Jobs

Interviews
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home

Jobs

Home
>
Jobs in Bengaluru
>
IDESLABS PRIVATE LIMITED
>
Helpdesk Senior Associate

Helpdesk Senior Associate

IDESLABS PRIVATE LIMITED

3 - 5 years

2 - 5 Lacs

Bengaluru

Posted:20 hours ago| Platform:

Apply

Skills Required

android ios mac bug troubleshooting oracle software testing bi dns manual testing networking it service desk helpdesk google suite technical support ms visio active directory microsoft windows desktop support it helpdesk agile win itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

Urgent Requirement for Helpdesk Senior Associate.

Experience 3 Years

Location Bangalore.

Strong troubleshooting skills, bug finding, and resolution.
5. Ability to work independently within a diverse global team 6. IT software and hardware troubleshooting knowledge and Skills (Win 10, macOS, iOS, Android, Google Suite and Microsoft Environment) 7. Knowledge in First Level Support for Business applications such as Oracle, Workday, BI, Agile, etc. Knowledge in Desktop Support 8. Familiar with ITIL Concepts and Processes. 9. Possesses knowledge of Microsoft Applications like MS Visio MS Excel & MS PowerPoint etc. In these roles you will be responsible for Provide exceptional IT Service Desk support, guidance and training to end-users for various IT devices, applications or processes. Record, Update and Escalate Support issues to the next level in a timely manner. Support all IT onboarding activities for end-users Work with our internal IT Teams on system testing, integration and maintenance. Engage in the discovery of new IT business tools, to support our business users as well as our internal IT Team. Seek, Suggest, Evaluate and implement process and technology improvements. Willing to learn & grow in other IT Business areas.

More Jobs at IDESLABS PRIVATE LIMITED

Bank Fast Platform Engineer

Bengaluru

3.0 - 7.0 yrs

INR 5 - 9 Lacs

Risk Business Analyst

Bengaluru

5.0 - 10.0 yrs

INR 8 - 13 Lacs

Mainframe TDM Professional

Hyderabad

3.0 - 5.0 yrs

INR 4 - 6 Lacs

SharePoint Developer

Pune

4.0 - 9.0 yrs

INR 6 - 10 Lacs

Informatica PowerCenter ETL Professional

Bengaluru

5.0 - 10.0 yrs

INR 7 - 12 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Android Interview Now

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

IDESLABS PRIVATE LIMITED

2317 Jobs

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Helpdesk Senior Associate