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1.0 - 5.0 years

0 Lacs

kolkata, west bengal

On-site

Adeeba BPO is a leading provider of International business and technology services, dedicated to client satisfaction and innovation. We offer inbound technical services, web designing, and development services round the clock to clients in the UK, US, Australia, and various European countries. Despite being based in Kolkata, we have subsidiaries in Thailand, the US, and the UK. We are currently seeking a Technical Sales Associate for our International Voice Process team. The ideal candidate should have experience in providing technical support in an international BPO setting, with a focus on sales. The role involves attending inbound calls and resolving issues related to printers, routers, Mac, Windows, antivirus software, email, pop-ups, and more. Candidates should possess excellent communication skills, fluency in English, and the ability to effectively close calls. This position offers both day and night shifts, with a competitive salary of up to 25000/- (negotiable) along with incentives. Employees will receive a fixed salary credited on the 1st of every month, 24 casual leaves per year, 15 compensatory offs, and a paid birthday leave. We welcome candidates who are undergraduate, graduate, or dropouts to apply. Additional Information: - Salary credited on the 1st of Every Month - Attractive Incentive Policy - No stretched working hours - Minimum 20% hike depending on the interview performance If you are interested in this exciting opportunity, please contact us at Seven Nine Eight Zero Two Five Seven Three Three Four.,

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4.0 - 8.0 years

0 Lacs

haryana

On-site

As a valued member of GlobalLogic, you will have the exciting opportunity to work on a significant software project for a world-class company that provides M2M / IoT 4G/5G modules to industries such as automotive, healthcare, and logistics. Your contributions will involve developing firmware for end-user modules, implementing new features, ensuring compatibility with the latest telecommunication and industry standards, and conducting analysis and estimations of customer requirements. To excel in this role, you should possess 4-6 years of experience in IT/software engineering, with expertise or certification in at least one focus technology. A willingness to learn and explore new technologies is essential, along with the ability to convert wireframes into pixel-perfect UI designs. Clear communication in English, both written and spoken, is crucial for interacting with customers. Proficiency in animation, custom component development, Swift, Mac, Xcode, Objective-C, iOS, architectural and design patterns, RealM, CoreData, multi-threading, Agile, and Jira processes is highly desirable. At GlobalLogic, you will have the opportunity to work on exciting projects across various industries such as High-Tech, communication, media, healthcare, retail, and telecom. Collaborate with a diverse team of talented individuals in a laid-back environment, either locally or at our global centers or client facilities. Enjoy a healthy work-life balance with flexible schedules, remote work options, and generous paid time off. Our commitment to professional development is evident through regular training sessions on communication skills, stress management, certifications, and technical and soft skills. Employees are rewarded with competitive salaries, family medical insurance, life and accident insurance, retirement benefits, health awareness programs, extended maternity leave, performance bonuses, and referral bonuses. Aside from work, we offer fun perks like sports events, cultural activities, subsidized food, corporate parties, and vibrant office spaces with dedicated zones and rooftop decks. Join our inclusive community and enjoy discounts at popular stores and restaurants. GlobalLogic, a leader in digital engineering, collaborates with global brands to create innovative products and digital experiences. With expertise in experience design, engineering, and data, we help clients accelerate their digital transformation and envision new possibilities. As part of the Hitachi Group, we contribute to driving innovation and creating a sustainable society through technology.,

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1.0 - 4.0 years

6 - 10 Lacs

Bengaluru

Work from Office

Kaseyais the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI Kaseyas best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners insightpartners ), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve, Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide To learn more about our company and our award-winning solutions, go to Kaseya and for more information on Kaseyas culture, Kaseya is not your typical company We are not afraid to tell you exactly who we are and our expectations The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, We are looking for a bright and motivated Help Desk Engineer to deliver enterprise-level technical support to our internal customers Youll be the first point of contact for troubleshooting and resolving IT issues via phone, email, chat, and ticketing systems, This is a high-impact role where your technical expertise and customer-first mindset will directly contribute to the productivity of our global teams, Responsibilities Provide Tier 1 support for desktops, laptops, mobile devices, printers, and peripherals, Troubleshoot issues related to Microsoft 365, Windows OS, Exchange Admin, Google Workspace, and VPN/Wi-Fi connectivity, Resolve incidents and service requests using ITSM tools and follow ITIL best practices, Maintain accurate documentation of issues and resolutions in the help desk system, Escalate complex issues to appropriate teams while ensuring timely follow-up, Collaborate with global IT teams to support onboarding/offboarding and hardware provisioning, Requirements: 13 years of experience in a Help Desk or IT Support role, Strong knowledge of Microsoft domain environments, Active Directory, Windows and Mac OS, Familiarity with ITSM tools and ticketing systems, Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN), Excellent communication and interpersonal skills, Ability to work independently and manage multiple priorities in a fast-paced environment, Certifications like CompTIA A+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator Associate, Experience supporting global teams across multiple time zones, Join the Kaseya growth rocket ship and see how we are #ChangingLives ! Additional Information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law, Show

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3.0 - 6.0 years

5 - 9 Lacs

Gurugram

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Seeking a highly skilled 5G RAN Protocol Stack Developer with expertise in Layer 3 RRC , EUTRAN , and C programming . The ideal candidate will have a strong background in telecommunications , radio access networks (RAN) , and communication protocols , with hands-on experience in developing and optimizing protocol stacks for 4G/5G networks. Key Responsibilities: Design, develop, and maintain Layer 3 (RRC) components of the 5G RAN protocol stack . Implement features and enhancements in C for real-time embedded systems. Work on EUTRAN and 5G NR protocol layers, ensuring compliance with 3GPP standards. Collaborate with cross-functional teams in software development , system integration , and testing . Analyze and debug protocol stack issues using tools like Wireshark, logs, and trace analyzers. Participate in performance tuning , multi-paradigm programming , and system optimization . Contribute to the full software development life cycle (SDLC) from design to deployment. Required Skills & Qualifications: Bachelors or Masters degree in Electronics & Communication , Computer Science , or related field. 69 years of experience in telecom software development with a focus on 5G/4G RAN . Strong programming skills in C and understanding of multi-threaded systems . In-depth knowledge of: 5G RAN architecture Layer 3 RRC protocols EUTRAN protocol stack Communication protocols and radio networks Experience with real-time operating systems (RTOS) and embedded systems. Familiarity with protocol stack debugging , performance engineering , and telecom standards . Preferred Qualifications: Experience with 3GPP specifications and protocol conformance testing . Knowledge of Layer 2 (MAC/RLC/PDCP) is a plus. Exposure to cloud-native RAN (vRAN/oRAN) architectures.

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7.0 - 9.0 years

11 - 16 Lacs

Haryana

Work from Office

About Company Founded in 2011, ReNew, is one of the largest renewable energy companies globally, with a leadership position in India. Listed on Nasdaq under the ticker RNW, ReNew develops, builds, owns, and operates utility-scale wind energy projects, utility-scale solar energy projects, utility-scale firm power projects, and distributed solar energy projects. In addition to being a major independent power producer in India, ReNew is evolving to become an end-to-end decarbonization partner providing solutions in a just and inclusive manner in the areas of clean energy, green hydrogen, value-added energy offerings through digitalisation, storage, and carbon markets that increasingly are integral to addressing climate change. With a total capacity of more than 13.4 GW (including projects in pipeline), ReNew’s solar and wind energy projects are spread across 150+ sites, with a presence spanning 18 states in India, contributing to 1.9 % of India’s power capacity. Consequently, this has helped to avoid 0.5% of India’s total carbon emissions and 1.1% India’s total power sector emissions. In the over 10 years of its operation, ReNew has generated almost 1.3 lakh jobs, directly and indirectly. ReNew has achieved market leadership in the Indian renewable energy industry against the backdrop of the Government of India’s policies to promote growth of this sector. ReNew’s current group of stockholders contains several marquee investors including CPP Investments, Abu Dhabi Investment Authority, Goldman Sachs, GEF SACEF and JERA. Its mission is to play a pivotal role in meeting India’s growing energy needs in an efficient, sustainable, and socially responsible manner. ReNew stands committed to providing clean, safe, affordable, and sustainable energy for all and has been at the forefront of leading climate action in India. Job Description Provide end-to-end IT support for VIP users, especially the CEO and management group. Ensure optimal performance and uptime of Apple (macOS and iOS) and Windows devices used by VIPs. Deliver high levels of responsiveness, discretion, and professionalism. Lead and manage a team of DSS engineers operating on a 24x7 shift basis. Monitor team performance, provide coaching, and ensure adherence to SLAs. Coordinate shift schedules and maintain consistent support coverage. Oversee daily IT infrastructure operations and end-user support activities. Ensure adherence to IT policies, procedures, and best practices. Coordinate IT support for company-wide events, including AUDIO/VIDEO setup and troubleshooting. Provide expert support for Apple platforms (macOS and iOS).

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1.0 - 6.0 years

3 - 5 Lacs

Chennai

Work from Office

Walkin Drive for Service Desk Role : Associate / Senior Associate Technical Support Job Title: Associate / Senior Associate Technical Support Work Mode: Work From Office (Mandatory) Job Location: Chennai Shift Timing: 9:00 AM 5:00 PM (Day Shift) Week Off: Fixed off Saturday & Sunday Interview Timing : 3:00 PM 5:00 PM About the Role We are seeking L1 and L1.5 IT Support Engineers to join our dynamic IT Service Desk team supporting end-users in Windows and Mac OS environment. The ideal candidate will have hands-on experience in local IT support, excellent communication skills, and a proactive mindset to represent Tech Mahindra in front of the client. This is a Work From Office (WFO) role based in Chennai. Key Responsibilities Provide first-level (L1) and intermediate (L1.5) technical support to end-users for Windows and Mac OS devices. Troubleshoot and resolve issues related to hardware, software, printers, network connectivity, and system performance. Offer hands-on support for macOS devices, including setup, configuration, troubleshooting, and MDM-based device management. Perform user account management, software installations, upgrades, and patch management. Support local IT infrastructure, including desktops, laptops, peripherals, and basic network setups. Log and manage incidents/tickets using the ITSM tool and ensure timely resolution within SLA. Escalate unresolved issues to L2/L3 support teams as required. Maintain accurate documentation of issues and resolutions. Coordinate with the client and represent Tech Mahindra in a professional and customer-centric manner. Adhere to organizational policies, procedures, and security standards. Required Skills & Qualifications Graduate in Computer Science or IT (or any related stream). 1-5 years of relevant experience in IT support roles (preferably in a service desk or desktop support environment). Strong knowledge of: Windows 10/11 Mac OS Basic networking (IP, DNS, DHCP, VPN) MS Office Suite Familiarity with ticketing tools (ServiceNow, ManageEngine ServiceDesk Plus, etc.) is a plus. Strong verbal and written communication skills. Ability to manage and prioritize multiple tasks efficiently. Professional attitude and ability to work independently or as part of a team. Preferred Certifications (Not Mandatory) CompTIA A+ / Network+ Microsoft Certified: Modern Desktop Administrator Apple Certified Support Professional (ACSP) Why Join Us? Opportunity to work with a global IT services leader. Exposure to both Windows and Mac environments. Structured learning and career growth opportunities. Represent Tech Mahindra at the client location, enhancing your client-facing experience. Tech Mahindra is an equal opportunity employer committed to diversity and inclusion. **INTERESTED CANDIDATES PLEASE SHARE YOUR RESUME TO call/whatapp - C UMA :7729067240 **

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7.0 - 9.0 years

5 - 5 Lacs

Kochi, Thiruvananthapuram

Work from Office

Role Proficiency: Collect information about cyberattacks and vectors attack groups new vulnerabilities and exploits and new campaigns and trends. Create of threat intelligence reports that communicate the results of the analysis - e.g. sharing information with decision-makers security officials senior corporate officials etc. Create innovative research reports. Mentor junior members of the team as well as assist the Team Lead. Outcomes: Independently monitor cyber security news from the clear deep and dark web on a daily basis. Keep up to date with industry news security threats outside of their network and the intentions of potentially threatening entities. Closely follow the documented process to ensure consistent and repeatable guideline to report about threats (finished intelligence). Ensure documentation included in ThreatConnect/ CDC as predefined / agreed standards. Learn from review process for continuous improvement. Communicate and report appropriately as per defined process. Measures of Outcomes: Case studies and value delivered to CyberProof/ externally (blogs webinars) as well as implementing new research types new analysis tools. Number of threat intelligence finished reports including threat landscape and asset-based intelligence Percent of security incidents opened based on the CTI analyst's reports. Adherence to process - validation formatting documentation improvement suggestion. Evidence of skill development including training certification etc. Outputs Expected: Collection: Work with OSINT sources. Use WEBINT techniques to collect and enrich intelligence data. Develop and maintain deep web sources. Processing and analysis: Analyse the threat data into a finished report including technical recommendations MITRE ATT&CK mapping and valid IOCs. Reach out to other SOC teams (DFIR TH L2 etc) for validating and enriching your intelligence. Complete documentation including annotation in ThreatConnect / CDC to ensure audit trail as per defined standards and quality requirements. In accordance with the defined process ensure that the defined reports are created and published to stakeholders. Support the team: Assist the team lead in ensuring quality of service across the team. Seek advice from senior members of the team when in doubt. Continuous Learning innovation and optimization : Ensure completion of learning program. Lead ideas that will help innovation and optimization of processes. Continually learn new technology and stay updated on cyber threats. Conduct new types of research and recommend topics for inclusion or upgrade team workflows. Skill Examples: User level skills in use of CDC ThreatConnect Sixgill IntSights VT Premium. Excellent logical problem-solving ability and analytical skills for intelligence processing and analysis Great oral and written communication skills. Ability to conduct presentation of finished intelligence to team members management clients. Ability to create innovative research reports (global trends cross clients collaboration with other teams in the company). Proficiency in data analytics tools - SQL BI reports. Proficiency in Python. Knowledge Examples: Knowledge Examples Understanding of cybersecurity threat landscape. Understanding of enterprise IT Infrastructure including Networks OS Databases Web Applications etc. Experience conducting research in the areas of WEBINT OSINT social media platforms and virtual HUMINT. Experience in gathering dark web intelligence. Training / Certification in Ethical Hacking etc. Additional Comments: Job Description - Threat Intelligence Analyst II - Cyber Security Experience- 12+ years Responsibilities: Focus on automation of threat hunting exercises, designated threat hunting projects, customer onboarding, build customer relation. Perform threat hunting on various enterprise assets by exploring and correlating large data sets resulting in timely notifications for customers. Enable and improve inhouse automation threat hunting projects that use Jupyter notebook, mysticpy etc Uncover novel attack techniques, monitor and catalogue changes in activity group tradecraft. Acquire new and leverage existing knowledge of attacker tools, tactics and procedures to improve the security posture of customers. Effectively engage and collaborate with partners in data science, and threat research to develop and maintain high-fidelity detection rules. Build or identify hunting tools and automation for use in the discovery of human adversaries You would be expected to support a 24/7 operation model that sometimes involves working in night shifts. Deep knowledge of the attacker landscape and rich telemetry from our sensors to perform root- cause analysis and generate custom s, ensuring that customers are well equipped to quickly respond to human adversaries identified in their unique environments. Skilled hunters harness the power of available telemtry / signals to quickly identify and report the latest human adversary behaviours, drive critical context-rich s, build new tools and automation in support of hunting objectives, and drive innovations for detecting advanced attacker tradecraft. Build strong cross team relationship with CTI, Detection engineering/UCM, automation, R&D and sales. Skilled working with extremely large data sets, using tools and scripting languages such as: Excel, SQL, Python, Splunk, and PowerBI. Preferred Qualifications: Bachelor degree preferred in Computer Science, Computer Engineering, Information Security. Knowledge ofoperating system internals, OS security mitigations & understanding of Security challenges in Windows, Linux, Mac, Android & iOSplatforms. Knowledge of kill-chain model, ATT&CK framework, and modern penetration testing techniques. Experience with reverse engineering, digital forensics (DFIR) or incident response, or machine learning models. Experience with system administration in a large enterprise environment including Windows and Linux servers and workstations, network administration. Experience with offensive security including tools such as Metasploit, exploit development, Open Source Intelligence Gathering (OSINT), and designing ways to breach enterprise networks. Additional advanced technical degrees or cyber security certifications such as CISSP, OSCP, CEH, or GIAC certifications. Required Skills Soc,Network Security,Cyber Security

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3.0 - 7.0 years

0 Lacs

karnataka

On-site

As part of Alethea Communications, you will have the opportunity to work in a dynamic and exciting environment within the wireless industry. Our focus lies in the development of cutting-edge solutions that test and validate wireless products and networks, with an emphasis on innovation and user-friendliness. Within our unified team, you will be encouraged to inquire, experiment, and continuously learn. Collaborate with leaders and other team members to leverage your expertise and engage in insightful discussions. Creative thinking is highly valued at Alethea - challenge yourself to solve complex networking puzzles and contribute to brainstorming sessions for innovative solutions. Working with an international clientele, you will have the chance to interact with global customers, developing cross-cultural skills and problem-solving abilities. Celebrate achievements, birthdays, and festivals with your colleagues, fostering an inclusive and vibrant team-building environment. At Alethea, you will be at the forefront of cutting-edge technologies that shape the future and enhance user experiences. Dive into pioneering technologies that improve connectivity and interactions with technology. Currently, we are seeking technically capable and enthusiastic individuals to join our Wi-Fi driver/firmware development team. The ideal candidate will have hands-on experience in Wi-Fi driver/firmware development on AP and Client platforms, proficient coding skills in C, and experience working in both user and kernel space coding. A good understanding of 802.11 specifications is essential, along with experience in Linux for large embedded systems. Candidates with experience in Open WRT will be preferred. Additionally, experience in integrating MAC with PHY & Application will be considered an advantage. If you do not find a role that aligns with your ambitions in the current job listing, feel free to send your resume to careers@aletheatech.com. We will review your application and get back to you promptly.,

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0.0 - 3.0 years

0 - 0 Lacs

kolkata, west bengal

On-site

Job Description: You will be responsible for taking inbound calls from customers facing issues with printers, routers, and antivirus software. Your role will involve diagnosing the problems effectively and providing the customers with the best technical support plan suited to their needs. Additionally, you will be tasked with recommending relevant software solutions and selling technical support plans to customers. To excel in this role, you must possess prior experience in outbound tech support spanning over 6 months to 1 year. It is essential to have the ability to independently close calls and demonstrate strong convincing and sales skills. Proficiency in handling blue screen errors, pop-up calls, and troubleshooting technical issues related to computers, printers, broadband, routers, emails, Mac, iPhone, and iPad is required. The position offers a competitive salary ranging from Rs.15,000 to Rs.22,000 per month along with lucrative incentives. The work schedule will be in the US shift, providing you with fixed monthly salary deposits, ample leaves, including comp offs and birthday leaves, daily and monthly incentives, spot incentives, and medical benefits. There will be no extension of shift timings, ensuring a healthy work-life balance. If you believe you are the right candidate for this role, salary is not a bar, and you can expect a rewarding career with Adeeba e-Services. You will be working 6 days a week under the guidance of Rima (HR). For further details or to apply, kindly contact Rima at 7686839463. All information shared will be treated with the utmost confidentiality in accordance with EEO guidelines.,

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4.0 - 7.0 years

3 - 7 Lacs

Bengaluru

Work from Office

Relevant Experience: 1+ year Key Responsibilities Provide Level 1 (L1) IT support for hardware, software, and network issues, Windows 10,11 OS Installations, Drivers installations, Software Installations, network Connectivity, Learn and work with MAC OS, troubleshooting, Understand Permissions, reading Process documents, Policy documents of IT and ISMS Teams, Assist in troubleshooting and resolving basic technical issues for internal teams, understand the process, policies, and escalate unresolved problems to higher support tiers, Perform routine system checks and updates under guidance, Assist in setting up and configuring workstations, devices, and software, Monitor and respond to IT support tickets in a timely manner, Maintain accurate logs of all support requests and resolutions, Collaborate with team members to ensure smooth IT operations, Required Qualifications Diploma in Computer Science, or BCA with Information Technology, or a related field, Strong understanding of basic IT concepts such as hardware, software, and basic networking, Proficiency in using Windows, Linux, or Mac operating systems, Basic knowledge of troubleshooting IT issues at L1 levels, Desired Skills Communication Skills: Good verbal and written communication in English Ability to understand technical issues with clear, strong Computer science basics and learning from different internet sources are very important, Team Player: Strong collaboration skills and willingness to learn in a team environment, Problem-Solving: Analytical mindset with the ability to troubleshoot effectively, Time Management: understand the importance of Time Management able to think about end-user commitments, Apply Name Email Address Phone Number Upload Resume Drag & Drop Files Here or Browse Files 0 of 1 File name should contain "A-B a-b 0-9 () -" File type: PDF, Maximum file size: 2MB, If you encounter any difficulties with uploading your resume, please feel free to email it to us at jobs@42gears , I hereby acknowledge that I have read and understood the 42Gears Applicant Privacy Policy, and agree to 42Gears' use of my personal data in accordance with the Applicant Privacy Notice, ? Show

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2.0 - 5.0 years

7 - 11 Lacs

Bengaluru

Work from Office

Kaseyais the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI Kaseyas best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners insightpartners ), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve, Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide To learn more about our company and our award-winning solutions, go to Kaseya and for more information on Kaseyas culture, Kaseya is not your typical company We are not afraid to tell you exactly who we are and our expectations The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, Kaseya is a global leader in IT and security management solutions for Managed Service Providers (MSPs) and internal IT teams With over 15 million endpoints under management, we empower IT professionals to manage, secure, and automate their environments with confidence, We are looking for a bright and motivated Help Desk Engineer to deliver enterprise-level technical support to our internal customers Youll be the first point of contact for troubleshooting and resolving IT issues via phone, email, chat, and ticketing systems, This is a high-impact role where your technical expertise and customer-first mindset will directly contribute to the productivity of our global teams, Responsibilities Provide Tier 1 support for desktops, laptops, mobile devices, printers, and peripherals, Troubleshoot issues related to Microsoft 365, Windows OS, Exchange Admin, Google Workspace, and VPN/Wi-Fi connectivity, Resolve incidents and service requests using ITSM tools and follow ITIL best practices, Maintain accurate documentation of issues and resolutions in the help desk system, Escalate complex issues to appropriate teams while ensuring timely follow-up, Collaborate with global IT teams to support onboarding/offboarding and hardware provisioning, Requirements: 13 years of experience in a Help Desk or IT Support role, Strong knowledge of Microsoft domain environments, Active Directory, Windows and Mac OS, Familiarity with ITSM tools and ticketing systems, Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN), Excellent communication and interpersonal skills, Ability to work independently and manage multiple priorities in a fast-paced environment, Certifications like CompTIA A+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator Associate, Experience supporting global teams across multiple time zones, Join the Kaseya growth rocket ship and see how we are #ChangingLives ! Additional Information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law, Show

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4.0 - 6.0 years

5 - 9 Lacs

Bengaluru

Work from Office

Job Title: Senior Software Development Engineer Role Overview: Trellix is looking for SDE who is self-driven and passionate to work on Endpoint Detection and Response (EDR) line of products. As a Software Development Engineer, you will be an integral part of the Trellix EDR team in India(Bangalore), responsible for developing and maintaining the product with highest quality. You will be expected to work with cross functional teams in every stage of the software development lifecycle . To be successful in this role you should have exceptional technical skills, communication along with ability to work in a team towards achieving organizational goals. About the Role: Involved in the design, implementation, release and documentation of the Trellix build service. Work closely and integrate with fellow developers to determine software build and integration needs. Advise and support Trellix product engineering developers on solving build system and workflow issues. Participate in identifying and evaluating tools and solutions (internal and third party) needed to address areas for improvement in the software development lifecycle. Build new features and functionality for the build system at the request of key internal stakeholders Collaborate with internal engineering stakeholders to identify constraints and solve defects rigorously. Collaborate with internal build QA teams to ensure a high quality of released software. Collaborate in devising best in class supply chain management in order to protect Trellix security posture About You: Have 4-6 years of experience with a BS/BE in Computer Science, Computer Engineering or related field. Have a good understanding of object orientated programming and experience with at least one language such as C++,C, Python scripts knowledge Should have strong debugging experience, and excellent problem solving skills. Proven knowledge of debugging using tools like WinDbg. Have a good working knowledge of development tools such as JIRA and Git. Practical hands on OS experience with Windows, Linux and OSX. Passion to work with demanding customers.

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6.0 - 10.0 years

8 - 12 Lacs

Bengaluru

Work from Office

Role Overview: Trellix is looking for a highly skilled and motivated Software Development Engineer in Test (SDET) to join our XDR engineering team. As an SDET, you will play a crucial role in ensuring the quality and reliability of our software products. Your primary responsibility will be to improve software quality by identifying, facilitating, and addressing issues early in the development lifecycle. About Role: Work closely with software developers, product managers, and team to understand new product requirements, development stories and define test strategies. Participate in the development of test plans and strategies, identifying key areas for automation and ensuring adequate test coverage across various components of the software system. Design and implement white box scenarios to validate code strength, error handling, forced failures etc. Develop test tools to replicate customer scenarios and integrate into feature and regression testing Develop, and maintain robust automated test frameworks and test suites while continuously enhancing existing frameworks to improve test efficiency, reliability, and maintainability. Design and develop Non-functional test suites to deliver a performant and scalable software system. Develop the test environment for test suite execution. Continuous and deep analysis of test results and data to identify problem and its cause. Execute test cases, analyze test results, and report defects in a timely manner. Integrate automated tests into the continuous integration and delivery pipelines, as an essential and efficient part of the software development process Participate in code reviews to ensure code quality & best practices. Remain up to date with the latest industry trends, tools, and techniques related to software testing and quality assurance. Mentor junior SDETs & QA team members to enhance their technical skills & knowledge. About You: Candidate should have 6 - 10 years working experience as a Software QA Engineer or Software Development Engineer in Test (SDET) Should have a proven track record of shipping high quality and scalable software. Demonstrable experience in writing clean code quickly, preferably using Python. Should be having working experience on Windows, Mac & Linux platforms. Hands-on current experience authoring, building, and adopting large-scale, automation frameworks with well-balanced coverage across UI, functional, API and back-end cloud integration (including end-to-end automation) Integrate test automation into CI/CD process and instrumenting full SDLC automation with Jenkins or Team City Experienced in Agile or Scrum software development methodologies. Demonstrate ability to work effectively both within a team and cross-group to drive identification and resolution of issues to ship under tight deadlines along with being able to drive features. Have Strong Knowledge of QA methodology and tools (TeamCity/Jenkins, Jira, github etc.) Understanding or Reviewing C++ or Java product code would be of benefit. Understanding of Cloud Computing, Virtualization is preferable. Strong in communication, self-driven attitude to be successful to work remotely.

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1.0 - 3.0 years

2 - 3 Lacs

Surat

Work from Office

API integration App Store & Play Store deployment Git, Redux/Context API, Firebase (bonus!)

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2.0 - 5.0 years

15 - 20 Lacs

Pune

Work from Office

Responsibilities center around supporting our Windows 11 devices via the Service Now ticketing platform You will be responsible for supporting your primary facility but expected to provide desktop support for any regional facility remotely as well We have teams embedded in 11 facilities globally that support 30+ sites in total, Your Key Responsibilities The role would also be responsible for installing/maintaining office (O365) technologies for our end users, this includes supporting Outlook, Teams, the office suite, remote connectivity, VPN, building laptops/desktops, setting up end user equipment, A/V conference setups, and any other support requirements You will be required to work with users when on site, and to also support them remotely when they are working from home This role will also be expected to take part in any number of projects they are called upon This position reports directly into the India Operational Engineering lead This is flex position where you will both from the office and home This role would be responsible for the timely and effective management and prioritization of tickets assigned to them The ideal candidate would be dynamic, motivated and able to perform independently as well as work in partnership with other teams Required Your skills and experience that will help you excel A degree relevant to the position itself, ideally: Computer Science, a related technical field, or equivalent practical experience, 2+ years supporting a global Windows desktop environment, advanced troubleshooting and problem-solving skills Demonstrated knowledge and ability in all aspects of a Windows workstation environment (Windows 11, O365, Azure Active Directory, Teams/Zoom, Intune and modern desktop management, Autopilot, mobile management, Device as a Service, WiFi, VPN, collaboration and conferencing solutions, Virtual Desktop Infrastructure (VDI), user persona or profiles, asset management via CMDB/AD) Nice To Have macOS, Conditional Access Policies, networking services, PowerShell scripting, Digital Experience Monitoring, Windows Virtual Desktop Microsoft or Industry certification and financial industry experience a plus How Well Support You Coaching, support and encouragement from experts in your team Access to a wide range of learning opportunities to support your growth and development Customizable learning journeys to help you navigate your professional development Transparent performance-based compensation schemes Employee Resource Groups: MSCI Pride, Black Leadership Network, Womens Leadership Forum, Women in Tech, Asian Support Network, All Abilities, Hola! MSCI and Climate Action Group, What we offer you Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing, Flexible working arrangements, advanced technology, and collaborative workspaces, A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results,

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1.0 - 4.0 years

4 - 8 Lacs

Bengaluru

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Project Role : Engineering Services Practitioner Project Role Description : Assist with end-to-end engineering services to develop technical engineering solutions to solve problems and achieve business objectives. Solve engineering problems and achieve business objectives using scientific, socio-economic, technical knowledge and practical experience. Work across structural and stress design, qualification, configuration and technical management. Must have skills : 5G Wireless Networks & Technologies Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationJob Title:5G Core Network Ops Senior Engineer Summary :We are seeking a skilled 5G Core Senior Network Engineer to join our team. The ideal candidate will have extensive experience with Nokia 5G Core platforms and will be responsible for fault handling, troubleshooting, session and service investigation, configuration review, performance monitoring, security support, change management, and escalation coordination.Roles and Responsibilities:1.Fault Handling & Troubleshooting:Provide Level 1 (T1) support for 5G Core SA network functions in production environment.Analyze alarms from NetAct/Mantaray, or external monitoring tools.Correlate events using Netscout, Mantaray, and PM/CM data.Troubleshoot and resolve complex issues related to registration, session management, mobility, policy, charging, DNS, IPSec and Handover issues.Handle node-level failures (AMF/SMF/UPF/NRF/UDM/UDR/SDL/PCF/CHF/Flowone, Nokia EDR restarts, crashes, overload).Handle troubleshooting on 5G Core Database, UDM, UDR, SDL, Provisioning, Flowone, CHF(Charging), PCF(Policy).Perform packet tracing (Wireshark) or core trace (PCAP, logs) and Nokia PCMD trace capturing and analysis.Perform root cause analysis (RCA) and implement corrective actions.Handle escalations and provide timely resolution.2.Session & Service Investigation:Trace subscriber issues (5G attach, PDU session, QoS).Use tools like EDR, Flow Tracer, Nokia Cloud Operations Manager (COM).Correlate user-plane drops, abnormal release, bearer QoS mismatch.Work on Preventive measures with L1 team for health check & backup. 3.Configuration and Change Management:Create a MOP for required changes, validate MOP with Ops teams, stakeholders before rollout/implementation.Maintain detailed documentation of network configurations, incident reports, and operational procedures.Support software upgrades, patch management, and configuration changes.Maintain documentation for known issues, troubleshooting guides, and standard operating procedures (SOPs).Audit NRF/PCF/UDM etc configuration & Database.Validate policy rules, slicing parameters, and DNN/APN settings.Support integration of new 5G Core nodes and features into the live network.4.Performance Monitoring:Use KPI dashboards (NetAct/NetScout) to monitor 5G Core KPIs e.g registration success rate, PDU session setup success, latency, throughput, user-plane utilization.Proactively detect degrading KPIs trends.5.Security & Access Support:Application support for Nokia EDR and CrowdStrike.Assist with certificate renewal, firewall/NAT issues, and access failures.6.Escalation & Coordination:Escalate unresolved issues to L3 teams, TAC, OSS/Core engineering.Work with L3 and care team for issue resolution.Ensure compliance with SLAs and contribute to continuous service improvement.7.ReportingGenerate daily/weekly/monthly reports on network performance, incident trends, and SLA compliance. Technical Experience and Professional Attributes:59 years of experience in Telecom industry with hands on experience in 5G Core.Mandatory experience with Nokia 5G Core-SA platform.Solid understanding for 5G Core Packet Core Network Protocol such as N1, N2, N3, N6, N7, N8, 5G Core interfaces, GTP-C/U, HTTPS and including ability to trace, debug the issues.Hands-on experience with 5GC components:AMF, SMF, UPF, NRF, AUSF, NSSF, UDM, PCF, CHF, UDR, SDL, Nokia EDR, Provisioning and Flowone.Troubleshooting and configuration hands on experience on 5G Core Database, UDM, UDR, SDL, Provisioning, Flowone, CHF(Charging), PCF(Policy).In-depth understanding of 3GPP call flows for 5G-SA, 5G NSA, Call routing, number analysis, system configuration, call flow, Data roaming, configuration and knowledge of Telecom standards e.g. 3GPP, ITU-T and ANSI.Familiarity with policy control mechanisms, QoS enforcement, and charging models (event-based, session-based).Hands-on experience with Diameter, HTTP/2, REST APIs, and SBI interfaces.Strong analytical and troubleshooting skills.Proficiency in monitoring and tracing tools (NetAct, NetScout, PCMD tracing). And log management systems (e.g., Prometheus, Grafana).Knowledge of network protocols and security (TLS, IPsec).Excellent communication and documentation skills. Educational Qualification:BE / BTech15 Years Full Time Education Additional Information:Nokia certifications (e.g., NCOM, NCS, NSP, Kubernetes).Experience in Nokia Platform 5G Core, NCOM, NCS, Nokia Private cloud and Public Cloud (AWS preferred), cloud-native environments (Kubernetes, Docker, CI/CD pipelines).Cloud Certifications (AWS)/ Experience on AWS Cloud Qualification 15 years full time education

Posted 4 days ago

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0.0 - 3.0 years

0 - 0 Lacs

kolkata, west bengal

On-site

Job Profile: As a member of our team at Adeeba e-Services, you will be responsible for handling inbound calls from customers facing issues with printers, routers, and antivirus software. Your primary tasks will include diagnosing the problem accurately and providing the most suitable technical support plan to the customer. In addition, you will also be expected to effectively sell technical support plans and relevant software to enhance customer experience. Candidate Profile: The ideal candidate for this position should have a minimum of 6 months to 1 year of experience in outbound tech support. You must possess the ability to independently close your own calls and have strong convincing and sales skills. Proficiency in handling blue screen errors and pop-up calls is essential. Furthermore, experience in troubleshooting technical issues related to computers, printers, broadband, routers, emails, Mac, iPhone, and iPad is preferred. Salary and Shift: The salary for this position ranges from Rs. 15,000 to Rs. 22,000 per month (fixed), with additional lucrative incentives. The working shift is aligned with the US time zone. Benefits and Facilities: Employees can expect a fixed salary credited on the 1st of every month, along with generous incentives. Other benefits include 24 leaves per year, compensatory offs, birthday leaves, daily and monthly incentives, spot incentives, no extensions in shift timings, and medical benefits. The organization prioritizes maintaining a healthy work-life balance and ensures that employee information is handled confidentially in accordance with EEO guidelines. If you believe you possess the required skills and experience for this role, we encourage you to apply. For further details and inquiries, please contact Rima (HR) at 7686839463.,

Posted 5 days ago

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0.0 - 3.0 years

0 - 0 Lacs

kolkata, west bengal

On-site

You are invited to join Adeeba E-Services Pvt. Ltd., an International Contact center operating from India and the US. Since 2014, we have been providing top-notch Telemarketing services to offshore consumers and business entities, focusing on ensuring high customer satisfaction and unparalleled support functions. Our commitment to trust, accountability, and reliability has significantly boosted the performance of our talented team and increased the productivity of our company and its products through continuous research and development efforts. We are currently seeking individuals to join our team for the role of Inbound Technical Support Process for US Shift. As a Tech Support Associate, you will be responsible for handling inbound calls related to printer, router, and antivirus issues from customers. Your tasks will include diagnosing the problems, recommending suitable solutions, and offering technical support plans and relevant software to customers. To excel in this role, you must have a minimum of 6 months to 1 year of experience in Outbound Tech Support. You should possess the ability to independently close calls, along with strong convincing and sales skills. Knowledge of BLUE SCREEN ERRORS and POP UP CALLS is essential, as well as experience in troubleshooting technical issues related to computers, printers, broadband, routers, emails, Mac, iPhone, and iPad. This position offers a competitive salary ranging from Rs. 15,000 to Rs. 22,000 per month (fixed) with lucrative incentives. The shift timings are aligned with US timings, providing you with ample growth opportunities within the organization. In addition to the attractive compensation package, we offer various benefits and facilities to our employees, including fixed monthly salary deposits, incentives, leave entitlements, birthday leaves, medical benefits, and more. We prioritize a healthy work-life balance and ensure that there are no extensions of shift timings. If you are a motivated individual with a passion for technical support and sales, we encourage you to apply for this position. Your hard work and dedication will be duly recognized and rewarded at Adeeba E-Services Pvt. Ltd. For further details and to apply for this exciting opportunity, please contact Priyanka (HR) at 9804149788. Be assured that all your information will be treated confidentially in accordance with EEO guidelines. Join us today and be a part of our dynamic team dedicated to providing exceptional customer support and technical solutions.,

Posted 6 days ago

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1.0 - 5.0 years

0 Lacs

punjab

On-site

You will be responsible for IT administration and DevOps tasks with 1 to 3 years of experience. Your skills should include a deep understanding of Windows, Mac, Linux, and Ubuntu operating systems, as well as knowledge of web and mobile app technologies along with software installation processes. Your expertise should cover LAN and WAN networking, routing, cabling, punching, firewall management, DHCP, IP configurations, etc. Experience in deploying projects on Windows and Mac servers, as well as managing local servers, will be required. Additionally, you should have experience in CCTV software, attendance software, desktop support, PC upgrades, and assembling. Tasks will also involve inventory management, passwords, and profile administration. This position is based in Mohali, Punjab. Experience in telecom or networking companies is not necessary. We are looking for candidates with relevant IT experience, particularly from companies involved in web and mobile development, digital marketing, etc. This is a full-time position that requires in-person work.,

Posted 6 days ago

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0.0 - 3.0 years

0 - 0 Lacs

kolkata, west bengal

On-site

Job Description: Adeeba E-Services Pvt. Ltd. is an international contact center operating from India and the US. Since 2014, the company has been providing telemarketing services to offshore consumers and businesses. With a strong focus on customer satisfaction and support functions, Adeeba E-Services has established a reputation for trust, accountability, and reliability in its products and technical services. Through continuous research and development, the company has not only enhanced the performance of its in-house talents but also increased the productivity of its products. Adeeba E-Services aims to be a one-stop platform for all customer solutions, delivering IT-enabled support systems consistently. We are currently hiring for the position of Inbound Technical Support Process for the US Shift. As a Tech Support Associate, you will be responsible for handling inbound calls related to printer, router, and antivirus issues from customers. Your role will involve diagnosing the problems, recommending suitable solutions, and offering technical support plans and relevant software to customers. Candidate Profile: - Minimum 6 months to 1 year of experience in outbound tech support - Ability to independently close calls - Strong convincing and sales skills - Knowledge of blue screen errors and pop-up calls - Experience in troubleshooting technical issues related to computers, printers, broadband, routers, emails, Mac, iPhone, and iPad Salary: Rs. 15,000-22,000/month (fixed) + lucrative incentives Shift: US Shift Benefits and Facilities: - Fixed salary credited on the 1st of every month - Generous incentives on a daily/monthly basis - Spot incentives - 24 leaves in a year + comp offs + birthday leaves - No extension of shift timings - Medical benefits - Salary is negotiable for the right candidate - 6 working days in a week Contact Person: Priyanka (HR) @ 9804149788 Additional Information: All information provided will be kept confidential in accordance with EEO guidelines.,

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3.0 - 7.0 years

0 Lacs

madurai, tamil nadu

On-site

ICM Recording Studios is a fast-growing company dedicated to providing world-class service within the recording industry, with a strong emphasis on delivering an exceptional client experience. We are currently seeking a highly motivated, skilled, and passionate sound engineer to become a valuable member of our team. As a sound engineer at ICM Recording Studios, your responsibilities will include voice recording, dubbing onto digital audio workstations, anticipating and resolving any technical issues, and final mixing. It is essential to have a good sense of music, be a confident user of Pro Tools and Logic X (all candidates will undergo a proficiency test during the interview process), and possess knowledge of mastering techniques. Availability for night sessions and weekends is a requirement, along with being reliable, demonstrating good time management skills, working well in a team environment, understanding signal flow, and thriving in a fast-paced setting. Proficiency in using MAC systems and a genuine passion for audio and music are also key attributes for this role. Additionally, the successful candidate will be responsible for checking audio-based script content, adhering to client requirements, maintaining high audio quality standards, and creating scripts for programs while recording in the studio. ICM Recording Studios is known for its culture that values attention to detail, innovation, outcome-oriented approaches, people-centric values, and a strong team spirit that fosters cooperation and collaboration. Location: ICM Recording Studios Grand Saravanas Homes Kalvi Nagar Nagamalai Pudukottai, Madurai, Tamil Nadu 625021, India Job Types: Full-time, Part-time Expected hours: 30-40 per week Schedule: - Evening shift - Morning shift - Night shift - US shift - Weekend availability Performance bonus is provided to eligible employees. Work Location: In person Expected Start Date: 01/08/2025,

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5.0 - 10.0 years

20 - 35 Lacs

Hyderabad

Work from Office

5G LAYER-2 MAC-RLC , gNodeB development, MAC scheduling, multithreading, Ran, DU, BBU, baseband unit development PHY - mac - rlc interface HARQ 3GPP LTE MAC c, c++

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2.0 - 7.0 years

4 - 8 Lacs

Noida

Work from Office

Binarama Solutions is looking for iOS Developer to join our dynamic team and embark on a rewarding career journey Designing and building mobile applications for Apples iOS platform Collaborating with the design team to define app features Ensuring quality and performance of the application to specifications Identifying potential problems and resolving application bottlenecks Fixing application bugs before the final release Publishing application on App Store Maintaining the code and atomization of the application Designing and implementing application updates

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7.0 - 10.0 years

20 - 25 Lacs

Mumbai

Work from Office

We are seeking an experienced and proactive IT Manager withstrong expertise in network administration , infrastructure projectmanagement , and IT procurement . The ideal candidate should bewell-versed in managing Windows, macOS, and Linux environments , andcapable of leading end-to-end IT infrastructure initiatives aligned withbusiness goals. Here's what you will get to explore: Infrastructure Network Management Oversee the design,implementation, and maintenance of secure and scalable LAN/WAN, VPN, wireless,and cloud-connected environments. Administer and troubleshootmulti-platform systems including Windows Server, macOS, and Linux (Ubuntu,CentOS, RHEL). Manage firewalls, switches,routers, and IP addressing schemes. Ensure system availability,reliability, and performance through proactive monitoring and optimization. IT Administration Develop and enforce ITpolicies, procedures, and documentation standards. Manage Active Directory,DNS/DHCP, group policies, patch management, and endpoint protection tools. Oversee data backup,disaster recovery planning, and BCP drills. Project Vendor Management Lead IT infrastructureupgrade projects (e.g., office expansion, data center migration, hybrid cloud). Coordinate with internalteams and external vendors for the procurement of hardware, software, licenses,and IT services. Manage vendor SLAs andmaintain procurement records and AMCs. Purchase Budgeting Plan, forecast, and track ITbudgets, license renewals, and contract negotiations. Prepare RFQs/RFPs andevaluate quotations for IT products and services. TeamManagement Support Lead a small team of ITsupport engineers. Ensure timely resolution oftechnical issues and user requests. Implement ITIL practices forincident, problem, and change management. We can see the next Entrepreneur At Seclore if youhave: Bachelors degree in ComputerScience / IT / Engineering or equivalent. 7 to 10 years of hands-onexperience in IT infrastructure and operations. Strong knowledge of networkingconcepts, firewalls, and routing/switching (Cisco, Palo Alto, Sophos, orequivalent). Proven expertise in WindowsServer, macOS, and Linux administration. Experience with procurementcycles, asset management, and vendor coordination.

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2.0 - 4.0 years

10 - 14 Lacs

Mumbai

Work from Office

If you are a risk-taker, innovator, and fearless problem solver who loves solving challenges of data security, then this is the place for you! Here's what you will get to explore: Technical Support and Customer Interaction: Provide real-time support via voice calls, chats, and emails to Seclore enterprise customers and partners, adhering to SLAs and resolving issues, often on the first interaction. Handle multiple cases with varying severity and escalate when necessary. Product Expertise and Continuous Learning: Gain in-depth knowledge of Seclore products, research relevant topics, and stay updated through training to support new product releases, troubleshooting, and developing documentation. Issue Diagnosis and Resolution: Use analytical skills and experience to diagnose and resolve complex issues in diverse customer environments, applying technical expertise to deliver effective solutions. Collaboration and Communication: Work closely with internal teams to prioritize customer requests, communicate technical issues clearly to stakeholders, and mentor peers to improve skills and efficiency. Multitasking and Shift Adaptability: Manage multiple cases efficiently in a fast-paced environment, and remain adaptable while working in shifts to meet team and customer needs. Areas of Work: Support: Assisting users with Seclore products by providing answers to questions and offering guidance to ensure proper operation via phone, chat, or email. Troubleshooting: Identifying and diagnosing issues with software functionality. Repair: Resolving and fixing application software malfunctions. Qualifications: Languages: Proficient in English. Core Technologies: Expertise in Windows Server/Client, Linux, troubleshooting OS and application issues, and infrastructure technologies (AD, DNS, DHCP). Networking Tools: Strong foundation in networking principles and working knowledge of MS Office, Process Monitor, Wireshark, and antivirus software. Additional Skills: Familiar with MAC OS, VMware/Hyper-V, Apache Tomcat/Web Server, remote deployment tools (LANDesk, SCCM), and relational DB principles (MS-SQL, Oracle). Security: Understanding of computer security procedures and protocols. Experience : 25 years in technical support, preferably application support, with exposure to shift work and handling customer calls. Familiar with CRM tools and severity-based models, with experience supporting enterprise customers. Education: Bachelors/Diploma in Computer Science. Certifications (Preferred): MCSE, MCP, RHEL, CCNA. Abilities : Strong customer-focus, problem-solving skills, and ability to communicate technical issues to non-technical users. Ownership of technical issues, with a willingness to work in a 24/7 support center and adapt to high-pressure environments. Team player with flexibility to stretch work hours when needed. Why do we call Seclorites Entrepreneurs, not Employees We value and support those who take the initiative and calculate risks. We have an attitude of a problem solver and an aptitude that is tech agnostic. You get to work with the smartest minds in the business. We are thriving not living. At Seclore, it is not just about work but about creating outstanding employee experiences. Our supportive and open culture enables our team to thrive

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