1294 Mac Jobs - Page 2

Responsibilities Provide phone and email technical support for end-users to resolve any hardware or software issues Technicians will be in a phone queue answering calls from clients during peak hours Support and troubleshoot workstations, servers and network related issues Perform systems administration for Office 365, Windows Servers, and workstations across multiple clients Monitor and troubleshoot client backups Escalate client issues through the proper channels Manage cases according to defined case impact and priority Maintain client security standards and confidentiality of information Clearly document support issues and all resolution steps in RSMs ticketing system Monitor trends from...

Job Summary Person at this position takes ownership of a module and associated quality and delivery. Person at this position provides instructions, guidance and advice to team members to ensure quality and on time delivery. Person at this position is expected to be able to instruct and review the quality of work done by technical staff. Person at this position should be able to identify key issues and challenges by themselves, prioritize the tasks and deliver results with minimal direction and supervision. Person at this position has the ability to investigate the root cause of the problem and come up alternatives/ solutions based on sound technical foundation gained through in-depth knowled...

Service Desk Voice based technical support experience in a global environment Basic technical knowledge of Desktop/Laptop and Mac Basic Knowledge on Citrix, AD, Group Policy, VM, DNS, DHCP, SCCM, WDS, Bitlocker. Knowledge of Exchange/ O365, Lync troubleshooting, Internet and Networking, Abilities to perform software installations and troubleshooting. Able to work under pressure to resolve issues affecting production services coordinating multiple teams. Excellent analytical, problem-solving and multi-tasking skills. Technical knowledge of different client operating systems. Should have worked on any ticketing tool and should be able to work within SLA's Good verbal and written communication ...

Description: Must Haves- -Minimum 2-7 years of experience in IT/Customer voice support role. -Working experience with at least one ITSM Tool -Office 365 -Working knowledge of Store technology and equipment (Point of Sale, Store Network, Store Telecom) -Active Directory and Remote support tools -Excellent Communication and articulation skill. -Demonstrable experience of Microsoft Windows and MAC client operating systems as well as various software packages including Microsoft Office. -Ability to demonstrate practical troubleshooting and problem analysis techniques. -Good attention to detail and ability to show initiative. -Ability to prioritize, manage and perform under pressure to meet SLAs....

Windows 11 install, configure, and troubleshoot operating system issues by analyzing System Event logs/ system behavior and/or performing various updates instead of just formatting the machine. Access Registry and various common Registry settings. . Required Candidate profile 2-5Yrs Exp, Skilled enough to diagnose the hardware issues specific to Desktop, Laptop, Printers, and Scanners.SLA/ Ticket monitoring, MS Outlook 2016, System Event logs, system behavior, Upgrades

Knowledge on IMAP, POP3 account - Email Configuration, Thunderbird, Outlook Mailing Client Configuration Knowledge. OS Installation Knowledge - Windows 7/8/10. Active Directory, DNS, DHCP, group policy, server, O365, Vendor Coordination,Wi-Fi, . Required Candidate profile 2-5Yrs Exp, Basic knowledge on iPad, iPhone & MacBook, and mail configuration on them, Basic Network troubleshooting knowledge,endor Coordination for hardware failure.Good verbal Communication skills

You will be responsible for Patch Management for servers and end user devices (Windows & Mac, Laptops and Desktops). This includes reviewing all patches relevant to the IT environment, classifying how the patches should be installed as defined by IT policies, implementing documented processes for patch management, installing patches following change management processes, monitoring and reporting patch approval status, and making decisions on unpatched devices. Additionally, you will be involved in pre-testing patches, providing test and UAT user lists, synchronizing WSUS and MECM SUP, setting up ADR's, classifying types of patches, creating Software Update Groups and Deployment Packages, dis...

Role Overview: You will be joining Monotype Solutions India, a strategic center of excellence for Monotype, a company known for bringing brands to life through type and technology. As part of this fast-growing center, you will be responsible for responding and assisting in all aspects of customer needs, such as finding, purchasing, downloading, installing, and implementing products, along with order correction or modification. Key Responsibilities: - Work with corporate customers and stakeholders to establish invoice accounts, process purchase orders, and manage invoicing. - Engage in client onboarding, including SSO setup and enterprise integration. - Collaborate with engineering and IT tea...

Role Overview: As a Senior Associate Information Security Analyst at NTT DATA, you will be a developing subject matter expert responsible for designing and implementing security systems to protect the organization's computer networks from cyber-attacks. You will play a crucial role in monitoring security alerts, investigating potential threats, and implementing security controls to maintain a secure and compliant environment. Key Responsibilities: - Monitor security alerts and events, investigate potential threats, and escalate incidents as necessary. - Assist in implementing and monitoring security controls such as firewalls, intrusion detection systems, and access controls. - Perform regul...

We are looking for a skilled Senior Associate to join our team as a Big Data Engineer in the Service Delivery Center, located in Kolkata. The ideal candidate will have 4 to 8 years of experience in big data engineering and analytics. Roles and Responsibility Design and develop scalable big data architectures to support business intelligence and analytics. Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain large-scale data pipelines using various technologies such as Hadoop, Spark, and NoSQL databases. Ensure data quality and integrity by implementing robust testing and validation procedures. Provide technical guidance and mentorship ...

Provide Tier 1 & 2 desktop/laptop support (Windows/macOS). Setup and configure new employee laptops and accounts (email, apps, VPN, etc.). Troubleshoot hardware and Software issues on user devices. Maintain and manage inventory of IT assets (laptops, peripherals, licenses). Provide support for conferencing tools (Teams). Handle onboarding and offboarding IT procedures. Assist with basic networking issues (Wi-Fi, printers, DNS, etc.). Document IT support procedures and maintain a knowledge base. Manage access rights and security groups (Azure Accove Directory and M365 Admin Centre). Collaborate with development and operations teams for internal IT needs. Required Skills & Qualifications Bache...

Drive the successful execution and delivery of engineering platforms and frameworks, while continuously enhancing the organization s execution capabilities. Collaborate effectively with Development, Product Management, and other teams to facilitate planning, problem-solving, and product delivery. Participate in design, development, Agile, and peer reviews, setting an example through leadership and best practices. Demonstrate a commitment to improving code quality and building highly stable, responsive applications. Partner with QA and product teams to develop comprehensive test plans. What You Need to Be Successful 6+ years of total professional experience, including at least 3+ years of rel...

Develop high quality, innovative, flexible, and scalable technical solutions for the Gartner Digital Markets brands. Perform hands-on development and provide thoughtful code reviews and contribute architectural insights to cross-functional engineering teams. Design, develop, test and support applications and services using Go, Python, Node.js, and other languages and frameworks. Follow Agile Development methodologies. What you will need: 3+ years in enterprise software engineering. 2+ years experience developing with Go in production environments (go routines, concurrency, microservice architecture) 2+ years experience in AWS, database architecture, CI/CD pipelines, and production deployment...

Identify repetitive Tier 1 tasks (e.g., password resets, ticket routing, patch triggers) and build solutions to fully automate them. Develop and deploy Freshservice orchestrations integrated with core systems like AD, M365, and Jamf using APIs. Write and maintain robust PowerShell/Python scripts for endpoint management and service maintenance tasks. Track the success rates of deployed automations, document new workflows, and continuously optimize processes for efficiency. You Have: 3+ years of IT or DevOps experience with a strong focus on scripting and system integration. Strong grasp of ITSM processes and experience working with APIs for integration. Proven automation portfolio using tools...

Execute relocation and migration projects within CAFM/IWMS technology systems while coordinating all aspects of move management Receive and process client move requests ensuring timely response and accurate project planning Ensure all move management activities are performed consistently with documented processes and quality standards Monitor adherence to move management schedules and budgets while proactively addressing potential delays or cost overruns Maintain data accuracy within space technology systems for assigned locations including updates and validation Coordinate with multiple stakeholders including clients, vendors, and internal teams to ensure seamless move execution Provide reg...

Performs manual/automated, regression, functional, performance testing of business facing applications Handle and supervise the defects, assign, and brings up defects as vital Communicates QA metrics, test results, concerns and project status to management team and other partners in a timely manner Ensures the QA related documentation such as test plans, performance evaluation, functionality testing and required maintenance planning Drives innovation and automation of testing processes by making use of tools or scripts Works closely with development, product management, and technical support to ensure that the quality objectives of all projects are met within schedule constraints Technical R...

The Mac Endpoint Management Team is committed to delivering an enterprise class Apple macOS platform, and is responsible for all aspects of the design, configuration, and integration of macOS based devices into the firm. We are looking for a person who can contribute to many of these ongoing initiatives, and own related engineering tasks from beginning to end. The candidate will have a very strong technical foundation, a strategic mind-set, great communication skills, and the ability to collaborate well with others on a truly global team. The core responsibilities of this position include:?Engineer and sustain macOS related technologies across the firm Ensure products meet the necessary secu...

Duties: Write clear and concise game design documents. Possess knowledge about prototyping, mechanics, pacing (balancing), tuning, tutorials, level ramp, and aesthetics. Use a metrics-driven approach to game design, learning from users, and driving retention, virality, and monetization into the design of the game. Work closely with the senior designer and the rest of the team to create a fun and unique game. Create mockups of the game screen during the conceptualization phase of the game. Participate in playtesting sessions, gathering and analyzing feedback to iterate on and improve game performance, features, and mechanics. Continuously research and stay up to date with industry trends, bes...

Provide expert technical support on Optical LAN products by working closely with partners, customers, and regional teams to resolve issues quickly and efficiently. HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN Work closely with our partners and end customers by providing technical support on their Optical LAN questions and provide solutions for their product issues. Closely cooperate with the regional teams (CARE and Customer Engineering) in order to address customers issues in the most agile and efficient way. Continuously drive for product improvements, by using your in-depth technical knowledge to improve and finetune existing technical customer documentation and collaterals for our par...

About the Role: 1) As a Technical Lead, youll not just write code youll design scalable architectures, coach engineers, and lead technology-first projects. 2) You'll drive backend systems that support 100M+ DAUs, optimize APIs to sub-50ms latencies, and be a champion of engineering excellence. 3) We expect you to actively use AI tools to accelerate architecture design, code reviews, prototyping, and developer productivity. What We're Looking For: 1) 6-8 years of hands-on backend engineering experience Java, Spring Boot, AWS. 2) Proven ownership of high-scale distributed systems. Deep knowledge of microservices, messaging systems, caching, storage optimization, and cloud scalability. 3) Clear...

SUMMARY Job Title: Pre delivery Incharge Key Responsibilities: Pre - Delivery Inspection (PDI): Supervise and execute all pre-delivery inspection processes as per OEM guidelines. Ensure vehicles are defect-free and comply with safety and quality standards. Team Management: Lead and guide the PDI and detailing team. Allocate daily tasks, monitor performance, and provide training when required. Process & Quality Control: Ensure proper fitment of accessories and adherence to standard operating procedures. Maintain cleanliness, polishing, and detailing standards before delivery. Implement quality checks and reduce repeat issues. Coordination: Coordinate with sales, service, and logistics teams f...

This Position reports to: Sales Support Manager In this role, you will have the opportunity to support the assigned Sales organization (division and market) and customers during the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation. The work model for the role is: #LI- Onsite This role is contributing to the Process Automation business for Energy Industries division based in Bangalore, India. You will be mainly accountable for: Preparation of technical/commercial greenfield / brownfield soluti...

Your role and responsibilities Work alongside our multidisciplinary team of developers and designers to create the next generation of enterprise software. Support the entire application lifecycle (concept, design, develop, test, release and support) Responsible for end-to-end product development of C++ based application. It may include application development based on Microservice Architecture. As a Backend Developer, youll use your business and professional knowledge to work across cross-functional and global teams, providing technical and operational guidance, contributing and leading to initiatives with impact across the department Required education Bachelor's Degree Preferred education ...

As an R&D Engineer, you will conduct target-oriented research, directly applying your findings to enhance the specification, design, and continuous improvement of products, services, and systems. This role involves integrating, verifying, testing, and modifying software components, capitalizing on innovative solutions to meet specific requirements. Candidates should possess strong expertise in Cloud Native, Microservices, Containers, and Virtualization Technologies, including Docker, Kubernetes (K8s), Helm, Ansible, Envoy/Istio, and Consul, along with open-source integration. A deep understanding of Cloud Native design and development principles, coupled with excellent analytical and debuggi...

Work closely with internal support groups and external service providers to identify, resolve or coordinate the resolution of Laptop, software problems, and issues. Extensive experience providing helpdesk and desktop support for Apple (MAC 75%) & Windows (25%) computers in an enterprise environment (both phone & desk-side) Ability to provide timely resolution for all end-user requests and root cause analysis for issues Ability to Image / Re-image Mac & Windows 11 Operating Systems. Strong understanding of common IT infrastructure platforms, operating systems, tools, monitoring, and concepts. Strong troubleshooting skills with Windows 11, Apple OSX, and other business applications. Expert des...