261375 Service Jobs - Page 5

Location Name: Paradip Job Purpose “This position is open with Bajaj Finance ltd.” Duties And Responsibilities Fulfillment of Gold loan process at branch post sales and basic data entry by Marketing executives Training for subsequent new hires on Policies & Processes for Gold Loan. Ensuring policy adherence and meeting the TAT at branches. Ensuring adherence to Vaulting Process & Policies. Auditing Gold as per laid down Policies & Process. Valuation of Gold Ornaments Provide Feedback to HO Authorities on Credit Process / Policies / Local Market on a regular basis. Data Analysis & Sharing of best practices with other location teams Required Qualifications And Experience Graduate 1-4 years of relevant experience in Gold loan Industry. Knowledge of Gold Appraisal process Imparting Gold Appraisal / Evaluation Training. Good interpersonal skills

Location Name: Umerkote - Gulipatna Job Purpose This position is open with Bajaj finance limited Duties And Responsibilities Responsibilities: Responsible for overall branch operations,performance & profitability of the branch. Drive & participate in field-marketing activities of various financial products along with the team to improve brand visibility Plan,conduct & monitor the branch & field level marketing activities to ensure health pipeline of leads resulting into business conversion & branch growth Focus on customer engagement for new customer acquisitions & retainment of old customers Conducting error free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory compliance Joint custodian of the Vault with responsibility of safekeeping of of pledged securities as per company policies Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections Good planning abilities are required for smooth functioning of the branch & for developing cohesiveness within the company and co-workers. Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance Maintaining quality & performance of the business, preparing various reports of the same and take necessary actions for growth of business in branch Increase Gold Loan business, plus various other third-party products i.e., NCD's, Gold Coins sale etc. Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections. Responsible for correct valuation & maintenance of 100% process compliance at branch. Manage error free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory compliance. Required Qualifications And Experience Education & Skill Qualifications: 3-6 years of relevant experience required. Bachelor’s Degree/Post-graduation Degree preferred. Previous experience in gold loan banking, gold loan products, management or client service preferred. Consistently demonstrates clear and concise written and verbal communication skills.

Location Name: Ranchi Job Purpose “This position is open with Bajaj Finance ltd.”An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. This role requires Works collaboratively in a multi-disciplinary team environment Duties And Responsibilities PRINCIPAL ACCOUNTABILITIES(Accountabilities associated with the job) All system enhancement, design, development, testing and roll out with the help of various stake holders i.e. COE, IT, Ops etc. Delivery of volume from service channels – cashier & call center service. Delivery of volume from new identified channels like digital, CIBIL watch. Daily system / process support to sales team. Daily business MIS preparation and roll out. Monthly incentive calculation and roll out. Contest calculation and roll out. Liaise with HR team for various activities like R&R, Auto Promotion, IJP roll out, annual and mid-year PMs closure etc. Track and Manage On roll & Off roll headcount and productivity. Liaise with Risk team for Offer generation, policy changes etc. Classroom Training & Training over call for any new enhancement, changes in product / processes. Allocation of monthly offer base to sales / call center team. Conducting various business meet like ZSM / RSM meet / Contest based trips. Managing portfolio metrics: ensuring collection of early delinquent cases and tracking of EWS location management. Managing various vendors: ensuring timely onboarding, calculation of payout etc. Monthly inputs for SMT reporting and Deck preparation. Annual inputs for LRS & AOP Deck preparation.4. MAJOR CHALLENGES(Challenges faced on an on-going basis in carrying out the job) Major System issues and TAT for its resolution. Frequent system changes. Roll out of new system enhancement / customer communication across various channels.5. DECISIONS(Key decisions taken by job holder at his/her end) NA6. INTERACTIONS(Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job)Internal ClientsRoles you need to interact with inside the organization to enable success in your day to day work Connect with various internal department i.e. COE, Sales, Mkt, Credit, Ops, RCU, Collections & Compliance. Connect with HR department for various activities.External Clients Roles you need to interact with outside the organization to enable success in your day to day work Mapping of market competition and practices. Meeting with external vendors along with IT.7. DIMENSIONS(Key numerical data which will reflect the scope and scale of activities concerning this job)Financial Dimensions(These should be quantifiable numerical amounts) Business achievement of Fee / Insurance / Rate as per the target.Other Dimensions(Significant volume dimensions associated with the job)Total Team Size: 0 to 2Number of Direct Reports: 0 to 1Number of Indirect Reports: NANumber of Outsourced employees: 0 to 2Number of locations: 1Number of products: 1 Required Qualifications And Experience Establishes and maintains professional networks with subject matter experts. This roles requires to track & maintain business profitability by ensuring all metrics are in control so as to achieve the business target.Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organization’s policiesAct with Integrity

Location Name: Rayya Job Purpose Drive sustainable business growth by leading dealer relationships and achieving monthly sales targets in consumer durable finance Duties And Responsibilities Achieve daily and monthly sales targets for consumer durable products.Lead a team of off rolls to effectively service the Customer and ensure customer and dealer satisfaction.Identify and onboard new dealers to expand the company's presence in the market.Ensure compliance with company policies and regulations in all dealer operations.Build and maintain strong relationships with Dealer to foster loyalty and repeat businessEnsure to set performance targets and provide regular feedback to off roll teamsEnsuring the engagement of Field Officers (FOS) and maintaining low attrition rates among off-roll employees.Offer training and support to team members ( Off-role ) to help them manage their daily tasks effectively. Required Qualifications And Experience Achieve daily and monthly sales targets for consumer durable products.Lead a team of off rolls to effectively service the Customer and ensure customer and dealer satisfaction.Identify and onboard new dealers to expand the company's presence in the market.Ensure compliance with company policies and regulations in all dealer operations.Build and maintain strong relationships with Dealer to foster loyalty and repeat businessEnsure to set performance targets and provide regular feedback to off roll teamsEnsuring the engagement of Field Officers (FOS) and maintaining low attrition rates among off-roll employees.Offer training and support to team members ( Off-role ) to help them manage their daily tasks effectively.

Join our “Finance Team” at DHL Global Forwarding, Freight (DGFF) GSC – Global Service Centre! Job Title: Specialist – Finance (Order to Cash - OTC – Collections) Job Grade – M Job Location: Chennai Are you dynamic and results-oriented with a passion for logistics? Join our high-performing Global Shared Services Team (GSC) at DHL Global Forwarding, Freight (DGFF); a Great Place to Work certified organization and one of the “Top 20 most admired Shared Services Organizations in 2022” by the independent global Shared Services & Outsourcing Network (SSON). We are the captive Shared Service Provider for DHL Global Forwarding and DHL Freight (DGFF). We are an organization of more than 4,600 colleagues complemented by approximately 500 virtual FTE (i.e., bots applied in process automation). Our colleagues are based across six service delivery centers in Mumbai, Chennai, Chengdu, Manila, Bogota & Budapest. You will interact with people from all over the world and get the chance to a truly international organization. An Order to Cash Voice Collections Specialist focuses on directly communicating with customers to address and resolve overdue payments, employing phone calls and other communication tools for reminders and negotiations. They are tasked with reconciling accounts, maintaining accurate interaction logs, and delivering high-quality customer service with a professional demeanour. The role also involves monitoring credit limits to prevent overtrading and escalating unresolved accounts to key stakeholders, ensuring timely interventions such as credit holds. Key Responsibilities: Initiating contact with customers to address overdue accounts using phone calls, emails, letters, and other communication methods. Sending payment reminders and follow-up messages to encourage timely payments. Negotiating payment plans that are mutually beneficial to both the customer and the company. Responding to customer inquiries regarding outstanding debts and resolving billing disputes or discrepancies. Reconciling accounts to ensure payments received match the outstanding amounts and updating account information accurately. Maintaining detailed records of all customer communications, including payment promises and agreements. Providing high-quality customer service, assisting with payment-related inquiries, and maintaining professionalism in all interactions. Conducting credit limit reviews to prevent overtrading and informing customers when they are nearing their credit limits. Escalating unresolved accounts to supervisors, collection managers, or key account managers as needed and recommending credit holds for delinquent accounts. Deliver a high level of service quality through timely and accurate completion of services. Collaborate with colleagues within the business to identify solutions, best practices, and opportunities to improve the service to our business partners. Flag any challenges in the operations to the immediate supervisor and business partner in a timely manner. Co-ordinate with the relevant stakeholders for regular communication and flow of information as defined for the respective service. Contribute as a subject matter expert in problem-solving and process improvement. Assist staff in resolving complex issues, maintain thorough process documentation, and ensure quality control. Skills and Abilities: Proficient in using MA!N for comprehensive customer account management, or familiarity with other industry-standard collections tools suitable for B2C contexts. Competent in utilizing telecommunication platforms like BT, and knowledgeable about JBA, EDM, and specific Freight payment/ERP systems. Advanced Excel skills and familiarity with operational systems such as S21, CW1, and DDH for data management and analysis. Excellent business communication and presentation capabilities, with a strong ability to convey complex information effectively. Educational and Experience Requirements: Holds a Bachelor's or Postgraduate degree in fields such as Commerce, Computer Science, or Business Administration with a focus on finance (B.Com/M.Com/B.C.S./B.B.A./B.B.M. (Fin)/M.B.A. (Fin)/M.F.M.), or an intermediate certification in Chartered Accountancy (C.A. Inter) or Cost and Works Accountancy (C.W.A. Inter). Achieved a minimum of 50% aggregate scores in academic pursuits, underlining a robust foundational knowledge in relevant disciplines. 2 – 5 years of relevant work experience, with a preference for candidates with a background Order to Cash process. Proficient understanding of accounting and financial principles, specifically for Order to Cash. Experience with financial software and ERP systems, such as SAP or Oracle, is crucial for managing transactions and financial records. Familiarity with the logistics industry and shared services operations is highly preferred, enhancing the ability to navigate industry-specific financial practices. Work experience in logistics or shared services operations is preferred. Apply now and embark on an exciting journey with us! We offer: We recognize and reward your hard work through a competitive compensation and performance-based incentive. We empower you to learn and grow through training that gives you the knowledge, skills, and abilities to develop into your role and a great range of resources to support your future career aspirations & personal development. Flexible work arrangements to support work/life balance. Generous paid time off: Privilege (earned leave). Comprehensive medical insurance coverage including voluntary parental cover (applicable for IN only) Recognition & Engagement culture By joining one of the world's leading logistics companies, you have a chance to explore a wide range of interesting job challenges and opportunities across our GSC service lines and in our different divisions around the globe.

Location Name: Ferozpur Job Purpose Drive sustainable business growth by leading dealer relationships and achieving monthly sales targets in consumer durable finance Duties And Responsibilities Achieve daily and monthly sales targets for consumer durable products.Lead a team of off rolls to effectively service the Customer and ensure customer and dealer satisfaction.Identify and onboard new dealers to expand the company's presence in the market.Ensure compliance with company policies and regulations in all dealer operations.Build and maintain strong relationships with Dealer to foster loyalty and repeat businessEnsure to set performance targets and provide regular feedback to off roll teamsEnsuring the engagement of Field Officers (FOS) and maintaining low attrition rates among off-roll employees.Offer training and support to team members ( Off-role ) to help them manage their daily tasks effectively. Required Qualifications And Experience Achieve daily and monthly sales targets for consumer durable products.Lead a team of off rolls to effectively service the Customer and ensure customer and dealer satisfaction.Identify and onboard new dealers to expand the company's presence in the market.Ensure compliance with company policies and regulations in all dealer operations.Build and maintain strong relationships with Dealer to foster loyalty and repeat businessEnsure to set performance targets and provide regular feedback to off roll teamsEnsuring the engagement of Field Officers (FOS) and maintaining low attrition rates among off-roll employees.Offer training and support to team members ( Off-role ) to help them manage their daily tasks effectively.

Company Description MyWall is a platform designed to empower creators by transforming their passion into endless opportunities. Recognizing influencers as powerful individuals, MyWall enables them to turn content into perks, income opportunities, and a thriving platform. For brands, MyWall provides seamless collaborations, detailed analytics, and impactful, long-term campaign tracking. Join the MyWall movement and unlock a world of endless possibilities through creativity and collaboration. Role Description This is a full-time on-site role for a Business Development Intern located in Gurugram. The Business Development Intern will be responsible for daily tasks that include conducting market research, generating leads, providing excellent customer service, and assisting in the development of business strategies. Effective communication and analytical skills are essential for this role. Qualifications Analytical Skills and Market Research experience Proficient in Lead Generation techniques Strong Communication and Customer Service skills Ability to work collaboratively in an on-site environment Relevant experience in business development or a related field is a plus Currently enrolled in or graduate of a Bachelor's program in Business, Marketing, or a related field

About Us Since 1920, Helmerich & Payne, Inc. (H&P) has been the industry’s most trusted partner in drilling productivity and reliability. We continue that legacy with a strategy focused on long-term profitable growth and high-quality, innovative products and services. We are committed to improving lives through efficient and responsible energy. H&P expanded its drilling optimization portfolio through strategic acquisitions, including Motive Drilling Technologies (MOTIVE), Magnetic Variation Services (MagVAR), Angus Jamieson Consulting (AJC), and DrillScan. H&P India is part of H&P’s portfolio following the acquisition of MagVAR in 2017. We drive the development of advanced technologies and directional drilling automation solutions to help customers achieve greater reliability and well performance. We are focused on leading-edge technology pushing the limits of the oil & gas industry. H&P Inc. acquired KCA Deutag and its service lines in 2025 & we are creating an organization with an enhanced global footprint, exceptional service capability, and superior technology offering. Job Summary: We are currently establishing a Global ERP team dedicated to the implementation, support, and ongoing maintenance of our Oracle systems. Hence, we are looking for Oracle Fusion Admin with 5+ Years Hand-on experience. This position will be responsible for the configuration and administration of the Oracle Fusion environment, ensuring its optimal performance and specializing in Oracle cloud infrastructure (OCI) engineering with excellent designing, implementing, and supporting solutions across OCI. This role also deals with OCI Cloud Engineer, proficiency in Oracle Integration Cloud (OIC),Database Cloud Service DBCS (ATP/ADW), APEX, Visual Builder Cloud Services (VBCS). Someone with 5+ years of overall Cloud Implementation Experience, 3+ years of experience administering OCI and OIC Experience in at least one full life cycle implementation of OCI and OIC services.

Location Name: Raipur Job Purpose This role is accountable for overseeing administrative operations to ensure seamless functionality and aid in achieving strategic departmental objectives, implementing efficient administrative procedures, and upholding rigorous compliance and customer service standards.Culture Anchor:Have high ambitions - Inspires the team to aim for higher targets and supports in achieving themOwn It - Acknowledges uncertainty and makes changes in own decisions/ actions for better outcomes Duties And Responsibilities Branch Operations: Conduct virtual or physical branch visits as per guidelines. Ensure the average cost (OPEX) of locations stays within the set budget. Maintain overall maintenance and hygiene standards of branches. Identify and resolve maintenance issues promptly. Approve branch OPEX bills and ensure timely payments. Maintain records of all branch expenses and strive for cost reduction. Gather feedback from employees and seniors visiting branches, and act on it. Communicate updates to concerned visitors and employees.Vendor and Asset Management: Process rent for both GST and non-GST landlords and address their queries. Regularly connect with branch employees to understand requirements and improvement opportunities. Complete AMC visits as scheduled and submit necessary reports. Manage data and MIS effectively. Coordinate with vendors for AMC and handle asset management.Infrastructure Management: Take care of PAN India branch office infrastructure. Handle office shifting, renovation, and furnishing activities for SGL Branches.Expense Management: Maintain a strong and robust database for various expense heads in interiors and branch furnishing. Monitor and control budget versus actual expenses to ensure they align.Compliance: Ensure timely signing of LOI (Letter of Intent) within 5 working days of receiving legal clearance. Ensure timely signing of lease agreements within 10 working days of signing the LOI. Ensure lease agreements are registered within 20 working days of receiving approval. Apply for shops & establishments application and obtain certificates within 10 days of branch completion. Ensure all fire & security equipment is under AMC and renewals are done before expiry. Renew all lease agreements and AMC contracts before expiry. Display all statutory documents/certificates in common areas. Collect expired security deposits within 30 days of exiting from the property Required Qualifications And Experience Practice Emotional Intelligence - Develops the team, supporting them to do moreListens to others, stays calm under pressure, and treats everyone with respect.

Location Name: Raipur - Telibandha Road Job Purpose “This position is open with Bajaj Finance ltd.” Duties And Responsibilities Х To achieve given Sales nos through customer walk in Х Work closely with the branch Service executives to drive Gold loan customers for fulfillment Х Ensuring policy adherence and meeting compliance requirementХ Tracking Approval rate & other critical SLA deliverables for Gold loan product. Х Supporting Assayer in Operations /documentation. Required Qualifications And Experience Х Graduate with 1-3 years of relevant experience.Х Knowledge of Cross Sell / Gold Loan SalesХ Good Selling skillsХ Good Interpersonal skills

Location Name: Raipur - Piyank Tower Job Purpose “This position is open with Bajaj Finance ltd.” Duties And Responsibilities Х To achieve given Sales nos through customer walk in Х Work closely with the branch Service executives to drive Gold loan customers for fulfillment Х Ensuring policy adherence and meeting compliance requirementХ Tracking Approval rate & other critical SLA deliverables for Gold loan product. Х Supporting Assayer in Operations /documentation. Required Qualifications And Experience Х Graduate with 1-3 years of relevant experience.Х Knowledge of Cross Sell / Gold Loan SalesХ Good Selling skillsХ Good Interpersonal skills

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Oracle Integration Cloud Service (ICS) Good to have skills : Oracle Database Cloud Services Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing solutions that align with business objectives, and ensuring that applications are optimized for performance and usability. You will also engage in problem-solving activities, providing support and enhancements to existing applications while maintaining a focus on quality and efficiency. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate knowledge sharing sessions to enhance team capabilities. - Monitor project progress and ensure timely delivery of application features. Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Integration Cloud Service (ICS). - Good To Have Skills: Experience with Oracle Database Cloud Services. - Strong understanding of application development methodologies. - Experience with cloud-based application integration. - Familiarity with API management and development. - Proficient in troubleshooting and debugging applications. Additional Information: - The candidate should have minimum 5 years of experience in Oracle Integration Cloud Service (ICS). - This position is based at our Noida office. - A 15 years full time education is required.

Location Name: Rajnandgaon - G E Road Job Purpose “This position is open with Bajaj Finance ltd.” Duties And Responsibilities Х To achieve given Sales nos through customer walk in Х Work closely with the branch Service executives to drive Gold loan customers for fulfillment Х Ensuring policy adherence and meeting compliance requirementХ Tracking Approval rate & other critical SLA deliverables for Gold loan product. Х Supporting Assayer in Operations /documentation. Required Qualifications And Experience Х Graduate with 1-3 years of relevant experience.Х Knowledge of Cross Sell / Gold Loan SalesХ Good Selling skillsХ Good Interpersonal skills

Location Name: Amritsar - Tarn Taran Road Job Purpose This position is open with Bajaj finance limited Duties And Responsibilities Responsibilities: Responsible for overall branch operations,performance & profitability of the branch. Drive & participate in field-marketing activities of various financial products along with the team to improve brand visibility Plan,conduct & monitor the branch & field level marketing activities to ensure health pipeline of leads resulting into business conversion & branch growth Focus on customer engagement for new customer acquisitions & retainment of old customers Conducting error free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory compliance Joint custodian of the Vault with responsibility of safekeeping of of pledged securities as per company policies Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections Good planning abilities are required for smooth functioning of the branch & for developing cohesiveness within the company and co-workers. Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance Maintaining quality & performance of the business, preparing various reports of the same and take necessary actions for growth of business in branch Increase Gold Loan business, plus various other third-party products i.e., NCD's, Gold Coins sale etc. Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections. Responsible for correct valuation & maintenance of 100% process compliance at branch. Manage error free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory compliance. Required Qualifications And Experience Education & Skill Qualifications: 4-7 years of relevant experience required. Bachelor’s Degree/Post-graduation Degree preferred. Previous experience in gold loan banking, gold loan products, management or client service preferred. Consistently demonstrates clear and concise written and verbal communication skills.

Location Name: Khanauri - Main Road Job Purpose This position is open with Bajaj finance limited Duties And Responsibilities Responsibilities: Responsible for overall branch operations,performance & profitability of the branch. Drive & participate in field-marketing activities of various financial products along with the team to improve brand visibility Plan,conduct & monitor the branch & field level marketing activities to ensure health pipeline of leads resulting into business conversion & branch growth Focus on customer engagement for new customer acquisitions & retainment of old customers Conducting error free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory compliance Joint custodian of the Vault with responsibility of safekeeping of of pledged securities as per company policies Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections Good planning abilities are required for smooth functioning of the branch & for developing cohesiveness within the company and co-workers. Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance Maintaining quality & performance of the business, preparing various reports of the same and take necessary actions for growth of business in branch Increase Gold Loan business, plus various other third-party products i.e., NCD's, Gold Coins sale etc. Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections. Responsible for correct valuation & maintenance of 100% process compliance at branch. Manage error free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory compliance. Required Qualifications And Experience Education & Skill Qualifications: 4-7 years of relevant experience required. Bachelor’s Degree/Post-graduation Degree preferred. Previous experience in gold loan banking, gold loan products, management or client service preferred. Consistently demonstrates clear and concise written and verbal communication skills.

Location Name: Mahasamund Job Purpose “This position is open with Bajaj Finance ltd.” Duties And Responsibilities Х To achieve given Sales nos through customer walk in Х Work closely with the branch Service executives to drive Gold loan customers for fulfillment Х Ensuring policy adherence and meeting compliance requirementХ Tracking Approval rate & other critical SLA deliverables for Gold loan product. Х Supporting Assayer in Operations /documentation. Required Qualifications And Experience Х Graduate with 1-3 years of relevant experience.Х Knowledge of Cross Sell / Gold Loan SalesХ Good Selling skillsХ Good Interpersonal skills

Location Name: Faridkot - Main Road Job Purpose This position is open with Bajaj finance limited Duties And Responsibilities Responsibilities: Responsible for overall branch operations,performance & profitability of the branch. Drive & participate in field-marketing activities of various financial products along with the team to improve brand visibility Plan,conduct & monitor the branch & field level marketing activities to ensure health pipeline of leads resulting into business conversion & branch growth Focus on customer engagement for new customer acquisitions & retainment of old customers Conducting error free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory compliance Joint custodian of the Vault with responsibility of safekeeping of of pledged securities as per company policies Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections Good planning abilities are required for smooth functioning of the branch & for developing cohesiveness within the company and co-workers. Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance Maintaining quality & performance of the business, preparing various reports of the same and take necessary actions for growth of business in branch Increase Gold Loan business, plus various other third-party products i.e., NCD's, Gold Coins sale etc. Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections. Responsible for correct valuation & maintenance of 100% process compliance at branch. Manage error free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory compliance. Required Qualifications And Experience Education & Skill Qualifications: 4-7 years of relevant experience required. Bachelor’s Degree/Post-graduation Degree preferred. Previous experience in gold loan banking, gold loan products, management or client service preferred. Consistently demonstrates clear and concise written and verbal communication skills.

Location Name: Morigaon Job Purpose “This position is open with Bajaj Finance ltd.” Duties And Responsibilities Investigate disputes/alerts received from FRM or Customer Service channels and decipher modus operandi Contribute towards specialized rules in FRM basis investigation of cases Liaise with sponsor banks of Payer/Payee to reverse the transactions, blocking of accounts etc. Liaise with legal team/field RCU team for reverts on legal complaints Required Qualifications And Experience Minimum experience of 2 – 3 years in Fraud Risk domain related to Cards & Payment products Preferable experience with any of the leading Wallet company Experience of working on FRM tools of NPCI, VISA & Mastercard Ready to travel to different locations as required for fraud investigations and actions

Location Name: Bhubaneshwar - Cahndrasekharpur Job Purpose This position is open with Bajaj finance limited Duties And Responsibilities Responsibilities: Responsible for overall branch operations,performance & profitability of the branch. Drive & participate in field-marketing activities of various financial products along with the team to improve brand visibility Plan,conduct & monitor the branch & field level marketing activities to ensure health pipeline of leads resulting into business conversion & branch growth Focus on customer engagement for new customer acquisitions & retainment of old customers Conducting error free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory compliance Joint custodian of the Vault with responsibility of safekeeping of of pledged securities as per company policies Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections Good planning abilities are required for smooth functioning of the branch & for developing cohesiveness within the company and co-workers. Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance Maintaining quality & performance of the business, preparing various reports of the same and take necessary actions for growth of business in branch Increase Gold Loan business, plus various other third-party products i.e., NCD's, Gold Coins sale etc. Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections. Responsible for correct valuation & maintenance of 100% process compliance at branch. Manage error free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory compliance. Required Qualifications And Experience Education & Skill Qualifications: 4-7 years of relevant experience required. Bachelor’s Degree/Post-graduation Degree preferred. Previous experience in gold loan banking, gold loan products, management or client service preferred. Consistently demonstrates clear and concise written and verbal communication skills.

Location Name: Bharuch Job Purpose “This position is open with Bajaj Finance ltd.” Duties And Responsibilities Х To achieve given Sales nos through customer walk in Х Work closely with the branch Service executives to drive Gold loan customers for fulfillment Х Ensuring policy adherence and meeting compliance requirementХ Tracking Approval rate & other critical SLA deliverables for Gold loan product. Х Supporting Assayer in Operations /documentation. Required Qualifications And Experience Х Graduate with 1-3 years of relevant experience.Х Knowledge of Cross Sell / Gold Loan SalesХ Good Selling skillsХ Good Interpersonal skills

Location Name: Dhanbad Job Purpose “This position is open with Bajaj Finance ltd.” Duties And Responsibilities '- In-depth understanding of the financial products and credit policies for Secured and Unsecured business lines Would be responsible for managing credit verification vendors and ensuring TAT as well as Quality standards defined by BFL is adhered too. Responsible for end to end disbursement and payment process for Secured and Unsecured business. Drive adherence to various process and policies defined by central teams at location level. Responsible for managing OTC and PDD process at Combo locations (Secured/ Unsecured) and ensure NIL process gaps. Ensure teams are well updated with latest policy and process circulars sent by risk and HO operation team. Engage with Sales and Underwriting team at a location level on an ongoing basis to address concerns / issues and working on improvising the overall process efficiency. Carry out regular branch visits to address location level issues and verify adherence of various processes at Branch level. Required Qualifications And Experience "'- Minimum graduation with 4-6 years of experience in Retail Lending Credit and Operations. Effective verbal and written communication skills. Problem solving skills with strong attention to detail."

Job Description for - Customer Support Associate - The Customer Experience team focuses on improving the customer Support agendas like customer satisfaction, Acknowledging and resolving customer complaints on priority. What you will do: Replying to email queries, requests, concerns, and Google Play Store reviews on behalf of OLX Call customer as per the process as and when required Call dealers to capture their experience on the planform, and share the insights basis the interaction Ensuring quality responses to all queries and complaints; maintaining and adhering to quality standards as per laid down SOPs Acknowledging and resolving customer complaints on priority Following first time right approach in providing accurate resolution and reducing re-open cases Maintaining the first response time within defined SLAs for Email and Social Media tickets Ensuring customer satisfaction on responses and limiting dissatisfaction Maintaining a positive, empathetic, and professional attitude toward customers at all times Communicating and coordinating with colleagues, as necessary Knowing OLX products inside and out so that you can answer questions To manage social media (Facebook, Twitter, Instagram) and App queries as per the SLAs To manage all daily tasks and duties related to the process with strict compliance to guidelines Be flexible as per the business requirement subject to over time during offs, festivals and 24/7 shifts What we are looking for: 1+ years experience in the same field. Excellent written and verbal skills. Strong customer service skills and a demonstrated ability to take initiative and be professionally persistent Working knowledge of CRM tools would be an added advantage Must possess ability to navigate multiple systems at once and multi-task What we'll give you: Work in a multicultural and fast paced environment An extraordinary place to learn and develop within fast-growing, classifieds leader Positive & an exciting environment with solid exposure to multiple facets of the business & multiple categories At OLX, we are committed to creating a diverse, inclusive, and authentic workplace. We strongly encourage people of all races, ethnicities, disabilities, ages, gender identities or expressions, sexual orientations, religions, backgrounds, and experiences to apply. We embrace diversity and welcome applicants from all backgrounds. If you are as excited as us about this position and our company, we hope you join us! To learn more, take a look at our website. "Our Success is fueled by diverse perspectives and talents"

Location Name: Vapi Job Purpose “This position is open with Bajaj Finance ltd.” Duties And Responsibilities Х To achieve given Sales nos through customer walk in Х Work closely with the branch Service executives to drive Gold loan customers for fulfillment Х Ensuring policy adherence and meeting compliance requirementХ Tracking Approval rate & other critical SLA deliverables for Gold loan product. Х Supporting Assayer in Operations /documentation. Required Qualifications And Experience Х Graduate with 1-3 years of relevant experience.Х Knowledge of Cross Sell / Gold Loan SalesХ Good Selling skillsХ Good Interpersonal skills

Location Name: Cuttack - Naya Bazaar Job Purpose This position is open with Bajaj finance limited Duties And Responsibilities Responsibilities: Responsible for overall branch operations,performance & profitability of the branch. Drive & participate in field-marketing activities of various financial products along with the team to improve brand visibility Plan,conduct & monitor the branch & field level marketing activities to ensure health pipeline of leads resulting into business conversion & branch growth Focus on customer engagement for new customer acquisitions & retainment of old customers Conducting error free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory compliance Joint custodian of the Vault with responsibility of safekeeping of of pledged securities as per company policies Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections Good planning abilities are required for smooth functioning of the branch & for developing cohesiveness within the company and co-workers. Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance Maintaining quality & performance of the business, preparing various reports of the same and take necessary actions for growth of business in branch Increase Gold Loan business, plus various other third-party products i.e., NCD's, Gold Coins sale etc. Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections. Responsible for correct valuation & maintenance of 100% process compliance at branch. Manage error free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory compliance. Required Qualifications And Experience Education & Skill Qualifications: 4-7 years of relevant experience required. Bachelor’s Degree/Post-graduation Degree preferred. Previous experience in gold loan banking, gold loan products, management or client service preferred. Consistently demonstrates clear and concise written and verbal communication skills.

Location Name: Rairangpur Job Purpose “This position is open with Bajaj Finance ltd.” Duties And Responsibilities To Ensure SLA Delivery for each process To Ensure quality of files processed by the Operations team are within the specified guidelines Achieve Service To Sales Numbers To Ensure all cash management services at the branch are delivered Achieve Service Related TAT & specific deliverables like Generating Tokens, FTR, TAT etc Data Analysis & Sharing of best practices with team Ensuring Implementation of Policies & processes Coordination with various HO / Cross functional departments & providing feedback Recruiting and manpower forecast & planning Ensuring highest levels of employee relationship, motivation & engagement To drive results & high levels of employee Satisfaction Vendor management (CPV Agencies) Ensuring Compliance & Integrity within the area/region To Support all New Initiatives & functional Projects of the Function Required Qualifications And Experience Should have 2-4 yearsТ experience, and minimum 1 years managing branch operations Should be a post graduate preferably Should have collaborative work style to engage with peers & colleagues across the company. Should have excellent communication skills along with strong presentation and data analytics skills. Self-motivated and a self-starter