Adeeba BPO

11 Job openings at Adeeba BPO
Associate / Client Tech Support (Voice Process) kolkata,west bengal 1 - 5 years INR Not disclosed On-site Full Time

Adeeba BPO is a renowned provider of international business and technology services, committed to client satisfaction and innovation. Our services encompass inbound technical support, web designing, and development, catering round the clock to clients in the UK, US, Australia, and various European countries. Despite being headquartered in Kolkata, we operate subsidiaries in Thailand, the US, and the UK. As a Technical Support Specialist, your primary responsibility will revolve around delivering remote diagnostic assistance for computer software-related issues. This role requires an Undergraduate qualification along with a minimum of 1 year of experience in Tech Sales. Fluency in telephonic communication and exceptional soft skills are essential. The position demands flexibility to work in a 24x7 environment, showcasing the ability to handle irate customers professionally and manage stressful situations effectively. In return, we offer a competitive compensation package, including a salary credited on the 1st of every month, an attractive incentive policy, and a guaranteed minimum 20% hike based on the interview performance. Our work culture emphasizes no stretching beyond reasonable limits. If you are interested in this opportunity, please contact us at 7980257334.,

Technical Sales Associate for Inbound Voice Process kolkata,west bengal 1 - 5 years INR 7e-05 - 7e-05 Lacs P.A. On-site Full Time

Adeeba BPO is a leading provider of international business and technology services with a strong focus on client satisfaction and innovation. We offer inbound technical services and web designing and development services 24/7 to clients in the UK, US, Australia, and various European countries. Despite being headquartered in Kolkata, we also have subsidiaries in Thailand, US, and UK. This is a great opportunity to advance your career with Adeeba BPO in the role of TECH SALES (Inbound Process). In this role, you will be assisting customers with issues related to windows/mac devices. The salary is fixed and paid on the 1st of every month with no deductions, offering a competitive package of up to 25K. Immediate Letter of Intent (LOI) will be provided upon selection. Qualifications for this position include fluency in English, a minimum of 1-3 years of experience in tech sales processes within an international BPO setting, flexibility in work hours, and the ability to effectively close calls. The shifts are rotational between morning and night, with 6 working days and 1 fixed roster off. Additional benefits include salary disbursement on the 1st of every month, an attractive incentive policy, no extended work hours, and a minimum 20% hike based on the interview performance. If you are interested in this opportunity, please contact us at Seven Nine Eight Zero Two Five Seven Three Three Four. Join us for a rewarding career at Adeeba BPO!,

Tech Support kolkata,west bengal 1 - 5 years INR Not disclosed On-site Full Time

As a customer service representative at Adeeba BPO, your primary responsibility will be to handle incoming calls from customers who are facing computer-related issues such as software problems, pop-up calls, error code messages, antivirus issues, and issues with Mac laptops, iPads, and iPhones (like Activation lock, iPhone disable, iTunes, etc.). Your role will involve troubleshooting these issues effectively and providing solutions to customers, along with charging an appropriate amount for the services rendered. To excel in this role, you should possess the following qualifications: - Excellent fluency in English. - Minimum of 1 year of experience working in a technical profile within an international BPO. - High school pass or any graduate degree. In addition to the standard qualifications, we offer the following benefits: - Salary disbursed on the 1st of every month. - Attractive incentive policy. - No extended working hours. - Minimum 20% hike in salary based on performance in the interview. If you meet the qualifications and are interested in joining our team, please contact us at Seven Nine Eight Zero Two Five Seven Three Three Four. We look forward to potentially working with you at Adeeba BPO.,

Tech Sales Executive kolkata,west bengal 1 - 5 years INR 7e-05 - 7e-05 Lacs P.A. On-site Full Time

Adeeba BPO is a leading provider of International business and technology services, dedicated to client satisfaction and innovation. We offer inbound technical services, web designing, and development services round the clock to clients in the UK, US, Australia, and various European countries. Despite being based in Kolkata, we have subsidiaries in Thailand, the US, and the UK. We are currently seeking a Technical Sales Associate for our International Voice Process team. The ideal candidate should have experience in providing technical support in an international BPO setting, with a focus on sales. The role involves attending inbound calls and resolving issues related to printers, routers, Mac, Windows, antivirus software, email, pop-ups, and more. Candidates should possess excellent communication skills, fluency in English, and the ability to effectively close calls. This position offers both day and night shifts, with a competitive salary of up to 25000/- (negotiable) along with incentives. Employees will receive a fixed salary credited on the 1st of every month, 24 casual leaves per year, 15 compensatory offs, and a paid birthday leave. We welcome candidates who are undergraduate, graduate, or dropouts to apply. Additional Information: - Salary credited on the 1st of Every Month - Attractive Incentive Policy - No stretched working hours - Minimum 20% hike depending on the interview performance If you are interested in this exciting opportunity, please contact us at Seven Nine Eight Zero Two Five Seven Three Three Four.,

International BPO hiring for Tech support kolkata,west bengal 1 - 5 years INR Not disclosed On-site Full Time

Adeeba BPO is a prominent provider of international business and technology services, driven by a commitment to client satisfaction and innovation. Our services encompass inbound technical support as well as web designing and development, available 24/7 to clients in the UK, US, Australia, and various European nations. While based in Kolkata, we also maintain subsidiaries in Thailand, the US, and the UK. As a tech support professional at Adeeba BPO, you will be tasked with addressing customer concerns related to software issues such as pop-up calls, error code messages, antivirus problems, and issues with Mac laptops, iPads, and iPhones including Activation lock, iPhone disable, iTunes, etc. Your responsibilities will include troubleshooting these issues effectively and charging a fee for resolving them. Qualifications for this role include fluency in English, a minimum of 1 year experience in a technical role within an international BPO, and at least a high school diploma or any undergraduate degree. Strong communication skills, excellent convincing abilities, the capacity to close calls efficiently, basic computer proficiency, flexibility to work in any shift schedule (6 days a week), and immediate availability are also essential requirements. In addition to a competitive salary disbursed on the 1st of every month, we offer an attractive incentive policy with no extended working hours. There is a minimum 20% salary hike possibility based on your performance in the interview. If you are interested in this opportunity, please contact us by calling Seven Nine Eight Zero Two Five Seven Three Three Four.,

Associate / Client Tech Support (Voice Process) west bengal 1 - 5 years INR Not disclosed On-site Full Time

As a Technical Support Executive at Adeeba BPO, your role involves providing remote diagnostic technical support for computer software-related issues. Your duties will include: - Resolving client issues and inquiries related to computer software through remote diagnostics. - Demonstrating excellent telephonic soft skills to effectively communicate with clients. - Being open to working in a 24x7 work environment with rotating shifts. - Handling irate customers and clients with professionalism and empathy. - Managing stressful situations calmly and efficiently. To qualify for this position, you should meet the following requirements: - Undergraduate degree with at least 1 year of experience in technical sales. - Proficiency in telephonic communication with strong soft skills. - Willingness to work in a dynamic 24x7 work environment. - Ability to handle irate customers and stressful situations effectively. Adeeba BPO offers a competitive salary with attractive incentive policies. There is no stretch policy in place, and a minimum 20% hike is possible depending on your interview performance. If you are interested in this opportunity, reach out to us at Seven Nine Eight Zero Two Five Seven Three Three Four.,

Technical Sales Associate for Inbound Voice Process kolkata,west bengal 1 - 5 years INR 7e-05 - 7e-05 Lacs P.A. On-site Full Time

As a TECH SALES (Inbound Process) at Adeeba BPO, you will have the opportunity to advance your career by assisting customers with issues related to windows/mac devices. Our company, Adeeba BPO, is a leading provider of international business and technology services known for our strong focus on client satisfaction and innovation. We offer inbound technical services and web designing and development services 24/7 to clients in the UK, US, Australia, and various European countries. Despite being headquartered in Kolkata, we also have subsidiaries in Thailand, US, and UK. **Key Responsibilities:** - Assist customers with issues related to windows/mac devices. - Work in a rotational shift between morning and night. - Close calls effectively to ensure customer satisfaction. - Adhere to a fixed roster off and 6 working days schedule. **Qualifications Required:** - Fluency in English. - Minimum 1-3 years of experience in tech sales processes within an international BPO setting. - Flexibility in work hours. - Ability to effectively close calls. At Adeeba BPO, we offer a competitive fixed salary paid on the 1st of every month with no deductions, providing a package of up to 25K. Immediate Letter of Intent (LOI) will be provided upon selection. Additional benefits include salary disbursement on the 1st of every month, an attractive incentive policy, no extended work hours, and a minimum 20% hike based on the interview performance. If you are interested in this rewarding opportunity, please contact us at Seven Nine Eight Zero Two Five Seven Three Three Four. Join us at Adeeba BPO for a fulfilling career!,

Tech Support kolkata,west bengal 1 - 5 years INR Not disclosed On-site Full Time

As a customer service representative at Adeeba BPO, your role will involve handling inbound calls from customers facing computer-related issues such as software errors, pop-up notifications, error code messages, antivirus problems, as well as issues with Mac laptops, iPads, and iPhones including Activation Lock, iPhone disable, iTunes problems, etc. Your responsibility will be to troubleshoot these issues effectively and charge customers accordingly to resolve the issues. Key Responsibilities: - Respond to customer calls regarding computer-related issues promptly and professionally - Troubleshoot and diagnose software errors, pop-up notifications, error code messages, antivirus issues, and problems with Mac laptops, iPads, and iPhones - Provide effective solutions to resolve the technical issues and ensure customer satisfaction - Charge customers appropriately for the services provided Qualifications Required: - Excellent English fluency is essential for effective communication with international customers - Minimum 1 year of experience working in a technical profile in an international BPO setting - High school graduate or any equivalent degree If you are looking for a rewarding career opportunity with a leading provider of international business and technology services, Adeeba BPO offers a competitive salary paid on the 1st of every month, an attractive incentive policy, a non-stressful work environment with no stretching, and a minimum 20% salary hike depending on your performance in the interview. If this job description aligns with your skills and career aspirations, please contact us at Seven Nine Eight Zero Two Five Seven Three Three Four.,

Associate & Sr. Associate for Tech Support / Sales kolkata,west bengal 1 - 5 years INR Not disclosed On-site Full Time

As a leading provider of International business and technology services, Adeeba BPO is passionate about client satisfaction and innovation. We offer inbound technical services and web designing and development services 24/7 to clients in the UK, US, Australia, and other European countries. With subsidiaries in Thailand, US, and UK, we are expanding our reach globally. **Role Overview:** - You will be responsible for selling support for popup, Mac, Windows Printer, Virus, and Router related issues. **Key Responsibilities:** - Have relevant experience in Technical Sales & Technical Support. - Must have a strong command of English. - Ability to close calls efficiently. - Willingness to work in rotational shifts. - Capability to convert inbound calls into sales while providing basic technical support. **Qualifications Required:** - Relevant experience in Technical Sales & Technical Support. - Strong command of English language. - Ability to efficiently close calls. - Willingness to work in rotational shifts. - Skill in converting inbound calls into sales by providing basic technical support. If you are looking for a dynamic work environment with opportunities for growth and development, Adeeba BPO offers a competitive salary on the 1st of every month, attractive incentive policy, no stretch policy, and a minimum 20% hike depending on the interview performance. If you meet the qualifications and are ready to take on this challenging role, please contact us at Seven Nine Eight Zero Two Five Seven Three Three Four. We look forward to hearing from you!,

Google Listing Process kolkata,west bengal 1 - 5 years INR Not disclosed On-site Full Time

Role Overview: As a leading provider of International business and technology services, Adeeba BPO is seeking a candidate to make calls to international clients about their online presence in Google Listing and promote their business to enhance visibility through the Digital Marketing Platform. The ideal candidate should have experience in any Web Sell Process and be adept at managing outbound calls effectively. Key Responsibilities: - Make calls to international clients regarding their online presence and promote their business through Digital Marketing - Manage outbound calls effectively - Utilize proven experience in any Web Sell Process Qualification Required: - Standard XII / Graduate - Pursuing candidates are not allowed Additional Information: Adeeba BPO offers a competitive salary on the 1st of every month along with an attractive incentive policy. The company ensures no stretch in working hours and a minimum 20% hike is possible based on interview performance.,

Tech Sales Executive kolkata,west bengal 0 - 6 years INR Not disclosed On-site Full Time

As a Call Center Executive at Adeeba BPO, your primary responsibility will be to receive calls from customers in the UK, USA, and Canada regarding computer software issues related to Windows and Mac. Your role will involve converting inbound calls into sales while providing basic technical support. Key Responsibilities: - Receive and handle calls from UK/USA/Canada customers regarding computer software issues - Convert inbound calls into sales by providing basic technical support - Meet sales targets on a monthly/quarterly basis - Demonstrate perseverance, motivation, diligence, and attention to detail Qualifications: - 0.6 months to 6 years of experience in a sales environment - Excellent communication skills - Enthusiastic and goal-oriented with a track record of achieving sales targets - Experience in selling software products/services preferred If you are interested in this opportunity, please contact us at 7980257334.,