242 Service Assurance Jobs - Page 7

Job responsibility Lead- Converged Communication -Smartflo Onboarding ONB support is responsible for timely cost-effective Customer Service Delivery, 30 day Assurance Project Management for the Smartflo related products. Major responsibilities include: Create Enable smart operational process for Smartflo related products Manage Delivery for 250+ orders every month with 6000+ channels Responsible for Partner Training, Audits, Automation, Analytics for Smartflo Responsible to implement oversee segmented service delivery across value customers Engage with stake holders to mitigate escalations also prioritize transactions Design of SOPs and SOW for the Onboarding 30 day support for Smartflo Ensu...

Project Role : Tech Delivery Subject Matter Expert Project Role Description : Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Must have skills : Service Fulfillment, Application Design, Data Modeling Techniques and Methodologies, Process Improvements Good to have skills : NAM...

What You ll Do Drive technology design, implementation, execution, and/or optimization for projects/accounts to accelerate customer outcomes. Assist customers with integration and implementation of tools, systems, and service assurance for Cisco Products Support presale activities and translate business requirements into solution design. Build customer simulations in test labs to resolve/validate issues. Build and deliver customer collateral, documentation, and knowledge transfer. Drive customer technology transitions, influencing solution architectures and services. Align with and support company policies and processes and utilize relevant tools to efficiently execute the role and support P...

Project Role : Business Architect Project Role Description : Define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing business case to achieve the vision. Must have skills : Service Assurance Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : BE or equivalent Summary :As a Business Architect, you will define opportunities to create tangible business value for the client by leading current state assessments and identifying high-level customer requir...

Overview *Need Telecom Solution Architect/Digital Solution Designer with telecom domain experience. *Should have hands-on in Service Assurance journey - Processes and Systems for Cellular Mobile service for Retail customers *Should have solid understanding on different Service Assurance journey metrics. *Should have solid understanding of different BSS OSS applications that support Service Assurance Journey *Should have solid understanding of Billing & Rating *Should have conducted workshops to gather requirements from stakeholders, presenting different solution options to architects. *Should have expertise in: **Designing multi-channel Enterprise solutions among BSS/OSS domains with in-dept...

Your day at NTT DATA The Security Remote Technical Support Engineer (L2) is a developing engineering role, responsible for providing a professional remote technical support service to clients by identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, this role will restore service to clients by driving incidents to an effective resolution and ensuring all requests, process events and resolution incidents result in zero missed service level agreement (SLA) conditions. What you'll be doing Key Responsibilities: Maintains the support process and ensures that requests for support are handled according to the procedures. Use serv...

Module Lead - Oracle Unified Assurance Location: Pune/ Noida Experience: 4 to 6 years Education: B.E./ B.Tech./MCA Primary Skills: Oracle Unified Assurance, Service Assurance, OSS, BSS Job Description: - Strong experience in Unified Communications Monitoring and Service Assurance to support the Customer's Engineering and Operations team to standardize processes and practices defined for system and infrastructure monitoring as well as ensure service assurance. - Work with the Customer's Engineering and Operations team to evaluate and optimize Unified Communications systems monitoring capabilities - Review system alarms definitions and technical articles provided by the vendors and write proce...

RSM is looking for a dynamic Manager to join our Assurance team. You will have the opportunity to work as a team member on diverse client engagements. Our clients include local, national and internationally recognized companies. RSM s assurance professionals helping companies improve their performance through the most challenging business cycles. Responsibilities Perform Review and Compilation engagements in accordance with firm and professional standards as directed by engagement leaders. Design, develop, and execute analytical procedures to assess financial data and performance metrics. Review and analyze lease agreements to ensure compliance with lease accounting standards (e.g., ASC 842)...

We are looking for a highly skilled and experienced Assurance Senior Associate to join our team in Mumbai. The ideal candidate will have 2-4 years of experience in accounting and audit, with a strong background in assurance services. Roles and Responsibility Develop and implement effective audit plans to ensure compliance with regulatory requirements. Conduct risk assessments and identify areas for improvement in client organizations. Collaborate with cross-functional teams to deliver high-quality assurance services. Provide expert advice on accounting and auditing matters to clients. Identify and mitigate potential risks associated with client engagements. Maintain accurate and detailed rec...

We are looking for a highly skilled and experienced Assurance Senior Associate to join our team in Mumbai. The ideal candidate will have 2-4 years of experience in accounting and audit, with a strong background in assurance services. Roles and Responsibility Develop and implement effective audit plans to ensure compliance with regulatory requirements. Conduct risk assessments and identify areas for improvement in financial reporting processes. Collaborate with cross-functional teams to design and deliver training programs on auditing best practices. Provide expert advice on accounting standards, including IFRS and GAAP. Review and analyze financial data to identify trends and anomalies. Deve...

We are looking for a highly skilled and experienced Sr. Associate 1 to join our Non-Assurance Services team in Bengaluru, with 2-4 years of relevant experience. Roles and Responsibility Understand clients' needs and expectations, their business and industry, accounting and control systems, employees, company values, and industry-related IFRS issues. Develop and demonstrate an understanding of the RSM audit approach, methodology, and tools. Perform audit procedures and tests in accordance with the RSM audit methodology based on the overall audit plan, ensuring proper documentation of work performed. Identify areas of risk and accounting and auditing issues; discuss with engagement teams to so...

We are looking for a highly skilled and experienced Sr. Associate 1 to join our Non-Assurance Services team in Bengaluru, with 2-4 years of relevant experience. Roles and Responsibility Understand clients' needs and expectations, their business and industry, accounting and control systems, employees, company values, and industry-related IFRS issues. Develop and demonstrate an understanding of the RSM audit approach, methodology, and tools. Perform audit procedures and tests in accordance with the RSM audit methodology based on the overall audit plan, ensuring proper documentation of work performed. Identify areas of risk and accounting and auditing issues; discuss with engagement teams to so...

This position is a hands-on Engineering Leader for new Network Surveillance Management technology that supports AT&T s leading-edge networks and services, such as network virtualization and 5G, which require extensive surveillance and cross-domain correlation across multiple services. Evaluate and introduce strategic technology to enable Service Assurance architectural goals and transformation goals. This position requires technical leadership, innovation, and deep subject matter expertise in Network Service Assurance. Will be responsible for leading software development, testing, deployment, and support of Network Service Assurance applications. Required work includes collaborating with sys...

We are looking for a highly skilled and experienced Assurance Supervisor to join our team in Mumbai. The ideal candidate will have 4-7 years of experience in accounting and audit, with a strong background in assurance services. Roles and Responsibility Provide timely and high-quality client service as part of engagement teams serving large and small companies. Develop strong working relationships with clients and internal teams to understand and solve complex business challenges. Perform audit procedures and tests according to the RSM audit methodology, ensuring proper documentation of work performed. Identify areas of risk and accounting and auditing issues, discussing them with engagement ...

Key Deliverables Airtel Custodian - Act like L1 escalations desk for customer Giving Onsite support (Live testing, Device Issue, Link Monitor) M2M Solution testing with sample SIM card Maintaining and sharing daily update with all stake holders on open points Align service tickets to engineers and tracking progress of work Delivery of third party media/bandwidth/Hardware Initiating network surveys on problematic locations Logging Ticket with Airtel and coordination for Troubleshooting Circle Network TAT is freeze Skills Required Good understanding of IoT, MPLS products along with Network Layer understanding Excellent relationship management with customer, cross functional team Good written a...

Hi, We are having an opening for IT Service Assurance Manager at our Mumbai location. Job Summary : We are seeking a seasoned and proactive IT Service Assurance Manager to oversee and optimize the delivery of IT services in a highly regulated pharmaceutical environment. This role is pivotal in ensuring IT services align with business needs, comply with GxP (Good Practice) regulations, and support the organizations mission to deliver high-quality healthcare solutions. The ideal candidate will have a strong background in IT service management, preferred experience in the pharmaceutical or life sciences sector. Areas Of Responsibility : Overseeing global IT service delivery across all Sun Pharm...

Role & responsibilities: This position is responsible for wire line (NLD & Access) Service Assurance for wireline B2B Customer links and thereby directly contributing customer satisfaction. The position will also be responsible for enhancing efficiencies, mitigate risks, resolve issues and optimize cost savings, and to ensure that all deliverables are completed within SLA. Manager shall also work towards identifying, developing and implementing techniques to improve productivity. Essentially the key focus area of this position will be- Ensure customer SRs gets resolved within timelines along with compliance to norms through meticulous governance with all stakeholders. Driving teams to ensure...

PROCESS ENGINEERING GROUP (PEG) HCL DPO LEAN SIX SIGMA BLACK BELT/MBB | SERVICE QUALITY EXPERT, CONTINUOUS IMPROVEMENT As the Process Excellence Leader, you will play a pivotal role in driving end-to-end process improvement & service quality improvement initiatives that enhance operational efficiency and effectiveness across the organization. You will collaborate with senior business stakeholders to prioritize and scope rapid improvement initiatives, ensuring alignment and execution across teams, your leadership will be crucial in fostering a culture of continuous improvement and operational excellence You will lead/play independent Lean Six sigma initiatives/service assurance projects or wo...

Role & responsibilities The Domain Support Specialist is responsible for the technical capability in Automated Operations running of Services. includes diagnosis, fast domain support, routine resource fulfillment, (on site) technical support, the coordination, management and execution of proactive and reactive maintenance activities and implementation of change request by focusing on the allocation, implementation, configuration, activation and testing of specific services or resources. Key Responsibilities Acts as the escalation point for activities demanding a level of technical expertise as a 24/7 capability hosted in Automated Operations. Actively monitor ticket queues to ensure timely r...

Payroll- Bank location: Thane /Noida Salary-Upto 7 lakhs JD Loan Collection On calls only Graduate with exp in collections process with excellent communication skills can only apply 9-6 job Sunday fixed off Alternate saturday off Call-7738521154 Required Candidate profile Graduate with Exp Only Apply Comp off for bank holidays Uniform will be shared by Bank hyflyhr9@gmail.com www.hyfly.in Perks and benefits Incentives, Annual bonus, Mediclaim, transport

RESPONSIBILITIES Customer ticket acknowledgement (responsive mode) Reception and qualification Analysis of the customers request by describing the incident in coherence with the elements of the contract Evaluate the importance of the incident to the customer and assigning the processing priority Record Signaling in the OCEANE- Ticketing information system 1 st and second level analysis on tickets Respond to all escalations on a timely manner in line with the Incident Handling Policy Provide updates to the customers per the Incident Handling guidelines Updates include managing updates notifications, Email and Telephone communication Document all troubleshooting and incident management actions...

We are looking for an experienced full stack engineers who can help in designing, architect and building our next generation product line in B2B space. We deal with Payments industry wherein the integration happens with different banks and payment gateways in real time to handle Bank, credit card and digital payment transactions. The ideal candidate should have a passion for building a high quality product, strong organization and analytical skills, high attention to detail, and excellent verbal and written communication skills with a strong customer centric approach. If this description fits you, come join us to build the critical Payment solutions to further cement Oracle s position as lea...

Responsible for supply and service assurance and vendor management of spend to support assigned site(s). The COE Buyer is responsible to resolve/reconcile price discrepancy and supply disputes with vendor to support site demand and meet customer request in most efficient and effective manner an at the lowest cost and admin. Position is also responsible for assigned sourcing and vendor management to support plants. Participate in Tail Spend sourcing initiatives as assigned, negotiating tail spend for assigned site(s). Participate in implementing procurement policies and procedures. Respond to plant requests with urgency and ownership. Understand the market dynamics, economic situation, and bu...

Position Overview We are seeking a Service Assurance Analyst to join our high-performing Service Assurance team. This role is crucial to maintaining the efficiency and effectiveness of our repair center operations. The Analyst will be responsible for reviewing ticket histories, identifying recurring issues, analyzing data, and delivering insights that drive continuous improvement and support the AireSpring Advantage. The ideal candidate will have a strong background in telecom network architecture, protocols, hardware and software, along with proven analytical capabilities and proficiency in Microsoft Office tools. This position is ideal for someone who thrives in a data-driven, fast-paced e...

Job Title: Customer Experience Program Manager (Cust Exp Prg Mgr) Location: Hyderabad, India Company: Honeywell Thermal Solutions ( https: / / automation.honeywell.com / us / en / products / thermal-solutions) Position Overview: The Customer Experience Program Manager will support customer experience programs for the technical delivery of Honeywell Thermal Solutions service revenue programs enabled by our IIoT platform TIQ. This role will report to the Technology Leader for Thermal Solutions in Hyderabad, India, and will collaborate closely with the sales team and the offering manager for TIQ to establish customer programs. The Cust Exp Prg Mgr will act as the interface between the customers...