3673 Service Desk Jobs - Page 14

About The Role Project Role IT Service Management Representative Project Role Description Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills Incident Management Good to have skills Problem Management Minimum 2 year(s) of experience is required Educational Qualification 15 years full time education Summary As an IT Service Management Representative, you will manage the delivery of IT production systems and services. A typical day involves supporting the infr...

About The Role Project Role IT Service Management Representative Project Role Description Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills Incident Management Good to have skills Problem Management Minimum 2 year(s) of experience is required Educational Qualification 15 years full time education Summary As an IT Service Management Representative, you will manage the delivery of IT production systems and services. A typical day involves supporting the infr...

About The Role Project Role Application Tech Support Practitioner Project Role Description Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills Service Desk Management, Service Desk Voice Support Good to have skills NA Minimum 2 year(s) of experience is required Educational Qualification 15 years full time education Summary As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or appl...

About The Role Project Role Application Tech Support Practitioner Project Role Description Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills Service Desk Management, Service Desk Voice Support Good to have skills NA Minimum 0-2 year(s) of experience is required Educational Qualification 15 years full time education Summary As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or ap...

About The Role Project Role Application Tech Support Practitioner Project Role Description Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills Service Desk Management Good to have skills NA Minimum 0-2 year(s) of experience is required Educational Qualification 15 years full time education Summary As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your typical day...

About The Role Project Role Application Tech Support Practitioner Project Role Description Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills Service Desk Management, Service Desk Voice Support Good to have skills NA Minimum 0-2 year(s) of experience is required Educational Qualification 15 years full time education Summary As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or ap...

About The Role Project Role Application Tech Support Practitioner Project Role Description Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills Service Desk Management Good to have skills NA Minimum 2 year(s) of experience is required Educational Qualification 15 years full time education Summary As an Application Tech Support Practitioner, you will serve as the vital link between clients and our systems or applications. Your day will invo...

Job Title: L1 Specialist Helpdesk Support Location: Gurugram (Hybrid) Job Summary: We are seeking a proactive and detail-oriented L1 Specialist to provide first-level technical support through our helpdesk. The ideal candidate will have hands-on experience with ServiceNow and a proven ability to handle, track, and resolve user tickets efficiently. Strong communication skills and a customer-first mindset are essential to succeed in this role. Key Responsibilities: • Serve as the first point of contact for user issues via phone, email, or ticketing system. • Log, categorize, and prioritize incidents and service requests in ServiceNow. • Troubleshoot and resolve Level 1 technical issues or esca...

Walk-In Drive @ Infosys BPM Launch Your Career in Customer Support! Walk-In Dates: 24th and 25th October 2025 Interview Location: Kolkata, Job Locations : Pune, Bangalore Time: 10:00 AM to 1:00 PM Venue: Infosys Ltd., Plot No. IIIG/2, Action Area - III, New Town, Kolkata - 700135 Mode: 100% Work from Office (WFO) Shifts: 24x7 rotational (Including Night Shifts) Experience:1-4 years of Experience (Minimum 1-3 years in IT Service Desk / Tech Support) Your Mission: Provide remote support for laptops, desktops, LAN issues, and applications. Troubleshoot across platforms Windows, Android, iOS. Support Microsoft tools: Outlook, Teams, SharePoint, OneDrive, Skype. Handle registry fixes, patch upgra...

Dear Professional, We are excited to present a unique opportunity at Cognizant, a leading IT firm renowned for fostering growth and innovation. We are seeking talented professionals with 2 to 5 years of experience in Service Desk, Technical Support , International Voice to join our dynamic team . Your expertise in these areas is highly sought after, and we believe your contributions will be instrumental in driving our projects to new heights. We offer a collaborative environment where your skills will be valued and nurtured. To proceed to the next step of the recruitment process, please provide us with the following details with Updated resume to sowmiya.m212910@cognizant.com Please share be...

Role Designation Looking for an immediate joiner. Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Prerequisites: Graduate,with minimum of 1 year of experience into International technical Support Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution Role Overview: As a Technical Support Advocate, you will be the frontline representative for Microsofts consumer products. Your primary responsibility is to assist customers with technical issues related to Microsoft software, ...

1. Ensure regular backup of the data as per the SOPs for all QC (quality control) systems, Manufacturing and Engineering systems is being carried out including periodic check on restoration of the backed-up data as per the SOP. 2. To act as Administrator for all GXP IT systems at Site. 3. Maintain an updated list of plant GXP IT systems inventory. This includes software and hardware including the stand-alone computer systems that are used for all GXP (manufacturing, engineering and quality) purposes. 4. Implement the password management for the plant GXP IT systems. Implement the data integrity and security measures required as per the Global IT guidance and procedures for the plant. 5. Guid...

Greetings from KVC CONSULTANTS LTD!! Job description: We Are Hiring For International Service Desk Role for Leading IT Company. (Immediate Joining ) SALARY STRUCTURE : FRESHERS -- SALARY IS Rs 2.77 LPA Rs 5.00 LPA --5.50 LPA GRADUATE with 1+ Years of Experience Rs 6.00 LPA --7.00 LPA GRADUATE with 2+ Years of Experience Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests *Roles and Responsibilities of Service Desk in an International BPO* Incident Management: Handle and resolve technical issues, service interruptions, or customer complaints pro...

1. Provide technical support to end-users via phone, email, or in-person in a timely and professional manner. 2. Identify, troubleshoot, and resolve software, hardware, and network-related issues. 3. Escalate unresolved issues to higher-level support personnel and follow up with end-users to ensure timely resolution. 4. Set up and configure new computer systems and software applications. 5. Maintain an inventory of all IT equipment and software and ensure that they are up-to-date. 6. Assist in the development and implementation of IT policies and procedures. 7. Install, update, and maintain antivirus software and security patches to ensure the security of IT systems and data. 8. Monitor and ...

Profiles: Remote Support Engineer Job Location: DLF Cyber City, Gurugram (Work from office) Qualification: Graduate (not pursuing or result awaited) or Polytechnic 3 yrs. Diploma Salary: up-to 28K in hand Note: rotational Shifts, 5 days working, 2 week Offs. No Cab, Timing feasible for Metro and other Public Transport. Profile : 06 months experience with remote desktop support- ability to troubleshoot software, hardware and connectivity issues remotely . At least 1 to 2 years utilizing chat functionality to service the customer. Experience with MS Office Applications including Outlook, software, hardware and application support for Windows and MAC issues Experience with providing support for...

Profiles: Technical Support Engineer Job Location: DLF Cyber City, Gurugram (Work from office) Qualification: Graduate (not pursuing or result awaited) or Polytechnic 3 yrs. Diploma Salary: up-to 28K in hand Note: rotational Shifts, 5 days working, 2 week Offs. No Cab, Timing feasible for Metro and other Public Transport. Profile : 06 months experience with remote desktop support- ability to troubleshoot software, hardware and connectivity issues remotely . At least 1 to 2 years utilizing chat functionality to service the customer. Experience with MS Office Applications including Outlook, software, hardware and application support for Windows and MAC issues Experience with providing support ...

Dear Candidate, PFB the JD. Mode : WFO NP: Immediate or less than 30 days Location :Chennai JD: Service Desk Engineer L1/L2 Support Role Summary Serve as the first point of contact for IT and application support requests, handling approximately 2,400 tickets/month via chat, email, phone, and the Teams Universal Bot. Responsibilities Provide L1L2 support for M365, Azure AD, and endpoint issues. Log, categorize, and resolve incidents and service requests per SOP. Escalate unresolved or recurring issues to Command Center or L3. Contribute to knowledge base and AI-Ops automation candidate identification. Drive first-contact resolution and excellent customer experience. Tech Stack : M365, Azure A...

Role Designation Looking for an immediate joiner. Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Prerequisites: Graduate,with minimum of 1 year of experience into International technical Support Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution Role Overview: As a Technical Support Advocate, you will be the frontline representative for Microsofts consumer products. Your primary responsibility is to assist customers with technical issues related to Microsoft software, ...

Hiring for - Service Desk (Technical Support || International voice) Role : Technical support associate Senior Technical Support associate Job Description: We are looking for enthusiastic candidates to join our Technical Support International Voice (Service Desk) team. The role involves handling customer queries, providing timely solutions, and maintaining excellent service quality. Key Responsibilities: Technical Support (L1/L2) Respond to customer queries via calls/emails. Troubleshoot and resolve technical issues. Maintain proper documentation of incidents. Ensure customer satisfaction with prompt service. Service Desk Operations ITSM Tools (ServiceNow, BMC Remedy, HPSM, CA Service Desk) ...

Role & responsibilities Kindly share your resume to my email id or whats app to response quick. Phone No: +91 8608922945 Email - ravichandirn.r@maintec.in JOB DESCRIPTION Technical Support Engineer/Service Desk Analyst The resources will be monitoring and maintaining the computer systems and networks within an organization in a technical role. If there are any issues or changes required, such as forgotten passwords, viruses or email issues, you'll be the first person employees will come to.Tasks can include installing and configuring computer systems, diagnosing hardware/software faults and solving technical problems, either over the phone or face to face. QUALIFICATION - BE/B.TECH & BCA, BS...

As a Tier 1 Service Desk Agent, you are the first point of contact for users seeking IT support and play a critical role in delivering the support experience our users deserve. You help resolve common technical issues, escalate complex problems, and provide empathetic, reliable service that minimizes disruption and enhances productivity. This role supports our global workforce through a 24x7 model and is part of a reimagined End User Services & Solutions organization, structured for scale, built for speed, and driven by user outcomes. By focusing on ownership, clear communication, and continuous learning, you help drive relentless improvement in how we deliver IT services across every intera...

Dear Candidate, Job location: Hyderabad Mode of Interview : Walk in Date : 25-Oct-2025 Exp: 0-4 year Job Description for Help-desk Support Engineer: One Liner : Fluent in Spoken & Written English (B1 CEFR level minimum). Basic troubleshooting skills and foundational ability to identify and resolve tech problems, by following basic steps and readily available instructions. Must Have Skills : English Proficiency: Must be proficient in both written and verbal English, equivalent to CEFR Level B1 (proficient). This includes the ability to, Hold clear, spontaneous, and productive conversations via phone. Write detailed, grammatically correct support emails and chat responses. Communicate complex ...

Greetings from TCS!!! **TCS is Hiring for CA-UIM Monitoring Admin** Desired Experience: 8- 10Years Job Location: Bengaluru Job Description: Good knowledge in Broadcom products CAUIM, CA-Spectrum Netops, NCM, CABI, DB tables, relational dependencies, Experience in Integration of Monitoring Tools Define and configure alert thresholds, alerting, integrating UIM with upstreams using web services, API knowledge. Administration of monitoring Tools- Installation, upgrades and Integration with other Tools, Experience troubleshooting/ configuring based on application package. Troubleshooting and administration of Spectrum, Performance Manager, NFA ( dx netqos) on Linux and Windows Environment. Good P...

Hi, We are seeking an experienced and highly skilled Technical Support Specialist to join our team. The ideal candidate has a proven background in technical customer support, demonstrating the ability to resolve complex hardware, software, and network issues while delivering exceptional client service. If interested, pls share your resume to chn.hiring@foundever.com Required Qualifications & Skills 1yr and above experience in a technical customer support role is mandatory Good verbal and written communication skills in English Should be flexible for night shifts Should be flexible for rotational week-offs 5 days working in a week and 2 days week off Should be an immediate joiner Free transpo...

Walk-In Drive @ Infosys BPM Launch Your Career in Customer Support & Service Desk! Locations: Bangalore (Interview), Job Locations : Bangalore & Pune Walk-In Dates: 23rd, 27th, 29th and 31st October 2025 Time: 10:00 AM to 1:00 PM Venue: Infosys BPM Limited, #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road, Sarakki,1st Phase JP Nagar, Bengaluru, Karnataka - 560078 Landmark: Near Sindhoor Convention Centre. Mode: 100% Work from Office (WFO) Who We Are Hiring Were on the lookout for Customer Service & Service Desk expertise (1-4 year experience) who are enthusiastic and have a passion for customer excellence. If youre looking to grow with a global leader, this is your chance to start...