International BPO hiring for Tech support Adeeba BPO

1.0 - 5.0 years

0 Lacs

kolkata, west bengal

On-site

Adeeba BPO is a prominent provider of international business and technology services, driven by a commitment to client satisfaction and innovation. Our services encompass inbound technical support as well as web designing and development, available 24/7 to clients in the UK, US, Australia, and various European nations. While based in Kolkata, we also maintain subsidiaries in Thailand, the US, and the UK. As a tech support professional at Adeeba BPO, you will be tasked with addressing customer concerns related to software issues such as pop-up calls, error code messages, antivirus problems, and issues with Mac laptops, iPads, and iPhones including Activation lock, iPhone disable, iTunes, etc. Your responsibilities will include troubleshooting these issues effectively and charging a fee for resolving them. Qualifications for this role include fluency in English, a minimum of 1 year experience in a technical role within an international BPO, and at least a high school diploma or any undergraduate degree. Strong communication skills, excellent convincing abilities, the capacity to close calls efficiently, basic computer proficiency, flexibility to work in any shift schedule (6 days a week), and immediate availability are also essential requirements. In addition to a competitive salary disbursed on the 1st of every month, we offer an attractive incentive policy with no extended working hours. There is a minimum 20% salary hike possibility based on your performance in the interview. If you are interested in this opportunity, please contact us by calling Seven Nine Eight Zero Two Five Seven Three Three Four.,

Posted 1 month ago

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Tech Support Adeeba BPO

1.0 - 5.0 years

0 Lacs

kolkata, west bengal

On-site

As a customer service representative at Adeeba BPO, your primary responsibility will be to handle incoming calls from customers who are facing computer-related issues such as software problems, pop-up calls, error code messages, antivirus issues, and issues with Mac laptops, iPads, and iPhones (like Activation lock, iPhone disable, iTunes, etc.). Your role will involve troubleshooting these issues effectively and providing solutions to customers, along with charging an appropriate amount for the services rendered. To excel in this role, you should possess the following qualifications: - Excellent fluency in English. - Minimum of 1 year of experience working in a technical profile within an international BPO. - High school pass or any graduate degree. In addition to the standard qualifications, we offer the following benefits: - Salary disbursed on the 1st of every month. - Attractive incentive policy. - No extended working hours. - Minimum 20% hike in salary based on performance in the interview. If you meet the qualifications and are interested in joining our team, please contact us at Seven Nine Eight Zero Two Five Seven Three Three Four. We look forward to potentially working with you at Adeeba BPO.,

Posted 1 month ago

Apply

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