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Bajaj Finance
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Senior Unit Manager - Risk, Risk - Horizontal, Franchise Data

Senior Unit Manager - Risk, Risk - Horizontal, Franchise Data

Bajaj Finance

2 - 5 years

8 - 12 Lacs

pune

Posted:None| Platform:

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Skills Required

data management presentation skills sql stakeholder management edw retail lending data analytics sas bi customer complaints distribution retail data quality portfolio vendor market share doe quantitative analysis digital transformation

Work Mode

Work from Office

Job Type

Full Time

Job Description

JOB DESCRIPTION
Job Purpose
“This position is open with Bajaj Finance ltd.”The company is going through the biggest digital transformation in its history, creating a platform that offers an omnichannel experience to the customer, supported by a large distribution footprint of over 1 million partners.Manage and enrich Franchise customer data of 55 Cr to enable creation and generation of Pre-Approved offers, improve Approval rates by enriching data through verified sources and enable instant disbursals by continuously improving fill rates of verified information to help scale volumes in 3in1 App. Build a database which targets rights sets of customers which results in less customer complaints & lead to Brand Reputation.Responsible for identifying data requirements and evaluating quality of data sourced through external vendors.This capability will help build scale on 3in1 App of the Company and targets to improve Market share of the Company by 10% from current levels at the same portfolio risk levelsDuties and Responsibilities

Offer and Data Quality
o Analyse whether enriched data sets are leading to better Approval rates o Analyse and fix rejections happening on any data which has been enriched and verifiedo Analyse if BFL Market share is increasing and Performance of Offer vs No Offer poolo Using data to understand where customer drop-offs occur and what are their pain pointso Conduct timely frequent audits to ensure that the company’s brand is getting represented properly and factual business information is being adhered too Data Enrichment of Franchise base basis internal & External Sourceso Responsible for end-to-end Data Quality & Data Enrichment, Validation & Verification for variableso Using data to understand where customer drop-offs occur and what are their pain pointso Conduct timely frequent audits to ensure that the company’s brand is getting represented properly and factual business information is being adhered too Define validation rules and confidence levels for any variable brought into the single repositoryo Define logic for flagging of Confidence levels for the data fields to enable end users of the data to use the data as per their confidence flaggingo Governance of New Data element or New Data Sourceo Responsible for ensuring error rates in Data Quality are maintained within threshold levelso Define validation rules for data fields to ensure that junk data does not enter the repositoryo Responsible to ensure that the data tables have no data quality issueso Ensure all Existing & Prospect records are maintained in a single repositoryo All other data points related to these records and any data enrichment to be maintained in a single repositoryo Data Enrichmento Engage with Partnership team in validating the information is meeting the quality standards that havebeen definedo Will qualify whether data points from a Particular Partner or Source can be used for Enrichmento Will also identify and maintain list of sources, websites which are to be used for Data EnrichmentKey Decisions / Dimensions
Following decisions are taken by the role:

Design of data storage table

Addition of new data sources

Data quality validations
Major Challenges

Working with extremely large data sets

Co-ordination with multiple stakeholders

Evaluate usage of data for additional propositions (Line/approval) to customer

Clean up of existing data in BAU as well as create the new framework of data storage
Required Qualifications and Experience
a) Qualifications

Post-graduation/ MBA with 2+ years’ experience in retail lending Risk
b) Work Experience

Minimum 2+ years of experience in SQL/EDW management

Excellent analytical, data management and presentation skills

Experience with large data handling and quantitative analysis

Exposure to data analytics tools (Eg. SAS, SQL, and Decision Tree) automated BI reports

Strong Problem-solving ability and analytical skills

Effective verbal and written communication skills and stakeholder management

Exceptionally high motivational levels and a self-starter
Skills
SKILL
Skills as per JD Minimum Qualification
Others

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Senior Unit Manager - Risk, Risk - Horizontal, Franchise Data