259 Service Design Jobs

REQUIREMENTS: Proficiency in SAP Convergent Mediation, including configuring mediation processes, defining data transformation rules, and managing data sources; At least 3 years of experience in SAP Convergent Mediation solution design and implementation and at least 1 successfully completed SAP BRIM implementation project; Experience with integrating SAP CM with other SAP BRIM modules (e.g., SAP Convergent Charging and Subscription Order Management); Strong knowledge of data transformation techniques and tools, including ETL (Extract, Transform, Load) processes; Knowledge of relational databases, especially SAP HANA, for data storage and retrieval; Effective communication skills to collabor...

About The Role Project Role : Custom Software Engineer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP BTP Application Development Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a hands-on SAP BTP Application Developer (CAP & Node.js) who will design, build, and deploy cloud-native applications using the SAP Cloud Application Programming Model (CAP) on SAP BTP. The role focuses on end-to-end development — from CDS data modeling and service design to deployment on Cloud Foundry or Kyma runtime...

We are looking for a skilled Sr. Visual & Interaction Designer with 10-20 years of experience to join our team in Bangalore. Roles and Responsibility Design and develop visually appealing and interactive user interfaces for multiple products. Apply interaction design patterns to solve complex workflows and enhance user experience. Create prototypes using tools like Sketch, Figma, Zeplin, Miro, Principle, and Adobe Creative Suite. Collaborate with cross-functional teams to identify design requirements and provide practical feedback. Develop and maintain design systems, including visual design, information hierarchy, layout, composition, iconography, and typography. Communicate design thinking...

Lead UX strategy, user research, journey maps, and experience flows Translate insights into wireframes, prototypes, and enterprise-ready designs Run design thinking workshops and work closely with product, tech, and business teams Guide junior designers and maintain design quality across deliverables Support proposals, POVs, and design-led transformation work Required education Bachelor''s Degree Required technical and professional expertise 8–12+ years in UX/Experience Design Strong portfolio across UX, visual, and interaction design Hands-on with Figma, design systems, enterprise workflows Solid grounding in HCD, design thinking, agile Confident communicator with client-facing experience P...

Drive and deliver design strategies, frameworks, principles, and designs on a broad range of projects to accelerate large initiatives. Work on scalable platform solutions with velocity and rigor by leveraging and contributing to our Intuit design system. Lead delivery of high-level frameworks for understanding the problem space, detailed design specs for end-to-end initiatives, and ideal state prototypes. Translate complex tax concepts into simple, accessible, and engaging experiences. Create user flows, wireframes, prototypes, and high-fidelity designs that balance member needs, business goals, and technical feasibility. Provide mentorship and thought leadership within the team, cultivating...

As a Service Design Lead at our company, you will be responsible for leading service design initiatives across the organization to shape and improve end-to-end customer experiences. You will work closely with cross-functional teams and clients to drive innovation and excellence in service delivery. Your role will involve the following key responsibilities: - Lead on a global adoption programme for a large, complex client, including running workshops for senior stakeholders to create a holistic understanding and roadmap across experience, business processes, technology, and data - Lead and/or support cross-functional teams (including Strategy, Product Design, Development, BA, etc.) and partne...

About The Role The Legal Bill Reviewer will play a critical role in supporting the claims function by reviewing legal invoices and ensuring compliance with litigation billing guidelines. This role is essential in managing cost control and promoting accountability with external panel counsel. The reviewer will assist in legal spend analysis, trends identification, and collaborate closely with legal, claims, and vendor management teams to support accurate, compliant, and timely billing practices. Key Responsibilities: Conduct detailed legal invoice reviews to ensure alignment with established billing guidelines, litigation protocols, and internal expectations. Assess and flag billing irregular...

About The Role The Reconciliations Analyst II requirements are to create and maintain accounting entries to the ADS ledger and mainframe financial accounts for the commission transactions associated with the ADS product offering. They will also perform clearing and collection activities on any aging balances associated with these accounts. Key Responsibilities General understanding of basic reports from multiple administrative systems Develop an in-depth knowledge of all products offered by Allstate Dealer Services Meet performance goals in a fast paced, multitasking environment Effectively communicate with internal and external business partners Understand general flow of business within th...

About The Role Project Role : Data Engineer Project Role Description : Design, develop and maintain data solutions for data generation, collection, and processing. Create data pipelines, ensure data quality, and implement ETL (extract, transform and load) processes to migrate and deploy data across systems. Must have skills : PySpark, Adobe Suite Good to have skills : MySQL, Python (Programming Language), AWS BigData, Service design exposure Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are looking for a Data Engineer skilled in Python, PySpark, SQL, AWS Glue, Redshift, and Airflow to build and maintain scalable data pipeline...

Hands-on experience in ServiceNow Asset and Configuration Management Module. Knowledge and experience of Service Management/Operation processes and its environment. Familiarity with the ITIL framework as well as a high level of IT technical competence. Experience in CSDM & Service Mapping. Basic knowledge of Application Lifecycle and Environments. Excellent verbal and written communication skills, with the ability to interact and influence at all levels of the organization/project. Knowledge of Planning & Forecasting. ITIL foundation, ITIL intermediate - Service Design (SD) Planning. Knowledge and experience of Agile / Lean / Six Sigma methodologies and their application. ITIL certified. Gov...

You will be responsible for leading the Security Operations Center team at ECI, overseeing the development and day-to-day operations of the managed services security solution. Your role will involve planning, designing, staffing, budgeting, and implementing multiple managed security services for global customers, including security monitoring. You must have extensive experience in managing SOC teams within a Managed Security Operations function, particularly focusing on Managed Detection and Response (MDR) and Managed SIEM. Your responsibilities will include a hands-on approach to daily SOC activities, strategic leadership in process enhancement, and effective communication with senior leade...

Apply strategic thinking to design innovative user experiences that balance customer needs, business goals, and technical realities. Drive the design process from concept to launch, delivering thoughtful, high-quality solutions across various levels of fidelity. Translate complex domains like project management and operations into intuitive, scalable design systems that work across industries. Partner with cross-functional teams to define and deliver customer-driven solutions. Incorporate AI-native design thinking to automate and streamline workflows using Intuit's data and generative AI capabilities. Conduct and synthesize user research to uncover industry-specific insights and validate des...

Role Overview: As a passionate designer at Expedia Group, you will play a crucial role in elevating the craft and impact of experience design within the Insurtech domain. Your primary responsibility will be to drive end-to-end user experience for a specific product area, while also building strong cross-functional relationships and integrating emerging technologies, including AI, into scalable and customer-centric solutions. You will serve as a trusted partner to various stakeholders such as Product, Engineering, Data Science, and Insurance, navigating complex ecosystems with clarity and influence. Key Responsibilities: - Demonstrate mastery of interaction and visual design principles, produ...

Educational Requirements Bachelor of Engineering,Bachelor of Design Service Line WONG DOODY Responsibilities Responsibilities:Were hiring a Product Designer to shape and elevate our digital products! As a Product Designer, youll be at the intersection of user needs, business goals, and technical feasibility. Youll be pivotal in defining and delivering exceptional experiences that solve customer problems and drive value. Key Responsibilities: Discovery & Strategy Conduct user research and competitor analysis to inform design strategies. Translate research insights into wireframes, prototypes, and detailed visual designs. Collaborate with product managers and engineers to align on business and...

Educational Requirements Bachelor of Engineering,Bachelor of Design Service Line WONG DOODY Responsibilities Responsibilities:Were seeking a Service Designer to transform how we deliver value to customers! In this role, youll focus on orchestrating seamless, end-to-end service experiences across our digital products. Youll bring together user research, journey mapping, and systems thinking to ensure that our services work well at every touchpoint online and beyond. Key Responsibilities: Service Design Strategy Lead the design of service blueprints and digital customer journeys, aligning them with business outcomes. Use research to identify pain points and opportunities in the customer experi...

As a Lead Product Design at our company, you will be responsible for designing and developing human-centered digital products that prioritize ease of use, best-in-class interaction and visual design, and a delightful customer experience. You will collaborate closely with business, product, and technology teams to understand the product vision and translate it into tangible design propositions. Key Responsibilities: - Develop user personas from research findings and integrate them into deliverables like customer journeys, empathy maps, opportunity maps, and service blueprints. - Design experiences for various digital interfaces including websites, mobile apps, kiosks, games, and wearables. - ...

Provide strategic and tactical leadership to the SRE team. Mentor other team members. Drive the architectural design and implementation to build fault tolerant systems with security, resilience, scale and performance Enable operations excellence by building tools and capabilities for system and service observability, failure predication and prevention, failure detection and mitigation, as well as operational reliability and efficiency Analyze production event and outcome to improve reliability, operability, and customer experience of applications, platforms, functions, and services. Have strong ownership of the SRE teams analysis and implementation, deep in the maintenance characteristics, r...

Role & responsibilities We are looking for a talented Full-Stack Engineer with strong experience in Angular and Microsoft technologies to join our development team. The ideal candidate will estimate, design, develop, and maintain scalable applications while leveraging cloud technologies for performance and reliability. Experience with cloud is a good-to-have, but not mandatory. If you enjoy building modern applications, integrating with Legacy and thrive in a fast-paced environment, wed love to hear from you! Responsibilities Design and develop software Products using Angular and Microsoft technologies. Understanding product architecture, deep analysis on requirements, estimate effort both a...

As an Assistant Program Manager - Operations at Kuddle Experience Centre in Hulimavu, Bangalore, you will play a crucial role in improving customer satisfaction and partner experience by supporting strategic and day-to-day operations programs. Your responsibilities will include: - Identifying issues in service journeys and effectively resolving them - Collaborating with supply teams to enhance partner onboarding and performance - Working closely with product and tech teams to develop operational tools and workflows - Creating SOPs, playbooks, and ensuring operational consistency - Tracking key metrics such as NPS, partner health, SLA adherence, and churn - Conducting pilots, feedback loops, ...

This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as weve announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, youll be part of a pioneering team shaping the future of roboticsworking alongside world-class experts in a fast-moving, innovation-driven environment. This Position reports to: Division HR Manager, RARO Your role and responsibilities: As the Global HR Services Lead , you will play a central role in building the HR operations backbone of Robotics NewCo. Repo...

The IT Service Manager is a member of the Global Service Management team within Global Technology (GT) and acts as the GT representative for AXA XL regional business colleagues using an understanding of business processes and objectives to ensure effective delivery of IT solutions - from planning and delivery to coordinating ongoing service and support. What youll be DOING What will your essential responsibilities include? Develop, maintain and manage successful business relationships with stakeholders in regional offices, key business managers, country managers and segment IT managers to ensure the delivery of high-quality IT services Engage with colleagues regionally to understand IT servi...

Job Description The Customer Care Associate ll is responsible for answering high volume inbound calls and providing effective quality customer service regarding property damage claims. Support borrowers and contractors by providing detailed information on how to progress a claim file, de-escalate calls and process complaints and handle disbursement of claim funds. Key Responsibilities Cross trains to assist with borrower follow ups Assists answering questions in the help desk Meets and maintains availability standards, schedule adherence and attendance guidelines Updates records and note system as required Works on Claim Packets when phone lines low Handles inbound telephone calls from borro...

Software Engineer Consultant II implements applications following 12-factor principles to build out the product and iterative enhancements. They partner on full stack of software products; developing and implementing frontends (web or mobile), and backend services. They leverage test driven development and continuous integration to ensure agility and quality of products. They actively participate in the decision-making process of the team ensuring that the simplest appropriate technology and design is chosen to meet user needs. Key Responsibilities Practices daily paired programming and test-driven development in writing software and building products Establishes continuous integration, cont...

As a Project Manager at DrinkPrime, your primary responsibility will be to lead and coordinate the development of an "Ops Lite" delivery model. This model is designed to reduce operating costs while enhancing SLA and SOP adherence. Your role will involve conducting market and internal benchmarking of low-cost ops models, collaborating with cross-functional stakeholders to gather process inputs, and evaluating existing SOP complexity for simplification. You will also be coordinating short pilot experiments, tracking their performance, and publishing monthly reviews for the COO and management on Ops Lite progress. Additionally, you will work closely with finance for impact analysis of Ops Lite...

Overview We are seeking a highly skilled IT Catalogs Product Manager with a strong consulting and functional background to lead the strategy, development, and optimization of IT Service Catalogs. The ideal candidate should have 8-10 years of experience in IT Service Management (ITSM), ITIL frameworks, and ServiceNow platform expertise. This role requires a blend of technical acumen, strategic thinking, and stakeholder engagement skills to ensure seamless IT service delivery. Responsibilities Product Ownership & Strategy: Drive the IT Service Catalog roadmap, aligning with enterprise ITSM strategies. Ensure the Service Catalog meets business needs and enhances user experience, automation, and...