Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Interviews

Home
>
Jobs in Gurugram
>
NTT DATA Business Solutions
>
Helpdesk Senior Associate

Helpdesk Senior Associate

NTT DATA Business Solutions

2 - 7 years

|

4 - 9 Lacs

Posted:1 week ago| Platform:

Apply

Skills Required

IT services Computer hardware Excel Helpdesk Service desk Operating system installation Hardware Windows Powerpoint Printer troubleshooting

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles & Responsibilities

Attend calls assigned by Service Desk.
Ensure calls are resolved within SLA
Experience in assemble and de-assemble Desktop and Laptop computer hardware.
Experience of various application installation and basic troubleshooting.
Printer troubleshooting, toner replacement.
Incident and Change Request support to users.
Experienced to communicate and manage vendor support.
Willing to extend standard working hours whenever applicable to ensure IT services are up and running.

Skillset Required

Minimum 2 years experience
Troubleshoot desktop and laptop hardware.
Clear understanding and hands-on experience of Microsoft windows client operating system installation, update, upgrade and migration.
Working experience in MS Excel and PowerPoint.

Education (Essential)- Technical graduate / Technical Diploma

Experience-1-3 Years

Support-India

Shift Timings (24*6) /Australian and New Zealand)-18*6

Language Requirements (Primary/Secondary)-English, Hindi

Shift Timings (24*6) /Australian and New Zealand)-24*7

Language Requirements (Primary/Secondary)-English, Hindi

More Jobs at NTT DATA Business Solutions

Gen AI Fullstack Developer

Chennai, Pune, Bengaluru

INR 9 - 15 Lacs

Cloud/Devops Administrator

Chennai, Pune, Bengaluru

INR 10 - 15 Lacs

Artificial Intelligence/Machine Learning Engineer

Chennai, Pune, Bengaluru

INR 9 - 16 Lacs

Fullstack Developer

Hyderabad

INR 10 - 16 Lacs

Sap Hcm Functional Consultant

Chennai

INR 8 - 17 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Google Play

App Store

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

NTT DATA Business Solutions

RecommendedJobs for You

Helpdesk Senior Associate

NTT DATA Business Solutions

Gurugram

Helpdesk Senior Associate

Gurgaon

Helpdesk Senior Associate

NTT DATA North America

Gurugram, Haryana, India

Helpdesk Senior Associate

IDESLABS PRIVATE LIMITED

Bengaluru

Helpdesk Senior Associate

NTT DATA Business Solutions

Noida

Helpdesk Senior Associate

NTT DATA North America

Noida, Uttar Pradesh, India

Helpdesk Senior Associate

NTT DATA North America

Noida, Uttar Pradesh, India

Helpdesk Senior Associate

NTT DATA North America

Noida, Uttar Pradesh, India

Helpdesk Senior Associate

NTT DATA North America

Noida, Uttar Pradesh, India

Helpdesk Senior Associate

NTT DATA North America

Noida, Uttar Pradesh, India