About Axis Max Life Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a joint venture between Max Financial Services Limited (“MFSL”) and Axis Bank Limited. Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery, and a well-trained human capital. Axis Max Life has been consistently ranked among the best workplaces by the GPTW Institute, reflecting its commitment to creating a positive and empowering work environment. #ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply Job Description Function SummaryRelationship Associate plays a pivotal role in driving business growth by managing branch relationships and collaborating with Axis Bank sellers. The role involves lead conversion, ensuring process adherence, and supporting operational excellence. The incumbent will be responsible for meeting business targets and maintaining customer satisfaction. This position requires consistent coordination with stakeholders and adherence to company guidelines.Job SummaryManages branches, collaborates with the objective to support and contribute to Axis bank strategy, achieve operations excellence, ensure systems are deployed and help build the channel WITHIN the company guidelines and the achieve business targets. Key Responsibilities•Managing relationship with Axis Branch Sellers and thereby meeting target through Bank’s FOS •Responsible for managing the leads generated from Branch and thereby convert into quality business.•Must adhere to the process set and timely coordinate with Cluster Manager and Operations HUB. Ensuring minimal customer complain.•Shall adhere to agree TATs on first customer contact and follow-ups from the date of the lead being registered.•Ensuring 15month persistency on track and thereby ensure a robust follow up mechanism with the customers.•Coordinating with Cluster Training manager to ensure bank staff regularly on concepts in life insurance and new product introductions.•Shall be responsible for making active the branch banking sellers and thereby achieving the activation target•Ensuring LMS usage as Tracking Mechanism on line and follow up Calls Key Competencies/ skill required•Excellent Relationship Skill, Managing Various level of Bank Management , Adherence to ProcessDesired qualification and experience•Graduate in Any Discipline from a UGC / AICTE approved College and University.•1 to 2 years of experience in sales, experience in Insurance will be preferred. •Experience in the fields of Life insurance sales management, Retail bank distribution, and Channel Management and/or DSA relationship State Chandigarh Branch Chandigarh - GO1 Department Axis Function Branch Banking - North 2 Posted On 17-Nov-2025
About Axis Max Life Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a joint venture between Max Financial Services Limited (“MFSL”) and Axis Bank Limited. Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery, and a well-trained human capital. Axis Max Life has been consistently ranked among the best workplaces by the GPTW Institute, reflecting its commitment to creating a positive and empowering work environment. #ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply Job Description Branch Banking RA State Chhattisgarh Branch Raipur Department Axis Function Branch Banking - West 2 Posted On 03-Sep-2025
About Axis Max Life Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a joint venture between Max Financial Services Limited (“MFSL”) and Axis Bank Limited. Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery, and a well-trained human capital. Axis Max Life has been consistently ranked among the best workplaces by the GPTW Institute, reflecting its commitment to creating a positive and empowering work environment. #ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply Job Description Career Opportunities Job Code: IJP-Executive Customer Engagement Position Executive No. of Positions 1 Department Operations Function Operations - Agency Language English & Regional Language Key Responsibilities: Managing office administration assets and upkeep of the same. Agents Contracting New Business Processing Banking of Initial & Renewal Premium Managing Petty cash & vendor payments Retention of Surrender Requests Execution of all Service Requests - Post Policy Issuance Reverting on customer queries and complaints Maintaining high NPS Scores Life and Health Claims processing Handling compliance issues. Audit Rating Measure of Success: Service to Delight- 3Days Customer Engagement - 70% Surrender Retention - 68% NPS-85 100% Banking with 24 hours. Vendor payment TAT should be < 10 days Surrender Requests <1% 100 % Accuracy of POS requests 100 % Accuracy of Customer service Zero Day upload of POS & Claims Docs in FTP server. Audit rating 2 Desired qualifications and experience: Graduate / Post-Graduate in any discipline. 2-3 years experience handling front end customer services Knowledge of service quality is required State Delhi Branch Delhi - GO7 Department Operations Function Operations - Agency Posted On 03-Sep-2025
About Axis Max Life Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a joint venture between Max Financial Services Limited (“MFSL”) and Axis Bank Limited. Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery, and a well-trained human capital. Axis Max Life has been consistently ranked among the best workplaces by the GPTW Institute, reflecting its commitment to creating a positive and empowering work environment. #ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply Job Description Job Title : Executive – Bancassurance & DST Position Executive – Bancassurance & DST No. Of Positions 1 Department Operations Function Operations – Bancassurance Reporting to Senior Manager Band 5 Location Delhi GO3 Last date of submission Key Responsibilities: 1) DRIVING OPERATIONAL EFFICIENCIES & DISTRIBUTION ENAGAGEMENT ü Daily WIP management ü Weekly/Fort-nightly Governance calls/Meetings ü Quality of Business discussions and drive issuance/ leakage/ Persistency/ E2R/ Free-look / Claims at zone/cluster level ü Processing post issuance customer requests(POS) ü Driving Persistency for the zone. 2) ESCALATION & QUERY MGMT Single point of contact for escalations management (service query / Under writing/URMU / claims) 3) TRAINING: Train and educate sales team on the various ops process, underwriting guidelines, new initiatives and address FAQs Measure of Success: Ø >87% M0 issuance and 94% M2 Issuance Ø 100% Customer Service and complaint resolution within TAT Ø Partner, Customer satisfaction score-top 2 boxes with more than 80% Ø Customer retention and reduction in leakage (less than 6 % pre and post) Ø Trainings to partners and Distribution team on ops processes and policies Ø Meet the renewal / persistency targets Ø Meet the Surrender retention targets Ø Audit ratings of 2 or above in all internal audits Desired qualifications and experience: A Graduate/MBA Experience of 5-8 years plus in operations or customer services in a financial services industry. Knowledge and skills required: Good communication skills Customer centric approach Process documentation and systems approach Previous experience preferably in relationship management and cross functional engagement Computer skills in using databases and office management software including spreadsheets/presentation skills. State Delhi Branch Delhi - GO3 Department Operations Function Operations - Bancassurance & DST Posted On 15-Sep-2025
About Axis Max Life Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a joint venture between Max Financial Services Limited (“MFSL”) and Axis Bank Limited. Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery, and a well-trained human capital. Axis Max Life has been consistently ranked among the best workplaces by the GPTW Institute, reflecting its commitment to creating a positive and empowering work environment. #ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply Job Description Job Description Axis Max Life Insurance is seeking a motivated and dynamic Relationship Associate to join our Bancassurance team. The primary responsibility of this role is to build and maintain strong relationships with our banking partners to promote and sell life insurance products. You will work closely with bank staff to ensure that they are knowledgeable about our offerings and assist them in meeting their sales targets. Key Responsibilities: Develop and maintain strong relationships with banking partners to enhance business opportunities. Collaborate with bank staff to provide training and support on our insurance products. Assist in identifying potential clients and strategize sales approaches to maximize revenue. Monitor sales performance and provide feedback to banking partners to optimize results. Attend regular meetings with banking partners to discuss updates, challenges, and opportunities. Ensure compliance with company policies and regulatory requirements in all sales activities. Skills and Qualifications: Bachelor’s degree in Business Administration, Finance, or a related field. Previous experience in sales, preferably in the insurance or banking sector. Strong interpersonal and communication skills, with the ability to build rapport with clients and partners. Proven ability to achieve sales targets and develop strategic business plans. Basic understanding of life insurance products and the banking industry. Tools and Technologies: Proficiency in CRM software to track sales activities and manage client relationships. Familiarity with Microsoft Office Suite (Word, Excel, PowerPoint) for reporting and presentations. Experience with sales analytics and reporting tools to assess performance metrics. Join Axis Max Life Insurance as a Relationship Associate and be part of a team that is dedicated to delivering exceptional service and innovative insurance solutions to our clients and partners. State Delhi Branch Delhi - GO6 Department Axis Function Branch Banking - North 1 Posted On 12-Nov-2025
About Axis Max Life Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a joint venture between Max Financial Services Limited (“MFSL”) and Axis Bank Limited. Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery, and a well-trained human capital. Axis Max Life has been consistently ranked among the best workplaces by the GPTW Institute, reflecting its commitment to creating a positive and empowering work environment. #ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply Job Description Function SummaryRelationship Associate plays a pivotal role in driving business growth by managing branch relationships and collaborating with Axis Bank sellers. The role involves lead conversion, ensuring process adherence, and supporting operational excellence. The incumbent will be responsible for meeting business targets and maintaining customer satisfaction. This position requires consistent coordination with stakeholders and adherence to company guidelines.Job SummaryManages branches, collaborates with the objective to support and contribute to Axis bank strategy, achieve operations excellence, ensure systems are deployed and help build the channel WITHIN the company guidelines and the achieve business targets. Key Responsibilities•Managing relationship with Axis Branch Sellers and thereby meeting target through Bank’s FOS •Responsible for managing the leads generated from Branch and thereby convert into quality business.•Must adhere to the process set and timely coordinate with Cluster Manager and Operations HUB. Ensuring minimal customer complain.•Shall adhere to agree TATs on first customer contact and follow-ups from the date of the lead being registered.•Ensuring 15month persistency on track and thereby ensure a robust follow up mechanism with the customers.•Coordinating with Cluster Training manager to ensure bank staff regularly on concepts in life insurance and new product introductions.•Shall be responsible for making active the branch banking sellers and thereby achieving the activation target•Ensuring LMS usage as Tracking Mechanism on line and follow up Calls Key Competencies/ skill required•Excellent Relationship Skill, Managing Various level of Bank Management , Adherence to ProcessDesired qualification and experience•Graduate in Any Discipline from a UGC / AICTE approved College and University.•1 to 2 years of experience in sales, experience in Insurance will be preferred. •Experience in the fields of Life insurance sales management, Retail bank distribution, and Channel Management and/or DSA relationship State Jammu & Kashmir Branch Jammu - GO2 Department Axis Function Branch Banking - North 2 Posted On 18-Nov-2025
About Axis Max Life Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a joint venture between Max Financial Services Limited (“MFSL”) and Axis Bank Limited. Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery, and a well-trained human capital. Axis Max Life has been consistently ranked among the best workplaces by the GPTW Institute, reflecting its commitment to creating a positive and empowering work environment. #ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply Job Description Job Description Job Code: Position Relationship Associate Reporting To Department Axis Function Axis Sales Location Band 5 We Stand for: Caring An imperative value that emphasises on individuals who are extremely compassionate and demonstrate respect for people. It is about being proactive to offer guidance and help to fellow colleagues. Being open to new ideas and going an extra mile to implement them. Collaboration A value which is all about being boundary-less in approach by going beyond one’s direct responsibilities to achieve functional and organizational goals. It is about believing & creating opportunities for self and others to improve working relationships. Customer Obession It is not just about being Customer focused, however, it is being obsessed with delivering exceptional customer experience. Proactively making extraordinary efforts to deliver superior quality output, hence, creating customer delight. Growth Mindset A value which drives and defines us to challenge the status quo by being ambitious, ready to put in extra efforts & demonstrate courage to achieve exceptional results. It is about seeking & creating opportunities to invest in self, fellow colleagues to sharpen their skills and cultivate high performing culture. Job Summary: NA Key Responsibilities/ Key Deliverables: Managing relationship with Axis Branch Sellers and thereby meeting target through Bank’s FOS Responsible for managing the leads generated from Branch and thereby convert into quality business. Must adhere to the process set and timely coordinate with Cluster Manager and Operations HUB. Ensuring minimal customer complain. Shall adhere to agree TATs on first customer contact and follow-ups from the date of the lead being registered. Ensuring 15month persistency on track and thereby ensure a robust follow up mechanism with the customers. Coordinating with Cluster Training manager to ensure bank staff regularly on concepts in life insurance and new product introductions. Shall be responsible for making active the branch banking sellers and thereby achieving the activation target Ensuring LMS usage as Tracking Mechanism on line and follow up Calls Measures of Success: Business Plan:- WPC - Plan v/s Actual- as per target assigned Seller Activation:- BDE Seller Activation (%) - Plan v/s Actuals FDO Seller Activation (%) - Plan v/s Actuals Persistency:- Plan vs Achievement Job Specifications: Graduate in Any Discipline from a UGC / AICTE approved College and University. 1 to 2 years of experience in sales, experience in Insurance will be preferred. Experience in the fields of Life insurance sales management, Retail bank distribution, and Channel Management and/or DSA relationship Knowledge & Skill Matrix: Excellent Relationship Skill, Managing Various level of Bank Management , Adherence to Process Additional Information (Optional): NA State Kerala Branch Cochin Department Axis Function Branch Banking - South 1 Posted On 17-Oct-2025
About Axis Max Life Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a joint venture between Max Financial Services Limited (“MFSL”) and Axis Bank Limited. Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery, and a well-trained human capital. Axis Max Life has been consistently ranked among the best workplaces by the GPTW Institute, reflecting its commitment to creating a positive and empowering work environment. #ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply Job Description Ra branch banking State Madhya Pradesh Branch Bhopal Department Axis Function Branch Banking - West 2 Posted On 04-Sep-2025
About Axis Max Life Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a joint venture between Max Financial Services Limited (“MFSL”) and Axis Bank Limited. Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery, and a well-trained human capital. Axis Max Life has been consistently ranked among the best workplaces by the GPTW Institute, reflecting its commitment to creating a positive and empowering work environment. #ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply Job Description null null State Haryana Branch Gurugram - GO2 Department Axis Function Branch Banking - North 1 Posted On 14-Nov-2025
About Axis Max Life Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a joint venture between Max Financial Services Limited (“MFSL”) and Axis Bank Limited. Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery, and a well-trained human capital. Axis Max Life has been consistently ranked among the best workplaces by the GPTW Institute, reflecting its commitment to creating a positive and empowering work environment. #ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply Job Description Job Title: Relationship Associate - Bancassurance Company Name: Axis Max Life Insurance Job Description: As a Relationship Associate in the Bancassurance segment at Axis Max Life Insurance, you will be responsible for building and maintaining strong relationships with banking partners to drive insurance sales. Your primary goal will be to identify opportunities for cross-selling insurance products to the bank's customers and to provide exceptional service and support. You will work closely with bank staff to educate them on insurance products and facilitate the sales process, ensuring compliance with regulatory requirements. Additionally, you will be involved in resolving customer queries, conducting product training sessions for bank employees, and collaborating with the sales team to achieve overall business objectives. Key Responsibilities: Develop and maintain productive relationships with banking partners. Assist in the training and development of bank staff on insurance products. Identify customer needs and promote relevant insurance solutions. Support bank employees in the sales process to meet sales targets. Ensure compliance with all regulatory requirements and internal policies. Provide excellent customer service and respond to inquiries promptly. Monitor market trends and feedback to improve product offerings and service delivery. Collaborate with internal teams to enhance the customer experience. Skills and Tools Required: Strong communication and interpersonal skills. Ability to build and maintain relationships with clients and partners. Knowledge of insurance products and financial services. Proficient in sales techniques and customer relationship management. Strong analytical and problem-solving skills. Ability to work independently and as part of a team. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Familiarity with CRM software and sales tracking tools. Understanding of relevant regulatory requirements in the insurance industry. This role provides an excellent opportunity to advance your career in the insurance sector while working alongside one of the leading financial institutions in India. If you are a proactive individual with a passion for customer service and sales, we invite you to apply. State Maharashtra Branch Mumbai - GO5 Department Axis Function Branch Banking - West 1 Posted On 22-Aug-2025
About Axis Max Life Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a joint venture between Max Financial Services Limited (“MFSL”) and Axis Bank Limited. Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery, and a well-trained human capital. Axis Max Life has been consistently ranked among the best workplaces by the GPTW Institute, reflecting its commitment to creating a positive and empowering work environment. #ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply Job Description Job Title: Assocaite Sales - Bancassurance Company Name: Axis Max Life Insurance Job Description: The Associate Sales - Bancassurance will be responsible for driving the sales of life insurance products through our banking partners. This role involves developing and managing relationships with bank staff, providing training and support to ensure their success in promoting our products. The Sales Manager will work closely with the bank's sales teams to identify opportunities, implement sales strategies, and achieve revenue targets. Additionally, the Sales Manager will analyze market trends and customer needs to adjust the sales strategies effectively, while ensuring compliance with regulatory standards and company policies. Key Responsibilities: Build and maintain strategic relationships with partner banks. Train and motivate bank staff on various life insurance products. Develop and implement sales strategies to drive product sales through bank channels. Conduct joint sales calls with bank staff to enhance collaboration and drive results. Monitor sales performance and provide regular reports to management regarding achievements and areas for improvement. Analyze market trends and customer feedback to refine sales approaches. Ensure compliance with industry regulations and internal company policies. Skills Required: Strong sales and negotiation skills. Excellent interpersonal and relationship-building abilities. Effective communication and presentation skills. Ability to analyze data and make informed decisions. Strong organizational and time management skills. Problem-solving and conflict-resolution skills. Tools Required: Customer Relationship Management (CRM) software. MS Office Suite (Excel, Word, PowerPoint). Sales analytics tools. Marketing automation tools. Communication tools (email, video conferencing platforms). This role requires a self-motivated and target-driven individual who can work independently as well as part of a team, adapting to the dynamic banking environment while promoting our life insurance products effectively. State Maharashtra Branch Mumbai - GO5 Department Axis Function Branch Banking - West 1 Posted On 20-Aug-2025
About Axis Max Life Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a joint venture between Max Financial Services Limited (“MFSL”) and Axis Bank Limited. Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery, and a well-trained human capital. Axis Max Life has been consistently ranked among the best workplaces by the GPTW Institute, reflecting its commitment to creating a positive and empowering work environment. #ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply Job Description Job Description Position Customer Retention Officer/ AM Customer Retention Officer No. of Positions 100 Department Customer Retention Team Function Operations Reporting to Manager –Collections Band 5 Location Last date of submission Key Responsibilities Collections Sole responsibility of targets basis allocated base on: I. Renewal collection and persistency targets through customer calling or physical visits to customer residences with prior appointment II. Ensure maintenance and sharing of daily customers’ trackers and conversion thereof, including review with Manager-Collections III. Convince customers and get renewal premium and policy continuation to continue insurance and giving retention tools like mode change/Partial withdrawal/PUA surrender/Loan etc. IV. Timely depositing the cheque at the nearest MLI branch/ bank branch within 24 hours of the cheque collection V. Effectively handling customer escalations, 100% resolution of customer queries & concerns including tracking of service requests raised, providing clarity to required customers on special revival scheme, change in term, short premium bucket to resolve financial constraint and retain customers VI. Ensuring follow up on critical document like Health Declaration Form / tele underwriting/home visits medical/ ECS Mandate/ complaint letters on silent grief and obtaining new contact details getting update through branch operations Measure of Success : 100% completion of assigned activities by 7th of every month Completing daily face to face meetings as per goal sheet Driving Top 30 high value cases with 100% meeting Providing 100% resolution to customer's query !00% Tracking and timely closure of service request if logged for any of the allocated customers Maximizing positive portfolio (Promise to Pay) by providing right advice to customers to continue insurance and giving retention tools like mode change/Partial withdrawal/PUA surrender/Loan Driving Special revival scheme and change in term to resolve financial constraint By ensuring 100% meetings on silent grief cases Collecting written grievance from the customer and getting it logged in system Percentage of customer retention from allocated base surrendering the polices by explaining insurance benefits, ulip retention tools, switching, long term growth, comparison with other financial products Conversion of non ECS base to E-NACH/ECS by explaining benefits of continuing policy on E-Nach/ ECS for huddle free payment Ensuring collection and registration along with necessary documents of auto pay mandates from customers on non auto pay Desired qualification and experience Graduation in any stream with prior experience in insurance, customer services profile. Prior experience in renewal retention team is an added advantage Knowledge and skills required Ability to handle pressure and work in a competitive environment. Open to learning, Very High Process orientation , Effective communication skills. Should have a personal vehicle and smart phone State Maharashtra Branch Mumbai - GO2 Department Operations Function Operations - Field Customer Retention Posted On 13-Nov-2025
About Axis Max Life Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a joint venture between Max Financial Services Limited (“MFSL”) and Axis Bank Limited. Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery, and a well-trained human capital. Axis Max Life has been consistently ranked among the best workplaces by the GPTW Institute, reflecting its commitment to creating a positive and empowering work environment. #ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply Job Description Key Responsibilities: Managing office administration assets and upkeep of the same. Agents Contracting New Business Processing Banking of Initial & Renewal Premium Managing Petty cash & vendor payments Retention of Surrender Requests Execution of all Service Requests - Post Policy Issuance Reverting on customer queries and complaints Maintaining high NPS Scores Life Claims processing Handling compliance issues. Audit Rating Measure of Success: Service to Delight-NPS-90 & 3 days TAT Customer Engagement - 70% Surrender Retention - 70% NPS-90 100% Banking with 24 hours. Vendor payment TAT should be < 10 days Surrender Requests <1% 100 % Accuracy of POS requests 100 % Accuracy of Customer service Zero Day upload of POS & Claims Docs in FTP server. Audit rating 2 Service to Recruitment-100% Service to Sales(Agency & Cat)-100% Persistency-90% Freelook to retain-45% Desired qualifications and experience: Graduate / Post-Graduate in any discipline. 2-3 years experience handling front end customer services Knowledge of service quality is required Knowledge and skills required: Must be highly customer centric Excellent communication skills Good co-ordination skills Data management on Excel should be good State Maharashtra Branch Solapur 1_APC Department Operations Function Operations - Agency Posted On 08-Sep-2025
About Axis Max Life Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a joint venture between Max Financial Services Limited (“MFSL”) and Axis Bank Limited. Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery, and a well-trained human capital. Axis Max Life has been consistently ranked among the best workplaces by the GPTW Institute, reflecting its commitment to creating a positive and empowering work environment. #ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply Job Description Function SummaryRelationship Associate plays a pivotal role in driving business growth by managing branch relationships and collaborating with Axis Bank sellers. The role involves lead conversion, ensuring process adherence, and supporting operational excellence. The incumbent will be responsible for meeting business targets and maintaining customer satisfaction. This position requires consistent coordination with stakeholders and adherence to company guidelines.Job SummaryManages branches, collaborates with the objective to support and contribute to Axis bank strategy, achieve operations excellence, ensure systems are deployed and help build the channel WITHIN the company guidelines and the achieve business targets. Key Responsibilities•Managing relationship with Axis Branch Sellers and thereby meeting target through Bank’s FOS •Responsible for managing the leads generated from Branch and thereby convert into quality business.•Must adhere to the process set and timely coordinate with Cluster Manager and Operations HUB. Ensuring minimal customer complain.•Shall adhere to agree TATs on first customer contact and follow-ups from the date of the lead being registered.•Ensuring 15month persistency on track and thereby ensure a robust follow up mechanism with the customers.•Coordinating with Cluster Training manager to ensure bank staff regularly on concepts in life insurance and new product introductions.•Shall be responsible for making active the branch banking sellers and thereby achieving the activation target•Ensuring LMS usage as Tracking Mechanism on line and follow up Calls Key Competencies/ skill required•Excellent Relationship Skill, Managing Various level of Bank Management , Adherence to ProcessDesired qualification and experience•Graduate in Any Discipline from a UGC / AICTE approved College and University.•1 to 2 years of experience in sales, experience in Insurance will be preferred. •Experience in the fields of Life insurance sales management, Retail bank distribution, and Channel Management and/or DSA relationship State Puducherry Branch Pondicherry Department Axis Function Branch Banking - South 2 Posted On 07-Nov-2025
About Axis Max Life Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a joint venture between Max Financial Services Limited (“MFSL”) and Axis Bank Limited. Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery, and a well-trained human capital. Axis Max Life has been consistently ranked among the best workplaces by the GPTW Institute, reflecting its commitment to creating a positive and empowering work environment. #ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply Job Description Job Title: Relationship Associate - Bancassurance Company Name: Axis Max Life Insurance Job Description: As a Relationship Associate in Bancassurance at Axis Max Life Insurance, you will be responsible for developing and maintaining strong relationships with bank partners. Your primary focus will be on promoting and selling life insurance products through the bank's distribution channel. You will collaborate closely with the bank staff to ensure alignment and adherence to sales strategies. Your role will involve training bank employees on product offerings, addressing client inquiries, and providing exemplary customer service. You will also analyze market trends and customer needs to identify opportunities for growing the partnership and increasing sales. Key Responsibilities: Build and maintain relationships with bank partners to enhance collaboration and sales performance. Educate and train bank staff on life insurance products and effective sales techniques. Monitor sales performance and provide actionable insights to improve results. Conduct client meetings to assess their financial needs and recommend suitable insurance solutions. Ensure compliance with regulatory requirements and company policies. Collect and analyze customer feedback to enhance service offerings. Collaborate with marketing teams to execute promotional campaigns. Skills Required: Strong interpersonal and relationship-building skills. Excellent communication and presentation abilities. Ability to understand and analyze customer needs and market trends. Problem-solving skills to address client inquiries and service issues. Proficiency in sales techniques and negotiation skills. Strong organizational skills with attention to detail. Tools Required: Customer Relationship Management (CRM) software MS Office Suite (Word, Excel, PowerPoint) Data analysis tools for market and sales performance analysis Communication tools (Email, video conferencing platforms) Reporting tools to track sales metrics and performance outcomes State Odisha Branch Bhubaneswar Department Axis Function Branch Banking - East 2 Posted On 12-Sep-2025
About Axis Max Life Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a joint venture between Max Financial Services Limited (“MFSL”) and Axis Bank Limited. Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery, and a well-trained human capital. Axis Max Life has been consistently ranked among the best workplaces by the GPTW Institute, reflecting its commitment to creating a positive and empowering work environment. #ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply Job Description Career Opportunities Job Code: IJP-Executive Customer Engagement Position Executive No. of Positions 1 Department Operations Function Operations - Agency Language English & Regional Language Key Responsibilities: Managing office administration assets and upkeep of the same. Agents Contracting New Business Processing Banking of Initial & Renewal Premium Managing Petty cash & vendor payments Retention of Surrender Requests Execution of all Service Requests - Post Policy Issuance Reverting on customer queries and complaints Maintaining high NPS Scores Life and Health Claims processing Handling compliance issues. Audit Rating Measure of Success: Service to Delight- 3Days Customer Engagement - 70% Surrender Retention - 68% NPS-85 100% Banking with 24 hours. Vendor payment TAT should be < 10 days Surrender Requests <1% 100 % Accuracy of POS requests 100 % Accuracy of Customer service Zero Day upload of POS & Claims Docs in FTP server. Audit rating 2 Desired qualifications and experience: Graduate / Post-Graduate in any discipline. 2-3 years experience handling front end customer services Knowledge of service quality is required Knowledge and skills required: Must be highly customer centric Excellent communication skills Good co-ordination skills Data management on Excel should be good State Punjab Branch Pathankot 1_Defence Department Operations Function Operations - Agency Posted On 08-Oct-2025
About Axis Max Life Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a joint venture between Max Financial Services Limited (“MFSL”) and Axis Bank Limited. Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery, and a well-trained human capital. Axis Max Life has been consistently ranked among the best workplaces by the GPTW Institute, reflecting its commitment to creating a positive and empowering work environment. #ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply Job Description Rendezvous With RBBH Life Insurance Drive 12th Sep'25 As on @ 12:00 PM Circle #Total Branches # Qualified Slab 1 # Qualified Slab 2 Total Branches Qualified % Branches Qualifed Branches Less Than 1 Lac Gap in Slab 1 Branches Less Than 1 Lac Gap in Slab 2 Punjab North 227 21 5 26 11.5% 11 3 Rohtak 154 10 1 11 7.1% 9 0 Punjab South 206 9 2 11 5.3% 7 0 Panchkula 171 7 1 8 4.7% 4 0 North 2 758 47 9 56 7.4% 31 3 Sol id Branch Name Cluster Circle Prem Target (in Lacs) Total Prem Achv % Achv GAP Slab Qualified 1415 Miani Khas Hoshiarpur Punjab North 10 11.3 113% 1.3 Slab 2 714 Urmar Tanda Hoshiarpur Punjab North 5 9.9 199% 0.1 Slab 1 2122 Adamwal Hoshiarpur Punjab North 5 6.4 127% 1.4 Slab 1 2857 Model Town, Hoshiarpur Hoshiarpur Punjab North 5 5.9 118% 0.9 Slab 1 3819 Hariana Hoshiarpur Punjab North 5 5.1 102% 0.1 Slab 1 State Punjab Branch Jalandhar Department Axis Function Branch Banking - North 2 Posted On 15-Sep-2025
About Axis Max Life Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a joint venture between Max Financial Services Limited (“MFSL”) and Axis Bank Limited. Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery, and a well-trained human capital. Axis Max Life has been consistently ranked among the best workplaces by the GPTW Institute, reflecting its commitment to creating a positive and empowering work environment. #ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply Job Description Key Responsibilities: Managing office administration assets and upkeep of the same. Agents Contracting New Business Processing Banking of Initial & Renewal Premium Managing Petty cash & vendor payments Retention of Surrender Requests Execution of all Service Requests - Post Policy Issuance Reverting on customer queries and complaints Maintaining high NPS Scores Life and Health Claims processing Handling compliance issues. Audit Rating Measure of Success: Service to Delight- 3Days Customer Engagement - 70% Surrender Retention - 68% NPS-85 100% Banking with 24 hours. Vendor payment TAT should be < 10 days Surrender Requests State Tamil Nadu Branch Chennai 7_Elite Department Operations Function Operations - Agency Posted On 21-Jul-2025
About Axis Max Life Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a joint venture between Max Financial Services Limited (“MFSL”) and Axis Bank Limited. Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery, and a well-trained human capital. Axis Max Life has been consistently ranked among the best workplaces by the GPTW Institute, reflecting its commitment to creating a positive and empowering work environment. #ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply Job Description Job Description Job Code: Position Relationship Associate Reporting To Department Axis Function Axis Sales Location Band 5 We Stand for: Caring An imperative value that emphasises on individuals who are extremely compassionate and demonstrate respect for people. It is about being proactive to offer guidance and help to fellow colleagues. Being open to new ideas and going an extra mile to implement them. Collaboration A value which is all about being boundary-less in approach by going beyond one’s direct responsibilities to achieve functional and organizational goals. It is about believing & creating opportunities for self and others to improve working relationships. Customer Obession It is not just about being Customer focused, however, it is being obsessed with delivering exceptional customer experience. Proactively making extraordinary efforts to deliver superior quality output, hence, creating customer delight. Growth Mindset A value which drives and defines us to challenge the status quo by being ambitious, ready to put in extra efforts & demonstrate courage to achieve exceptional results. It is about seeking & creating opportunities to invest in self, fellow colleagues to sharpen their skills and cultivate high performing culture. Job Summary: NA Key Responsibilities/ Key Deliverables: Managing relationship with Axis Branch Sellers and thereby meeting target through Bank’s FOS Responsible for managing the leads generated from Branch and thereby convert into quality business. Must adhere to the process set and timely coordinate with Cluster Manager and Operations HUB. Ensuring minimal customer complain. Shall adhere to agree TATs on first customer contact and follow-ups from the date of the lead being registered. Ensuring 15month persistency on track and thereby ensure a robust follow up mechanism with the customers. Coordinating with Cluster Training manager to ensure bank staff regularly on concepts in life insurance and new product introductions. Shall be responsible for making active the branch banking sellers and thereby achieving the activation target Ensuring LMS usage as Tracking Mechanism on line and follow up Calls Measures of Success: Business Plan:- WPC - Plan v/s Actual- as per target assigned Seller Activation:- BDE Seller Activation (%) - Plan v/s Actuals FDO Seller Activation (%) - Plan v/s Actuals Persistency:- Plan vs Achievement Job Specifications: Graduate in Any Discipline from a UGC / AICTE approved College and University. 1 to 2 years of experience in sales, experience in Insurance will be preferred. Experience in the fields of Life insurance sales management, Retail bank distribution, and Channel Management and/or DSA relationship Knowledge & Skill Matrix: Excellent Relationship Skill, Managing Various level of Bank Management , Adherence to Process Additional Information (Optional): NA State Tamil Nadu Branch Chennai - GO5 Department Axis Function Branch Banking - South 2 Posted On 02-Sep-2025
About Axis Max Life Axis Max Life Insurance Limited, formerly known as Max Life Insurance Company Ltd., is a joint venture between Max Financial Services Limited (“MFSL”) and Axis Bank Limited. Axis Max Life Insurance offers comprehensive protection and long-term savings life insurance solutions through its multi-channel distribution, including agency and third-party distribution partners. It has built its operations over two decades through a need-based sales process, a customer-centric approach to engagement and service delivery, and a well-trained human capital. Axis Max Life has been consistently ranked among the best workplaces by the GPTW Institute, reflecting its commitment to creating a positive and empowering work environment. #ComeAsYouAre LGBTQIA+ and PwD candidates of all ages are encouraged to apply Job Description Okok State Uttarakhand Branch Rudrapur Department Axis Function Branch Banking - North 3 Posted On 22-Oct-2025