185 Service Design Jobs - Page 4

As a Senior Technical Specialist at Nokia, you will contribute to the continuous evolution of our product by developing new features, improving performance, and ensuring long-term code quality across backend and frontend layers. Working in a complex, high-impact environment, you will apply modern software engineering practices to enhance and extend an established platform that serves critical business functions. You will collaborate closely with cross-functional teams in an Agile setup, owning full-cycle development activities from requirement understanding and design to implementation, testing, and delivery. You will be responsible for delivering high-quality, secure, and maintainable code ...

As a Project Manager, your role will involve the end-to-end delivery of customer Application Development. You will be responsible for coordinating Design Consultancy requests for Network and Infrastructure, as well as implementing Service Design and Service Operations for new IT services across ETS and our BTGs. You will support a Senior Project Manager in the new office building implementation and refurbishment, and assist in the delivery and occasional management of the deployment of new network and infrastructure services by ETS on behalf of the BTGs and ETS. Key Responsibilities: - Agree and deliver plans for projects, including activities, resources, costs, roles, and risk responsibilit...

remote typeOn-site locationsHyderabad, TS time typeFull time posted onPosted 4 Days Ago job requisition idREQ413661 Food Program manager to be responsible for managing all F&B operations and for delivering an excellent guest experience. The Food Program manager will be able to forecast, plan and manage all F&B orders, staff and finance. The goal is to maximize sales and revenue through Employee satisfaction and employee engagement. Responsibilities Managing food and beverage operations to the highest standards Leading F&B team by attracting, recruiting, training and appraising talented personnel with the Vendor Following HSEQ standards. Manage all F&B and day-to-day operations within guideli...

remote typeOn-site locationsHyderabad, TS time typeFull time posted onPosted 4 Days Ago job requisition idREQ413661 Food Program manager to be responsible for managing all F&B operations and for delivering an excellent guest experience. The Food Program manager will be able to forecast, plan and manage all F&B orders, staff and finance. The goal is to maximize sales and revenue through Employee satisfaction and employee engagement. Responsibilities Managing food and beverage operations to the highest standards Leading F&B team by attracting, recruiting, training and appraising talented personnel with the Vendor Following HSEQ standards. Manage all F&B and day-to-day operations within guideli...

Workplace Technical Services Assistant Manager Work Dynamics What this job involves Overall role This position is responsible for technical and contractual quality assurance on behalf of an investment banking client to ensure a number of corporate real estate buildings are compliant to country, regional, global compliance and technical standards. Major Responsibilities Planned, predictive and corrective works of building systems Power down planning, execution Quality assurance and monitor outsourced critical works vendors to ensure equipment is maintained at a high standard Review the maintenance/service practices of M&E contractors to deliver quality work practices in line with the manufact...

remote typeOn-site locationsHyderabad, TS time typeFull time posted onPosted 11 Days Ago job requisition idREQ413661 Food Program manager to be responsible for managing all F&B operations and for delivering an excellent guest experience. The Food Program manager will be able to forecast, plan and manage all F&B orders, staff and finance. The goal is to maximize sales and revenue through Employee satisfaction and employee engagement. Responsibilities Managing food and beverage operations to the highest standards Leading F&B team by attracting, recruiting, training and appraising talented personnel with the Vendor Following HSEQ standards. Manage all F&B and day-to-day operations within guidel...

As a Service Designer at e.l.f. Beauty, Inc., you will play a crucial role in architecting seamless service experiences for both customer journeys and internal operations. Collaborating closely with UX, product, and ops teams, you will ensure that our digital experiences are driven by efficient and scalable systems. Your primary focus will be on enhancing business value by increasing revenue, reducing operational costs, and enhancing employee productivity. Your responsibilities will involve documenting end-to-end customer and employee journeys to identify pain points and areas for improvement, developing service blueprints that connect people, tools, and processes, redesigning services to im...

As an Analyst in Digital Product Service Design Innovation at Infosys Consulting, you will have the opportunity to work with a globally renowned management consulting firm at the forefront of industry disruption in next-generation digital services and consulting. Your role will involve collaborating with various teams within Infosys Consulting, Business Consulting, Infosys Technology Solutions, and Wongdoody Creative Design Agency to create digital products and services that add substantial value to people's lives. Your responsibilities will include extracting insights on user needs, prioritizing key challenges and opportunities, and applying user-centered design principles to develop intuit...

As a member of our team, you will have the opportunity to work on complex and challenging projects alongside curious, ambitious, and determined leaders who are committed to continuous improvement. You will be an integral part of a cross-functional team composed of service designers, product designers, researchers, adoption specialists, and tech and operations colleagues. In this role, you will actively contribute to the design of service experiences and service delivery processes. Your primary responsibility will be to assist in the development of a globally unified service offering that ensures a seamless customer experience across all user and employee touchpoints. This will involve identi...

About The Role Job Title - GN - SONG - Service - Amazon Connect Analyst Management Level: 11-Analyst Location: Gurugram, DDC1A, NonSTPI Must-have skills: Contact Center Strategy Good to have skills: Strong problem-solving skills, adaptability to changing business needs, and expertise in cross-functional collaboration. Job Summary : As part of the team, you will work on transformative engagement driven by key offerings like Marketing Transformation, Connected Commerce and Advanced Customer Engagement. You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance. Roles & Responsibilities: Lead and cont...

What you'll be doing: Dig deep into user behavior and uncover the why behind the what” Turn insights into lightbulb moments (and action!) Map service experiences like a cartographer of human-centered magic Co-create with designers, product folks, and people who say things like “north star” Prototype, test, fail fast, learn faster What You Bring: 5+ years in UX Research or Service Design (or both!) Expertise in qualitative and quantitative methods Experience mapping user journeys and service blueprints Strong storytelling and facilitation skills A curious, collaborative, and growth-oriented mindset Why Join Us? Human-centered culture Complex, meaningful challenges Great team, flexible work, r...

You are a seasoned Senior Experience Design & Strategy Lead with a focus on the education sector in India. With over 8 years of experience in the education industry and a minimum of 5 years specializing in design strategy, UX, or service design strategy, you are well-equipped to drive customer-centric solutions for various industry clients in the education sector. Your role demands a profound comprehension of experience design, the capability to translate unique client requirements into top-level product and service specifications, and the finesse to effectively manage stakeholders. Your primary responsibilities will revolve around experience design and strategy. You will be responsible for ...

Position Description: 4 - 7 years of Experience with java Full Stack Technical Skills: Strong expertise with Core Java, Microservice Architecture, Spring Boot. Good understanding of Cloud based technologies, Good to have knowledge of Camunda, Kafka, Apache NIFI and Angular. We are looking for senior full stack Java Developer to join our awesome team and deliver a streamlined user experience. We want a team member who strives to develop a first class codebase using industry best practices. As a full stack Developer, you will implement a complete end to end functionality for both Backend and front end. Perform product analysis and development tasks of increasingly complex nature which may requ...

As an IP Expert person will be responsible for end-to-end handling of network operations. Providing technical consultation and resolving queries/ incidents. Manages technical escalations for technical requests, emergency cases and outages internally and towards customer. You have: 8-12 years of experience with a B.E/B.Tech/M.E/M.Tech/MCA degree in Telecommunication Engineering, Computer Science or equivalent. Must have a strong understanding of Protocols: TCP/IP,IPv4 & IPv6 addressing & IP subnetting, VLAN's, Ethernet, SNMP, management (Telnet, SSH, HTTP, HTTPS, TACACS+) Proficiency in Designing, Implementing & Troubleshooting IP/MPLS Network core and services design, including L2 VPNs and L...

Position Description: 8 - 12 years of Experience with java Full Stack Technical Skills: Strong expertise with Core Java, Microservice Architecture, Spring Boot. Good understanding of Cloud based technologies, Good to have knowledge of Camunda, Kafka, Apache NIFI and Angular. We are looking for senior full stack Java Developer to join our awesome team and deliver a streamlined user experience. We want a team member who strives to develop a first class codebase using industry best practices. As a full stack Developer, you will implement a complete end to end functionality for both Backend and front end. Perform product analysis and development tasks of increasingly complex nature which may req...

Project description A large Australian financial institution has engaged us to provide strong Java Developer for supporting the developer and maintenance of the Microservices platform. Responsibilities Senior member of a delivery team to design, develop, and support resilient, secure solutions that provide customer value. Develop, maintain, and share subject matter expertise. Mentor junior engineers, perform peer code reviews, and contribute to the definition of the coding standards and best practices. Contribute to a culture of continuous learning, through activities like HackDays, guild/practice meetups, brownbag sessions, etc. Work with solution architects, project managers, vendors, and ...

As the Manager, Managed Services Onboarding at NTT DATA, you will play a crucial role in overseeing the technical onboarding of complex Managed Security Services. Your responsibilities will include building and maintaining strong relationships with clients, sponsors, and key stakeholders, providing comprehensive technical project plans, executing onboarding activities from initiation to completion, conducting presentations and workshops, implementing effective Change Management processes, producing high-quality documentation, managing virtual teams, and continuously improving the Transition and Onboarding process. Key Responsibilities: - Establish strong relationships with clients, sponsors,...

As a Product Designer at Uber, you will be part of a dynamic team that focuses on creating not just functional, but also delightful experiences for users worldwide. You will be at the forefront of designing interactions and services that will revolutionize how people engage with our product. Collaborating with a diverse group of professionals, including engineers, product managers, and top designers, you will have the opportunity to work on innovative ideas that will shape the future of our platform. Your role will involve crafting and delivering exceptional user experiences that resonate with people globally. Specifically, you will be a key member of the Rides Design team, working on enhanc...

Responsibilities Use service design tools to build a user journey map that identifies the problems and issues within a service that need to be addressed. Plan and execute co-creation workshops with partners to propose the most viable solution for a given problem. Produce service design blueprints, illustrated journey maps, concept designs, service experience prototypes, empathy maps, and value proposition proposals, for the creation and evolution of products and services. Produce simple designs that clearly communicate the product or system, regardless of its complexity. Build designs with an information structure and navigation that anticipate user paths and logical process flows. Work clos...

In this role, you will play a crucial part by: Coordinating with U.S. UX Leadership & Global Teams to ensure alignment on design strategy and execution. Leading Design Thinking Workshops to cultivate creative problem-solving, generate innovative ideas, and align stakeholders. Mapping User Journeys & Experience Flows to identify pain points and unlock opportunities for improved engagement and satisfaction. Developing Wireframes & Prototypes to effectively communicate design concepts, ensuring iterative improvements through stakeholder feedback and usability testing. Collaborating with Product & Engineering Teams to bridge the gap between business goals and user needs, shaping cohesive digital...

As a Design Professional at BT, you will be responsible for all Service design work, covering various products and Service areas. Your main focus will be to drive the designs of the digital channel shift strategy, collaborating closely with product and business teams to scale colleague self-services and enhance service transformation and automation using AI technology. It will be crucial for you to ensure that design information meets the required quality standards and project timelines, while also enforcing design quality and standards across different tribes. Your role will involve shaping the tribe/squad backlogs, prioritizing streams and epics for tribes/squads, and aligning the product ...

Job Description: As a Service Designer at Dr. Reddy's Internal Experience Design Studio, you will collaborate with various departments to identify and address service gaps, improve customer and patient experiences, and drive innovation. You will be instrumental in designing services that are user-centered, efficient, and aligned with our mission of providing affordable and innovative medicines. Key Responsibilities: Conduct comprehensive user research to understand the needs, pain points, and behaviors of customers and patients. Develop user personas, journey maps, and service blueprints to guide design decisions and strategies. Collaborate with cross-functional teams, including product mana...

As a Product Analyst, you will collaborate with Product Managers, Analysts, and product teams to research, identify, and develop high-value features aimed at enhancing the overall customer experience. Your primary goal will be to create a delightful experience for our customers. You will have the opportunity to: - Collaborate with Product Managers in the US and India to refine, scope, prioritize high-value features for the team. - Engage with multiple squads and analysts to conduct discovery sprints that provide clarity on high-risk and ambiguous items. - Take ownership of designing, validating, and delivering specific high-impact, high-risk items on the roadmap. - Facilitate Agile rituals s...

Thoughtworks is a pioneer in integrating experience design with agile software delivery. Our designers work as part of multi-disciplinary teams that balance the thinking required to understand complex problems with the discipline needed to get high-quality working software into the hands of our clients and customers. creatively solve the right problems. We work collaboratively to deliver bespoke software and take on the most challenging problems our clients have. Job responsibilities You will apply a variety of qualitative and quantitative methods to investigate customer and user needs, building a solid foundation to identify problems and opportunities. You will work with research approaches...

Responsibilities Use service design tools to build a user journey map that identifies the problems and issues within a service that need to be addressed. Plan and execute co-creation workshops with partners to propose the most viable solution for a given problem. Produce service design blueprints, illustrated journey maps, concept designs, service experience prototypes, empathy maps, and value proposition proposals, for the creation and evolution of products and services. Produce simple designs that clearly communicate the product or system, regardless of its complexity. Build designs with an information structure and navigation that anticipate user paths and logical process flows. Work clos...