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0.0 - 4.0 years
0 Lacs
telangana
On-site
As a Service Engineer at iPlanet Care, you will be part of Consolidated, a diversified Consumer Electronics, IT Infra, and Value Added Services company operating across South India. As a valued Apple Partner, we are known for our significant presence in the region, offering premium services under the iPlanet Apple Premium Reseller store format and Planet Care, our Premium Service Provider division. In addition to being an Authorized Partner for Apple products in the Enterprise and Education sectors, we also have partnerships with other top brands such as Sony, LG, Mia by Tanishq, Linen Club, and Cultfit in the Wellness Business Vertical. We envision you as a highly skilled and experienced technician with a deep passion for repairing Apple products. Your expertise in diagnosing and resolving hardware and software issues for iPhones, iPads, and Macs will set you apart in this role. As a Service Engineer, your responsibilities will include installing and testing products, responding to service requests, diagnosing repair plans using diagnostic tools, educating customers on product usage, maintaining service reports, and ensuring compliance with safety regulations and industry standards. Collaborating with managers and fellow technicians will also be crucial in delivering high-quality service and achieving customer satisfaction. To excel in this role, we are seeking individuals who have completed a Diploma or Bachelor's degree in Electricals or Electronics, with technical knowledge of Apple products, excellent customer service skills, and effective communication abilities. In return, we offer a competitive salary, an inclusive culture, opportunities for career growth, merit-based advancement, performance-based incentives, and recognition programs. If you are passionate about repairing Apple products and possess the necessary technical expertise, we encourage you to apply for this exciting opportunity to join our team at iPlanet Care.,
Posted 2 weeks ago
10.0 - 14.0 years
0 Lacs
coimbatore, tamil nadu
On-site
As a member of the Digital and AI Tech Center of Excellence (CoE) at TVS Motor Company, you will be responsible for managing AV solutions and devices across all locations of TVS Motor and its group entities. In addition, you will oversee critical meetings such as Board meetings and TP meetings, as well as support the IT needs of the Senior Leadership team, including mobile and laptop configurations. Your key responsibilities will include designing and developing AV systems, leading AV projects from conception to completion, overseeing installation and integration of AV systems, providing technical support and maintenance, mentoring junior engineers and technicians, maintaining documentation, and interacting closely with clients to understand their AV needs and deliver tailored solutions. To excel in this role, you must have a Bachelor's degree in Engineering or Technology (BE/BTech) or a Master's in Computer Applications (MCA) with over 10 years of relevant experience. You should possess in-depth knowledge of AV technologies, project management skills, strong problem-solving abilities, effective communication skills, leadership qualities, and a keen attention to detail. If you are passionate about leading digital and AI transformation in the global mobility sector, and if you have the expertise and drive to manage AV solutions and devices effectively, then this role at TVS Motor Company's Tech CoE is the perfect opportunity for you to make a significant impact in the sustainable mobility industry. Join us in championing progress through innovation and sustainable practices, and be a part of a legacy rooted in trust, value, and passion for customers. Visit www.tvsmotor.com for more information about TVS Motor Company.,
Posted 3 weeks ago
1.0 - 5.0 years
0 Lacs
kolkata, west bengal
On-site
Adeeba BPO is a prominent provider of international business and technology services, driven by a commitment to client satisfaction and innovation. Our services encompass inbound technical support as well as web designing and development, available 24/7 to clients in the UK, US, Australia, and various European nations. While based in Kolkata, we also maintain subsidiaries in Thailand, the US, and the UK. As a tech support professional at Adeeba BPO, you will be tasked with addressing customer concerns related to software issues such as pop-up calls, error code messages, antivirus problems, and issues with Mac laptops, iPads, and iPhones including Activation lock, iPhone disable, iTunes, etc. Your responsibilities will include troubleshooting these issues effectively and charging a fee for resolving them. Qualifications for this role include fluency in English, a minimum of 1 year experience in a technical role within an international BPO, and at least a high school diploma or any undergraduate degree. Strong communication skills, excellent convincing abilities, the capacity to close calls efficiently, basic computer proficiency, flexibility to work in any shift schedule (6 days a week), and immediate availability are also essential requirements. In addition to a competitive salary disbursed on the 1st of every month, we offer an attractive incentive policy with no extended working hours. There is a minimum 20% salary hike possibility based on your performance in the interview. If you are interested in this opportunity, please contact us by calling Seven Nine Eight Zero Two Five Seven Three Three Four.,
Posted 1 month ago
1.0 - 5.0 years
0 Lacs
kolkata, west bengal
On-site
As a customer service representative at Adeeba BPO, your primary responsibility will be to handle incoming calls from customers who are facing computer-related issues such as software problems, pop-up calls, error code messages, antivirus issues, and issues with Mac laptops, iPads, and iPhones (like Activation lock, iPhone disable, iTunes, etc.). Your role will involve troubleshooting these issues effectively and providing solutions to customers, along with charging an appropriate amount for the services rendered. To excel in this role, you should possess the following qualifications: - Excellent fluency in English. - Minimum of 1 year of experience working in a technical profile within an international BPO. - High school pass or any graduate degree. In addition to the standard qualifications, we offer the following benefits: - Salary disbursed on the 1st of every month. - Attractive incentive policy. - No extended working hours. - Minimum 20% hike in salary based on performance in the interview. If you meet the qualifications and are interested in joining our team, please contact us at Seven Nine Eight Zero Two Five Seven Three Three Four. We look forward to potentially working with you at Adeeba BPO.,
Posted 1 month ago
13.0 - 17.0 years
0 Lacs
karnataka
On-site
The Buyback Executive role involves assessing, evaluating, and processing used telecom products like mobile phones, laptops, desktops, and iPads. Strong technical expertise is required for device identification, problem assessment, and pricing negotiations to ensure a smooth buyback process. The ideal candidate should possess excellent customer service skills and the ability to work efficiently under pressure. Responsibilities include conducting physical inspections and evaluations of various telecom products, identifying device conditions, detecting issues, and assessing product functionality. It is essential to stay updated with the latest technology trends and repair techniques in the telecom industry. Effective communication with customers regarding device assessment and pricing, offering competitive buyback pricing, and converting potential customers into buyback transactions are key aspects of the role. Maintaining records of buyback transactions, ensuring compliance with company policies, and collaborating with store teams to enhance customer experience and optimize buyback processes are also important responsibilities. Additionally, adapting to new technologies and methodologies in device assessment and repair is crucial. Required skills for this role include strong technical knowledge of mobile phones, laptops, desktops, and tablets, experience in device repair and problem diagnosis, ability to work under pressure and meet deadlines, willingness to continuously learn and adapt to emerging technologies, excellent communication and negotiation skills, and prior experience in the telecom industry or a similar role is preferred. Preferred qualifications include 3 years of experience in device buyback, repair, or sales, and an HSC, Diploma/Degree in Electronics, Telecommunications, or a related field. This is a full-time, permanent position with benefits such as cell phone reimbursement, health insurance, paid sick time, and Provident Fund. The work location is in person.,
Posted 1 month ago
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