System Engineer

Relevant Experience: 1+ year
Key Responsibilities Provide Level 1 (L1) IT support for hardware, software, and network issues, Windows 10,11 OS Installations, Drivers installations, Software Installations, network Connectivity, Learn and work with MAC OS, troubleshooting, Understand Permissions, reading Process documents, Policy documents of IT and ISMS Teams, Assist in troubleshooting and resolving basic technical issues for internal teams, understand the process, policies, and escalate unresolved problems to higher support tiers, Perform routine system checks and updates under guidance, Assist in setting up and configuring workstations, devices, and software, Monitor and respond to IT support tickets in a timely manner, Maintain accurate logs of all support requests and resolutions, Collaborate with team members to ensure smooth IT operations, Required Qualifications Diploma in Computer Science, or BCA with Information Technology, or a related field, Strong understanding of basic IT concepts such as hardware, software, and basic networking, Proficiency in using Windows, Linux, or Mac operating systems, Basic knowledge of troubleshooting IT issues at L1 levels, Desired Skills Communication Skills: Good verbal and written communication in English Ability to understand technical issues with clear, strong Computer science basics and learning from different internet sources are very important, Team Player: Strong collaboration skills and willingness to learn in a team environment, Problem-Solving: Analytical mindset with the ability to troubleshoot effectively, Time Management: understand the importance of Time Management able to think about end-user commitments, Apply Name Email Address Phone Number Upload Resume Drag & Drop Files Here or Browse Files 0 of 1 File name should contain "A-B a-b 0-9 () -"File type: PDF, Maximum file size: 2MB, If you encounter any difficulties with uploading your resume, please feel free to email it to us at jobs@42gears , I hereby acknowledge that I have read and understood the 42Gears Applicant Privacy Policy, and agree to 42Gears' use of my personal data in accordance with the Applicant Privacy Notice, ? Show