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1.0 - 3.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Req ID: 309521 We are currently seeking a Helpdesk Associate - ITIL to join our team in Bengaluru, Karntaka (IN-KA), India (IN). In these roles you will be responsible for Provide exceptional IT Service Desk support, guidance and training to end-users for various IT devices, applications or processes. Record, Update and Escalate Support issues to the next level in a timely manner. Support all IT onboarding activities for end-users "¢ Work with our internal IT Teams on system testing, integration and maintenance. "¢ Engage in discovery of new IT business tools, to support our business users as well as our internal IT Team. Seek, Suggest, Evaluate and implement process and Technology improvements. "¢ Willing to learn & grow in other IT Business areas for this role include Excellent English written and verbal communication skills. "¢ Exceptional customer service skills. "¢ Great Team player "¢ Great communication skills, comfortable working with various stakeholders "¢ Strong troubleshooting skills, bug finding, and resolution "¢ Ability to work independently within a diverse global team "¢ IT software and hardware troubleshooting knowledge and skills (Win 10, MacOS, iOS, Android, Google Suite and Microsoft Environment) In addition, preferable skills and behaviors include"¢ Knowledge in First Level Support for Business applications as Oracle, Workday, BI, Agile, etc. "¢ Knowledge in Desktop Support "¢ Familiar with ITIL Concepts and Processes. Possesses knowledge of Microsoft Applications like MS Visio MS Excel & MS Power point etc.
Posted 1 week ago
1.0 - 4.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Req ID: 315812 We are currently seeking a Helpdesk Senior Associate - ITIL to join our team in Bangalore, Karntaka (IN-KA), India (IN). Position's Overview At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company"™s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. NTT DATA, Inc. currently seeks an "Help Desk SR.Associate " to join our team in "Bangalore". Position's General Duties and Tasks In these roles you will be responsible for: Provide exceptional IT Service Desk support, guidance and training to end-users for various IT devices, applications or processes. Record, Update and Escalate Support issues to the next level in a timely manner. Support all IT onboarding activities for end-users Work with our internal IT Teams on system testing, integration and maintenance. Engage in the discovery of new IT business tools, to support our business users as well as our internal IT Team. Seek, Suggest, Evaluate and implement process and technology improvements. Willing to learn & grow in other IT Business areas for this role include: Excellent English is written and verbal communication skills. "¢ Exceptional customer service skills. "¢ Great Team player "¢ Great communication skills, comfortable working with various stakeholders 4,50,000"¢ Strong troubleshooting skills, bug finding, and resolution "¢ Ability to work independently within a diverse global team "¢ IT software and hardware troubleshooting knowledge and skills (Win 10, macOS, iOS, Android, Google Suite and Microsoft Environment) In addition, preferable skills and behaviours include"¢ Knowledge in First Level Support for Business applications such as Oracle, Workday, BI, Agile, etc. "¢ Knowledge in Desktop Support "¢ Familiar with ITIL Concepts and Processes. Possesses knowledge of Microsoft Applications like MS Visio MS Excel & MS PowerPoint etc.
Posted 1 week ago
2.0 - 6.0 years
6 - 10 Lacs
Hyderabad
Work from Office
About the Role: Grade Level (for internal use): 09 A technical graduate / Postgraduate Must have hands on experience of .net core, C#, WebAPI, Web Services, Entity Framework (or other ORM) and terraform. Good hold on MS-SQL and or any other relational DB, writing complex queries, DDL and DMLs. Must have hands on experience of Design Patterns and good hold on development methodologies like SOLID and TDD. Experience in front-end development using Angular, Kendo, Typescript, MFE, redux, JavaScript, CSS/bootstrap and HTML5. Communication – Fluent in English speaking and writing Must have Design and development experience on building real time applications, microservices and cloud-based application architecture. Must Have experience on application containerization and deployment process. Must Have Experience in using GIT as source repository. Proficient with Unit Test tools, Source Control and Task/ Bug Management like JIRA/Azure Boards Willingness to be flexible and adapt to project priorities and processes and ability to meet deadlines. Work closely with development and project team members globally to deliver high quality solutions to aggressive time frames. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.For more information, visit www.spglobal.com/marketintelligence . What’s In It For You Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: Were more than 35,000 strong worldwide—so were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Flexible DowntimeGenerous time off helps keep you energized for your time on. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIt’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email toEEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning)
Posted 1 week ago
1.0 - 6.0 years
6 - 12 Lacs
Gandhidham
Work from Office
Hiring Back End Developer - Gandhidham Location - Kutch Candidate must have the knowledge of Back End Development We’re looking for self-driven developer to take full ownership of the app — handling everything from bug fixes to new feature rollouts
Posted 2 weeks ago
4.0 - 7.0 years
6 - 10 Lacs
Bengaluru
Work from Office
: Experience in Automotive Infotainment domain. Experience in creating test scripts by using Python for Infotainment use cases. Experience in robot framework . Experience in Python and have good understanding of OOPs concepts. Strong knowledge of testing methodologies, Python, and tools like GitLab, JIRA, etc. Experience in automating scripts using appium. Must have knowledge on Agile process, preferably worked in agile development Must have good experience in JIRA and Bug management tools and integrating the same with automation. Must be aware of creation and maintenance of test data for automation testing Experience in design of test and defect reporting formats and manage the team. Experience in setting up the test benches, and associated debug systems etc. Expert programming skills in Python and Pytest. Understanding Infotainment System Architecture, Design Principles. Experience in Media player, Bluetooth, IAP, Android auto, Device manager, Remote UI. Experience with vehicle diagnostics (UDS, DoIP) and CAN Protocol. Experience in Pytest and test automation using CI/CD is a plus Primary Skills Infotainment validation & Verification Experience in robot framework Experience in Python Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. - Grade Specific Is fully competent in it's own area and has a deep understanding of related programming concepts software design and software development principles. Works autonomously with minimal supervision. Able to act as a key contributor in a complex environment, lead the activities of a team for software design and software development. Acts proactively to understand internal/external client needs and offers advice even when not asked. Able to assess and adapt to project issues, formulate innovative solutions, work under pressure and drive team to succeed against its technical and commercial goals. Aware of profitability needs and may manage costs for specific project/work area. Explains difficult concepts to a variety of audiences to ensure meaning is understood. Motivates other team members and creates informal networks with key contacts outside own area. Skills (competencies) Verbal Communication
Posted 2 weeks ago
0.0 - 3.0 years
3 - 5 Lacs
Hyderabad
Work from Office
Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you are part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. What you will do Let’s do this. Let’s change the world. In this vital role you will be part of the Global Patient Safety organization this team implements Intake and Triage of product complaints (PCs), adverse events (AEs) and other safety findings (OSFs). Their focus includes assuring compliant processes and systems remain fully compliant through the pharmacovigilance and quality operating standards and procedures to current, emerging internal and external requirements. In addition, the team translates information from the market to drive continuous improvement. Job Summary The PC Triage and Intake Associate is responsible for global triage of Product Complaints and ensure proper Adverse Events and/or Other Safety Findings were captured. Ensure to capture the patient outcome because of the reported event. This position ensures compliance with global and local procedural documents and local implementation of Amgen Corporate, Patient Safety, and Quality objectives, policies, processes, and procedures. Key Activities Work within the Quality Management System framework including all applicable training and controlled documentation governing Pharmacovigilance processes. Triage of initial data entry (book-in) of new PC, AE and OSF cases is complete. Performs the initial book-in activities and appends additional information or documents to the case as they are received in the global intake system. Ensures compliance with global and local procedural documents and local implementation of Amgen Corporate, Patient Safety, and Quality objectives, policies, processes and procedures. Supports performance emphasized culture. Ensures quality of PC, AE and OSF records. Implements Standard Operating Procedure requirements for the triage process. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Education & Experience (Basic) Master’s degree and 3 years of Drug Safety or Life Sciences experience OR Bachelor’s degree and 5 years of Drug Safety or Life Sciences experience Education & Experience (Preferred) Pharmacovigilance, or Quality experience in biotech, pharmaceutical or medical device industry Bachelor’s Degree in a health-care subject area or scientific field Previous experience with a corporate intake system or safety database Ability to successfully manage workload to strict timelines Familiarity with basic project management tools Demonstrated ability to consistently deliver on-time, and high-quality results Ability to operate in a matrixed or team environment Understanding of the applicable global regulatory requirements (Good Manufacturing Practices, Good Pharmacovigilance Practices) What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now for a career that defies imagination Objects in your future are closer than they appear. Join us. careers.amgen.com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Posted 2 weeks ago
4.0 - 8.0 years
6 - 10 Lacs
Hyderabad
Work from Office
About Us: Soul AI is a pioneering company founded by IIT Bombay and IIM Ahmedabad alumni, with a strong founding team from IITs, NITs, and BITS We specialize in delivering high-quality human-curated data, AI-first scaled operations services, and more Based in SF and Hyderabad, we are a young, fast-moving team on a mission to build AI for Good, driving innovation and positive societal impact We are seeking skilled AI TrainerLaw with a minimum of 1 year of experience to join us in Hyderabad and contribute to impactful AI training projects Key Responsibilities: Create, review, and refine legal content including case studies, statutes, legal reasoning, and explanations Evaluate AI-generated responses for legal accuracy, clarity, and logical consistency Identify and correct errors in legal interpretation or application by AI models Assist in training LLMs using RLHF to improve understanding of legal language and frameworks Required Qualifications: 1+ year of experience in Law (Academia, Practice, Legal Writing, etc ) Strong understanding of core legal concepts (Constitutional Law, Contract Law, Criminal Law, etc ) Familiarity with case law analysis, legal citation standards, and jurisprudence Ability to critically review AI responses for legal validity Why Join Us Work in a competitive environment Hands-on experience working on real-world AI training tasks Competitive stipend (Rs 25,000- 35,000) Shape the future of AI with Soul AI!
Posted 2 weeks ago
0.0 - 1.0 years
2 - 2 Lacs
Lucknow
Work from Office
Key Responsibilities we will trust you with: 1. Requirement Analysis Analyze and understand customer-provided requirements. Prepare and share a query list with the Test Lead to clarify any uncertainties. 2. Test Effort Estimation Participate in test planning meetings to estimate the effort required for testing tasks. Provide accurate time and resource estimates for task completion. 3. Test Cases Documentation Document detailed test cases based on the defined tasks and assigned modules. Ensure that test cases or scenarios are prepared according to organizational standards and development methodologies. 4. Defect Reporting and Tracking Accurately report bugs observed during testing using appropriate tools and templates. Track reported defects, ensuring they are resolved in accordance with their criticality. 5. Product Improvement Suggestions Utilize your fresh perspective to suggest improvements to the product's usability. Communicate improvement ideas effectively to the Test Lead or relevant stakeholders. 6. Daily Reporting Send daily status reports to the Test Lead, summarizing the testing activities performed and their status. Use the daily report as a tool to communicate work progress and any blockers.Role & responsibilities Core Competencies: 1. Educational Background A relevant degree, preferably in Computer Science, Information Technology, or a related field. 2. Experience Level Suitable for individuals with 0-1 year of experience in software testing or a related role. Familiarity with basic testing concepts and eagerness to develop skills further in a professional environment. 3. Manual Testing Expertise Strong understanding of test cases, test plans, and bug reporting processes. Ability to perform thorough manual testing and identify defects efficiently. 4. Technical Knowledge Basic knowledge of SQL, HTML/CSS, and introductory scripting. Ability to apply technical knowledge to enhance testing accuracy and efficiency. 5. Analytical and Logical Thinking Excellent attention to detail, with the ability to spot issues in functionality and design. Strong critical thinking skills, particularly in evaluating software behavior. 6. Communication Skills Clear and effective communication, both in reporting bugs and collaborating with team members. Ability to convey technical information in an understandable manner. 7. Time Management Proficient in prioritizing tasks and managing time effectively to meet deadlines. Ability to balance multiple tasks and deliver quality work within set timeframes. 8. Learning and Adaptability Openness to learning new tools, technologies, and methodologies. Adaptability to changing requirements and feedback, with a willingness to continuously improve. 9. Agile Methodologies Awareness Basic understanding of Agile or Scrum frameworks, with the ability to contribute effectively within an Agile team environment. And the PERKS | The good stuff you get for working hard Flexible working for a better work-life balance The five-day workweek for more time off A plethora of industry exposure and self-growth opportunities JOIN US to maximize your impact on strategy and performance.Perks and benefits
Posted 2 weeks ago
3.0 - 6.0 years
5 - 8 Lacs
Sohna
Work from Office
Description Qualification: Good academic record in Masters Degree with a Ph.D. Degree in the concerned/allied/relevant disciplines. Experience (Desirable): A minimum of eightyears of experience of teaching and/or research in an academic/research/ industry positionequivalent to that of Assistant Professor in a University, College or Accredited Research Institution/industry, including a minimum of two PhD awarded under his/her supervision. They should have a minimum of ten publications in the peer reviewed/UGC listed journals with a reasonable amount of citations of their published work. Should have also carried out a couple of funded projects as PI/ Co-PI from government agencies or from industries. Roles & Responsibilities: Engage and deliver high-quality instructions in terms of teaching, labs, skilling and experiential learning to undergraduate and/or graduate students in their domain of expertise Maintain a high standard of delivery of instruction, develop course materials, deliver lectures, lead discussions, set, mark and assess examinations related workand assess student performance to provide guidance and feedback to students. Conductoriginal research, publish in reputable academic journals, present at conferences. Supervise graduate students and PhD Research Scholars for their PhD work and collaborate with colleagues on research projects. Associate Professors as they engage in active research, contribute to the advancement of knowledge in their discipline, are also expected to mentor younger faculty to create a team for sustainable research in their area of expertise in the university. Engage in community outreach initiatives, collaborate with industry partners, or provide professional expertise to relevant organizations including initiating efforts towards student internships/ projects, training for industrial personnel and collaborative research grants. Prepare and submit proposals and applications to external bodies, eg for funding and accreditation purposes Actively participate in school,centre,department and university service activities as also take up responsible position when assigned by the university. In case of candidates with exceptional track record of research, innovation and entrepreneurship in emerging areas, the university may select such candidates giving due additional weightage to aspects including their publication, patents, entrepreneurial ventures and handling of unique projects in technological, social and administrative domains.
Posted 3 weeks ago
3.0 - 6.0 years
5 - 8 Lacs
Sohna
Work from Office
Description Job Type: Regular Qualification: Good academic recordwith Masters Degree in the concerned/allied/relevant disciplines and should have qualified UGC NET/GATE/SLET or equivalent. Experience: Prior teaching, research and industry experience shallbe given additional weightage. Desirable: PhD with Research and Industry Experience. Roles & Responsibilities: Engage and deliver high-quality instructions in terms of teaching, labs, skilling and experiential learning to undergraduate and/or graduate students in their domain of expertise. Responsible for conducting original research, publishing findings in academic journals, presenting at conferences, and seeking external research funding. Supervising PhD Research Scholars for their PhD work. Initiate efforts to work with industries for student internships/ projects, training for industrial personnel and collaborative research grants. Participating in curriculum committees, propose new courses/labs, and update existing courses/labs to align with current trends and advancements in their field. Serving as academic advisors to students, providing guidance and support in their academic and career pursuits. Actively participate in departmental and university service activities. In case of candidates with exceptional track record of research, innovation and entrepreneurship in emerging areas, the university may select such candidates giving due additional weightage to aspects including their publication, patents, entrepreneurial ventures and handling of uniquen projects in technological, social and administrative domains.
Posted 3 weeks ago
1.0 - 4.0 years
2 - 4 Lacs
Surat
Work from Office
We are looking for Quality Analyst with good knowledge of websites/web applications testing methodologies and must have skills of bug reporting via project management tools. Candidate should have good knowledge of websites testing. Required Candidate profile Candidate should have excellent knowledge of web designing tools and programming tools along with excellent troubleshooting skills. Candidate should have excellent communication skill in English.
Posted 3 weeks ago
2.0 - 3.0 years
3 - 4 Lacs
Serampur Uttarpara
Remote
We are looking for a highly skilled WordPress & Shopify Developer to join our development team. The ideal candidate will have strong experience in building and maintaining responsive websites and e-commerce platforms using WordPress and Shopify. You will be responsible for handling projects end-to-end including theme customization, plugin development, API integration, and performance optimization. Roles & Responsibilities: Develop, customize, and maintain WordPress and Shopify websites. Setup and manage e-commerce stores, implement themes, plugins, and custom functionalities. Build and manage custom functionalities using PHP, HTML, CSS, JavaScript. Work with APIs, third-party integrations, and payment gateways. Troubleshoot technical issues, bugs, and security vulnerabilities. Optimize websites for SEO, speed, and performance. Collaborate with designers, project managers, and other developers to deliver high-quality projects on time. Candidate Profile: Experience: 23 years of hands-on experience in WordPress & Shopify development ( Mandatory ). Strong coding background in PHP, HTML, CSS, and JavaScript . Proficiency in Shopify Liquid , theme customization, and plugin development. Experience with API integrations and payment gateways . Knowledge of SEO best practices, website performance tuning, and security standards. Strong problem-solving skills and attention to detail. Excellent communication and teamwork skills. Ability to manage multiple projects and meet deadlines independently. Key Skills (Must-Have): PHP, HTML, CSS, JavaScript Shopify Liquid & Plugin Development WordPress Custom Development
Posted 3 weeks ago
3.0 - 6.0 years
7 - 11 Lacs
Bengaluru
Work from Office
About The Role We are looking for a skilled Application Security Engineer to strengthen our security posture by proactively identifying and mitigating vulnerabilities across our web applications, APIs, and mobile apps. The ideal candidate will have a strong background in penetration testing, secure code review, and security automation. Roles & Responsibilities(What will you do): -Perform penetration testing of web applications, APIs, and mobile apps, providing in-depth vulnerability analysis and remediation guidance. -Conduct manual and automated secure code reviews, primarily in Java, Python, and JavaScript. -Develop security automation solutions using Python to streamline testing, improve coverage, and reduce manual effort. -Work closely with development teams to ensure timely resolution of security issues within fast-paced release cycles. -Create and maintain threat models, applying threat modeling techniques to proactively identify and mitigate design-level security risks. -Foster a security-first mindset by educating developers on secure coding practices, common vulnerabilities, and attack vectors while effectively communicating security findings to stakeholders. What Makes You a Great Fit -1-5 years of experience in application security, penetration testing, or related fields. -Strong penetration testing expertise with tools like Burp Suite, OWASP ZAP, semgrep, MobSF, Jadx-GUI and other mobile security testing frameworks. -Experience integrating security into SDLC and familiarity with DevSecOps tools. -Proficiency in secure coding principles, OWASP Top 10, CWE, and exploit techniques. -Strong scripting skills (Python preferred) for security automation. -Excellent communication and stakeholder management abilities. -Passion for continuous learning and staying updated on security trends. -Certifications like OSCP, OSWE, CRTP, or a proven Bug Bounty track record and/or CTF partipation are a plus PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy
Posted 3 weeks ago
3 - 5 years
4 - 8 Lacs
Bengaluru
Work from Office
locationsIndia, Bangalore time typeFull time posted onPosted 30+ Days Ago job requisition idJR0034940 Job Title: Software QA Engineer About Trellix: Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful work. Our comprehensive, GenAI-powered platform helps organizations confronted by todays most advanced threats gain confidence in the protection and resilience of their operations. Along with an extensive partner ecosystem, we accelerate technology innovation through artificial intelligence, automation, and analytics to empower over 53,000 customers with responsibly architected security solutions. We also recognize the importance of closing the 4-million-person cybersecurity talent gap. We aim to create a home for anyone seeking a meaningful future in cybersecurity and look for candidates across industries to join us in soulful work. More at . Role Overview: We seek a talented QA automation engineer to design testing procedures for our software applications and Web UI. In this role, you will be responsible for analyzing the functionality of applications and designing automated tests to validate their performance. You will also be required to create test cases, design an automation framework, create a long-term automation strategy, automate, identify bugs, install applications, and collaborate with the software design team. The candidate will be expected to work in a fast-paced and changing world of cyber security, adapt to new requirements on a regular basis, and compete and work with the brightest minds in the network and cyber security domain. The candidate should know the complete software development life cycle, various testing methodologies, and intelligent and smart ways to assure product quality. The candidate should have the passion for finding every issue that a customer is expected to find and take pride in the quality of his product. About the Role Strong scripting skills and expertise in UI automation. Proficiency in Python and Selenium. In-depth knowledge of APIs and their usage. Extensive experience in testing network security products, with hands-on experience in products such as firewalls, threat detection systems, and Intrusion Prevention Systems (IPS). Understanding of network security as a domain. Familiarity with cyber security, threat actors, and the end-to-end threat lifecycle. Knowledge of virtualization and sandboxing concepts. Solid understanding of various testing tools, such as Wireshark, IXIA, and Breaking Point. Ability to quickly learn new technologies and integrate them into the automation infrastructure. About You 3 to 5 years of experience as a Software QA Automation Engineer. Strong security domain knowledge. Proficient in scripting, programming, and automation techniques. Company Benefits and Perks: We work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees. Retirement Plans Medical, Dental and Vision Coverage Paid Time Off Paid Parental Leave Support for Community Involvement We're serious about our commitment to diversity which is why we prohibit discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.
Posted 1 month ago
1 - 3 years
7 - 8 Lacs
Thane
Work from Office
1-3years of work experience in Life insurance and Life Asia Ensure successful test case execution maintaining the organizations quality standards Maintain workplace discipline and adhere to organization standards Execute the test cases as per test plan Record defects in Defect Management Tool Retesting of defects fixed
Posted 1 month ago
7 - 11 years
14 - 22 Lacs
Hyderabad, Gurugram, Bengaluru
Hybrid
Role Overview: Were seeking a passionate and experienced Technical Support Team Lead to empower, grow, and lead our high-performing support team. In this role, you wont just be resolving tickets you'll be building a proactive, customer-obsessed support function that plays a critical role in our customers success and our companys growth. You’ll work cross-functionally with Customer Success, Engineering, Product, Onboarding , and Enablement teams — serving as the glue that brings together technical problem-solving and exceptional customer experience. What You’ll Own: Lead and mentor a team of 7–11 Support Engineers , driving daily operations and ensuring SLAs are met with quality and care. Create and manage support schedules , training plans, and ongoing enablement to ensure full team readiness. Step in to resolve complex or escalated technical issues with speed and empathy. Monitor and evaluate team performance, providing real-time feedback, coaching, and growth plans. Align technical support with business impact — ensuring customer happiness, reduced churn, and increased product adoption. Coordinate support-related activities with Onboarding, CSMs, and Product/Engineering teams. Own and enforce best-in-class SOPs, processes, and escalation frameworks . Drive a culture of accountability, learning, and innovation across the support team. Represent Support in internal reviews and customer-facing meetings — bringing data, insights, and solutions to the table. Help build the next generation of support excellence — scaling systems, tools, and processes as we grow. Your Superpowers: 8+ years of experience in Customer Support/Tech Support, with at least 2–3 years in a leadership role . Deep understanding of SaaS environments , technical debugging, and customer workflows. Strong command of SQL and the ability to troubleshoot technical issues through data analysis. Outstanding communication skills — both verbal and written. Able to speak "engineer" and "customer" fluently. Proven experience in hiring, coaching, and managing high-performance teams . Proficiency with support tools , collaboration platforms , and Microsoft Office (Word, Excel, PowerPoint). Experience collaborating with Product, Engineering, and GTM teams to close feedback loops and drive product enhancements. Naturally curious and proactive — you don’t wait for problems to be handed to you. Strong multitasking ability; thrives in a fast-paced, high-growth environment . Why You’ll Love Working Here: Be part of a fast-scaling tech company that’s shaping the future of local business. Collaborate with industry leaders and passionate problem-solvers. Enjoy true ownership — your work will directly impact customer satisfaction and revenue. Join a culture built on innovation, grit, and accountability . We're not about bureaucracy — we're about building, learning, and growing fast.
Posted 1 month ago
1 - 6 years
5 - 8 Lacs
Howrah
Work from Office
Meet with patients to learn about their complaints and medical histories; Perform examinations and conduct diagnostic teststhen analyze the results to determine the causes of illness or disease; Discuss with patients the treatment and medication options; Provide vaccinations to protect patients from infectious diseases; Consult with patients about dietexerciseand other lifestyle issues that affect their health; Provide prenatal and postnatal care to mothers and infants; Perform minor surgery; Make house calls and respond to emergencies when patients are unable to go to the doctor s office; Conduct routine checkupsas well as physical examinations required for patients to get jobsbe admitted to collegeor qualify for insurance coverage; Report diseasesbirthsand deaths to government authorities; Maintain patient records; Consult with specialists and other medical professionals about patients cases; Obtain continuing educationattend professional conferencesand keep up-to-date on medical practices.
Posted 2 months ago
2 - 5 years
4 - 8 Lacs
Bengaluru
Work from Office
About Trellix: Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful work. Our comprehensive, GenAI-powered platform helps organizations confronted by todays most advanced threats gain confidence in the protection and resilience of their operations. Along with an extensive partner ecosystem, we accelerate technology innovation through artificial intelligence, automation, and analytics to empower over 53,000 customers with responsibly architected security solutions. We also recognize the importance of closing the 4-million-person cybersecurity talent gap. We aim to create a home for anyone seeking a meaningful future in cybersecurity and look for candidates across industries to join us in soulful work. More at . Role Overview: We seek a talented QA automation engineer to design testing procedures for our software applications and Web UI. In this role, you will be responsible for analyzing the functionality of applications and designing automated tests to validate their performance. You will also be required to create test cases, design an automation framework, create a long-term automation strategy, automate, identify bugs, install applications, and collaborate with the software design team. The candidate will be expected to work in a fast-paced and changing world of cyber security, adapt to new requirements on a regular basis, and compete and work with the brightest minds in the network and cyber security domain. The candidate should know the complete software development life cycle, various testing methodologies, and intelligent and smart ways to assure product quality. The candidate should have the passion for finding every issue that a customer is expected to find and take pride in the quality of his product. About the Role: Strong scripting skills and expertise in UI automation. Proficiency in Python and Selenium. In-depth knowledge of APIs and their usage. Extensive experience in testing network security products, with hands-on experience in products such as firewalls, threat detection systems, and Intrusion Prevention Systems (IPS). Understanding of network security as a domain. Familiarity with cyber security, threat actors, and the end-to-end threat lifecycle. Knowledge of virtualization and sandboxing concepts. Solid understanding of various testing tools, such as Wireshark, IXIA, and Breaking Point. Ability to quickly learn new technologies and integrate them into the automation infrastructure. About You: 3 to 5 years of experience as a Software QA Automation Engineer. Strong security domain knowledge. Proficient in scripting, programming, and automation techniques.
Posted 2 months ago
4 - 7 years
6 - 10 Lacs
Bengaluru
Work from Office
Experience in Automotive Infotainment domain. Experience in creating test scripts by using Python for Infotainment use cases. Experience in robot framework . Experience in Python and have good understanding of OOPs concepts. Strong knowledge of testing methodologies, Python, and tools like GitLab, JIRA, etc. Experience in automating scripts using appium. Must have knowledge on Agile process, preferably worked in agile development Must have good experience in JIRA and Bug management tools and integrating the same with automation. Must be aware of creation and maintenance of test data for automation testing Experience in design of test and defect reporting formats and manage the team. Experience in setting up the test benches, and associated debug systems etc. Expert programming skills in Python and Pytest. Understanding Infotainment System Architecture, Design Principles. Experience in Media player, Bluetooth, IAP, Android auto, Device manager, Remote UI. Experience with vehicle diagnostics (UDS, DoIP) and CAN Protocol. Experience in Pytest and test automation using CI/CD is a plus Primary Skills : Infotainment validation & Verification Experience in robot framework Experience in Python Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Job Description - Grade Specific Is fully competent in it's own area and has a deep understanding of related programming concepts software design and software development principles. Works autonomously with minimal supervision. Able to act as a key contributor in a complex environment, lead the activities of a team for software design and software development. Acts proactively to understand internal/external client needs and offers advice even when not asked. Able to assess and adapt to project issues, formulate innovative solutions, work under pressure and drive team to succeed against its technical and commercial goals. Aware of profitability needs and may manage costs for specific project/work area. Explains difficult concepts to a variety of audiences to ensure meaning is understood. Motivates other team members and creates informal networks with key contacts outside own area. Skills (competencies) Verbal Communication
Posted 2 months ago
1 - 5 years
4 - 7 Lacs
Chennai
Work from Office
? Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements
Posted 2 months ago
0 - 3 years
3 - 6 Lacs
Noida
Work from Office
? Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements
Posted 2 months ago
0 - 3 years
3 - 6 Lacs
Gurgaon
Work from Office
? Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements
Posted 2 months ago
0 - 3 years
3 - 6 Lacs
Chennai
Work from Office
? Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements
Posted 2 months ago
0 - 3 years
3 - 6 Lacs
Bengaluru
Work from Office
? Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements
Posted 2 months ago
0 - 3 years
3 - 6 Lacs
Pune
Work from Office
? Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements
Posted 2 months ago
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