge in Word, Excel, web and basic knowledge of desktop publishing systems. Organized, detail-oriented and good administrative skill. Good communication with local news media. Fluent in spoken and written Chinese and English to meet business needs. Able to be resourceful, creative and maintain flexibility. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

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0 years

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Delhi, India

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Company Description Aertrip, based in Mumbai, has been a game-changer in the travel industry since 2012, offering seamless travel experiences to its customers. Our transparency and commitment to quality, dedication, trust, and excellent service are core to our operations. With a wide network of business partners and extensive travel industry experience, we customize travel deals to meet specific needs and interests globally. For more information, visit aertrip.com. Role Description This is a full-time, on-site role for a Performance Marketing Manager located in Delhi, India. The Performance Marketing Manager will oversee online marketing campaigns, manage digital advertising budgets, optimize ads, analyze performance metrics, and develop strategies to improve conversion rates. The role involves close collaboration with cross-functional teams to align marketing efforts with business objectives. Qualifications Expertise in Digital Marketing, Performance Marketing, and Online Advertising Proficiency with Analytics tools, Campaign Management, and Data Analysis Experience in SEO, SEM, and Display Advertising Strong skills in Social Media Marketing and Content Strategy Excellent communication and team collaboration skills Bachelor's degree in Marketing, Business, or related field Ability to work under tight deadlines and manage multiple campaigns simultaneously Experience in the travel industry is a plus

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0 years

0 Lacs

Gurugram, Haryana, India

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Company Description Propertyxpo.com is the fastest growing property portal in India, offering an efficient and updated online platform for real estate transactions. We assist Buyers, Lessees, Builders, Real Estate Agents, Property Owners, and Investors in showcasing and finding properties. Our unique search process helps connect potential buyers or lessees with genuine sellers or lessors, and we offer virtual and actual property site visits. Our team provides detailed property information and expert guidance to help clients make informed property decisions. Job Description This is a full-time on-site role for a Sales and Marketing Intern, located in Gurugram. The intern will assist the sales and marketing team by supporting day-to-day tasks such as customer service, sales outreach, and sales management. Responsibilities also include assisting in training activities, developing marketing strategies, and providing support to clients and team members to ensure smooth operations and sales processes. Qualifications Strong Communication and Customer Service skills Sales and Sales Management skills Experience in Training and development activities Ability to work effectively in a team and on-site in Gurugram Proactive and self-motivated attitude Pursuing or completed a Bachelor's degree in Business, Marketing, or a related field

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2.0 years

2 - 2 Lacs

India

On-site

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Driver responsibilities Perform regular safety checks on vehicles to ensure they are in good working condition before and after each trip. Transport goods and passengers to designated locations safely and on time. Plan and follow the best route to ensure timely delivery of goods and passengers. Ensure that all necessary paperwork and documentation are in order before transporting goods and passengers. Adhere to traffic laws and safety regulations to avoid accidents or incidents. Ensure the cleanliness and proper maintenance of vehicles under their care. Handle customer grievances and other issues professionally and timely. Report any incidents or accidents to the management immediately. Participate in training and courses to stay abreast of developments in the transport industry. Requirements Proven work experience as a Driver or relevant role Valid driver's license with a clean driving record Good knowledge of traffic laws, safety regulations, and city routes Ability to operate a range of vehicles, from small delivery vans to large trucks Excellent driving skills and the ability to navigate unknown routes fluently Excellent customer service skills Good verbal and written communication skills Attention to detail and ability to work independently and under pressure Excellent time-management skills Flexibility in working hours - the ability to work during weekends and evenings Physical fitness to lift heavy goods when necessary HR Contact +91-9990694682 Job Types: Full-time, Permanent Pay: ₹17,000.00 - ₹22,000.00 per month Schedule: Day shift Evening shift Morning shift Night shift Rotational shift Weekend availability Experience: total work: 2 years (Preferred) Work Location: In person

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0 years

4 - 6 Lacs

Delhi

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We are seeking a dynamic and experienced Sales Manager to lead our sales team and drive business growth in the service industry. The ideal candidate will have a proven track record in sales leadership, client relationship management, and achieving revenue targets. This role requires a proactive individual with excellent leadership and communication skills who can inspire teams, manage key clients, and deliver consistent business growth. Key Responsibilities: Team Management: Lead, motivate, and mentor a team of sales executives/telecallers. Set clear individual and team targets and ensure achievement through regular reviews and guidance. Conduct regular sales training and development programs to enhance team productivity. Target Achievement: Develop and implement sales strategies aligned with company goals. Take responsibility for meeting monthly, quarterly, and annual sales targets. Monitor sales pipeline, forecast revenue, and track performance against targets. Identify new business opportunities to expand market reach. Client Management: Build and maintain strong relationships with key clients to ensure high levels of satisfaction and retention. Understand client needs and provide customized service solutions. Resolve client issues efficiently, ensuring long-term partnerships. Conduct regular meetings with clients for feedback and business development. Coordination & Reporting: Coordinate closely with internal departments like operations, marketing, and finance to ensure smooth execution of services. Prepare and present detailed sales reports to senior management, including market feedback, competitor analysis, and business opportunities. CONTACT - NAINA 9999570297 Job Type: Full-time Pay: ₹35,000.00 - ₹50,000.00 per month Benefits: Paid time off Work Location: In person

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0 years

2 - 7 Lacs

India

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Job Description We are looking for a humble and driven Corporate Sales Representative to join our insurance/ Mediclaim sales team. In this role, you will be responsible for building and maintaining relationships with corporate clients, understanding their unique insurance and Mediclaim needs, and providing tailored solutions to meet those needs. Responsibilities: Proactively reach out to potential Insurance corporate clients to Merge our product with their application or Software. Analyze the client's existing coverage and identify areas for improvement or additional coverage. Negotiate contract terms and pricing to ensure mutually beneficial agreements. Provide excellent customer service and be the main point of contact for assigned corporate clients . Collaborate with the underwriting and claims teams to ensure a smooth onboarding process and timely issue resolution. Maintain detailed records of client interactions and sales activities . Contribute to the development of marketing materials and sales strategies. Requirements: Excellent communication and presentation skills, with the ability to explain complex insurance products in a simple and humble manner. Strong negotiation and problem-solving skills with Top management. Ability to work independently and as part of a team. Bachelor's degree or equivalent. Excellent communication, presentation and negotiation skills with top Management, with the ability to build trust and rapport with customers Job Type: Full-time Pay: ₹20,000.00 - ₹60,000.00 per month Schedule: Day shift Work Location: In person

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3.0 years

4 - 5 Lacs

Delhi

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Company Description Sultan Chand & Sons (P) Ltd is a renowned name in the educational publishing industry, with a rich history dating back to 1950. The company caters to students from Pre-Primary to College level, offering nearly 500 titles. Known for high standards of product quality, design, and content, the books are widely prescribed in schools and colleges affiliated with CBSE, ICSE, and other prestigious boards across India. Located in Darya Ganj, New Delhi, the company has a robust marketing network to ensure client satisfaction. The authors associated with Sultan Chand & Sons (P) Ltd are distinguished academicians and educationists with vast experience, dedicated to the mission of 'Education For All'. Role Description This is a full-time, on-site role for a Senior Sales Executive, located in New Delhi. The Senior Sales Executive will be responsible for managing sales activities, developing and implementing sales strategies, building and maintaining client relationships, and achieving sales targets. Day-to-day tasks include identifying and pursuing new sales opportunities, conducting market research, preparing sales reports, coordinating with marketing and product teams, and providing excellent customer service to clients. Qualifications Experience in sales, business development, and client relations Strong communication, negotiation, and presentation skills Ability to develop and implement successful sales strategies Market research and data analysis skills Proficiency in using CRM software and other sales tools Excellent problem-solving and decision-making abilities Ability to work independently and as part of a team Experience in the educational publishing industry is a plus Bachelor's degree in Business Administration, Marketing, or related field Job Type: Full-time Pay: ₹35,000.00 - ₹45,000.00 per month Benefits: Commuter assistance Leave encashment Compensation Package: Performance bonus Schedule: Day shift Ability to commute/relocate: New Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Sales: 3 years (Required) License/Certification: Driving Licence (Required) Location: New Delhi, Delhi (Required) Willingness to travel: 75% (Required) Work Location: In person Application Deadline: 31/07/2024

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1.0 - 3.0 years

2 - 3 Lacs

Safdarjung Enclave

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The Business Development Executive will be responsible for identifying new business opportunities, building strong client relationships, and driving revenue growth for our financial consulting services. This role involves market research, outreach, proposal development, and client management, with a focus on high-quality execution and strategic growth. Key Responsibilities : Identify potential clients and business opportunities through research, networking, and cold outreach. Develop and maintain a pipeline of qualified leads in target sectors such as MEs, and corporates. Pitch financial consulting services such as debt syndication, fundraising. Build relationships with decision-makers, founders, CFOs, and senior management. Coordinate with internal teams (advisory, legal, compliance) to deliver tailored proposals and presentations. Prepare pitch decks, engagement letters, and financial service agreements. Track sales activities, maintain CRM data, and report on conversion metrics. Attend client meetings, networking events, and industry conferences to promote the firm. Qualifications : Bachelor’s degree in Business, Finance, Economics, or related field. MBA/PGDM is a plus. 1–3 years of experience in business development, preferably in financial services, or investment banking. Knowledge of financial products, consulting services, and industry practices. Excellent communication, negotiation, and presentation skills. Ability to work independently and as part of a dynamic team. Proficiency in MS Office, CRM tools, and proposal/pitch writing. Job Type: Full-time Pay: ₹18,000.00 - ₹30,000.00 per month Benefits: Paid sick time Schedule: Day shift Language: English (Required) Work Location: In person Application Deadline: 30/06/2025 Expected Start Date: 15/07/2025

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3.0 - 6.0 years

2 - 3 Lacs

India

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Kimaya Himalayan Beverages LLP is a corporate and manufacturing entity established in November 2018 with exceptional values and conscience towards our consumers. Being a bunch of passionate beer enthusiasts, we are entering the crowd at the moment to ‘Disrupt’. With the profusion of brands in the liquor industry, we are not here just to sell but to revolutionize consumer experience with ‘Innovation & Excellence’. KHB houses highly recognized & awarded beer brand of India – ‘BeeYoung’ being India’s First Crafted Strong Beer, being a gold medalist beer at the European Beer Challenge, it has also won the hearts of consumers in all operational states. & " BeeYoung Beyond "- a crafted international style pilsner that combines international brewing standards with authentic regional flavors to create a beer that is not only premium but also proudly Indian. The development of BeeYoung Beyond was significantly shaped by the BeeYoung Brewgarden, which served as a test lab for consumer feedback. BeeYoung made history by winning two Silver awards at the " World Beer Awards 2024 " a testament to its exceptional quality & craftmanship. Silver in tasting ( Strong Lager) & Silver in bottle design . Alongside BeeYoung secured " Gold Medal " at the Asia Beer Challenge 2024 , the largest beer competition in Asia. This position is for our first D2C model - ‘BeeYoung Brew garden’ , aiming to redefine the craft beverage scene in Delhi. Emphasizing principles of craftmanship,authencity & celebration, BYBG is a craft brewpub offering a unique & immersive craft beverage experience along with authentic culinary offerings. Website - https://www.beeyoung.co.in/ https://www.kimayahimalayan.com/ https://brewsnspirits.in/kimaya-himalayan-unveils-beeyoung-beyond https://www.instagram.com/beeyoungbeer/?hl=en https://www.instagram.com/beeyoungbrewgarden/?hl=en About Us Bee young Brew garden is a leading hospitality destination known for its exceptional food, craft beverages, and outstanding customer service. We are looking for a passionate and experienced Restaurant Captain to lead our front-of-house team and deliver a seamless dining experience to our guests. * Guest Experience & Service · Greet guests warmly and ensure they have an exceptional dining experience. · Guide guests on menu recommendations, including food and beverage pairings. · Handle special requests, dietary preferences, and customer concerns with professionalism. · Maintain service standards, ensuring tables are set up and cleaned efficiently. * Team Leadership & Coordination · Supervise and support stewards and waitstaff in daily operations. · Assign tables and ensure smooth workflow during peak hours. · Conduct briefings before shifts to communicate menu specials and service strategies. · Train and mentor new team members in hospitality standards and restaurant etiquette. * Operational Efficiency · Coordinate with kitchen and bar teams for timely order execution. · Ensure proper inventory of tableware, cutlery, and service essentials. · Monitor billing accuracy and assist in cash/card transactions as needed. · Uphold hygiene, cleanliness, and safety standards in the restaurant. * Problem-Solving & Upselling · Address guest complaints professionally and escalate major concerns to the manager. · Suggest add-ons, promotions, and special dishes to enhance sales. · Maintain knowledge of the latest food and beverage trends to provide a premium experience. ⬛ 3-6 years of experience in a restaurant, hotel, or microbrewery. ⬛ Strong leadership, communication, and problem-solving skills. ⬛ Passion for hospitality and guest service. ⬛ Knowledge of food, beverages, and service etiquette. ⬛ Ability to work in a fast-paced environment with a positive attitude. Competitive salary Career growth opportunities in hospitality management Training in leadership, craft beer knowledge, and food service Join us and be part of an exciting dining experience! Job Type: Full-time Pay: ₹23,000.00 - ₹27,000.00 per month Benefits: Food provided Schedule: Rotational shift Work Location: In person Application Deadline: 28/06/2025 Expected Start Date: 01/07/2025

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0.0 - 5.0 years

1 - 2 Lacs

Delhi

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Job Title: Telecaller Department: Sales Support Location: Karol Bagh, Delhi Experience: 0–5 Years Education Qualification: Graduation Salary: Up to ₹20,000 per month Job Summary: We are looking for a motivated and well-spoken Telecaller to join our team. The ideal candidate will be responsible for handling outbound and inbound calls, providing information to customers, and supporting sales and CRM operations as needed. Key Responsibilities: Make outbound calls to potential and existing customers. Handle inbound inquiries and resolve customer queries effectively. Maintain accurate records of customer interactions. Follow up on leads and support the sales teams as directed. Collaborate with team members and other departments to ensure smooth communication flow. Key Skills Required: Good communication and listening skills. Clear pronunciation and clarity of speech. Basic computer knowledge and typing skills. Teamwork and adaptability. Preferred Attributes: Prior experience in telecalling, customer service, or sales support. Strong interpersonal skills. Ability to work under minimal supervision. Job Types: Full-time, Fresher Pay: ₹15,000.00 - ₹19,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Health insurance Leave encashment Provident Fund Schedule: Day shift Supplemental Pay: Commission pay Performance bonus Yearly bonus Education: Higher Secondary(12th Pass) (Preferred) Language: Hindi (Preferred) English (Preferred) Work Location: In person

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3.0 - 5.0 years

1 - 3 Lacs

India

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About the Role We are seeking a dedicated Travel Consultant to join our customer support team. This role involves assisting international clients across various regions—including the UK, UAE, US, Thailand, Singapore, and Saudi Arabia—with their travel plans. You’ll work across channels (calls, email, chat) and platforms to deliver seamless, high-quality support. Why Join Us Opportunity to engage with global clientele Exposure to a variety of travel markets and regional preferences Growth-oriented work culture with mentorship Learn and contribute to product evolution and service excellence Be part of a passionate and collaborative team Key Responsibilities Multi-Regional Customer Support: Manage queries, bookings, and issues for clients from different regions via phone, email, and chat. Customised Travel Planning: Create personalised travel and accommodation packages tailored to client preferences. Effective Communication: Deliver prompt and accurate information while ensuring a superior customer service experience. Issue Resolution: Troubleshoot and resolve booking-related concerns with minimal turnaround time. Platform Management: Navigate and manage customer interactions across EaseMyTrip’s international websites and meta-search engines. Cultural Adaptability: Show cultural awareness and sensitivity in all customer interactions. Product Expertise: Stay updated on travel products, offers, and regional packages. Feedback Analysis: Gather client feedback and contribute to service enhancements. Sales & Upselling: Promote and cross-sell travel products to enhance customer value and revenue. Team Collaboration: Work with global and local teams to align service levels and share knowledge. Preferred Candidate Profile Experience: 3–5 years in travel consulting or customer support, preferably with an international clientele. Education: Bachelor’s degree in Travel, Tourism, Hospitality, Business, or a related field. Communication: Excellent verbal and written communication in English; knowledge of an additional language is a plus. Interpersonal Skills: Capable of maintaining long-term client relationships and collaborating with internal teams. Problem Solving: Quick and efficient in resolving issues and answering complex queries. Tech Skills: Proficiency with CRM systems, Microsoft Office, and adaptability to new software. Cultural Sensitivity: Comfortable dealing with global clients with an understanding of regional nuances. Adaptability: Willingness to manage flexible hours and work across multiple time zones. Detail-Oriented: Strong attention to accuracy in booking and communication. Customer-Focused: A proactive, empathetic approach to understanding and fulfilling customer needs. Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person

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Exploring Service Jobs in India

The service job market in India is vibrant and diverse, offering a wide range of opportunities for job seekers. From customer service to hospitality to healthcare, service roles play a crucial role in various industries across the country. If you are considering a career in the service sector, this article will provide you with valuable insights to help you navigate the job market effectively.

Top Hiring Locations in India

  1. Mumbai
  2. Delhi
  3. Bengaluru
  4. Hyderabad
  5. Pune

These cities are known for their thriving service industries and offer a plethora of job opportunities for service professionals.

Average Salary Range

The salary range for service professionals in India varies depending on the industry and level of experience. On average, entry-level service roles can expect to earn between INR 2-4 lakhs per annum, while experienced professionals can earn upwards of INR 8-12 lakhs per annum.

Career Path

In the service sector, career progression often follows a hierarchical structure, with opportunities for growth and advancement at each stage. A typical career path in service roles may include positions such as Customer Service Executive, Team Leader, Operations Manager, and ultimately, Service Director.

Related Skills

In addition to specific service skills, professionals in this field are often expected to have strong communication, problem-solving, and interpersonal skills. Knowledge of customer relationship management (CRM) systems and proficiency in relevant software applications can also be beneficial.

Interview Questions

  • What motivated you to pursue a career in the service industry? (basic)
  • Can you provide an example of a challenging customer interaction you have faced and how you resolved it? (medium)
  • How do you prioritize tasks when dealing with multiple customer requests simultaneously? (medium)
  • Describe a time when you had to handle a difficult customer. How did you manage the situation? (medium)
  • How do you stay updated on industry trends and best practices in customer service? (basic)
  • What strategies would you implement to improve customer satisfaction levels in a service-oriented role? (medium)
  • How do you handle stressful situations in a fast-paced service environment? (medium)
  • Can you give an example of a time when you went above and beyond to assist a customer? (medium)
  • How would you handle a situation where a customer is dissatisfied with your service? (medium)
  • What do you think are the key qualities required to excel in a service role? (basic)
  • How do you ensure accuracy and attention to detail in your work as a service professional? (basic)
  • Describe a time when you had to work collaboratively with a team to achieve a common goal. (medium)
  • How do you adapt your communication style when dealing with different types of customers? (medium)
  • Can you provide an example of a successful service improvement initiative you have implemented in the past? (medium)
  • How do you handle confidential customer information in a service role? (basic)
  • What steps would you take to resolve a recurring service issue faced by customers? (medium)
  • How do you measure the success of your service delivery? (medium)
  • Describe a situation where you had to deliver bad news to a customer. How did you handle it? (medium)
  • What do you find most rewarding about working in the service industry? (basic)
  • How do you ensure consistency in service quality across different customer interactions? (medium)
  • What role do you think technology plays in enhancing customer service experiences? (basic)
  • How do you handle a situation where a customer is being unreasonable or demanding? (medium)
  • Can you provide an example of a time when you had to think on your feet to resolve a service issue? (medium)
  • How do you prioritize customer feedback and incorporate it into your service delivery? (medium)
  • Where do you see yourself in your service career five years from now? (basic)

Conclusion

As you prepare for your job search in the service industry, remember to showcase your skills, experience, and passion for delivering exceptional service to potential employers. By honing your interview skills and being well-prepared, you can confidently pursue exciting opportunities in this dynamic and rewarding field. Good luck!

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