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Adeeba BPO

5 Job openings at Adeeba BPO
Associate / Client Tech Support (Voice Process) kolkata,west bengal 1 - 5 years INR Not disclosed On-site Full Time

Adeeba BPO is a renowned provider of international business and technology services, committed to client satisfaction and innovation. Our services encompass inbound technical support, web designing, and development, catering round the clock to clients in the UK, US, Australia, and various European countries. Despite being headquartered in Kolkata, we operate subsidiaries in Thailand, the US, and the UK. As a Technical Support Specialist, your primary responsibility will revolve around delivering remote diagnostic assistance for computer software-related issues. This role requires an Undergraduate qualification along with a minimum of 1 year of experience in Tech Sales. Fluency in telephonic communication and exceptional soft skills are essential. The position demands flexibility to work in a 24x7 environment, showcasing the ability to handle irate customers professionally and manage stressful situations effectively. In return, we offer a competitive compensation package, including a salary credited on the 1st of every month, an attractive incentive policy, and a guaranteed minimum 20% hike based on the interview performance. Our work culture emphasizes no stretching beyond reasonable limits. If you are interested in this opportunity, please contact us at 7980257334.,

Technical Sales Associate for Inbound Voice Process kolkata,west bengal 1 - 5 years INR 7e-05 - 7e-05 Lacs P.A. On-site Full Time

Adeeba BPO is a leading provider of international business and technology services with a strong focus on client satisfaction and innovation. We offer inbound technical services and web designing and development services 24/7 to clients in the UK, US, Australia, and various European countries. Despite being headquartered in Kolkata, we also have subsidiaries in Thailand, US, and UK. This is a great opportunity to advance your career with Adeeba BPO in the role of TECH SALES (Inbound Process). In this role, you will be assisting customers with issues related to windows/mac devices. The salary is fixed and paid on the 1st of every month with no deductions, offering a competitive package of up to 25K. Immediate Letter of Intent (LOI) will be provided upon selection. Qualifications for this position include fluency in English, a minimum of 1-3 years of experience in tech sales processes within an international BPO setting, flexibility in work hours, and the ability to effectively close calls. The shifts are rotational between morning and night, with 6 working days and 1 fixed roster off. Additional benefits include salary disbursement on the 1st of every month, an attractive incentive policy, no extended work hours, and a minimum 20% hike based on the interview performance. If you are interested in this opportunity, please contact us at Seven Nine Eight Zero Two Five Seven Three Three Four. Join us for a rewarding career at Adeeba BPO!,

Tech Support kolkata,west bengal 1 - 5 years INR Not disclosed On-site Full Time

As a customer service representative at Adeeba BPO, your primary responsibility will be to handle incoming calls from customers who are facing computer-related issues such as software problems, pop-up calls, error code messages, antivirus issues, and issues with Mac laptops, iPads, and iPhones (like Activation lock, iPhone disable, iTunes, etc.). Your role will involve troubleshooting these issues effectively and providing solutions to customers, along with charging an appropriate amount for the services rendered. To excel in this role, you should possess the following qualifications: - Excellent fluency in English. - Minimum of 1 year of experience working in a technical profile within an international BPO. - High school pass or any graduate degree. In addition to the standard qualifications, we offer the following benefits: - Salary disbursed on the 1st of every month. - Attractive incentive policy. - No extended working hours. - Minimum 20% hike in salary based on performance in the interview. If you meet the qualifications and are interested in joining our team, please contact us at Seven Nine Eight Zero Two Five Seven Three Three Four. We look forward to potentially working with you at Adeeba BPO.,

Tech Sales Executive kolkata,west bengal 1 - 5 years INR 7e-05 - 7e-05 Lacs P.A. On-site Full Time

Adeeba BPO is a leading provider of International business and technology services, dedicated to client satisfaction and innovation. We offer inbound technical services, web designing, and development services round the clock to clients in the UK, US, Australia, and various European countries. Despite being based in Kolkata, we have subsidiaries in Thailand, the US, and the UK. We are currently seeking a Technical Sales Associate for our International Voice Process team. The ideal candidate should have experience in providing technical support in an international BPO setting, with a focus on sales. The role involves attending inbound calls and resolving issues related to printers, routers, Mac, Windows, antivirus software, email, pop-ups, and more. Candidates should possess excellent communication skills, fluency in English, and the ability to effectively close calls. This position offers both day and night shifts, with a competitive salary of up to 25000/- (negotiable) along with incentives. Employees will receive a fixed salary credited on the 1st of every month, 24 casual leaves per year, 15 compensatory offs, and a paid birthday leave. We welcome candidates who are undergraduate, graduate, or dropouts to apply. Additional Information: - Salary credited on the 1st of Every Month - Attractive Incentive Policy - No stretched working hours - Minimum 20% hike depending on the interview performance If you are interested in this exciting opportunity, please contact us at Seven Nine Eight Zero Two Five Seven Three Three Four.,

International BPO hiring for Tech support kolkata,west bengal 1 - 5 years INR Not disclosed On-site Full Time

Adeeba BPO is a prominent provider of international business and technology services, driven by a commitment to client satisfaction and innovation. Our services encompass inbound technical support as well as web designing and development, available 24/7 to clients in the UK, US, Australia, and various European nations. While based in Kolkata, we also maintain subsidiaries in Thailand, the US, and the UK. As a tech support professional at Adeeba BPO, you will be tasked with addressing customer concerns related to software issues such as pop-up calls, error code messages, antivirus problems, and issues with Mac laptops, iPads, and iPhones including Activation lock, iPhone disable, iTunes, etc. Your responsibilities will include troubleshooting these issues effectively and charging a fee for resolving them. Qualifications for this role include fluency in English, a minimum of 1 year experience in a technical role within an international BPO, and at least a high school diploma or any undergraduate degree. Strong communication skills, excellent convincing abilities, the capacity to close calls efficiently, basic computer proficiency, flexibility to work in any shift schedule (6 days a week), and immediate availability are also essential requirements. In addition to a competitive salary disbursed on the 1st of every month, we offer an attractive incentive policy with no extended working hours. There is a minimum 20% salary hike possibility based on your performance in the interview. If you are interested in this opportunity, please contact us by calling Seven Nine Eight Zero Two Five Seven Three Three Four.,