684 Mac Jobs - Page 7

Skills C/C++ developer, C/C++ Developer with 4G/5G knowledge, C/C++ Developer with Telecom/4G/5G background, C/C++ in Linux, C/C++ with Data Structure : Develop and maintain software components for LTE/5G RAN protocol stacks (RRC, PDCP, RLC, MAC, PHY). Implement features based on 3GPP standards for 4G/5G networks Experience in L2, MAC Scheduler implementation/enhancement, FAPI or Convergence Layer integration with Physical Layer (L1) Preferred hands on with integration of SDR (USRP) based L1 with 4G/5G L2 Good understanding of L3 and NAS Protocols Good understanding of 4G, 5G SA and 5G NSA protocol procedure and network architecture Proficiency in tools like GDB, Valgrind, and Wireshark for debugging and performance analysis Strong programming skills in C/C++ TCP/UDP socket programming for data exchange in Layer 3 protocols (e.g., S1AP, NGAP, X2AP) Multi-threading and concurrency (e.g., using POSIX threads). Memory management (dynamic allocation, pointers). Real-time programming. Performance optimization. Skills in containerization (e.g., Docker) for virtualized RAN and cloud-based deployments

Hello, We are hiring for Technical Support (International Voice Process) for one of the Big4 Company for C2H. Kindly reach me on whatsapp 7978743691/'sahil.sahoo@dynpro.in Payroll: Dynpro India Pvt Ltd (C2H/Contract2Hire) Technical Support (International Voice Process) Work Location: Mind space-Hyderabad Shift: Rotational Hybrid Model Experience: 1-3 Years Any graduate Mandatory Skills: Excellent written, verbal, listening, analytical and logical skills. Easily grasp and communicate complex ideas. Excellent problem solving skills. Knowledge of MS Office 2016 including Outlook, Exchange Servers, Office 365 Knowledge of computer Hardware and Software troubleshooting. Knowledge of Operating Systems like Window 7, 8,8.1 and 10 & Mac Knowledge of Network and Internet troubleshooting Knowledge of PDA (mobile devices) Setup & troubleshooting Knowledge of Active Directories (Good experience on system troubleshooting, office 365 troubleshooting, Active directory, networking, OS- windows 10 troubleshooting) Virtual Interview with 3 rounds Note: Kindly share your CV on the below mentioned details if your profile is match Experience: Ctc: Exp ctc: Notice period: Thanks & Regards Sahil Sahoo Executive- Talent Acquisition Whatsapp No:- +91-7978743691 sahil.s@dynpro.in Dynpro India Pvt Ltd

You are an experienced IT Systems Engineer with over 6 years of experience, based in Bangalore. Your role involves installing, configuring, testing, and maintaining operating systems, application software, data security, and system management tools. You will ensure the highest levels of systems and infrastructure availability for the organization. Your responsibilities include managing and monitoring all installed systems and infrastructure in line with company guidelines or SOP. You will define customers" needs and functionality in a service development cycle, implement warranty and support activities, and evaluate existing systems while providing technical direction to IT support staff. Collaboration with other professionals is crucial to ensure high-quality deliverables within organization guidelines, policies, and procedures. You will focus on work process optimization methods, risk management tools, and monitor existing systems to maintain structural integrity. Additionally, you will oversee the development and installation of new hardware and software, configure operating systems and other software, and test installed software for glitch detection. Your role involves providing technical direction to IT support staff, ensuring constant availability of technical resources, designing and implementing security systems and redundant backups for data safety, and proactively maintaining the highest levels of systems and infrastructure availability. You will monitor and test application performance, identify potential bottlenecks, and work with developers to implement solutions. Writing and maintaining custom scripts to increase system efficiency, participating in the design of information and operational support systems, and assisting vendors and IT personnel in issue resolution are also part of your responsibilities. Strong metrics and operational excellence focus, exceptional communication skills, decision-making abilities, information security knowledge, analytical skills, and organizational skills are essential for success in this role. A Bachelor's Degree in Information Technology, Computer Engineering, or a related field is required, with a Master's degree preferred. Certification in cloud computing and network knowledge such as OSI network layers and TCP/IP protocols would be beneficial. You must have proven experience in system engineering, IT support, installation, and maintenance of OS and software, along with the ability to create automated scripts and software. Confidentiality agreement signing and trade secret protection are mandatory, along with exceptional networking skills and knowledge. If you possess the required skills and experience, and are seeking a challenging opportunity as an IT Systems Engineer, this role could be a perfect fit for you.,

We are seeking an experienced and highly skilled Lead Packaging Engineer with deep expertise in application packaging, deployment, automation, and endpoint management. The ideal candidate must possess extensive hands-on experience with Intune, SCCM, Jamf Pro, Windows, MacOS, and automation scripting using PowerShell, AdminStudio, PSEditor, and other packaging tools. You will lead packaging initiatives, drive standardization, and support enterprise-wide deployment strategies. Key Responsibilities Application Packaging & Deployment: Lead end-to-end application packaging (MSI, App-V, IntuneWin, PKG formats) for Windows & MacOS. Manage application lifecycle including packaging, testing, deployment, and updates. Utilize AdminStudio, InstallShield, Orca, and PSEditor for packaging and troubleshooting. Expertise with Intune and Jamf Pro for modern device management. Deliver advanced Intune support (Windows and macOS), focusing on device compliance, application deployment, provisioning, and troubleshooting Support macOS devices via Jamf and Intune , ensuring alignment with organizational security standards Endpoint Management: Manage deployment processes using SCCM for Windows environments. Leverage Intune and JAMF Pro for cloud-based deployment and policy management. Lead migration from SCCM to Intune and JAMF aligned with cloud strategies. Automation & Scripting: Develop automation scripts using PowerShell for packaging and deployment. Maintain code repositories and documentation. Use PowerShell (expert level) along with Bash and Python for cross-platform automation and data collection Identify and resolve gaps in user onboarding/offboarding by building and maintaining automation and integrations Build and maintain internal knowledge base and operational documentation Collaboration & Leadership: Lead the packaging team and mentor junior engineers. Coordinate with security and global IT teams. Maintain technical documentation and SOPs. Required Skills & Experience Technical Expertise: 8-12 years of experience in application packaging and deployment. Strong knowledge of Intune, SCCM, and Jamf Pro. Expert-level experience with Windows and MacOS platforms. Advanced PowerShell scripting skills. Hands-on with AdminStudio, InstallShield, PSEditor, and Orca. Soft Skills: Strong analytical and troubleshooting abilities. Excellent communication and leadership skills. Proactive in learning and adopting new technologies. Preferred Qualifications Microsoft certifications (MD-102, SC-300). JAMF 200/300 certifications. Knowledge of Azure AD, Group Policies, and Zero Trust. Exposure to DevOps and CI/CD pipelines. r1rcm.com Facebook

Challenges Building for Scale, Rapid Iterative Development and Customer-centric Product Thinking at each step defines every day for a developer at PhonePe. Though we engineer for a 50million+ strong user base, we code with every individual user in mind. While we are quick to adopt the latest in Engineering, we care utmost for security, stability, and automation. Apply if you want to experience the best combination of passionate application development and product-driven thinking. Roles & Responsibilities Managing accounts during integration Working with Products, Tech team and understand different product flow Attending meetings/con calls with Merchant's Tech/Business team Understanding Merchant's flow, requirements and suggesting the solution to them Researching, diagnosing, troubleshooting and identifying solutions to resolve the merchant integration Issue. Taking ownership of customer/merchant issues reported and seeing problems through to resolution Ask merchant the targeted questions to quickly understand the root of the problem Understanding Tech issues involved in integration & Providing resolution Automate the process to solve the merchant integration issue and merchant requirements Skillset required Hands-on experience with Windows/Linux/Mac OS environments. Python and SQL - Required for this role Knowledge of any programming language (Ex- PHP, JAVA, ASP.Net), platforms (Android, iOS). Ability to diagnose and troubleshoot basic technical issues and to provide step-by-step technical help Familiarity with remote desktop applications Excellent problem-solving, communication skills Good understanding of IT terminologies and concepts Job Location Bangalore Experience 2 to 5 years PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news

: Job Title- AEM Front End Senior Developer, AVP Location- Pune, India Role Description We are looking for a experience & talented User interface Front end Engineer to join our team. The ideal candidate will have extensive experience in developing, managing, and optimizing AEM solutions to support our digital content strategy. What well offer you : 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities We are looking for someone who: Is a team player. Works directly with Key IT stakeholders to gather requirements, design, consider design alternatives, facilitate discussions and provide out of the box solutions Translates business requirements into technical solutions, in line with a high-quality client experience, in close collaboration with the UX/UI designers and business stakeholders. Ensuring the knowledge sharing with the team on needs and complete ownership on the task assigned to the user Attend Squad ceremonies e.g. daily stand-up meeting Support production issues, co-ordinate with respective depended team and resolve the issues on time. Your skills and experience Front End Web Technology Proficiency Minimum hands-on experience of 10-12 years with Strong knowledge of JavaScript incl. jQuery , as well as HTML5 , CSS3 , Bootstrap , and Angular 12 (nice to have) Adobe Experience Manager Expertise Minimum of 3-5 years of hands-on development experience on Adobe Experience Manager based websites and application front-ends. Analytical and Technical Skills High level of analytical and technical capabilities. Proactive Approach: Capable of gaining insights into business objectives, anticipating solutions, and proactively engaging with business stakeholders to align technical possibilities with business needs. Adobe Services Knowledge Familiarity with Adobe Managed Services or Adobe Cloud Services. Agile Methodology Strong understanding and promotion of Agile values familiar with tools such as JIRA and Confluence. Repository Management Experience with Bitbucket and GitHub How well support you

Internship Highlights: Gain practical experience in managing IT assets and email accounts. Work on IT infrastructure support and troubleshooting. Contribute to real-time IT projects and user support. Key Responsibilities: Email ID Creation & Management Assist in setting up and configuring email accounts. Manage distribution lists and troubleshoot email issues. IT Asset Handling Track and manage hardware/software inventory. Document asset assignments and support procurement. Infrastructure & User Support Monitor system performance and assist in troubleshooting. Help resolve hardware/software issues and train users. Qualifications: Fresh graduates or students pursuing IT/CS degrees. Basic understanding of email systems and IT asset management. Eagerness to learn and strong communication skills. Preferred Skills: Familiarity with Windows/Mac OS. Basic networking knowledge. Proficiency in Microsoft Office Suite.

Key Responsibilities: 1. System Maintenance and Monitoring: o Install, configure, and maintain operating systems, servers, and applications. o Monitor system performance and ensure system availability and reliability. o Conduct regular system health checks and updates. 2. Network Administration: o Configure and troubleshoot local area networks (LAN), wide area networks (WAN), and VPN connections. o Manage firewalls, routers, and switches to ensure secure and stable network connectivity. o Monitor network traffic and address connectivity issues promptly. 3. User Support: o Provide technical support to users, addressing hardware, software, and network-related issues. o Create and manage user accounts, permissions, and access controls in accordance with company policies. o Assist with onboarding new employees by setting up user accounts and devices. 4. Backup and Recovery: o Develop and maintain backup strategies to ensure data integrity and availability. o Perform regular backups and restore operations when necessary. 5. Security Management: o Implement and maintain IT security policies and protocols to safeguard company data. o Monitor for security breaches and vulnerabilities, applying updates and patches as needed. o Conduct regular audits to ensure compliance with security standards. 6. Documentation and Reporting: o Maintain detailed documentation of system configurations, processes, and procedures. o Prepare reports on system performance, incidents, and improvements. 7. Continuous Improvement: o Research and recommend upgrades, tools, and technologies to enhance system performance and reliability. o Collaborate with other teams to support IT projects and business objectives. Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field. Proven experience as a System Administrator, Network Administrator, or similar role. Strong knowledge of operating systems (e.g., Windows, Linux, macOS) and server management. Familiarity with virtualization tools (e.g., VMware, Hyper-V) and cloud platforms (e.g., AWS, Azure). Hands-on experience with firewalls, routers, and networking protocols. Understanding of IT security principles and best practices. Excellent troubleshooting and problem-solving skills. Preferred Skills: Experience with scripting languages such as PowerShell, Bash, or Python. Certifications like Microsoft Certified: Azure Administrator, CompTIA Server+, or Cisco Certified Network Associate (CCNA). Familiarity with database management and storage solutions.

Internship Highlights: Gain practical experience in managing IT assets and email accounts. Work on IT infrastructure support and troubleshooting. Contribute to real-time IT projects and user support. Key Responsibilities: Email ID Creation & Management Assist in setting up and configuring email accounts. Manage distribution lists and troubleshoot email issues. IT Asset Handling Track and manage hardware/software inventory. Document asset assignments and support procurement. Infrastructure & User Support Monitor system performance and assist in troubleshooting. Help resolve hardware/software issues and train users. Qualifications: Fresh graduates or students pursuing IT/CS degrees. Basic understanding of email systems and IT asset management. Eagerness to learn and strong communication skills. Preferred Skills: Familiarity with Windows/Mac OS. Basic networking knowledge. Proficiency in Microsoft Office Suite.

1. Provide comprehensive user support services for PC and Mac platforms, video conference equipment, printers/copiers, phone systems, and general IT hardware/software. 2. Provide technical support to employees , partners & customers. 3. Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, cloud & hardware. 4. Perform technical evaluations, analysis, and troubleshooting for supported desktop/servers in response to help desk tickets, including failures and full system outages. 5. Maintain asset inventory and collaborate with external suppliers for potential orders/equipment. 6. Set up accounts and workstations. 7. Manage network servers and technology tools. 8. Troubleshoot issues and outages. 9. Ensure security through access controls, backups and firewalls. 10. Upgrade systems with new releases and models. 11. Build an internal wiki with technical documentation, manuals and IT policies. 12. Perform server administration tasks (ex: user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly. 13. Monitor data-center health using existing management tools, and respond to hardware issues as they arise; help build, test, and maintain new servers when needed. 14. Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments. Plus to Have : 1. Understanding of financial markets & financial technologies. 2. Work experience in the financial services industry. 3. Hands-on experience with trading platforms, especially with MT4/MT5/cTrader. Requirements: 1.Bachelor's degree in Information Technology, Computer Science, or related field. 2 Min 5+ years of working experience as a IT administrator in the information technology sector 3. Experience with or knowledge of programming languages and operating systems, current equipment and technologies, enterprise backup and recovery procedures, systems performance-monitoring tools, active directories, virtualization, HTTP traffic, content delivery, and caching 4. Basic knowledge of network security and data protection practices. 5. Excellent communication skills 6. Strong analytical and problem-solving skills 7.Complete knowledge of various IT systems and networks

Wi-Fi Firmware Engineer Job Location: Chennai Experience: 5 to 8 years Salary: Open Our Client is seeking passionate Firmware engineer with 58 years of experience in developing Wi-Fi firmware. The role involves working on embedded software development for Wi-Fi 6/7 chipsets, focusing on Upper MAC/Lower MAC, Data and Control Paths, and performance optimization within RTOS environments. You will be part of the new Firmware Innovation Centre in Chennai contributing to high performance wireless solutions. Key Responsibilities: Design, implement, and maintain Wi-Fi firmware modules related to: Data Path and Control Path Upper MAC/Lower MAC/PHY integration Wi-Fi 6 and Wi-Fi 7 protocol enhancements Debug critical firmware issues impacting performance, stability, and throughput. Collaborate with hardware, RF, and systems teams to ensure optimal firmware operation across layers. Develop and optimize firmware for real-time embedded environments, ensuring compliance with timing constraints and system KPIs. Participate in code reviews, bring-up, and delivery of firmware to production hardware. Support regulatory (FCC, ETSI etc.,) and feature compliance (e.g., DFS, CCA, Spectral Scan, etc.). Why Join? Be part of a Firmware Innovation Group under experienced leadership. Work on next-generation wireless technologies with cross-functional teams in a global environment. Work on bleeding-edge platforms and direct engagement with chipset vendors. A growth-oriented, fast-paced R&D culture where firmware leads the product innovation Requirements: 5–8 years of embedded software development focused on Wi-Fi or Cellular firmware. Strong knowledge of IEEE 802.11 protocols, especially Wi-Fi 6 and Wi-Fi 7 (MAC/PHY level) or similar technologies in Cellular(LTE/5G) Experience in real-time embedded systems and RTOS environments. Solid debugging skills for firmware bottlenecks, stability issues, and low-level Wi-Fi/Cellular stack problems. Hands-on experience with Qualcomm and/or Broadcom or MediaTek or Intel (or any other chipsets) Experience with Debugging tools: Wireshark, GDB, iperf, Sniffer Advantage: Experience with Qualcomm Wifi/Cellular chipsets Basic experience in host-side driver development (cfg80211/nl80211, netlink communication). Familiarity with Linux wireless applications (e.g., hostapd, wpa_supplicant). Knowledge of OpenWRT, Yocto, QSDK, and user-space tools for embedded Wi-Fi platforms. Knowhow about TDD/TDMA, FDD/FDMA Basic understanding of bootloaders, BSP bring-up, and U-Boot configuration. Familiarity with RF-related features such as: DFS Spectral Scan Transmit power and channel calibration Exposure to RF equipment (e.g., spectrum analyzer) and calibration procedures. Please share profile to anand@anvayainfo.com

We are seeking a skilled and dedicated Computer Hardware Technical Support Specialist .This position requires a deep understanding of computer components, peripherals, and diagnostic tools, as well as excellent communication and customer service skills. Key Responsibilities: Provide technical support to customers via phone, email, or chat regarding hardware issues, installations, and troubleshooting. Diagnose and resolve hardware-related issues, including desktops, laptops, printers, network devices, and other peripherals. Perform system and hardware upgrades, installations, and replacements. Assist with the configuration of hardware components, ensuring compatibility with software and other system elements. Maintain and update documentation related to technical issues, resolutions, and system configurations. Guide customers through hardware troubleshooting steps, from initial diagnosis to resolution. Collaborate with cross-functional teams (such as software support, IT, and network teams) to resolve complex hardware problems. Provide preventive maintenance recommendations to ensure longevity and performance of hardware devices. Test, calibrate, and configure newly purchased hardware. Maintain up-to-date knowledge of computer hardware products and emerging technology trends. Escalate complex or unresolved technical issues to senior staff or management as needed. Ensure high levels of customer satisfaction through timely resolution and professional communication. Qualifications: Proven experience in computer hardware support or technical troubleshooting. In-depth knowledge of computer hardware components (motherboards, CPUs, RAM, hard drives, printers, etc.). Experience with diagnostic tools and utilities for identifying hardware issues. Ability to troubleshoot and resolve hardware and peripheral problems. Basic understanding of operating systems (Windows, macOS, Linux) and how they interact with hardware. Strong problem-solving skills and attention to detail. Excellent verbal and written communication skills. Strong customer service skills, with the ability to explain technical concepts to non-technical users. Ability to work independently as well as in a team environment. A+ certification or equivalent technical certifications (preferred but not required). Ability to lift and move hardware components when necessary. Preferred Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. Experience with networking hardware and setup. Familiarity with software tools used for hardware diagnostics (e.g., memtest, stress testing software). Certification in hardware-related fields (e.g., CompTIA A+, ITIL).

Role and Responsibilities This role is required to: Provide quality support with a high degree of customer service, technical expertise and timeliness. Must be an excellent communicator with responsibility of interacting with business, other technology teams and third-party managed service providers. Working knowledge in Service Desk environment which includes and not limited to Windows OS troubleshooting, Software/App troubleshooting, Services, Hardware etc. Perform periodic EUC/DWP data analysis to identify top volume drivers, root causes that can be automated/scripted. Ensure that tool versions are kept current per OEM and business recommendations Work hand in hand with respective VDU leads for data identification and SOP documentation Work closely with developers to get the required scripts created and implemented Collaborate with all EUC/DWP teams to gather inputs data analysis and scripting opportunities identified to reduce the cycle time or automate the workload Perform periodic audits and conduct assessments for the tools in scope and identify the areas of improvement Closely monitor dashboards and tool usage. Inform respective teams about any trends observed while monitoring and get the same actioned. Conduct lunch & learn sessions and weekly walkthroughs for business and HCL teams to increase tool adoption Qualifications and Education Requirements Proficient with any market leading Unified eXperience Management (UXM) solutions like Nexthink, Aternity, Systrack, 1e Tachyon, Control Up etc. Minimum 5 years of experience in Infrastructure Technology Minimum 3 years of experience in delivering EUC/DWP services. Hands-on/ exposure to Conversational Chatbot solution like ServiceNow VA, Avaamo, Yellow.ai Moveworks, etc. Should have worked and be open to work in a 24x7 environment. Ability to communicate effectively with end users, business owners, developers and various levels of management. Excellent written and verbal interpersonal skills including demonstrated ability to consolidate data to provide easily understandable deliverables Comfortable working in a fast paced, Dynamic environment and developing flexible solutions to meet evolving business requirements Thorough understanding of End user Compute portfolio and products with the ability to deliver detailed technical documentation. Preferred Skills Technical Skills required including but not limited to Basic understanding SCCM Basic understanding of Microsoft Windows, Apple Macintosh design architecture and deployment methodologies Basic Understanding of active directory Basic Understanding of Citrix and other remote/virtual desktop technologies Basic understanding of SQL Basic understanding of PowerShell or any other scripting language Hands on experience on Microsoft Excel and PowerPoint Hands on Experience with different ITSM tools like ServiceNow, BMC Remedy etc.

Job Summary Join our dynamic team as a Content Services Specialist where you will leverage your expertise in Linux and Desktop Support to enhance our remote IT operations. With a focus on content strategy you will play a crucial role in optimizing our content delivery processes. This hybrid role offers the flexibility of day shifts ensuring a balanced work-life experience while contributing to our company's growth and societal impact. Responsibilities Oversee remote desktop support operations to ensure seamless IT service delivery. Provide technical assistance and troubleshooting for Linux-based systems. Collaborate with team members to develop and implement effective content strategies. Analyze and optimize content delivery processes to enhance user experience. Communicate effectively in English to support diverse teams and stakeholders. Monitor system performance and address any issues promptly to maintain operational efficiency. Assist in the development of training materials and documentation for end-users. Contribute to the continuous improvement of IT support processes and procedures. Coordinate with cross-functional teams to align content services with organizational goals. Ensure compliance with company policies and industry standards in all IT operations. Utilize analytical skills to identify trends and recommend improvements in content services. Support the integration of new technologies to enhance content delivery capabilities. Participate in regular team meetings to discuss progress and share insights. Qualifications Demonstrate proficiency in Linux and remote desktop support. Exhibit strong communication skills in English for effective collaboration. Possess a foundational understanding of content strategy principles. Show adaptability in a hybrid work environment with a focus on day shifts. Display a proactive approach to problem-solving and process optimization. Have a keen interest in leveraging technology to improve content services. Be committed to contributing positively to the company's mission and societal impact. Certifications Required CompTIA Linux+ ITIL Foundation Certification Multichannel Proficiency (Tickets, Chat, Calls etc.) Channel Expertise, Consistency and integration, Customer Journey Mapping, Tech Savviness, Collaboration and Coordination Evaluation Method:- Scenario Questions, Experience Review, Tool Proficiency System Administrator Operation Systems Expertise (OS: Windows Servers, Linux/Unix, Mac OS etc). Networking Knowledge, Hardware and software management. Scripting and automation, Security Fundamentals, Problem solving and Troubleshooting, End User Support and training Evaluation Method: Technical Tests, Experience Review, Scenario Questions Web Development Web development basic understanding and experience IT Technical Support and Troubleshooting/ Help Desk

Role & responsibilities Key Responsibilities: • Diagnostics and Repair: • Perform accurate diagnostics to identify issues with Apple devices. • Repair or replace faulty components, including screens, batteries, and internal hardware. • Troubleshoot software issues and perform necessary updates or reconfigurations. • Quality Assurance: • Ensure all repairs meet Apples strict quality standards. • Conduct post-repair testing to confirm that devices are fully functional before returning them to customers. • Maintain a clean and organized work environment to prevent contamination of devices. • Customer Interaction: • Explain technical issues and repair processes to customers in a clear and understandable manner. • Provide estimates for repair costs and timelines. • Educate customers on how to maintain their devices to prevent future issues. • Inventory Management: • Manage and maintain an inventory of repair parts and tools. • Order replacement parts as needed and ensure timely delivery to avoid repair delays. • Track and report inventory usage to the Service Centre Manager. • Documentation and Reporting: • Document all repairs, including parts used, time spent, and customer interactions. • Prepare reports on repair trends, recurring issues, and other relevant metrics. • Maintain accurate records for warranty claims and repairs. • Continuous Learning: • Stay updated on the latest Apple products, technologies, and repair techniques. • Attend Apples official training sessions and certification programs to enhance technical skills Preferred candidate profile Education: Degree or diploma in Electronics, Information Technology, or a related field. • Experience: Minimum of 2-3 years of experience in a technical repair role, Skills: • Strong technical troubleshooting and problem-solving skills. • Proficiency in using diagnostic tools and repair equipment. • Attention to detail and a commitment to maintaining high-quality standards. • Good communication skills to explain complex technical issues to non-technical customers. • Ability to work independently and as part of a team. • Ability to lift and handle heavy equipment safely. Contact Person:- Laxmi Ghosh laxmighosh.oasis@gmail.com 9324945155

As a freight Operation Specialist, you will be in charge of managing daily dispatch operations, building and assigning loads to our carrier networks, tracking and tracing shipments and coordinating loads with truck drivers, brokers and shippers. We are looking for a strategic, efficiency-obsessed, problem-solver with a high sense of urgency to help grow our network of carriers. Key responsibilities include: - Search for the best available loads in the market to meet our carriers expectations - Book and negotiate the best rate possible with brokers and shippers - Manage loads and shipments in real time - Schedule required appointments - Ensure on-time pickup and dropoff always - Driver load monitoring, including resolving any issues that may affect the scheduled times for pickup or dropoff, while proactively communicating to the affected parties - Able to manage an handful of assigned trucks, while providing exceptional customer service - Manages the paperwork associated with every load booking such rate negotiations, verifying rates, broker carrier setups, rate confirmation validation and deliveries, PODs, etc. - Complete broker/carrier packets on behalf of our carrier networks - Responsibile for maintaining and developing carrier files - Track relevant key performance indicators and metrics with focus on identifying efficiencies - Maintain customer profile information and enter loads from customer tenders into our TMS - Update account managers on problem loads and what actions have been taken; update receivers and customers on status of loads - Monitor daily pick-ups and deliveries; verify that loads have arrived on time and in good condition - Take check calls from drivers, ensuring that loads will deliver on time; validate all load data prior to marking loads delivered, for accounting purposes - Investigate product overages, shortages, damages, and complete appropriate documentation - Schedule and reschedule delivery appointments for all loads; accept or decline loads based on direction from account managers - Provide detailed directions and instructions to properly route drivers The ideal candidate - Strong communication and organizational skills - Proficient with Apple Mac OS and Google Suite (GMail, Docs, Sheets) and any related CRM - 2 years minimum experience with customer support services - Preferably with customer service and relationship management experience - Proficient in English - Team player - Ability to problem solve and adapt quickly in a fast-paced Startup working environment. Qualification: Any Graduate

Hiring for CMM5 Level Org!!Proven work experience as a MAC OS Desktop Support Engineer, Technical Support Engineer or similar role.Ability to perform remote troubleshooting and provide clear instructions.Hands-on experience with Mac OS, Windows envt

Key Responsibilities: Provide Level 2/3 support for macOS devices, applications, and Apple hardware (MacBooks, iMacs, iPads). Troubleshoot issues related to network connectivity, security, performance, and system compatibility. Manage and maintain MDM solutions (e.g., Jamf, Kandji, or Mosyle). Assist in onboarding/offboarding users, including device provisioning and configuration. Support and enforce IT policies, security best practices, and data protection protocols. Collaborate with cross-functional IT teams to resolve complex issues. Maintain asset inventory and documentation related to Mac systems. Proactively identify recurring issues and recommend improvements or automation. Required Skills and Qualifications: 25 years of experience in macOS support or Apple IT environment. Strong knowledge of macOS, Apple hardware, and troubleshooting tools. Hands-on experience with MDM solutions (Jamf preferred). Familiarity with ITIL practices and ticketing systems (e.g.ServiceNow). Good understanding of networking basics (Wi-Fi, VPN, DNS, DHCP). Ability to script in Bash or use AppleScript is a plus. Excellent communication and problem-solving skills. Experience supporting mixed environments (macOS + Windows)

For your reference - Below is JD that we are looking for Edelman Job Description ¢ ¢ ¢ ¢ ¢ Excellent oral & written communication Knowledge in Windows AD Knowledge in Exchange Server / Office 365 Cross functional Knowledge in MAC with Windows Domain Knowledge in User Permissions / Access Restriction for Domain Accounts Ensure 100% availability of resources as per SOW Standardize the Service Desk operations and implement best practices ¢ Rotational shift ¢ 24/7 support ¢ Service now ITSM tool Primary Skills (Preferred) ¢ ¢ ¢ ¢ Knowledge in Troubleshooting OS / Network / Printers / Hardware related Issues Knowledge in Troubleshooting Application Related issues Knowledge in Remote Support for Windows / MAC users with appropriate Tools Knowledge of MS Office products (Teams, Onedrive, Sharepoint, word, excel, PowerPoint, Outlook) ¢ User admin task experience ¢ Secondary Skills (Preferred) ¢ Knowledge in Mac OS / Application Troubleshooting

Overview - Our Information Technology (IT) team leads all aspects of IT systems and processes across the enterprise, including data services, security, compliance, applications, automation, and end-user services. Through innovative and streamlined technology solutions, this dynamic team enables company growth, protects data, and serves as a critical partner to all departments of PowerSchool. The IT Specialist, Enterprise Technologies will assist in maintaining Windows and MacBook workstations, Windows and Unix/Linux based servers, provide support to end users on a variety of issues. Identify, research, and resolve technical problems. Respond to telephone calls, email and personal requests for technical support. Document, track and monitor problems to ensure a timely resolution. Install software, printers, telephones, etc. Troubleshoot problematic PC issues and other duties as assigned. Serves as subject matter expert and/or top-tier (onsite) support. Will assist with onsite projects and systems installation and IT infrastructure build-out. Monitors IT Service desk request queues and responds to tickets and calls from Global and India employees as needed. Description - Responds to requests for technical assistance in person, via phone, and/or electronically. Diagnoses and resolves desktop, hardware and software/Applications issues. Researches questions using available information resources. Advises user on appropriate actions Manage personal and team ticket queue. Redirects problems to appropriate resources. Identifies and prioritizes situations requiring urgent attention Documents resolutions and updates knowledgebase Determine whether problem is caused by hardware such as a headphone, modem, printer, cables, external device or telephone Handle problem recognition, research, isolation, resolution and follow up for routine users, referring more complex problems to supervisors or technical staff. Analyse and evaluates incident reports and makes recommendations to reduce help line incident rate. Contact software and hardware vendors to request service regarding defective products. Install personal computers, software and peripheral equipment. Provide end user systems setup and access. Daily monitoring /checks IT Asset Inventory Management. AV systems support. Logging of noted issues Other duties as assigned Requirements - 4-6 years' experience in Desktop or Help Desk Support to domestic and International users in a business setting. Strong technical aptitude, ability and troubleshooting skills to solve hardware and OS/Applications related issues. Excellent communication and customer service skills to support International service desk calls. A high degree of professionalism and the ability to think on your feet. Ability to work in and with teams and IT Asset Management. Experience with AV systems support. Experience with Windows 10/11 and newer is required. Experience with Mac OS Catalina, Big Sur, Monterey and newer is required. Experience with basic networking is required. Experience with Application administration, Active Directory, Office 365, hardware plus. A+, Net+, Security+, ITIL, MCSA Desktop plus. Able to work in 24*7 rotational shifts as per business need.

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Apple iOS Application Development Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application development aligns with business objectives, overseeing project timelines, and facilitating communication among stakeholders to drive project success. You will also engage in problem-solving activities, providing guidance and support to your team while ensuring that best practices are followed throughout the development process. Your role will be pivotal in shaping the direction of application projects and ensuring that they meet the highest standards of quality and functionality. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Mentor junior team members to enhance their skills and knowledge.- Facilitate regular team meetings to discuss progress, challenges, and solutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Apple iOS Application Development.- Good To Have Skills: Experience with Swift and Objective-C.- Strong understanding of mobile application architecture and design patterns.- Familiarity with RESTful APIs and third-party libraries.- Experience in using version control systems such as Git. Additional Information:- The candidate should have minimum 5 years of experience in Apple iOS Application Development.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

Role & responsibilities Key Responsibilities: • Diagnostics and Repair: • Perform accurate diagnostics to identify issues with Apple devices. • Repair or replace faulty components, including screens, batteries, and internal hardware. • Troubleshoot software issues and perform necessary updates or reconfigurations. • Quality Assurance: • Ensure all repairs meet Apples strict quality standards. • Conduct post-repair testing to confirm that devices are fully functional before returning them to customers. • Maintain a clean and organized work environment to prevent contamination of devices. • Customer Interaction: • Explain technical issues and repair processes to customers in a clear and understandable manner. • Provide estimates for repair costs and timelines. • Educate customers on how to maintain their devices to prevent future issues. • Inventory Management: • Manage and maintain an inventory of repair parts and tools. • Order replacement parts as needed and ensure timely delivery to avoid repair delays. • Track and report inventory usage to the Service Centre Manager. • Documentation and Reporting: • Document all repairs, including parts used, time spent, and customer interactions. • Prepare reports on repair trends, recurring issues, and other relevant metrics. • Maintain accurate records for warranty claims and repairs. • Continuous Learning: • Stay updated on the latest Apple products, technologies, and repair techniques. • Attend Apples official training sessions and certification programs to enhance technical skills Preferred candidate profile Education: Degree or diploma in Electronics, Information Technology, or a related field. • Experience: Minimum of 2-3 years of experience in a technical repair role, preferably with experience in repairing Apple products. • Certifications: Apple Certified Macintosh Technician (ACMT) or Apple Certified iOS Technician (ACiT) is highly preferred. • Skills: • Strong technical troubleshooting and problem-solving skills. • Proficiency in using diagnostic tools and repair equipment. • Attention to detail and a commitment to maintaining high-quality standards. • Good communication skills to explain complex technical issues to non-technical customers. • Ability to work independently and as part of a team. • Ability to lift and handle heavy equipment safely. Contact Person:- Laxmi Ghosh laxmighosh.oasis@gmail.com 9324945155

CCNA Global Certification from CISCO ( Network ) with min 2 Year experience is must Provide prompt and accurate information to address customer inquiries related to network issues. -5 days working ( US shift timings ) -2 way cab facility. Required Candidate profile Minimum Graduation along with 2+yrs exp in network & technical support Should be comfortable with Rotational US Shifts (5 Days working) Call / What's app HR - Dharshana 9121280921.

Job Type: Full-Time/Permanent Work Mode: Office (5 days in office) ****Work Timings: Rotational Shift**** *****2 Way Cab Facility****** Job Summary: The purpose of the Technology Specialist is to be the first responder to Incident technology support tickets and phone calls. The Technology Specialist gathers and analyzes information about an Associate technical issue and determines the best method to resolve the problem ESSENTIAL FUNCTIONS: Answer incoming phone calls to the Support Center phone line. This requires active engagement and partnership with the caller to resolve the issue or take the appropriate next steps to resolve the issue. Respond, resolve, or escalate technical support requests submitted to the Support Center help desk ticket system. Provide hardware technical support repair for Dell laptops, Dell Desktops, and Copier devices Experience Details Technical Support or equivalent support environment Previous experience working in the IT Field CRITICAL SKILLS Ability to work a range of different work schedules Proficient knowledge of Microsoft Windows, Mac, and iOS Operating Systems Working knowledge of Microsoft Office 365 Administration Proficient knowledge of Dell laptop and desktop repair Working knowledge of copier printer and scanner devices Ability to communicate technical information, both verbal and written to a wide range of end-user skill levels Ability to effectively prioritize and execute tasks in a high-pressure environment Working knowledge of computer networking (TCP/IP)

We are looking for a skilled Desktop Support Engineer - L2 to provide technical support, troubleshoot hardware and software issues, and ensure seamless IT operations. The ideal candidate should have 3 years of experience in IT support and be proficient in handling escalations, system administration, and user support. Key Responsibilities: • Provide Level 2 support for desktops, laptops, printers, and other IT peripherals. • Troubleshoot hardware, software, and network connectivity issues. • Manage Active Directory (AD), user account setup, and permissions. • Install, configure, and maintain Windows/Mac OS, applications, and security patches. • Support and troubleshoot Microsoft Office 365, Outlook, and email configurations. • Handle remote support and on-site troubleshooting for end users. • Assist in managing antivirus, security updates, and data backups. • Coordinate with L3 support teams and vendors for issue resolution. • Maintain IT asset inventory and documentation Required Skills & Qualifications: • 3 years of experience in desktop support or IT helpdesk. • Strong knowledge of Windows OS, Active Directory, and Office 365. • Experience with network troubleshooting (LAN, Wi-Fi, VPN