International BPO hiring for Tech support

Adeeba BPO is a prominent provider of international business and technology services, driven by a commitment to client satisfaction and innovation. Our services encompass inbound technical support as well as web designing and development, available 24/7 to clients in the UK, US, Australia, and various European nations. While based in Kolkata, we also maintain subsidiaries in Thailand, the US, and the UK. As a tech support professional at Adeeba BPO, you will be tasked with addressing customer concerns related to software issues such as pop-up calls, error code messages, antivirus problems, and issues with Mac laptops, iPads, and iPhones including Activation lock, iPhone disable, iTunes, etc. Your responsibilities will include troubleshooting these issues effectively and charging a fee for resolving them. Qualifications for this role include fluency in English, a minimum of 1 year experience in a technical role within an international BPO, and at least a high school diploma or any undergraduate degree. Strong communication skills, excellent convincing abilities, the capacity to close calls efficiently, basic computer proficiency, flexibility to work in any shift schedule (6 days a week), and immediate availability are also essential requirements. In addition to a competitive salary disbursed on the 1st of every month, we offer an attractive incentive policy with no extended working hours. There is a minimum 20% salary hike possibility based on your performance in the interview. If you are interested in this opportunity, please contact us by calling Seven Nine Eight Zero Two Five Seven Three Three Four.,