Company profile : Indevia Accounting Pvt Ltd, a subsidiary of Indevia Accounting Inc., is a rapidly growing accounting firm based in Andheri, Mumbai. The company is an “accounting firm of the future,” using Robotics, Analytics, and Lean Six Sigma principles to improve quality, streamline processes and increase productivity. The focus is on providing timely, accurate, and meaningful accounting to franchisees and franchisors, with a specialty in the U.S. Quick Service Restaurant (QSR) industry. The company is the preferred accounting vendor for four national QSR chains in North America and serves over 35 other brands. IAPL maintains Quality Management Systems (QMS) certified to ISO 9001, and Information Security Management Standard (ISMS) to ISO 27001. The Manager of Operations and Service Delivery is a critical member of our Team. She/he must bring a passion for transforming accounting from a craft to a replicable process like Toyota did in the automotive business. Small to medium-sized companies in the US are hungry for accounting firms that go beyond routine bookkeeping and help protect the client, make more money, and avoid common pitfalls. We have created a process that delivers high-quality accounting at an attractive price. As we continue to automate, we also have added value-added services, including dashboards, analytical tools, process improvement consulting, IT services, and more. Our ability to secure Preferred Vendor positions with QSR franchisors is a testimony to our success. We have led the industry in automation, process improvement, and innovation and plan to continue to do so. The ideal candidate is inquisitive, hands-on, passionate, and highly consultative in nature. The individual will report to the VP – HR and Operations and closely collaborate with the CEO and Senior Stakeholders to drive projects across Indevia. Scouting for Manager - Accounts Job Description - Service Delivery & Operations: Responsible for Service Delivery, driving SLA metrics and providing leadership in dealing with overall operational and client issues. Ensuring that the clients are satisfied with the performance. Responsible for Operational Excellence & Productivity improvement Initiatives & Implementations. Manage Transition of new clients, redesign processes, and identify process transformation opportunities & projects. Conduct periodic reviews with managers and drive corrective action where required in order to ensure delivery predictability. Identify opportunities for work redesign, workflow enhancement, shift utilization, Staff mix, and staff utilization in order to meet / exceed internal financial goals. Coordinate resource deployment across all processes for the engagement (Team Size, Span, Shift Utilization, Skill sets) in order to ensure budget & pricing assumptions compliance. Work Location: Mumbai (Hybrid) Team Management: Shares knowledge, mentor, and educates the organization's staff regarding the company's vision, opportunities, and challenges. Ensure company operation hurdles are resolved in a timely and cost-effective manner. Supervise staff in accordance with the operational and revenue objectives. Coordinate resource deployment across all processes for the engagement (Team Size, Span, Shift Utilization, Skill sets) in order to ensure budget & pricing assumptions compliance. Identify training needs for team members. Requirement: Master's or a bachelor's degree in commerce with 8 - 10+ years of experience or in a related field. Experience in a BPO will be an added advantage. Leader with a service mindset who takes pride in growing the people she/he leads. Deep understanding of how to use accounting to create value for the client. Passion for using the best tools available to transform accounting. (Knowledge on Microsoft Dynamics, Sage 100, Quick books - highly preferable) Entrepreneurial spirit who is excited by the prospect of rapid growth. Demonstrated ability to lead a team of professionals to higher levels of performance. Excellent interpersonal skills in dealing with peers, superiors, and staff. Excellent oral and written communication skills in English. Able to interact with US clients and prospects via phone, email, and in person. Keep up to date with industry standards and technology changes to help build robust systems and provide ideas for integration. Excellent interpersonal communication skills with a strong orientation toward customer service and the ability to communicate technical information effectively to technical and non-technical audiences. Process-driven with a strong Project Management and Product Owner Mindset Cultural fit: Of necessity, IAPL/IAI has evolved a consultative management style We understand that staff attrition has a high cost. We invest in hiring rare, responsible people and allow them a great degree of autonomy. A top-down authoritarian style will not work. Job location and compensation: Mumbai Compensation: Competitive with profit participation and bonus payouts Preferred skills and qualifications International business experience Valid US visa If this sounds like you, write to us at HRteam@indevia.com and leave your contact information. We will be delighted to offer the insights that you seek about Indevia. For additional information, please visit www.indevia.com. We are an Equal Opportunity Employer with no discrimination as to gender, religion, caste, creed, disability, or national origin. Start your journey with us.
Company profile : Indevia Accounting Pvt Ltd, a subsidiary of Indevia Accounting Inc., is a rapidly growing accounting firm based in Andheri, Mumbai. The company is an “accounting firm of the future,” using Robotics, Analytics, and Lean Six Sigma principles to improve quality, streamline processes and increase productivity. The focus is on providing timely, accurate, and meaningful accounting to franchisees and franchisors, with a specialty in the U.S. Quick Service Restaurant (QSR) industry. The company is the preferred accounting vendor for four national QSR chains in North America and serves over 35 other brands. IAPL maintains Quality Management Systems (QMS) certified to ISO 9001, and Information Security Management Standard (ISMS) to ISO 27001. This position calls for a project management-driven role that is key in transitioning and onboarding new clients using our CRM solutions. We are seeking an Individual who would leverage his/her unique expertise to influence a move away from traditional accounting service delivery towards a more modern approach and efficient working practices, thereby acting as a critical change agent.As we continue to automate, we also have added value-added services, including dashboards, analytical tools, process improvement consulting, IT services, and more. Our ability to secure Preferred Vendor positions with QSR franchisors is a testimony to our success. We have led the industry in automation, process improvement, and innovation and plan to continue to do so. The ideal candidate is inquisitive, hands-on, passionate, and highly consultative in nature. The transition manager (TM) will report to the VP – HR and Operations and closely collaborate with the CEO and Senior Stakeholders to drive projects across Indevia. The individual will lead, manage, and drive (US) Accounting client transitions into our environment. Scouting for Transition Manager Job Summary: Responsible for leading and driving new client and existing client transitions for the addition of new services (migrating, improving, and optimizing the business process into our environment) Ensuring the satisfaction of client expectations and that company processes and procedures are followed and maintained, which includes all aspects of personnel, relationships with the client, and detailed decisions to make the transition a success. Undertake the development, implementation, monitoring, and reporting of the Transition Plan to meet the strategic goals and interests of the Organization. Analyze the current transition process to identify areas for improvement. Identify opportunities for work redesign, workflow enhancement, shift utilization, Staff mix, and staff utilization in order to meet / exceed internal financial goals. Work with and support the sales team to ensure service agreements are consistent with our deliverables, educate the client on the requirements of a successful transition in due diligence discussions/meetings with clients, draft client solutions, etc. Map the work process from client to Indevia, service delivery, client communication, and delivery follow-up. Ensure complete documentation of the service process. Since we primarily serve one type of client, create a service process master document and edit for each client. Builds and maintains a departmental structure, operating standards, and practices that are responsive and adaptable to evolving business needs. Managing team functions and utilizations, viz. workforce planning, facilitating recruitment, selection, induction, performance appraisal, training, etc., in line with overall business goals. Lead the transition team in terms of delivery timelines, service quality, documentation, cost, and client (both internal and external) satisfaction. Work location : Mumbai Candidate profile: Master's or a bachelor's degree in commerce with 8 - 10+ years of experience or in a related field. Experience in a BPO will be an added advantage Preference: Demonstrated/Proven track record of managing US accounting for Quick Service Restaurant clients (QSR) Managing process improvement and transition projects to completion (and to be able to demonstrate tangible business benefits realization) - (onsite or offshore) – accounting /finance/BPO is a plus. Demonstrated success as an accounting process transition manager – experience in P2P or O2C will be a plus. Passion for using the best tools available to transform accounting (Knowledge of Microsoft Dynamics, Sage 100, Quick books, R365 - highly preferable) An entrepreneurial spirit who is excited by the prospect of rapid growth. Process-driven with a strong Project Management and Product Owner Mindset Excellent interpersonal communication skills with a strong orientation toward customer service and the ability to communicate technical information effectively to technical and non-technical audiences. If this sounds like you, write to us at HRteam@indevia.com and leave your contact information. We will be delighted to offer the insights that you seek about Indevia. For additional information, please visit www.indevia.com. We are an Equal Opportunity Employer with no discrimination as to gender, religion, caste, creed, disability, or national origin. Start your journey with us.
Welcome to Indevia, we specialize in providing high-impact accounting solutions to quick service restaurant clients, and with a team of highly qualified professionals, we ensure their success in a fast-paced, high-volume environment. We use technology, strategy, and extensive industry expertise to assist our clients improve their profitability and financial health. Are you the kind of leader who sees potential in every challenge, an opportunity in every inefficiency, and a chance to teach, mentor and inspire? Have you worked with a mid-sized firm and thrived in dynamic, ever-evolving environments? We are seeking a seasonal and enthusiastic Vice President - Operations, this position won’t just be overseeing numbers – you’ll be cultivating a high performing team, refining processes, and ensuring our clients thrive in an industry where speed and precision is everything. If you’re ready to lead with purpose, drive innovation, and transform the future of QSR financial services, let’s build something extraordinary together. This role will drive strategic initiatives, streamline processes, and enhance service delivery for QSR clients while fostering a high-performance culture within the Organization. This position will play a pivotal role in designing and implementing a sustainable organization structure for operations that supports scalable growth, operational excellence, and a robust team. Working closely with AVP, EVP and the senior leadership, this role will ensure Indevia’s long term success by developing a future-ready team/workforce and infrastructure. We have been working remotely since COVID and continue to excel in this model, with a few teams operating in traditional office setting permanently. Lead and optimize operational strategies, ensuring seamless collaboration and efficiency. You will report directly to the EVP of HR, Operations and Finance and collaborate closely with a range of teams and diverse personalities across the Organization. Scouting for: Vice President – Operations Job Requirements: Responsibilities: To collaborate closely with respective stakeholders across the organization: Operational Leadership and strategy. Develop and implement the best practices to enhance processes, system, efficiency, accuracy, and scalability of accounting services for clients (QSR & Non QSR) Monitor key performance metrics to drive continuous improvement and profitability. Strategic Growth: Collaborate with the leadership team to drive business expansion, develop new service offerings, and improve client retention. Collaborate with stakeholders: Work closely with various departments to understand the needs and develop customized solutions. Your ability to listen and understand will be key to building strong, collaborative relationships. Attract and retain Top Talent – Work with HR team on attracting strategies to bring in world-class professionals who share our vision. Client Transition and Onboarding: Oversee and streamline client transitions, ensuring seamless onboarding with Zero operational disruption. Develop structured transition plans tailored to the needs of the clients. Oversee and standardize the transition process, ensuring the onboarding within 30-60 days using a structured SOP’s, process document, automation tool/software to track the progress for both internal team and client, ensuring a clear, structured transition process. Manage Data migration, financial reporting, integration, and regulatory compliance throughout the transition and ensure smooth implementation of accounting software, automation, and deliverables. Serve as a trusted partner, proactively addressing client concerns and ensuring long term satisfaction and partnership. Process Optimization and Technology integration: Lead the adoption of cutting-edge technologies and automation tools to enhance efficiency. Ensure seamless integration of financial system to support real-time reporting and analytics. Develop and implement standard operating procedures (SOPs) for streamlined financial operations. Team Development and Management: Oversee workforce planning and resource allocation to optimize performance and client service. Review and hire the resources if required. Collaborate with the Training Manager to design and implement training programs for onboarding for new hires, refresher courses, process standardization and continuous skill development and so on. Develop succession planning frameworks for roles across Operations team in conjunction with AVP and EVP. Effectively manage team performance by setting clear goals and expectations, tracking progress, providing timely constructive feedback, and addressing performance difficulties/challenges. Error Management and CAPA control: Implement error detection frameworks and automated tracking tools to ensure real-time monitoring and resolution. Establish a corrective and preventive action (CAPA) system with RCA, structured SOP’s, and escalation protocols. Drive process automation and innovation reconciliation tools to minimize manual errors and enhance accuracy. Foster a zero-error culture through quality audits, training programs and proactive risk mitigation strategies. Client Relationship Management: Maintaining strong relationships with key clients, ensuring their unique accounting needs are met with precision and on a timely basis through regular calls, virtual meetings and onsite visits as needed. Ensure seamless communication, addressing concerns proactively and providing strategic insights. Financial Oversight for Business Outcomes: Develop, implement, maintain visibility and monitor the real-time dashboards to track key metrics, client transitions, error rates and operational efficiency and profitability in conjunction with Operations and other Support departments/team. Regulatory Compliance: Ensure all accounting Operations adhere to industry regulations, tax requirements and best financial practices. Manage other responsibilities as assigned by the Management from time to time. Qualifications and Skills: Graduate in any stream plus a diploma/degree in Accounting or Finance. MBA (Preferable) 15+ years of hands-on experience in operations management is a must including more than 10 plus years in a managerial role. Preferably in an accounting or financial services firm serving the QSR industry/clients. Deep understanding of QSR accounting principles, financial reporting, and industry specific regulations Organizational skills: You can juggle multiple projects, manage your time effectively, and stay on top of details without losing sight of the big picture. Proven record of driving process efficiencies and operational improvements is a MUST. Process-driven with a strong Project Management and Product Owner Mindset Strong process orientation and a work ethic that focuses on the thoroughness of approach, precision, and mindfulness. Experience with accounting software, automation tools, and data driven decision making. Must have a strong Technical Acumen paired with Analytical mindset and innovative thinking. Excellent interpersonal communication skills with a strong orientation toward customer service and the ability to communicate technical information effectively to technical and non-technical audiences. International business experience (handing US Accounting clients) with valid US Business visa (Preferable)
Welcome to Indevia, where we specialize in providing high-impact accounting solutions to quick service restaurant clients. With a team of highly qualified professionals, we ensure our clients" success in a fast-paced, high-volume environment. At Indevia, we leverage technology, strategy, and extensive industry expertise to assist our clients in improving their profitability and financial health. As a leader at Indevia, you will have the opportunity to cultivate a high-performing team, refine processes, and ensure our clients thrive in an industry where speed and precision are paramount. We are currently seeking a Vice President - Operations who is passionate, enthusiastic, and ready to lead with purpose, drive innovation, and transform the future of QSR financial services. In this role, you will drive strategic initiatives, streamline processes, and enhance service delivery for QSR clients while fostering a high-performance culture within the organization. Working closely with the AVP, EVP, and senior leadership, you will play a pivotal role in designing and implementing a sustainable organization structure for operations that supports scalable growth, operational excellence, and a robust team. Key Responsibilities: - Collaborate closely with stakeholders across the organization to provide operational leadership and strategy. - Develop and implement best practices to enhance processes, system efficiency, accuracy, and scalability of accounting services for clients (QSR & Non-QSR). - Monitor key performance metrics to drive continuous improvement and profitability. - Work with the leadership team to drive business expansion, develop new service offerings, and improve client retention. - Attract and retain top talent by working with the HR team on attracting strategies to bring in world-class professionals who share our vision. - Oversee and streamline client transitions, ensuring seamless onboarding with zero operational disruption. - Lead the adoption of cutting-edge technologies and automation tools to enhance efficiency. - Manage workforce planning and resource allocation to optimize performance and client service. - Implement error detection frameworks and automated tracking tools to ensure real-time monitoring and resolution. - Maintain strong relationships with key clients, ensuring their unique accounting needs are met with precision and on a timely basis. - Develop, implement, maintain visibility, and monitor real-time dashboards to track key metrics, client transitions, error rates, and operational efficiency and profitability. Qualifications: - Graduate in any stream plus a diploma/degree in Accounting or Finance. MBA is preferable. - 15+ years of hands-on experience in operations management, including more than 10 years in a managerial role, preferably in an accounting or financial services firm serving the QSR industry/clients. - Deep understanding of QSR accounting principles, financial reporting, and industry-specific regulations. - Strong process orientation, project management skills, and a focus on process efficiencies and operational improvements. - Experience with accounting software, automation tools, and data-driven decision-making. - Strong technical acumen, analytical mindset, and innovative thinking. - Excellent interpersonal communication skills and a strong orientation toward customer service. If you are a dynamic leader who thrives in a fast-paced environment and is passionate about driving operational excellence and client satisfaction, we invite you to join us at Indevia as our Vice President - Operations.,
Company profile : Indevia Accounting Pvt Ltd, a subsidiary of Indevia Accounting Inc., is a rapidly growing accounting firm based in Andheri, Mumbai. The company is an “accounting firm of the future,” using Robotics, Analytics, and Lean Six Sigma principles to improve quality, streamline processes and increase productivity. The focus is on providing timely, accurate, and meaningful accounting to franchisees and franchisors, with a specialty in the U.S. Quick Service Restaurant (QSR) industry. The company is the preferred accounting vendor for four national QSR chains in North America and serves over 35 other brands. IAPL maintains Quality Management Systems (QMS) certified to ISO 9001, and Information Security Management Standard (ISMS) to ISO 27001. The Manager of Operations and Service Delivery is a critical member of our Team. She/he must bring a passion for transforming accounting from a craft to a replicable process like Toyota did in the automotive business. Small to medium-sized companies in the US are hungry for accounting firms that go beyond routine bookkeeping and help protect the client, make more money, and avoid common pitfalls. We have created a process that delivers high-quality accounting at an attractive price. As we continue to automate, we also have added value-added services, including dashboards, analytical tools, process improvement consulting, IT services, and more. Our ability to secure Preferred Vendor positions with QSR franchisors is a testimony to our success. We have led the industry in automation, process improvement, and innovation and plan to continue to do so. The ideal candidate is inquisitive, hands-on, passionate, and highly consultative in nature. The individual will report to the VP – HR and Operations and closely collaborate with the CEO and Senior Stakeholders to drive projects across Indevia. Scouting for Manager - Accounts Job Description - Service Delivery & Operations: Responsible for Service Delivery, driving SLA metrics and providing leadership in dealing with overall operational and client issues. Ensuring that the clients are satisfied with the performance. Responsible for Operational Excellence & Productivity improvement Initiatives & Implementations. Manage Transition of new clients, redesign processes, and identify process transformation opportunities & projects. Conduct periodic reviews with managers and drive corrective action where required in order to ensure delivery predictability. Identify opportunities for work redesign, workflow enhancement, shift utilization, Staff mix, and staff utilization in order to meet / exceed internal financial goals. Coordinate resource deployment across all processes for the engagement (Team Size, Span, Shift Utilization, Skill sets) in order to ensure budget & pricing assumptions compliance. Work Location: Mumbai (Hybrid) Team Management: Shares knowledge, mentor, and educates the organization's staff regarding the company's vision, opportunities, and challenges. Ensure company operation hurdles are resolved in a timely and cost-effective manner. Supervise staff in accordance with the operational and revenue objectives. Coordinate resource deployment across all processes for the engagement (Team Size, Span, Shift Utilization, Skill sets) in order to ensure budget & pricing assumptions compliance. Identify training needs for team members. Requirement: Master's or a bachelor's degree in commerce with 8 - 10+ years of experience or in a related field. Experience in a BPO will be an added advantage. Experience working in QSR market Leader with a service mindset who takes pride in growing the people she/he leads. Deep understanding of how to use accounting to create value for the client. Passion for using the best tools available to transform accounting. (Knowledge on Microsoft Dynamics, Sage 100, Quick books - highly preferable) Entrepreneurial spirit who is excited by the prospect of rapid growth. Demonstrated ability to lead a team of professionals to higher levels of performance. Excellent interpersonal skills in dealing with peers, superiors, and staff. Excellent oral and written communication skills in English. Able to interact with US clients and prospects via phone, email, and in person. Keep up to date with industry standards and technology changes to help build robust systems and provide ideas for integration. Excellent interpersonal communication skills with a strong orientation toward customer service and the ability to communicate technical information effectively to technical and non-technical audiences. Process-driven with a strong Project Management and Product Owner Mindset Cultural fit: Of necessity, IAPL/IAI has evolved a consultative management style We understand that staff attrition has a high cost. We invest in hiring rare, responsible people and allow them a great degree of autonomy. A top-down authoritarian style will not work. Job location and compensation: Mumbai Compensation: Competitive with profit participation and bonus payouts Preferred skills and qualifications International business experience Valid US visa If this sounds like you, write to us at HRteam@indevia.com and leave your contact information. We will be delighted to offer the insights that you seek about Indevia. For additional information, please visit www.indevia.com. We are an Equal Opportunity Employer with no discrimination as to gender, religion, caste, creed, disability, or national origin. Start your journey with us.
Company Profile Indevia Accounting Pvt Ltd, a subsidiary of Indevia Accounting Inc., is a rapidly growing accounting firm based in Mumbai. The company is an “accounting firm of the future,” using Robotics, Analytics, and Lean Six Sigma principles to improve quality, streamline processes and increase productivity. The focus is on providing timely, accurate, and meaningful accounting to franchisees and franchisors, with a specialty in the U.S. Quick Service Restaurant (QSR) industry. The company is the preferred accounting vendor for four national QSR chains in North America and serves over thirty other brands. IAPL maintains Quality Management Systems (QMS) certified to ISO 9001, and Information Security Management Standard (ISMS) to ISO 27001. Context: Welcome to Indevia, we specialize in providing high-impact accounting solutions to quick service restaurant clients, and with a team of highly qualified professionals, we ensure their success in a fast-paced, high-volume environment. We use technology, strategy, and extensive industry expertise to assist our clients improve their profitability and financial health. Are you the kind of leader who sees potential in every challenge, an opportunity in every inefficiency, and a chance to teach, mentor and inspire? Have you worked with a mid-sized firm and thrived in dynamic, ever-evolving environments? We are seeking a seasonal and enthusiastic Vice President - Operations, this position won’t just be overseeing numbers – you’ll be cultivating a high performing team, refining processes, and ensuring our clients thrive in an industry where speed and precision is everything. If you’re ready to lead with purpose, drive innovation, and transform the future of QSR financial services, let’s build something extraordinary together. This role will drive strategic initiatives, streamline processes, and enhance service delivery for QSR clients while fostering a high-performance culture within the Organization. This position will play a pivotal role in designing and implementing a sustainable organization structure for operations that supports scalable growth, operational excellence, and a robust team. Working closely with AVP, EVP and the senior leadership, this role will ensure Indevia’s long term success by developing a future-ready team/workforce and infrastructure. We have been working remotely since COVID and continue to excel in this model, with a few teams operating in traditional office setting permanently. Lead and optimize operational strategies, ensuring seamless collaboration and efficiency. Job Title: Quality Control Manager – Accounting Location: Mumbai, India Department: Quality Assurance / Audit & Compliance Reports To: Senior Management / Managing Partner Job Summary: The Quality Control Manager will be responsible for ensuring the accuracy, consistency, and compliance of all accounting deliverables. This role involves identifying errors, conducting root cause analysis, implementing corrective actions, and ensuring that mistakes are not repeated through structured follow-ups and process improvements. Key Responsibilities: Preparation of Sops & policies : Develop, implement, and maintain quality control policies and procedures specific to accounting services for the QSR sector Review & Audit Work: Review financial data, invoices, payroll, and other accounting documents for discrepancies and errors. Conduct regular reviews of bookkeeping, payroll, invoicing, and tax filings, to identify discrepancies or errors or inconsistencies. Root Cause Analysis: Investigate the underlying causes of recurring errors and process failures. Lead root cause analysis and corrective action plans for quality issues or recurring errors. Monitor key performance indicators (KPIs) related to quality and accuracy of financial data. Building Structure & Develop a team : Build a strong QC structure, process, Team Building Working with cross functional team : Collaborate with accounting / Operations teams to provide training and guidance on quality standards and best practices. Analyze quality metrics and prepare reports to senior management, highlighting areas for process improvement and risk mitigation. Corrective & Preventive Action: Develop and implement corrective measures and preventive controls to eliminate error recurrence. Process Improvement: Recommend and implement process enhancements to improve quality and efficiency. Keep up-to-date with changes in accounting regulations, industry trends, and best practices affecting the QSR market. Foster a culture of continuous improvement, accountability, and excellence within the team. Training & Development: Work with team leads to train staff on quality standards, best practices, and updated procedures. Provide training and guidance to team members on quality standards and best practices. Documentation: Maintain detailed records of quality issues, resolutions, and follow-up actions. Prepare and present reports on quality metrics, audit findings, and improvement initiatives to senior management. Compliance Monitoring: Ensure adherence to internal policies, regulatory standards, and professional guidelines (e.g., ICAI, IFRS, etc.). Ensure compliance with industry-specific regulations and standards relevant to the QSR sector. Reporting: Provide regular reports and insights to senior management on quality trends, risks, and improvement initiatives. Qualifications: Bachelor’s or master’s degree in accounting, Finance, or related field. Chartered Accountant (CA) qualification preferred. Familiarity with accounting software (e.g., QuickBooks, Zoho, Restaurant 365,etc) and QSR industry operations. Excellent communication and leadership abilities. Ability to manage multiple projects and prioritize effectively. Minimum 8–15 years of experience in accounting, audit, or quality control roles. Strong understanding of US accounting standards, tax laws, and audit procedures. Proven experience in quality control, auditing, or compliance within accounting or financial services. Experience with root cause analysis and quality management systems. Skills & Competencies: Excellent analytical and problem-solving skills. Strong attention to detail and accuracy. Effective communication and interpersonal skills. Ability to work independently and collaboratively. Proficiency in accounting software and Microsoft Office tools. Why Join Us? Opportunity to shape and lead the quality function in a growing firm. Collaborative and professional work environment. Competitive compensation and benefits. Continuous learning and development opportunities. Indevia is an Equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Apply Now and take the first step toward an exciting and rewarding career with Indevia. We’re not just looking for another Operations leader/Manager. We’re looking for someone who’s ready to set new benchmarks, redefine success and inspire creativity and innovation.
Welcome to Indevia, we specialize in providing high-impact accounting solutions to quick service restaurant clients, and with a team of highly qualified professionals, we ensure their success in a fast-paced, high-volume environment. We use technology, strategy, and extensive industry expertise to assist our clients improve their profitability and financial health. Are you the kind of leader who sees potential in every challenge, an opportunity in every inefficiency, and a chance to teach, mentor and inspire? Have you worked with a mid-sized firm and thrived in dynamic, ever-evolving environments? We are seeking a seasonal and enthusiastic Vice President - Operations, this position won’t just be overseeing numbers – you’ll be cultivating a high performing team, refining processes, and ensuring our clients thrive in an industry where speed and precision is everything. If you’re ready to lead with purpose, drive innovation, and transform the future of QSR financial services, let’s build something extraordinary together. This role will drive strategic initiatives, streamline processes, and enhance service delivery for QSR clients while fostering a high-performance culture within the Organization. This position will play a pivotal role in designing and implementing a sustainable organization structure for operations that supports scalable growth, operational excellence, and a robust team. Working closely with AVP, EVP and the senior leadership, this role will ensure Indevia’s long term success by developing a future-ready team/workforce and infrastructure. We have been working remotely since COVID and continue to excel in this model, with a few teams operating in traditional office setting permanently. Lead and optimize operational strategies, ensuring seamless collaboration and efficiency. You will report directly to the EVP of HR, Operations and Finance and collaborate closely with a range of teams and diverse personalities across the Organization. Scouting for: Vice President – Operations Job Requirements: Responsibilities: To collaborate closely with respective stakeholders across the organization: Operational Leadership and strategy. Develop and implement the best practices to enhance processes, system, efficiency, accuracy, and scalability of accounting services for clients (QSR & Non QSR) Monitor key performance metrics to drive continuous improvement and profitability. Strategic Growth: Collaborate with the leadership team to drive business expansion, develop new service offerings, and improve client retention. Collaborate with stakeholders: Work closely with various departments to understand the needs and develop customized solutions. Your ability to listen and understand will be key to building strong, collaborative relationships. Attract and retain Top Talent – Work with HR team on attracting strategies to bring in world-class professionals who share our vision. Client Transition and Onboarding: Oversee and streamline client transitions, ensuring seamless onboarding with Zero operational disruption. Develop structured transition plans tailored to the needs of the clients. Oversee and standardize the transition process, ensuring the onboarding within 30-60 days using a structured SOP’s, process document, automation tool/software to track the progress for both internal team and client, ensuring a clear, structured transition process. Manage Data migration, financial reporting, integration, and regulatory compliance throughout the transition and ensure smooth implementation of accounting software, automation, and deliverables. Serve as a trusted partner, proactively addressing client concerns and ensuring long term satisfaction and partnership. Process Optimization and Technology integration: Lead the adoption of cutting-edge technologies and automation tools to enhance efficiency. Ensure seamless integration of financial system to support real-time reporting and analytics. Develop and implement standard operating procedures (SOPs) for streamlined financial operations. Team Development and Management: Oversee workforce planning and resource allocation to optimize performance and client service. Review and hire the resources if required. Collaborate with the Training Manager to design and implement training programs for onboarding for new hires, refresher courses, process standardization and continuous skill development and so on. Develop succession planning frameworks for roles across Operations team in conjunction with AVP and EVP. Effectively manage team performance by setting clear goals and expectations, tracking progress, providing timely constructive feedback, and addressing performance difficulties/challenges. Error Management and CAPA control: Implement error detection frameworks and automated tracking tools to ensure real-time monitoring and resolution. Establish a corrective and preventive action (CAPA) system with RCA, structured SOP’s, and escalation protocols. Drive process automation and innovation reconciliation tools to minimize manual errors and enhance accuracy. Foster a zero-error culture through quality audits, training programs and proactive risk mitigation strategies. Client Relationship Management: Maintaining strong relationships with key clients, ensuring their unique accounting needs are met with precision and on a timely basis through regular calls, virtual meetings and onsite visits as needed. Ensure seamless communication, addressing concerns proactively and providing strategic insights. Financial Oversight for Business Outcomes: Develop, implement, maintain visibility and monitor the real-time dashboards to track key metrics, client transitions, error rates and operational efficiency and profitability in conjunction with Operations and other Support departments/team. Regulatory Compliance: Ensure all accounting Operations adhere to industry regulations, tax requirements and best financial practices. Manage other responsibilities as assigned by the Management from time to time. Qualifications and Skills: Graduate in any stream plus a diploma/degree in Accounting or Finance. MBA (Preferable) 15+ years of hands-on experience in operations management is a must including more than 10 plus years in a managerial role. Preferably in an accounting or financial services firm serving the QSR industry/clients. Deep understanding of QSR accounting principles, financial reporting, and industry specific regulations Organizational skills: You can juggle multiple projects, manage your time effectively, and stay on top of details without losing sight of the big picture. Proven record of driving process efficiencies and operational improvements is a MUST. Process-driven with a strong Project Management and Product Owner Mindset Strong process orientation and a work ethic that focuses on the thoroughness of approach, precision, and mindfulness. Experience with accounting software, automation tools, and data driven decision making. Must have a strong Technical Acumen paired with Analytical mindset and innovative thinking. Excellent interpersonal communication skills with a strong orientation toward customer service and the ability to communicate technical information effectively to technical and non-technical audiences. International business experience (handing US Accounting clients) with valid US Business visa (Preferable)
As a highly skilled and experienced RPA Developer, you will be responsible for leading and contributing to automation initiatives using Microsoft Power Platform and associated technologies at Indevia Accounting Pvt Ltd. Your role will involve designing, developing, testing, and deploying end-to-end RPA solutions, integrating Power Automate with various tools such as MS Access, SQL Server, Excel (VBA), APIs, and Power BI. You will work closely with the Manager (Automation COE) and SVP Automation and Technology to support existing and new automation projects. Collaborating with the Operations teams, you will identify areas with automation potential and translate requirements into automation workflows. Your responsibilities will also include refactoring existing automation scripts, troubleshooting and supporting production bots, and maintaining technical documentation. To excel in this role, you must have a minimum of 4 years of experience in RPA development, preferably in Finance, Accounting, or HR automation. Expertise in Microsoft Power Automate, MS Access, MS SQL Server, Power Query, Power BI, VBA, Python scripting, and cloud-based applications is essential. A Bachelors degree in computer science, Engineering, or a related field is required, with an Accounting background considered a plus. Additionally, certifications in Power Automate and knowledge of Tableau for reporting automation are preferred. We are looking for individuals who are passionate, entrepreneurial-minded innovators with excellent problem-solving, analytical, and communication skills. If you are a game-changer who takes ownership of your work and strives for continuous improvement, we encourage you to join our team at Indevia Accounting Pvt Ltd. To apply for this position, please send your resume to angelam@indevia.com and poojam@indevia.com, along with your contact information. For more details about our company, please visit www.indevia.com. Take the first step in your journey with us and be part of a dynamic team that is shaping the future of accounting automation.,
Company profile : Indevia Accounting Pvt Ltd, a subsidiary of Indevia Accounting Inc. is a rapidly growing accounting firm based in Mumbai. The company is an “accounting firm of the future”, using Robotic Process Automation and Lean Six Sigma principles to improve quality, streamline processes and increase productivity. The focus is on providing timely, accurate, and meaningful accounting to franchisees and franchisors, with a specialty in the U.S. Quick Service Restaurant (QSR) industry. We are currently seeking a select few individuals to join us in leadership positions. If you take initiative, enjoy an entrepreneurial culture, are a team-builder, and always look for ways to make a process better, we might be the perfect place for you. We value motivation, curiosity, communication, new ideas, and respect in the workplace. You must be highly technically proficient, speak and write English, be computer literate in accounting software (knowledge of other programs such as Excel, Word, Outlook desired, QuickBooks a plus), have good keyboarding discipline, have a proven high learning curve as evidenced by educational background (minimum BCom; MCom, MBA a plus), job track record and/or references, and pass a background investigation. Scouting for Sr. Accounts Officer Job Summary: To handle client escalations, manage the end-to-end accounting for clients,train staff, and complete other duties as may be assigned Gaining a detailed understanding of Indevia’s systems (QuickBooks, R365, RPA, Zoho, Profitkeeper, etc.) and leading ad-hoc projects related to streamlining processes Developing and maintaining data visualizations to supplement current reporting provided to Superiors and Senior Operations Managers Candidate profile: Bachelor's degree in accounting/finance, with 3+ years of progressively responsible experience and a strong interest in accounting concepts Knowledge of accounting principles and practices, analysis and reporting of financial data Has a thorough understanding of the Finance domain, GL Processing, Accounting, Accounts Payable/Receivable, P/L, Balance sheet, and other relevant financial concepts Strong written and oral interpersonal communication skills with the ability to build and maintain productive working relationships and negotiate with a range of internal and external stakeholders Demonstrate effective organizational skills, including the ability to prioritize and manage multiple tasks and deadlines effectively Preferable: Experience in US Accounting from the QSR Industry Location: Candidates from Mumbai ONLY If this sounds like you, write to us at HRteam@indevia.com and leave your contact information. We're delighted to offer you the insights you're looking for about Indevia. For additional information, please visit www.indevia.com We are an Equal Opportunity Employer with no discrimination as to gender, religion, caste, creed, disability, or national origin. Start your journey with us.
Company profile : Indevia Accounting Pvt Ltd, a subsidiary of Indevia Accounting Inc. is a rapidly growing accounting firm based in Mumbai. The company is an accounting firm of the future, using Robotic Process Automation and Lean Six Sigma principles to improve quality, streamline processes and increase productivity. The focus is on providing timely, accurate, and meaningful accounting to franchisees and franchisors, with a specialty in the U.S. Quick Service Restaurant (QSR) industry. We are currently seeking a select few individuals to join us in leadership positions. If you take initiative, enjoy an entrepreneurial culture, are a team-builder, and always look for ways to make a process better, we might be the perfect place for you. We value motivation, curiosity, communication, new ideas, and respect in the workplace. You must be highly technically proficient, speak and write English, be computer literate in accounting software (knowledge of other programs such as Excel, Word, Outlook desired, QuickBooks a plus), have good keyboarding discipline, have a proven high learning curve as evidenced by educational background (minimum BCom; MCom, MBA a plus), job track record and/or references, and pass a background investigation. Scouting for Sr. Accounts Officer Job Summary: To handle client escalations, manage the end-to-end accounting for clients,train staff, and complete other duties as may be assigned Gaining a detailed understanding of Indevias systems (QuickBooks, R365, RPA, Zoho, Profitkeeper, etc.) and leading ad-hoc projects related to streamlining processes Developing and maintaining data visualizations to supplement current reporting provided to Superiors and Senior Operations Managers Candidate profile: Bachelor&aposs degree in accounting/finance, with 3+ years of progressively responsible experience and a strong interest in accounting concepts Knowledge of accounting principles and practices, analysis and reporting of financial data Has a thorough understanding of the Finance domain, GL Processing, Accounting, Accounts Payable/Receivable, P/L, Balance sheet, and other relevant financial concepts Strong written and oral interpersonal communication skills with the ability to build and maintain productive working relationships and negotiate with a range of internal and external stakeholders Demonstrate effective organizational skills, including the ability to prioritize and manage multiple tasks and deadlines effectively Preferable: Experience in US Accounting from the QSR Industry Location: Candidates from Mumbai ONLY If this sounds like you, write to us at [HIDDEN TEXT] and leave your contact information. We&aposre delighted to offer you the insights you&aposre looking for about Indevia. For additional information, please visit www.indevia.com We are an Equal Opportunity Employer with no discrimination as to gender, religion, caste, creed, disability, or national origin. Start your journey with us. Show more Show less
Welcome to Indevia, we specialize in providing high-impact accounting solutions to quick service restaurant clients, and with a team of highly qualified professionals, we ensure their success in a fast-paced, high-volume environment. We use technology, strategy, and extensive industry expertise to assist our clients improve their profitability and financial health. Are you the kind of leader who sees potential in every challenge, an opportunity in every inefficiency, and a chance to teach, mentor and inspire? Have you worked with a mid-sized firm and thrived in dynamic, ever-evolving environments? We are seeking a seasonal and enthusiastic Vice President - Operations, this position won’t just be overseeing numbers – you’ll be cultivating a high performing team, refining processes, and ensuring our clients thrive in an industry where speed and precision is everything. If you’re ready to lead with purpose, drive innovation, and transform the future of QSR financial services, let’s build something extraordinary together. This role will drive strategic initiatives, streamline processes, and enhance service delivery for QSR clients while fostering a high-performance culture within the Organization. This position will play a pivotal role in designing and implementing a sustainable organization structure for operations that supports scalable growth, operational excellence, and a robust team. Working closely with AVP, EVP and the senior leadership, this role will ensure Indevia’s long term success by developing a future-ready team/workforce and infrastructure. We have been working remotely since COVID and continue to excel in this model, with a few teams operating in traditional office setting permanently. Lead and optimize operational strategies, ensuring seamless collaboration and efficiency. You will report directly to the EVP of HR, Operations and Finance and collaborate closely with a range of teams and diverse personalities across the Organization. Scouting for: Vice President – Operations Job Requirements: Responsibilities: To collaborate closely with respective stakeholders across the organization: Operational Leadership and strategy. Develop and implement the best practices to enhance processes, system, efficiency, accuracy, and scalability of accounting services for clients (QSR & Non QSR) Monitor key performance metrics to drive continuous improvement and profitability. Strategic Growth: Collaborate with the leadership team to drive business expansion, develop new service offerings, and improve client retention. Collaborate with stakeholders: Work closely with various departments to understand the needs and develop customized solutions. Your ability to listen and understand will be key to building strong, collaborative relationships. Attract and retain Top Talent – Work with HR team on attracting strategies to bring in world-class professionals who share our vision. Client Transition and Onboarding: Oversee and streamline client transitions, ensuring seamless onboarding with Zero operational disruption. Develop structured transition plans tailored to the needs of the clients. Oversee and standardize the transition process, ensuring the onboarding within 30-60 days using a structured SOP’s, process document, automation tool/software to track the progress for both internal team and client, ensuring a clear, structured transition process. Manage Data migration, financial reporting, integration, and regulatory compliance throughout the transition and ensure smooth implementation of accounting software, automation, and deliverables. Serve as a trusted partner, proactively addressing client concerns and ensuring long term satisfaction and partnership. Process Optimization and Technology integration: Lead the adoption of cutting-edge technologies and automation tools to enhance efficiency. Ensure seamless integration of financial system to support real-time reporting and analytics. Develop and implement standard operating procedures (SOPs) for streamlined financial operations. Team Development and Management: Oversee workforce planning and resource allocation to optimize performance and client service. Review and hire the resources if required. Collaborate with the Training Manager to design and implement training programs for onboarding for new hires, refresher courses, process standardization and continuous skill development and so on. Develop succession planning frameworks for roles across Operations team in conjunction with AVP and EVP. Effectively manage team performance by setting clear goals and expectations, tracking progress, providing timely constructive feedback, and addressing performance difficulties/challenges. Error Management and CAPA control: Implement error detection frameworks and automated tracking tools to ensure real-time monitoring and resolution. Establish a corrective and preventive action (CAPA) system with RCA, structured SOP’s, and escalation protocols. Drive process automation and innovation reconciliation tools to minimize manual errors and enhance accuracy. Foster a zero-error culture through quality audits, training programs and proactive risk mitigation strategies. Client Relationship Management: Maintaining strong relationships with key clients, ensuring their unique accounting needs are met with precision and on a timely basis through regular calls, virtual meetings and onsite visits as needed. Ensure seamless communication, addressing concerns proactively and providing strategic insights. Financial Oversight for Business Outcomes: Develop, implement, maintain visibility and monitor the real-time dashboards to track key metrics, client transitions, error rates and operational efficiency and profitability in conjunction with Operations and other Support departments/team. Regulatory Compliance: Ensure all accounting Operations adhere to industry regulations, tax requirements and best financial practices. Manage other responsibilities as assigned by the Management from time to time. Qualifications and Skills: Graduate in any stream plus a diploma/degree in Accounting or Finance. MBA (Preferable) 15+ years of hands-on experience in operations management is a must including more than 10 plus years in a managerial role. Preferably in an accounting or financial services firm serving the QSR industry/clients. Deep understanding of QSR accounting principles, financial reporting, and industry specific regulations Organizational skills: You can juggle multiple projects, manage your time effectively, and stay on top of details without losing sight of the big picture. Proven record of driving process efficiencies and operational improvements is a MUST. Process-driven with a strong Project Management and Product Owner Mindset Strong process orientation and a work ethic that focuses on the thoroughness of approach, precision, and mindfulness. Experience with accounting software, automation tools, and data driven decision making. Must have a strong Technical Acumen paired with Analytical mindset and innovative thinking. Excellent interpersonal communication skills with a strong orientation toward customer service and the ability to communicate technical information effectively to technical and non-technical audiences. International business experience (handing US Accounting clients) with valid US Business visa (Preferable)
As a Vice President - Operations at Indevia, you will play a crucial role in driving strategic initiatives, streamlining processes, and enhancing service delivery for Quick Service Restaurant (QSR) clients. Your responsibilities will include: - **Operational Leadership and Strategy**: - Collaborate closely with stakeholders across the organization. - Develop and implement best practices to enhance processes, system efficiency, accuracy, and scalability of accounting services for clients (QSR & Non QSR). - Monitor key performance metrics to drive continuous improvement and profitability. - **Strategic Growth**: - Collaborate with the leadership team to drive business expansion, develop new service offerings, and improve client retention. - Work closely with various departments to understand the needs and develop customized solutions. - **Client Transition and Onboarding**: - Oversee and streamline client transitions, ensuring seamless onboarding with zero operational disruption. - Develop structured transition plans tailored to the needs of the clients. - Manage data migration, financial reporting, integration, and regulatory compliance throughout the transition. - Serve as a trusted partner, proactively addressing client concerns and ensuring long-term satisfaction. - **Process Optimization and Technology Integration**: - Lead the adoption of cutting-edge technologies and automation tools to enhance efficiency. - Develop and implement standard operating procedures (SOPs) for streamlined financial operations. - **Team Development and Management**: - Oversee workforce planning and resource allocation to optimize performance and client service. - Collaborate with the Training Manager to design and implement training programs for onboarding and continuous skill development. - **Error Management and CAPA Control**: - Implement error detection frameworks and automated tracking tools. - Establish a corrective and preventive action (CAPA) system. - Drive process automation and innovation to minimize manual errors. - **Client Relationship Management**: - Maintain strong relationships with key clients, ensuring their unique accounting needs are met with precision. - Ensure seamless communication and provide strategic insights. - **Financial Oversight for Business Outcomes**: - Develop and maintain visibility of real-time dashboards to track key metrics, client transitions, error rates, and operational efficiency. Qualifications and Skills: - Graduate in any stream plus a diploma/degree in Accounting or Finance. - MBA (Preferable). - 15+ years of hands-on experience in operations management, including more than 10 years in a managerial role. - Deep understanding of QSR accounting principles, financial reporting, and industry-specific regulations. - Strong process orientation and a work ethic focused on thoroughness, precision, and mindfulness. - Experience with accounting software, automation tools, and data-driven decision-making. - Strong technical acumen paired with an analytical mindset and innovative thinking. - Excellent interpersonal communication skills and a strong orientation toward customer service. If you are a dynamic leader with a passion for driving operational excellence and are ready to transform the future of QSR financial services, we invite you to join our team at Indevia.,
As a subsidiary of Indevia Accounting Inc., Indevia Accounting Pvt Ltd is a rapidly growing accounting firm based in Mumbai. Utilizing Robotic Process Automation and Lean Six Sigma principles, we focus on enhancing quality, streamlining processes, and boosting productivity. Our primary goal is to provide timely, accurate, and meaningful accounting services to franchisees and franchisors, with a specialization in the U.S. Quick Service Restaurant (QSR) industry. Currently, we are looking for individuals to take up leadership positions within our organization. If you possess qualities such as initiative, thrive in an entrepreneurial environment, excel in team-building, and constantly seek to enhance processes, then Indevia may be the ideal workplace for you. We uphold values such as motivation, curiosity, effective communication, innovative thinking, and mutual respect in our work environment. To qualify, you should have a high level of technical proficiency, proficiency in English (both spoken and written), familiarity with accounting software (knowledge of programs like Excel, Word, Outlook is desirable, and experience with QuickBooks is a plus), possess excellent keyboarding skills, demonstrate a strong learning curve through your educational background (minimum qualification of BCom; MCom or MBA will be advantageous), job history, and references, and successfully pass a background check. ### Role Overview: - Handle client escalations and oversee end-to-end accounting for clients - Train staff and fulfill other assigned duties - Gain a comprehensive understanding of Indevia's systems (QuickBooks, R365, RPA, Zoho, Profitkeeper, etc.) and lead ad-hoc projects aimed at process optimization - Develop and maintain data visualizations to complement existing reports provided to Superiors and Senior Operations Managers ### Key Responsibilities: - Bachelor's degree in accounting/finance with at least 3 years of progressively responsible experience and a keen interest in accounting concepts - Proficiency in accounting principles and practices, financial data analysis, and reporting - Strong written and verbal communication skills with the ability to build and sustain productive relationships and negotiate with various stakeholders - Demonstrate effective organizational skills, including prioritization and management of multiple tasks and deadlines - Preferred: Experience in US Accounting within the QSR Industry - Location: Candidates from Mumbai ONLY If you meet the above criteria, kindly reach out to us at HRteam@indevia.com and provide your contact details. We are excited to share more insights about Indevia and potentially welcome you on board. **Note:** Walk-in for an in-person interview on 21st September 25, at Mirage Hotel, Andheri - Kurla Rd, near International airport, Navpada, Marol, Andheri East, Mumbai, Maharashtra 400059, between 10 AM to 5 PM. For further information, please visit www.indevia.com. We are dedicated to being an Equal Opportunity Employer, promoting a workplace free from discrimination based on gender, religion, caste, creed, disability, or national origin. Join us on our journey towards success.,
Welcome to Indevia, we specialize in providing high-impact accounting solutions to quick service restaurant clients, and with a team of highly qualified professionals, we ensure their success in a fast-paced, high-volume environment. We use technology, strategy, and extensive industry expertise to assist our clients improve their profitability and financial health. Are you the kind of leader who sees potential in every challenge, an opportunity in every inefficiency, and a chance to teach, mentor and inspire? Have you worked with a mid-sized firm and thrived in dynamic, ever-evolving environments? We are seeking a seasonal and enthusiastic Vice President - Operations, this position won’t just be overseeing numbers – you’ll be cultivating a high performing team, refining processes, and ensuring our clients thrive in an industry where speed and precision is everything. If you’re ready to lead with purpose, drive innovation, and transform the future of QSR financial services, let’s build something extraordinary together. This role will drive strategic initiatives, streamline processes, and enhance service delivery for QSR clients while fostering a high-performance culture within the Organization. This position will play a pivotal role in designing and implementing a sustainable organization structure for operations that supports scalable growth, operational excellence, and a robust team. Working closely with AVP, EVP and the senior leadership, this role will ensure Indevia’s long term success by developing a future-ready team/workforce and infrastructure. We have been working remotely since COVID and continue to excel in this model, with a few teams operating in traditional office setting permanently. Lead and optimize operational strategies, ensuring seamless collaboration and efficiency. You will report directly to the EVP of HR, Operations and Finance and collaborate closely with a range of teams and diverse personalities across the Organization. Scouting for: Vice President – Accounting Operations Job Requirements: Responsibilities: To collaborate closely with respective stakeholders across the organization: Operational Leadership and strategy. Develop and implement the best practices to enhance processes, system, efficiency, accuracy, and scalability of accounting services for clients (QSR & Non QSR) Monitor key performance metrics to drive continuous improvement and profitability. Strategic Growth: Collaborate with the leadership team to drive business expansion, develop new service offerings, and improve client retention. Collaborate with stakeholders: Work closely with various departments to understand the needs and develop customized solutions. Your ability to listen and understand will be key to building strong, collaborative relationships. Attract and retain Top Talent – Work with HR team on attracting strategies to bring in world-class professionals who share our vision. Client Transition and Onboarding: Oversee and streamline client transitions, ensuring seamless onboarding with Zero operational disruption. Develop structured transition plans tailored to the needs of the clients. Oversee and standardize the transition process, ensuring the onboarding within 30-60 days using a structured SOP’s, process document, automation tool/software to track the progress for both internal team and client, ensuring a clear, structured transition process. Manage Data migration, financial reporting, integration, and regulatory compliance throughout the transition and ensure smooth implementation of accounting software, automation, and deliverables. Serve as a trusted partner, proactively addressing client concerns and ensuring long term satisfaction and partnership. Process Optimization and Technology integration: Lead the adoption of cutting-edge technologies and automation tools to enhance efficiency. Ensure seamless integration of financial system to support real-time reporting and analytics. Develop and implement standard operating procedures (SOPs) for streamlined financial operations. Team Development and Management: Oversee workforce planning and resource allocation to optimize performance and client service. Review and hire the resources if required. Collaborate with the Training Manager to design and implement training programs for onboarding for new hires, refresher courses, process standardization and continuous skill development and so on. Develop succession planning frameworks for roles across Operations team in conjunction with AVP and EVP. Effectively manage team performance by setting clear goals and expectations, tracking progress, providing timely constructive feedback, and addressing performance difficulties/challenges. Error Management and CAPA control: Implement error detection frameworks and automated tracking tools to ensure real-time monitoring and resolution. Establish a corrective and preventive action (CAPA) system with RCA, structured SOP’s, and escalation protocols. Drive process automation and innovation reconciliation tools to minimize manual errors and enhance accuracy. Foster a zero-error culture through quality audits, training programs and proactive risk mitigation strategies. Client Relationship Management: Maintaining strong relationships with key clients, ensuring their unique accounting needs are met with precision and on a timely basis through regular calls, virtual meetings and onsite visits as needed. Ensure seamless communication, addressing concerns proactively and providing strategic insights. Financial Oversight for Business Outcomes: Develop, implement, maintain visibility and monitor the real-time dashboards to track key metrics, client transitions, error rates and operational efficiency and profitability in conjunction with Operations and other Support departments/team. Regulatory Compliance: Ensure all accounting Operations adhere to industry regulations, tax requirements and best financial practices. Manage other responsibilities as assigned by the Management from time to time. Qualifications and Skills: Graduate in any stream plus a diploma/degree in Accounting or Finance. MBA (Preferable) 15+ years of hands-on experience in operations management is a must including more than 10 plus years in a managerial role. Preferably in an accounting or financial services firm serving the QSR industry/clients. Deep understanding of QSR accounting principles, financial reporting, and industry specific regulations Organizational skills: You can juggle multiple projects, manage your time effectively, and stay on top of details without losing sight of the big picture. Proven record of driving process efficiencies and operational improvements is a MUST. Process-driven with a strong Project Management and Product Owner Mindset Strong process orientation and a work ethic that focuses on the thoroughness of approach, precision, and mindfulness. Experience with accounting software, automation tools, and data driven decision making. Must have a strong Technical Acumen paired with Analytical mindset and innovative thinking. Excellent interpersonal communication skills with a strong orientation toward customer service and the ability to communicate technical information effectively to technical and non-technical audiences. International business experience (handing US Accounting clients) with valid US Business visa (Preferable)
Role Overview: As an RPA Developer at Indevia Accounting Pvt Ltd, you will be responsible for designing, developing, testing, and deploying end-to-end RPA solutions using Microsoft Power Automate. You will lead automation projects, collaborate with business stakeholders, troubleshoot production bots, and contribute to continuous improvement efforts. Your role will involve integrating Power Automate with various technologies like MS Access, SQL Server, Excel (VBA), APIs, and Power BI. Key Responsibilities: - Design, develop, test, and deploy end-to-end RPA solutions using Microsoft Power Automate - Develop solutions integrating Power Automate with MS Access, SQL Server, Excel (VBA), APIs, and Power BI - Lead automation projects and work in a team environment - Refactor existing automation scripts to improve maintainability and reduce technical debt - Troubleshoot and support production bots, resolving exceptions and implementing preventive measures - Maintain and update SOPs, process maps, and technical documentation - Coordinate UAT, document outcomes, and oversee deployment to production environments - Ensure high uptime of unattended bot processes by proactive monitoring and tuning performance - Collaborate closely with business stakeholders to translate requirements into automation workflows - Stay updated with the latest RPA and AI features, including AI Builder and Microsoft CoPilot - Contribute to continuous improvement efforts and integration opportunities Qualifications Required: Must-Have: - 4+ years of experience in RPA development, preferably in Finance, Accounting, or HR automation - Expert-level proficiency in Microsoft Power Automate (Cloud and Desktop flows), MS Access, MS SQL Server, Power Query, Power BI, Software APIs and integration techniques, VBA (Excel automation), Python scripting, Developing cloud-based applications - Experience with Microsoft AI Builder and other AI tools - Bachelor's degree in computer science, Engineering, or equivalent (Accounting background is a plus) - Excellent problem-solving, analytical, and communication skills Preferred: - Certifications in Power Automate - Knowledge of Tableau for reporting automation Join Indevia Accounting Pvt Ltd and be a part of a rapidly growing accounting firm using cutting-edge technologies to revolutionize the accounting industry. Apply now and start your journey with us.,
Company Profile Indevia Accounting Pvt Ltd, a subsidiary of Indevia Accounting Inc., is a rapidly growing accounting firm based in Andheri, Mumbai. The company is an “accounting firm of the future,” using Robotics, Analytics, and Lean Six Sigma principles to improve quality, streamline processes and increase productivity. The focus is on providing timely, accurate, and meaningful accounting to franchisees and franchisors, with a specialty in the U.S. Quick Service Restaurant (QSR) industry. The company is the preferred accounting vendor for four national QSR chains in North America and serves over 35 other brands. IAPL maintains Quality Management Systems (QMS) certified to ISO 9001, and Information Security Management Standard (ISMS) to ISO 27001. You can learn more about us at www.indevia.com. Trainer The Process Excellence Trainer will be responsible for designing, delivering, and evaluating training programs focused on Root Cause Analysis, Process Refreshers, New Hire training, Shadow Buddy, and other continuous improvement methodologies. The role aims to build a highly effective standardized culture of operational excellence across teams and functions. The selected candidate will be managing the SPOC’s coordination for dedicated brands for operations-related training and lead the training initiatives to ensure adherence to SOPs, quality standards, and brand guidelines. 📌 Job Title: Process Excellence Trainer 🎯 Role Summary Drive operational excellence by designing and delivering training programs focused on accounting processes, onboarding, and continuous improvement methodologies (Lean, Six Sigma, RCA). Own the 90-day onboarding journey and collaborate across departments to ensure training effectiveness and business alignment. 🔑 Key Responsibilities Manage the SPOCS to deliver training: new hire, process refreshers, Root Cause Analysis for errors and work with the SPOCS to conduct process refreshers and project-based sessions. Manage onboarding experience and attrition during nesting period Coordinate with SPOCs and create training calendars Track training effectiveness via LMS (Kredo) and share reports with leadership Collaborate with HR, Ops, and TA for capability building and process audits Lead buddy programs and mentor teams on process excellence 📚 Requirements Bachelor's in accounting or equivalent experience 3+ years in training and operations liaison roles Strong financial acumen and clear communication skills Skilled in LMS platforms and content creation Consultative, service-driven leadership style Efficiently manage training bookings and HR admin tasks Deliver timely training reports to Operations team 🌐 Preferred International business exposure Experience with digital learning platforms We are an Equal Opportunity Employer with no discrimination as to gender, religion, caste creed, disability, or national origin.
Company profile : Indevia Accounting Pvt Ltd, a subsidiary of Indevia Accounting Inc., is a rapidly growing accounting firm based in Andheri, Mumbai. The company is an “accounting firm of the future,” using Robotics, Analytics, and Lean Six Sigma principles to improve quality, streamline processes and increase productivity. The focus is on providing timely, accurate, and meaningful accounting to franchisees and franchisors, with a specialty in the U.S. Quick Service Restaurant (QSR) industry. The company is the preferred accounting vendor for four national QSR chains in North America and serves over 35 other brands. IAPL maintains Quality Management Systems (QMS) certified to ISO 9001, and Information Security Management Standard (ISMS) to ISO 27001. The Manager of Operations and Service Delivery is a critical member of our Team. She/he must bring a passion for transforming accounting from a craft to a replicable process like Toyota did in the automotive business. Small to medium-sized companies in the US are hungry for accounting firms that go beyond routine bookkeeping and help protect the client, make more money, and avoid common pitfalls. We have created a process that delivers high-quality accounting at an attractive price. As we continue to automate, we also have added value-added services, including dashboards, analytical tools, process improvement consulting, IT services, and more. Our ability to secure Preferred Vendor positions with QSR franchisors is a testimony to our success. We have led the industry in automation, process improvement, and innovation and plan to continue to do so. The ideal candidate is inquisitive, hands-on, passionate, and highly consultative in nature. The individual will report to the VP – HR and Operations and closely collaborate with the CEO and Senior Stakeholders to drive projects across Indevia. Scouting for Manager - Accounts Job Description - Service Delivery & Operations: Responsible for Service Delivery, driving SLA metrics and providing leadership in dealing with overall operational and client issues. Ensuring that the clients are satisfied with the performance. Responsible for Operational Excellence & Productivity improvement Initiatives & Implementations. Manage Transition of new clients, redesign processes, and identify process transformation opportunities & projects. Conduct periodic reviews with managers and drive corrective action where required in order to ensure delivery predictability. Identify opportunities for work redesign, workflow enhancement, shift utilization, Staff mix, and staff utilization in order to meet / exceed internal financial goals. Coordinate resource deployment across all processes for the engagement (Team Size, Span, Shift Utilization, Skill sets) in order to ensure budget & pricing assumptions compliance. Work Location: Mumbai (Hybrid) Team Management: Shares knowledge, mentor, and educates the organization's staff regarding the company's vision, opportunities, and challenges. Ensure company operation hurdles are resolved in a timely and cost-effective manner. Supervise staff in accordance with the operational and revenue objectives. Coordinate resource deployment across all processes for the engagement (Team Size, Span, Shift Utilization, Skill sets) in order to ensure budget & pricing assumptions compliance. Identify training needs for team members. Requirement: Master's or a bachelor's degree in commerce with 8 - 10+ years of experience or in a related field. Experience in a BPO will be an added advantage. Experience working in QSR market Leader with a service mindset who takes pride in growing the people she/he leads. Deep understanding of how to use accounting to create value for the client. Passion for using the best tools available to transform accounting. (Knowledge on Microsoft Dynamics, Sage 100, Quick books - highly preferable) Entrepreneurial spirit who is excited by the prospect of rapid growth. Demonstrated ability to lead a team of professionals to higher levels of performance. Excellent interpersonal skills in dealing with peers, superiors, and staff. Excellent oral and written communication skills in English. Able to interact with US clients and prospects via phone, email, and in person. Keep up to date with industry standards and technology changes to help build robust systems and provide ideas for integration. Excellent interpersonal communication skills with a strong orientation toward customer service and the ability to communicate technical information effectively to technical and non-technical audiences. Process-driven with a strong Project Management and Product Owner Mindset Cultural fit: Of necessity, IAPL/IAI has evolved a consultative management style We understand that staff attrition has a high cost. We invest in hiring rare, responsible people and allow them a great degree of autonomy. A top-down authoritarian style will not work. Job location and compensation: Mumbai Compensation: Competitive with profit participation and bonus payouts Preferred skills and qualifications International business experience Valid US visa If this sounds like you, write to us at HRteam@indevia.com and leave your contact information. We will be delighted to offer the insights that you seek about Indevia. For additional information, please visit www.indevia.com. We are an Equal Opportunity Employer with no discrimination as to gender, religion, caste, creed, disability, or national origin. Start your journey with us.
Job Summary Indevia is looking for a detail-oriented and technically capable Senior Systems Engineer to support and maintain core IT operations. The role will focus on maintaining the cloud infrastructure, managing the internal IT ticketing tool, overseeing the EDR cloud server, setting up desktops for new joiners, procurement and maintaining ISO 27001 documentation and SOPs. The profile will work under the direct supervision of the SVP – IT. This role also includes occasional remote site tasks such as delivering and configuring systems at end-user homes or remote locations. Key Responsibilities - Monitor and maintain cloud infrastructure (primarily AWS-based). - Administer and support the internal IT ticketing system (Zoho Desk or similar). - Manage and maintain Seqrite or EDR cloud-based antivirus server. - Provision, configure, and install desktop systems for new joiners. - Maintain IT hardware/software inventory records and track asset allocation. - Ensure documentation of IT policies, SOPs, and system configurations is up to date. - Assist in the upkeep and organization of ISO 27001 compliance documents. - Perform field support tasks, including desktop delivery and installation at remote locations. - Coordinate with internal teams for process updates and infrastructure support. - Report all IT operations, updates, and incidents directly to the SVP - IT. Required Skills & Qualifications - Strong experience with Windows and Linux operating systems. - Familiarity with cloud platforms (AWS preferred). - Experience with endpoint protection platforms such as Seqrite. - Hands-on knowledge of desktop setup, OS configuration, and endpoint security. - Working knowledge of ticketing tools and ITIL practices is mandatory. - Good documentation habits and process adherence. - Ability to work independently and manage routine infrastructure tasks. - Willingness to perform field visits and remote support activities. Certifications (Preferred) - ITIL Foundation Certification (mandatory). - Microsoft Certified: AWS Certified SysOps Administrator or higher. - CompTIA A+ or equivalent desktop support certification. - CCNA
Role Overview: As a Process Excellence Trainer at Indevia Accounting Pvt Ltd, your primary role will involve designing, delivering, and evaluating training programs focused on Root Cause Analysis, Process Refreshers, New Hire training, Shadow Buddy, and other continuous improvement methodologies. Your responsibility will be to build a standardized culture of operational excellence across teams and functions, ensuring adherence to SOPs, quality standards, and brand guidelines. Key Responsibilities: - Manage the SPOCs to deliver training including new hire orientation, process refreshers, Root Cause Analysis for errors, and project-based sessions. - Oversee the onboarding experience and address attrition during the nesting period. - Collaborate with SPOCs to create training calendars and track training effectiveness using the LMS (Kredo), sharing reports with leadership. - Work with HR, Ops, and TA for capability building and process audits. - Lead buddy programs and mentor teams on process excellence. Qualifications Required: - Bachelor's degree in accounting or equivalent experience. - Minimum of 3 years of experience in training and operations liaison roles. - Strong financial acumen and effective communication skills. - Proficiency in LMS platforms and content creation. - Demonstrated consultative and service-driven leadership style. - Ability to efficiently manage training bookings and HR admin tasks. - Deliver timely training reports to the Operations team. Additional Details: Indevia Accounting Pvt Ltd is a rapidly growing accounting firm utilizing Robotics, Analytics, and Lean Six Sigma principles to enhance quality, streamline processes, and boost productivity. The company specializes in providing timely and accurate accounting services to franchisees and franchisors, particularly in the U.S. Quick Service Restaurant (QSR) industry. IAPL is the preferred accounting vendor for several national QSR chains in North America and maintains Quality Management Systems certified to ISO 9001 and Information Security Management Standard to ISO 27001. As an Equal Opportunity Employer, Indevia Accounting Pvt Ltd values diversity and does not discriminate based on gender, religion, caste, creed, disability, or national origin.,
As a detail-oriented and technically capable Senior Systems Engineer at Indevia, you will be responsible for supporting and maintaining core IT operations. Your role will involve tasks such as maintaining the cloud infrastructure, managing the internal IT ticketing tool, overseeing the EDR cloud server, setting up desktops for new joiners, and procurement and maintaining ISO 27001 documentation and SOPs. You will work under the direct supervision of the SVP IT and may also need to perform occasional remote site tasks like delivering and configuring systems at end-user homes or remote locations. Key Responsibilities: - Monitor and maintain cloud infrastructure, primarily AWS-based. - Administer and support the internal IT ticketing system (Zoho Desk or similar). - Manage and maintain Seqrite or EDR cloud-based antivirus server. - Provision, configure, and install desktop systems for new joiners. - Maintain IT hardware/software inventory records and track asset allocation. - Ensure documentation of IT policies, SOPs, and system configurations is up to date. - Assist in the upkeep and organization of ISO 27001 compliance documents. - Perform field support tasks, including desktop delivery and installation at remote locations. - Coordinate with internal teams for process updates and infrastructure support. - Report all IT operations, updates, and incidents directly to the SVP - IT. Required Skills & Qualifications: - Strong experience with Windows and Linux operating systems. - Familiarity with cloud platforms (AWS preferred). - Experience with endpoint protection platforms such as Seqrite. - Hands-on knowledge of desktop setup, OS configuration, and endpoint security. - Working knowledge of ticketing tools and ITIL practices is mandatory. - Good documentation habits and process adherence. - Ability to work independently and manage routine infrastructure tasks. - Willingness to perform field visits and remote support activities. Certifications (Preferred): - ITIL Foundation Certification (mandatory). - Microsoft Certified: AWS Certified SysOps Administrator or higher. - CompTIA A+ or equivalent desktop support certification. - CCNA,