Associate / Client Tech Support (Voice Process)

As a Technical Support Executive at Adeeba BPO, your role involves providing remote diagnostic technical support for computer software-related issues. Your duties will include: - Resolving client issues and inquiries related to computer software through remote diagnostics. - Demonstrating excellent telephonic soft skills to effectively communicate with clients. - Being open to working in a 24x7 work environment with rotating shifts. - Handling irate customers and clients with professionalism and empathy. - Managing stressful situations calmly and efficiently. To qualify for this position, you should meet the following requirements: - Undergraduate degree with at least 1 year of experience in technical sales. - Proficiency in telephonic communication with strong soft skills. - Willingness to work in a dynamic 24x7 work environment. - Ability to handle irate customers and stressful situations effectively. Adeeba BPO offers a competitive salary with attractive incentive policies. There is no stretch policy in place, and a minimum 20% hike is possible depending on your interview performance. If you are interested in this opportunity, reach out to us at Seven Nine Eight Zero Two Five Seven Three Three Four.,