International BPO hiring for Tech support Adeeba BPO

1.0 - 5.0 years

0 Lacs

kolkata, west bengal

On-site

You will be responsible for handling inbound technical calls from customers regarding computer software issues such as pop-up calls, error code messages, antivirus issues, as well as issues related to Mac laptops, iPads, iPhones (like Activation lock, iPhone disable, iTunes, etc.). Your main task will be to troubleshoot these issues and charge an amount to resolve them. Qualifications: - Fluent in English - Minimum 1 year of experience working in a tech profile in an international BPO - High school pass or any Graduate - Good communication skills and strong convincing power - Ability to effectively close calls - Basic computer knowledge - Willingness to work in any shift for 6 days a week - ...

Posted 1 day ago

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Tech Support Adeeba BPO

1.0 - 5.0 years

0 Lacs

kolkata, west bengal

On-site

As a customer service representative at Adeeba BPO, your role will involve handling inbound calls from customers facing computer-related issues such as software errors, pop-up notifications, error code messages, antivirus problems, as well as issues with Mac laptops, iPads, and iPhones including Activation Lock, iPhone disable, iTunes problems, etc. Your responsibility will be to troubleshoot these issues effectively and charge customers accordingly to resolve the issues. Key Responsibilities: - Respond to customer calls regarding computer-related issues promptly and professionally - Troubleshoot and diagnose software errors, pop-up notifications, error code messages, antivirus issues, and p...

Posted 1 month ago

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Tech Engineer - SD Mphasis

4.0 - 8.0 years

0 Lacs

hyderabad, telangana

On-site

As a Tech Engineer - SD at Mphasis, you will be based in Hyderabad and expected to have 4 to 5 years of experience in Help Desk support with Mac Laptops. The role requires you to be comfortable with 24*7 rotational shifts and have an immediate notice period. A minimum graduate degree is required, with preference given to B-Tech/BE graduates. Your responsibilities will include working with Mac laptops, possessing basic networking knowledge (VPN, DNS), managing and administering within AD Users and Computers, familiarity with vSphere services, including vCenter and virtual machines, and Jamf administration for device management and packaging. You will be responsible for providing Help Desk sup...

Posted 2 months ago

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International BPO hiring for Tech support Adeeba BPO

1.0 - 5.0 years

0 Lacs

kolkata, west bengal

On-site

Adeeba BPO is a prominent provider of international business and technology services, driven by a commitment to client satisfaction and innovation. Our services encompass inbound technical support as well as web designing and development, available 24/7 to clients in the UK, US, Australia, and various European nations. While based in Kolkata, we also maintain subsidiaries in Thailand, the US, and the UK. As a tech support professional at Adeeba BPO, you will be tasked with addressing customer concerns related to software issues such as pop-up calls, error code messages, antivirus problems, and issues with Mac laptops, iPads, and iPhones including Activation lock, iPhone disable, iTunes, etc....

Posted 2 months ago

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Tech Support Adeeba BPO

1.0 - 5.0 years

0 Lacs

kolkata, west bengal

On-site

As a customer service representative at Adeeba BPO, your primary responsibility will be to handle incoming calls from customers who are facing computer-related issues such as software problems, pop-up calls, error code messages, antivirus issues, and issues with Mac laptops, iPads, and iPhones (like Activation lock, iPhone disable, iTunes, etc.). Your role will involve troubleshooting these issues effectively and providing solutions to customers, along with charging an appropriate amount for the services rendered. To excel in this role, you should possess the following qualifications: - Excellent fluency in English. - Minimum of 1 year of experience working in a technical profile within an i...

Posted 3 months ago

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