Tech Support

As a customer service representative at Adeeba BPO, your primary responsibility will be to handle incoming calls from customers who are facing computer-related issues such as software problems, pop-up calls, error code messages, antivirus issues, and issues with Mac laptops, iPads, and iPhones (like Activation lock, iPhone disable, iTunes, etc.). Your role will involve troubleshooting these issues effectively and providing solutions to customers, along with charging an appropriate amount for the services rendered. To excel in this role, you should possess the following qualifications: - Excellent fluency in English. - Minimum of 1 year of experience working in a technical profile within an international BPO. - High school pass or any graduate degree. In addition to the standard qualifications, we offer the following benefits: - Salary disbursed on the 1st of every month. - Attractive incentive policy. - No extended working hours. - Minimum 20% hike in salary based on performance in the interview. If you meet the qualifications and are interested in joining our team, please contact us at Seven Nine Eight Zero Two Five Seven Three Three Four. We look forward to potentially working with you at Adeeba BPO.,