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0 years
0 Lacs
Bhubaneswar, Odisha, India
On-site
Location Name: Bhubaneswar Job Purpose “This position is open with Bajaj Finance ltd.”An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. This role requires Works collaboratively in a multi-disciplinary team environment Duties And Responsibilities PRINCIPAL ACCOUNTABILITIES(Accountabilities associated with the job) All system enhancement, design, development, testing and roll out with the help of various stake holders i.e. COE, IT, Ops etc. Delivery of volume from service channels – cashier & call center service. Delivery of volume from new identified channels like digital, CIBIL watch. Daily system / process support to sales team. Daily business MIS preparation and roll out. Monthly incentive calculation and roll out. Contest calculation and roll out. Liaise with HR team for various activities like R&R, Auto Promotion, IJP roll out, annual and mid-year PMs closure etc. Track and Manage On roll & Off roll headcount and productivity. Liaise with Risk team for Offer generation, policy changes etc. Classroom Training & Training over call for any new enhancement, changes in product / processes. Allocation of monthly offer base to sales / call center team. Conducting various business meet like ZSM / RSM meet / Contest based trips. Managing portfolio metrics: ensuring collection of early delinquent cases and tracking of EWS location management. Managing various vendors: ensuring timely onboarding, calculation of payout etc. Monthly inputs for SMT reporting and Deck preparation. Annual inputs for LRS & AOP Deck preparation.4. MAJOR CHALLENGES(Challenges faced on an on-going basis in carrying out the job) Major System issues and TAT for its resolution. Frequent system changes. Roll out of new system enhancement / customer communication across various channels.5. DECISIONS(Key decisions taken by job holder at his/her end) NA6. INTERACTIONS(Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job)Internal ClientsRoles you need to interact with inside the organization to enable success in your day to day work Connect with various internal department i.e. COE, Sales, Mkt, Credit, Ops, RCU, Collections & Compliance. Connect with HR department for various activities.External Clients Roles you need to interact with outside the organization to enable success in your day to day work Mapping of market competition and practices. Meeting with external vendors along with IT.7. DIMENSIONS(Key numerical data which will reflect the scope and scale of activities concerning this job)Financial Dimensions(These should be quantifiable numerical amounts) Business achievement of Fee / Insurance / Rate as per the target.Other Dimensions(Significant volume dimensions associated with the job)Total Team Size: 0 to 2Number of Direct Reports: 0 to 1Number of Indirect Reports: NANumber of Outsourced employees: 0 to 2Number of locations: 1Number of products: 1 Required Qualifications And Experience Establishes and maintains professional networks with subject matter experts. This roles requires to track & maintain business profitability by ensuring all metrics are in control so as to achieve the business target.Culture Anchor:Have high ambitions - Inspires the team to aim for higher targets and supports in achieving themOwn It - Acknowledges uncertainty and makes changes in own decisions/ actions for better outcomes
Posted 18 hours ago
6.0 - 10.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
About Delta Tech Hub: Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good. Delta has fast emerged as a customer-oriented, innovation-led, technology-driven business. The Delta Technology Hub will contribute directly to these objectives. It will sustain our long-term aspirations of delivering niche, IP-intensive, high-value, and innovative solutions. It supports various teams and functions across Delta and is an integral part of our transformation agenda, working seamlessly with a global team to create memorable experiences for customers. Responsibilities: Partner with strategy team to launch personalized campaign content using JSON templates, HTML offers, modular code, and frontend frameworks via Adobe tools Translate technical documentation into user-friendly content and configurations that support dynamic messaging and audience targeting. Manage content deployment across testing and production environments, ensuring accuracy and performance. Responsible for day-to-day operations of personalized content, including message updates, campaign adjustments, audience segmentation, and configuration changes. Constructive experience targeting activities with the right audience and priority of position Document all campaign takedowns and launches as they happen in real time Lead our workflow innovation to create efficiency in campaign launches and operations Write, edit, and QA UX campaign builds (e.g., banners, modals, landing pages, in-app messages). Configure personalized content variations based on audience segments and behavioral triggers Review the campaign calendar and prioritize tasks for upcoming launches. Attend daily stand-ups or syncs to ensure smooth campaign operations delivery. WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS): Possess a Bachelor’s degree in computer science, information systems, digital operations or related field 6-10 years’ experience in digital content operations, web production, or campaign execution withing e Commerce, or marketing technology environments Ability to work with JSON templates and translate technical documentation into operational configurations. Results-oriented mindset with a focus on accuracy, efficiency, and strategic execution. Strong communication skills, strong attention to detail. Basic knowledge of web development technologies such as HTML, CSS, and JavaScript. Understanding of web and mobile guidelines, accessibility standards, and responsive design principles. Consistently prioritizes safety and security of self, others, and personal data. Embraces diverse people, thinking, and styles. WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS): Strong cross functional collaboration Solid foundation in Adobe tools such as Target, Adobe Journey Optimizer Previous retail, airline, or e-commerce design experience Proficient understanding of web markup, including HTML5 & CSS3, as well as DOM manipulation and client-side scripting Effective understanding and working knowledge of JavaScript, TypeScript, Angular and/or React, Vue.js or other frontend framework experience Good understanding of asynchronous request handling, Single Page Applications, and AJAX
Posted 18 hours ago
1.0 - 4.0 years
0 Lacs
Baloda Bazar, Chhattisgarh, India
On-site
Location Name: Baloda Bazar Co Ext Job Purpose “This position is open with Bajaj Finance ltd.” Duties And Responsibilities Fulfillment of Gold loan process at branch post sales and basic data entry by Marketing executives Training for subsequent new hires on Policies & Processes for Gold Loan. Ensuring policy adherence and meeting the TAT at branches. Ensuring adherence to Vaulting Process & Policies. Auditing Gold as per laid down Policies & Process. Valuation of Gold Ornaments Provide Feedback to HO Authorities on Credit Process / Policies / Local Market on a regular basis. Data Analysis & Sharing of best practices with other location teams Required Qualifications And Experience Graduate 1-4 years of relevant experience in Gold loan Industry. Knowledge of Gold Appraisal process Imparting Gold Appraisal / Evaluation Training. Good interpersonal skills
Posted 18 hours ago
4.0 - 7.0 years
0 Lacs
Birbhum, West Bengal, India
On-site
Location Name: Rampur Hat - Near Bus stand Job Purpose This position is open with Bajaj finance limited Duties And Responsibilities Responsibilities: Responsible for overall branch operations,performance & profitability of the branch. Drive & participate in field-marketing activities of various financial products along with the team to improve brand visibility Plan,conduct & monitor the branch & field level marketing activities to ensure health pipeline of leads resulting into business conversion & branch growth Focus on customer engagement for new customer acquisitions & retainment of old customers Conducting error free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory compliance Joint custodian of the Vault with responsibility of safekeeping of of pledged securities as per company policies Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections Good planning abilities are required for smooth functioning of the branch & for developing cohesiveness within the company and co-workers. Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance Maintaining quality & performance of the business, preparing various reports of the same and take necessary actions for growth of business in branch Increase Gold Loan business, plus various other third-party products i.e., NCD's, Gold Coins sale etc. Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections. Responsible for correct valuation & maintenance of 100% process compliance at branch. Manage error free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory compliance. Required Qualifications And Experience Education & Skill Qualifications: 4-7 years of relevant experience required. Bachelor’s Degree/Post-graduation Degree preferred. Previous experience in gold loan banking, gold loan products, management or client service preferred. Consistently demonstrates clear and concise written and verbal communication skills.
Posted 18 hours ago
4.0 - 7.0 years
0 Lacs
Tiruppur, Tamil Nadu, India
On-site
Location Name: Avinashi - Anupparpalayam Job Purpose This position is open with Bajaj finance limited Duties And Responsibilities Responsibilities: Responsible for overall branch operations,performance & profitability of the branch. Drive & participate in field-marketing activities of various financial products along with the team to improve brand visibility Plan,conduct & monitor the branch & field level marketing activities to ensure health pipeline of leads resulting into business conversion & branch growth Focus on customer engagement for new customer acquisitions & retainment of old customers Conducting error free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory compliance Joint custodian of the Vault with responsibility of safekeeping of of pledged securities as per company policies Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections Good planning abilities are required for smooth functioning of the branch & for developing cohesiveness within the company and co-workers. Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance Maintaining quality & performance of the business, preparing various reports of the same and take necessary actions for growth of business in branch Increase Gold Loan business, plus various other third-party products i.e., NCD's, Gold Coins sale etc. Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections. Responsible for correct valuation & maintenance of 100% process compliance at branch. Manage error free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory compliance. Required Qualifications And Experience Education & Skill Qualifications: 4-7 years of relevant experience required. Bachelor’s Degree/Post-graduation Degree preferred. Previous experience in gold loan banking, gold loan products, management or client service preferred. Consistently demonstrates clear and concise written and verbal communication skills.
Posted 18 hours ago
4.0 - 7.0 years
0 Lacs
Birbhum, West Bengal, India
On-site
Location Name: Suri - Madrasha Road Job Purpose This position is open with Bajaj finance limited Duties And Responsibilities Responsibilities: Responsible for overall branch operations,performance & profitability of the branch. Drive & participate in field-marketing activities of various financial products along with the team to improve brand visibility Plan,conduct & monitor the branch & field level marketing activities to ensure health pipeline of leads resulting into business conversion & branch growth Focus on customer engagement for new customer acquisitions & retainment of old customers Conducting error free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory compliance Joint custodian of the Vault with responsibility of safekeeping of of pledged securities as per company policies Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections Good planning abilities are required for smooth functioning of the branch & for developing cohesiveness within the company and co-workers. Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance Maintaining quality & performance of the business, preparing various reports of the same and take necessary actions for growth of business in branch Increase Gold Loan business, plus various other third-party products i.e., NCD's, Gold Coins sale etc. Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections. Responsible for correct valuation & maintenance of 100% process compliance at branch. Manage error free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory compliance. Required Qualifications And Experience Education & Skill Qualifications: 4-7 years of relevant experience required. Bachelor’s Degree/Post-graduation Degree preferred. Previous experience in gold loan banking, gold loan products, management or client service preferred. Consistently demonstrates clear and concise written and verbal communication skills.
Posted 18 hours ago
0 years
0 Lacs
Salcette, Goa, India
On-site
Location Name: Margao Job Purpose Drive sustainable business growth by leading dealer relationships and achieving monthly sales targets in consumer durable finance Duties And Responsibilities Achieve daily and monthly sales targets for consumer durable products.Lead a team of off rolls to effectively service the Customer and ensure customer and dealer satisfaction.Identify and onboard new dealers to expand the company's presence in the market.Ensure compliance with company policies and regulations in all dealer operations.Build and maintain strong relationships with Dealer to foster loyalty and repeat businessEnsure to set performance targets and provide regular feedback to off roll teamsEnsuring the engagement of Field Officers (FOS) and maintaining low attrition rates among off-roll employees.Offer training and support to team members ( Off-role ) to help them manage their daily tasks effectively. Required Qualifications And Experience Achieve daily and monthly sales targets for consumer durable products.Lead a team of off rolls to effectively service the Customer and ensure customer and dealer satisfaction.Identify and onboard new dealers to expand the company's presence in the market.Ensure compliance with company policies and regulations in all dealer operations.Build and maintain strong relationships with Dealer to foster loyalty and repeat businessEnsure to set performance targets and provide regular feedback to off roll teamsEnsuring the engagement of Field Officers (FOS) and maintaining low attrition rates among off-roll employees.Offer training and support to team members ( Off-role ) to help them manage their daily tasks effectively.
Posted 18 hours ago
4.0 - 7.0 years
0 Lacs
Birbhum, West Bengal, India
On-site
Location Name: Bolpur - Sriniketan Road Job Purpose This position is open with Bajaj finance limited Duties And Responsibilities Responsibilities: Responsible for overall branch operations,performance & profitability of the branch. Drive & participate in field-marketing activities of various financial products along with the team to improve brand visibility Plan,conduct & monitor the branch & field level marketing activities to ensure health pipeline of leads resulting into business conversion & branch growth Focus on customer engagement for new customer acquisitions & retainment of old customers Conducting error free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory compliance Joint custodian of the Vault with responsibility of safekeeping of of pledged securities as per company policies Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections Good planning abilities are required for smooth functioning of the branch & for developing cohesiveness within the company and co-workers. Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance Maintaining quality & performance of the business, preparing various reports of the same and take necessary actions for growth of business in branch Increase Gold Loan business, plus various other third-party products i.e., NCD's, Gold Coins sale etc. Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections. Responsible for correct valuation & maintenance of 100% process compliance at branch. Manage error free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory compliance. Required Qualifications And Experience Education & Skill Qualifications: 4-7 years of relevant experience required. Bachelor’s Degree/Post-graduation Degree preferred. Previous experience in gold loan banking, gold loan products, management or client service preferred. Consistently demonstrates clear and concise written and verbal communication skills.
Posted 18 hours ago
1.0 - 3.0 years
0 Lacs
Mandvi, Gujarat, India
On-site
Location Name: Mandvi - Laiza Road Job Purpose “This position is open with Bajaj Finance ltd.” Duties And Responsibilities Х To achieve given Sales nos through customer walk in Х Work closely with the branch Service executives to drive Gold loan customers for fulfillment Х Ensuring policy adherence and meeting compliance requirementХ Tracking Approval rate & other critical SLA deliverables for Gold loan product. Х Supporting Assayer in Operations /documentation. Required Qualifications And Experience Х Graduate with 1-3 years of relevant experience.Х Knowledge of Cross Sell / Gold Loan SalesХ Good Selling skillsХ Good Interpersonal skills
Posted 18 hours ago
1.0 - 4.0 years
0 Lacs
Salem, Tamil Nadu, India
On-site
Location Name: Edappadi Co Ext Job Purpose “This position is open with Bajaj Finance ltd.” Duties And Responsibilities Fulfillment of Gold loan process at branch post sales and basic data entry by Marketing executives Training for subsequent new hires on Policies & Processes for Gold Loan. Ensuring policy adherence and meeting the TAT at branches. Ensuring adherence to Vaulting Process & Policies. Auditing Gold as per laid down Policies & Process. Valuation of Gold Ornaments Provide Feedback to HO Authorities on Credit Process / Policies / Local Market on a regular basis. Data Analysis & Sharing of best practices with other location teams Required Qualifications And Experience Graduate 1-4 years of relevant experience in Gold loan Industry. Knowledge of Gold Appraisal process Imparting Gold Appraisal / Evaluation Training. Good interpersonal skills
Posted 18 hours ago
1.0 - 3.0 years
0 Lacs
Korba, Chhattisgarh, India
On-site
Location Name: Korba - CSEB Chowk Job Purpose “This position is open with Bajaj Finance ltd.” Duties And Responsibilities Х To achieve given Sales nos through customer walk in Х Work closely with the branch Service executives to drive Gold loan customers for fulfillment Х Ensuring policy adherence and meeting compliance requirementХ Tracking Approval rate & other critical SLA deliverables for Gold loan product. Х Supporting Assayer in Operations /documentation. Required Qualifications And Experience Х Graduate with 1-3 years of relevant experience.Х Knowledge of Cross Sell / Gold Loan SalesХ Good Selling skillsХ Good Interpersonal skills
Posted 18 hours ago
3.0 - 6.0 years
0 Lacs
Bhubaneswar, Odisha, India
On-site
Location Name: Bhubaneswar Job Purpose This position is open with Bajaj finance limited Duties And Responsibilities Responsibilities: Responsible for overall branch operations,performance & profitability of the branch. Drive & participate in field-marketing activities of various financial products along with the team to improve brand visibility Plan,conduct & monitor the branch & field level marketing activities to ensure health pipeline of leads resulting into business conversion & branch growth Focus on customer engagement for new customer acquisitions & retainment of old customers Conducting error free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory compliance Joint custodian of the Vault with responsibility of safekeeping of of pledged securities as per company policies Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections Good planning abilities are required for smooth functioning of the branch & for developing cohesiveness within the company and co-workers. Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance Maintaining quality & performance of the business, preparing various reports of the same and take necessary actions for growth of business in branch Increase Gold Loan business, plus various other third-party products i.e., NCD's, Gold Coins sale etc. Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections. Responsible for correct valuation & maintenance of 100% process compliance at branch. Manage error free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory compliance. Required Qualifications And Experience Education & Skill Qualifications: 3-6 years of relevant experience required. Bachelor’s Degree/Post-graduation Degree preferred. Previous experience in gold loan banking, gold loan products, management or client service preferred. Consistently demonstrates clear and concise written and verbal communication skills.
Posted 18 hours ago
1.0 - 3.0 years
0 Lacs
Halvad, Gujarat, India
On-site
Location Name: Halvad - Gini Complex Job Purpose “This position is open with Bajaj Finance ltd.” Duties And Responsibilities Х To achieve given Sales nos through customer walk in Х Work closely with the branch Service executives to drive Gold loan customers for fulfillment Х Ensuring policy adherence and meeting compliance requirementХ Tracking Approval rate & other critical SLA deliverables for Gold loan product. Х Supporting Assayer in Operations /documentation. Required Qualifications And Experience Х Graduate with 1-3 years of relevant experience.Х Knowledge of Cross Sell / Gold Loan SalesХ Good Selling skillsХ Good Interpersonal skills
Posted 18 hours ago
15.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Synax Technologies is seeking an experienced SOC Leader with 15+ years of cybersecurity expertise to address global customers' cybersecurity needs and empower our partner network to achieve next-level service cyber-security excellence. Why Join Synax Technologies Lead a strategic, high-impact cybersecurity initiative from inception. Thrive in a collaborative, innovative environment with ambitious global growth objectives. Gain exposure, influence, and visibility at the enterprise level. Enjoy competitive compensation, career advancement opportunities, and executive engagement. Key Responsibilities Architect and Scale : Design, build, and operationalize a global SOC from the ground up, including strategy, roadmap, and physical environment setup. Technical Leadership : Provide deep expertise across cybersecurity technologies, aligning SOC strategy with overall business objectives to deliver measurable value and support revenue growth. MSSP Operations : Manage customer engagements in an MSSP environment, ensuring exceptional service delivery and integration of SOC solutions. Team Leadership : Build, lead, and mentor a world-class cybersecurity team, from threat hunters to SOC managers and incident responders, fostering collaboration, innovation, and high performance. Operational Excellence : Establish frameworks, playbooks, and performance metrics in line with global best practices. Advanced Threat Management : Lead detection and response operations leveraging SIEM, SOAR, EDR, XDR, UEBA, threat intelligence, AI and machine learning–driven automation. Continuous Innovation : Drive a culture of adaptability, automation, and operational improvement. Qualifications Minimum 15 years in cybersecurity, including at least 6 years in global SOC/CSOC leadership roles. Proven track record in building and scaling SOC/CSOC teams from inception to maturity. Strong expertise in security operations, threat intelligence, incident response, and endpoint security. Industry-recognized certifications such as CISSP, CISM, or CISA (additional credentials are a plus). Experience in regulated industries such as BFSI, healthcare, government, or telecom preferred. Bachelor’s degree in Information Security, Cybersecurity, Computer Science, or related field; Master’s degree preferred. Additional Information Preference given to candidates currently working in Tier-1 SOC providers who are based in Hyderabad and available to join immediately. This role requires occasional international travel.
Posted 18 hours ago
1.0 - 2.0 years
0 Lacs
Delhi Cantonment, Delhi, India
On-site
Qualification : Minimum 12th pass. Experience : TSR-Preferably with 1-2 years of experience from Service Centre background. Age : 20 to 28 years Knowledge: Should know local geography. Skills: Should possess a two-wheeler Should possess a valid DL (Driving License)- High organizational commitment Good team worker Preferably knows basic Computers Good communication in Local/Hindi/English languages.
Posted 18 hours ago
2.0 - 4.0 years
0 Lacs
South 24 Parganas, India
On-site
Location Name: Malancha Job Purpose “This position is open with Bajaj Finance ltd.” Duties And Responsibilities To Ensure SLA Delivery for each process To Ensure quality of files processed by the Operations team are within the specified guidelines Achieve Service To Sales Numbers To Ensure all cash management services at the branch are delivered Achieve Service Related TAT & specific deliverables like Generating Tokens, FTR, TAT etc Data Analysis & Sharing of best practices with team Ensuring Implementation of Policies & processes Coordination with various HO / Cross functional departments & providing feedback Recruiting and manpower forecast & planning Ensuring highest levels of employee relationship, motivation & engagement To drive results & high levels of employee Satisfaction Vendor management (CPV Agencies) Ensuring Compliance & Integrity within the area/region To Support all New Initiatives & functional Projects of the Function Required Qualifications And Experience Should have 2-4 yearsТ experience, and minimum 1 years managing branch operations Should be a post graduate preferably Should have collaborative work style to engage with peers & colleagues across the company. Should have excellent communication skills along with strong presentation and data analytics skills. Self-motivated and a self-starter
Posted 18 hours ago
2.0 - 4.0 years
0 Lacs
Dharmapuri, Tamil Nadu, India
On-site
Location Name: Harur Job Purpose “This position is open with Bajaj Finance ltd.”Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organization’s policiesAct with Integrity Duties And Responsibilities To Ensure SLA Delivery for each process- To Ensure quality of files processed by the Operations team are within the specified guidelines- Achieve Service To Sales Numbers- To Ensure all cash management services at the branch are delivered- Achieve Service Related TAT & specific deliverables like Generating Tokens, FTR, TAT etc- Data Analysis & Sharing of best practices with team- Ensuring Implementation of Policies & processes- Coordination with various HO / Cross functional departments & providing feedback- Recruiting and manpower forecast & planning- Ensuring highest levels of employee relationship, motivation & engagement To drive results & high levels of employee Satisfaction- Vendor management (CPV Agencies)- Ensuring Compliance & Integrity within the area/region- To Support all New Initiatives & functional Projects of the Function Required Qualifications And Experience Should have 2-4 yearsТ experience, and minimum 1 years managing branch operations? Should be a post graduate preferably? Should have collaborative work style to engage with peers & colleagues across the company. ? Should have excellent communication skills along with strong presentation and data analytics skills.? Self-motivated and a self-starter
Posted 18 hours ago
1.0 - 3.0 years
0 Lacs
New Delhi, Delhi, India
On-site
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work
Posted 18 hours ago
4.0 - 7.0 years
0 Lacs
Bhavnagar, Gujarat, India
On-site
Location Name: Sihor - Sarvaiya Complex Job Purpose This position is open with Bajaj finance limited Duties And Responsibilities Responsibilities: Responsible for overall branch operations,performance & profitability of the branch. Drive & participate in field-marketing activities of various financial products along with the team to improve brand visibility Plan,conduct & monitor the branch & field level marketing activities to ensure health pipeline of leads resulting into business conversion & branch growth Focus on customer engagement for new customer acquisitions & retainment of old customers Conducting error free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory compliance Joint custodian of the Vault with responsibility of safekeeping of of pledged securities as per company policies Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections Good planning abilities are required for smooth functioning of the branch & for developing cohesiveness within the company and co-workers. Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance Maintaining quality & performance of the business, preparing various reports of the same and take necessary actions for growth of business in branch Increase Gold Loan business, plus various other third-party products i.e., NCD's, Gold Coins sale etc. Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections. Responsible for correct valuation & maintenance of 100% process compliance at branch. Manage error free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory compliance. Required Qualifications And Experience Education & Skill Qualifications: 4-7 years of relevant experience required. Bachelor’s Degree/Post-graduation Degree preferred. Previous experience in gold loan banking, gold loan products, management or client service preferred. Consistently demonstrates clear and concise written and verbal communication skills.
Posted 18 hours ago
4.0 - 7.0 years
0 Lacs
Barvala-Baval, Gujarat, India
On-site
Location Name: Bavla - Station Road Job Purpose This position is open with Bajaj finance limited Duties And Responsibilities Responsibilities: Responsible for overall branch operations,performance & profitability of the branch. Drive & participate in field-marketing activities of various financial products along with the team to improve brand visibility Plan,conduct & monitor the branch & field level marketing activities to ensure health pipeline of leads resulting into business conversion & branch growth Focus on customer engagement for new customer acquisitions & retainment of old customers Conducting error free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory compliance Joint custodian of the Vault with responsibility of safekeeping of of pledged securities as per company policies Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections Good planning abilities are required for smooth functioning of the branch & for developing cohesiveness within the company and co-workers. Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance Maintaining quality & performance of the business, preparing various reports of the same and take necessary actions for growth of business in branch Increase Gold Loan business, plus various other third-party products i.e., NCD's, Gold Coins sale etc. Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections. Responsible for correct valuation & maintenance of 100% process compliance at branch. Manage error free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory compliance. Required Qualifications And Experience Education & Skill Qualifications: 4-7 years of relevant experience required. Bachelor’s Degree/Post-graduation Degree preferred. Previous experience in gold loan banking, gold loan products, management or client service preferred. Consistently demonstrates clear and concise written and verbal communication skills.
Posted 18 hours ago
4.0 - 7.0 years
0 Lacs
Rajkot, Gujarat, India
On-site
Location Name: Rajkot - One Fifty Feet Ring Road Job Purpose This position is open with Bajaj finance limited Duties And Responsibilities Responsibilities: Responsible for overall branch operations,performance & profitability of the branch. Drive & participate in field-marketing activities of various financial products along with the team to improve brand visibility Plan,conduct & monitor the branch & field level marketing activities to ensure health pipeline of leads resulting into business conversion & branch growth Focus on customer engagement for new customer acquisitions & retainment of old customers Conducting error free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory compliance Joint custodian of the Vault with responsibility of safekeeping of of pledged securities as per company policies Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections Good planning abilities are required for smooth functioning of the branch & for developing cohesiveness within the company and co-workers. Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance Maintaining quality & performance of the business, preparing various reports of the same and take necessary actions for growth of business in branch Increase Gold Loan business, plus various other third-party products i.e., NCD's, Gold Coins sale etc. Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections. Responsible for correct valuation & maintenance of 100% process compliance at branch. Manage error free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory compliance. Required Qualifications And Experience Education & Skill Qualifications: 4-7 years of relevant experience required. Bachelor’s Degree/Post-graduation Degree preferred. Previous experience in gold loan banking, gold loan products, management or client service preferred. Consistently demonstrates clear and concise written and verbal communication skills.
Posted 18 hours ago
0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Location Name: Hyderabad Job Purpose “This position is open with Bajaj Finance ltd.”An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. This role requires Works collaboratively in a multi-disciplinary team environment Duties And Responsibilities PRINCIPAL ACCOUNTABILITIES(Accountabilities associated with the job) All system enhancement, design, development, testing and roll out with the help of various stake holders i.e. COE, IT, Ops etc. Delivery of volume from service channels – cashier & call center service. Delivery of volume from new identified channels like digital, CIBIL watch. Daily system / process support to sales team. Daily business MIS preparation and roll out. Monthly incentive calculation and roll out. Contest calculation and roll out. Liaise with HR team for various activities like R&R, Auto Promotion, IJP roll out, annual and mid-year PMs closure etc. Track and Manage On roll & Off roll headcount and productivity. Liaise with Risk team for Offer generation, policy changes etc. Classroom Training & Training over call for any new enhancement, changes in product / processes. Allocation of monthly offer base to sales / call center team. Conducting various business meet like ZSM / RSM meet / Contest based trips. Managing portfolio metrics: ensuring collection of early delinquent cases and tracking of EWS location management. Managing various vendors: ensuring timely onboarding, calculation of payout etc. Monthly inputs for SMT reporting and Deck preparation. Annual inputs for LRS & AOP Deck preparation.4. MAJOR CHALLENGES(Challenges faced on an on-going basis in carrying out the job) Major System issues and TAT for its resolution. Frequent system changes. Roll out of new system enhancement / customer communication across various channels.5. DECISIONS(Key decisions taken by job holder at his/her end) NA6. INTERACTIONS(Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job)Internal ClientsRoles you need to interact with inside the organization to enable success in your day to day work Connect with various internal department i.e. COE, Sales, Mkt, Credit, Ops, RCU, Collections & Compliance. Connect with HR department for various activities.External Clients Roles you need to interact with outside the organization to enable success in your day to day work Mapping of market competition and practices. Meeting with external vendors along with IT.7. DIMENSIONS(Key numerical data which will reflect the scope and scale of activities concerning this job)Financial Dimensions(These should be quantifiable numerical amounts) Business achievement of Fee / Insurance / Rate as per the target.Other Dimensions(Significant volume dimensions associated with the job)Total Team Size: 0 to 2Number of Direct Reports: 0 to 1Number of Indirect Reports: NANumber of Outsourced employees: 0 to 2Number of locations: 1Number of products: 1 Required Qualifications And Experience Establishes and maintains professional networks with subject matter experts. This roles requires to track & maintain business profitability by ensuring all metrics are in control so as to achieve the business target.Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organization’s policiesAct with Integrity
Posted 18 hours ago
6.0 - 12.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Location Name: Hyderabad - Somajiguda Job Purpose "This position is open with Bajaj finance limited" Managing the collections unit in a particular area and monitoring the collection of the amount due to the organization, while ensuring that cases are handled appropriately according to the company guidelines Duties And Responsibilities Portfolio Management Analyses trend of incremental portfolios Chalks out loss projection based on the portfolio Case Management Works out changes in allocation patterns along with Area/Cluster Managers - tracks impact on collection efficiency Engages with the Risk / Credit teams to get sufficient KYC inputs for Skip Tracing; Regularly reviews delay in closures / non-resolution cases / Customer service issues (Flow) with the Operations team; Influences the team for timely settlement; Escalates cases when there are delays Involves self in resolving escalated cases where needed - such as joint visits with agencies for high value customers; Plans on calls / meetings with BPTP / critical customers; Reviews and approves the month tour plans of the team Examines and approves settlement requests, taking inputs from manager and others where needed; Gets necessary approvals; Plans with manager on steps to reduce delay for exceptional approvals Analyses the defensibility of legal cases, gets relevant data and documents compiled and shares in the system to initiate legal proceedings; Executes summons / warrants - ensures timely support from the Legal team Ensures visits by the legal team to the delinquent customers residence/ office etc. to pressurize customer to make payments; Follows up for police action against customers (e.g., Police visits at customers place, attaching customers property, etc.) Keeps track of payment deposition status through regular updates from ACMs; Ensures relevant FinnOne approvals are obtained Planning, Budgeting, Monitoring Reviews capacity planning vs forecast volumes; Reviews capacity requirements, proposes additional agency empanelment if need be Gets AOP downloads, sets aspirational numbers for next year; Sets goals per Area through discussion - breaks down goals into smaller components and steps that are easier to execute and track Conducts performance update meetings as per schedule; Creates month-wise action plans for team based on findings; Reviews and tracks closures vis-à-vis milestone and monthly projections and plans; Initiates pending closures in CRM Reviews and validates Cost Tracker for agency payments, PP / magic wand data Studies and discusses agency change plans to finalize actions; Focusses on developing or appointing agencies with more comprehensive skills - skip tracing / telecalling / field support; Agency and Dealer Management Analyses last month performance per agency; Discusses with Area/Cluster Managers and RO's, identifies causes and remedies for under-performance, if any, and builds action plans accordingly, including meeting and discussing with the vendors to agree on improvement goals and steps Ensures regular touch with vendors - meets and listens to them periodically to ensure that they have been heard and responded to; Shares company news and plans with them as relevant to them| Examines instances of breach in compliances, recommends actions to be taken against relevant employees and vendors; Monitors and periodically reviews team members on action plans regarding audit observations; Recommends action against agencies for delays in deposition Team management: Takes care of allocations of his / her region and critical locations Identifies capacity of the locations Tracks vendor availability in locations Performance Tracking Tracks location wise performance of ACM/CM and ROs based on critical parameters Tracks last 3 months PP% for each team Drives critical parameters most relevant with portfolio losses Key Decisions / Dimensions Management of high value cases Agency assessment and influencing for support in achieving targets Performance tracking and development plans (PIP etc) Hiring of ROs and shortlisting candidates for ACM roles Planning for agency related changes, Budgeting and Monitoring performance accordingly Proposing changes to the Regional structure and making investments on people development Major Challenges Portfolio Management – closing cases at Bucket 1 and Above Managing difficult locations with scarcity of relevant talent Need to negotiate for settlement to achieve collection target Required Qualifications And Experience Qualifications Graduate in any discipline Work Experience Post qualification - 6 to 12 years Vendor management – complete cycle Team management
Posted 18 hours ago
4.0 - 5.0 years
0 Lacs
Puducherry, India
On-site
Job Title: Property Branch Manager Company: goSTOPS threw open its doors in 2014 based on the simple belief that travel changes lives. When you go MORE, you be MORE: be it at the start of the journey when you’re braving your first solo train ride; in the middle, when you’ve found a kindred spirit in a complete stranger; or at the end, when you’re left with a head full of memories that will help you coast along till the next trip. Such joys should be accessible to every young traveller, right? At goSTOPS, we aspire to provide young travellers with safe and social spaces at prices that won’t break the bank. Centrally located and fitted with modern amenities, our hostels are designed to be the perfect stop before you go. goSTOPS Job Overview: goSTOPS, India’s fastest-growing backpacker hostel brand, is seeking an experienced and dynamic General Manager (Branch Level) to oversee the operations, strategy execution, and team management at the branch level. This senior role is critical to ensuring operational excellence, driving guest satisfaction, and achieving business targets across our properties. Key Responsibilities: Strategic and Operational Leadership: ● Develop and execute branch-level operational strategies in alignment with the company’s vision and goals. ● Take end-to-end ownership of property operations, ensuring smooth functioning and high-quality service delivery. ● Monitor branch performance metrics and implement improvements to achieve business objectives. Team Management: ● Lead, mentor, and manage property teams, including managers, housekeeping, front office, and security staff. ● Foster a culture of collaboration, accountability, and high performance. ● Identify training needs and organize capacity-building initiatives to enhance team capabilities. Guest Experience: ● Ensure exceptional guest experiences by upholding goSTOPS’ service standards and addressing feedback proactively. ● Handle escalated guest concerns and resolve issues to maintain brand reputation. Vendor and Stakeholder Management: ● Manage relationships with key vendors and service providers to ensure timely and cost-effective service delivery. ● Coordinate with internal and external stakeholders to streamline operations and resolve bottlenecks. Budget and Financial Management: ● Oversee property budgets, monitor expenditures, and ensure adherence to financial plans. ● Identify cost-saving opportunities without compromising on quality or guest satisfaction. Compliance and Standards: ● Ensure all branch operations comply with company policies, local regulations, and safety standards. ● Conduct regular audits to maintain quality and operational consistency across properties. Business Growth and Development: ● Identify opportunities for improving property performance and guest occupancy rates. ● Collaborate with marketing and sales teams to implement local strategies for attracting guests and increasing revenue. Qualifications and Requirements: ● Proven experience of 4-5 years in hospitality management, with a focus on multi-property or branch-level operations. ● Strong leadership and team management skills with the ability to handle large and diverse teams. ● Excellent problem-solving, decision-making, and conflict-resolution abilities. ● Financial acumen with experience in budgeting, cost control, and P&L management. ● Exceptional communication and interpersonal skills for effective guest, team, and vendor interactions. ● A bachelor’s or master’s degree in Hospitality Management, Business Administration, or a related field is preferred. What We Offer: ● Competitive salary package with Performance Linked Incentives (PLI). ● Benefits include Provident Fund (PF) and Employee State Insurance (ESIC). ● Complimentary accommodation at the property. ● Opportunities to work with a growing organization and make a significant impact in the hospitality sector. ● Exposure to operations across pan-India properties and involvement in strategic decision-making. Join goSTOPS and lead our mission to revolutionize the backpacker hospitality experience in India.
Posted 18 hours ago
3.0 - 5.0 years
0 Lacs
Jamnagar, Gujarat, India
On-site
Location Name: Jamnagar Job Purpose Creating a strong & compliant sales culture across the channel to drive acquisitions, profitability and employee development. Duties And Responsibilities Managing and supporting the effective deployment of team of sales professionals with respect to that geographical area, exploring new markets and in allocating resources to most profitable opportunities. Achieving & exceeding Business goals. Creating a strong & compliant sales culture across the channel to drive acquisitions, profitability and employee development. Meeting up with CAT A builders and getting their projects approved with BAFL Negotiation with the builders for getting business in a cost effective manner Identifying the need of sales training, analyzing changing market trends, channel deployment etc. Also giving feedback & suggestions to the RSM. Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work. Recruiting and Retaining high performers. Ensuring highest levels of employee relationship, motivation & engagement to drive results & high levels of employee satisfaction. Ensuring that Goals, PMP discussions, Development Plan discussions, ongoing coaching and feedback, skip level meetings is done on time and in an effective manner. Effectively engage Operations & Risk teams to understand and contribute to overall processes & profitability across locations. Sales & Collect Model - Managing Collections of the acquired portfolio Key Decisions / Dimensions (Key decisions taken by job holder at his/her end) Case approval with ROI limit. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work Internal Team Off Rolls team Risk team Credit Team Collections Team Support Teams (HR,Admin,IT) External Clients Roles you need to interact with outside the organization to enable success in your day to day work Customers DSA’s DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial Dimensions (These should be quantifiable numerical amounts) 2-6 CRs depending on the market size and condition. Other Dimensions (Significant volume dimensions associated with the job) Total Team Size: (8-12) Number of Direct Reports: 2-3 Number of Indirect Reports: 0-4 Number of Outsourced employees:(0-5) Number of locations: 1-5 Number of products: 1 Major Challenges Customer Service is challenging in dynamic market Policies for Secured Required Qualifications And Experience Qualifications Post Graduates with relevant sales experience of 3-5 years (also graduates with experience of 8-10 years may apply) Work Experience Post Graduates with relevant sales experience of 3-4 years (also graduates with experience of 5-6 years may apply) in managing large sales channels in multiple market environments / corporate sales experience Prior & relevant experience in the Financial Services Industry, with specific experience of Personal Loans Business Loans/ loans against / purchase of commercial properties Demonstrated success & achievement orientation. Excellent communication skills. Strong bias for action & driving results in a high performance environment. Demonstrated ability to lead from the front. Excellent relationship skills. Strong analytical skills to drive channel performance and drive profitability. High motivational levels and needs to be a self-starter. Working knowledge of Excel.
Posted 18 hours ago
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