284 Service Assurance Jobs

In this role at FedEx, you will be responsible for completing defined processes and procedures accurately and on time, while ensuring compliance with internal and external standards. Your key responsibilities will include: - Identifying anomalies and resolving them using judgment based on rules and procedures. For complex issues, you may need to escalate to senior team members. Qualifications required for this role include: - Accuracy & Attention to Detail - Proficiency in Microsoft Office & PC Skills - Strong Planning & Organizing Skills - Excellent Interpersonal Skills - Effective Problem Solving Skills As a company, FedEx values putting people first and is committed to maintaining a diver...

Greetings, This is Manasa Jampala from Cerebra Consulting Inc; we are hiring for below Full-time position. Please send your latest resume at Manasa.jampala@cerebra-consulting.com or call me directly at +91 8143307905. Title: ServiceNow Developer Location: Pune Experience: 8+ yrs Relevent: 7+ yrs Domain Exp Needed: Telecom (OSS/BSS) Fulltime position/0-15 days Max Notice Period Only Required Skills & Experience: Deep understanding of telecom processes: Order Management, Service Assurance, Network Operations. Experience in large-scale digital transformation projects within Telco environments. ServiceNow platform mastery (ITSM, ITOM, TSM, CSM). Strong knowledge of integrations using REST/SOAP A...

Air Network Support; Operations Support; Operational Support; Dispatch; Admin Support; Customer Service; Service Assurance; Manifesting; Customer Services/ Support Group; Dangerous Goods; Cross-Border Road Linehaul; Domestic Air Linehaul; Road Network; Operational Administration Support; Sort Support Trace Management; Reporting; Location-based Customer Service Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members. Accuracy ...

Air Network Support; Operations Support; Operational Support; Dispatch; Admin Support; Customer Service; Service Assurance; Manifesting; Customer Services/ Support Group; Dangerous Goods; Cross-Border Road Linehaul; Domestic Air Linehaul; Road Network; Operational Administration Support; Sort Support Trace Management; Reporting; Location-based Customer Service Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members. Accuracy ...

We are looking for a highly skilled and experienced Assurance Manager to join our team in Mumbai. The ideal candidate will have 6-11 years of experience in accounting and audit, preferably in the life sciences industry. Roles and Responsibility Plan and coordinate various phases of support services, including staff requirements and client engagement. Coordinate and participate in monitoring and reviewing quality control related to service delivery. Maintain relationships with abroad teams to provide excellent client service throughout the year. Assist in reviewing work product, ensuring staff perform proper self-review, and provide guidance on testing. Monitor and report productivity and adh...

We are looking for a Banquet Server to join our team and ensure our guests are comfortable by serving food and beverages while also answering questions and assisting guests as needed. Banquet Server responsibilities include serving food and beverages, helping prepare the event space and cleaning up the event space once the affair is complete. Ultimately, you will work with guests throughout the event to ensure they are comfortable and relaxed during their time at the banquet. Responsibilities Direct guests to necessary services and features and lead guests on tours of the location Assist with event preparation, set up and closing, including setting up and packing away tables, table cloths an...

As an Escalation Manager or Incident Manager with a strong background in Data Centre operations or Internet Service Provider (ISP) environments, your role will involve managing large-scale service desk operations, handling high-severity incidents, and overseeing escalation processes in mission-critical infrastructure environments. Exposure to ITIL practices, 24x7 operational support models, and service assurance within Data Centres or ISPs is highly preferred. Key Responsibilities: - Act as the primary point of contact for escalated customer issues, ensuring timely acknowledgment, investigation, and resolution. - Engage with NOC team leads and supervisors (Transport; E-IP) as needed to provi...

Candidate is responsible for managing, maintaining, and optimizing the FTTH and PRI network infrastructure. This role ensures high availability, reliability, and performance of FTTH/PRI services for end-users This role ensures seamless voice connectivity, troubleshooting, and optimization of PRI services for enterprise customers or internal business units. Role & responsibilities Network Operations & Maintenance: Monitor FTTH/PRI network performance and ensure uptime. Perform preventive and corrective maintenance on fiber infrastructure. Monitor PRI circuit performance and ensure uptime Fault Management: Diagnose and resolve fiber-related issues, including outages and degradation. Coordinate...

Roles and Responsibility Develop and implement effective recruitment strategies to attract top talent. Manage and mentor a team of HR professionals to achieve business objectives. Collaborate with cross-functional teams to drive business growth and expansion. Analyze market trends and competitor activity to identify opportunities and threats. Build and maintain relationships with key stakeholders and clients. Ensure compliance with labor laws and regulations. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their offici...

Des-CRM Payroll-Direct Mutual Fund Co Location-Belapur Process-Inbound Qualification-Graduate Fresher Salary-18 to 21k net call 8169642494 Yogesh hyflyhr9@gmail.com www.hyfly.in Required Candidate profile Helping Investor in investing in Mutual Fund Schemes and Interacting regarding scheme , updating about NAV, providing fund information and guidance, suggesting better investment options Perks and benefits Medical Allowance + Daily Allowance

Role Overview: As a Telecom Networks Consultant in Accenture's Strategy & Consulting Global Network (S&C GN), you will collaborate with leading telecom clients to facilitate transformation in wireline, wireless, 5G, OSS, and cloud domains. Your responsibilities will encompass network planning, deployment, operations, service fulfillment, service assurance, and inventory management. You will be instrumental in designing network operating models, streamlining processes, implementing AI and automation solutions, and supporting program management and business analysis to assist clients in modernizing networks, enhancing efficiency, and expediting digital transformation. Key Responsibilities: - L...

Years of Experience: 812 years Industry: Network Operations/Service Assurance Skills & Expertise: Leading L3 NOC operations for Managed Router, Switches, Aps & WLCs devices along with routing & switching and WLAN domains Managing and guiding L1 & L2 engineers for incident resolution and escalation Hands-on experience in Routing & Switching (Cisco, Juniper & HPE), Wireless technologies (Cisco & Aruba) and F5 load balancer Monitoring and troubleshooting across Cisco XE/XR & Junos MX series Router, Switches, Cisco & Aruba Access Points, Cisco 9800 series WLCs & Cisco DNAC, F5 Load balancers. SLA/KPI compliance and operational governance Handling customer queries and escalations effectively and ...

Requirement gathering, understanding & Analysis HLA Visualization Understanding of OSS Monitoring & Configuration, IP/TX/RF network, network devices, protocols, Groom the requirement with IT teams & provide clarification. Required Candidate profile Good Knowledge of SQL & writing basic queries. CCNA/Networking basic knowledge Must work from Pune office location, Monday to Friday.

Lead and own the product backlog for one or more service assurance applications. Facilitate Sprint Planning, PI Planning, and backlog refinement sessions Collaborate with architects, developers, QA, and business stakeholders to gather requirements Define and prioritize features, user stories, and acceptance criteria Ensure alignment with business goals and technical feasibility of end solution Act as the voice of the customer and internal users Drive cross\-functional initiatives and resolve delivery blockers Participate in system demos and retrospectives Ensure and validate value delivery post\-project deployments \/ launches Continuously improve product delivery and agile maturity Elicitin...

**Job Description:** **Role Overview:** As a Telecom Networks Consultant in Accentures Strategy & Consulting Global Network (S&C GN), you will work with leading telecom clients to drive transformation across wireline, wireless, 5G, OSS, and cloud domains. Your role will involve network planning, deployment, operations, service fulfillment, service assurance, and inventory management. You will be responsible for designing network operating models, optimizing processes, enabling AI and automation use cases, and supporting program management, business analysis, and value realization to help clients modernize networks, improve efficiency, and accelerate digital transformation. **Key Responsibili...

Role Overview: As a Tools Practice lead - GTM Analyst in Marketing at Wipro Limited, your primary responsibility will be to respond to RFIs/RFPs and propose solutions in the domains of Digital IT Service Management, Service Assurance, and AIOps. This includes infrastructure and application monitoring, event management, analytics, machine learning, automation, orchestration, server and network automation tools across Data Centre, Cloud, Network, and EUC towers. You will engage proactively with customers to understand their tool estates and pitch next-generation solution areas that deliver business value. Collaboration with Solution Managers, Solution Architects, and Finance Managers is essent...

We are seeking highly experienced SMEs to support Telecom IT B2B deliveries and program initiatives. The role involves end-to-end solution design, deep technical and domain expertise, and proactive collaboration with multiple stakeholders. Candidates must have strong knowledge of telecom IT systems, integration patterns, and implementation best practices in area of ITSM, product/service inventories, Catalog management, CLM and BSS technical expert who is good in Service Assurance and Delivery, worked across multiple systems and understands integration, data modelling etc. SN platform knowledge at high level is ok (what is the functionality etc) Detailed Role Expectations: • Deliver E2E solut...

Role Overview: As a Telecom Networks Consultant in Accentures Strategy & Consulting Global Network (S&C GN), you will work with leading telecom clients to drive transformation across wireline, wireless, 5G, OSS, and cloud domains. Your role will span across network planning, deployment, operations, service fulfillment, service assurance, and inventory management. You will design network operating models, optimize processes, and enable AI and automation use cases while supporting program management, business analysis, and value realization to help clients modernize networks, improve efficiency, and accelerate digital transformation. Key Responsibilities: - Lead end-to-end delivery of Network ...

Urgently we are hiring for Kotak Mahindra Bank Limited, This is a permanent Bank On Roll / Pay-Roll Job. Job Designation : Service Assurance Officer (Escalations on Email Chat & Call) Role Category : Customer Service Position Grade : Assistant Manager - M1 / Deputy Manager - M2 Job Location : Thane-West Eligibility Criteria : Must have minimum 1 year to 5 years Experience on (Escalation on Calls into Customer Servicing role with only on Banking experience person need to apply. Flexible to get scattered 8 Week Offs in a month with 9 hours working in a day shift including Sunday/holidays. Must be at least Graduate any stream. Must have Excellent communication as well as writing skills. Age sho...

About the job: Experience : 12-15 years Location: Chennai Job Description: The role owns the design & development of solution against the opportunity. Should be able to design the right fir technical solutions and defend the same with the customers in domains like Tx, IP, SD WAN, RAN , and core along with the required tool and automation needs. Objective of the position is increasing revenue, profitability, by providing market competitive solution. This is a tactical role which defines the direction of new solutions, processes, standards based upon business strategy or customer need, with a significant mid-term impact on business unit overall results. Responsibilities: Serve as a technical e...

Role Overview: As a Telecom Networks Consultant in Accenture's Strategy & Consulting Global Network (S&C GN), you will collaborate with leading telecom clients to facilitate transformation across wireline, wireless, 5G, OSS, and cloud domains. Your responsibilities will encompass network planning, deployment, operations, service fulfillment, service assurance, and inventory management. You will be involved in designing network operating models, optimizing processes, enabling AI and automation use cases, and supporting program management, business analysis, and value realization to assist clients in modernizing networks, enhancing efficiency, and accelerating digital transformation. Key Respo...

Role Overview: As a Data Centre Remote Technical Support Engineer (L1) at NTT DATA, you will be responsible for providing professional remote technical support services to clients by identifying and resolving technical incidents and problems. Your role will involve maintaining the support process, investigating and diagnosing problems, resolving incidents, and ensuring service delivery against service level agreements. You will play a key role in restoring service to clients and maintaining a high level of customer satisfaction. Key Responsibilities: - Maintain the support process and handle requests for support according to procedures. - Use service assurance software and tools to investiga...

Role & responsibilities Skill Requirements- CM: Convergent Mediation Consultant Policy & charging rule function Raw collected usage data validation/enrichment/filtering/merging/splitting/routing/conversion with convergent mediation Alarm management Service assurance mediation

Role Overview: You will be primarily responsible for responding to RFI/RFPs and proposing solutions in the area of Digital IT Service Management, Service Assurance & AIOps, focusing on infra and app monitoring, event management, analytics, machine learning, automation, orchestration, server & network automation tools across Data Centre, Cloud, Network, and EUC towers. Your role will involve proactive engagement with customers to understand their Tools estate and pitch for next-gen solution areas that deliver business value. You will collaborate with a team of Solution managers, solution architects, and Finance managers to create solution documentation, pricing, and appropriate presales colla...

RSM is looking for a dynamic Manager to join our Assurance team. You will have the opportunity to work as a team member on diverse client engagements. Our clients include local, national and internationally recognized companies. RSMs assurance professionals helping companies improve their performance through the most challenging business cycles. Responsibilities Perform Review and Compilation engagements in accordance with firm and professional standards as directed by engagement leaders. Design, develop, and execute analytical procedures to assess financial data andperformance metrics. Review and analyze lease agreements to ensure compliance with lease accountingstandards (e.g., ASC 842), i...