21 Software Issues Jobs

As a Hardware Technician at Nivano Digital Technologies, you will be utilizing your expertise to diagnose, repair, and maintain computers, laptops, and CCTV surveillance systems. Your responsibilities will include troubleshooting hardware and software issues, conducting component-level repairs, and providing technical support to customers. In the realm of Computer & Laptop Repair, you will be tasked with diagnosing and resolving hardware and software issues in desktops and laptops. This will involve replacing faulty components like motherboards, RAM, hard drives, and laptop screens, as well as installing and configuring operating systems, drivers, and essential software. Additionally, you will be performing system upgrades, data recovery, and ensuring the proper maintenance of computer peripherals such as printers, keyboards, and mice. For CCTV Installation & Maintenance, you will install and configure CCTV surveillance systems, including IP cameras, DVRs, and NVRs. Your duties will extend to troubleshooting and repairing CCTV cameras, cabling, and networking issues, conducting routine inspections, preventive maintenance, and setting up remote viewing and cloud-based solutions for clients. Providing technical support and assistance to clients over the phone or on-site will also be part of your role. In the domain of Networking & Technical Support, you will set up and troubleshoot wired and wireless networks for clients, configure routers, switches, and network security settings, and address connectivity issues in computer and CCTV systems. You will be required to offer technical support to customers both remotely and on-site. To qualify for this position, you should have a background in Computer Hardware & Networking, Electronics, or an IT-related field, with either experience or as a fresher. Candidates aged between 20 to 25, male, and based in Calicut are preferred. In return, we offer a competitive salary based on experience, training on the latest technology and CCTV products, and potential career growth opportunities within our expanding tech company. This is a full-time position with opportunities for fresher candidates. The work location is in person. ,

As a Desktop Support Engineer, you will be responsible for handling daily technical support activities related to desktop support, data network, and server management. Your primary duties will include setting up desktop computers, peripherals, and testing network connections. Additionally, you will be tasked with installing and maintaining hardware, computer peripherals, operating systems, and software, along with resolving associated issues. You will troubleshoot basic IT problems, networking and connection issues, as well as hardware and software issues. Furthermore, your role will involve installing, configuring, and supporting network equipment such as routers, proxy servers, switches, WAN accelerators, DNS, and DHCP. Identifying and resolving any computer network and system problems, maintaining and upgrading equipment, and assisting new employees in setting up their workstations will also be part of your responsibilities. You will provide guidance on software and hardware upgrades, interact with staff to resolve desktop issues, and train end users on computer hardware and software usage. Adhering to corporate policies, extending computer support for systems software and hardware, monitoring desktop infrastructure performance, and making suggestions for efficiency improvements will be integral to your role. In terms of skills, you should possess advanced knowledge of computer hardware systems, memory modules, peripherals, operating systems, software applications, and remote connection systems. Previous experience as a desktop support engineer or support technician, the ability to solve complex hardware and software issues, and knowledge of network security practices are essential. Proficiency in performing remote troubleshooting, providing clear instructions, and staying updated on the latest IT trends is required. Excellent interpersonal, written, and verbal communication skills are also key to success in this role. Ideally, you should have a Post Graduate or Graduate degree in Computer Science, IT, or a related field, along with 1-2 years of relevant work experience. The job is full-time with a morning shift from 9:30 AM to 6:00 PM. The salary offered is 20,000 per month. If you are located in Bhopal, Madhya Pradesh, or willing to relocate, this position might be suitable for you. A Bachelor's degree is preferred, and experience in IT for at least 1 year is required while having a total work experience of 2 years is preferred.,

As a Technical Support Specialist, your primary responsibility will be to address customer inquiries through phone, email, or chat, offering technical support and troubleshooting assistance. You will be tasked with documenting customer interactions, solutions, and technical issues in our operating system, ensuring accurate records are maintained. In cases where issues remain unresolved, you will escalate them to the appropriate IT teams for further investigation. It will be crucial for you to stay informed about our company's products, services, and industry trends to provide effective support. Your role will also involve diagnosing and resolving software issues efficiently and guiding users through step-by-step troubleshooting processes. To excel in this role, you should possess excellent problem-solving skills and meticulous attention to detail. Strong verbal and written communication skills are essential for effectively engaging with customers. A customer-oriented mindset, coupled with the ability to remain patient and professional, will be key to your success. Additionally, you must be comfortable working both independently and collaboratively in a team environment. A basic knowledge of API and Information Technologies aspects is required for this position. A Bachelor's degree in Computer Science, IT, or a relevant field is preferred. This is a full-time position with benefits such as health insurance, paid sick time, and a Provident Fund. The work schedule includes day shifts from Monday to Friday, with availability required on weekends. The work location is in person. If you meet these qualifications and are passionate about providing technical support to customers, we encourage you to apply for this position and become an integral part of our team.,

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about or purpose, culture, and priorities, visit our . Within our consult business we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project. The project: Aviation project with focus on airport structures such as terminal buildings, ATC towers, cargo terminal, hangars, metro stations, ancillary buildings, non-aeronautical buildings etc. in Ahmedabad. Our values shape the way we consult, and define the people we want to join us on our journey, they are: Safety first - Going home safe and well Client focus - Deliver on our promise Integrity - Always do the right thing Create opportunity - for our people to excel. Delivers works with the guidance of site deployment managers to deliver connectivity and infrastructure to UK and International projects through in house site engineers and third parties. Responsible for installation and configuration of the technical infrastructure of project sites and offices. You'll be responsible for: Responsible for installation and configuration of the technical infrastructure for Mace project sites and fixed offices. Manages the pre-staging, implementation and ongoing support of IT equipment on project sites. Provides quality assurance checks for employee system and digital installations. Creates technical process and customer handover documentation. Responds to incidents and issues in a timely manner and within agreed business SLA's. Undertakes diagnoses, troubleshooting and resolution of hardware software and performance issues. Actions and priorities calls that are logged in the IT service desk tool and resolves for the business. Provides support and guidance to team members as needed. Works with team members providing operations delivery of team plans. supporting business. Develops working relationships with a range of internal stakeholders. Works collaboratively towards the common goal of net zero carbon transition, and share responsibility for the proactive identification and management of the associated carbon emissions and reductions during the delivery of work. You'll need to have: Bachelor's degree in civil. Experience of projects of a similar nature. Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organization. #LI-Onsite

As a Customer Service(Technical) professional, your main responsibility will be to manage the latest software & hardware repair tools at service centers to ensure the technical maintenance standard adherence. You will troubleshoot hardware and software issues related to devices, IoT, and perform root cause analysis on recurring technical issues to recommend long-term solutions. Additionally, documenting technical issues, creating and maintaining a knowledge base, and collaborating with cross-functional teams to enhance product quality and user satisfaction will be crucial aspects of your job. You will be expected to diagnose and resolve hardware, software, network, and connectivity issues, escalating unresolved matters to R&D, QA, or Level 3 support teams with detailed technical documentation. Furthermore, conducting device testing, firmware flashing, and logging for issue replication are tasks that you will need to perform efficiently. In addition to the technical qualifications, you must possess knowledge of mobile chipset platforms such as Qualcomm, MediaTek, etc., familiarity with mobile software/hardware tools, a strong understanding of Android or mobile networks (GSM, LTE, 5G), and device architecture. Experience with mobile tools like ADB, Fastboot, and log collection methods, as well as familiarity with mobile testing tools or diagnostic platforms, will be advantageous for this role. Proficiency in English (verbal and written), working knowledge of Excel and PowerPoint, excellent problem-solving and communication skills, a customer-focused attitude with a sense of urgency and ownership, and the ability to multitask and work under pressure in a fast-paced environment are essential qualities that you should possess to excel in this position.,

A Technical Support Specialist to join our team,provide timely, high-quality assistance. Troubleshoot software issues, guide partners through step-by-step solutions,ensure prompt resolution to maintain a high level of customer satisfaction. Required Candidate profile Respond to business partner queries in a timely manner via phone,email. Monitor and track issues to ensure accurate and timely resolution. Document technical issues and solutions in ticketing systems. Perks and benefits To be disclosed post interview.

As an IT Helpdesk Executive at our company located in Navi Mumbai, your primary responsibility will be to provide technical support for hardware and software issues faced by users. You will be expected to take ownership of user problems and ensure timely resolution within agreed service levels. This includes managing the help-desk system, recording fault incidents, and troubleshooting and resolving issues remotely or through desktop access. Your duties will also involve managing service requests, performing software installations, setting up new computers, conducting upgrades, and supporting various technologies such as Microsoft Office, Internet Explorer, Windows, desktops, laptops, printers, network printers, NICs, and basic LAN/WAN connectivity. Additionally, you will be troubleshooting network, login, domain, operating system, and general software issues. You will be required to escalate complex problems to the IT head and follow the help-desk escalation process for query resolution. To excel in this role, you should possess a basic understanding of computer hardware and software, knowledge of operating systems (Windows, macOS, Linux), and familiarity with common business applications like Microsoft Office and email clients. Strong troubleshooting skills, a customer-focused approach to problem-solving, and effective communication skills are essential. Proficiency in using IT support tools, providing remote assistance to end-users, and knowledge of cybersecurity principles and threats are also desired. Please note that salary will be commensurate with your experience and skill set. Candidates who have participated in our selection process in the last three months are ineligible for this position. Additionally, applicants with a notice period exceeding 30 days (non-negotiable) are advised not to apply.,

About the Role As a motivated Tax Customer Support Representative at Instead, you will play a crucial role in assisting clients in discovering tax savings through strategic planning and implementation using our innovative software platform. With a focus on client-facing responsibilities year-round, you will engage with individuals and businesses to identify tax strategies, guide them through the implementation process, and ensure a seamless execution from planning to filing. Your responsibilities will include providing support to both internal and external clients through various channels such as chat, email, phone, and Zoom. Additionally, you will be involved in onboarding new clients, assisting them in navigating our tax software, troubleshooting any issues, and escalating feature requests as necessary. Collaboration with our U.S.-based customer support agents, our team in India, and our tax and accounting firm partners will be essential in delivering exceptional customer service and maintaining Instead.com. Key Responsibilities - Provide support to clients via chat, email, phone, and Zoom - Assist in onboarding new clients and troubleshooting software issues - Handle customer inquiries across multiple platforms - Collaborate with cross-functional teams to ensure software usability and accuracy - Maintain the internal account management system to ensure data accuracy Qualifications - 3+ years of direct customer support experience - Strong attention to detail and excellent problem-solving skills - Ability to identify and resolve software issues effectively - Comfortable working in a fast-paced, team-oriented environment - Strong communication skills with a client-centric approach - Passion for continuous learning and adapting to changes - Ability to advocate for clients and provide support during challenges Preferred Qualifications - Active or in-progress Enrolled Agent (EA) license - Experience in supporting software products across multiple channels - Background in tax planning or preparation - Familiarity with U.S.-based accounting or tax firms - Experience with platforms like Salesforce and Intercom - Previous experience with tax-related companies such as H&R Block, Thomson Reuters, Wolters Kluwer, Intuit, etc. Join Us By joining Instead, you will have the opportunity to work with a cutting-edge tax technology platform that is revolutionizing the industry. You will be part of a collaborative, mission-driven team focused on delivering value and will receive competitive compensation and benefits. Additionally, you will gain exposure to complex tax scenarios across various industries, receive mentorship, and have opportunities for career advancement. Your role will involve helping tax professionals implement and file accurately, enabling effective tax planning and compliance while building lasting client relationships and making a tangible impact on their financial outcomes. Equal Opportunity Employer - M/F/D/V All candidates who receive and accept employment offers from Instead must complete a background check due to the sensitive nature of the information entrusted to our team.,

Adeeba BPO is a prominent provider of international business and technology services, driven by a commitment to client satisfaction and innovation. Our services encompass inbound technical support as well as web designing and development, available 24/7 to clients in the UK, US, Australia, and various European nations. While based in Kolkata, we also maintain subsidiaries in Thailand, the US, and the UK. As a tech support professional at Adeeba BPO, you will be tasked with addressing customer concerns related to software issues such as pop-up calls, error code messages, antivirus problems, and issues with Mac laptops, iPads, and iPhones including Activation lock, iPhone disable, iTunes, etc. Your responsibilities will include troubleshooting these issues effectively and charging a fee for resolving them. Qualifications for this role include fluency in English, a minimum of 1 year experience in a technical role within an international BPO, and at least a high school diploma or any undergraduate degree. Strong communication skills, excellent convincing abilities, the capacity to close calls efficiently, basic computer proficiency, flexibility to work in any shift schedule (6 days a week), and immediate availability are also essential requirements. In addition to a competitive salary disbursed on the 1st of every month, we offer an attractive incentive policy with no extended working hours. There is a minimum 20% salary hike possibility based on your performance in the interview. If you are interested in this opportunity, please contact us by calling Seven Nine Eight Zero Two Five Seven Three Three Four.,

You will play a crucial role as a skilled desktop support engineer, providing assistance to our clients in resolving computer hardware and software issues. Whether on-site or through remote connections, your responsibilities will include handling hardware installations, software upgrades, systems integrations, and addressing basic IT-related concerns. Your success in this role will be dependent on your comprehensive understanding of home and office systems, strong problem-solving abilities, and exceptional interpersonal skills. A top-tier desktop support engineer is characterized by the ability to deliver prompt and efficient support to clients encountering fundamental hardware and software challenges. This is a full-time position with a day shift schedule, operating from Monday to Friday. The ideal candidate should hold a Bachelor's degree, although it is preferred but not mandatory. Additionally, having at least 2 years of experience in IT, as well as a total work experience of 2 years, is preferred for this role. The work location for this position is in person.,

As an IT Helpdesk Specialist at our Vadodara location working the Night Shift with 5 days of work per week, you will play a crucial role in providing effective support to users, resolving technical issues, and assisting in various IT-related tasks. Your strong problem-solving abilities and excellent communication skills will be instrumental in troubleshooting network, hardware, and software issues, managing user accounts, and ensuring proper system setup. You will be responsible for providing IT helpdesk support remotely, troubleshooting network and ISP issues, performing initial troubleshooting for hardware and software problems, addressing desktop issues, and installing/uninstalling software as needed. Additionally, you will ensure accurate completion of new hardware and computer setups, reset email and passwords for users, and verify proper system setup procedures. Your role will also involve assisting with new hardware installation and setup, participating in additional projects, and collaborating with team members on cross-functional tasks. It is essential to manage multiple tasks efficiently and prioritize deadlines while identifying, anticipating, and recommending solutions to potential problems and project issues with a high level of attention to detail and accuracy. To excel in this position, you should have at least 2+ years of experience working with international companies, strong organizational, problem-solving, and analytical skills, and the ability to collaborate across functional areas to resolve technical issues. Proficiency in MS Excel, excellent written and verbal communication skills, and the capacity to work independently and meet deadlines are also essential. Preferred qualifications include prior experience in IT Helpdesk support, familiarity with common troubleshooting methods and tools, and the ability to adapt to different IT environments and challenges. Join our team as an IT Helpdesk Specialist and leverage your skills to contribute to our IT operations effectively.,

As a Network/System Engineer at Dbrains Info System & Controls Pvt Ltd, you will be responsible for installing and configuring client computer systems. Your role will involve responding to client IT support requests, diagnosing software, networking, or hardware issues, and providing technical support either on-site or via remote-access systems. It is mandatory to have 1 to 2 years of experience in a similar field and possess a Hardware Diploma/ITI Diploma. Your duties will include offering solutions that cater to the client's needs, repairing hardware malfunctions, software issues, and networking problems. Maintaining strong client relations, tracking and managing work records, and compiling job reports will also be part of your responsibilities. This is a full-time position and only male candidates are being considered for this role. If you meet the required qualifications and are interested in this position, please send your CV to the following email address: hr@dbrains.in or contact the HR Executive at 9349251985. The work location for this role is in person. We look forward to receiving your application and potentially welcoming you to our team at Dbrains Info System & Controls Pvt Ltd.,

As a customer service representative at Adeeba BPO, your primary responsibility will be to handle incoming calls from customers who are facing computer-related issues such as software problems, pop-up calls, error code messages, antivirus issues, and issues with Mac laptops, iPads, and iPhones (like Activation lock, iPhone disable, iTunes, etc.). Your role will involve troubleshooting these issues effectively and providing solutions to customers, along with charging an appropriate amount for the services rendered. To excel in this role, you should possess the following qualifications: - Excellent fluency in English. - Minimum of 1 year of experience working in a technical profile within an international BPO. - High school pass or any graduate degree. In addition to the standard qualifications, we offer the following benefits: - Salary disbursed on the 1st of every month. - Attractive incentive policy. - No extended working hours. - Minimum 20% hike in salary based on performance in the interview. If you meet the qualifications and are interested in joining our team, please contact us at Seven Nine Eight Zero Two Five Seven Three Three Four. We look forward to potentially working with you at Adeeba BPO.,

Field Service Engineer (Semiconductor) Role Summary: Responsible for on-site installation, maintenance, and repair of semiconductor equipment. Acts as the primary technical contact for customers. Key Responsibilities: Install and calibrate semiconductor manufacturing equipment. Diagnose and troubleshoot hardware/software issues. Provide technical support and training to customers. Document service activities and maintain service logs. Collaborate with engineering teams to improve product reliability. Qualifications: Bachelors in Electrical, Mechanical, or Electronics Engineering. Experience with semiconductor tools (e.g., lithography, etching). Strong problem-solving and customer service skills.

As a Desktop Administrator at Hilary Rhoda Cosmetics (Planet Cosmo) in Gurgaon, Haryana, your role is crucial in managing and maintaining the organization's IT infrastructure to ensure smooth operations and optimal performance. You will be responsible for a variety of tasks, including setting up new employee accounts and devices, troubleshooting technical issues, and overseeing security systems. Your main responsibilities will include: Employee Onboarding: - Creating and configuring new employee accounts in email and other systems. - Providing laptops and necessary hardware to new employees. - Ensuring timely and accurate setup of new employee workstations. IT Support: - Offering first-level technical support to employees for hardware and software issues. - Resolving common IT problems like network connectivity, software installations, and printer issues. - Escalating complex technical issues to higher-level support teams or external vendors when necessary. Security Management: - Monitoring and managing the organization's CCTV system for proper functioning and incident recording. - Implementing and maintaining security policies and procedures to safeguard sensitive data and systems. - Staying informed about security threats and vulnerabilities to take proactive measures for risk mitigation. System Maintenance: - Conducting regular system maintenance tasks such as software updates, patch management, and hardware upgrades. - Monitoring system performance to identify and address potential issues proactively. - Backing up critical data and systems to ensure business continuity. Documentation: - Maintaining accurate documentation of IT processes, procedures, and system configurations. - Creating and updating user manuals and knowledge base articles to support employees. To excel in this role, you should have a strong understanding of IT infrastructure, proficiency in hardware and software troubleshooting, experience in user account management, knowledge of security best practices, excellent communication skills, and the ability to work both independently and as part of a team. Strong problem-solving and analytical skills are also essential. As part of the benefits, you will have access to training activities, employee-friendly policies, health insurance, and Provident Fund. The job is full-time, with day shifts from Monday to Friday. A Bachelor's degree is preferred, along with at least 1 year of IT experience. Being able to reliably commute to Gurugram, Haryana, or planning to relocate before starting work is preferred.,

The Mobile Phone Technician position in Kollam is a full-time on-site role that requires you to be responsible for maintenance and repair of mobile devices, troubleshooting hardware and software issues, providing exceptional customer service, and performing preventive maintenance tasks. In addition to these responsibilities, you may also be involved in training new technicians and keeping abreast of the latest mobile technologies and repair techniques. To excel in this role, you should possess skills in maintenance & repair, preventive maintenance, troubleshooting hardware and software issues, excellent customer service abilities, and the capacity to train new technicians. Strong communication skills, the ability to work independently on-site, and experience in the mobile phone industry would be advantageous. A technical certification or diploma in a related field is also preferred.,

As a Nutanix Administrator at VIHA ENTERPRISE based in Mumbai, you will be responsible for managing and maintaining the Nutanix environment to ensure system uptime and stability. Your role will involve performing routine system checks, troubleshooting issues, implementing upgrades and patches, and ensuring compliance with security policies and procedures. You will work closely with other IT staff, provide support for IT projects, and contribute to the overall efficiency of the IT infrastructure. To excel in this role, you should possess skills in Nutanix administration and system management, along with experience in troubleshooting and resolving hardware and software issues. Proficiency in performing routine system checks, implementing upgrades and patches, and familiarity with IT security policies and compliance are essential. Strong communication and teamwork skills are crucial for effective coordination with colleagues, and the ability to work independently and manage tasks efficiently is highly valued. Ideally, you should hold a Bachelor's degree in Computer Science, Information Technology, or a related field. Possessing relevant certifications such as Nutanix Certified Professional (NCP) would be advantageous. Knowledge of Nutanix AHV, Prism Central, Nutanix Architecture, including clusters, VMs, storage, and Networking is key to succeeding in this role. You will be expected to perform troubleshooting of hardware, VM, and storage-related incidents, assist with routine operations, diagnose and resolve issues identified in Prism Central, and monitor Nutanix cluster performance using Prism Central dashboards. With 3-5 years of work experience, you will be offered a competitive salary ranging from 5-6 LPA for Level 1 and 7-8 LPA for Level 2. Join our dedicated team at VIHA ENTERPRISE and contribute to delivering reliable and quality IT services to businesses across India.,

As an IT Support Specialist at our company located in Mohali, Chandigarh, you will be responsible for providing technical assistance to our users in a multilingual environment. Your primary focus will be troubleshooting hardware and software issues on both Windows and macOS operating systems. You should have a strong understanding of basic networking concepts such as IP addresses, VPN, and Wi-Fi configurations. Proficiency in ticketing systems and remote support tools is essential for this role to efficiently address user concerns. Being fluent in French and Spanish is a requirement as you will be handling technical concepts in all three languages. Additionally, you should have knowledge of keyboard layouts and region-specific settings to assist users effectively. Good communication skills, both verbal and written, are crucial for interacting with users from diverse cultures. In this role, your problem-solving abilities will be put to the test as you work in a fast-paced IT support environment. You should excel in interpersonal skills to engage with users from various backgrounds. Effective communication of technical information in a clear manner is key to ensuring user satisfaction. The ideal candidate will have 3-4 years of experience in IT support or customer service, preferably in multilingual IT environments. Familiarity with technical documentation in French, Spanish, and English will be advantageous in this role. If you are looking for a challenging opportunity where you can apply your technical skills, language proficiency, and customer service experience, then this IT Support Specialist position is perfect for you. Join our team and be part of a dynamic work environment where your expertise will be valued and appreciated.,

You will be working as a Desktop Engineer on a full-time on-site basis in Navsari. Your responsibilities will include installing, maintaining, and repairing desktop computers, peripherals, and software. You will be required to troubleshoot hardware and software issues, provide technical support to end-users, and ensure optimal workstation performance. Additionally, you may need to manage software installations and updates, conduct regular system maintenance, and collaborate with other IT team members for system improvements. To excel in this role, you should have experience in installing, maintaining, and repairing desktop computers and peripherals. Proficiency in troubleshooting hardware and software issues, technical and end-user support skills, and the ability to manage software installations and updates are essential. Strong communication and teamwork skills are also necessary. Additionally, familiarity with relevant operating systems and software applications, experience in system maintenance, and performance optimization will be beneficial. This role requires you to work on-site and promptly address issues as they arise. While a Bachelor's degree in Computer Science, Information Technology, or a related field is preferred, relevant experience and skills will also be considered.,

You will be working as a PLC/SCADA Programmer at SV Controltech India, an industrial automation solutions company based in Pune. As a full-time on-site employee, your responsibilities will include designing, developing, installing, managing, and maintaining equipment used to control and monitor machinery and processes in industrial environments. Your daily tasks will involve programming PLC and SCADA systems, troubleshooting hardware and software issues, and ensuring the smooth operation of automated equipment. Collaboration with other engineers, technicians, and stakeholders will be essential to optimize production processes and ensure compliance with safety standards. The role requires individuals with a Degree/Diploma in Electronics/Electrical/E&TC/Instru./B.Sc-Electronics and 3-6 years of experience in PLC programming and SCADA/HMI system skills. Candidates with knowledge of Automation and Control Systems, experience in troubleshooting technical issues, the ability to read and interpret technical diagrams and schematics, and familiarity with CODESYS and FBD will be preferred. Excellent communication and teamwork skills are necessary for effective collaboration with the team. Working experience with Rockwell, Siemens, Eurotherm, or IA systems is advantageous. A good understanding of industrial automation networking and communication protocols is also required for this role. Immediate joiners are preferred, and the remuneration ranges from 4.5L to 8L per year.,

Are you a tech-savvy problem solver with a passion for delivering top-notch IT support We are looking for an IT Support Technician to join our team and provide remote assistance to our clients. Reporting directly to the Information Technology Manager, the Information Technology Support Technician is responsible for resolving various computer and technical problems at various medical & dental offices or worksites via telephone, email remote connections or in person. MAJOR RESPONSIBILITIES: - Provide remote technical support to clients, including troubleshooting hardware and software issues, installing and configuring equipment, and resolving network connectivity issues. - Collaborate with clients to understand their IT needs and recommend appropriate solutions to enhance efficiency and productivity. - Perform routine maintenance tasks, such as system updates, backups, and security patches, to ensure optimal performance and security of IT systems. - Document all support activities, including resolutions, recommendations, and client interactions, to maintain accurate records and facilitate knowledge sharing. - Stay current with industry trends and emerging technologies to provide proactive support and innovative solutions to clients. - Responds to, reviews, prioritizes, and processes Service Desk tickets. - Strong understanding of PC hardware and software. - Experience with Ticketing system is an asset - Experience with general networking concepts, VPN - Experience supporting Corporate printers, print management, set up, scan to email functionality Requirements: - Proven experience in IT support roles, with a strong foundation in troubleshooting hardware, software, and network issues. - Solid understanding of computer systems, networks, and peripherals, with the ability to quickly learn and adapt to new technologies. - Phenomenal organizational, written, verbal, and interpersonal communication skills are a necessity - Proficiency in English at a native or near-native level is required - 2 years of directly related Tier 2 experience. 4+ years of experience alongside a BSC degree or equivalent experience is an asset Job Types: Full-time, Permanent Benefits: - Paid time off - Work from home Shift: - Day shift - US shift Work Days: - Monday to Friday Education: - Bachelor's (Required) Experience: - IT support: 3 years (Required) Work Location: In person Application Deadline: 04/07/2025 Expected Start Date: 15/04/2025,